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Fixed #4 - show Ticket::Article changes also in ticket history.

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Did improvments to cacheing of models, pls remove local cache storage
via "rm -rf tmp/cache/file_store/" after upgrading to this commit.
This commit is contained in:
Martin Edenhofer 2013-01-04 19:42:20 +01:00
parent 41f7e1c64b
commit 8da10083ac
7 changed files with 228 additions and 175 deletions
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38
app/models/application_model.rb
View file

@ -34,13 +34,23 @@ class ApplicationModel < ActiveRecord::Base
def cache_delete
key = self.class.to_s + '::' + self.id.to_s
Cache.delete( key.to_s )
key = self.class.to_s + ':f:' + self.id.to_s
Cache.delete( key.to_s )
end
def self.cache_set(data_id, data)
def self.cache_set(data_id, data, full = false)
if !full
key = self.to_s + '::' + data_id.to_s
else
key = self.to_s + ':f:' + data_id.to_s
end
Cache.write( key.to_s, data )
end
def self.cache_get(data_id)
def self.cache_get(data_id, full = false)
if !full
key = self.to_s + '::' + data_id.to_s
else
key = self.to_s + ':f:' + data_id.to_s
end
Cache.get( key.to_s )
end
@ -66,17 +76,37 @@ class ApplicationModel < ActiveRecord::Base
end
}
return
elsif data[:login]
cache = self.cache_get( data[:login] )
return cache if cache
records = self.where( :login => data[:login] )
records.each {|record|
if record.login == data[:login]
self.cache_set( data[:login], record )
return record
end
}
return
else
raise "Need name or id for lookup()"
raise "Need name, id or login for lookup()"
end
end
def self.create_if_not_exists(data)
if data[:name]
if data[:id]
record = self.where( :id => data[:id] ).first
return record if record
elsif data[:name]
records = self.where( :name => data[:name] )
records.each {|record|
return record if record.name == data[:name]
}
elsif data[:login]
records = self.where( :login => data[:login] )
records.each {|record|
return record if record.login == data[:login]
}
elsif data[:locale] && data[:source]
records = self.where( :locale => data[:locale], :source => data[:source] )
records.each {|record|

6
app/models/link.rb
View file

@ -1,4 +1,4 @@
class Link < ActiveRecord::Base
class Link < ApplicationModel
belongs_to :link_type, :class_name => 'Link::Type'
belongs_to :link_object, :class_name => 'Link::Object'
@ -172,10 +172,10 @@ class Link < ActiveRecord::Base
end
class Link::Type < ActiveRecord::Base
class Link::Type < ApplicationModel
validates :name, :presence => true
end
class Link::Object < ActiveRecord::Base
class Link::Object < ApplicationModel
validates :name, :presence => true
end

18
app/models/network.rb
View file

@ -1,31 +1,31 @@
class Network < ActiveRecord::Base
class Network < ApplicationModel
# belongs_to :group
# belongs_to :ticket_state, :class_name => 'Ticket::State'
# belongs_to :ticket_priority, :class_name => 'Ticket::Priority'
class Category < ActiveRecord::Base
class Category < ApplicationModel
self.table_name = 'network_categories'
class Type < ActiveRecord::Base
class Type < ApplicationModel
end
class Subscription < ActiveRecord::Base
class Subscription < ApplicationModel
end
end
class Item < ActiveRecord::Base
class Comment < ActiveRecord::Base
class Item < ApplicationModel
class Comment < ApplicationModel
end
class Plus < ActiveRecord::Base
class Plus < ApplicationModel
self.table_name = 'network_item_plus'
end
class Subscription < ActiveRecord::Base
class Subscription < ApplicationModel
end
end
class Privacy < ActiveRecord::Base
class Privacy < ApplicationModel
self.table_name = 'network_privacies'
end
end

20
app/models/observer/history.rb
View file

@ -7,6 +7,9 @@ class Observer::History < ActiveRecord::Observer
def after_create(record)
puts "HISTORY OBSERVER, object created #{ record.class.name }.find(#{ record.id })"
# puts record.inspect
# if Ticket::Article has changed, remember ticket to be able
# to show article changes in ticket history
related_o_id = nil
related_history_object_id = nil
if record.class.name == 'Ticket::Article'
@ -124,11 +127,22 @@ class Observer::History < ActiveRecord::Observer
if attribute_name.scan(/^(.*)_id$/).first
attribute_name = attribute_name.scan(/^(.*)_id$/).first.first
end
# if Ticket::Article has changed, remember ticket to be able
# to show article changes in ticket history
related_o_id = nil
related_history_object_id = nil
if record.class.name == 'Ticket::Article'
related_o_id = record.ticket_id
related_history_object_id = 'Ticket'
end
History.history_create(
:o_id => current.id,
:history_type => 'updated',
:history_object => record.class.name,
:history_attribute => attribute_name,
:related_o_id => related_o_id,
:related_history_object => related_history_object_id,
:value_from => value[0],
:value_to => value[1],
:id_from => value_ids[0],
@ -137,15 +151,9 @@ class Observer::History < ActiveRecord::Observer
)
end
# :name => record.class.name,
# :type => 'update',
# :data => record
end
def differences_from?(one, other)
# puts '1111'+one.inspect
# puts '2222'+other.inspect
h = {}
one.attributes.each_pair do |key, value|
if one[key] != other[key]

4
app/models/user.rb
View file

@ -166,7 +166,7 @@ Your #{config.product_name} Team
def self.find_fulldata(user_id)
cache = self.cache_get(user_id)
cache = self.cache_get(user_id, true)
return cache if cache
# get user
@ -213,7 +213,7 @@ Your #{config.product_name} Team
data['organizations'] = organizations
data['organization_ids'] = user.organization_ids
self.cache_set(user.id, data)
self.cache_set(user.id, data, true)
return data
end

210
db/seeds.rb
View file

@ -6,7 +6,7 @@
#
# cities = City.create([{ :name => 'Chicago' }, { :name => 'Copenhagen' }])
# Mayor.create(:name => 'Emanuel', :city => cities.first)
Setting.create(
Setting.create_if_not_exists(
:title => 'Product Name',
:name => 'product_name',
:area => 'System::Base',
@ -27,7 +27,7 @@ Setting.create(
:frontend => true
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Organization',
:name => 'organization',
:area => 'System::Base',
@ -48,7 +48,7 @@ Setting.create(
:frontend => true
)
Setting.create(
Setting.create_if_not_exists(
:title => 'SystemID',
:name => 'system_id',
:area => 'System::Base',
@ -74,7 +74,7 @@ Setting.create(
},
:frontend => true
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Fully Qualified Domain Name',
:name => 'fqdn',
:area => 'System::Base',
@ -94,7 +94,7 @@ Setting.create(
},
:frontend => true
)
Setting.create(
Setting.create_if_not_exists(
:title => 'http type',
:name => 'http_type',
:area => 'System::Base',
@ -121,7 +121,7 @@ Setting.create(
Setting.create(
Setting.create_if_not_exists(
:title => 'Storage Mechanism',
:name => 'storage',
:area => 'System::Storage',
@ -147,7 +147,7 @@ Setting.create(
)
Setting.create(
Setting.create_if_not_exists(
:title => 'New User Accounts',
:name => 'user_create_account',
:area => 'Security::Authentication',
@ -171,7 +171,7 @@ Setting.create(
},
:frontend => true
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Lost Password',
:name => 'user_lost_password',
:area => 'Security::Authentication',
@ -195,7 +195,7 @@ Setting.create(
},
:frontend => true
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Switch to User',
:name => 'switch_to_user',
:area => 'Security::Authentication',
@ -219,7 +219,7 @@ Setting.create(
},
:frontend => true
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Authentication via Database',
:name => 'auth_db',
:area => 'Security::Authentication',
@ -243,7 +243,7 @@ Setting.create(
},
:frontend => true
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Authentication via Twitter',
:name => 'auth_twitter',
:area => 'Security::Authentication',
@ -267,7 +267,7 @@ Setting.create(
},
:frontend => true
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Twitter App Credentials',
:name => 'auth_twitter_credentials',
:area => 'Security::Authentication',
@ -293,7 +293,7 @@ Setting.create(
},
:frontend => false
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Authentication via Facebook',
:name => 'auth_facebook',
:area => 'Security::Authentication',
@ -318,7 +318,7 @@ Setting.create(
:frontend => true
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Facebook App Credentials',
:name => 'auth_facebook_credentials',
:area => 'Security::Authentication',
@ -345,7 +345,7 @@ Setting.create(
:frontend => false
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Authentication via Google',
:name => 'auth_google_oauth2',
:area => 'Security::Authentication',
@ -369,7 +369,7 @@ Setting.create(
},
:frontend => true
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Google App Credentials',
:name => 'auth_google_oauth2_credentials',
:area => 'Security::Authentication',
@ -396,7 +396,7 @@ Setting.create(
:frontend => false
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Authentication via LinkedIn',
:name => 'auth_linkedin',
:area => 'Security::Authentication',
@ -420,7 +420,7 @@ Setting.create(
},
:frontend => true
)
Setting.create(
Setting.create_if_not_exists(
:title => 'LinkedIn App Credentials',
:name => 'auth_linkedin_credentials',
:area => 'Security::Authentication',
@ -447,7 +447,7 @@ Setting.create(
:frontend => false
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Minimal size',
:name => 'password_min_size',
:area => 'Security::Password',
@ -478,7 +478,7 @@ Setting.create(
},
:frontend => true
)
Setting.create(
Setting.create_if_not_exists(
:title => '2 lower and 2 upper characters',
:name => 'password_min_2_lower_2_upper_characters',
:area => 'Security::Password',
@ -502,7 +502,7 @@ Setting.create(
},
:frontend => true
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Digit required',
:name => 'password_need_digit',
:area => 'Security::Password',
@ -526,7 +526,7 @@ Setting.create(
},
:frontend => true
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Maximal failed logins',
:name => 'password_max_login_failed',
:area => 'Security::Password',
@ -558,7 +558,7 @@ Setting.create(
:frontend => true
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Ticket Hook',
:name => 'ticket_hook',
:area => 'Ticket::Base',
@ -578,7 +578,7 @@ Setting.create(
},
:frontend => true
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Ticket Hook Divider',
:name => 'ticket_hook_divider',
:area => 'Ticket::Base::Shadow',
@ -598,7 +598,7 @@ Setting.create(
},
:frontend => false
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Ticket Hook Position',
:name => 'ticket_hook_position',
:area => 'Ticket::Base',
@ -623,7 +623,7 @@ Setting.create(
},
:frontend => false
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Ticket Subject Size',
:name => 'ticket_subject_size',
:area => 'Ticket::Base',
@ -643,7 +643,7 @@ Setting.create(
},
:frontend => false
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Ticket Subject Reply',
:name => 'ticket_subject_re',
:area => 'Ticket::Base',
@ -674,7 +674,7 @@ Setting.create(
# :frontend => false
#)
Setting.create(
Setting.create_if_not_exists(
:title => 'Ticket Number Format',
:name => 'ticket_number',
:area => 'Ticket::Number',
@ -703,7 +703,7 @@ Setting.create(
},
:frontend => false
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Ticket Number Increment',
:name => 'ticket_number_increment',
:area => 'Ticket::Number',
@ -758,7 +758,7 @@ Setting.create(
},
:frontend => false
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Ticket Number Increment Date',
:name => 'ticket_number_date',
:area => 'Ticket::Number',
@ -785,7 +785,7 @@ Setting.create(
:frontend => false
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Enable Ticket creation',
:name => 'customer_ticket_create',
:area => 'CustomerWeb::Base',
@ -810,7 +810,7 @@ Setting.create(
:frontend => true
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Enable Ticket View/Update',
:name => 'customer_ticket_view',
:area => 'CustomerWeb::Base',
@ -835,7 +835,7 @@ Setting.create(
:frontend => true
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Sender Format',
:name => 'ticket_define_email_from',
:area => 'Email::Base',
@ -860,7 +860,7 @@ Setting.create(
:frontend => false
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Sender Format Seperator',
:name => 'ticket_define_email_from_seperator',
:area => 'Email::Base',
@ -881,7 +881,7 @@ Setting.create(
:frontend => false
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Max. Email Size',
:name => 'postmaster_max_size',
:area => 'Email::Base',
@ -924,7 +924,7 @@ Setting.create(
:frontend => false
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Additional follow up detection',
:name => 'postmaster_follow_up_search_in',
:area => 'Email::Base',
@ -951,7 +951,7 @@ Setting.create(
:frontend => false
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Notification Sender',
:name => 'notification_sender',
:area => 'Email::Base',
@ -972,7 +972,7 @@ Setting.create(
:frontend => false
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Block Notifications',
:name => 'send_no_auto_response_reg_exp',
:area => 'Email::Base',
@ -993,7 +993,7 @@ Setting.create(
:frontend => false
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Enable Chat',
:name => 'chat',
:area => 'Chat::Base',
@ -1018,7 +1018,7 @@ Setting.create(
:frontend => true
)
Setting.create(
Setting.create_if_not_exists(
:title => 'Import Mode',
:name => 'import_mode',
:area => 'System::Import',
@ -1043,14 +1043,14 @@ Setting.create(
:frontend => true
)
email_address = EmailAddress.create(
email_address = EmailAddress.create_if_not_exists(
:id => 1,
:realname => 'Zammad',
:email => 'zammad@localhost',
:updated_by_id => 1,
:created_by_id => 1
)
signature = Signature.create(
signature = Signature.create_if_not_exists(
:name => 'default',
:body => '
#{user.firstname} #{user.lastname}
@ -1064,21 +1064,21 @@ signature = Signature.create(
:created_by_id => 1
)
Role.create(
Role.create_if_not_exists(
:id => 1,
:name => 'Admin',
:note => 'To configure your system.',
:updated_by_id => 1,
:created_by_id => 1
)
Role.create(
Role.create_if_not_exists(
:id => 2,
:name => 'Agent',
:note => 'To work on Tickets.',
:updated_by_id => 1,
:created_by_id => 1
)
Role.create(
Role.create_if_not_exists(
:id => 3,
:name => 'Customer',
:note => 'People who create Tickets ask for help.',
@ -1086,7 +1086,7 @@ Role.create(
:created_by_id => 1
)
Group.create(
Group.create_if_not_exists(
:id => 1,
:name => 'Users',
:email_address_id => email_address.id,
@ -1095,7 +1095,7 @@ Group.create(
:updated_by_id => 1,
:created_by_id => 1
)
Group.create(
Group.create_if_not_exists(
:id => 2,
:name => 'Twitter',
:note => 'All Tweets.',
@ -1107,7 +1107,7 @@ roles = Role.where( :name => 'Customer' )
organizations = Organization.find( :all )
groups = Group.find( :all )
user = User.create(
user = User.create_if_not_exists(
:login => '-',
:firstname => '-',
:lastname => '',
@ -1120,7 +1120,7 @@ user = User.create(
:updated_by_id => 1,
:created_by_id => 1
)
user_community = User.create(
user_community = User.create_if_not_exists(
:login => 'nicole.braun@zammad.org',
:firstname => 'Nicole',
:lastname => 'Braun',
@ -1134,46 +1134,46 @@ user_community = User.create(
:created_by_id => 1
)
Link::Type.create( :name => 'normal' )
Link::Object.create( :name => 'Ticket' )
Link::Object.create( :name => 'Announcement' )
Link::Object.create( :name => 'Question/Answer' )
Link::Object.create( :name => 'Idea' )
Link::Object.create( :name => 'Bug' )
Link::Type.create_if_not_exists( :name => 'normal' )
Link::Object.create_if_not_exists( :name => 'Ticket' )
Link::Object.create_if_not_exists( :name => 'Announcement' )
Link::Object.create_if_not_exists( :name => 'Question/Answer' )
Link::Object.create_if_not_exists( :name => 'Idea' )
Link::Object.create_if_not_exists( :name => 'Bug' )
Ticket::StateType.create( :name => 'new', :updated_by_id => 1, :created_by_id => 1 )
Ticket::StateType.create( :name => 'open', :updated_by_id => 1, :created_by_id => 1 )
Ticket::StateType.create( :name => 'pending reminder', :updated_by_id => 1, :created_by_id => 1 )
Ticket::StateType.create( :name => 'pending action', :updated_by_id => 1, :created_by_id => 1 )
Ticket::StateType.create( :name => 'closed', :updated_by_id => 1, :created_by_id => 1 )
Ticket::StateType.create( :name => 'merged', :updated_by_id => 1, :created_by_id => 1 )
Ticket::StateType.create( :name => 'removed', :updated_by_id => 1, :created_by_id => 1 )
Ticket::StateType.create_if_not_exists( :name => 'new', :updated_by_id => 1, :created_by_id => 1 )
Ticket::StateType.create_if_not_exists( :name => 'open', :updated_by_id => 1, :created_by_id => 1 )
Ticket::StateType.create_if_not_exists( :name => 'pending reminder', :updated_by_id => 1, :created_by_id => 1 )
Ticket::StateType.create_if_not_exists( :name => 'pending action', :updated_by_id => 1, :created_by_id => 1 )
Ticket::StateType.create_if_not_exists( :name => 'closed', :updated_by_id => 1, :created_by_id => 1 )
Ticket::StateType.create_if_not_exists( :name => 'merged', :updated_by_id => 1, :created_by_id => 1 )
Ticket::StateType.create_if_not_exists( :name => 'removed', :updated_by_id => 1, :created_by_id => 1 )
Ticket::State.create( :name => 'new', :state_type_id => Ticket::StateType.where(:name => 'new').first.id, :updated_by_id => 1, :created_by_id => 1 )
Ticket::State.create( :name => 'open', :state_type_id => Ticket::StateType.where(:name => 'open').first.id, :updated_by_id => 1, :created_by_id => 1 )
Ticket::State.create( :name => 'pending', :state_type_id => Ticket::StateType.where(:name => 'pending reminder').first.id, :updated_by_id => 1, :created_by_id => 1 )
Ticket::State.create( :name => 'closed', :state_type_id => Ticket::StateType.where(:name => 'closed').first.id, :updated_by_id => 1, :created_by_id => 1 )
Ticket::State.create( :name => 'merged', :state_type_id => Ticket::StateType.where(:name => 'merged').first.id, :updated_by_id => 1, :created_by_id => 1 )
Ticket::State.create( :name => 'removed', :state_type_id => Ticket::StateType.where(:name => 'removed').first.id, :updated_by_id => 1, :created_by_id => 1 )
Ticket::State.create_if_not_exists( :name => 'new', :state_type_id => Ticket::StateType.where(:name => 'new').first.id, :updated_by_id => 1, :created_by_id => 1 )
Ticket::State.create_if_not_exists( :name => 'open', :state_type_id => Ticket::StateType.where(:name => 'open').first.id, :updated_by_id => 1, :created_by_id => 1 )
Ticket::State.create_if_not_exists( :name => 'pending', :state_type_id => Ticket::StateType.where(:name => 'pending reminder').first.id, :updated_by_id => 1, :created_by_id => 1 )
Ticket::State.create_if_not_exists( :name => 'closed', :state_type_id => Ticket::StateType.where(:name => 'closed').first.id, :updated_by_id => 1, :created_by_id => 1 )
Ticket::State.create_if_not_exists( :name => 'merged', :state_type_id => Ticket::StateType.where(:name => 'merged').first.id, :updated_by_id => 1, :created_by_id => 1 )
Ticket::State.create_if_not_exists( :name => 'removed', :state_type_id => Ticket::StateType.where(:name => 'removed').first.id, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Priority.create( :name => '1 low', :updated_by_id => 1, :created_by_id => 1 )
Ticket::Priority.create( :name => '2 normal', :updated_by_id => 1, :created_by_id => 1 )
Ticket::Priority.create( :name => '3 high', :updated_by_id => 1, :created_by_id => 1 )
Ticket::Priority.create_if_not_exists( :name => '1 low', :updated_by_id => 1, :created_by_id => 1 )
Ticket::Priority.create_if_not_exists( :name => '2 normal', :updated_by_id => 1, :created_by_id => 1 )
Ticket::Priority.create_if_not_exists( :name => '3 high', :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Type.create( :name => 'email', :communication => true, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Type.create( :name => 'sms', :communication => true, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Type.create( :name => 'chat', :communication => true, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Type.create( :name => 'fax', :communication => true, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Type.create( :name => 'phone', :communication => true, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Type.create( :name => 'twitter status', :communication => true, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Type.create( :name => 'twitter direct-message', :communication => true, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Type.create( :name => 'facebook', :communication => true, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Type.create( :name => 'note', :communication => false, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Type.create( :name => 'web', :communication => true, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Type.create_if_not_exists( :name => 'email', :communication => true, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Type.create_if_not_exists( :name => 'sms', :communication => true, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Type.create_if_not_exists( :name => 'chat', :communication => true, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Type.create_if_not_exists( :name => 'fax', :communication => true, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Type.create_if_not_exists( :name => 'phone', :communication => true, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Type.create_if_not_exists( :name => 'twitter status', :communication => true, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Type.create_if_not_exists( :name => 'twitter direct-message', :communication => true, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Type.create_if_not_exists( :name => 'facebook', :communication => true, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Type.create_if_not_exists( :name => 'note', :communication => false, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Type.create_if_not_exists( :name => 'web', :communication => true, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Sender.create( :name => 'Agent', :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Sender.create( :name => 'Customer', :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Sender.create( :name => 'System', :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Sender.create_if_not_exists( :name => 'Agent', :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Sender.create_if_not_exists( :name => 'Customer', :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Sender.create_if_not_exists( :name => 'System', :updated_by_id => 1, :created_by_id => 1 )
ticket = Ticket.create(
:group_id => Group.where( :name => 'Users' ).first.id,
@ -1208,7 +1208,7 @@ The Zammad.org Project
)
overview_role = Role.where( :name => 'Agent' ).first
Overview.create(
Overview.create_if_not_exists(
:name => 'my_assigned',
:role_id => overview_role.id,
:condition => {
@ -1249,7 +1249,7 @@ Overview.create(
:created_by_id => 1
)
Overview.create(
Overview.create_if_not_exists(
:name => 'all_unassigned',
:role_id => overview_role.id,
:condition => {
@ -1290,7 +1290,7 @@ Overview.create(
:created_by_id => 1
)
Overview.create(
Overview.create_if_not_exists(
:name => 'all_open',
:role_id => overview_role.id,
:condition => {
@ -1330,7 +1330,7 @@ Overview.create(
:created_by_id => 1
)
Overview.create(
Overview.create_if_not_exists(
:name => 'all_escalated',
:role_id => overview_role.id,
:condition => {
@ -1370,7 +1370,7 @@ Overview.create(
:created_by_id => 1
)
Overview.create(
Overview.create_if_not_exists(
:name => 'my_pending_reached',
:role_id => overview_role.id,
:condition => {
@ -1411,7 +1411,7 @@ Overview.create(
:created_by_id => 1
)
Overview.create(
Overview.create_if_not_exists(
:name => 'all',
:role_id => overview_role.id,
:condition => {
@ -1453,7 +1453,7 @@ Overview.create(
)
overview_role = Role.where( :name => 'Customer' ).first
Overview.create(
Overview.create_if_not_exists(
:name => 'my_tickets',
:role_id => overview_role.id,
:condition => {
@ -1493,7 +1493,7 @@ Overview.create(
:updated_by_id => 1,
:created_by_id => 1
)
Overview.create(
Overview.create_if_not_exists(
:name => 'my_organization_tickets',
:role_id => overview_role.id,
:organization_shared => true,
@ -1535,7 +1535,7 @@ Overview.create(
:created_by_id => 1
)
Channel.create(
Channel.create_if_not_exists(
:adapter => 'SMTP',
:area => 'Email::Outbound',
:options => {
@ -1549,7 +1549,7 @@ Channel.create(
:updated_by_id => 1,
:created_by_id => 1,
)
Channel.create(
Channel.create_if_not_exists(
:adapter => 'Sendmail',
:area => 'Email::Outbound',
:options => {},
@ -1558,46 +1558,46 @@ Channel.create(
:created_by_id => 1,
)
network = Network.create(
network = Network.create_if_not_exists(
:name => 'base',
:updated_by_id => 1,
:created_by_id => 1,
)
Network::Category::Type.create(
Network::Category::Type.create_if_not_exists(
:name => 'Announcement',
:updated_by_id => 1,
:created_by_id => 1,
)
Network::Category::Type.create(
Network::Category::Type.create_if_not_exists(
:name => 'Idea',
:updated_by_id => 1,
:created_by_id => 1,
)
Network::Category::Type.create(
Network::Category::Type.create_if_not_exists(
:name => 'Question',
:updated_by_id => 1,
:created_by_id => 1,
)
Network::Category::Type.create(
Network::Category::Type.create_if_not_exists(
:name => 'Bug Report',
:updated_by_id => 1,
:created_by_id => 1,
)
Network::Privacy.create(
Network::Privacy.create_if_not_exists(
:name => 'logged in',
:key => 'loggedIn',
:updated_by_id => 1,
:created_by_id => 1,
)
Network::Privacy.create(
Network::Privacy.create_if_not_exists(
:name => 'logged in and moderator',
:key => 'loggedInModerator',
:updated_by_id => 1,
:created_by_id => 1,
)
Network::Category.create(
Network::Category.create_if_not_exists(
:name => 'Announcements',
:network_id => network.id,
:allow_comments => true,
@ -1607,7 +1607,7 @@ Network::Category.create(
:updated_by_id => 1,
:created_by_id => 1,
)
Network::Category.create(
Network::Category.create_if_not_exists(
:name => 'Questions',
:network_id => network.id,
:allow_comments => true,
@ -1617,7 +1617,7 @@ Network::Category.create(
:updated_by_id => 1,
:created_by_id => 1,
)
Network::Category.create(
Network::Category.create_if_not_exists(
:name => 'Ideas',
:network_id => network.id,
:allow_comments => true,
@ -1627,7 +1627,7 @@ Network::Category.create(
:updated_by_id => 1,
:created_by_id => 1,
)
Network::Category.create(
Network::Category.create_if_not_exists(
:name => 'Bug Reports',
:network_id => network.id,
:allow_comments => true,

79
test/unit/history_test.rb
View file

@ -9,20 +9,20 @@ class HistoryTest < ActiveSupport::TestCase
{
:ticket_create => {
:ticket => {
:group_id => Group.where( :name => 'Users' ).first.id,
:customer_id => User.where( :login => 'nicole.braun@zammad.org' ).first.id,
:owner_id => User.where( :login => '-' ).first.id,
:group_id => Group.lookup( :name => 'Users' ).id,
:customer_id => User.lookup( :login => 'nicole.braun@zammad.org' ).id,
:owner_id => User.lookup( :login => '-' ).id,
:title => 'Unit Test 1 (äöüß)!',
:ticket_state_id => Ticket::State.where( :name => 'new' ).first.id,
:ticket_priority_id => Ticket::Priority.where( :name => '2 normal' ).first.id,
:updated_by_id => User.where( :login => 'nicole.braun@zammad.org' ).first.id,
:created_by_id => User.where( :login => 'nicole.braun@zammad.org' ).first.id,
:ticket_state_id => Ticket::State.lookup( :name => 'new' ).id,
:ticket_priority_id => Ticket::Priority.lookup( :name => '2 normal' ).id,
:updated_by_id => User.lookup( :login => 'nicole.braun@zammad.org' ).id,
:created_by_id => User.lookup( :login => 'nicole.braun@zammad.org' ).id,
},
:article => {
:updated_by_id => User.where( :login => 'nicole.braun@zammad.org' ).first.id,
:created_by_id => User.where( :login => 'nicole.braun@zammad.org' ).first.id,
:ticket_article_type_id => Ticket::Article::Type.where(:name => 'phone' ).first.id,
:ticket_article_sender_id => Ticket::Article::Sender.where(:name => 'Customer' ).first.id,
:updated_by_id => User.lookup( :login => 'nicole.braun@zammad.org' ).id,
:created_by_id => User.lookup( :login => 'nicole.braun@zammad.org' ).id,
:ticket_article_type_id => Ticket::Article::Type.lookup( :name => 'phone' ).id,
:ticket_article_sender_id => Ticket::Article::Sender.lookup( :name => 'Customer' ).id,
:from => 'Unit Test <unittest@example.com>',
:body => 'Unit Test 123',
:internal => false
@ -31,8 +31,8 @@ class HistoryTest < ActiveSupport::TestCase
:ticket_update => {
:ticket => {
:title => 'Unit Test 1 (äöüß) - update!',
:ticket_state_id => Ticket::State.where( :name => 'open' ).first.id,
:ticket_priority_id => Ticket::Priority.where( :name => '1 low' ).first.id,
:ticket_state_id => Ticket::State.lookup( :name => 'open' ).id,
:ticket_priority_id => Ticket::Priority.lookup( :name => '1 low' ).id,
},
},
:history_check => [
@ -53,8 +53,8 @@ class HistoryTest < ActiveSupport::TestCase
:history_attribute => 'ticket_state',
:value_from => 'new',
:value_to => 'open',
:id_from => Ticket::State.where( :name => 'new' ).first.id,
:id_to => Ticket::State.where( :name => 'open' ).first.id,
:id_from => Ticket::State.lookup( :name => 'new' ).id,
:id_to => Ticket::State.lookup( :name => 'open' ).id,
},
{
:history_object => 'Ticket::Article',
@ -67,20 +67,20 @@ class HistoryTest < ActiveSupport::TestCase
{
:ticket_create => {
:ticket => {
:group_id => Group.where( :name => 'Users' ).first.id,
:customer_id => User.where( :login => 'nicole.braun@zammad.org' ).first.id,
:owner_id => User.where( :login => '-' ).first.id,
:group_id => Group.lookup( :name => 'Users' ).id,
:customer_id => User.lookup( :login => 'nicole.braun@zammad.org' ).id,
:owner_id => User.lookup( :login => '-' ).id,
:title => 'Unit Test 2 (äöüß)!',
:ticket_state_id => Ticket::State.where( :name => 'new' ).first.id,
:ticket_priority_id => Ticket::Priority.where( :name => '2 normal' ).first.id,
:updated_by_id => User.where( :login => 'nicole.braun@zammad.org' ).first.id,
:created_by_id => User.where( :login => 'nicole.braun@zammad.org' ).first.id,
:ticket_state_id => Ticket::State.lookup( :name => 'new' ).id,
:ticket_priority_id => Ticket::Priority.lookup( :name => '2 normal' ).id,
:updated_by_id => User.lookup( :login => 'nicole.braun@zammad.org' ).id,
:created_by_id => User.lookup( :login => 'nicole.braun@zammad.org' ).id,
},
:article => {
:created_by_id => User.where( :login => 'nicole.braun@zammad.org' ).first.id,
:updated_by_id => User.where( :login => 'nicole.braun@zammad.org' ).first.id,
:ticket_article_type_id => Ticket::Article::Type.where(:name => 'phone' ).first.id,
:ticket_article_sender_id => Ticket::Article::Sender.where(:name => 'Customer' ).first.id,
:created_by_id => User.lookup( :login => 'nicole.braun@zammad.org' ).id,
:updated_by_id => User.lookup( :login => 'nicole.braun@zammad.org' ).id,
:ticket_article_type_id => Ticket::Article::Type.lookup(:name => 'phone' ).id,
:ticket_article_sender_id => Ticket::Article::Sender.lookup(:name => 'Customer' ).id,
:from => 'Unit Test <unittest@example.com>',
:body => 'Unit Test 123',
:internal => false
@ -89,8 +89,11 @@ class HistoryTest < ActiveSupport::TestCase
:ticket_update => {
:ticket => {
:title => 'Unit Test 2 (äöüß) - update!',
:ticket_state_id => Ticket::State.where( :name => 'open' ).first.id,
:owner_id => User.where( :login => 'nicole.braun@zammad.org' ).first.id,
:ticket_state_id => Ticket::State.lookup( :name => 'open' ).id,
:owner_id => User.lookup( :login => 'nicole.braun@zammad.org' ).id,
},
:article => {
:from => 'Unit 2 Test 2 <unittest@example.com>',
},
},
:history_check => [
@ -111,13 +114,20 @@ class HistoryTest < ActiveSupport::TestCase
:history_attribute => 'owner',
:value_from => '-',
:value_to => 'Nicole Braun',
:id_from => User.where( :login => '-' ).first.id,
:id_to => User.where( :login => 'nicole.braun@zammad.org' ).first.id,
:id_from => User.lookup( :login => '-' ).id,
:id_to => User.lookup( :login => 'nicole.braun@zammad.org' ).id,
},
{
:history_object => 'Ticket::Article',
:history_type => 'created',
},
{
:history_object => 'Ticket::Article',
:history_type => 'updated',
:history_attribute => 'from',
:value_from => 'Unit Test <unittest@example.com>',
:value_to => 'Unit 2 Test 2 <unittest@example.com>',
},
]
},
]
@ -136,8 +146,13 @@ class HistoryTest < ActiveSupport::TestCase
assert_equal( ticket.class.to_s, 'Ticket' )
assert_equal( article.class.to_s, 'Ticket::Article' )
# update ticket
if test[:ticket_update][:ticket]
ticket.update_attributes( test[:ticket_update][:ticket] )
end
if test[:ticket_update][:article]
article.update_attributes( test[:ticket_update][:article] )
end
end
# execute ticket events
@ -180,7 +195,7 @@ class HistoryTest < ActiveSupport::TestCase
assert_equal( check_item[:id_to], history_item['id_to'], "check history :id_to #{history_item['id_to']} ok")
end
}
assert( match, "history check not matched!")
assert( match, "history check not matched! #{check_item.inspect}")
}
}