Improved performance of tab highlighting.
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parent
798b4d279f
commit
a71776ba1b
4 changed files with 78 additions and 53 deletions
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@ -14,7 +14,7 @@ class App.TicketZoom extends App.Controller
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# check authentication
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if !@authenticate()
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App.TaskManager.remove( @task_key )
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App.TaskManager.remove(@task_key)
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return
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@navupdate '#'
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@ -32,14 +32,14 @@ class App.TicketZoom extends App.Controller
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@overview_id = false
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@key = 'ticket::' + @ticket_id
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cache = App.Store.get( @key )
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cache = App.Store.get(@key)
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if cache
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@load(cache)
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update = =>
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@fetch( @ticket_id, false )
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@fetch(@ticket_id, false)
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# check if ticket has beed updated every 30 min
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@interval( update, 1800000, 'pull_check' )
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@interval(update, 1800000, 'pull_check')
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# fetch new data if triggered
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@bind(
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@ -47,14 +47,14 @@ class App.TicketZoom extends App.Controller
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(data) =>
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# check if current ticket has changed
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if data.id.toString() is @ticket_id.toString()
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return if data.id.toString() isnt @ticket_id.toString()
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# check if we already have the request queued
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#@log 'notice', 'TRY', @ticket_id, new Date(data.updated_at), new Date(@ticketUpdatedAtLastCall)
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update = =>
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@fetch( @ticket_id, false )
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if !@ticketUpdatedAtLastCall || ( new Date(data.updated_at).toString() isnt new Date(@ticketUpdatedAtLastCall).toString() )
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@delay( update, 1200, 'ticket-zoom-' + @ticket_id )
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# check if we already have the request queued
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#@log 'notice', 'TRY', @ticket_id, new Date(data.updated_at), new Date(@ticketUpdatedAtLastCall)
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update = =>
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@fetch( @ticket_id, false )
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if !@ticketUpdatedAtLastCall || ( new Date(data.updated_at).toString() isnt new Date(@ticketUpdatedAtLastCall).toString() )
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@delay( update, 1200, 'ticket-zoom-' + @ticket_id )
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)
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# rerender view, e. g. on langauge change
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@ -85,7 +85,7 @@ class App.TicketZoom extends App.Controller
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# set icon and title based on ticket
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if @ticket
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@ticket = App.Ticket.fullLocal( @ticket.id )
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@ticket = App.Ticket.fullLocal(@ticket.id)
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meta.head = @ticket.title
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meta.title = '#' + @ticket.number + ' - ' + @ticket.title
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meta.class = "task-state-#{ @ticket.getState() }"
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@ -102,7 +102,7 @@ class App.TicketZoom extends App.Controller
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@navupdate '#'
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# set all notifications to seen
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App.OnlineNotification.seen( 'Ticket', @ticket_id )
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App.OnlineNotification.seen('Ticket', @ticket_id)
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# if controller is executed twice, go to latest article
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if @activeState
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@ -116,7 +116,7 @@ class App.TicketZoom extends App.Controller
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if !@shown
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# trigger shown to article
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App.Event.trigger('ui::ticket::shown', { ticket_id: @ticket_id } )
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App.Event.trigger('ui::ticket::shown', { ticket_id: @ticket_id })
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# observe content header position
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@positionPageHeaderStart()
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@ -134,8 +134,8 @@ class App.TicketZoom extends App.Controller
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return false if !@ticket
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formCurrent = @formParam( @el.find('.edit') )
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ticket = App.Ticket.find(@ticket_id).attributes()
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modelDiff = App.Utils.formDiff( formCurrent, ticket )
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return false if !modelDiff || _.isEmpty( modelDiff )
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modelDiff = App.Utils.formDiff(formCurrent, ticket)
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return false if !modelDiff || _.isEmpty(modelDiff)
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return true
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release: =>
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@ -143,14 +143,13 @@ class App.TicketZoom extends App.Controller
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@positionPageHeaderStop()
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fetch: (ticket_id, force) ->
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return if !@Session.get()
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# get data
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@ajax(
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id: 'ticket_zoom_' + ticket_id
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id: "ticket_zoom_#{ticket_id}"
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type: 'GET'
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url: @apiPath + '/ticket_full/' + ticket_id
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url: "#{@apiPath}/ticket_full/#{ticket_id}"
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processData: true
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success: (data, status, xhr) =>
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@ -163,21 +162,22 @@ class App.TicketZoom extends App.Controller
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# notify if ticket changed not by my self
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if newTicketRaw.updated_by_id isnt @Session.get('id')
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App.TaskManager.notify( @task_key )
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App.TaskManager.notify(@task_key)
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# remember current data
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@ticketUpdatedAtLastCall = newTicketRaw.updated_at
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@load(data, force)
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App.Store.write( @key, data )
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App.Store.write(@key, data)
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if !@doNotLog
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@doNotLog = 1
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@recentView( 'Ticket', ticket_id )
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@recentView('Ticket', ticket_id)
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# scroll to end of page
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if force
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@scrollToBottom()
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@positionPageHeaderUpdate()
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error: (xhr) =>
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statusText = xhr.statusText
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@ -235,10 +235,10 @@ class App.TicketZoom extends App.Controller
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@form_meta = data.form_meta
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# load assets
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App.Collection.loadAssets( data.assets )
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App.Collection.loadAssets(data.assets)
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# get data
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@ticket = App.Ticket.fullLocal( @ticket_id )
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@ticket = App.Ticket.fullLocal(@ticket_id)
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@ticket.article = undefined
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# render page
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@ -334,9 +334,9 @@ class App.TicketZoom extends App.Controller
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# rerender whole sidebar if customer or organization has changed
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if @ticketLastAttributes.customer_id isnt @ticket.customer_id || @ticketLastAttributes.organization_id isnt @ticket.organization_id
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new App.WidgetAvatar(
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el: @$('.ticketZoom-header .js-avatar')
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user_id: @ticket.customer_id
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size: 50
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el: @$('.ticketZoom-header .js-avatar')
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user_id: @ticket.customer_id
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size: 50
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)
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new App.TicketZoomSidebar(
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el: @el.find('.tabsSidebar')
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@ -374,7 +374,7 @@ class App.TicketZoom extends App.Controller
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@positionPageHeaderStart()
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# trigger shown if init shown render
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App.Event.trigger('ui::ticket::shown', { ticket_id: @ticket_id } )
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App.Event.trigger('ui::ticket::shown', { ticket_id: @ticket_id })
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scrollToBottom: =>
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@main.scrollTop( @main.prop('scrollHeight') )
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@ -593,9 +593,9 @@ class App.TicketZoom extends App.Controller
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# reset form after save
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@reset()
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App.TaskManager.mute( @task_key )
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App.TaskManager.mute(@task_key)
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@fetch( ticket.id, true )
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@fetch(ticket.id, true)
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)
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bookmark: (e) ->
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@ -609,7 +609,7 @@ class App.TicketZoom extends App.Controller
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@taskReset()
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# reset edit ticket / reset new article
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App.Event.trigger('ui::ticket::taskReset', { ticket_id: @ticket.id } )
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App.Event.trigger('ui::ticket::taskReset', { ticket_id: @ticket.id })
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# hide reset button
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@$('.js-reset').addClass('hide')
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@ -630,18 +630,18 @@ class App.TicketZoom extends App.Controller
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taskUpdate: (area, data) =>
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@localTaskData[area] = data
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App.TaskManager.update( @task_key, { 'state': @localTaskData })
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App.TaskManager.update(@task_key, { 'state': @localTaskData })
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taskUpdateAll: (data) =>
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@localTaskData = data
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App.TaskManager.update( @task_key, { 'state': @localTaskData })
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App.TaskManager.update(@task_key, { 'state': @localTaskData })
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# reset task state
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taskReset: =>
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@localTaskData =
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ticket: {}
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article: {}
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App.TaskManager.update( @task_key, { 'state': @localTaskData })
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App.TaskManager.update(@task_key, { 'state': @localTaskData })
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class TicketZoomRouter extends App.ControllerPermanent
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constructor: (params) ->
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@ -162,7 +162,7 @@ class App.TicketZoomArticleNew extends App.Controller
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@$('[data-name="body"]').ce({
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mode: 'richtext'
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multiline: true
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maxlength: 5000
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maxlength: 40000
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})
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html5Upload.initialize(
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@ -48,12 +48,8 @@ class ArticleViewItem extends App.Controller
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# set highlighter
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@setHighlighter()
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if !@shown
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# set see more
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@setSeeMore()
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@shown = true
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# set see more
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@setSeeMore()
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)
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# subscribe to changes
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@ -64,7 +60,11 @@ class ArticleViewItem extends App.Controller
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setHighlighter: =>
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return if !@el.is(':visible')
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@highligher.loadHighlights(@ticket_article_id)
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# use delay do no ui blocking
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#@highligher.loadHighlights(@ticket_article_id)
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d = =>
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@highligher.loadHighlights(@ticket_article_id)
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@delay(d, 800)
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hasChanged: (article) =>
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@ -127,6 +127,7 @@ class ArticleViewItem extends App.Controller
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)
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# set see more
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@shown = false
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@setSeeMore()
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# set highlighter
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@ -134,6 +135,10 @@ class ArticleViewItem extends App.Controller
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# set see more options
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setSeeMore: =>
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return if !@el.is(':visible')
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return if @shown
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@shown = true
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maxHeight = 560
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bubbleContent = @textBubbleContent
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bubbleOvervlowContainer = @textBubbleOverflowContainer
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@ -183,10 +188,10 @@ class ArticleViewItem extends App.Controller
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# allow double click select
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# by adding a delay to the toggle
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if @lastClick and +new Date - @lastClick < 150
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if @lastClick and +new Date - @lastClick < 100
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clearTimeout(@toggleMetaTimeout)
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else
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@toggleMetaTimeout = setTimeout(@toggle_meta, 150, e)
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@toggleMetaTimeout = setTimeout(@toggle_meta, 100, e)
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@lastClick = +new Date
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toggle_meta: (e) =>
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@ -38,6 +38,8 @@ class App.TicketZoomHighlighter extends App.Controller
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return if !@isRole('Agent')
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@currentHighlights = {}
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rangy.init()
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@highlighter = rangy.createHighlighter(document, 'TextRange')
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@ -86,6 +88,8 @@ class App.TicketZoomHighlighter extends App.Controller
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articles = @el.closest('.content').find('.textBubble-content')
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articles.off('mouseup', @onMouseUp)
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articles.on('mouseup', @onMouseUp) #future: touchend
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articles.off('mousedown', @onMouseDown)
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articles.on('mousedown', @onMouseDown) #future: touchend
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# for testing purposes the highlights get stored in localStorage
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loadHighlights: (ticket_article_id) ->
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@ -95,7 +99,9 @@ class App.TicketZoomHighlighter extends App.Controller
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return if !article.preferences.highlight
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return if _.isEmpty(article.preferences.highlight)
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return if article.preferences.highlight is 'type:TextRange'
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@highlighter.deserialize(article.preferences['highlight'])
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return if @currentHighlights[ticket_article_id] is article.preferences.highlight
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@currentHighlights[ticket_article_id] = article.preferences.highlight
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@highlighter.deserialize(article.preferences.highlight)
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# the serialization creates one string for the entiery ticket
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# containing the offsets and the highlight classes
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@ -136,6 +142,8 @@ class App.TicketZoomHighlighter extends App.Controller
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articles.attr('data-highlightcolor', @colors[@activeColorIndex].name)
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toggleHighlight: (e) =>
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@mouseDownInside = false
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@mouseUpInside = false
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if @isActive
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$(e.currentTarget).removeClass('active')
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@ -168,19 +176,31 @@ class App.TicketZoomHighlighter extends App.Controller
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# check if selection exists - highlight it or remove highlight
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@toggleHighlightAtSelection(@content, @article_id)
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onMouseUp: (e) =>
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@updateSelectedArticle(e)
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onMouseDown: (e) =>
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if @updateSelectedArticle(e)
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@mouseDownInside = true
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else
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@mouseDownInside = false
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console.log('onMouseUp', @isActive, @content, @article_id)
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if @isActive
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@toggleHighlightAtSelection(@content, @article_id) # @articles.selector
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onMouseUp: (e) =>
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if @updateSelectedArticle(e)
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@mouseUpInside = true
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else
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@mouseUpInside = false
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return if !@mouseDownInside
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return if !@mouseUpInside
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return if !@isActive
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@toggleHighlightAtSelection(@content, @article_id)
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updateSelectedArticle: (e) =>
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@content = $(e.currentTarget).closest('.textBubble-content')
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@article_id = @content.data('id')
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if !@article_id
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@content = $(e.currentTarget)
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@article_id = @content.data('id')
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return true if @article_id
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@content = $(e.currentTarget)
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@article_id = @content.data('id')
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return true if @article_id
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false
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#
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# toggle Highlight
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