diff --git a/test/browser/agent_ticket_actions_level4_test.rb b/test/browser/agent_ticket_actions_level4_test.rb
new file mode 100644
index 000000000..5f0e87731
--- /dev/null
+++ b/test/browser/agent_ticket_actions_level4_test.rb
@@ -0,0 +1,114 @@
+# encoding: utf-8
+require 'browser_test_helper'
+
+class AgentTicketActionLevel4Test < TestCase
+  def test_agent_ticket_create_with_reload
+    tests = [
+      {
+        :name     => 'agent ticket create with reload',
+        :action   => [
+          {
+            :execute => 'close_all_tasks',
+          },
+          {
+            :execute => 'click',
+            :css     => 'a[href="#new"]',
+          },
+          {
+            :execute => 'click',
+            :css     => 'a[href="#ticket_create/call_inbound"]',
+          },
+          {
+            :execute => 'wait',
+            :value   => 5,
+          },
+          {
+            :execute => 'check',
+            :css     => '.active .ticket_create',
+            :result  => true,
+          },
+          {
+            :execute => 'wait',
+            :value   => 1,
+          },
+          {
+            :execute => 'set',
+            :css     => '.active .ticket_create input[name="customer_id_autocompletion"]',
+            :value   => 'ma',
+          },
+          {
+            :execute => 'wait',
+            :value   => 4,
+          },
+          {
+            :execute => 'sendkey',
+            :css     => '.active .ticket_create input[name="customer_id_autocompletion"]',
+            :value   => :arrow_down,
+          },
+          {
+            :execute => 'sendkey',
+            :css     => '.active .ticket_create input[name="customer_id_autocompletion"]',
+            :value   => :tab,
+          },
+          {
+            :execute => 'select',
+            :css     => '.active .ticket_create select[name="group_id"]',
+            :value   => 'Users',
+          },
+          {
+            :execute => 'set',
+            :css     => '.active .ticket_create input[name="subject"]',
+            :value   => 'some subject 4 -  123äöü',
+          },
+          {
+            :execute => 'set',
+            :css     => '.active .ticket_create textarea[name="body"]',
+            :value   => 'some body 4 -  123äöü',
+          },
+          {
+            :execute => 'wait',
+            :value   => 5,
+          },
+
+          # reload instances, verify again
+          {
+            :execute      => 'reload',
+          },
+          {
+            :execute => 'wait',
+            :value   => 5,
+          },
+
+          {
+            :execute => 'click',
+            :css     => '.active .form-actions button[type="submit"]',
+          },
+          {
+            :execute => 'wait',
+            :value   => 5,
+          },
+          {
+            :execute => 'check',
+            :element => :url,
+            :result  => '#ticket/zoom/',
+          },
+
+          # check ticket
+          {
+            :execute      => 'match',
+            :css          => '.active div.article',
+            :value        => 'some body 4 -  123äöü',
+            :match_result => true,
+          },
+
+          # close task/cleanup
+          {
+            :execute => 'click',
+            :css     => '#task [data-type="close"]',
+          },
+        ],
+      },
+    ]
+    browser_signle_test_with_login(tests, { :username => 'agent1@example.com' })
+  end
+end