Fixes #3302 - Representation of inactive customers and orgnizations.
This commit is contained in:
Dominik Klein
Thorsten Eckel
parent
8a42ec4f7b
commit
7f9c477cf4
25 changed files with 248 additions and 41 deletions
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@ -14,10 +14,15 @@ class App.OrganizationProfile extends App.Controller
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if App.Organization.exists(@organization_id)
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organization = App.Organization.find(@organization_id)
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icon = organization.icon()
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if organization.active is false
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icon = 'inactive-' + icon
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meta.head = organization.displayName()
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meta.title = organization.displayName()
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meta.iconClass = organization.icon()
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meta.iconClass = icon
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meta.active = organization.active
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meta
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url: =>
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@ -15,10 +15,15 @@ class App.UserProfile extends App.Controller
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if App.User.exists(@user_id)
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user = App.User.find(@user_id)
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icon = user.icon()
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if user.active is false
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icon = 'inactive-' + icon
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meta.head = user.displayName()
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meta.title = user.displayName()
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meta.iconClass = user.icon()
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meta.iconClass = icon
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meta.active = user.active
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meta
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url: =>
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@ -9,7 +9,6 @@ class App.GlobalSearch extends App.Controller
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search: (params) =>
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query = params.query
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# use cache for search result
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currentTime = new Date
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if @searchResultCache[query] && @searchResultCache[query].time > currentTime.setSeconds(currentTime.getSeconds() - 20)
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@ -20,7 +20,10 @@ class App.SingleObjectPopoverProvider extends App.PopoverProvider
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buildTitleFor: (elem) ->
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object = @constructor.klass.find(@objectIdFor(elem))
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App.Utils.htmlEscape(@displayTitleUsing(object))
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title = App.Utils.htmlEscape(@displayTitleUsing(object))
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if object.active is false
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title = '<span class="is-inactive">' + title + '</span>'
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title
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buildContentFor: (elem) ->
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id = @objectIdFor(elem)
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@ -240,8 +240,9 @@ class App.SearchableSelect extends Spine.Controller
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@invisiblePart.text('')
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selectItem: (event) ->
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return if !event.currentTarget.textContent
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@input.val event.currentTarget.textContent.trim()
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currentText = event.currentTarget.querySelector('span.searchableSelect-option-text').textContent.trim()
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return if !currentText
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@input.val currentText
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@input.trigger('change')
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@shadowInput.val event.currentTarget.getAttribute('data-value')
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@shadowInput.trigger('change')
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@ -351,7 +352,7 @@ class App.SearchableSelect extends Spine.Controller
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event.preventDefault()
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if @currentItem || !@attribute.unknown
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valueName = @currentItem.text().trim()
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valueName = @currentItem.children('span.searchableSelect-option-text').text().trim()
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value = @currentItem.attr('data-value')
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@input.val valueName
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@shadowInput.val value
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@ -427,7 +428,7 @@ class App.SearchableSelect extends Spine.Controller
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@currentItem.addClass 'is-active'
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if autocomplete
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@autocomplete @currentItem.attr('data-value'), @currentItem.text().trim()
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@autocomplete @currentItem.attr('data-value'), @currentItem.children('span.searchableSelect-option-text').text().trim()
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highlightItem: (event) =>
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@unhighlightCurrentItem()
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@ -1311,6 +1311,14 @@ class App.Utils
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autocomplete: {
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source: source
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minLength: 2
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create: ->
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$(@).data('ui-autocomplete')._renderItem = (ul, item) ->
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option_html = App.Utils.htmlEscape(item.label)
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additional_class = ''
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if item.inactive
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option_html += '<span style="float: right;">' + App.i18n.translateContent('inactive') + '</span>'
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additional_class = 'is-inactive'
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return $('<li>').addClass(additional_class).append(option_html).appendTo(ul)
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},
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).on('tokenfield:createtoken', (e) ->
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if type is 'email' && !e.attrs.value.match(/@/) || e.attrs.value.match(/\s/)
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@ -38,7 +38,6 @@ class App.SearchableAjaxSelect extends App.SearchableSelect
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success: (data, status, xhr) =>
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# cache search result
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@searchResultCache[cacheKey] = data
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@renderResponse(data, query)
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# if delegate is given and provides getAjaxAttributes method, try to extend ajax call
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@ -81,7 +80,6 @@ class App.SearchableAjaxSelect extends App.SearchableSelect
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category = undefined
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if result.type is 'KnowledgeBase::Answer::Translation' && result.subtitle
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category = result.subtitle
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if result
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{
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category: category
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@ -103,6 +101,7 @@ class App.SearchableAjaxSelect extends App.SearchableSelect
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{
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name: name
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value: object.id
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inactive: object.active == false
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}
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showLoader: =>
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@ -41,11 +41,18 @@ Using **Organisations** you can **group** customers. This has among others two i
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data
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searchResultAttributes: ->
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classList = ['organization', 'organization-popover' ]
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icon = 'organization'
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if @active is false
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classList.push 'is-inactive'
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icon = 'inactive-' + icon
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display: "#{@displayName()}"
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id: @id
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class: 'organization organization-popover'
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class: classList.join(' ')
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url: @uiUrl()
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icon: 'organization'
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icon: icon
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activityMessage: (item) ->
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return if !item
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@ -156,11 +156,18 @@ class App.User extends App.Model
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data
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searchResultAttributes: ->
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classList = ['user', 'user-popover']
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icon = 'user'
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if @active is false
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classList.push 'is-inactive'
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icon = 'inactive-' + icon
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display: "#{@displayName()}"
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id: @id
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class: 'user user-popover'
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class: classList.join(' ')
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url: @uiUrl()
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icon: 'user'
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icon: icon
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activityMessage: (item) ->
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return if !item
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@ -1,4 +1,4 @@
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<li class="recipientList-entry js-object" data-object-id="<%= @object.id %>">
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<li class="recipientList-entry js-object<% if @object.active is false: %> is-inactive<% end %>" data-object-id="<%= @object.id %>">
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<div class="recipientList-iconSpacer">
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<%- @Icon(@icon, 'recipientList-icon') %>
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</div>
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@ -9,7 +9,7 @@
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<%= @object.displayName() %>
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<% end %>
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<% if @object.organization: %>
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<span class="recipientList-detail">- <%= @object.organization.displayName() %></span>
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<span class="recipientList-detail<% if @object.organization.active is false: %> is-inactive<% end %>">- <%= @object.organization.displayName() %></span>
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<% end %>
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</div>
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<% if @object.active is false: %>
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@ -1,4 +1,4 @@
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<li class="recipientList-entry js-organization" data-organization-id="<%- @organization.id %>">
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<li class="recipientList-entry js-organization<% if @organization.active is false: %> is-inactive<% end %>" data-organization-id="<%- @organization.id %>">
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<div class="recipientList-iconSpacer">
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<% if @organization.active is false: %>
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<%- @Icon('inactive-organization', 'recipientList-icon') %>
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@ -1,9 +1,14 @@
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<li role="presentation" class="<%= @class %>" data-value="<%= @option.value %>" title="<%= @option.name %><% if @detail: %><%= @detail %><% end %>">
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<% if @option.category: %><small><%= @option.category %></small><br><% end %>
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<span class="searchableSelect-option-text">
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<span class="searchableSelect-option-text<% if @option.inactive is true: %> is-inactive<% end %>">
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<%= @option.name %><% if @detail: %><span class="dropdown-detail"><%= @detail %></span><% end %>
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</span>
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<% if @option.children: %>
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<%- @Icon('arrow-right', 'recipientList-arrow') %>
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<% end %>
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<% if @option.inactive is true: %>
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<span>
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<%- @Ti('inactive') %>
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</span>
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<% end %>
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</li>
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@ -3,7 +3,11 @@
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<div class="profile-section vertical centered">
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<div class="align-right profile-action js-action"></div>
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<div class="profile-organizationIcon">
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<%- @Icon('organization') %>
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<% if @organization.active is true: %>
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<%- @Icon('organization') %>
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<% else: %>
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<%- @Icon('inactive-organization') %>
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<% end %>
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</div>
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<h1 class="js-name"></h1>
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</div>
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@ -5,7 +5,7 @@
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<div class="popover-block">
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<label><%- @T('Members') %></label>
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<% for user in @object.members: %>
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<div class="person"><%= user.displayName() %></div>
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<div class="person<% if user.active is false: %> is-inactive<% end %>"><%= user.displayName() %></div>
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<% end %>
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</div>
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<% end %>
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@ -1,5 +1,5 @@
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<% if @object['organization']: %>
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<div class="user-organization"><a href="<%- @object.organization.uiUrl() %>"><%= @object.organization.displayName() %></a></div>
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<div class="user-organization<% if @object.organization.active is false: %> is-inactive<% end %>"><a href="<%- @object.organization.uiUrl() %>"><%= @object.organization.displayName() %></a></div>
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<% end %>
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<%- @V('popover/single_object_generic', object: @object, attributes: @attributes) %>
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@ -1,7 +1,11 @@
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<div class="sidebar-block">
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<div class="avatar organizationInfo-avatar size-50">
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<a href="<%- @organization.uiUrl() %>">
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<%- @Icon('organization') %>
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<% if @organization.active is true: %>
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<%- @Icon('organization') %>
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<% else: %>
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<%- @Icon('inactive-organization') %>
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<% end %>
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</a>
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</div>
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<h3 title="<%- @Ti( 'Name') %>"><%= @organization.displayName() %></h3>
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@ -11,7 +11,7 @@
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<%- @Icon(@item.meta.iconClass) %>
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<% end %>
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</div>
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<div class="nav-tab-name u-textTruncate flex"><%= @item.meta.head %></div>
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<div class="nav-tab-name u-textTruncate flex<% if @item.meta.active is false: %> is-inactive<% end %>"><%= @item.meta.head %></div>
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<div class="nav-tab-close js-close" title="<%- @Ti('close') %>">
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<div class="nav-tab-close-inner">
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<%- @Icon('diagonal-cross') %>
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@ -4285,6 +4285,12 @@ footer {
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.navigation .nav-tab-name {
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text-align: start;
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&.is-inactive {
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text-decoration: line-through;
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opacity: .73;
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}
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}
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.tasks-navigation .nav-tab-icon .error {
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@ -4314,6 +4320,11 @@ footer {
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.nav-tab.nav-tab--search {
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height: 30px;
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padding-top: 9px;
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&.is-inactive {
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text-decoration: line-through;
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opacity: .73;
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}
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}
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.nav-tab-icon {
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@ -5353,6 +5364,11 @@ footer {
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border: none;
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background: none;
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padding: 21px 17px 4px;
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.is-inactive {
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text-decoration: line-through;
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color: #ccc;
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}
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}
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.popover-content {
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@ -5411,10 +5427,22 @@ footer {
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color: #a1a4a7;
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}
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.popover .person {
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&.is-inactive {
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text-decoration: line-through;
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color: #ccc;
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}
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}
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.popover .user-organization {
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@extend .u-textTruncate;
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margin-bottom: 8px;
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margin-top: -4px;
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&.is-inactive {
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text-decoration: line-through;
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color: #ccc;
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}
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}
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.popover-block {
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@ -5555,6 +5583,11 @@ footer {
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top: 0;
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}
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.user-popover.is-inactive {
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text-decoration: line-through;
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opacity: .73;
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}
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.btn.js-newTicket {
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position: absolute;
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right: 0;
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@ -7996,6 +8029,11 @@ footer {
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padding: 9px 15px;
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list-style-image: none;
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&.is-inactive {
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text-decoration: line-through;
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opacity: .73;
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}
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&:not(:first-child) {
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box-shadow: 0 1px rgba(255,255,255,.13) inset;
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}
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@ -8566,6 +8604,13 @@ footer {
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display: flex;
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align-items: center;
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@extend .u-clickable;
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&.is-inactive {
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.recipientList-name {
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text-decoration: line-through;
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opacity: .73;
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}
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}
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}
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.recipientList-entry .recipientList-iconSpacer {
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@ -8620,6 +8665,10 @@ footer {
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.recipientList-detail {
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opacity: 0.5;
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&.is-inactive > span {
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text-decoration: line-through;
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}
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}
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.recipientList-icon.plus {
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@ -10354,6 +10403,11 @@ output {
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& + .icon {
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@include bidi-style(margin-left, 10px, margin-right, 0);
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}
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&.is-inactive {
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opacity: .73;
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text-decoration: line-through;
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}
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}
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&.dropdown li {
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@ -282,7 +282,7 @@ class UsersController < ApplicationController
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realname = "#{realname} <#{user.email}>"
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end
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a = if params[:term]
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{ id: user.id, label: realname, value: user.email }
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{ id: user.id, label: realname, value: user.email, inactive: !user.active }
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else
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{ id: user.id, label: realname, value: realname }
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end
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@ -65,6 +65,18 @@ RSpec.describe 'User', type: :request do
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)
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end
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let!(:customer_inactive) do
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create(
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:customer,
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organization: organization,
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login: 'rest-customer_inactive@example.com',
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firstname: 'Rest',
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lastname: 'CustomerInactive',
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email: 'rest-customer_inactive@example.com',
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active: false,
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)
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end
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before do
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configure_elasticsearch(rebuild: true)
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end
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@ -224,7 +236,7 @@ RSpec.describe 'User', type: :request do
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get '/api/v1/users/me', params: {}, as: :json
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expect(response).to have_http_status(:ok)
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expect(json_response).to be_truthy
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expect('rest-admin@example.com').to eq(json_response['email'])
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expect(json_response['email']).to eq('rest-admin@example.com')
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# index
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get '/api/v1/users', params: {}, as: :json
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@ -243,13 +255,13 @@ RSpec.describe 'User', type: :request do
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expect(response).to have_http_status(:ok)
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expect(json_response).to be_truthy
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expect(Hash).to eq(json_response.class)
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expect('rest-agent@example.com').to eq(json_response['email'])
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expect(json_response['email']).to eq('rest-agent@example.com')
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get "/api/v1/users/#{customer.id}", params: {}, as: :json
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expect(response).to have_http_status(:ok)
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expect(json_response).to be_truthy
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expect(Hash).to eq(json_response.class)
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expect('rest-customer1@example.com').to eq(json_response['email'])
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expect(json_response['email']).to eq('rest-customer1@example.com')
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# create user with admin role
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role = Role.lookup(name: 'Admin')
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@ -332,7 +344,7 @@ RSpec.describe 'User', type: :request do
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get '/api/v1/users/me', params: {}, as: :json
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expect(response).to have_http_status(:ok)
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expect(json_response).to be_truthy
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expect('rest-agent@example.com').to eq(json_response['email'])
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expect(json_response['email']).to eq('rest-agent@example.com')
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# index
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get '/api/v1/users', params: {}, as: :json
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|
@ -442,9 +454,15 @@ RSpec.describe 'User', type: :request do
|
|||
expect(json_response[0]['id']).to eq(json_response1['id'])
|
||||
expect(json_response[0]['label']).to eq("Customer#{firstname} Customer Last <new_customer_by_agent@example.com>")
|
||||
expect(json_response[0]['value']).to eq('new_customer_by_agent@example.com')
|
||||
expect(json_response[0]['inactive']).to eq(false)
|
||||
expect(json_response[0]['role_ids']).to be_falsey
|
||||
expect(json_response[0]['roles']).to be_falsey
|
||||
|
||||
get "/api/v1/users/search?term=#{CGI.escape('CustomerInactive')}", params: {}, as: :json
|
||||
expect(response).to have_http_status(:ok)
|
||||
expect(json_response).to be_a_kind_of(Array)
|
||||
expect(json_response[0]['inactive']).to eq(true)
|
||||
|
||||
# Regression test for issue #2539 - search pagination broken in users_controller.rb
|
||||
# Get the total number of users N, then search with one result per page, so there should N pages with one result each
|
||||
get '/api/v1/users/search', params: { query: '*' }, as: :json
|
||||
|
|
@ -494,19 +512,19 @@ RSpec.describe 'User', type: :request do
|
|||
get '/api/v1/users/me', params: {}, as: :json
|
||||
expect(response).to have_http_status(:ok)
|
||||
expect(json_response).to be_truthy
|
||||
expect('rest-customer1@example.com').to eq(json_response['email'])
|
||||
expect(json_response['email']).to eq('rest-customer1@example.com')
|
||||
|
||||
# index
|
||||
get '/api/v1/users', params: {}, as: :json
|
||||
expect(response).to have_http_status(:ok)
|
||||
expect(Array).to eq(json_response.class)
|
||||
expect(1).to eq(json_response.length)
|
||||
expect(json_response.length).to eq(1)
|
||||
|
||||
# show/:id
|
||||
get "/api/v1/users/#{customer.id}", params: {}, as: :json
|
||||
expect(response).to have_http_status(:ok)
|
||||
expect(Hash).to eq(json_response.class)
|
||||
expect('rest-customer1@example.com').to eq(json_response['email'])
|
||||
expect(json_response['email']).to eq('rest-customer1@example.com')
|
||||
|
||||
get "/api/v1/users/#{customer2.id}", params: {}, as: :json
|
||||
expect(response).to have_http_status(:forbidden)
|
||||
|
|
@ -536,19 +554,19 @@ RSpec.describe 'User', type: :request do
|
|||
get '/api/v1/users/me', params: {}, as: :json
|
||||
expect(response).to have_http_status(:ok)
|
||||
expect(json_response).to be_truthy
|
||||
expect('rest-customer2@example.com').to eq(json_response['email'])
|
||||
expect(json_response['email']).to eq('rest-customer2@example.com')
|
||||
|
||||
# index
|
||||
get '/api/v1/users', params: {}, as: :json
|
||||
expect(response).to have_http_status(:ok)
|
||||
expect(Array).to eq(json_response.class)
|
||||
expect(1).to eq(json_response.length)
|
||||
expect(json_response.length).to eq(1)
|
||||
|
||||
# show/:id
|
||||
get "/api/v1/users/#{customer2.id}", params: {}, as: :json
|
||||
expect(response).to have_http_status(:ok)
|
||||
expect(Hash).to eq(json_response.class)
|
||||
expect('rest-customer2@example.com').to eq(json_response['email'])
|
||||
expect(json_response['email']).to eq('rest-customer2@example.com')
|
||||
|
||||
get "/api/v1/users/#{customer.id}", params: {}, as: :json
|
||||
expect(response).to have_http_status(:forbidden)
|
||||
|
|
|
|||
|
|
@ -69,8 +69,25 @@ RSpec.describe 'Manage > Users', type: :system do
|
|||
|
||||
expect(page).to have_css('table.user-list td', text: 'NewTestUserFirstName')
|
||||
end
|
||||
|
||||
end
|
||||
|
||||
describe 'select an Organization' do
|
||||
before do
|
||||
create(:organization, name: 'Example Inc.', active: true)
|
||||
create(:organization, name: 'Inactive Inc.', active: false)
|
||||
end
|
||||
|
||||
it 'check for inactive Organizations in Organization selection' do
|
||||
visit '#manage/users'
|
||||
|
||||
within(:active_content) do
|
||||
find('[data-type=new]').click
|
||||
|
||||
find('[name=organization_id] ~ .searchableSelect-main').fill_in with: '**'
|
||||
expect(page).to have_css('ul.js-optionsList > li.js-option', minimum: 2)
|
||||
expect(page).to have_css('ul.js-optionsList > li.js-option .is-inactive', count: 1)
|
||||
end
|
||||
end
|
||||
end
|
||||
end
|
||||
end
|
||||
|
|
|
|||
|
|
@ -16,4 +16,37 @@ RSpec.describe 'Search', type: :system, searchindex: true do
|
|||
expect(page).to have_text '"Welcome"'
|
||||
end
|
||||
end
|
||||
|
||||
context 'inactive user and organizations' do
|
||||
before do
|
||||
create(:organization, name: 'Example Inc.', active: true)
|
||||
create(:organization, name: 'Example Inactive Inc.', active: false)
|
||||
create(:customer, firstname: 'Firstname', lastname: 'Active', active: true)
|
||||
create(:customer, firstname: 'Firstname', lastname: 'Inactive', active: false)
|
||||
|
||||
configure_elasticsearch(rebuild: true)
|
||||
end
|
||||
|
||||
it 'check that inactive organizations are marked correctly' do
|
||||
fill_in id: 'global-search', with: '"Example"'
|
||||
|
||||
expect(page).to have_css('.nav-tab--search.organization', minimum: 2)
|
||||
expect(page).to have_css('.nav-tab--search.organization.is-inactive', count: 1)
|
||||
end
|
||||
|
||||
it 'check that inactive users are marked correctly' do
|
||||
fill_in id: 'global-search', with: '"Firstname"'
|
||||
|
||||
expect(page).to have_css('.nav-tab--search.user', minimum: 2)
|
||||
expect(page).to have_css('.nav-tab--search.user.is-inactive', count: 1)
|
||||
end
|
||||
|
||||
it 'check that inactive users are also marked in the popover for the quick search result' do
|
||||
fill_in id: 'global-search', with: '"Firstname"'
|
||||
|
||||
popover_on_hover(find('.nav-tab--search.user.is-inactive'))
|
||||
|
||||
expect(page).to have_css('.popover-title .is-inactive', count: 1)
|
||||
end
|
||||
end
|
||||
end
|
||||
|
|
|
|||
|
|
@ -456,4 +456,21 @@ RSpec.describe 'Ticket Create', type: :system do
|
|||
expect(page).to have_no_selector(:task_with, task_key)
|
||||
end
|
||||
end
|
||||
|
||||
describe 'customer selection to check the field search' do
|
||||
before do
|
||||
create(:customer, active: true)
|
||||
create(:customer, active: false)
|
||||
end
|
||||
|
||||
it 'check for inactive customer in customer/organization selection' do
|
||||
visit 'ticket/create'
|
||||
|
||||
within(:active_content) do
|
||||
find('[name=customer_id] ~ .user-select.token-input').fill_in with: '**'
|
||||
expect(page).to have_css('ul.recipientList > li.recipientList-entry', minimum: 2)
|
||||
expect(page).to have_css('ul.recipientList > li.recipientList-entry.is-inactive', count: 1)
|
||||
end
|
||||
end
|
||||
end
|
||||
end
|
||||
|
|
|
|||
|
|
@ -208,10 +208,14 @@ RSpec.describe 'Ticket zoom', type: :system do
|
|||
|
||||
context 'to inbound phone call', current_user_id: -> { agent.id }, authenticated_as: -> { agent } do
|
||||
let(:agent) { create(:agent, groups: [Group.first]) }
|
||||
let(:customer) { create(:agent) }
|
||||
let(:customer) { create(:customer) }
|
||||
let(:ticket) { create(:ticket, customer: customer, group: agent.groups.first) }
|
||||
let!(:article) { create(:ticket_article, :inbound_phone, ticket: ticket) }
|
||||
|
||||
before do
|
||||
create(:customer, active: false)
|
||||
end
|
||||
|
||||
it 'goes to customer email' do
|
||||
visit "ticket/zoom/#{ticket.id}"
|
||||
|
||||
|
|
@ -225,11 +229,28 @@ RSpec.describe 'Ticket zoom', type: :system do
|
|||
end
|
||||
end
|
||||
end
|
||||
|
||||
it 'check active and inactive user in TO-field' do
|
||||
visit "ticket/zoom/#{ticket.id}"
|
||||
|
||||
within :active_ticket_article, article do
|
||||
click '.js-ArticleAction[data-type=emailReply]'
|
||||
end
|
||||
|
||||
within :active_content do
|
||||
within '.article-new' do
|
||||
find('[name=to] ~ .ui-autocomplete-input').fill_in with: '**'
|
||||
end
|
||||
end
|
||||
|
||||
expect(page).to have_css('ul.ui-autocomplete > li.ui-menu-item', minimum: 2)
|
||||
expect(page).to have_css('ul.ui-autocomplete > li.ui-menu-item.is-inactive', count: 1)
|
||||
end
|
||||
end
|
||||
|
||||
context 'to outbound phone call', current_user_id: -> { agent.id }, authenticated_as: -> { agent } do
|
||||
let(:agent) { create(:agent, groups: [Group.first]) }
|
||||
let(:customer) { create(:agent) }
|
||||
let(:customer) { create(:customer) }
|
||||
let(:ticket) { create(:ticket, customer: customer, group: agent.groups.first) }
|
||||
let!(:article) { create(:ticket_article, :outbound_phone, ticket: ticket) }
|
||||
|
||||
|
|
|
|||
Loading…
Reference in a new issue