diff --git a/app/assets/javascripts/app/controllers/_channel/form.coffee b/app/assets/javascripts/app/controllers/_channel/form.coffee
index 96cca32d3..2edaa3cdc 100644
--- a/app/assets/javascripts/app/controllers/_channel/form.coffee
+++ b/app/assets/javascripts/app/controllers/_channel/form.coffee
@@ -67,11 +67,15 @@ class App.ChannelForm extends App.ControllerSubContent
     # rebuild preview
     params.test = true
     if params.modal
+      @$('.js-modal').removeClass('hide')
+      @$('.js-inlineForm').addClass('hide')
       @$('.js-formInline').addClass('hide')
       @$('.js-formBtn').removeClass('hide')
       @$('.js-formBtn').ZammadForm(params)
       @$('.js-formBtn').text('Feedback')
     else
+      @$('.js-modal').addClass('hide')
+      @$('.js-inlineForm').removeClass('hide')
       @$('.js-formBtn').addClass('hide')
       @$('.js-formInline').removeClass('hide')
       @$('.js-formInline').ZammadForm(params)
diff --git a/app/assets/javascripts/app/views/channel/form.jst.eco b/app/assets/javascripts/app/views/channel/form.jst.eco
index 011c10a8c..40101bd29 100644
--- a/app/assets/javascripts/app/views/channel/form.jst.eco
+++ b/app/assets/javascripts/app/views/channel/form.jst.eco
@@ -132,7 +132,7 @@
 
   <p><%- @T('You need to add the following Javascript code snippet to your web page') %>:</p>
 
-  <pre><code class="language-html js-paramsBlock">&lt;button id="feedback-form"&gt;Feedback&lt;/button&gt;
+  <pre class="js-modal"><code class="language-html js-code js-paramsBlock">&lt;button id="feedback-form"&gt;Feedback&lt;/button&gt;
 
 &lt;script id="zammad_form_script" src="<%= @baseurl %>/assets/form/form.js"&gt;&lt;/script&gt;
 
@@ -144,3 +144,16 @@ $(function() {
 });
 &lt;/script&gt;</code></pre>
 </div>
+
+  <pre class="js-inlineForm"><code class="language-html js-code js-paramsBlock">&lt;div id="feedback-form"&gt;form will be placed in here&lt;/div&gt;
+
+&lt;script id="zammad_form_script" src="<%= @baseurl %>/assets/form/form.js"&gt;&lt;/script&gt;
+
+&lt;script&gt;
+$(function() {
+  $('#feedback-form').ZammadForm({
+<span class="js-modal-params"></span>
+  });
+});
+&lt;/script&gt;</code></pre>
+</div>
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