Fill system with demo data.
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127
lib/fill_db.rb
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127
lib/fill_db.rb
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module FillDB
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def self.load( agents, customers, groups, organizations, tickets )
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puts "load db with:"
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puts " agents:#{agents}"
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puts " customers:#{customers}"
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puts " groups:#{groups}"
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puts " organizations:#{organizations}"
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puts " tickets:#{tickets}"
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# set current user
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UserInfo.current_user_id = 1
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# organizations
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organization_pool = []
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if organizations && !organizations.zero?
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(1..organizations).each {|count|
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organization = Organization.create( :name => 'FillOrganization::' + rand(999999).to_s, :active => true )
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organization_pool.push organization
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}
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else
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organization_pool = Organization.where(:active => true)
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end
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# create agents
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agent_pool = []
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if agents && !agents.zero?
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roles = Role.where( :name => [ 'Agent'] )
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groups_all = Group.all
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(1..agents).each {|count|
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suffix = rand(99999).to_s
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user = User.create_or_update(
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:login => "filldb-agent-#{suffix}",
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:firstname => "agent #{suffix}",
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:lastname => "agent #{suffix}",
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:email => "filldb-agent-#{suffix}@example.com",
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:password => 'agentpw',
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:active => true,
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:roles => roles,
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:groups => groups_all,
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)
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agent_pool.push user
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}
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else
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agent_pool = Role.where(:name => 'Agent').first.users.where(:active => true)
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puts " take #{agent_pool.length} agents"
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end
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# create customer
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customer_pool = []
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if customers && !customers.zero?
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roles = Role.where( :name => [ 'Customer'] )
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groups_all = Group.all
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(1..customers).each {|count|
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suffix = rand(99999).to_s
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organization = nil
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if !organization_pool.empty? && rand(2) == 1
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organization = organization_pool[ organization_pool.length-1 ]
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end
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user = User.create_or_update(
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:login => "filldb-customer-#{suffix}",
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:firstname => "customer #{suffix}",
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:lastname => "customer #{suffix}",
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:email => "filldb-customer-#{suffix}@example.com",
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:password => 'customerpw',
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:active => true,
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:organization => organization,
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:roles => roles,
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)
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customer_pool.push user
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}
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else
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customer_pool = Role.where(:name => 'Customer').first.users.where(:active => true)
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end
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# create groups
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group_pool = []
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if groups && !groups.zero?
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puts "1..#{groups}"
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(1..groups).each {|count|
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group = Group.create( :name => 'FillGroup::' + rand(999999).to_s, :active => true )
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group_pool.push group
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Role.where(:name => 'Agent').first.users.where(:active => true).each {|user|
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user_groups = user.groups
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user_groups.push group
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user.groups = user_groups
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user.save
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}
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}
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else
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group_pool = Group.where(:active => true)
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end
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# create tickets
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priority_pool = Ticket::Priority.all
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state_pool = Ticket::State.all
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if tickets && !tickets.zero?
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(1..tickets).each {|count|
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customer = customer_pool[ rand(customer_pool.length-1) ]
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agent = agent_pool[ rand(agent_pool.length-1) ]
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ticket = Ticket.create(
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:title => 'some title äöüß' + rand(999999).to_s,
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:group => group_pool[ rand(group_pool.length-1) ],
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:customer => customer,
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:owner => agent,
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:state => state_pool[ rand(state_pool.length-1) ],
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:priority => priority_pool[ rand(priority_pool.length-1) ],
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:updated_by_id => agent.id,
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:created_by_id => agent.id,
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)
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# create article
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article = Ticket::Article.create(
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:ticket_id => ticket.id,
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:from => customer.email,
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:to => 'some_recipient@example.com',
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:subject => 'some subject' + rand(999999).to_s,
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:message_id => 'some@id-' + rand(999999).to_s,
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:body => 'some message ...',
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:internal => false,
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:sender => Ticket::Article::Sender.where(:name => 'Customer').first,
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:type => Ticket::Article::Type.where(:name => 'phone').first,
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:updated_by_id => agent.id,
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:created_by_id => agent.id,
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)
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}
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end
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end
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end
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