diff --git a/app/assets/stylesheets/zammad.scss b/app/assets/stylesheets/zammad.scss
index 880c04aa0..c94330b18 100644
--- a/app/assets/stylesheets/zammad.scss
+++ b/app/assets/stylesheets/zammad.scss
@@ -7255,7 +7255,7 @@ output {
 }
 
 .chat-message--customer.chat-message--new {
-  font-weight: 500;
+  font-weight: bold;
 }
 
 .chat-message--agent {