diff --git a/app/assets/javascripts/app/controllers/_dashboard/activity_stream.js.coffee b/app/assets/javascripts/app/controllers/_dashboard/activity_stream.js.coffee
index 009f97be1..044ffd0d9 100644
--- a/app/assets/javascripts/app/controllers/_dashboard/activity_stream.js.coffee
+++ b/app/assets/javascripts/app/controllers/_dashboard/activity_stream.js.coffee
@@ -32,8 +32,8 @@ class App.DashboardActivityStream extends App.Controller
   load: (data) =>
     items = data.activity_stream
 
-    # load collections
-    App.Event.trigger 'loadAssets', data.assets
+    # load assets
+    App.Collection.loadAssets( data.assets )
 
     @render(items)
 
diff --git a/app/assets/javascripts/app/controllers/_dashboard/recent_viewed.js.coffee b/app/assets/javascripts/app/controllers/_dashboard/recent_viewed.js.coffee
index 23496b794..cbea2a62d 100644
--- a/app/assets/javascripts/app/controllers/_dashboard/recent_viewed.js.coffee
+++ b/app/assets/javascripts/app/controllers/_dashboard/recent_viewed.js.coffee
@@ -16,8 +16,8 @@ class App.DashboardRecentViewed extends App.Controller
       success: (data, status, xhr) =>
         @items = data.recent_viewed
 
-        # load collections
-        App.Event.trigger 'loadAssets', data.assets
+        # load assets
+        App.Collection.loadAssets( data.assets )
 
         @render()
     )
diff --git a/app/assets/javascripts/app/controllers/_dashboard/ticket.js.coffee b/app/assets/javascripts/app/controllers/_dashboard/ticket.js.coffee
index 9a37a27a4..4d8c3c186 100644
--- a/app/assets/javascripts/app/controllers/_dashboard/ticket.js.coffee
+++ b/app/assets/javascripts/app/controllers/_dashboard/ticket.js.coffee
@@ -38,18 +38,16 @@ class App.DashboardTicket extends App.Controller
         }
         processData: true,
         success: (data) =>
-          data.ajax = true
-          @load(data)
+          @load( data, true )
       )
 
-  load: (data) =>
+  load: (data, ajax = false) =>
 
-    if data.ajax
-      data.ajax = false
+    if ajax
       App.Store.write( @key, data )
 
-      # load collections
-      App.Event.trigger 'loadAssets', data.assets
+      # load assets
+      App.Collection.loadAssets( data.assets )
 
     # get meta data
     App.Overview.refresh( data.overview, options: { clear: true } )
diff --git a/app/assets/javascripts/app/controllers/agent_ticket_create.js.coffee b/app/assets/javascripts/app/controllers/agent_ticket_create.js.coffee
index c70d85c3e..ec420a724 100644
--- a/app/assets/javascripts/app/controllers/agent_ticket_create.js.coffee
+++ b/app/assets/javascripts/app/controllers/agent_ticket_create.js.coffee
@@ -103,8 +103,8 @@ class App.TicketCreate extends App.Controller
       # get edit form attributes
       @edit_form = cache.edit_form
 
-      # load collections
-      App.Event.trigger 'loadAssets', cache.assets
+      # load assets
+      App.Collection.loadAssets( cache.assets )
 
       @render()
     else
@@ -124,8 +124,8 @@ class App.TicketCreate extends App.Controller
           # get edit form attributes
           @edit_form = data.edit_form
 
-          # load collections
-          App.Event.trigger 'loadAssets', data.assets
+          # load assets
+          App.Collection.loadAssets( data.assets )
 
           # split ticket
           if data.split && data.split.ticket_id && data.split.article_id
diff --git a/app/assets/javascripts/app/controllers/agent_ticket_merge.js.coffee b/app/assets/javascripts/app/controllers/agent_ticket_merge.js.coffee
index a2b01f6e1..b4cbafe2f 100644
--- a/app/assets/javascripts/app/controllers/agent_ticket_merge.js.coffee
+++ b/app/assets/javascripts/app/controllers/agent_ticket_merge.js.coffee
@@ -13,8 +13,8 @@ class App.TicketMerge extends App.ControllerModal
       processData: true,
       success: (data, status, xhr) =>
 
-        # load collections
-        App.Event.trigger 'loadAssets', data.assets
+        # load assets
+        App.Collection.loadAssets( data.assets )
 
         @ticket_ids_by_customer    = data.ticket_ids_by_customer
         @ticket_ids_recent_viewed  = data.ticket_ids_recent_viewed
diff --git a/app/assets/javascripts/app/controllers/customer_ticket_create.js.coffee b/app/assets/javascripts/app/controllers/customer_ticket_create.js.coffee
index a6e1069dd..7f5e043e3 100644
--- a/app/assets/javascripts/app/controllers/customer_ticket_create.js.coffee
+++ b/app/assets/javascripts/app/controllers/customer_ticket_create.js.coffee
@@ -29,8 +29,8 @@ class Index extends App.ControllerContent
       # get edit form attributes
       @edit_form = cache.edit_form
 
-      # load collections
-      App.Event.trigger 'loadAssets', cache.assets
+      # load assets
+      App.Collection.loadAssets( cache.assets )
 
       @render()
     else
@@ -47,8 +47,8 @@ class Index extends App.ControllerContent
           # get edit form attributes
           @edit_form = data.edit_form
 
-          # load collections
-          App.Event.trigger 'loadAssets', data.assets
+          # load assets
+          App.Collection.loadAssets( data.assets )
 
           @render()
       )
diff --git a/app/assets/javascripts/app/controllers/navigation.js.coffee b/app/assets/javascripts/app/controllers/navigation.js.coffee
index f29a844ab..a00088e97 100644
--- a/app/assets/javascripts/app/controllers/navigation.js.coffee
+++ b/app/assets/javascripts/app/controllers/navigation.js.coffee
@@ -104,8 +104,8 @@ class App.Navigation extends App.Controller
         processData: true,
         success: (data, status, xhr) =>
 
-          # load collections
-          App.Event.trigger 'loadAssets', data.assets
+          # load assets
+          App.Collection.loadAssets( data.assets )
 
           @result = data.result
           for area in @result
@@ -303,8 +303,8 @@ class App.Navigation extends App.Controller
 
     items = data.recent_viewed
 
-    # load collections
-    App.Event.trigger 'loadAssets', data.assets
+    # load assets
+    App.Collection.loadAssets( data.assets )
 
     # remove old views
     NavBarRight = @Config.get( 'NavBarRight' ) || {}
diff --git a/app/assets/javascripts/app/controllers/session.js.coffee b/app/assets/javascripts/app/controllers/session.js.coffee
index 30c097aa7..7f81059f5 100644
--- a/app/assets/javascripts/app/controllers/session.js.coffee
+++ b/app/assets/javascripts/app/controllers/session.js.coffee
@@ -27,8 +27,8 @@ class Index extends App.ControllerContent
 
   render: (data) ->
 
-    # load collections
-    App.Event.trigger 'loadAssets', data.assets
+    # load assets
+    App.Collection.loadAssets( data.assets )
 
     # fill users
     for session in data.sessions
diff --git a/app/assets/javascripts/app/controllers/ticket_history.js.coffee b/app/assets/javascripts/app/controllers/ticket_history.js.coffee
index 216cfeffd..fe3110239 100644
--- a/app/assets/javascripts/app/controllers/ticket_history.js.coffee
+++ b/app/assets/javascripts/app/controllers/ticket_history.js.coffee
@@ -12,8 +12,8 @@ class App.TicketHistory extends App.GenericHistory
       url:   @apiPath + '/ticket_history/' + @ticket_id,
       success: (data, status, xhr) =>
 
-        # load collections
-        App.Event.trigger 'loadAssets', data.assets
+        # load assets
+        App.Collection.loadAssets( data.assets )
 
         # render page
         @render(data.history)
diff --git a/app/assets/javascripts/app/controllers/ticket_overview.js.coffee b/app/assets/javascripts/app/controllers/ticket_overview.js.coffee
index 26f9f36e1..93a85ed2d 100644
--- a/app/assets/javascripts/app/controllers/ticket_overview.js.coffee
+++ b/app/assets/javascripts/app/controllers/ticket_overview.js.coffee
@@ -91,8 +91,8 @@ class Table extends App.ControllerContent
       data.ajax = false
       App.Store.write( @key, data )
 
-      # load collections
-      App.Event.trigger 'loadAssets', data.assets
+      # load assets
+      App.Collection.loadAssets( data.assets )
 
     # get meta data
     @overview = data.overview
diff --git a/app/assets/javascripts/app/controllers/ticket_zoom.js.coffee b/app/assets/javascripts/app/controllers/ticket_zoom.js.coffee
index 99f326405..efe91206c 100644
--- a/app/assets/javascripts/app/controllers/ticket_zoom.js.coffee
+++ b/app/assets/javascripts/app/controllers/ticket_zoom.js.coffee
@@ -115,8 +115,8 @@ class App.TicketZoom extends App.Controller
     # get signature
     @signature = data.signature
 
-    # load collections
-    App.Event.trigger 'loadAssets', data.assets
+    # load assets
+    App.Collection.loadAssets( data.assets )
 
     # get data
     @ticket = App.Ticket.retrieve( @ticket_id )
diff --git a/app/assets/javascripts/app/controllers/user_history.js.coffee b/app/assets/javascripts/app/controllers/user_history.js.coffee
index 625b92580..6083dd746 100644
--- a/app/assets/javascripts/app/controllers/user_history.js.coffee
+++ b/app/assets/javascripts/app/controllers/user_history.js.coffee
@@ -12,8 +12,8 @@ class App.UserHistory extends App.GenericHistory
       url:   @apiPath + '/users/history/' + @user_id,
       success: (data, status, xhr) =>
 
-        # load collections
-        App.Event.trigger 'loadAssets', data.assets
+        # load assets
+        App.Collection.loadAssets( data.assets )
 
         # render page
         @render(data.history)
diff --git a/app/assets/javascripts/app/controllers/widget/link.js.coffee b/app/assets/javascripts/app/controllers/widget/link.js.coffee
index 4231c9da1..7cdcb9a4f 100644
--- a/app/assets/javascripts/app/controllers/widget/link.js.coffee
+++ b/app/assets/javascripts/app/controllers/widget/link.js.coffee
@@ -23,8 +23,8 @@ class App.WidgetLink extends App.ControllerDrox
       success: (data, status, xhr) =>
         @links = data.links
 
-        # load collections
-        App.Event.trigger 'loadAssets', data.assets
+        # load assets
+        App.Collection.loadAssets( data.assets )
 
         @render()
 
diff --git a/app/assets/javascripts/app/lib/app_post/collection.js.coffee b/app/assets/javascripts/app/lib/app_post/collection.js.coffee
index 1b38112e8..b715ebb5e 100644
--- a/app/assets/javascripts/app/lib/app_post/collection.js.coffee
+++ b/app/assets/javascripts/app/lib/app_post/collection.js.coffee
@@ -9,11 +9,21 @@ class App.Collection
       _instance ?= new _collectionSingleton
     _instance.load( args )
 
+  @loadAssets: ( args ) ->
+    if _instance == undefined
+      _instance ?= new _collectionSingleton
+    _instance.loadAssets( args )
+
   @reset: ( args ) ->
     if _instance == undefined
       _instance ?= new _collectionSingleton
     _instance.reset( args )
 
+  @resetCollection: ( args ) ->
+    if _instance == undefined
+      _instance ?= new _collectionSingleton
+    _instance.resetCollection( args )
+
 class _collectionSingleton extends Spine.Module
   @include App.LogInclude
 
@@ -25,9 +35,7 @@ class _collectionSingleton extends Spine.Module
         @log 'error', 'loadAssets:trigger, got no data, cant load assets'
         return
 
-      for type, collections of data
-        @log 'debug', 'loadCollection:trigger', type, collections
-        @load( localStorage: data.localStorage, type: type, data: collections )
+      @loadAssets( data )
 
     # add trigger - bind new events
     App.Event.bind 'resetCollection', (data) =>
@@ -35,10 +43,7 @@ class _collectionSingleton extends Spine.Module
         @log 'error', 'resetCollection:trigger, got no data, cant for collections'
         return
 
-      # load collections
-      for type, collection of data
-        @log 'debug', 'resetCollection:trigger', type, collection
-        @reset( localStorage: data.localStorage, type: type, data: collection )
+      @resetCollections( data )
 
     # find collections to load
     @_loadObjectsFromLocalStore()
@@ -55,6 +60,12 @@ class _collectionSingleton extends Spine.Module
         @log 'debug', 'load INIT', data
         @load( data )
 
+  resetCollections: (data) ->
+      # load assets
+      for type, collection of data
+        @log 'debug', 'resetCollection:trigger', type, collection
+        @reset( localStorage: data.localStorage, type: type, data: collection )
+
   reset: (params) ->
     if !App[ params.type ]
       @log 'error', 'reset', 'no such collection', params
@@ -72,6 +83,11 @@ class _collectionSingleton extends Spine.Module
     for object in params.data
       @localStore( params.type, object )
 
+  loadAssets: (assets) ->
+    @log 'debug', 'loadAssets', assets
+    for type, collections of assets
+      @load( localStorage: false, type: type, data: collections )
+
   load: (params) ->
     @log 'debug', 'load', params