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Broadcast agent state update after closing or adding a chat session.

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This commit is contained in:
Martin Edenhofer 2015-11-12 23:58:35 +01:00
parent 87712a5b34
commit 7f3ff9a4c9
1 changed files with 11 additions and 8 deletions
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7
app/models/chat.rb
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@ -7,8 +7,9 @@ class Chat < ApplicationModel
def customer_state(session_id = nil)
return { state: 'chat_disabled' } if !Setting.get('chat')
# reconnect
if session_id
chat_session = Chat::Session.find_by(session_id: session_id)
chat_session = Chat::Session.find_by(session_id: session_id, state: %w(waiting running))
user = nil
if chat_session && chat_session.user_id
chat_user = User.find(chat_session.user_id)
@ -22,8 +23,9 @@ class Chat < ApplicationModel
}
end
if chat_session
session = Chat.session_state(session_id)
if session
if session && !session.empty?
return {
state: 'reconnect',
session: session,
@ -31,6 +33,7 @@ class Chat < ApplicationModel
}
end
end
end
if Chat::Agent.where(active: true).where('updated_at > ?', Time.zone.now - 2.minutes).count > 0
if active_chat_count >= max_queue