diff --git a/app/assets/stylesheets/svg-dimensions.css b/app/assets/stylesheets/svg-dimensions.css
index e48924c05..d6aadee84 100644
--- a/app/assets/stylesheets/svg-dimensions.css
+++ b/app/assets/stylesheets/svg-dimensions.css
@@ -5,6 +5,7 @@
 .icon-checkbox-checked { width: 10px; height: 10px; }
 .icon-checkbox { width: 10px; height: 10px; }
 .icon-checkmark { width: 16px; height: 14px; }
+.icon-clipboard { width: 16px; height: 16px; }
 .icon-clock { width: 16px; height: 16px; }
 .icon-cloud { width: 16px; height: 16px; }
 .icon-cog { width: 20px; height: 20px; }
@@ -51,7 +52,7 @@
 .icon-radio-checked { width: 11px; height: 11px; }
 .icon-radio { width: 11px; height: 11px; }
 .icon-received-calls { width: 17px; height: 17px; }
-.icon-reload { width: 20px; height: 20px; }
+.icon-reload { width: 16px; height: 16px; }
 .icon-reopening { width: 68px; height: 47px; }
 .icon-reply-all { width: 16px; height: 16px; }
 .icon-reply { width: 16px; height: 16px; }
diff --git a/contrib/icon-sprite.sketch b/contrib/icon-sprite.sketch
index c84df2c0c..ea557738e 100644
Binary files a/contrib/icon-sprite.sketch and b/contrib/icon-sprite.sketch differ
diff --git a/extras/icon_authors/list.json b/extras/icon_authors/list.json
index d8a53a839..854ea6b3e 100755
--- a/extras/icon_authors/list.json
+++ b/extras/icon_authors/list.json
@@ -6,6 +6,7 @@
     "checkbox-checked.svg": "Zammad",
     "checkbox.svg": "Zammad",
     "checkmark.svg": "Zammad",
+    "clipboard.svg": "Felix Niklas",
     "clock.svg": "",
     "cloud.svg": "Felix Niklas",
     "cog.svg": "",
diff --git a/public/assets/images/icons.svg b/public/assets/images/icons.svg
index acde9226a..6f86c9eda 100644
--- a/public/assets/images/icons.svg
+++ b/public/assets/images/icons.svg
@@ -1 +1 @@
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diff --git a/public/assets/images/icons/clipboard.svg b/public/assets/images/icons/clipboard.svg
new file mode 100644
index 000000000..d9ad9758b
--- /dev/null
+++ b/public/assets/images/icons/clipboard.svg
@@ -0,0 +1,12 @@
+<?xml version="1.0" encoding="UTF-8" standalone="no"?>
+<svg width="16px" height="16px" viewBox="0 0 16 16" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:sketch="http://www.bohemiancoding.com/sketch/ns">
+    <!-- Generator: Sketch 3.3.2 (12043) - http://www.bohemiancoding.com/sketch -->
+    <title>clipboard</title>
+    <desc>Created with Sketch.</desc>
+    <defs></defs>
+    <g id="Page-1" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd" sketch:type="MSPage">
+        <g id="clipboard" sketch:type="MSArtboardGroup" fill="#50E3C2">
+            <path d="M5,3.00000001 L5,1.501231 C5,1.219729 5.2226871,1 5.4973856,1 L13.5026144,1 C13.7745373,1 14,1.2244085 14,1.501231 L14,11.498769 C14,11.780271 13.7773129,12 13.5026144,12 L12,12 L12,10 L12.4623449,10 C12.7592836,10 13,9.7780675 13,9.5 C13,9.2238575 12.7590441,9 12.4623449,9 L12,9 L12,8 L12.4623449,8 C12.7592836,8 13,7.7780675 13,7.5 C13,7.2238575 12.7590441,7 12.4623449,7 L12,7 L12,6 L12.4623449,6 C12.7592836,6 13,5.7780675 13,5.5 C13,5.2238575 12.7590441,5 12.4623449,5 L12,5 L12,3.50123101 C12,3.22440851 11.7745373,3.00000001 11.5026144,3.00000001 L10.4459054,3.00000001 C10.4458729,3 10.4458407,3 10.4458086,3 L6.55419144,3 C6.55415915,3 6.55412686,3 6.55409457,3.00000001 L5,3.00000001 Z M2,4.501231 L2,14.498769 C2,14.7755915 2.2254627,15 2.4973856,15 L10.5026144,15 C10.7773129,15 11,14.780271 11,14.498769 L11,4.501231 C11,4.2244085 10.7745373,4 10.5026144,4 L2.4973856,4 C2.2226871,4 2,4.219729 2,4.501231 Z M3.55419144,6 C3.24812,6 3,6.2219325 3,6.5 C3,6.7761425 3.24795078,7 3.55419144,7 L7.44580856,7 C7.75188,7 8,6.7780675 8,6.5 C8,6.2238575 7.75204922,6 7.44580856,6 L3.55419144,6 Z M3.53765507,8 C3.2407164,8 3,8.2219325 3,8.5 C3,8.7761425 3.24095582,9 3.53765507,9 L9.46234487,9 C9.7592836,9 10,8.7780675 10,8.5 C10,8.2238575 9.75904413,8 9.46234487,8 L3.53765507,8 Z M3.53765507,10 C3.2407164,10 3,10.2219325 3,10.5 C3,10.7761425 3.24095582,11 3.53765507,11 L9.46234487,11 C9.7592836,11 10,10.7780675 10,10.5 C10,10.2238575 9.75904413,10 9.46234487,10 L3.53765507,10 Z M3.53765507,12 C3.2407164,12 3,12.2219325 3,12.5 C3,12.7761425 3.24095582,13 3.53765507,13 L9.46234487,13 C9.7592836,13 10,12.7780675 10,12.5 C10,12.2238575 9.75904413,12 9.46234487,12 L3.53765507,12 Z" id="templates" sketch:type="MSShapeGroup"></path>
+        </g>
+    </g>
+</svg>
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diff --git a/public/assets/images/icons/reload.svg b/public/assets/images/icons/reload.svg
index 5109b5eea..bf690c2e3 100644
--- a/public/assets/images/icons/reload.svg
+++ b/public/assets/images/icons/reload.svg
@@ -1,12 +1,12 @@
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+<svg width="16px" height="16px" viewBox="0 0 16 16" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:sketch="http://www.bohemiancoding.com/sketch/ns">
     <!-- Generator: Sketch 3.3.2 (12043) - http://www.bohemiancoding.com/sketch -->
     <title>reload</title>
     <desc>Created with Sketch.</desc>
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