Also detect gmail vacation emails based on "vacation" in subject. Fixes issue#193.
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@ -27,6 +27,11 @@ module Channel::Filter::OutOfOfficeCheck
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mail[ 'x-zammad-out-of-office'.to_sym ] = true
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end
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# gmail check out of office characteristics
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if mail[ 'auto-submitted'.to_sym ] =~ /auto-replied/i && mail[ 'subject'.to_sym ] =~ /vacation/i
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mail[ 'x-zammad-out-of-office'.to_sym ] = true
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end
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return
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end
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@ -240,4 +240,60 @@ Some Text"
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end
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test 'process with out of office check - gmail' do
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ticket = Ticket.create(
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title: 'ooo check - gmail',
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group: Group.lookup(name: 'Users'),
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customer_id: 2,
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state: Ticket::State.lookup(name: 'closed'),
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priority: Ticket::Priority.lookup(name: '2 normal'),
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updated_by_id: 1,
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created_by_id: 1,
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)
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article = Ticket::Article.create(
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ticket_id: ticket.id,
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from: 'some_sender@example.com',
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to: 'some_recipient@example.com',
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subject: 'ooo check',
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message_id: '<20150830145601.30.608881@edenhofer.zammad.com>',
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body: 'some message bounce check',
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internal: false,
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sender: Ticket::Article::Sender.lookup(name: 'Agent'),
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type: Ticket::Article::Type.lookup(name: 'email'),
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updated_by_id: 1,
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created_by_id: 1,
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)
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sleep 1
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# gmail out of office example #1
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email_raw_string = "From: me@example.com
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To: customer@example.com
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Subject: vacation: #{ticket.subject_build('some new subject 1')}
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Precedence: bulk
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X-Autoreply: yes
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Auto-Submitted: auto-replied
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Some Text"
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ticket_p, article_p, user_p, mail = Channel::EmailParser.new.process({}, email_raw_string)
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assert_equal(true, mail['x-zammad-out-of-office'.to_sym])
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ticket = Ticket.find(ticket.id)
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assert_equal(ticket.id, ticket_p.id)
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assert_equal('closed', ticket.state.name)
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# normal follow up
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email_raw_string = "From: me@example.com
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To: customer@example.com
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Subject: #{ticket.subject_build('some new subject - none')}
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Some Text 2"
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ticket_p, article_p, user_p, mail = Channel::EmailParser.new.process({}, email_raw_string)
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assert_equal(false, mail['x-zammad-out-of-office'.to_sym])
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ticket = Ticket.find(ticket.id)
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assert_equal(ticket.id, ticket_p.id)
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assert_equal('open', ticket_p.state.name)
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end
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end
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