Fixed issue #542 - Cant add new articles via Macro.

app/assets/javascripts/app/controllers/ticket_zoom.coffee

@@ -766,6 +766,7 @@ class App.TicketZoom extends App.Controller
       return
 
     ticketParams = @formParam(@$('.edit'))
+    articleParams = @articleNew.params()
 
     # validate ticket
     # we need to use the full ticket because
@@ -784,6 +785,7 @@ class App.TicketZoom extends App.Controller
       App.Ticket.macro(
         macro: macro.perform
         ticket: ticket
+        article: articleParams
         callback:
           tagAdd: (tag) =>
             return if !@sidebarWidget
@@ -832,7 +834,6 @@ class App.TicketZoom extends App.Controller
       @autosaveStart()
       return
 
-    articleParams = @articleNew.params()
     if articleParams && articleParams.body
       article = new App.TicketArticle
       article.load(articleParams)

app/assets/javascripts/app/models/ticket.coffee

@@ -114,6 +114,8 @@ class App.Ticket extends App.Model
   @macro: (params) ->
     for key, content of params.macro
       attributes = key.split('.')
+
+      # apply ticket changes
       if attributes[0] is 'ticket'
 
         # apply tag changes
@@ -142,6 +144,25 @@ class App.Ticket extends App.Model
         else
           params.ticket[attributes[1]] = content.value
 
+      # apply article changes
+      else if attributes[0] is 'article'
+
+        # preload required attributes
+        if attributes[1]
+          type = App.TicketArticleType.findByAttribute('name', attributes[1])
+          if type
+            params.article.type_id = type.id
+        if !content.sender_id
+          sender = App.TicketArticleSender.findByAttribute('name', 'Agent')
+          if sender
+            content.sender_id = sender.id
+        if !content.from
+          content.from = App.Session.get('login')
+
+        # apply direct value changes
+        for articleKey, aricleValue of content
+          params.article[articleKey] = aricleValue
+
   # check if selector is matching
   @selector: (ticket, selector) ->
     return true if _.isEmpty(selector)

spec/system/ticket/update_spec.rb

@@ -6,12 +6,13 @@ require 'system/examples/macros_examples'
 RSpec.describe 'Ticket Update', type: :system do
 
   let(:group) { Group.find_by(name: 'Users') }
+  let(:ticket) { create(:ticket, group: group) }
 
   # Regression test for issue #2242 - mandatory fields can be empty (or "-") on ticket update
   context 'when updating a ticket without its required select attributes' do
     it 'frontend checks reject the update', db_strategy: :reset do
       # setup and migrate a required select attribute
-      attribute = create_attribute :object_manager_attribute_select,
+      attribute = create_attribute(:object_manager_attribute_select,
                                    screens:     attributes_for(:required_screen),
                                    data_option: {
                                      options:    {
@@ -23,15 +24,14 @@ RSpec.describe 'Ticket Update', type: :system do
                                      relation:   '',
                                      maxlength:  255,
                                      nulloption: true,
-                                   }
+                                   })
 
       # create a new ticket and attempt to update its state without the required select attribute
-      ticket = create :ticket, group: group
       visit "#ticket/zoom/#{ticket.id}"
       within(:active_content) do
-        expect(page).to have_css('.js-objectNumber', wait: 2)
+        expect(page).to have_selector('.js-objectNumber', text: ticket.number)
 
-        select 'closed', from: 'state_id'
+        select('closed', from: 'state_id')
         click('.js-attributeBar .js-submit')
         expect(page).to have_no_css('.js-submitDropdown .js-submit[disabled]', wait: 2)
       end
@@ -50,10 +50,13 @@ RSpec.describe 'Ticket Update', type: :system do
       expect(ticket[attribute.name]).to eq('name 2')
       expect(ticket.state.name).to eq('closed')
     end
+  end
 
-    it 'with macro and required tree_select field', db_strategy: :reset do
+  context 'when updating a ticket with macro' do
+    context 'when required tree_select field is present' do
+      it 'performs no validation (#2492)', db_strategy: :reset do
         # setup and migrate a required select attribute
-      attribute = create_attribute :object_manager_attribute_tree_select,
+        attribute = create_attribute(:object_manager_attribute_tree_select,
                                      screens:     attributes_for(:required_screen),
                                      data_option: {
                                        options:    [
@@ -71,7 +74,7 @@ RSpec.describe 'Ticket Update', type: :system do
                                        relation:   '',
                                        maxlength:  255,
                                        nulloption: true,
-                                   }
+                                     })
 
         attribute_value = 'name 2'
         state           = Ticket::State.by_category(:closed).first
@@ -83,23 +86,33 @@ RSpec.describe 'Ticket Update', type: :system do
                                    "ticket.#{attribute.name}" => {
                                      value: attribute_value,
                                    },
-                               })
+                                 },
+                                 ux_flow_next_up: 'none',)
 
         # refresh browser to get macro accessible
         refresh
 
         # create a new ticket and attempt to update its state without the required select attribute
-      ticket = create(:ticket, group: group)
         visit "#ticket/zoom/#{ticket.id}"
 
         within(:active_content) do
-        expect(page).to have_css('.js-objectNumber', wait: 2)
+          expect(page).to have_selector('.js-objectNumber', text: ticket.number)
+
+          expect(page).to have_field(attribute.name, with: '', visible: false)
+          expect(page).to have_select('state_id',
+                                      selected: 'new',
+                                      options:  ['new', 'closed', 'open', 'pending close', 'pending reminder'])
 
           click('.js-openDropdownMacro')
           click(".js-dropdownActionMacro[data-id=\"#{macro.id}\"]")
           expect(page).not_to have_css('.js-submitDropdown .js-submit[disabled]', wait: 2)
         end
 
+        expect(page).to have_field(attribute.name, with: attribute_value, visible: false)
+        expect(page).to have_select('state_id',
+                                    selected: 'closed',
+                                    options:  ['closed', 'open', 'pending close', 'pending reminder'])
+
         # the update should not have failed and thus the ticket is in closed state
         ticket.reload
         expect(ticket[attribute.name]).to eq(attribute_value)
@@ -107,6 +120,56 @@ RSpec.describe 'Ticket Update', type: :system do
       end
     end
 
+    context 'when macro has article configured' do
+      it 'creates an article with the configured attributes' do
+        state = Ticket::State.find_by(name: 'closed')
+        macro = create(:macro,
+                       perform:         {
+                         'ticket.state_id' => {
+                           value: state.id,
+                         },
+                         'article.note'    => {
+                           'body'     => 'test body',
+                           'internal' => 'true',
+                           'subject'  => 'test sub'
+                         },
+                       },
+                       ux_flow_next_up: 'none',)
+
+        # refresh browser to get macro accessible
+        refresh
+
+        # create a new ticket and attempt to update its state without the required select attribute
+        visit "#ticket/zoom/#{ticket.id}"
+
+        within(:active_content) do
+          expect(page).to have_selector('.js-objectNumber', text: ticket.number)
+          expect(page).to have_select('state_id',
+                                      selected: 'new',
+                                      options:  ['new', 'closed', 'open', 'pending close', 'pending reminder'])
+
+          click('.js-openDropdownMacro')
+          click(".js-dropdownActionMacro[data-id=\"#{macro.id}\"]")
+          expect(page).not_to have_css('.js-submitDropdown .js-submit[disabled]', wait: 2)
+        end
+
+        expect(page).to have_selector('.content.active .article-content', text: 'test body')
+        expect(page).to have_select('state_id',
+                                    selected: 'closed',
+                                    options:  ['closed', 'open', 'pending close', 'pending reminder'])
+
+        # the update should not have failed and thus the ticket is in closed state
+        ticket.reload
+        expect(ticket.state.name).to eq(state.name)
+        article = ticket.articles.last
+        expect(article).to be_present
+        expect(article.body).to eq('test body')
+        expect(article.subject).to eq('test sub')
+        expect(article.internal).to eq(true)
+      end
+    end
+  end
+
   # Issue #2469 - Add information "Ticket merged" to History
   context 'when merging tickets' do
     it 'tickets history of both tickets should show the merge event' do