Improved test.
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1 changed files with 24 additions and 1 deletions
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@ -397,6 +397,29 @@ class TicketSlaTest < ActiveSupport::TestCase
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assert_equal( ticket.first_response, nil, 'ticket.first_response verify - inbound' )
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assert_equal( ticket.close_time, nil, 'ticket.close_time verify - inbound' )
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# create note article
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article_note = Ticket::Article.create(
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ticket_id: ticket.id,
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from: 'some_sender@example.com',
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subject: 'some subject',
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message_id: 'some@id',
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body: 'some message',
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internal: false,
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sender: Ticket::Article::Sender.where(name: 'Agent').first,
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type: Ticket::Article::Type.where(name: 'note').first,
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updated_by_id: 1,
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created_by_id: 1,
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created_at: '2013-03-28 23:52:00 UTC',
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updated_at: '2013-03-28 23:52:00 UTC',
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)
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ticket = Ticket.find(ticket.id)
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assert_equal( ticket.article_count, 2, 'ticket.article_count verify - inbound' )
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assert_equal( ticket.last_contact.to_s, article_inbound.created_at.to_s, 'ticket.last_contact verify - inbound' )
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assert_equal( ticket.last_contact_customer.to_s, article_inbound.created_at.to_s, 'ticket.last_contact_customer verify - inbound' )
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assert_equal( ticket.last_contact_agent, nil, 'ticket.last_contact_agent verify - inbound' )
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assert_equal( ticket.first_response, nil, 'ticket.first_response verify - inbound' )
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assert_equal( ticket.close_time, nil, 'ticket.close_time verify - inbound' )
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# create outbound article
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article_outbound = Ticket::Article.create(
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ticket_id: ticket.id,
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@ -413,7 +436,7 @@ class TicketSlaTest < ActiveSupport::TestCase
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updated_at: '2013-03-28 23:55:00 UTC',
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)
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ticket = Ticket.find(ticket.id)
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assert_equal( ticket.article_count, 2, 'ticket.article_count verify - inbound' )
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assert_equal( ticket.article_count, 3, 'ticket.article_count verify - inbound' )
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assert_equal( ticket.last_contact.to_s, article_outbound.created_at.to_s, 'ticket.last_contact verify - inbound' )
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assert_equal( ticket.last_contact_customer.to_s, article_inbound.created_at.to_s, 'ticket.last_contact_customer verify - inbound' )
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assert_equal( ticket.last_contact_agent.to_s, article_outbound.created_at.to_s, 'ticket.last_contact_agent verify - inbound' )
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