diff --git a/app/assets/javascripts/app/controllers/ticket_overview.js.coffee b/app/assets/javascripts/app/controllers/ticket_overview.js.coffee
index 40a1b1a3c..09a9f5ad6 100644
--- a/app/assets/javascripts/app/controllers/ticket_overview.js.coffee
+++ b/app/assets/javascripts/app/controllers/ticket_overview.js.coffee
@@ -200,9 +200,9 @@ class Table extends App.ControllerContent
         value
       callbackCheckbox = (id, checked, e) =>
         if @el.find('table').find('input[name="bulk"]:checked').length == 0
-          @el.find('.bulk-action').addClass('hide')
+          @el.find('.bulkAction').addClass('hide')
         else
-          @el.find('.bulk-action').removeClass('hide')
+          @el.find('.bulkAction').removeClass('hide')
       callbackIconHeader = (header) ->
         attribute =
           name:       'icon'
@@ -259,9 +259,9 @@ class Table extends App.ControllerContent
     @frontendTimeUpdate()
 
     # start bulk action observ
-    @el.find('.bulk-action').append( @bulk_form() )
+    @el.find('.bulkAction').append( @bulk_form() )
     if @el.find('.table-overview').find('input[name="bulk"]:checked').length isnt 0
-        @el.find('.bulk-action').removeClass('hide')
+        @el.find('.bulkAction').removeClass('hide')
 
     # show/hide bulk action
     @el.find('.table-overview').delegate('input[name="bulk"], input[name="bulk_all"]', 'click', (e) =>
@@ -269,13 +269,13 @@ class Table extends App.ControllerContent
       if @el.find('.table-overview').find('input[name="bulk"]:checked').length == 0
 
         # hide
-        @el.find('.bulk-action').addClass('hide')
+        @el.find('.bulkAction').addClass('hide')
 
         @resetBulkForm()
       else
 
         # show
-        @el.find('.bulk-action').removeClass('hide')
+        @el.find('.bulkAction').removeClass('hide')
     )
 
     # deselect bulk_all if one item is uncheck observ
@@ -325,9 +325,7 @@ class Table extends App.ControllerContent
       { name: 'state_id',     display: 'State',    tag: 'select',   multiple: false, null: true, relation: 'TicketState', filter: @bulk, translate: true, nulloption: true, default: '', class: '', item_class: '' },
       { name: 'priority_id',  display: 'Priority', tag: 'select',   multiple: false, null: true, relation: 'TicketPriority', filter: @bulk, translate: true, nulloption: true, default: '', class: '', item_class: '' },
       { name: 'group_id',     display: 'Group',    tag: 'select',   multiple: false, null: true, relation: 'Group', filter: @bulk, nulloption: true, class: '', item_class: ''  },
-      { name: 'owner_id',     display: 'Owner',    tag: 'select',   multiple: false, null: true, relation: 'User', filter: @bulk, nulloption: true, class: '', item_class: '' },
-      { name: 'type_id',      display: 'Type',     tag: 'select',   multiple: false, null: true, relation: 'TicketArticleType', filter: articleTypeFilter, default: '9', translate: true, class: 'medium' },
-      { name: 'internal',     display: 'Visibility', tag: 'select', null: true, options: { true: 'internal', false: 'public' }, class: 'medium', item_class: '', default: false }
+      { name: 'owner_id',     display: 'Owner',    tag: 'select',   multiple: false, null: true, relation: 'User', filter: @bulk, nulloption: true, class: '', item_class: '' }
     ]
 
     # render init page
@@ -341,16 +339,32 @@ class Table extends App.ControllerContent
       form_data:   @bulk
       noFieldset: true
     )
+
     new App.ControllerForm(
-      el: html.find('#form-ticket-bulk-text')
+      el: html.find('#form-ticket-bulk-comment')
       model:
-        configure_attributes: [{ name: 'body', display: 'Comment', tag: 'textarea', rows: 1, null: true, upload: false, item_class: 'flex' }]
+        configure_attributes: [{ name: 'body',         display: 'Comment', tag: 'textarea', rows: 4, null: true, upload: false, item_class: 'flex' }]
         className:            'create'
         labelClass:           'input-group-addon'
       form_data:   @bulk
       noFieldset: true
     )
-    #html.delegate('.bulk-action-form', 'submit', (e) =>
+
+    @confirm_attributes = [
+      { name: 'type_id',      display: 'Type',     tag: 'select',   multiple: false, null: true, relation: 'TicketArticleType', filter: articleTypeFilter, default: '9', translate: true, class: 'medium' }
+      { name: 'internal',     display: 'Visibility', tag: 'select', null: true, options: { true: 'internal', false: 'public' }, class: 'medium', item_class: '', default: false }
+    ]
+
+    new App.ControllerForm(
+      el: html.find('#form-ticket-bulk-typeVisibility')
+      model:
+        configure_attributes: @confirm_attributes
+        className:            'create'
+        labelClass:           'input-group-addon'
+      form_data:   @bulk
+      noFieldset: true
+    )    
+
     html.bind('submit', (e) =>
       e.preventDefault()
       @bulk_submit(e)
diff --git a/app/assets/javascripts/app/views/agent_ticket_view/bulk.jst.eco b/app/assets/javascripts/app/views/agent_ticket_view/bulk.jst.eco
index f42417e4b..144040faa 100644
--- a/app/assets/javascripts/app/views/agent_ticket_view/bulk.jst.eco
+++ b/app/assets/javascripts/app/views/agent_ticket_view/bulk.jst.eco
@@ -1,71 +1,16 @@
-<form class="update-box bulk-action-form" role="form">
-  <div class="horizontal center js-action-step">
+<form class="update-box bulkAction-form" role="form">
+  <div class="horizontal center bulkAction-firstStep js-action-step">
     <div id="form-ticket-bulk" class="form-inline form-inline--enclosed flex horizontal"></div>
     <div class="btn btn--primary js-confirm"><%- @T('Confirm') %></div>
   </div>
-  <div class="horizontal center hide js-confirm-step">
-    <div id="form-ticket-bulk-text" class="form-inline flex horizontal"></div>
-    <div class="bulkAction-labelOffset">
-      <a class="subtle-link standalone js-cancel"><%- @T( 'Cancel' ) %></a>
-      <input type="submit" class="btn btn--primary submit" value="<%- @T('Update') %>">
+  <div class="vertical hide bulkAction-secondStep js-confirm-step">
+    <div id="form-ticket-bulk-comment" class="form-inline horizontal"></div>
+    <div class="horizontal">
+      <div id="form-ticket-bulk-typeVisibility" class="form-inline"></div>
+      <div class="bulkAction-controls align-right">
+        <a class="subtle-link standalone js-cancel"><%- @T( 'Go Back' ) %></a>
+        <input type="submit" class="btn btn--primary submit" value="<%- @T('Update') %>">
+      </div>
     </div>
   </div>
-</form>
-<!--
-<form class="form-inline update-box bulk-action-form">
-  <div id="form-ticket-bulk2" class="horizontal">
-    <div class="form-group">
-      <label for="create_state_id" class="input-group-addon">Status</label>
-      <select id="create_state_id" class="form-control" name="state_id">
-        <option value="" selected="">-</option>
-        <option value="4">geschlossen</option>
-        <option value="5">zusammengefügt</optin>
-        <option value="1">neu</option>
-        <option value="2">offen</option>
-        <option value="3">warten</option>
-        <option value="6">zurück gezogen</option>
-      </select>
-    </div>
-    <div class="form-group">
-      <label for="create_priority_id" class="input-group-addon">Priorität</label>
-      <select id="create_priority_id" class="form-control" name="priority_id">
-        <option value="" selected="">-</option>
-        <option value="1">1 niedrig</option>
-        <option value="2">2 normal</option>
-        <option value="3">3 hoch</option>
-      </select>
-
-
-        there can't be any other elements in .input-group
-
-        <span class="help-inline"></span>
-        <span class="help-block"></span> 
-
-
-    </div>
-    <div class="form-group">
-      <label for="create_group_id" class="input-group-addon">Gruppe</label>
-      <select id="create_group_id" class="form-control" name="group_id">
-        <option value="">-</option>
-        <option value="4">FillGroup:450863</option>
-        <option value="3">FillGroup::918672</option>
-        <option value="2">Twitter</option>
-        <option value="1">Users</option>
-      </select>
-    </div>
-    <div class="form-group">
-      <label for="create_owner_id" class="input-group-addon">Besitzer</label>
-      <select id="create_owner_id" class="form-control" name="owner_id">
-        <option value="">-</option>
-        <option value="5">customer 838 customer 1838</option>
-        <option value="3">Felix Niklas</option>
-        <option value="2">Nicole Braun</option>
-        <option value="4">Robert Zammad</option>
-      </select>
-    </div>
-    <div class="form-group">
-      <input type="submit" class="btn primary submit" value="update">
-    </div>
-  </div>
-</form>
--->
\ No newline at end of file
+</form>
\ No newline at end of file
diff --git a/app/assets/javascripts/app/views/agent_ticket_view/content.jst.eco b/app/assets/javascripts/app/views/agent_ticket_view/content.jst.eco
index e5dbc1991..dfa6eea8e 100644
--- a/app/assets/javascripts/app/views/agent_ticket_view/content.jst.eco
+++ b/app/assets/javascripts/app/views/agent_ticket_view/content.jst.eco
@@ -18,5 +18,5 @@
     <div class="table-overview"></div>
   </div>
 
-  <div class="bulk-action hide"></div>
+  <div class="bulkAction hide"></div>
 </div>
\ No newline at end of file
diff --git a/app/assets/javascripts/app/views/ticket_zoom.jst.eco b/app/assets/javascripts/app/views/ticket_zoom.jst.eco
index c09dbb990..e4cfe8eb4 100644
--- a/app/assets/javascripts/app/views/ticket_zoom.jst.eco
+++ b/app/assets/javascripts/app/views/ticket_zoom.jst.eco
@@ -31,7 +31,7 @@
     <div class="tabsSidebar vertical"></div>
   </div>
 
-  <form class="bottom-form form-inline horizontal" role="form">
+  <form class="ticket-attributes bottom-form form-inline horizontal" role="form">
     <div class="form-group">
       <label for="update_ticket_1_state_id123" class="input-group-addon u-clickable">State</label>
       <select id="update_ticket_1_state_id123" class="form-control level-1" name="state_id">
diff --git a/app/assets/stylesheets/zzz.css.erb b/app/assets/stylesheets/zzz.css.erb
index 0f527060c..9f26ebeee 100644
--- a/app/assets/stylesheets/zzz.css.erb
+++ b/app/assets/stylesheets/zzz.css.erb
@@ -1294,7 +1294,7 @@ footer {
   padding: 10px 20px;
 }
 
-.bulk-action {
+.bulkAction {
   background: white;
   z-index: 1;
   box-shadow: 
@@ -1303,12 +1303,12 @@ footer {
     0 -3px rgba(0,0,0,.01);
 }
 
-  .bulk-action .btn {
+  .bulkAction .btn {
     margin: 0 10px;
   }
 
-  .bulkAction-labelOffset {
-    margin-top: 14px;
+  .bulkAction-controls {
+    margin-top: 10px;
   }
 
 .show_toogle {
@@ -2219,7 +2219,7 @@ footer {
     height: 60px;
   }
 
-    .form-inline .form-group:last-child {
+    .ticket-attributes.form-inline .form-group:last-child {
       flex-grow: 0;
     }
 
@@ -2270,12 +2270,13 @@ footer {
   }
 
   .form-inline .input-group-addon {
+    width: auto;
     padding: 0;
     margin: 10px 18px 0;
     font-size: 13px;
     letter-spacing: 0.05em;
     color: #ccc;
-    display: block;
+    display: inline-block;
     position: relative;
   }
 
@@ -2296,22 +2297,29 @@ footer {
             appearance: none;
   }
 
-  .form-inline .textarea.form-group {
-    padding: 0 18px;
+  .bulkAction-secondStep .form-group {
+    min-width: 100px;
+  }
+
+  .bulkAction-secondStep .form-inline .textarea.form-group {
+    padding: 0 10px;
     height: auto;
     flex-grow: 1;
   }
 
-    .form-inline .textarea.form-group  .input-group-addon {
-      margin-left: 0;
-      margin-right: 0;
+    .bulkAction-secondStep .form-inline .textarea.form-group  .input-group-addon {
+      margin-left: 8px;
+      margin-right: 8px;
       margin-bottom: 5px;
     }
 
-    .form-inline textarea.form-control {
+    .bulkAction-secondStep .form-inline textarea.form-control {
       display: block;
+      padding-left: 8px;
+      padding-right: 8px;
       width: 100%;
       resize: vertical;
+      border-color: #f0f0f0;
     }
 
 .ticketZoom {