diff --git a/app/assets/javascripts/app/controllers/_application_controller_form.js.coffee b/app/assets/javascripts/app/controllers/_application_controller_form.js.coffee
index ee741dc01..6cfa2afdc 100644
--- a/app/assets/javascripts/app/controllers/_application_controller_form.js.coffee
+++ b/app/assets/javascripts/app/controllers/_application_controller_form.js.coffee
@@ -49,46 +49,74 @@ class App.ControllerForm extends App.Controller
 
   # input text field with max. 100 size
   attribute_config = {
-    name:     'subject',
-    display:  'Subject',
-    tag:      'input',
-    type:     'text',
-    limit:    100,
-    null:     false,
-    default:  defaults['subject'],
+    name:     'subject'
+    display:  'Subject'
+    tag:      'input'
+    type:     'text'
+    limit:    100
+    null:     false
+    default:  defaults['subject']
     class:    'span7'
   }
 
   # colection as relation with auto completion
   attribute_config = {
-    name:           'customer_id',
-    display:        'Customer',
-    tag:            'autocompletion',
+    name:           'customer_id'
+    display:        'Customer'
+    tag:            'autocompletion'
     # auto completion params, endpoints, ui,...
-    type:           'text',
-    limit:          100,
-    null:           false,
-    relation:       'User',
-    autocapitalize: false,
-    help:           'Select the customer of the Ticket or create one.',
-    link:           '<a href="" class="customer_new">&raquo;</a>',
+    type:           'text'
+    limit:          100
+    null:           false
+    relation:       'User'
+    autocapitalize: false
+    help:           'Select the customer of the Ticket or create one.'
+    link:           '<a href="" class="customer_new">&raquo;</a>'
     callback:       @userInfo
-    class:          'span7',
+    class:          'span7'
   }
 
   # colection as relation
   attribute_config = {
-    name:       'ticket_priority_id',
-    display:    'Priority',
-    tag:        'select',
-    multiple:   false,
-    null:       false,
-    relation:   'TicketPriority',
-    default:    defaults['ticket_priority_id'],
-    translate:  true,
+    name:       'ticket_priority_id'
+    display:    'Priority'
+    tag:        'select'
+    multiple:   false
+    null:       false
+    relation:   'TicketPriority'
+    default:    defaults['ticket_priority_id']
+    translate:  true
     class:      'medium'
   }
 
+
+  # colection as options
+  attribute_config = {
+    name:       'ticket_priority_id'
+    display:    'Priority'
+    tag:        'select'
+    multiple:   false
+    null:       false
+    options: [
+      {
+        value:    5
+        name:     'very hight'
+        selected: false
+        disable:  false
+      },
+      {
+        value:    3
+        name:     'normal'
+        selected: true
+        disable:  false
+      },
+    ]
+    default:    3
+    translate:  true
+    class:      'medium'
+  }
+
+
   ###
 
   formGenItem: (attribute_config, classname, form ) ->
@@ -127,8 +155,14 @@ class App.ControllerForm extends App.Controller
 
     # set value
     if @params
-      if attribute.name of @params
-        attribute.value = @params[attribute.name]
+      
+      # check if we have a references
+      parts = attribute.name.split '::'
+      if parts[0] && parts[1]
+        if @params[ parts[0] ] && @params[ parts[0] ][ parts[1] ]
+          attribute.value = @params[ parts[0] ][ parts[1] ]
+      else
+        attribute.value = @params[ attribute.name ]
 
     # set default value
     else
@@ -139,7 +173,6 @@ class App.ControllerForm extends App.Controller
 
     App.Log.log 'ControllerForm', 'debug', 'formGenItem-before', attribute
 
-
     # build options list based on config
     @_getConfigOptionList( attribute )
 
@@ -155,6 +188,9 @@ class App.ControllerForm extends App.Controller
     # finde selected/checked item of list
     @_selectedOptions( attribute )
 
+    # disable item of list
+    @_disabledOptions( attribute )
+
     # filter attributes
     @_filterOption( attribute )
 
@@ -382,6 +418,343 @@ class App.ControllerForm extends App.Controller
         )
       @delay( a, 180 )
 
+    # ticket attribute selection
+    else if attribute.tag is 'ticket_attribute_selection'
+
+      # list of possible attributes
+      item = $(
+        App.view('generic/ticket_attribute_selection')(
+          attribute: attribute
+        )
+      )
+
+      addShownAttribute = ( key, value ) =>
+        console.log( 'addShownAttribute', key, value )
+        if key is 'number'
+          attribute_config = {
+            name:       attribute.name + '::number'
+            display:    'Number'
+            tag:        'input'
+            type:       'text'
+            null:       false
+            value:      value
+            class:      'medium'
+            remove:     true
+          }
+        else if key is 'title'
+          attribute_config = {
+            name:       attribute.name + '::title'
+            display:    'Title'
+            tag:        'input'
+            type:       'text'
+            null:       false
+            value:      value
+            class:      'medium'
+            remove:     true
+          }
+        else if key is 'group_id'
+          attribute_config = {
+            name:       attribute.name + '::group_id'
+            display:    'Group'
+            tag:        'select'
+            multiple:   true
+            null:       false
+            nulloption: false
+            relation:   'Group'
+            value:      value
+            class:      'medium'
+            remove:     true
+          }
+        else if key is 'owner_id' || key is 'customer_id'
+          display = 'Owner'
+          name    = 'owner_id'
+          if key is 'customer_id'
+            display = 'Customer'
+            name    = 'customer_id'            
+          attribute_config = {
+            name:       attribute.name + '::' + name
+            display:    display
+            tag:        'select'
+            multiple:   true
+            null:       false
+            nulloption: false
+            relation:   'User'
+            value:      value || null
+            class:      'medium'
+            remove:     true
+            filter:     ( all, type ) ->
+              return all if type isnt 'collection'
+              all = _.filter( all, (item) ->
+                return if item.id is 1
+                return item
+              )
+              all.unshift( {
+                id: ''
+                name:  '--'
+              } )
+              all.unshift( {
+                id: 1
+                name:  '*** nobody ***'
+              } )
+              all.unshift( {
+                id: 'current_user.id'
+                name:  '*** current user ***'
+              } )
+              all
+          }
+        else if key is 'organization_id'
+          attribute_config = {
+            name:       attribute.name + '::organization_id'
+            display:    'Organization'
+            tag:        'select'
+            multiple:   true
+            null:       false
+            nulloption: false
+            relation:   'Organization'
+            value:      value || null
+            class:      'medium'
+            remove:     true
+            filter:     ( all, type ) ->
+              return all if type isnt 'collection'
+              all.unshift( {
+                id: ''
+                name:  '--'
+              } )
+              all.unshift( {
+                id: 'current_user.organization_id'
+                name:  '*** organization of current user ***'
+              } )
+              all
+          }
+        else if key is 'ticket_state_id'
+          attribute_config = {
+            name:       attribute.name + '::ticket_state_id'
+            display:    'State'
+            tag:        'select'
+            multiple:   true
+            null:       false
+            nulloption: false
+            relation:   'TicketState'
+            value:      value
+            translate:  true
+            class:      'medium'
+            remove:     true
+          }
+        else if key is 'ticket_priority_id'
+          attribute_config = {
+            name:       attribute.name + '::ticket_priority_id'
+            display:    'Priority'
+            tag:        'select'
+            multiple:   true
+            null:       false
+            nulloption: false
+            relation:   'TicketPriority'
+            value:      value
+            translate:  true
+            class:      'medium'
+            remove:     true
+          }
+        else
+          attribute_config = {
+            name:       attribute.name + '::' + key
+            display:    'FIXME!'
+            tag:        'input'
+            type:       'text'
+            value:      value
+            class:      'medium'
+            remove:     true
+          }
+        itemSub = @formGenItem( attribute_config )
+        itemSub.find('.icon-minus').bind('click', (e) ->
+          e.preventDefault()
+          $(@).parent().parent().parent().remove()
+        )
+#        itemSub.append('<a href=\"#\" class=\"icon-minus\"></a>')
+        item.find('.ticket_attribute_item').append( itemSub )
+        
+
+      # list of shown attributes
+      show = []
+      if attribute.value
+        for key, value of attribute.value
+          addShownAttribute( key, value )
+
+      # list of existing attributes
+      attribute_config = {
+        name:       'ticket_attribute_list'
+        display:    'Add Attribute'
+        tag:        'select'
+        multiple:   false
+        null:       false
+#        nulloption: true
+        options: [
+          {
+            value:    ''
+            name:     '-- Ticket --'
+            selected: false
+            disable:  true
+          },
+          {
+            value:    'number'
+            name:     'Number'
+            selected: true
+            disable:  false
+          },
+          {
+            value:    'title'
+            name:     'Title'
+            selected: true
+            disable:  false
+          },
+          {
+            value:    'group_id'
+            name:     'Group'
+            selected: false
+            disable:  false
+          },
+          {
+            value:    'ticket_state_id'
+            name:     'State'
+            selected: false
+            disable:  false
+          },
+          {
+            value:    'ticket_priority_id'
+            name:     'Priority'
+            selected: true
+            disable:  false
+          },
+          {
+            value:    'owner_id'
+            name:     'Owner'
+            selected: true
+            disable:  false
+          },
+          {
+            value:    'customer_id'
+            name:     'Customer'
+            selected: true
+            disable:  false
+          },
+          {
+            value:    'organization_id'
+            name:     'Organization'
+            selected: true
+            disable:  false
+          },
+          
+#          {
+#            value:    'tag'
+#            name:     'Tag'
+#            selected: true
+#            disable:  false
+#          },
+#          {
+#            value:    'created_before'
+#            name:     'Erstell vor'
+#            selected: true
+#            disable:  false
+#          },
+#          {
+#            value:    'created_after'
+#            name:     'Erstell nach'
+#            selected: true
+#            disable:  false
+#          },
+#          {
+#            value:    'created_between'
+#            name:     'Erstell zwischen'
+#            selected: true
+#            disable:  false
+#          },
+#          {
+#            value:    'closed_before'
+#            name:     'Geschlossen vor'
+#            selected: true
+#            disable:  false
+#          },
+#          {
+#            value:    'closed_after'
+#            name:     'Geschlossen nach'
+#            selected: true
+#            disable:  false
+#          },
+#          {
+#            value:    'closed_between'
+#            name:     'Geschlossen zwischen'
+#            selected: true
+#            disable:  false
+#          },
+          {
+            value:    '-a'
+            name:     '-- ' + App.i18n.translateInline('Article') + ' --'
+            selected: false
+            disable:  true
+          },
+          {
+            value:    'from'
+            name:     'From'
+            selected: true
+            disable:  false
+          },
+          {
+            value:    'to'
+            name:     'To'
+            selected: true
+            disable:  false
+          },
+          {
+            value:    'cc'
+            name:     'Cc'
+            selected: true
+            disable:  false
+          },
+          {
+            value:    'subject'
+            name:     'Subject'
+            selected: true
+            disable:  false
+          },
+          {
+            value:    'body'
+            name:     'Text'
+            selected: true
+            disable:  false
+          },
+#          {
+#            value:    '-c'
+#            name:     '-- ' + App.i18n.translateInline('Customer') + ' --'
+#            selected: false
+#            disable:  true
+#          },
+#          {
+#            value:    'customer_user'
+#            name:     'Kunde'
+#            selected: true
+#            disable:  false
+#          },
+#          {
+#            value:    'organization'
+#            name:     'Organization'
+#            selected: true
+#            disable:  false
+#          },
+        ]
+        default:    ''
+        translate:  true
+        class:      'medium'
+        add:        true
+      }
+      list = @formGenItem( attribute_config )
+
+      list.find('.icon-plus').bind('click', (e) ->
+        e.preventDefault()
+
+        value = $(e.target).parents().find('[name=ticket_attribute_list]').val()
+        addShownAttribute( value, '' )
+      )
+      item.find('.ticket_attribute_list').prepend( list )
+
     # input
     else
       item = $( App.view('generic/input')( attribute: attribute ) )
@@ -407,14 +780,14 @@ class App.ControllerForm extends App.Controller
                 classname = @classname
                 attributes_clean = @attributes_clean
                 ui = @
-                $('#' + @attribute.id).bind('change', ->
+                $( '#' + @attribute.id ).bind('change', ->
                   ui.log 'change', @, attribute, change
                   ui.log change[0] + ' has changed - changing ' + change[1]
 
                   item = $( ui.formGenItem(attribute, classname, attributes_clean) )
                   ui.log item, classname
                 )
-              @delay(b, 100)
+              @delay( b, 100 )
 #            if attribute.onchange[]
 
     ui = @
@@ -452,10 +825,12 @@ class App.ControllerForm extends App.Controller
     if !attribute.display
       return item
     else
-      a = $( App.view('generic/attribute')(
-        attribute: attribute,
-        item:      '',
-      ) )
+      a = $(
+        App.view('generic/attribute')(
+          attribute: attribute,
+          item:      '',
+        )
+      )
       a.find('.controls').prepend( item )
       return a
 
@@ -463,6 +838,7 @@ class App.ControllerForm extends App.Controller
   _sortOptions: (attribute) ->
 
     return if !attribute.options
+    return if _.isArray( attribute.options )
 
     options_by_name = []
     for i in attribute.options
@@ -478,30 +854,32 @@ class App.ControllerForm extends App.Controller
           options_new.push ii
     attribute.options = options_new
 
-
   _addNullOption: (attribute) ->
     return if !attribute.options
     return if !attribute.nulloption
-    attribute.options[''] = '-'
-    attribute.options.push {
-      name:  '-',
-      value: '',
-    }
-
+    if _.isArray( attribute.options )
+      attribute.options.unshift( { name: '-', value: '' } )
+    else
+      attribute.options[''] = '-'
 
   _getConfigOptionList: (attribute) ->
     return if !attribute.options
     selection = attribute.options
     attribute.options = []
-    for key, value of selection
-      name_new = value
-      if attribute.translate
-        name_new = App.i18n.translateInline( name_new )
-      attribute.options.push {
-        name:  name_new,
-        value: key,
-      }
-
+    if _.isArray( selection )
+      for row in selection
+        if attribute.translate
+          row.name = App.i18n.translateInline( row.name )
+        attribute.options.push row
+    else
+      for key, value of selection
+        name_new = value
+        if attribute.translate
+          name_new = App.i18n.translateInline( name_new )
+        attribute.options.push {
+          name:  name_new
+          value: key
+        }
 
   _getRelationOptionList: (attribute) ->
 
@@ -519,7 +897,8 @@ class App.ControllerForm extends App.Controller
       if typeof attribute.filter is 'function'
         App.Log.log 'ControllerForm', 'debug', '_getRelationOptionList:filter-function'
 
-        all = App[attribute.relation].all()
+        all = App.Collection.all( type: attribute.relation, sortBy: attribute.sortBy || 'name' )
+
         list = attribute.filter( all, 'collection' )
 
       # data based filter
@@ -529,7 +908,7 @@ class App.ControllerForm extends App.Controller
         App.Log.log 'ControllerForm', 'debug', '_getRelationOptionList:filter-data', filter
 
         # check all records
-        for record in App[attribute.relation].all()
+        for record in App.Collection.all( type: attribute.relation, sortBy: attribute.sortBy || 'name' )
 
           # check all filter attributes
           for key in filter
@@ -542,17 +921,16 @@ class App.ControllerForm extends App.Controller
       # no data filter matched
       else
         App.Log.log 'ControllerForm', 'debug', '_getRelationOptionList:filter-data no filter matched'
-        list = App[attribute.relation].all()
+        list = App.Collection.all( type: attribute.relation, sortBy: attribute.sortBy || 'name' )
     else
       App.Log.log 'ControllerForm', 'debug', '_getRelationOptionList:filter-no filter defined'
-      list = App[attribute.relation].all()
+      list = App.Collection.all( type: attribute.relation, sortBy: attribute.sortBy || 'name' )
 
     App.Log.log 'ControllerForm', 'debug', '_getRelationOptionList', attribute, list
 
     # build options list
     @_buildOptionList( list, attribute )
 
-
   # build options list
   _buildOptionList: (list, attribute) ->
 
@@ -563,6 +941,8 @@ class App.ControllerForm extends App.Controller
         name_new = '?'
         if item.displayName
           name_new = item.displayName()
+        else if item.name
+          name_new = item.name
         if attribute.translate
           name_new = App.i18n.translateInline(name_new)
         attribute.options.push {
@@ -586,21 +966,42 @@ class App.ControllerForm extends App.Controller
 
     return if !attribute.options
 
-    for record in attribute.options
-      if typeof attribute.value is 'string' || typeof attribute.value is 'number' || typeof attribute.value is 'boolean'
+    check = (value, record) ->
+      if typeof value is 'string' || typeof value is 'number' || typeof value is 'boolean'
 
         # if name or value is matching
-        if record.value.toString() is attribute.value.toString() || record.name.toString() is attribute.value.toString()
+        if record.value.toString() is value.toString() || record.name.toString() is value.toString()
           record.selected = 'selected'
           record.checked = 'checked'
 #          if record.name.toString() is attribute.value.toString()
 #            record.selected = 'selected'
 #            record.checked = 'checked'
 
-      else if ( attribute.value && record.value && _.include(attribute.value, record.value) ) || ( attribute.value && record.name && _.include(attribute.value, record.name) )
+      else if ( value && record.value && _.include( value, record.value ) ) || ( value && record.name && _.include( value, record.name ) )
         record.selected = 'selected'
         record.checked = 'checked'
 
+    for record in attribute.options
+
+      if _.isArray( attribute.value )
+        for value in attribute.value
+          check( value, record )
+
+      if typeof attribute.value is 'string' || typeof attribute.value is 'number' || typeof attribute.value is 'boolean'
+        check( attribute.value, record )
+
+  # set disabled attributes
+  _disabledOptions: (attribute) ->
+
+    return if !attribute.options
+    return if !_.isArray( attribute.options )
+
+    for record in attribute.options
+      if record.disable is true
+        record.disabled = 'disabled'
+      else
+        record.disabled = ''
+
   validate: (params) ->
     App.Model.validate(
       model: @model,
@@ -645,8 +1046,17 @@ class App.ControllerForm extends App.Controller
 
         param[key.name] = key.value
 
-    # check {input_select}
+    # check :: fields
     inputSelectObject = {}
+    for key of param
+      parts = key.split '::'
+      if parts[0] && parts[1]
+        if !inputSelectObject[ parts[0] ]
+          inputSelectObject[ parts[0] ] = {}
+        inputSelectObject[ parts[0] ][ parts[1] ] = param[ key ]
+        delete param[ key ]
+
+    # check {input_select}
     for key of param
       attributeType = key.split '::'
       name = attributeType[1]
diff --git a/app/assets/javascripts/app/controllers/_dashboard/ticket.js.coffee b/app/assets/javascripts/app/controllers/_dashboard/ticket.js.coffee
index 16beced60..f79ce6d37 100644
--- a/app/assets/javascripts/app/controllers/_dashboard/ticket.js.coffee
+++ b/app/assets/javascripts/app/controllers/_dashboard/ticket.js.coffee
@@ -79,8 +79,8 @@ class App.DashboardTicket extends App.Controller
     @overview      = data.overview
     @tickets_count = data.tickets_count
     @ticket_list   = data.ticket_list
-
-    pages_total =  parseInt( ( @tickets_count / @overview.view.d.per_page ) + 0.99999 ) || 1
+    # FIXME 10
+    pages_total =  parseInt( ( @tickets_count / 10 ) + 0.99999 ) || 1
     html = App.view('dashboard/ticket')(
       overview:    @overview,
       pages_total: pages_total,
@@ -99,7 +99,7 @@ class App.DashboardTicket extends App.Controller
       if @ticket_list[ i - 1 ]
         @tickets_in_table.push App.Collection.find( 'Ticket', @ticket_list[ i - 1 ] )
 
-    shown_all_attributes = @ticketTableAttributes( App.Overview.find(@overview.id).view.d.overview )
+    shown_all_attributes = @ticketTableAttributes( App.Overview.find(@overview.id).view.d )
     new App.ControllerTable(
       el:                html.find('.table-overview'),
       overview_extended: shown_all_attributes,
@@ -161,7 +161,7 @@ class Settings extends App.ControllerModal
         tag:      'select',
         multiple: false,
         null:     false,
-        default: @overview.view.d.per_page,
+#        default: @overview.view.d.per_page,
         options: {
           5: 5,
           10: 10,
@@ -175,7 +175,7 @@ class Settings extends App.ControllerModal
         name:    'attributes',
         display: 'Attributes',
         tag:     'checkbox',
-        default: @overview.view.d.overview,
+        default: @overview.view.d,
         null:    false,
         translate:  true
         options: {
@@ -263,7 +263,7 @@ class Settings extends App.ControllerModal
       @overview.order['direction'] = params['order_by_direction']
       @reload_needed = 1
 
-    @overview.view['d']['overview'] = params['attributes']
+    @overview.view['d'] = params['attributes']
 
     @overview.save(
       success: =>
diff --git a/app/assets/javascripts/app/controllers/agent_ticket_view.js.coffee b/app/assets/javascripts/app/controllers/agent_ticket_view.js.coffee
index 7b9394c45..88b9ebccc 100644
--- a/app/assets/javascripts/app/controllers/agent_ticket_view.js.coffee
+++ b/app/assets/javascripts/app/controllers/agent_ticket_view.js.coffee
@@ -124,10 +124,7 @@ class Index extends App.Controller
     @selected = @bulkGetSelected()
 
     # set page title
-    @title @overview.meta.name
-
-    # get total pages
-    pages_total =  parseInt( ( @tickets_count / @overview.view[@view_mode].per_page ) + 0.99999 ) || 1
+    @title @overview.name
 
     # render init page
     checkbox = true
@@ -152,8 +149,6 @@ class Index extends App.Controller
     html = App.view('agent_ticket_view')(
       overview:    @overview
       view_modes:  view_modes
-      pages_total: pages_total
-      start_page:  @start_page
       checkbox:    checkbox
       edit:        edit
     )
@@ -179,7 +174,7 @@ class Index extends App.Controller
       )
       @el.find('.table-overview').append(table)
     else
-      shown_all_attributes = @ticketTableAttributes( App.Overview.find( @overview.id ).view.s.overview )
+      shown_all_attributes = @ticketTableAttributes( App.Overview.find( @overview.id ).view.s )
       groupBy = undefined
       if @overview.group_by
         group_by =
@@ -366,7 +361,7 @@ class Settings extends App.ControllerModal
         tag:      'select'
         multiple: false
         null:     false
-        default: @overview.view[@view_mode].per_page
+#        default: @overview.view[@view_mode].per_page
         options:
           15: 15
           20: 20
@@ -380,7 +375,7 @@ class Settings extends App.ControllerModal
         name:    'attributes'
         display: 'Attributes'
         tag:     'checkbox'
-        default: @overview.view[@view_mode].overview
+        default: @overview.view[@view_mode]
         null:    false
         translate: true
         options:
@@ -481,10 +476,6 @@ class Settings extends App.ControllerModal
 
     # check if refetch is needed
     @reload_needed = 0
-    if @overview.view[@view_mode]['per_page'] isnt params['per_page']
-      @overview.view[@view_mode]['per_page'] = params['per_page']
-      @reload_needed = 1
-
     if @overview.order['by'] isnt params['order_by']
       @overview.order['by'] = params['order_by']
       @reload_needed = 1
@@ -497,7 +488,7 @@ class Settings extends App.ControllerModal
       @overview['group_by'] = params['group_by']
       @reload_needed = 1
 
-    @overview.view[@view_mode]['overview'] = params['attributes']
+    @overview.view[@view_mode] = params['attributes']
 
     @overview.save(
       success: =>
diff --git a/app/assets/javascripts/app/controllers/navigation.js.coffee b/app/assets/javascripts/app/controllers/navigation.js.coffee
index d11d7427a..e11839247 100644
--- a/app/assets/javascripts/app/controllers/navigation.js.coffee
+++ b/app/assets/javascripts/app/controllers/navigation.js.coffee
@@ -236,12 +236,12 @@ class App.Navigation extends App.Controller
 
     # add new views
     for item in data
-      NavBar['TicketOverview' + item.url] = {
+      NavBar['TicketOverview' + item.link] = {
         prio:   item.prio,
         parent: '#ticket_view',
         name:   item.name,
         count:  item.count,
-        target: '#ticket_view/' + item.url,
+        target: '#ticket_view/' + item.link,
 #        role:   ['Agent', 'Customer'],
       }
 
diff --git a/app/assets/javascripts/app/models/group.js.coffee b/app/assets/javascripts/app/models/group.js.coffee
index ffc502f99..f974b490c 100644
--- a/app/assets/javascripts/app/models/group.js.coffee
+++ b/app/assets/javascripts/app/models/group.js.coffee
@@ -6,8 +6,8 @@ class App.Group extends App.Model
   @configure_attributes = [
     { name: 'name',                 display: 'Name',              tag: 'input', type: 'text', limit: 100, 'null': false, 'class': 'span4' },
     { name: 'assignment_timeout',   display: 'Assignment Timout', tag: 'input', note: 'Assignment timout in minutes if assigned agent is not working on it. Ticket will be shown as unassigend.', type: 'text', limit: 100, 'null': true, 'class': 'span4' },
-    { name: 'follow_up_possible',   display: 'Follow possible',   tag: 'select', default: 'yes', options: { yes: 'yes', reject: 'reject follow up/do not reopen Ticket', 'new_ticket': 'do not reopen Ticket but create new Ticket' }, 'null': false, note: 'Follow up for closed ticket possible or not.', 'class': 'span4' },
-    { name: 'follow_up_assignment', display: 'Assign Follow Ups', tag: 'select', default: 'yes', options: { yes: 'yes', no: 'no' }, 'null': false, note: 'Assign follow up to latest agent again.', 'class': 'span4' },
+    { name: 'follow_up_possible',   display: 'Follow up possible',tag: 'select', default: 'yes', options: { yes: 'yes', reject: 'reject follow up/do not reopen Ticket', 'new_ticket': 'do not reopen Ticket but create new Ticket' }, 'null': false, note: 'Follow up for closed ticket possible or not.', 'class': 'span4' },
+    { name: 'follow_up_assignment', display: 'Assign Follow Ups', tag: 'select', default: 'yes', options: { true: 'yes', false: 'no' }, 'null': false, note: 'Assign follow up to latest agent again.', 'class': 'span4' },
     { name: 'email_address_id',     display: 'Email',             tag: 'select', multiple: false, null: true, relation: 'EmailAddress', nulloption: true, class: 'span4' },
     { name: 'signature_id',         display: 'Signature',         tag: 'select', multiple: false, null: true, relation: 'Signature', nulloption: true, class: 'span4' },
     { name: 'note',                 display: 'Note',              tag: 'textarea', note: 'Notes are visible to agents only, never to customers.', limit: 250, 'null': true, 'class': 'span4' },
diff --git a/app/assets/javascripts/app/models/overview.js.coffee b/app/assets/javascripts/app/models/overview.js.coffee
index 98f26fdfe..2a18c402e 100644
--- a/app/assets/javascripts/app/models/overview.js.coffee
+++ b/app/assets/javascripts/app/models/overview.js.coffee
@@ -1,17 +1,100 @@
 class App.Overview extends Spine.Model
-  @configure 'Overview', 'name', 'meta', 'condition', 'order', 'group_by', 'view', 'user_id', 'group_ids'
+  @configure 'Overview', 'name', 'link', 'prio', 'condition', 'order', 'group_by', 'view', 'user_id', 'organization_shared', 'role_id', 'order', 'group_by'
   @extend Spine.Model.Ajax
   @url: 'api/overviews'
   @configure_attributes = [
-    { name: 'name',       display: 'Name',                tag: 'input',     type: 'text', limit: 100, 'null': false, 'class': 'span4' },
-    { name: 'role_id',    display: 'Role',                tag: 'select',   multiple: false, nulloption: true, null: false, relation: 'Role', class: 'span4' },
-    { name: 'user_id',    display: 'User',                tag: 'select',   multiple: false, nulloption: true, null: true,  relation: 'User', class: 'span4' },
+    { name: 'name',       display: 'Name',                tag: 'input',    type: 'text', limit: 100, 'null': false, 'class': 'span4' },
+    { name: 'link',       display: 'URL',                 tag: 'input',    type: 'text', limit: 100, 'null': false, 'class': 'span4' },
+    { name: 'role_id',    display: 'Available for Role',  tag: 'select',   multiple: false, nulloption: true, null: false, relation: 'Role', translate: true, class: 'span4' },
+    { name: 'user_id',    display: 'Available for User',  tag: 'select',   multiple: true, nulloption: true, null: true,  relation: 'User', sortBy: 'firstname', class: 'span4' },
+    { name: 'organization_shared', display: 'Only available for Users with shared Organization', tag: 'select', options: { true: 'yes', false: 'no' }, default: false, null: true, 'class': 'span4' },
 #    { name: 'content',    display: 'Content',             tag: 'textarea',                limit: 250, 'null': false, 'class': 'span4' },
+    { name: 'condition',  display: 'Conditions for shown Tickets', tag: 'ticket_attribute_selection', null: true, class: 'span4' },
+    { name: 'prio',       display: 'Prio',                tag: 'input',    type: 'text', limit: 10, 'null': false, 'class': 'span4' },
+    { 
+      name:    'view::s'
+      display: 'Attributes'
+      tag:     'checkbox'
+      default: ['number', 'title', 'ticket_state', 'created_at']
+      null:    false
+      translate: true
+      options:
+        number:                 'Number'
+        title:                  'Title'
+        customer:               'Customer'
+        ticket_state:           'State'
+        ticket_priority:        'Priority'
+        group:                  'Group'
+        owner:                  'Owner'
+        created_at:             'Age'
+        last_contact:           'Last Contact'
+        last_contact_agent:     'Last Contact Agent'
+        last_contact_customer:  'Last Contact Customer'
+        first_response:         'First Response'
+        close_time:             'Close Time'
+        article_count:          'Article Count'
+      class:      'medium'
+    },
+
+    {
+      name: 'order::by',
+      display: 'Order',
+      tag:     'select'
+      default: 'created_at'
+      null:    false
+      translate: true
+      options:
+        number:                 'Number'
+        title:                  'Title'
+        customer:               'Customer'
+        ticket_state:           'State'
+        ticket_priority:        'Priority'
+        group:                  'Group'
+        owner:                  'Owner'
+        created_at:             'Age'
+        last_contact:           'Last Contact'
+        last_contact_agent:     'Last Contact Agent'
+        last_contact_customer:  'Last Contact Customer'
+        first_response:         'First Response'
+        close_time:             'Close Time'
+        article_count:          'Article Count'
+      class:   'span4'
+    },
+    { 
+      name:    'order::direction'
+      display: 'Direction'
+      tag:     'select'
+      default: 'down'
+      null:    false
+      translate: true
+      options:
+        ASC:   'up'
+        DESC:  'down'
+      class:   'span4'
+    },
+    { 
+      name:    'group_by'
+      display: 'Group by'
+      tag:     'select'
+      default: ''
+      null:    true
+      nulloption: true
+      translate:  true
+      options:
+        customer:               'Customer'
+        ticket_state:           'State'
+        ticket_priority:        'Priority'
+        group:                  'Group'
+        owner:                  'Owner'
+      class:   'span4'
+    },
     { name: 'updated_at', display: 'Updated',             type: 'time', readonly: 1 },
-    { name: 'active',     display: 'Active',              tag: 'boolean',   note: 'boolean', 'default': true, 'null': false, 'class': 'span4' },
+    { name: 'active',     display: 'Active',              tag: 'boolean',  note: 'boolean', 'default': true, 'null': false, 'class': 'span4' },
   ]
   @configure_overview = [
     'name',
+    'link',
     'role',
+    'prio',
     'active',
   ]
\ No newline at end of file
diff --git a/app/assets/javascripts/app/views/agent_ticket_view.jst.eco b/app/assets/javascripts/app/views/agent_ticket_view.jst.eco
index f153f66ee..0421b24c7 100644
--- a/app/assets/javascripts/app/views/agent_ticket_view.jst.eco
+++ b/app/assets/javascripts/app/views/agent_ticket_view.jst.eco
@@ -1,7 +1,7 @@
 <div class="page-header">
   <div class="row">
     <div class="span9">
-      <h1><%- @T( @overview.meta.name ) %> <% if @edit: %><small><a href="#" data-type="settings" class="icon-edit"></a></small><% end %></h1>
+      <h1><%- @T( @overview.name ) %> <% if @edit: %><small><a href="#" data-type="settings" class="icon-edit"></a></small><% end %></h1>
     </div>
     <div class="span3">
       <div class="pagination pagination-small pagination-right">
diff --git a/app/assets/javascripts/app/views/dashboard/ticket.jst.eco b/app/assets/javascripts/app/views/dashboard/ticket.jst.eco
index 0fd35b8a2..c54fafa50 100644
--- a/app/assets/javascripts/app/views/dashboard/ticket.jst.eco
+++ b/app/assets/javascripts/app/views/dashboard/ticket.jst.eco
@@ -2,7 +2,7 @@
   <div class="span9">
     <div class="row">
       <div class="span6">
-        <h2 class="can-move"><%- @T( @overview.meta.name ) %> <small><a href="#" data-type="settings" class="icon-edit"></a></small></h2>
+        <h2 class="can-move"><%- @T( @overview.name ) %> <small><a href="#" data-type="settings" class="icon-edit"></a></small></h2>
       </div>
       <div class="span3">
         <div class="pagination pagination-small pagination-right">
diff --git a/app/assets/javascripts/app/views/dashboard/ticket_settings.jst.eco b/app/assets/javascripts/app/views/dashboard/ticket_settings.jst.eco
index 4ce643d23..fdc757095 100644
--- a/app/assets/javascripts/app/views/dashboard/ticket_settings.jst.eco
+++ b/app/assets/javascripts/app/views/dashboard/ticket_settings.jst.eco
@@ -1,7 +1,7 @@
 <form class="form-horizontal">
 <div class="modal-header">
   <a href="#" class="close">&times;</a>
-  <h2><%- @T( 'Edit' ) %>: <%- @T( @overview.meta.name ) %></h2>
+  <h2><%- @T( 'Edit' ) %>: <%- @T( @overview.name ) %></h2>
 </div>
 <div class="modal-body">
     <div id="form-setting"></div>
diff --git a/app/models/overview.rb b/app/models/overview.rb
index 78bf57c8c..ffbffb51f 100644
--- a/app/models/overview.rb
+++ b/app/models/overview.rb
@@ -1,7 +1,8 @@
 class Overview < ApplicationModel
   store     :condition
   store     :order
-  store     :meta
   store     :view
   validates :name, :presence => true
+  validates :prio, :presence => true
+  validates :link, :presence => true
 end
\ No newline at end of file
diff --git a/app/models/ticket.rb b/app/models/ticket.rb
index 0dad10afb..e9104926d 100644
--- a/app/models/ticket.rb
+++ b/app/models/ticket.rb
@@ -265,7 +265,7 @@ class Ticket < ApplicationModel
     overviews.each { |overview|
 
       # remember selected view
-      if data[:view] && data[:view] == overview.meta[:url]
+      if data[:view] && data[:view] == overview.link
         overview_selected     = overview
         overview_selected_raw = Marshal.load( Marshal.dump(overview.attributes) )
       end
@@ -328,7 +328,11 @@ class Ticket < ApplicationModel
         count = Ticket.where( :group_id => group_ids ).where( overview.condition ).count()
 
         # get meta info
-        all = overview.meta
+        all = {
+          :name => overview.name,
+          :prio => overview.prio,
+          :link => overview.link,
+        }
 
         # push to result data
         result.push all.merge( { :count => count } )
diff --git a/db/migrate/20120101000010_create_ticket.rb b/db/migrate/20120101000010_create_ticket.rb
index 64c5fda33..ece0bec15 100644
--- a/db/migrate/20120101000010_create_ticket.rb
+++ b/db/migrate/20120101000010_create_ticket.rb
@@ -167,7 +167,8 @@ class CreateTicket < ActiveRecord::Migration
       t.references :user,                                      :null => true
       t.references :role,                                      :null => false
       t.column :name,                 :string,  :limit => 250,  :null => false
-      t.column :meta,                 :string,  :limit => 1000, :null => false
+      t.column :url,                  :string,  :limit => 250,  :null => false
+      t.column :prio,                 :integer,                 :null => false
       t.column :condition,            :string,  :limit => 2500, :null => false
       t.column :order,                :string,  :limit => 2500, :null => false
       t.column :group_by,             :string,  :limit => 250,  :null => true
diff --git a/db/migrate/20130130005817_overview_update.rb b/db/migrate/20130130005817_overview_update.rb
new file mode 100644
index 000000000..4c765b80b
--- /dev/null
+++ b/db/migrate/20130130005817_overview_update.rb
@@ -0,0 +1,16 @@
+class OverviewUpdate < ActiveRecord::Migration
+  def up
+    add_column :overviews, :link,                  :string,  :limit => 250,  :null => false
+    add_column :overviews, :prio,                 :integer,                 :null => false
+    Overview.all.each {|overview|
+      overview.link = overview.meta[:url]
+      overview.name = overview.meta[:name]
+      overview.prio = overview.meta[:prio]
+      overview.save
+    }
+    remove_column :overviews, :meta
+  end
+
+  def down
+  end
+end