diff --git a/app/assets/javascripts/app/controllers/agent_ticket_create.coffee b/app/assets/javascripts/app/controllers/agent_ticket_create.coffee
index 9f3177bab..d064c9479 100644
--- a/app/assets/javascripts/app/controllers/agent_ticket_create.coffee
+++ b/app/assets/javascripts/app/controllers/agent_ticket_create.coffee
@@ -107,12 +107,12 @@ class App.TicketCreate extends App.Controller
       'phone-in':
         sender:  'Customer'
         article: 'phone'
-        title:   __('Call Inbound')
+        title:   __('Inbound Call')
         screen:  'create_phone_in'
       'phone-out':
         sender:  'Agent'
         article: 'phone'
-        title:   __('Call Outbound')
+        title:   __('Outbound Call')
         screen:  'create_phone_out'
       'email-out':
         sender:  'Agent'
diff --git a/app/assets/javascripts/app/views/time_accounting/by_ticket.jst.eco b/app/assets/javascripts/app/views/time_accounting/by_ticket.jst.eco
index 802dd1c93..71a9d0ae3 100644
--- a/app/assets/javascripts/app/views/time_accounting/by_ticket.jst.eco
+++ b/app/assets/javascripts/app/views/time_accounting/by_ticket.jst.eco
@@ -13,8 +13,8 @@
     <th><%- @T('Agent') %>
     <th><%- @T('Time Units') %>
     <th><%- @T('Time Units Total') %>
-    <th><%- @T('Created at') %>
-    <th><%- @T('Closed at') %>
+    <th><%- @T('Created At') %>
+    <th><%- @T('Closed At') %>
   </thead>
   <tbody>
   <% for row in @rows: %>
@@ -32,4 +32,4 @@
   </tbody>
 </table>
 </div>
-<% end %>
\ No newline at end of file
+<% end %>
diff --git a/app/helpers/knowledge_base_breadcrumb_helper.rb b/app/helpers/knowledge_base_breadcrumb_helper.rb
index 297d952a8..1c8aeaf8c 100644
--- a/app/helpers/knowledge_base_breadcrumb_helper.rb
+++ b/app/helpers/knowledge_base_breadcrumb_helper.rb
@@ -21,7 +21,7 @@ module KnowledgeBaseBreadcrumbHelper
     objects = calculate_breadcrumb_to_category(object&.parent)
 
     last = if alternative.present? && alternative.translations.any?
-             Translation.translate(system_locale_via_uri&.locale, 'Alternative translations')
+             Translation.translate(system_locale_via_uri&.locale, 'Alternative Translations')
            else
              object
            end
diff --git a/app/models/object_manager/object.rb b/app/models/object_manager/object.rb
index af8447ac8..8c8af5063 100644
--- a/app/models/object_manager/object.rb
+++ b/app/models/object_manager/object.rb
@@ -17,7 +17,7 @@ get user based list of used object attributes
 returns:
 
   [
-    { name: 'api_key', display: __('API KEY'), tag: 'input', null: true, edit: true, maxlength: 32 },
+    { name: 'api_key', display: __('API Key'), tag: 'input', null: true, edit: true, maxlength: 32 },
     { name: 'api_ip_regexp', display: __('API IP RegExp'), tag: 'input', null: true, edit: true },
     { name: 'api_ip_max', display: __('API IP Max'), tag: 'input', null: true, edit: true },
   ]
diff --git a/app/views/mailer/test_ticket/it.html.erb b/app/views/mailer/test_ticket/it.html.erb
index a90ef716c..0adbb4b82 100644
--- a/app/views/mailer/test_ticket/it.html.erb
+++ b/app/views/mailer/test_ticket/it.html.erb
@@ -1,8 +1,8 @@
 Ticket di prova!
 
-<div>Cear #{agent.firstname},</div>,</div>.
+<div>Caro #{agent.firstname},</div>,</div>.
 <br>
-<div>Questo è un <b>test ticket</b>. Sono un cliente e ho bisogno di aiuto! :)</div>
+<div>Questo è un <b>ticket di prova</b>. Sono un cliente e ho bisogno di aiuto! :)</div>
 <br>
 <div>#{customer.fullname}</div></div>
 <br>
diff --git a/i18n/zammad.pot b/i18n/zammad.pot
index b5b9155b0..363ec8b7c 100644
--- a/i18n/zammad.pot
+++ b/i18n/zammad.pot
@@ -350,11 +350,8 @@ msgstr ""
 msgid "API IP RegExp"
 msgstr ""
 
-#: app/models/object_manager/object.rb
-msgid "API KEY"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/_integration/clearbit.coffee
+#: app/models/object_manager/object.rb
 msgid "API Key"
 msgstr ""
 
@@ -721,6 +718,7 @@ msgstr ""
 msgid "Alternative FQDN for callbacks if you operate Zammad in internal network."
 msgstr ""
 
+#: app/helpers/knowledge_base_breadcrumb_helper.rb
 #: app/helpers/knowledge_base_public_page_title_helper.rb
 msgid "Alternative Translations"
 msgstr ""
@@ -729,10 +727,6 @@ msgstr ""
 msgid "Alternative name"
 msgstr ""
 
-#: app/helpers/knowledge_base_breadcrumb_helper.rb
-msgid "Alternative translations"
-msgstr ""
-
 #: app/assets/javascripts/app/views/generic/object_import/index.jst.eco
 msgid "Alternatively, you can use the Zammad API to import data."
 msgstr ""
@@ -1304,14 +1298,6 @@ msgstr ""
 msgid "Calendars"
 msgstr ""
 
-#: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
-msgid "Call Inbound"
-msgstr ""
-
-#: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
-msgid "Call Outbound"
-msgstr ""
-
 #: app/assets/javascripts/app/controllers/cti.coffee
 msgid "Call from %s for %s"
 msgstr ""
@@ -1759,6 +1745,7 @@ msgstr ""
 msgid "Closed"
 msgstr ""
 
+#: app/assets/javascripts/app/views/time_accounting/by_ticket.jst.eco
 #: lib/excel_sheet/ticket.rb
 msgid "Closed At"
 msgstr ""
@@ -1768,10 +1755,6 @@ msgstr ""
 msgid "Closed Tickets"
 msgstr ""
 
-#: app/assets/javascripts/app/views/time_accounting/by_ticket.jst.eco
-msgid "Closed at"
-msgstr ""
-
 #: db/seeds/schedulers.rb
 msgid "Closed chat sessions where participients are offline."
 msgstr ""
@@ -2186,6 +2169,7 @@ msgstr ""
 msgid "Created"
 msgstr ""
 
+#: app/assets/javascripts/app/views/time_accounting/by_ticket.jst.eco
 #: lib/excel_sheet/ticket.rb
 msgid "Created At"
 msgstr ""
@@ -2195,7 +2179,6 @@ msgstr ""
 #: app/assets/javascripts/app/models/ticket.coffee
 #: app/assets/javascripts/app/models/user.coffee
 #: app/assets/javascripts/app/views/customer_chat/chat_window.jst.eco
-#: app/assets/javascripts/app/views/time_accounting/by_ticket.jst.eco
 #: app/assets/javascripts/app/views/widget/http_log.jst.eco
 #: app/assets/javascripts/app/views/widget/http_log_show.jst.eco
 msgid "Created at"
@@ -4864,6 +4847,7 @@ msgstr ""
 msgid "Inbound"
 msgstr ""
 
+#: app/assets/javascripts/app/controllers/agent_ticket_create.coffee
 #: app/assets/javascripts/app/views/navigation/menu_cti_ringing.jst.eco
 msgid "Inbound Call"
 msgstr ""
diff --git a/spec/system/keyboard_shortcuts_spec.rb b/spec/system/keyboard_shortcuts_spec.rb
index 935e3f7c6..a8ad41d20 100644
--- a/spec/system/keyboard_shortcuts_spec.rb
+++ b/spec/system/keyboard_shortcuts_spec.rb
@@ -147,7 +147,7 @@ RSpec.describe 'Keyboard Shortcuts', type: :system do
 
         it 'show the next tab' do
           within :active_content, 'form.ticket-create' do
-            expect(page).to have_title 'Call Inbound'
+            expect(page).to have_title 'Inbound Call'
           end
         end
       end
@@ -157,7 +157,7 @@ RSpec.describe 'Keyboard Shortcuts', type: :system do
 
         it 'shows the previous tab' do
           within :active_content, 'form.ticket-create' do
-            expect(page).to have_title 'Call Outbound'
+            expect(page).to have_title 'Outbound Call'
           end
         end
       end
diff --git a/spec/system/profile/preferences_language_spec.rb b/spec/system/profile/preferences_language_spec.rb
index 30c971097..b629fc8cb 100644
--- a/spec/system/profile/preferences_language_spec.rb
+++ b/spec/system/profile/preferences_language_spec.rb
@@ -115,7 +115,7 @@ RSpec.describe 'Profile > Language', type: :system do
       let(:path) { 'ticket/create' }
       let(:title) { 'preferences lang check #1' }
       let(:customer) { 'nicole' }
-      let(:translated_content) { "Call Inbound: #{title}" }
+      let(:translated_content) { "Inbound Call: #{title}" }
 
       translated_element = '.newTicket .ticket-create'
 
@@ -206,7 +206,7 @@ RSpec.describe 'Profile > Language', type: :system do
       let(:path) { 'ticket/create' }
       let(:title) { 'preferences lang check #1' }
       let(:customer) { 'nicole' }
-      let(:translated_content) { "Anruf eingehend: #{title}" }
+      let(:translated_content) { "Eingehender Anruf: #{title}" }
 
       translated_element = '.newTicket .ticket-create'
 
diff --git a/test/browser/agent_navigation_and_title_test.rb b/test/browser/agent_navigation_and_title_test.rb
index ee87bfdeb..e1feb2d6b 100644
--- a/test/browser/agent_navigation_and_title_test.rb
+++ b/test/browser/agent_navigation_and_title_test.rb
@@ -49,30 +49,30 @@ class AgentNavigationAndTitleTest < TestCase
       do_not_submit: true,
     )
     sleep 4
-    verify_title(value: 'Call Inbound')
+    verify_title(value: 'Inbound Call')
     verify_task(
       data: {
-        title: 'Call Inbound: ticket create #1',
+        title: 'Inbound Call: ticket create #1',
       }
     )
     exists_not(css: '#navigation .js-menu .is-active')
 
     execute(js: 'App.Event.trigger("ui:rerender")')
     sleep 1
-    verify_title(value: 'Call Inbound')
+    verify_title(value: 'Inbound Call')
     verify_task(
       data: {
-        title: 'Call Inbound: ticket create #1',
+        title: 'Inbound Call: ticket create #1',
       }
     )
     exists_not(css: '#navigation .js-menu .is-active')
 
     reload
     sleep 2
-    verify_title(value: 'Call Inbound')
+    verify_title(value: 'Inbound Call')
     verify_task(
       data: {
-        title: 'Call Inbound: ticket create #1',
+        title: 'Inbound Call: ticket create #1',
       }
     )
     exists_not(css: '#navigation .js-menu .is-active')