diff --git a/config/initializers/db_preferences.rb b/config/initializers/db_preferences.rb
index b4ade9b1a..265b0d552 100644
--- a/config/initializers/db_preferences.rb
+++ b/config/initializers/db_preferences.rb
@@ -6,6 +6,13 @@ when 'mysql2'
   Rails.application.config.db_case_sensitive = false
   Rails.application.config.db_like = 'LIKE'
   Rails.application.config.db_null_byte = true
+
+  # Because of missing ticket updates in high load environments
+  # we changed the transaction isolation level equally to postgres
+  # to READ COMMITTED which fixed the problem entirely #3877
+  ActiveRecord::ConnectionAdapters::Mysql2Adapter.set_callback :checkout, :before do |conn|
+    conn.execute('SET SESSION TRANSACTION ISOLATION LEVEL READ COMMITTED')
+  end
 when 'postgresql'
   Rails.application.config.db_4bytes_utf8 = true
   Rails.application.config.db_case_sensitive = true