From 8d745cbef9da5a6c523417ff8b7046f0ec2666f3 Mon Sep 17 00:00:00 2001
From: Thorsten Eckel <te@znuny.com>
Date: Wed, 16 Nov 2016 12:07:51 +0100
Subject: [PATCH] Follow up: WIP issue #368 - OTRS tickets are created without
 an assigned customer user.

---
 lib/import/otrs.rb | 3 +--
 1 file changed, 1 insertion(+), 2 deletions(-)

diff --git a/lib/import/otrs.rb b/lib/import/otrs.rb
index 50f8582b5..eb5a6971e 100644
--- a/lib/import/otrs.rb
+++ b/lib/import/otrs.rb
@@ -1599,10 +1599,9 @@ module Import::OTRS
     user_id = 1
     articles.each { |article|
       next if article['sender'] != 'customer'
-      next if article['created_by_id'].to_i != 1
       next if article['from'].empty?
 
-      user_id = article['created_by_id']
+      user_id = article['created_by_id'].to_i
       break
     }