Touch article on merge to push new version to client (to show new url's for attachments).

app/models/ticket.rb

@@ -127,6 +127,11 @@ returns
   def merge_to(data)
 
     # update articles
+    Ticket::Article.where( :ticket_id => self.id ).each {|article|
+      article.touch
+    }
+
+    # quiet update of reassign of articles
     Ticket::Article.where( :ticket_id => self.id ).update_all( ['ticket_id = ?', data[:ticket_id] ] )
 
     # touch new ticket (to broadcast change)