diff --git a/app/assets/javascripts/app/controllers/_application_controller.js.coffee b/app/assets/javascripts/app/controllers/_application_controller.js.coffee
index 6705389e6..48258cd0a 100644
--- a/app/assets/javascripts/app/controllers/_application_controller.js.coffee
+++ b/app/assets/javascripts/app/controllers/_application_controller.js.coffee
@@ -309,6 +309,17 @@ class App.Controller extends Spine.Controller
   ws_send: (data) ->
     App.Event.trigger( 'ws:send', JSON.stringify(data) )
 
+class App.ControllerPermanent extends App.Controller
+  constructor: ->
+    super
+    $('#content_permanent').show()
+    @el.find('#content').empty()
+
+class App.ControllerContent extends App.Controller
+  constructor: ->
+    super
+    $('#content_permanent').hide()
+
 class App.ControllerModal extends App.Controller
   className: 'modal hide fade',
   tag: 'div',
diff --git a/app/assets/javascripts/app/controllers/_application_controller_generic.js.coffee b/app/assets/javascripts/app/controllers/_application_controller_generic.js.coffee
index 669ad9d83..d1a22dd8a 100644
--- a/app/assets/javascripts/app/controllers/_application_controller_generic.js.coffee
+++ b/app/assets/javascripts/app/controllers/_application_controller_generic.js.coffee
@@ -106,7 +106,7 @@ class App.ControllerGenericEdit extends App.ControllerModal
         ui.modalHide()
     )
 
-class App.ControllerGenericIndex extends App.Controller
+class App.ControllerGenericIndex extends App.ControllerContent
   events:
     'click [data-type=edit]':    'edit'
     'click [data-type=destroy]': 'destroy'
@@ -195,7 +195,7 @@ class App.ControllerGenericIndex extends App.Controller
       genericObject: @genericObject
     )
 
-class App.ControllerLevel2 extends App.Controller
+class App.ControllerLevel2 extends App.ControllerContent
   events:
     'click [data-toggle="tabnav"]': 'toggle',
 
diff --git a/app/assets/javascripts/app/controllers/agent_ticket_create.js.coffee b/app/assets/javascripts/app/controllers/agent_ticket_create.js.coffee
index b6adab31e..996511de4 100644
--- a/app/assets/javascripts/app/controllers/agent_ticket_create.js.coffee
+++ b/app/assets/javascripts/app/controllers/agent_ticket_create.js.coffee
@@ -1,6 +1,4 @@
-$ = jQuery.sub()
-
-class Index extends App.Controller
+class Index extends App.ControllerContent
   events:
     'click .customer_new': 'userNew'
     'submit form':         'submit'
diff --git a/app/assets/javascripts/app/controllers/agent_ticket_view.js.coffee b/app/assets/javascripts/app/controllers/agent_ticket_view.js.coffee
index 109504f1e..aff38b14e 100644
--- a/app/assets/javascripts/app/controllers/agent_ticket_view.js.coffee
+++ b/app/assets/javascripts/app/controllers/agent_ticket_view.js.coffee
@@ -1,6 +1,4 @@
-$ = jQuery.sub()
-
-class Index extends App.Controller
+class Index extends App.ControllerContent
   events:
     'click [data-type=edit]':      'zoom'
     'click [data-type=settings]':  'settings'
diff --git a/app/assets/javascripts/app/controllers/agent_ticket_zoom.js.coffee b/app/assets/javascripts/app/controllers/agent_ticket_zoom.js.coffee
index 294ab2377..6bc6b8711 100644
--- a/app/assets/javascripts/app/controllers/agent_ticket_zoom.js.coffee
+++ b/app/assets/javascripts/app/controllers/agent_ticket_zoom.js.coffee
@@ -1,6 +1,4 @@
-$ = jQuery.sub()
-
-class Index extends App.Controller
+class TicketZoom extends App.Controller
   events:
     'click .submit':                          'update'
     'click [data-type=reply]':                'reply'
@@ -34,7 +32,11 @@ class Index extends App.Controller
       @load(cache)
     update = =>
       @fetch( @ticket_id, false)
-    @interval( update, 30000, 'zoom_check', 'page' )
+    @interval( update, 30000, @key, 'ticket_zoom' )
+
+  release: =>
+    @clearInterval( @key, 'ticket_zoom' )
+    @el.remove()
 
   fetch: (ticket_id, force) ->
 
@@ -143,7 +145,7 @@ class Index extends App.Controller
     )
 
     new App.ControllerForm(
-      el:        @el.find('#form-ticket-update')
+      el:        @el.find('[data-id="form-ticket-update"]')
       form_id:   @form_id
       model:
         configure_attributes: @configure_attributes_ticket
@@ -153,7 +155,7 @@ class Index extends App.Controller
     )
 
     new App.ControllerForm(
-      el:        @el.find('#form-article-update')
+      el:        @el.find('[data-id="form-article-update"]')
       form_id:   @form_id
       model:
         configure_attributes: @configure_attributes_article
@@ -184,7 +186,7 @@ class Index extends App.Controller
     # start customer info controller
     if !@isRole('Customer')
       new App.UserInfo(
-        el:      @el.find('#customer_info')
+        el:      @el.find('[data-id="customer_info"]')
         user_id: @ticket.customer_id
         ticket:  @ticket
       )
@@ -192,7 +194,7 @@ class Index extends App.Controller
     # start action controller
     if !@isRole('Customer')
       new TicketActionRow(
-        el:      @el.find('#action_info')
+        el:      @el.find('[data-id="action_info"]')
         ticket:  @ticket
         zoom:    @
       )
@@ -200,7 +202,7 @@ class Index extends App.Controller
     # start tag controller
     if !@isRole('Customer')
       new App.TagWidget(
-        el:           @el.find('#tag_info')
+        el:           @el.find('[data-id="tag_info"]')
         object_type:  'Ticket'
         object:        @ticket
       )
@@ -208,7 +210,7 @@ class Index extends App.Controller
     # start link info controller
     if !@isRole('Customer')
       new App.LinkInfo(
-        el:           @el.find('#link_info')
+        el:           @el.find('[data-id="link_info"]')
         object_type:  'Ticket'
         object:        @ticket
       )
@@ -216,7 +218,7 @@ class Index extends App.Controller
     # show text module UI
     if !@isRole('Customer')
       new App.TextModuleUI(
-        el:   @el.find('#text_module')
+        el:   @el.find('[data-id="text_module"]')
         data:
           ticket: @ticket
       )
@@ -580,6 +582,12 @@ class TicketActionRow extends App.Controller
     e.preventDefault()
     new App.TicketCustomer( ticket_id: @ticket.id, zoom: @zoom )
 
-App.Config.set( 'ticket/zoom/:ticket_id', Index, 'Routes' )
-App.Config.set( 'ticket/zoom/:ticket_id/nav/:nav', Index, 'Routes' )
-App.Config.set( 'ticket/zoom/:ticket_id/:article_id', Index, 'Routes' )
\ No newline at end of file
+class TicketZoomRouter extends App.ControllerPermanent
+  constructor: (params) ->
+    super
+    @log 'zoom router', params
+    App.TaskManager.add( 'Ticket', @ticket_id, { callback: TicketZoom } )
+
+App.Config.set( 'ticket/zoom/:ticket_id', TicketZoomRouter, 'Routes' )
+App.Config.set( 'ticket/zoom/:ticket_id/nav/:nav', TicketZoomRouter, 'Routes' )
+App.Config.set( 'ticket/zoom/:ticket_id/:article_id', TicketZoomRouter, 'Routes' )
\ No newline at end of file
diff --git a/app/assets/javascripts/app/controllers/channel.js.coffee b/app/assets/javascripts/app/controllers/channel.js.coffee
index 31b541e7d..fbd779725 100644
--- a/app/assets/javascripts/app/controllers/channel.js.coffee
+++ b/app/assets/javascripts/app/controllers/channel.js.coffee
@@ -1,5 +1,3 @@
-$ = jQuery.sub()
-
 class Index extends App.ControllerLevel2
 #  toggleable: true
   toggleable: false
diff --git a/app/assets/javascripts/app/controllers/chat_widget.js.coffee b/app/assets/javascripts/app/controllers/chat_widget.js.coffee
index f9d9b6d98..a55596606 100644
--- a/app/assets/javascripts/app/controllers/chat_widget.js.coffee
+++ b/app/assets/javascripts/app/controllers/chat_widget.js.coffee
@@ -1,5 +1,3 @@
-$ = jQuery.sub()
-
 class App.ChatWidget extends App.Controller
   events:
     'submit   #chat_form':          'submitMessage'
diff --git a/app/assets/javascripts/app/controllers/content_permanent_widget.js.coffee b/app/assets/javascripts/app/controllers/content_permanent_widget.js.coffee
new file mode 100644
index 000000000..d7c30f0fe
--- /dev/null
+++ b/app/assets/javascripts/app/controllers/content_permanent_widget.js.coffee
@@ -0,0 +1,7 @@
+class App.ContentPermanentWidget extends App.ControllerPermanent
+  className: 'container aaa'
+
+  constructor: ->
+    super
+
+App.Config.set( 'content_permanent', App.ContentPermanentWidget, 'Widgets' )
diff --git a/app/assets/javascripts/app/controllers/customer_ticket_create.js.coffee b/app/assets/javascripts/app/controllers/customer_ticket_create.js.coffee
index c4fb49d87..ad2e0afb4 100644
--- a/app/assets/javascripts/app/controllers/customer_ticket_create.js.coffee
+++ b/app/assets/javascripts/app/controllers/customer_ticket_create.js.coffee
@@ -1,6 +1,4 @@
-$ = jQuery.sub()
-
-class Index extends App.Controller
+class Index extends App.ControllerContent
   events:
     'submit form':         'submit',
     'click .submit':       'submit',
@@ -112,7 +110,6 @@ class Index extends App.Controller
 
     # generate form    
     configure_attributes = [
-#      { name: 'customer_id',        display: 'Customer', tag: 'autocompletion', type: 'text', limit: 100, null: false, relation: 'User', class: 'span7', autocapitalize: false, help: 'Select the customer of the Ticket or create one.', link: '<a href="" class="customer_new">&raquo;</a>', callback: @userInfo },
       { name: 'group_id',           display: 'Group',    tag: 'select',   multiple: false, null: false, filter: groupFilter, nulloption: true, relation: 'Group', default: defaults['group_id'], class: 'span7',  },
 #      { name: 'owner_id',           display: 'Owner',    tag: 'select',   multiple: false, null: true,  filter: @edit_form, nulloption: true, relation: 'User',  default: defaults['owner_id'], class: 'span7',  },
       { name: 'subject',            display: 'Subject',  tag: 'input',    type: 'text', limit: 100, null: false, default: defaults['subject'], class: 'span7', },
@@ -120,7 +117,7 @@ class Index extends App.Controller
 #      { name: 'ticket_state_id',    display: 'State',    tag: 'select',   multiple: false, null: false, filter: @edit_form, relation: 'TicketState',    default: defaults['ticket_state_id'],    translate: true, class: 'medium' },
 #      { name: 'ticket_priority_id', display: 'Priority', tag: 'select',   multiple: false, null: false, filter: @edit_form, relation: 'TicketPriority', default: defaults['ticket_priority_id'], translate: true, class: 'medium' },
     ]
-    @html App.view('agent_ticket_create')( head: 'New Ticket' )
+    @html App.view('customer_ticket_create')( head: 'New Ticket' )
 
     new App.ControllerForm(
       el:      @el.find('#form_create')
@@ -146,7 +143,6 @@ class Index extends App.Controller
 
     # get params
     params = @formParam(e.target)
-    @log 'CustomerTicketCreate', 'notice', 'params', params
 
     # set customer id
     params.customer_id = @Session.get('id')
@@ -183,7 +179,6 @@ class Index extends App.Controller
       ticket_article_sender_id: sender.id
       form_id:                  @form_id
     }
-#          console.log('params', params)
 
     object.load(params)
 
diff --git a/app/assets/javascripts/app/controllers/dashboard.js.coffee b/app/assets/javascripts/app/controllers/dashboard.js.coffee
index 532d9f4f4..abd74d4b3 100644
--- a/app/assets/javascripts/app/controllers/dashboard.js.coffee
+++ b/app/assets/javascripts/app/controllers/dashboard.js.coffee
@@ -1,4 +1,4 @@
-class Index extends App.Controller
+class Index extends App.ControllerContent
 
   constructor: ->
     super
diff --git a/app/assets/javascripts/app/controllers/groups.js.coffee b/app/assets/javascripts/app/controllers/groups.js.coffee
index a827e2caa..ab7a44436 100644
--- a/app/assets/javascripts/app/controllers/groups.js.coffee
+++ b/app/assets/javascripts/app/controllers/groups.js.coffee
@@ -1,6 +1,4 @@
-$ = jQuery.sub()
-
-class Index extends App.Controller
+class Index extends App.ControllerContent
   constructor: ->
     super
 
diff --git a/app/assets/javascripts/app/controllers/link_info_widget.js.coffee b/app/assets/javascripts/app/controllers/link_info_widget.js.coffee
index 42aec038e..c6edce44e 100644
--- a/app/assets/javascripts/app/controllers/link_info_widget.js.coffee
+++ b/app/assets/javascripts/app/controllers/link_info_widget.js.coffee
@@ -1,5 +1,3 @@
-$ = jQuery.sub()
-
 class App.LinkInfo extends App.Controller
   events:
     'click [data-type=add]': 'add',
diff --git a/app/assets/javascripts/app/controllers/login.js.coffee b/app/assets/javascripts/app/controllers/login.js.coffee
index 7f03f9b76..1cd55c6dd 100644
--- a/app/assets/javascripts/app/controllers/login.js.coffee
+++ b/app/assets/javascripts/app/controllers/login.js.coffee
@@ -1,4 +1,4 @@
-class Index extends App.Controller
+class Index extends App.ControllerContent
   events:
     'submit #login': 'login',
 
diff --git a/app/assets/javascripts/app/controllers/logout.js.coffee b/app/assets/javascripts/app/controllers/logout.js.coffee
index f5adda8e9..63baa4182 100644
--- a/app/assets/javascripts/app/controllers/logout.js.coffee
+++ b/app/assets/javascripts/app/controllers/logout.js.coffee
@@ -1,4 +1,4 @@
-class Index extends App.Controller
+class Index extends App.ControllerContent
   constructor: ->
     super
     @signout()
diff --git a/app/assets/javascripts/app/controllers/network.js.coffee b/app/assets/javascripts/app/controllers/network.js.coffee
index b41676d0e..a574f089d 100644
--- a/app/assets/javascripts/app/controllers/network.js.coffee
+++ b/app/assets/javascripts/app/controllers/network.js.coffee
@@ -6,7 +6,7 @@ $.fn.item = ->
   elementID or= $(@).parents('[data-id]').data('id')
   Note.find(elementID)
 
-class Index extends App.Controller
+class Index extends App.ControllerContent
   events:
     'click [data-type=network-new]':              'network_new'
     'click [data-type=network-edit]':             'network_edit'
diff --git a/app/assets/javascripts/app/controllers/organizations.js.coffee b/app/assets/javascripts/app/controllers/organizations.js.coffee
index 79496f313..976c19ed4 100644
--- a/app/assets/javascripts/app/controllers/organizations.js.coffee
+++ b/app/assets/javascripts/app/controllers/organizations.js.coffee
@@ -1,6 +1,4 @@
-$ = jQuery.sub()
-
-class Index extends App.Controller
+class Index extends App.ControllerContent
   constructor: ->
     super
     
diff --git a/app/assets/javascripts/app/controllers/overview.js.coffee b/app/assets/javascripts/app/controllers/overview.js.coffee
index 1d9993ccd..ed794fa39 100644
--- a/app/assets/javascripts/app/controllers/overview.js.coffee
+++ b/app/assets/javascripts/app/controllers/overview.js.coffee
@@ -1,6 +1,4 @@
-$ = jQuery.sub()
-
-class Index extends App.Controller
+class Index extends App.ControllerContent
   constructor: ->
     super
     
diff --git a/app/assets/javascripts/app/controllers/package.js.coffee b/app/assets/javascripts/app/controllers/package.js.coffee
index bc174fab8..50b8ceb0b 100644
--- a/app/assets/javascripts/app/controllers/package.js.coffee
+++ b/app/assets/javascripts/app/controllers/package.js.coffee
@@ -1,4 +1,4 @@
-class Index extends App.Controller
+class Index extends App.ControllerContent
   events:
     'click .action':  'action'
 
diff --git a/app/assets/javascripts/app/controllers/reset_password.js.coffee b/app/assets/javascripts/app/controllers/reset_password.js.coffee
index 03b9dd2e2..e5dc751f9 100644
--- a/app/assets/javascripts/app/controllers/reset_password.js.coffee
+++ b/app/assets/javascripts/app/controllers/reset_password.js.coffee
@@ -1,4 +1,4 @@
-class Index extends App.Controller
+class Index extends App.ControllerContent
   className: 'container'
 
   events:
@@ -66,7 +66,7 @@ class Index extends App.Controller
 
 App.Config.set( 'reset_password', Index, 'Routes' )
 
-class Verify extends App.Controller
+class Verify extends App.ControllerContent
   className: 'container'
 
   events:
diff --git a/app/assets/javascripts/app/controllers/scheduler.js.coffee b/app/assets/javascripts/app/controllers/scheduler.js.coffee
index 2c93da79b..356554ae1 100644
--- a/app/assets/javascripts/app/controllers/scheduler.js.coffee
+++ b/app/assets/javascripts/app/controllers/scheduler.js.coffee
@@ -1,6 +1,4 @@
-$ = jQuery.sub()
-
-class Index extends App.Controller
+class Index extends App.ControllerContent
   constructor: ->
     super
 
diff --git a/app/assets/javascripts/app/controllers/signup.js.coffee b/app/assets/javascripts/app/controllers/signup.js.coffee
index 56ce68d15..4098e5286 100644
--- a/app/assets/javascripts/app/controllers/signup.js.coffee
+++ b/app/assets/javascripts/app/controllers/signup.js.coffee
@@ -1,6 +1,4 @@
-$ = jQuery.sub()
-
-class Index extends App.Controller
+class Index extends App.ControllerContent
   className: 'container signup'
 
   events:
diff --git a/app/assets/javascripts/app/controllers/sla.js.coffee b/app/assets/javascripts/app/controllers/sla.js.coffee
index acefecbdf..333eabe93 100644
--- a/app/assets/javascripts/app/controllers/sla.js.coffee
+++ b/app/assets/javascripts/app/controllers/sla.js.coffee
@@ -1,4 +1,4 @@
-class Index extends App.Controller
+class Index extends App.ControllerContent
   constructor: ->
     super
     
diff --git a/app/assets/javascripts/app/controllers/task_widget.js.coffee b/app/assets/javascripts/app/controllers/task_widget.js.coffee
new file mode 100644
index 000000000..eed4a12dc
--- /dev/null
+++ b/app/assets/javascripts/app/controllers/task_widget.js.coffee
@@ -0,0 +1,42 @@
+class App.TaskWidget extends App.Controller
+  events:
+    'click    [data-type="close"]': 'remove'
+
+  constructor: ->
+    super
+    @render()
+
+    # rerender view
+    App.Event.bind 'ui:rerender', (data) =>
+      @render()
+
+    # rebuild chat widget
+    App.Event.bind 'auth', (user) =>
+      App.TaskManager.reset()
+      @el.html('')
+
+  render: ->
+
+    return if _.isEmpty( @Session.all() )
+
+    tasks = App.TaskManager.all()
+    item_list = []
+    for key, task of tasks
+      item = {}
+      item.key  = key
+      item.data = App[task.type].find( task.type_id )
+      item_list.push item
+
+    @html App.view('task_widget')(
+      item_list: item_list
+    )
+
+  remove: (e) =>
+    e.preventDefault()
+    key = $(e.target).parent().data('id')
+    App.TaskManager.remove( key )
+    @render()
+    if _.isEmpty( App.TaskManager.all() ) 
+      @navigate '#'
+
+App.Config.set( 'task', App.TaskWidget, 'Widgets' )
diff --git a/app/assets/javascripts/app/controllers/text_module.js.coffee b/app/assets/javascripts/app/controllers/text_module.js.coffee
index 52b15b64e..8ebc17bad 100644
--- a/app/assets/javascripts/app/controllers/text_module.js.coffee
+++ b/app/assets/javascripts/app/controllers/text_module.js.coffee
@@ -1,6 +1,4 @@
-$ = jQuery.sub()
-
-class Index extends App.Controller
+class Index extends App.ControllerContent
   constructor: ->
     super
     
diff --git a/app/assets/javascripts/app/controllers/trigger.js.coffee b/app/assets/javascripts/app/controllers/trigger.js.coffee
index 680d03bf5..a3266e683 100644
--- a/app/assets/javascripts/app/controllers/trigger.js.coffee
+++ b/app/assets/javascripts/app/controllers/trigger.js.coffee
@@ -1,6 +1,4 @@
-$ = jQuery.sub()
-
-class Index extends App.Controller
+class Index extends App.ControllerContent
   constructor: ->
     super
 
diff --git a/app/assets/javascripts/app/controllers/users.js.coffee b/app/assets/javascripts/app/controllers/users.js.coffee
index 481cdece6..b6754b747 100644
--- a/app/assets/javascripts/app/controllers/users.js.coffee
+++ b/app/assets/javascripts/app/controllers/users.js.coffee
@@ -1,6 +1,4 @@
-$ = jQuery.sub()
-
-class Index extends App.Controller
+class Index extends App.ControllerContent
   constructor: ->
     super
 
@@ -30,5 +28,4 @@ class Index extends App.Controller
     )
 
 App.Config.set( 'users', Index, 'Routes' )
-
 App.Config.set( 'User', { prio: 1000, parent: '#admin', name: 'Users', target: '#users', role: ['Admin'] }, 'NavBar' )
diff --git a/app/assets/javascripts/app/lib/app_post/auth.js.coffee b/app/assets/javascripts/app/lib/app_post/auth.js.coffee
index d6cf4c855..874c81992 100644
--- a/app/assets/javascripts/app/lib/app_post/auth.js.coffee
+++ b/app/assets/javascripts/app/lib/app_post/auth.js.coffee
@@ -113,12 +113,19 @@ class App.Auth
   @_logout: (data) ->
     App.Log.log 'Auth', 'notice', '_logout'
 
+    # empty session
+    App.Session.init()
+
     # update websocket auth info
     App.WebSocket.auth()
 
     # clear store
     App.Store.clear('all')
 
+    # rebuild navbar
+    App.Event.trigger( 'auth' )
+    App.Event.trigger( 'ui:rerender' )
+
   @_loginError: (xhr, statusText, error) ->
     App.Log.log 'Auth', 'notice', '_loginError:error'
 
@@ -129,4 +136,8 @@ class App.Auth
     App.WebSocket.auth()
 
     # clear store
-    App.Store.clear('all')
\ No newline at end of file
+    App.Store.clear('all')
+
+    # rebuild navbar
+    App.Event.trigger( 'auth' )
+    App.Event.trigger( 'ui:rerender' )
diff --git a/app/assets/javascripts/app/lib/app_post/i18n.js.coffee b/app/assets/javascripts/app/lib/app_post/i18n.js.coffee
index 91bdc3655..8779f32e6 100644
--- a/app/assets/javascripts/app/lib/app_post/i18n.js.coffee
+++ b/app/assets/javascripts/app/lib/app_post/i18n.js.coffee
@@ -1,5 +1,3 @@
-$ = jQuery.sub()
-
 class App.i18n
   _instance = undefined
 
diff --git a/app/assets/javascripts/app/lib/app_post/interface_handle.js.coffee b/app/assets/javascripts/app/lib/app_post/interface_handle.js.coffee
index 4e9542606..a8202256f 100644
--- a/app/assets/javascripts/app/lib/app_post/interface_handle.js.coffee
+++ b/app/assets/javascripts/app/lib/app_post/interface_handle.js.coffee
@@ -1,4 +1,3 @@
-
 class App.Run extends App.Controller
   constructor: ->
     super
diff --git a/app/assets/javascripts/app/lib/app_post/task_manager.js.coffee b/app/assets/javascripts/app/lib/app_post/task_manager.js.coffee
new file mode 100644
index 000000000..5ca664133
--- /dev/null
+++ b/app/assets/javascripts/app/lib/app_post/task_manager.js.coffee
@@ -0,0 +1,72 @@
+class App.TaskManager
+  _instance = undefined
+
+  @init: ->
+    _instance ?= new _Singleton
+
+  @all: ->
+    if _instance == undefined
+      _instance ?= new _Singleton
+    _instance.all()
+
+  @add: ( type, type_id, params ) ->
+    if _instance == undefined
+      _instance ?= new _Singleton
+    _instance.add( type, type_id, params )
+
+  @remove: ( key ) ->
+    if _instance == undefined
+      _instance ?= new _Singleton
+    _instance.remove( key )
+
+  @reset: ->
+    if _instance == undefined
+      _instance ?= new _Singleton
+    _instance.reset()
+
+class _Singleton extends Spine.Module
+  @include App.Log
+
+  constructor: ->
+    @tasks      = {}
+    @task_count = 0
+
+  all: ->
+    @tasks
+
+  add: ( type, type_id, params ) ->
+    for key, task of @tasks
+      if task.type is type && task.type_id is type_id
+        $('#content').empty()
+        $('.content_permanent').hide()
+        $('#content_permanent_' + key ).show()
+        return key
+
+    @task_count++
+
+    $('#content').empty()
+    $('#content_permanent').append('<div id="content_permanent_' + @task_count + '" class="content_permanent"></div>')
+    $('.content_permanent').hide()
+    $('#content_permanent_' + @task_count ).show()
+    a = new params.callback( el: $('#content_permanent_' + @task_count ), ticket_id: type_id )
+    task = 
+      type:    type
+      type_id: type_id
+      params:  params
+      worker:  a
+    @tasks[@task_count] = task
+    App.Event.trigger 'ui:rerender'
+
+    @task_count
+
+  remove: ( key ) =>
+    if @tasks[key]
+      console.log('rrrelease', @tasks[key], @tasks[key].worker)
+      @tasks[key].worker.release()
+    delete @tasks[key]
+    App.Event.trigger 'ui:rerender'
+
+  reset: =>
+    @tasks = {}
+    App.Event.trigger 'ui:rerender'
+
diff --git a/app/assets/javascripts/app/views/agent_ticket_zoom.jst.eco b/app/assets/javascripts/app/views/agent_ticket_zoom.jst.eco
index ae1fc9e6d..1ef1b9baa 100644
--- a/app/assets/javascripts/app/views/agent_ticket_zoom.jst.eco
+++ b/app/assets/javascripts/app/views/agent_ticket_zoom.jst.eco
@@ -83,8 +83,8 @@
       </div>
       <div class="span8 well-muted article-message">
         <form class="form-stacked pull-left">
-          <div id="form-ticket-update"></div>
-          <div id="form-article-update"></div>
+          <div data-id="form-ticket-update"></div>
+          <div data-id="form-article-update"></div>
           <button type="submit" class="btn btn-primary submit"><%- @T( 'Submit' ) %></button>
         </form>
       </div>
@@ -93,11 +93,11 @@
   </div>
 
   <div class="span3">
-    <div id="customer_info"></div>
-    <div id="action_info"></div>
-    <div id="tag_info"></div>
-    <div id="link_info"></div>
-    <div id="text_module"></div>
+    <div data-id="customer_info"></div>
+    <div data-id="action_info"></div>
+    <div data-id="tag_info"></div>
+    <div data-id="link_info"></div>
+    <div data-id="text_module"></div>
   </div>
 
 </div>
diff --git a/app/assets/javascripts/app/views/task_widget.jst.eco b/app/assets/javascripts/app/views/task_widget.jst.eco
new file mode 100644
index 000000000..41689389e
--- /dev/null
+++ b/app/assets/javascripts/app/views/task_widget.jst.eco
@@ -0,0 +1,5 @@
+<div class="well" style="position: fixed; top: 40px; width: 100%; padding: 5px;">
+  <% for item in @item_list: %>
+    <span class="label label-success" data-id="<%- item.key %>"><span class="task"><a style="color: #ffffff;" href="#ticket/zoom/<%- item.data.id %>" title="<%= item.data.title %>"><%= item.data.title %></a></span> <a href="#" data-type="close" class="icon-remove-circle" title="<%- @T('close') %>"></a></span>
+  <% end %>
+</div>
diff --git a/app/assets/stylesheets/zzz.css b/app/assets/stylesheets/zzz.css
index cc33e691a..10c54487f 100644
--- a/app/assets/stylesheets/zzz.css
+++ b/app/assets/stylesheets/zzz.css
@@ -1,5 +1,5 @@
 body {
-  padding-top:50px;
+  padding-top:74px;
   font-size: 13px;
 }
 
@@ -47,6 +47,17 @@ table th, table td {
   white-space: nowrap;
 }
 
+.task {
+  display: inline-block;
+  max-width: 120px;
+  overflow: hidden;
+  text-overflow: ellipsis;
+  white-space: nowrap;
+}
+.task > a:hover {
+  text-decoration: none;
+}
+
 .max-size-scroll {
   max-height: 240px;
   overflow-y: scroll;
@@ -87,6 +98,16 @@ h4 {
   padding: 10px 12px 10px;
 }
 
+/*
+.container,
+ */
+.navbar-static-top .container,
+.navbar-fixed-top .container,
+.navbar-fixed-bottom .container {
+  width: 96%;
+  min-width: 940px;
+}
+
 /*
  * bootstrap changes
  */