From a976b9fb43c1099430fbe740543c3842ef568290 Mon Sep 17 00:00:00 2001
From: Thorsten Eckel <te@zammad.com>
Date: Tue, 18 Feb 2020 20:51:31 +0100
Subject: [PATCH] Maintenance: Updated rubocop(-* gems) to latest version
 (0.80.0).

---
 .rubocop.yml                                  | 19 ++--
 .rubocop_todo.rspec.yml                       |  1 +
 Gemfile.lock                                  | 22 +++--
 app/controllers/channels_sms_controller.rb    |  2 +-
 app/controllers/monitoring_controller.rb      |  2 +-
 .../application_model/has_attachments.rb      |  2 +-
 app/models/calendar.rb                        |  4 +-
 app/models/channel.rb                         |  6 +-
 app/models/channel/email_build.rb             |  2 +-
 app/models/channel/email_parser.rb            |  4 +-
 app/models/object_manager/attribute.rb        |  2 +-
 app/models/store/provider/file.rb             |  2 +-
 app/models/ticket/number/date.rb              |  2 +-
 app/models/translation.rb                     | 18 ++--
 config/environments/development.rb            |  2 +-
 config/initializers/core_ext.rb               |  2 +-
 config/initializers/omniauth.rb               |  2 +-
 lib/core_ext/string.rb                        |  8 +-
 lib/html_sanitizer.rb                         |  2 +-
 lib/models.rb                                 |  2 +-
 lib/notification_factory.rb                   |  4 +-
 lib/sessions.rb                               |  4 +-
 lib/sessions/event.rb                         |  2 +-
 lib/tasks/search_index_es.rake                |  2 +-
 lib/tasks/zammad/ci/app/start.rake            |  2 +-
 lib/tasks/zammad/ci/service/puma/start.rake   |  2 +-
 lib/tasks/zammad/ci/service/puma/stop.rake    |  4 +-
 .../zammad/ci/service/scheduler/start.rake    |  2 +-
 .../zammad/ci/service/scheduler/stop.rake     |  2 +-
 .../zammad/ci/service/websocket/start.rake    |  2 +-
 .../zammad/ci/service/websocket/stop.rake     |  2 +-
 lib/tasks/zammad/ci/test/fail.rake            |  2 +-
 lib/tasks/zammad/ci/test/prepare.rake         |  2 +-
 lib/tasks/zammad/ci/test/start.rake           |  2 +-
 lib/tasks/zammad/ci/test/stop.rake            |  2 +-
 lib/tasks/zammad/flush/cache.rake             |  4 +-
 lib/tasks/zammad/flush/log/rails.rake         |  2 +-
 lib/tasks/zammad/flush/log/scheduler.rake     |  2 +-
 lib/tasks/zammad/flush/log/websocket.rake     |  2 +-
 lib/tasks/zammad/setup/db_config.rake         |  2 +-
 lib/twitter/streaming/connection_custom.rb    |  2 +-
 lib/user_agent.rb                             |  8 +-
 .../initializer/db_preflight_check/mysql2.rb  |  2 +-
 spec/lib/auth/base_spec.rb                    |  2 +-
 spec/lib/auth/developer_spec.rb               |  2 +-
 spec/lib/auth/internal_spec.rb                |  2 +-
 spec/lib/auth/ldap_spec.rb                    |  2 +-
 spec/lib/auth_spec.rb                         |  6 +-
 spec/lib/external_sync_spec.rb                |  4 +-
 spec/lib/import/base_factory_examples.rb      |  3 +
 spec/lib/import/import_stats_examples.rb      |  1 +
 spec/lib/import/otrs/article_customer_spec.rb |  4 +-
 spec/lib/import/otrs/customer_user_spec.rb    |  2 +-
 spec/lib/import/otrs/requester_spec.rb        |  6 +-
 spec/lib/ldap/group_spec.rb                   |  8 +-
 spec/lib/ldap/guid_spec.rb                    | 10 +-
 spec/lib/ldap/user_spec.rb                    | 10 +-
 spec/lib/ldap_spec.rb                         |  6 +-
 spec/lib/notification_factory/mailer_spec.rb  |  4 +-
 spec/lib/notification_factory_spec.rb         |  4 +-
 spec/lib/signature_detection_spec.rb          | 22 ++---
 spec/lib/user_info_spec.rb                    |  2 +-
 spec/models/calendar_spec.rb                  | 10 +-
 spec/models/channel/email_parser_spec.rb      | 91 +++----------------
 .../channel/filter/match/email_regex_spec.rb  |  4 +-
 spec/models/concerns/has_groups_examples.rb   | 32 +++----
 .../has_groups_permissions_examples.rb        | 18 ++--
 spec/models/concerns/has_roles_examples.rb    | 10 +-
 .../has_search_index_backend_examples.rb      |  2 +-
 spec/models/ticket/subject_spec.rb            |  9 ++
 spec/models/ticket_spec.rb                    |  4 +-
 spec/models/translation_spec.rb               |  2 +-
 spec/models/trigger_spec.rb                   |  8 +-
 spec/rails_helper.rb                          |  2 +-
 spec/requests/integration/monitoring_spec.rb  |  4 +-
 spec/requests/integration/telegram_spec.rb    |  1 +
 .../integration/twitter_webhook_spec.rb       |  4 +-
 spec/requests/search_spec.rb                  |  2 +-
 .../ticket/article_attachments_spec.rb        |  6 +-
 spec/support/capybara/browser_test_helper.rb  |  2 +-
 spec/support/db_migration.rb                  |  2 +-
 spec/system/setup/auto_wizard_spec.rb         |  2 +-
 test/browser/agent_ticket_attachment_test.rb  | 10 +-
 test/browser/agent_ticket_zoom_hide_test.rb   |  2 +-
 test/browser_test_helper.rb                   | 14 +--
 test/integration/elasticsearch_test.rb        | 10 +-
 .../integration/email_postmaster_to_sender.rb |  8 +-
 test/integration_test_helper.rb               |  4 +-
 test/test_helper.rb                           |  4 +-
 test/test_support_helper.rb                   |  2 +-
 test/unit/store_test.rb                       | 38 ++++----
 .../ticket_trigger_recursive_disabled_test.rb | 20 ++--
 test/unit/ticket_trigger_test.rb              | 24 ++---
 93 files changed, 287 insertions(+), 330 deletions(-)

diff --git a/.rubocop.yml b/.rubocop.yml
index 7e3b4291b..449462386 100644
--- a/.rubocop.yml
+++ b/.rubocop.yml
@@ -32,7 +32,7 @@ Rails:
 Style/FrozenStringLiteralComment:
   Enabled: false
 
-Metrics/LineLength:
+Layout/LineLength:
   Description: 'Limit lines to 80 characters.'
   StyleGuide: 'https://github.com/bbatsov/ruby-style-guide#80-character-limits'
   Enabled: false
@@ -106,7 +106,7 @@ Style/MethodDefParentheses:
   StyleGuide: 'https://github.com/bbatsov/ruby-style-guide#method-parens'
   Enabled: false
 
-Layout/AlignHash:
+Layout/HashAlignment:
   Description: >-
                  Align the elements of a hash literal if they span more than
                  one line.
@@ -155,6 +155,15 @@ Style/PerlBackrefs:
   StyleGuide: 'https://github.com/bbatsov/ruby-style-guide#no-perl-regexp-last-matchers'
   Enabled: false
 
+Style/HashEachMethods:
+  Enabled: true
+
+Style/HashTransformKeys:
+  Enabled: true
+
+Style/HashTransformValues:
+  Enabled: true
+
 Style/SelfAssignment:
   Description: >-
                  Checks for places where self-assignment shorthand should have
@@ -162,10 +171,6 @@ Style/SelfAssignment:
   StyleGuide: 'https://github.com/bbatsov/ruby-style-guide#self-assignment'
   Enabled: false
 
-Style/BracesAroundHashParameters:
-  Description: 'Enforce braces style around hash parameters.'
-  Enabled: false
-
 Rails/ApplicationRecord:
   Exclude:
     - 'app/models/application_model.rb'
@@ -210,7 +215,7 @@ Naming/VariableNumber:
   Description: 'Use the configured style when numbering variables.'
   Enabled: false
 
-Naming/UncommunicativeMethodParamName:
+Naming/MethodParameterName:
   Description: >-
                 Checks for method parameter names that contain capital letters,
                 end in numbers, or do not meet a minimal length.
diff --git a/.rubocop_todo.rspec.yml b/.rubocop_todo.rspec.yml
index fe218b788..5ebe0d2d0 100644
--- a/.rubocop_todo.rspec.yml
+++ b/.rubocop_todo.rspec.yml
@@ -170,6 +170,7 @@ RSpec/ScatteredSetup:
 # Offense count: 8
 RSpec/SubjectStub:
   Exclude:
+    - 'spec/lib/import/exchange/folder_spec.rb'
     - 'spec/models/concerns/has_groups_examples.rb'
     - 'spec/models/concerns/has_roles_examples.rb'
     - 'spec/models/job_spec.rb'
diff --git a/Gemfile.lock b/Gemfile.lock
index b98f13cf9..661086748 100644
--- a/Gemfile.lock
+++ b/Gemfile.lock
@@ -255,7 +255,7 @@ GEM
     ice_cube (0.16.3)
     inflection (1.0.0)
     interception (0.5)
-    jaro_winkler (1.5.3)
+    jaro_winkler (1.5.4)
     json (2.2.0)
     jwt (2.2.1)
     kgio (2.11.2)
@@ -354,8 +354,8 @@ GEM
     omniauth-weibo-oauth2 (0.5.2)
       omniauth (~> 1.5)
       omniauth-oauth2 (>= 1.4.0)
-    parallel (1.17.0)
-    parser (2.6.4.0)
+    parallel (1.19.1)
+    parser (2.7.0.2)
       ast (~> 2.4.0)
     pg (0.21.0)
     pluginator (1.5.0)
@@ -426,6 +426,7 @@ GEM
       mime-types (>= 1.16, < 4.0)
       netrc (~> 0.8)
     retriable (2.1.0)
+    rexml (3.2.4)
     rspec-core (3.8.0)
       rspec-support (~> 3.8.0)
     rspec-expectations (3.8.2)
@@ -444,20 +445,21 @@ GEM
       rspec-support (~> 3.8.0)
     rspec-support (3.8.0)
     rszr (0.5.2)
-    rubocop (0.74.0)
+    rubocop (0.80.0)
       jaro_winkler (~> 1.5.1)
       parallel (~> 1.10)
-      parser (>= 2.6)
+      parser (>= 2.7.0.1)
       rainbow (>= 2.2.2, < 4.0)
+      rexml
       ruby-progressbar (~> 1.7)
       unicode-display_width (>= 1.4.0, < 1.7)
-    rubocop-performance (1.4.1)
+    rubocop-performance (1.5.2)
       rubocop (>= 0.71.0)
-    rubocop-rails (2.3.2)
+    rubocop-rails (2.4.2)
       rack (>= 1.1)
       rubocop (>= 0.72.0)
-    rubocop-rspec (1.35.0)
-      rubocop (>= 0.60.0)
+    rubocop-rspec (1.38.1)
+      rubocop (>= 0.68.1)
     ruby-progressbar (1.10.1)
     ruby-saml (1.10.2)
       nokogiri (>= 1.5.10)
@@ -526,7 +528,7 @@ GEM
     unf (0.1.4)
       unf_ext
     unf_ext (0.0.7.5)
-    unicode-display_width (1.6.0)
+    unicode-display_width (1.6.1)
     unicorn (5.5.0)
       kgio (~> 2.6)
       raindrops (~> 0.7)
diff --git a/app/controllers/channels_sms_controller.rb b/app/controllers/channels_sms_controller.rb
index e6d99d05a..e9cd354e3 100644
--- a/app/controllers/channels_sms_controller.rb
+++ b/app/controllers/channels_sms_controller.rb
@@ -66,7 +66,7 @@ class ChannelsSmsController < ApplicationChannelController
 
   def channels_config
     list = []
-    Dir.glob(Rails.root.join('app', 'models', 'channel', 'driver', 'sms', '*.rb')).each do |path|
+    Dir.glob(Rails.root.join('app/models/channel/driver/sms/*.rb')).each do |path|
       filename = File.basename(path)
       require_dependency "channel/driver/sms/#{filename.sub('.rb', '')}"
       list.push Channel.driver_class("sms/#{filename}").definition
diff --git a/app/controllers/monitoring_controller.rb b/app/controllers/monitoring_controller.rb
index 8b1981f20..3a855beea 100644
--- a/app/controllers/monitoring_controller.rb
+++ b/app/controllers/monitoring_controller.rb
@@ -64,7 +64,7 @@ curl http://localhost/api/v1/monitoring/health_check?token=XXX
     end
 
     # unprocessable mail check
-    directory = Rails.root.join('tmp', 'unprocessable_mail').to_s
+    directory = Rails.root.join('tmp/unprocessable_mail').to_s
     if File.exist?(directory)
       count = 0
       Dir.glob("#{directory}/*.eml") do |_entry|
diff --git a/app/models/application_model/has_attachments.rb b/app/models/application_model/has_attachments.rb
index defd84783..d9770bb0f 100644
--- a/app/models/application_model/has_attachments.rb
+++ b/app/models/application_model/has_attachments.rb
@@ -54,7 +54,7 @@ store attachments for this object
     self.attachments_buffer = attachments
 
     # update if object already exists
-    return if !(id&.nonzero?)
+    return if !id&.nonzero?
 
     attachments_buffer_check
   end
diff --git a/app/models/calendar.rb b/app/models/calendar.rb
index a347977ef..da82df7b7 100644
--- a/app/models/calendar.rb
+++ b/app/models/calendar.rb
@@ -86,7 +86,7 @@ returns
 =end
 
   def self.ical_feeds
-    data = YAML.load_file(Rails.root.join('config', 'holiday_calendars.yml'))
+    data = YAML.load_file(Rails.root.join('config/holiday_calendars.yml'))
     url  = data['url']
 
     data['countries'].map do |country, domain|
@@ -256,7 +256,7 @@ returns
 
   # get day and comment by event
   def self.day_and_comment_by_event(event, start_time)
-    day = "#{start_time.year}-#{format('%02d', start_time.month)}-#{format('%02d', start_time.day)}"
+    day = "#{start_time.year}-#{format('%<month>02d', month: start_time.month)}-#{format('%<day>02d', day: start_time.day)}"
     comment = event.summary || event.description
     comment = comment.to_utf8(fallback: :read_as_sanitized_binary)
 
diff --git a/app/models/channel.rb b/app/models/channel.rb
index e184405b4..59965caa0 100644
--- a/app/models/channel.rb
+++ b/app/models/channel.rb
@@ -58,7 +58,7 @@ fetch one account
       self.last_log_in = result[:notice]
       preferences[:last_fetch] = Time.zone.now
       save!
-      return true
+      true
     rescue => e
       error = "Can't use Channel::Driver::#{adapter.to_classname}: #{e.inspect}"
       logger.error error
@@ -67,7 +67,7 @@ fetch one account
       self.last_log_in = error
       preferences[:last_fetch] = Time.zone.now
       save!
-      return false
+      false
     end
   end
 
@@ -98,7 +98,7 @@ stream instance of account
 
       # set scheduler job to active
 
-      return driver_instance
+      driver_instance
     rescue => e
       error = "Can't use Channel::Driver::#{adapter.to_classname}: #{e.inspect}"
       logger.error error
diff --git a/app/models/channel/email_build.rb b/app/models/channel/email_build.rb
index ee2083b0f..b1dc1cf13 100644
--- a/app/models/channel/email_build.rb
+++ b/app/models/channel/email_build.rb
@@ -153,7 +153,7 @@ Check if string is a complete html document. If not, add head and css styles.
 
     return html if html.match?(/<html>/i)
 
-    html_email_body = File.read(Rails.root.join('app', 'views', 'mailer', 'application_wrapper.html.erb').to_s)
+    html_email_body = File.read(Rails.root.join('app/views/mailer/application_wrapper.html.erb').to_s)
 
     html_email_body.gsub!('###html_email_css_font###', Setting.get('html_email_css_font'))
 
diff --git a/app/models/channel/email_parser.rb b/app/models/channel/email_parser.rb
index 205ceb28d..6d7cfa86a 100644
--- a/app/models/channel/email_parser.rb
+++ b/app/models/channel/email_parser.rb
@@ -473,7 +473,7 @@ process unprocessable_mails (tmp/unprocessable_mail/*.eml) again
 =end
 
   def self.process_unprocessable_mails(params = {})
-    path = Rails.root.join('tmp', 'unprocessable_mail')
+    path = Rails.root.join('tmp/unprocessable_mail')
     files = []
     Dir.glob("#{path}/*.eml") do |entry|
       ticket, _article, _user, _mail = Channel::EmailParser.new.process(params, IO.binread(entry))
@@ -847,7 +847,7 @@ process unprocessable_mails (tmp/unprocessable_mail/*.eml) again
     mail = OpenStruct.new
     mail.from_display_name = parsed_incoming_mail[:from_display_name]
     mail.subject = parsed_incoming_mail[:subject]
-    mail.msg_size = format('%.2f', raw_incoming_mail.size.to_f / 1024 / 1024)
+    mail.msg_size = format('%<MB>.2f', MB: raw_incoming_mail.size.to_f / 1024 / 1024)
 
     reply = NotificationFactory::Mailer.template(
       template:   'email_oversized',
diff --git a/app/models/object_manager/attribute.rb b/app/models/object_manager/attribute.rb
index 40fa9c00a..1fe6ce62d 100644
--- a/app/models/object_manager/attribute.rb
+++ b/app/models/object_manager/attribute.rb
@@ -25,7 +25,7 @@ class ObjectManager::Attribute < ApplicationModel
   belongs_to :object_lookup, optional: true
 
   validates :name, presence: true
-  validates :data_type, inclusion: { in: DATA_TYPES, msg: '%{value} is not a valid data type' }
+  validates :data_type, inclusion: { in: DATA_TYPES, msg: '%{value} is not a valid data type' } # rubocop:disable Style/FormatStringToken
   validate :data_option_must_have_appropriate_values
   validate :data_type_must_not_change, on: :update
 
diff --git a/app/models/store/provider/file.rb b/app/models/store/provider/file.rb
index 9077e3ddb..296be841d 100644
--- a/app/models/store/provider/file.rb
+++ b/app/models/store/provider/file.rb
@@ -79,7 +79,7 @@ class Store::Provider::File
   def self.get_location(sha)
 
     # generate directory
-    base = Rails.root.join('storage', 'fs').to_s
+    base = Rails.root.join('storage/fs').to_s
     parts = []
     length1 = 4
     length2 = 5
diff --git a/app/models/ticket/number/date.rb b/app/models/ticket/number/date.rb
index 871b5d264..5f1f3338b 100644
--- a/app/models/ticket/number/date.rb
+++ b/app/models/ticket/number/date.rb
@@ -18,7 +18,7 @@ module Ticket::Number::Date
       counter.update(content: "#{counter_increment};#{date}")
     end
 
-    number  = date.delete('-') + Setting.get('system_id').to_s + format('%04d', counter.content.split(';').first)
+    number  = date.delete('-') + Setting.get('system_id').to_s + format('%<counter>04d', counter: counter.content.split(';').first)
     number += checksum(number) if config[:checksum]
 
     number
diff --git a/app/models/translation.rb b/app/models/translation.rb
index 4dd8d2432..26560b79e 100644
--- a/app/models/translation.rb
+++ b/app/models/translation.rb
@@ -246,15 +246,15 @@ or
     record = Translation.where(locale: locale, source: 'timestamp', format: 'time').pluck(:target).first
     return timestamp.to_s if !record
 
-    record.sub!('dd', format('%02d', timestamp.day))
+    record.sub!('dd', format('%<day>02d', day: timestamp.day))
     record.sub!('d', timestamp.day.to_s)
-    record.sub!('mm', format('%02d', timestamp.month))
+    record.sub!('mm', format('%<month>02d', month: timestamp.month))
     record.sub!('m', timestamp.month.to_s)
     record.sub!('yyyy', timestamp.year.to_s)
     record.sub!('yy', timestamp.year.to_s.last(2))
-    record.sub!('SS', format('%02d', timestamp.sec.to_s))
-    record.sub!('MM', format('%02d', timestamp.min.to_s))
-    record.sub!('HH', format('%02d', timestamp.hour.to_s))
+    record.sub!('SS', format('%<second>02d', second: timestamp.sec.to_s))
+    record.sub!('MM', format('%<minute>02d', minute: timestamp.min.to_s))
+    record.sub!('HH', format('%<hour>02d', hour: timestamp.hour.to_s))
     "#{record} (#{timezone})"
   end
 
@@ -288,9 +288,9 @@ or
     record = Translation.where(locale: locale, source: 'date', format: 'time').pluck(:target).first
     return date.to_s if !record
 
-    record.sub!('dd', format('%02d', date.day))
+    record.sub!('dd', format('%<day>02d', day: date.day))
     record.sub!('d', date.day.to_s)
-    record.sub!('mm', format('%02d', date.month))
+    record.sub!('mm', format('%<month>02d', month: date.month))
     record.sub!('m', date.month.to_s)
     record.sub!('yyyy', date.year.to_s)
     record.sub!('yy', date.year.to_s.last(2))
@@ -313,7 +313,7 @@ all:
 
   def self.load_from_file(dedicated_locale = nil)
     version = Version.get
-    directory = Rails.root.join('config', 'translations')
+    directory = Rails.root.join('config/translations')
     locals_to_sync(dedicated_locale).each do |locale|
       file = Rails.root.join(directory, "#{locale}-#{version}.yml")
       return false if !File.exist?(file)
@@ -358,7 +358,7 @@ all:
       )
       raise "Can't load translations from #{url}: #{result.error}" if !result.success?
 
-      directory = Rails.root.join('config', 'translations')
+      directory = Rails.root.join('config/translations')
       if !File.directory?(directory)
         Dir.mkdir(directory, 0o755)
       end
diff --git a/config/environments/development.rb b/config/environments/development.rb
index 0167a307e..d8f76fe42 100644
--- a/config/environments/development.rb
+++ b/config/environments/development.rb
@@ -14,7 +14,7 @@ Rails.application.configure do
 
   # Enable/disable caching. By default caching is disabled.
   # Run rails dev:cache to toggle caching.
-  if Rails.root.join('tmp', 'caching-dev.txt').exist?
+  if Rails.root.join('tmp/caching-dev.txt').exist?
     config.action_controller.perform_caching = true
 
     config.public_file_server.headers = {
diff --git a/config/initializers/core_ext.rb b/config/initializers/core_ext.rb
index d2e976842..a26ccbb12 100644
--- a/config/initializers/core_ext.rb
+++ b/config/initializers/core_ext.rb
@@ -1,5 +1,5 @@
 # load all core_ext extensions
-Dir.glob( Rails.root.join('lib', 'core_ext', '**', '*') ).each do |file|
+Dir.glob( Rails.root.join('lib/core_ext/**/*') ).sort.each do |file|
   if File.file?(file)
     require file
   end
diff --git a/config/initializers/omniauth.rb b/config/initializers/omniauth.rb
index 5b016ba69..ed8e270f5 100644
--- a/config/initializers/omniauth.rb
+++ b/config/initializers/omniauth.rb
@@ -1,4 +1,4 @@
-Dir[ Rails.root.join('lib', 'omniauth', '*') ].each do |file|
+Dir[ Rails.root.join('lib/omniauth/*') ].sort.each do |file|
   if File.file?(file)
     require file
   end
diff --git a/lib/core_ext/string.rb b/lib/core_ext/string.rb
index b58f5735d..70d3c18a6 100644
--- a/lib/core_ext/string.rb
+++ b/lib/core_ext/string.rb
@@ -60,7 +60,7 @@ class String
 =end
 
   def to_filename
-    camel_cased_word = "#{self}" # rubocop:disable Style/UnneededInterpolation
+    camel_cased_word = dup
     camel_cased_word.gsub(/::/, '/')
                     .gsub(/([A-Z]+)([A-Z][a-z])/, '\1_\2')
                     .gsub(/([a-z\d])([A-Z])/, '\1_\2')
@@ -77,7 +77,7 @@ class String
 =end
 
   def to_classname
-    camel_cased_word = "#{self}" # rubocop:disable Style/UnneededInterpolation
+    camel_cased_word = dup
     camel_cased_word.gsub!(/\.rb$/, '')
     camel_cased_word.split('/').map(&:camelize).join('::')
   end
@@ -109,7 +109,7 @@ class String
 =end
 
   def html2text(string_only = false, strict = false)
-    string = "#{self}" # rubocop:disable Style/UnneededInterpolation
+    string = dup
 
     # in case of invalid encoding, strip invalid chars
     # see also test/data/mail/mail021.box
@@ -322,7 +322,7 @@ class String
 =end
 
   def html2html_strict
-    string = "#{self}" # rubocop:disable Style/UnneededInterpolation
+    string = dup
     string = HtmlSanitizer.cleanup_replace_tags(string)
     string = HtmlSanitizer.strict(string, true).strip
     string = HtmlSanitizer.cleanup(string).strip
diff --git a/lib/html_sanitizer.rb b/lib/html_sanitizer.rb
index 727540feb..f062e209b 100644
--- a/lib/html_sanitizer.rb
+++ b/lib/html_sanitizer.rb
@@ -176,7 +176,7 @@ satinize html string based on whiltelist
         # remove attributes if not whitelisted
         node.each do |attribute, _value|
           attribute_name = attribute.downcase
-          next if attributes_whitelist[:all].include?(attribute_name) || (attributes_whitelist[node.name]&.include?(attribute_name))
+          next if attributes_whitelist[:all].include?(attribute_name) || attributes_whitelist[node.name]&.include?(attribute_name)
 
           node.delete(attribute)
         end
diff --git a/lib/models.rb b/lib/models.rb
index 9aa7ae3c1..8c05d1efc 100644
--- a/lib/models.rb
+++ b/lib/models.rb
@@ -27,7 +27,7 @@ returns
   def self.all
     @all ||= begin
       all    = {}
-      dir    = Rails.root.join('app', 'models').to_s
+      dir    = Rails.root.join('app/models').to_s
       tables = ActiveRecord::Base.connection.tables
       Dir.glob("#{dir}/**/*.rb") do |entry|
         next if entry.match?(/application_model/i)
diff --git a/lib/notification_factory.rb b/lib/notification_factory.rb
index 5831d0f5e..a54a4c641 100644
--- a/lib/notification_factory.rb
+++ b/lib/notification_factory.rb
@@ -1,6 +1,6 @@
 module NotificationFactory
-  TEMPLATE_PATH_STRING = Rails.root.join('app', 'views', '%<type>s', '%<template>s', '%<filename>s').to_s.freeze
-  APPLICATION_TEMPLATE_PATH_STRING = Rails.root.join('app', 'views', '%<type>s', 'application.%<format>s.erb').to_s.freeze
+  TEMPLATE_PATH_STRING = Rails.root.join('app/views/%<type>s/%<template>s/%<filename>s').to_s.freeze
+  APPLICATION_TEMPLATE_PATH_STRING = Rails.root.join('app/views/%<type>s/application.%<format>s.erb').to_s.freeze
 
 =begin
 
diff --git a/lib/sessions.rb b/lib/sessions.rb
index 72ebd68f2..f4f1d29e7 100644
--- a/lib/sessions.rb
+++ b/lib/sessions.rb
@@ -462,10 +462,10 @@ returns
     return if message.blank?
 
     begin
-      return JSON.parse(message)
+      JSON.parse(message)
     rescue => e
       log('error', "can't parse queue message: #{message}, #{e.inspect}")
-      return
+      nil
     end
   end
 
diff --git a/lib/sessions/event.rb b/lib/sessions/event.rb
index f8012c955..5fa4bf7d4 100644
--- a/lib/sessions/event.rb
+++ b/lib/sessions/event.rb
@@ -18,7 +18,7 @@ class Sessions::Event
     rescue => e
       Rails.logger.error e.inspect
       Rails.logger.error e.backtrace
-      return { event: 'error', data: { error: e.message, payload: params[:payload] } }
+      { event: 'error', data: { error: e.message, payload: params[:payload] } }
     end
   end
 
diff --git a/lib/tasks/search_index_es.rake b/lib/tasks/search_index_es.rake
index 2503ffe63..964334254 100644
--- a/lib/tasks/search_index_es.rake
+++ b/lib/tasks/search_index_es.rake
@@ -308,7 +308,7 @@ end
 
 def es_version_supported?
   version_split = es_version.split('.')
-  version       = "#{version_split[0]}#{format('%03d', version_split[1])}#{format('%03d', version_split[2])}".to_i
+  version       = "#{version_split[0]}#{format('%<minor>03d', minor: version_split[1])}#{format('%<patch>03d', patch: version_split[2])}".to_i
 
   # only versions greater/equal than 5.6.0 are supported
   return if version < 5_006_000
diff --git a/lib/tasks/zammad/ci/app/start.rake b/lib/tasks/zammad/ci/app/start.rake
index 1266e566d..86c0f2b29 100644
--- a/lib/tasks/zammad/ci/app/start.rake
+++ b/lib/tasks/zammad/ci/app/start.rake
@@ -5,7 +5,7 @@ namespace :zammad do
     namespace :app do
 
       desc 'Starts the application and uses BROWSER_PORT, RAILS_ENV and WS_PORT ENVs'
-      task :start do
+      task :start do # rubocop:disable Rails/RakeEnvironment
         Rake::Task['zammad:ci:service:puma:start'].invoke(ENV['BROWSER_PORT'], ENV['RAILS_ENV'])
         Rake::Task['zammad:ci:service:websocket:start'].invoke(ENV['WS_PORT'])
         Rake::Task['zammad:ci:service:scheduler:start'].invoke
diff --git a/lib/tasks/zammad/ci/service/puma/start.rake b/lib/tasks/zammad/ci/service/puma/start.rake
index 3839ad1ef..816cf0219 100644
--- a/lib/tasks/zammad/ci/service/puma/start.rake
+++ b/lib/tasks/zammad/ci/service/puma/start.rake
@@ -7,7 +7,7 @@ namespace :zammad do
       namespace :puma do
 
         desc 'Starts the puma application webserver'
-        task :start, [:port, :env] do |_task, args|
+        task :start, [:port, :env] do |_task, args| # rubocop:disable Rails/RakeEnvironment
 
           port    = args.fetch(:port, '3000')
           env     = args.fetch(:env, 'production')
diff --git a/lib/tasks/zammad/ci/service/puma/stop.rake b/lib/tasks/zammad/ci/service/puma/stop.rake
index 21408ccc0..428d91dd6 100644
--- a/lib/tasks/zammad/ci/service/puma/stop.rake
+++ b/lib/tasks/zammad/ci/service/puma/stop.rake
@@ -7,9 +7,9 @@ namespace :zammad do
       namespace :puma do
 
         desc 'Stops the puma application webserver'
-        task :stop do
+        task :stop do # rubocop:disable Rails/RakeEnvironment
 
-          file = Rails.root.join('tmp', 'pids', 'server.pid')
+          file = Rails.root.join('tmp/pids/server.pid')
           pid  = File.read(file).to_i
 
           Process.kill('SIGTERM', pid)
diff --git a/lib/tasks/zammad/ci/service/scheduler/start.rake b/lib/tasks/zammad/ci/service/scheduler/start.rake
index ff21c1391..e1ff173ba 100644
--- a/lib/tasks/zammad/ci/service/scheduler/start.rake
+++ b/lib/tasks/zammad/ci/service/scheduler/start.rake
@@ -7,7 +7,7 @@ namespace :zammad do
       namespace :scheduler do
 
         desc 'Starts the scheduler'
-        task :start do
+        task :start do # rubocop:disable Rails/RakeEnvironment
 
           command = [
             'bundle',
diff --git a/lib/tasks/zammad/ci/service/scheduler/stop.rake b/lib/tasks/zammad/ci/service/scheduler/stop.rake
index 8e9a5d6db..791a3c338 100644
--- a/lib/tasks/zammad/ci/service/scheduler/stop.rake
+++ b/lib/tasks/zammad/ci/service/scheduler/stop.rake
@@ -7,7 +7,7 @@ namespace :zammad do
       namespace :scheduler do
 
         desc 'Stops the scheduler'
-        task :stop do
+        task :stop do # rubocop:disable Rails/RakeEnvironment
 
           command = [
             'bundle',
diff --git a/lib/tasks/zammad/ci/service/websocket/start.rake b/lib/tasks/zammad/ci/service/websocket/start.rake
index 5ca08e8ca..02cbafe9e 100644
--- a/lib/tasks/zammad/ci/service/websocket/start.rake
+++ b/lib/tasks/zammad/ci/service/websocket/start.rake
@@ -7,7 +7,7 @@ namespace :zammad do
       namespace :websocket do
 
         desc 'Starts the websocket server'
-        task :start, [:port] do |_task, args|
+        task :start, [:port] do |_task, args| # rubocop:disable Rails/RakeEnvironment
 
           port    = args.fetch(:port, '6042')
           command = [
diff --git a/lib/tasks/zammad/ci/service/websocket/stop.rake b/lib/tasks/zammad/ci/service/websocket/stop.rake
index 96a4e10e4..b7179ed62 100644
--- a/lib/tasks/zammad/ci/service/websocket/stop.rake
+++ b/lib/tasks/zammad/ci/service/websocket/stop.rake
@@ -7,7 +7,7 @@ namespace :zammad do
       namespace :websocket do
 
         desc 'Stops the websocket server'
-        task :stop do
+        task :stop do # rubocop:disable Rails/RakeEnvironment
 
           command = [
             'bundle',
diff --git a/lib/tasks/zammad/ci/test/fail.rake b/lib/tasks/zammad/ci/test/fail.rake
index ce15ba03d..10001a8a5 100644
--- a/lib/tasks/zammad/ci/test/fail.rake
+++ b/lib/tasks/zammad/ci/test/fail.rake
@@ -5,7 +5,7 @@ namespace :zammad do
     namespace :test do
 
       desc 'Stops all of Zammads services and exists the rake task with exit code 1'
-      task :fail, [:no_app] do |_task, args|
+      task :fail, [:no_app] do |_task, args| # rubocop:disable Rails/RakeEnvironment
         Rake::Task['zammad:ci:test:stop'].invoke if args[:no_app].blank?
         abort('Abort further test processing')
       end
diff --git a/lib/tasks/zammad/ci/test/prepare.rake b/lib/tasks/zammad/ci/test/prepare.rake
index ceec3c520..f174b97f1 100644
--- a/lib/tasks/zammad/ci/test/prepare.rake
+++ b/lib/tasks/zammad/ci/test/prepare.rake
@@ -5,7 +5,7 @@ namespace :zammad do
     namespace :test do
 
       desc 'Prepares Zammad system for CI env'
-      task :prepare, [:elasticsearch] do |_task, args|
+      task :prepare, [:elasticsearch] do |_task, args| # rubocop:disable Rails/RakeEnvironment
         ENV['RAILS_ENV'] ||= 'production'
         ENV['DISABLE_DATABASE_ENVIRONMENT_CHECK'] = 'true'
         # we have to enforce the env
diff --git a/lib/tasks/zammad/ci/test/start.rake b/lib/tasks/zammad/ci/test/start.rake
index f8be78ed5..72891410b 100644
--- a/lib/tasks/zammad/ci/test/start.rake
+++ b/lib/tasks/zammad/ci/test/start.rake
@@ -5,7 +5,7 @@ namespace :zammad do
     namespace :test do
 
       desc 'Starts all of Zammads services for CI test'
-      task :start, [:elasticsearch] do |_task, args|
+      task :start, [:elasticsearch] do |_task, args| # rubocop:disable Rails/RakeEnvironment
         Rake::Task['zammad:ci:test:prepare'].invoke(args[:elasticsearch])
         Rake::Task['zammad:ci:app:start'].invoke
       end
diff --git a/lib/tasks/zammad/ci/test/stop.rake b/lib/tasks/zammad/ci/test/stop.rake
index 5487edbc4..31d87e0f7 100644
--- a/lib/tasks/zammad/ci/test/stop.rake
+++ b/lib/tasks/zammad/ci/test/stop.rake
@@ -5,7 +5,7 @@ namespace :zammad do
     namespace :test do
 
       desc 'Stop of all Zammad services and cleans up the database(s)'
-      task :stop, [:no_app] do |_task, args|
+      task :stop, [:no_app] do |_task, args| # rubocop:disable Rails/RakeEnvironment
         ENV['RAILS_ENV'] ||= 'production'
         ENV['DISABLE_DATABASE_ENVIRONMENT_CHECK'] = 'true'
 
diff --git a/lib/tasks/zammad/flush/cache.rake b/lib/tasks/zammad/flush/cache.rake
index a9cee8a51..630ba6356 100644
--- a/lib/tasks/zammad/flush/cache.rake
+++ b/lib/tasks/zammad/flush/cache.rake
@@ -3,8 +3,8 @@ namespace :zammad do
   namespace :flush do
 
     desc 'Flushes all caches'
-    task :cache do
-      FileUtils.rm_rf(Rails.root.join('tmp', 'cache*'))
+    task :cache do # rubocop:disable Rails/RakeEnvironment
+      FileUtils.rm_rf(Rails.root.join('tmp/cache*'))
     end
   end
 end
diff --git a/lib/tasks/zammad/flush/log/rails.rake b/lib/tasks/zammad/flush/log/rails.rake
index 1e40680c1..d5b803040 100644
--- a/lib/tasks/zammad/flush/log/rails.rake
+++ b/lib/tasks/zammad/flush/log/rails.rake
@@ -5,7 +5,7 @@ namespace :zammad do
     namespace :log do
 
       desc 'Flushes all scheduler log files'
-      task :scheduler do
+      task :scheduler do # rubocop:disable Rails/RakeEnvironment
         %w[err out].each do |suffix|
           File.write(Rails.root.join('log', "scheduler_#{suffix}.log"), '')
         end
diff --git a/lib/tasks/zammad/flush/log/scheduler.rake b/lib/tasks/zammad/flush/log/scheduler.rake
index b7635a56c..f6c61bf40 100644
--- a/lib/tasks/zammad/flush/log/scheduler.rake
+++ b/lib/tasks/zammad/flush/log/scheduler.rake
@@ -5,7 +5,7 @@ namespace :zammad do
     namespace :log do
 
       desc 'Flushes the log Rails file of the given or active environment'
-      task :rails, [:env] do |_task, args|
+      task :rails, [:env] do |_task, args| # rubocop:disable Rails/RakeEnvironment
         env = args.fetch(:env, Rails.env)
         File.write(Rails.root.join('log', "#{env}.log"), '')
       end
diff --git a/lib/tasks/zammad/flush/log/websocket.rake b/lib/tasks/zammad/flush/log/websocket.rake
index 2040c55e9..a8c65fa66 100644
--- a/lib/tasks/zammad/flush/log/websocket.rake
+++ b/lib/tasks/zammad/flush/log/websocket.rake
@@ -5,7 +5,7 @@ namespace :zammad do
     namespace :log do
 
       desc 'Flushes all websocket server log files'
-      task :websocket do
+      task :websocket do # rubocop:disable Rails/RakeEnvironment
         %w[err out].each do |suffix|
           File.write(Rails.root.join('log', "websocket-server_#{suffix}.log"), '')
         end
diff --git a/lib/tasks/zammad/setup/db_config.rake b/lib/tasks/zammad/setup/db_config.rake
index b24eea796..a499a052c 100644
--- a/lib/tasks/zammad/setup/db_config.rake
+++ b/lib/tasks/zammad/setup/db_config.rake
@@ -3,7 +3,7 @@ namespace :zammad do
   namespace :setup do
 
     desc 'Copies the database config template file to config/database.yml'
-    task :db_config do
+    task :db_config do # rubocop:disable Rails/RakeEnvironment
 
       config_dir  = Rails.root.join('config')
       template    = config_dir.join('database', 'database.yml')
diff --git a/lib/twitter/streaming/connection_custom.rb b/lib/twitter/streaming/connection_custom.rb
index cd973cf05..4f40fe10f 100644
--- a/lib/twitter/streaming/connection_custom.rb
+++ b/lib/twitter/streaming/connection_custom.rb
@@ -9,7 +9,7 @@ class Twitter::Streaming::ConnectionCustom < Twitter::Streaming::Connection
 
     ssl_client.connect
     request.stream(ssl_client)
-    while body = ssl_client.readpartial(1024) # rubocop:disable AssignmentInCondition
+    while body = ssl_client.readpartial(1024) # rubocop:disable Lint/AssignmentInCondition
       response << body
     end
   end
diff --git a/lib/user_agent.rb b/lib/user_agent.rb
index 8de7779d4..dfa8f18a4 100644
--- a/lib/user_agent.rb
+++ b/lib/user_agent.rb
@@ -68,7 +68,7 @@ returns
       end
     rescue => e
       log(url, request, nil, options)
-      return Result.new(
+      Result.new(
         error:   e.inspect,
         success: false,
         code:    0,
@@ -124,7 +124,7 @@ returns
       end
     rescue => e
       log(url, request, nil, options)
-      return Result.new(
+      Result.new(
         error:   e.inspect,
         success: false,
         code:    0,
@@ -179,7 +179,7 @@ returns
       end
     rescue => e
       log(url, request, nil, options)
-      return Result.new(
+      Result.new(
         error:   e.inspect,
         success: false,
         code:    0,
@@ -226,7 +226,7 @@ returns
       end
     rescue => e
       log(url, request, nil, options)
-      return Result.new(
+      Result.new(
         error:   e.inspect,
         success: false,
         code:    0,
diff --git a/lib/zammad/application/initializer/db_preflight_check/mysql2.rb b/lib/zammad/application/initializer/db_preflight_check/mysql2.rb
index d005f5db1..2fcf8b1ae 100644
--- a/lib/zammad/application/initializer/db_preflight_check/mysql2.rb
+++ b/lib/zammad/application/initializer/db_preflight_check/mysql2.rb
@@ -42,7 +42,7 @@ module Zammad
               MSG
             end
           # Setting.get will fail if 'settings' table does not exist
-          rescue ActiveRecord::StatementInvalid # rubocop:disable Lint/HandleExceptions
+          rescue ActiveRecord::StatementInvalid # rubocop:disable Lint/SuppressedException
           end
 
           def self.connection
diff --git a/spec/lib/auth/base_spec.rb b/spec/lib/auth/base_spec.rb
index 1282a7e84..70ae713b0 100644
--- a/spec/lib/auth/base_spec.rb
+++ b/spec/lib/auth/base_spec.rb
@@ -6,7 +6,7 @@ RSpec.describe Auth::Base do
   let(:user) { create(:user) }
   let(:instance) { described_class.new({ adapter: described_class.name }) }
 
-  context '#valid?' do
+  describe '#valid?' do
     it_behaves_like 'Auth backend'
 
     it "requires an implementation of the 'valid?' method" do
diff --git a/spec/lib/auth/developer_spec.rb b/spec/lib/auth/developer_spec.rb
index 7f3bef677..78f21f6df 100644
--- a/spec/lib/auth/developer_spec.rb
+++ b/spec/lib/auth/developer_spec.rb
@@ -6,7 +6,7 @@ RSpec.describe Auth::Developer do
   let(:user) { create(:user) }
   let(:instance) { described_class.new({ adapter: described_class.name }) }
 
-  context '#valid?' do
+  describe '#valid?' do
     it_behaves_like 'Auth backend'
 
     it "authenticates users with password 'test'" do
diff --git a/spec/lib/auth/internal_spec.rb b/spec/lib/auth/internal_spec.rb
index 12059ec87..81e667c9a 100644
--- a/spec/lib/auth/internal_spec.rb
+++ b/spec/lib/auth/internal_spec.rb
@@ -7,7 +7,7 @@ RSpec.describe Auth::Internal do
   let(:user) { create(:user, password: password) }
   let(:instance) { described_class.new({ adapter: described_class.name }) }
 
-  context '#valid?' do
+  describe '#valid?' do
     it_behaves_like 'Auth backend'
 
     it 'authenticates via password' do
diff --git a/spec/lib/auth/ldap_spec.rb b/spec/lib/auth/ldap_spec.rb
index c3dfdc22f..e02c63db5 100644
--- a/spec/lib/auth/ldap_spec.rb
+++ b/spec/lib/auth/ldap_spec.rb
@@ -8,7 +8,7 @@ RSpec.describe ::Auth::Ldap do
   let(:password) { 'somepassword' }
   let(:instance) { described_class.new({ adapter: described_class.name }) }
 
-  context '#valid?' do
+  describe '#valid?' do
     it_behaves_like 'Auth backend'
 
     it 'authenticates users' do
diff --git a/spec/lib/auth_spec.rb b/spec/lib/auth_spec.rb
index edd795cc3..9a221bcd3 100644
--- a/spec/lib/auth_spec.rb
+++ b/spec/lib/auth_spec.rb
@@ -2,7 +2,7 @@ require 'rails_helper'
 
 RSpec.describe Auth do
 
-  context '.can_login?' do
+  describe '.can_login?' do
     it 'responds to can_login?' do
       expect(described_class).to respond_to(:can_login?)
     end
@@ -34,7 +34,7 @@ RSpec.describe Auth do
     end
   end
 
-  context '.valid?' do
+  describe '.valid?' do
     it 'responds to valid?' do
       expect(described_class).to respond_to(:valid?)
     end
@@ -47,7 +47,7 @@ RSpec.describe Auth do
     end
   end
 
-  context '.backends' do
+  describe '.backends' do
     it 'responds to backends' do
       expect(described_class).to respond_to(:backends)
     end
diff --git a/spec/lib/external_sync_spec.rb b/spec/lib/external_sync_spec.rb
index 14f4b4cd0..8ed636b1c 100644
--- a/spec/lib/external_sync_spec.rb
+++ b/spec/lib/external_sync_spec.rb
@@ -2,7 +2,7 @@ require 'rails_helper'
 
 RSpec.describe ExternalSync do
 
-  context '#changed?' do
+  describe '#changed?' do
 
     it 'keeps ActiveRecord instance unchanged on local but no remote changes' do
       object           = create(:group)
@@ -68,7 +68,7 @@ RSpec.describe ExternalSync do
 
   end
 
-  context '#map' do
+  describe '#map' do
     it 'maps to symbol keys' do
       mapping = {
         'key' => 'key'
diff --git a/spec/lib/import/base_factory_examples.rb b/spec/lib/import/base_factory_examples.rb
index 19213cf82..a78d6547a 100644
--- a/spec/lib/import/base_factory_examples.rb
+++ b/spec/lib/import/base_factory_examples.rb
@@ -6,12 +6,15 @@ RSpec.shared_examples 'Import::BaseFactory' do
   it 'responds to pre_import_hook' do
     expect(described_class).to respond_to('pre_import_hook')
   end
+
   it 'responds to post_import_hook' do
     expect(described_class).to respond_to('post_import_hook')
   end
+
   it 'responds to backend_class' do
     expect(described_class).to respond_to('backend_class')
   end
+
   it 'responds to skip?' do
     expect(described_class).to respond_to('skip?')
   end
diff --git a/spec/lib/import/import_stats_examples.rb b/spec/lib/import/import_stats_examples.rb
index dc08268ca..0e99f49ef 100644
--- a/spec/lib/import/import_stats_examples.rb
+++ b/spec/lib/import/import_stats_examples.rb
@@ -2,6 +2,7 @@ RSpec.shared_examples 'Import::ImportStats' do
   it 'responds to current_state' do
     expect(described_class).to respond_to('current_state')
   end
+
   it 'responds to statistic' do
     expect(described_class).to respond_to('statistic')
   end
diff --git a/spec/lib/import/otrs/article_customer_spec.rb b/spec/lib/import/otrs/article_customer_spec.rb
index 4e6771b5f..c1a8e0346 100644
--- a/spec/lib/import/otrs/article_customer_spec.rb
+++ b/spec/lib/import/otrs/article_customer_spec.rb
@@ -48,14 +48,14 @@ RSpec.describe Import::OTRS::ArticleCustomer do
     expect(User.last.login).to eq('user@example.com')
   end
 
-  context '.find' do
+  describe '.find' do
 
     it 'returns nil if no email could be found' do
       expect(described_class.find({})).to be nil
     end
   end
 
-  context '.local_email' do
+  describe '.local_email' do
 
     it 'returns nil if no email could be found' do
       expect(described_class.local_email(nil)).to be nil
diff --git a/spec/lib/import/otrs/customer_user_spec.rb b/spec/lib/import/otrs/customer_user_spec.rb
index 533a3905f..9dd3c44f5 100644
--- a/spec/lib/import/otrs/customer_user_spec.rb
+++ b/spec/lib/import/otrs/customer_user_spec.rb
@@ -117,7 +117,7 @@ RSpec.describe Import::OTRS::CustomerUser do
     end
   end
 
-  context 'regular user' do
+  context 'regular user with capitalized email' do
 
     let(:object_structure) { load_customer_json('capital_email') }
     let(:zammad_structure) do
diff --git a/spec/lib/import/otrs/requester_spec.rb b/spec/lib/import/otrs/requester_spec.rb
index 7b7419fee..c92b3eaf3 100644
--- a/spec/lib/import/otrs/requester_spec.rb
+++ b/spec/lib/import/otrs/requester_spec.rb
@@ -2,13 +2,13 @@ require 'rails_helper'
 
 RSpec.describe Import::OTRS::Requester do
 
-  context '.list' do
+  describe '.list' do
     it 'responds to list' do
       expect(described_class).to respond_to(:list)
     end
   end
 
-  context '.load' do
+  describe '.load' do
 
     it 'responds to load' do
       expect(described_class).to respond_to(:load)
@@ -39,7 +39,7 @@ RSpec.describe Import::OTRS::Requester do
     end
   end
 
-  context '.connection_test' do
+  describe '.connection_test' do
     it 'responds to connection_test' do
       expect(described_class).to respond_to(:connection_test)
     end
diff --git a/spec/lib/ldap/group_spec.rb b/spec/lib/ldap/group_spec.rb
index 9d66c301e..a91aced89 100644
--- a/spec/lib/ldap/group_spec.rb
+++ b/spec/lib/ldap/group_spec.rb
@@ -10,7 +10,7 @@ RSpec.describe Ldap::Group do
   # as additional parameter
   let(:mocked_ldap) { double() }
 
-  context '.uid_attribute' do
+  describe '.uid_attribute' do
 
     it 'responds to .uid_attribute' do
       expect(described_class).to respond_to(:uid_attribute)
@@ -73,7 +73,7 @@ RSpec.describe Ldap::Group do
       described_class.new(initialization_config, ldap: mocked_ldap)
     end
 
-    context '#list' do
+    describe '#list' do
 
       it 'responds to #list' do
         expect(instance).to respond_to(:list)
@@ -86,7 +86,7 @@ RSpec.describe Ldap::Group do
       end
     end
 
-    context '#filter' do
+    describe '#filter' do
 
       let(:initialization_config) do
         {
@@ -109,7 +109,7 @@ RSpec.describe Ldap::Group do
       end
     end
 
-    context '#uid_attribute' do
+    describe '#uid_attribute' do
 
       it 'responds to #uid_attribute' do
         expect(instance).to respond_to(:uid_attribute)
diff --git a/spec/lib/ldap/guid_spec.rb b/spec/lib/ldap/guid_spec.rb
index aed19ecf7..415dc27bd 100644
--- a/spec/lib/ldap/guid_spec.rb
+++ b/spec/lib/ldap/guid_spec.rb
@@ -5,7 +5,7 @@ RSpec.describe Ldap::Guid do
   let(:string) { 'f742b361-32c6-4a92-baaa-eaae7df657ee' }
   let(:hex) { "a\xB3B\xF7\xC62\x92J\xBA\xAA\xEA\xAE}\xF6W\xEE".b }
 
-  context '.valid?' do
+  describe '.valid?' do
 
     it 'responds to .valid?' do
       expect(described_class).to respond_to(:valid?)
@@ -21,7 +21,7 @@ RSpec.describe Ldap::Guid do
     end
   end
 
-  context '.hex' do
+  describe '.hex' do
 
     it 'responds to .hex' do
       expect(described_class).to respond_to(:hex)
@@ -37,7 +37,7 @@ RSpec.describe Ldap::Guid do
     end
   end
 
-  context '.string' do
+  describe '.string' do
 
     it 'responds to .string' do
       expect(described_class).to respond_to(:string)
@@ -53,7 +53,7 @@ RSpec.describe Ldap::Guid do
     end
   end
 
-  context '#string' do
+  describe '#string' do
 
     let(:instance) { described_class.new(hex) }
 
@@ -66,7 +66,7 @@ RSpec.describe Ldap::Guid do
     end
   end
 
-  context '#hex' do
+  describe '#hex' do
 
     let(:instance) { described_class.new(string) }
 
diff --git a/spec/lib/ldap/user_spec.rb b/spec/lib/ldap/user_spec.rb
index e4d02f8fb..5889e7c7d 100644
--- a/spec/lib/ldap/user_spec.rb
+++ b/spec/lib/ldap/user_spec.rb
@@ -8,7 +8,7 @@ RSpec.describe Ldap::User do
 
   let(:mocked_ldap) { double() }
 
-  context '.uid_attribute' do
+  describe '.uid_attribute' do
 
     it 'responds to .uid_attribute' do
       expect(described_class).to respond_to(:uid_attribute)
@@ -86,7 +86,7 @@ RSpec.describe Ldap::User do
       described_class.new(initialization_config, ldap: mocked_ldap)
     end
 
-    context '#valid?' do
+    describe '#valid?' do
 
       it 'responds to #valid?' do
         expect(instance).to respond_to(:valid?)
@@ -117,7 +117,7 @@ RSpec.describe Ldap::User do
       end
     end
 
-    context '#attributes' do
+    describe '#attributes' do
 
       it 'responds to #attributes' do
         expect(instance).to respond_to(:attributes)
@@ -146,7 +146,7 @@ RSpec.describe Ldap::User do
       end
     end
 
-    context '#filter' do
+    describe '#filter' do
 
       let(:initialization_config) do
         {
@@ -169,7 +169,7 @@ RSpec.describe Ldap::User do
       end
     end
 
-    context '#uid_attribute' do
+    describe '#uid_attribute' do
 
       let(:initialization_config) do
         {
diff --git a/spec/lib/ldap_spec.rb b/spec/lib/ldap_spec.rb
index 7bad22db7..4a2c01b62 100644
--- a/spec/lib/ldap_spec.rb
+++ b/spec/lib/ldap_spec.rb
@@ -214,7 +214,7 @@ RSpec.describe Ldap do
       )
     end
 
-    context '#preferences' do
+    describe '#preferences' do
 
       it 'responds to #preferences' do
         expect(instance).to respond_to(:preferences)
@@ -231,7 +231,7 @@ RSpec.describe Ldap do
       end
     end
 
-    context '#search' do
+    describe '#search' do
 
       let(:base) { 'DC=domain,DC=tld' }
       let(:filter) { '(objectClass=user)' }
@@ -307,7 +307,7 @@ RSpec.describe Ldap do
       end
     end
 
-    context '#entries?' do
+    describe '#entries?' do
 
       let(:filter) { '(objectClass=user)' }
 
diff --git a/spec/lib/notification_factory/mailer_spec.rb b/spec/lib/notification_factory/mailer_spec.rb
index ac77fc2f2..30ee233b6 100644
--- a/spec/lib/notification_factory/mailer_spec.rb
+++ b/spec/lib/notification_factory/mailer_spec.rb
@@ -4,7 +4,7 @@ require 'ostruct'
 RSpec.describe NotificationFactory::Mailer do
   describe '#template' do
     context 'for postmaster oversized mail' do
-      let(:raw_incoming_mail) { File.read(Rails.root.join('test', 'data', 'mail', 'mail010.box')) }
+      let(:raw_incoming_mail) { File.read(Rails.root.join('test/data/mail/mail010.box')) }
 
       let(:parsed_incoming_mail)  { Channel::EmailParser.new.parse raw_incoming_mail }
 
@@ -12,7 +12,7 @@ RSpec.describe NotificationFactory::Mailer do
         mail = OpenStruct.new
         mail.from_display_name = parsed_incoming_mail[:from_display_name]
         mail.subject = parsed_incoming_mail[:subject]
-        mail.msg_size = format('%.2f', raw_incoming_mail.size.to_f / 1024 / 1024)
+        mail.msg_size = format('%<MB>.2f', MB: raw_incoming_mail.size.to_f / 1024 / 1024)
         mail
       end
 
diff --git a/spec/lib/notification_factory_spec.rb b/spec/lib/notification_factory_spec.rb
index 6ac30fd14..a1b60eb16 100644
--- a/spec/lib/notification_factory_spec.rb
+++ b/spec/lib/notification_factory_spec.rb
@@ -8,7 +8,7 @@ RSpec.describe NotificationFactory do
     let(:rendered_locale) { 'en' }
     let(:parsed_template) { { subject: template_lines.first, body: template_lines.drop(1).join } }
     let(:template_lines) { File.readlines(template_path) }
-    let(:template_path) { Rails.root.join('app', 'views', 'mailer', 'signup', "#{rendered_locale}.html.erb") }
+    let(:template_path) { Rails.root.join("app/views/mailer/signup/#{rendered_locale}.html.erb") }
 
     let(:read_params) do
       { type: 'mailer', template: 'signup', locale: 'en', format: 'html' }
@@ -89,7 +89,7 @@ RSpec.describe NotificationFactory do
 
   describe '::application_template_read' do
     let(:read_params) { { type: 'mailer', format: 'html' } }
-    let(:template_path) { Rails.root.join('app', 'views', 'mailer', 'application.html.erb') }
+    let(:template_path) { Rails.root.join('app/views/mailer/application.html.erb') }
 
     it 'returns template file content as string' do
       expect(described_class.application_template_read(read_params))
diff --git a/spec/lib/signature_detection_spec.rb b/spec/lib/signature_detection_spec.rb
index b6d592a2a..b4f7b5775 100644
--- a/spec/lib/signature_detection_spec.rb
+++ b/spec/lib/signature_detection_spec.rb
@@ -14,9 +14,9 @@ RSpec.describe SignatureDetection do
 
         let(:raw_message_files) do
           [
-            Rails.root.join('test', 'data', 'email_signature_detection', 'client_a_1.txt'),
-            Rails.root.join('test', 'data', 'email_signature_detection', 'client_a_2.txt'),
-            Rails.root.join('test', 'data', 'email_signature_detection', 'client_a_3.txt')
+            Rails.root.join('test/data/email_signature_detection/client_a_1.txt'),
+            Rails.root.join('test/data/email_signature_detection/client_a_2.txt'),
+            Rails.root.join('test/data/email_signature_detection/client_a_3.txt')
           ]
         end
 
@@ -41,9 +41,9 @@ RSpec.describe SignatureDetection do
 
         let(:raw_message_files) do
           [
-            Rails.root.join('test', 'data', 'email_signature_detection', 'client_b_1.txt'),
-            Rails.root.join('test', 'data', 'email_signature_detection', 'client_b_2.txt'),
-            Rails.root.join('test', 'data', 'email_signature_detection', 'client_b_3.txt')
+            Rails.root.join('test/data/email_signature_detection/client_b_1.txt'),
+            Rails.root.join('test/data/email_signature_detection/client_b_2.txt'),
+            Rails.root.join('test/data/email_signature_detection/client_b_3.txt')
           ]
         end
 
@@ -68,9 +68,9 @@ RSpec.describe SignatureDetection do
 
         let(:raw_message_files) do
           [
-            Rails.root.join('test', 'data', 'email_signature_detection', 'client_c_1.html'),
-            Rails.root.join('test', 'data', 'email_signature_detection', 'client_c_2.html'),
-            Rails.root.join('test', 'data', 'email_signature_detection', 'client_c_3.html')
+            Rails.root.join('test/data/email_signature_detection/client_c_1.html'),
+            Rails.root.join('test/data/email_signature_detection/client_c_2.html'),
+            Rails.root.join('test/data/email_signature_detection/client_c_3.html')
           ]
         end
 
@@ -110,7 +110,7 @@ RSpec.describe SignatureDetection do
   describe '.find_signature_line' do
     context 'when given a plain text message' do
       let(:content_type) { 'text/plain' }
-      let(:content) { File.read(Rails.root.join('test', 'data', 'email_signature_detection', 'client_a_1.txt')) }
+      let(:content) { File.read(Rails.root.join('test/data/email_signature_detection/client_a_1.txt')) }
 
       context 'and a substring it contains' do
         let(:signature) { <<~SIG.chomp }
@@ -134,7 +134,7 @@ RSpec.describe SignatureDetection do
 
     context 'when given an HTML message' do
       let(:content_type) { 'text/html' }
-      let(:content) { File.read(Rails.root.join('test', 'data', 'email_signature_detection', 'example1.html')) }
+      let(:content) { File.read(Rails.root.join('test/data/email_signature_detection/example1.html')) }
 
       context 'and a substring it contains' do
         let(:signature) { <<~SIG.chomp }
diff --git a/spec/lib/user_info_spec.rb b/spec/lib/user_info_spec.rb
index 46bfff7a2..6e1bb1aa6 100644
--- a/spec/lib/user_info_spec.rb
+++ b/spec/lib/user_info_spec.rb
@@ -45,7 +45,7 @@ RSpec.describe UserInfo do
         described_class.ensure_current_user_id do
           raise 'error'
         end
-      rescue # rubocop:disable Lint/HandleExceptions
+      rescue # rubocop:disable Lint/SuppressedException
       end
 
       expect(described_class.current_user_id).to be nil
diff --git a/spec/models/calendar_spec.rb b/spec/models/calendar_spec.rb
index 4e1425c06..74e80056a 100644
--- a/spec/models/calendar_spec.rb
+++ b/spec/models/calendar_spec.rb
@@ -46,7 +46,7 @@ RSpec.describe Calendar, type: :model do
 
     describe '#public_holidays' do
       subject(:calendar) do
-        create(:calendar, ical_url: Rails.root.join('test', 'data', 'calendar', 'calendar1.ics'))
+        create(:calendar, ical_url: Rails.root.join('test/data/calendar/calendar1.ics'))
       end
 
       before { travel_to Time.zone.parse('2017-08-24T01:04:44Z0') }
@@ -63,7 +63,7 @@ RSpec.describe Calendar, type: :model do
 
         context 'with one-time and n-time (recurring) events' do
           subject(:calendar) do
-            create(:calendar, ical_url: Rails.root.join('test', 'data', 'calendar', 'calendar3.ics'))
+            create(:calendar, ical_url: Rails.root.join('test/data/calendar/calendar3.ics'))
           end
 
           it 'accurately computes/imports events' do
@@ -87,7 +87,7 @@ RSpec.describe Calendar, type: :model do
 
   describe '#sync' do
     subject(:calendar) do
-      create(:calendar, ical_url: Rails.root.join('test', 'data', 'calendar', 'calendar1.ics'), default: false)
+      create(:calendar, ical_url: Rails.root.join('test/data/calendar/calendar1.ics'), default: false)
     end
 
     before { travel_to Time.zone.parse('2017-08-24T01:04:44Z0') }
@@ -106,6 +106,7 @@ RSpec.describe Calendar, type: :model do
           expect { calendar.sync }
             .not_to change(calendar, :public_holidays)
         end
+
         it 'does not create a background job for escalation rebuild' do
           calendar  # create and sync (1 inital background job is created)
           expect { calendar.sync } # a second sync right after calendar create
@@ -123,6 +124,7 @@ RSpec.describe Calendar, type: :model do
           expect { calendar.sync }
             .not_to change(calendar, :public_holidays)
         end
+
         it 'does not create a background job for escalation rebuild' do
           expect { calendar.sync }
             .not_to change { Delayed::Job.count }
@@ -152,7 +154,7 @@ RSpec.describe Calendar, type: :model do
       end
 
       context 'and iCal URL has changed' do
-        before { calendar.assign_attributes(ical_url: Rails.root.join('test', 'data', 'calendar', 'calendar2.ics')) }
+        before { calendar.assign_attributes(ical_url: Rails.root.join('test/data/calendar/calendar2.ics')) }
 
         it 'replaces #public_holidays with event data computed from new iCal URL' do
           expect { calendar.save }
diff --git a/spec/models/channel/email_parser_spec.rb b/spec/models/channel/email_parser_spec.rb
index 32a2acdf5..1f68588db 100644
--- a/spec/models/channel/email_parser_spec.rb
+++ b/spec/models/channel/email_parser_spec.rb
@@ -689,11 +689,6 @@ RSpec.describe Channel::EmailParser, type: :model do
             include_examples 'creates a new ticket'
           end
 
-          context 'when image/jpg attachment contains ticket reference' do
-            include_context 'ticket reference in image/jpg attachment'
-            include_examples 'creates a new ticket'
-          end
-
           context 'when In-Reply-To header contains article message-id' do
             include_context 'ticket reference in In-Reply-To header'
             include_examples 'adds message to ticket'
@@ -847,7 +842,7 @@ RSpec.describe Channel::EmailParser, type: :model do
     describe 'formatting to/from addresses' do
       # see https://github.com/zammad/zammad/issues/2198
       context 'when sender address contains spaces (#2198)' do
-        let(:mail_file) { Rails.root.join('test', 'data', 'mail', 'mail071.box') }
+        let(:mail_file) { Rails.root.join('test/data/mail/mail071.box') }
         let(:sender_email) { 'powerquadrantsystem@example.com' }
 
         it 'removes them before creating a new user' do
@@ -867,7 +862,7 @@ RSpec.describe Channel::EmailParser, type: :model do
 
       # see https://github.com/zammad/zammad/issues/2254
       context 'when sender address contains > (#2254)' do
-        let(:mail_file) { Rails.root.join('test', 'data', 'mail', 'mail076.box') }
+        let(:mail_file) { Rails.root.join('test/data/mail/mail076.box') }
         let(:sender_email) { 'millionslotteryspaintransfer@example.com' }
 
         it 'removes them before creating a new user' do
@@ -897,7 +892,7 @@ RSpec.describe Channel::EmailParser, type: :model do
       HEADER
 
       context 'for emails from an unrecognized email address' do
-        let(:message_file) { Rails.root.join('test', 'data', 'email_signature_detection', 'client_a_1.txt') }
+        let(:message_file) { Rails.root.join('test/data/email_signature_detection/client_a_1.txt') }
 
         it 'does not detect signatures' do
           described_class.new.process({}, raw_mail)
@@ -913,9 +908,9 @@ RSpec.describe Channel::EmailParser, type: :model do
           described_class.new.process({}, header + File.read(previous_message_file))
         end
 
-        let(:previous_message_file) { Rails.root.join('test', 'data', 'email_signature_detection', 'client_a_1.txt') }
+        let(:previous_message_file) { Rails.root.join('test/data/email_signature_detection/client_a_1.txt') }
 
-        let(:message_file) { Rails.root.join('test', 'data', 'email_signature_detection', 'client_a_2.txt') }
+        let(:message_file) { Rails.root.join('test/data/email_signature_detection/client_a_2.txt') }
 
         it 'sets detected signature on user (in a background job)' do
           described_class.new.process({}, raw_mail)
@@ -936,7 +931,7 @@ RSpec.describe Channel::EmailParser, type: :model do
     describe 'charset handling' do
       # see https://github.com/zammad/zammad/issues/2224
       context 'when header specifies Windows-1258 charset (#2224)' do
-        let(:mail_file) { Rails.root.join('test', 'data', 'mail', 'mail072.box') }
+        let(:mail_file) { Rails.root.join('test/data/mail/mail072.box') }
 
         it 'does not raise Encoding::ConverterNotFoundError' do
           expect { described_class.new.process({}, raw_mail) }
@@ -945,7 +940,7 @@ RSpec.describe Channel::EmailParser, type: :model do
       end
 
       context 'when attachment for follow up check contains invalid charsets (#2808)' do
-        let(:mail_file) { Rails.root.join('test', 'data', 'mail', 'mail085.box') }
+        let(:mail_file) { Rails.root.join('test/data/mail/mail085.box') }
 
         before { Setting.set('postmaster_follow_up_search_in', %w[attachment body]) }
 
@@ -959,7 +954,7 @@ RSpec.describe Channel::EmailParser, type: :model do
 
     describe 'attachment handling' do
       context 'with header "Content-Transfer-Encoding: x-uuencode"' do
-        let(:mail_file) { Rails.root.join('test', 'data', 'mail', 'mail078-content_transfer_encoding_x_uuencode.box') }
+        let(:mail_file) { Rails.root.join('test/data/mail/mail078-content_transfer_encoding_x_uuencode.box') }
         let(:article) { described_class.new.process({}, raw_mail).second }
 
         it 'does not raise RuntimeError' do
@@ -977,7 +972,7 @@ RSpec.describe Channel::EmailParser, type: :model do
     describe 'inline image handling' do
       # see https://github.com/zammad/zammad/issues/2486
       context 'when image is large but not resizable' do
-        let(:mail_file) { Rails.root.join('test', 'data', 'mail', 'mail079.box') }
+        let(:mail_file) { Rails.root.join('test/data/mail/mail079.box') }
         let(:attachment) { article.attachments.to_a.find { |i| i.filename == 'a.jpg' } }
         let(:article) { described_class.new.process({}, raw_mail).second }
 
@@ -1026,7 +1021,7 @@ RSpec.describe Channel::EmailParser, type: :model do
       let(:message_id) { raw_mail[/(?<=^(References|Message-ID): )\S*/] }
 
       context 'with future retries (delayed)' do
-        let(:mail_file) { Rails.root.join('test', 'data', 'mail', 'mail078.box') }
+        let(:mail_file) { Rails.root.join('test/data/mail/mail078.box') }
 
         context 'on a closed ticket' do
           before { ticket.update(state: Ticket::State.find_by(name: 'closed')) }
@@ -1055,7 +1050,7 @@ RSpec.describe Channel::EmailParser, type: :model do
       end
 
       context 'with no future retries (undeliverable): sample input 1' do
-        let(:mail_file) { Rails.root.join('test', 'data', 'mail', 'mail033-undelivered-mail-returned-to-sender.box') }
+        let(:mail_file) { Rails.root.join('test/data/mail/mail033-undelivered-mail-returned-to-sender.box') }
 
         context 'for original message sent by Agent' do
           it 'sets #preferences on resulting ticket to { "send-auto-responses" => false, "is-auto-reponse" => true }' do
@@ -1097,7 +1092,7 @@ RSpec.describe Channel::EmailParser, type: :model do
       end
 
       context 'with no future retries (undeliverable): sample input 2' do
-        let(:mail_file) { Rails.root.join('test', 'data', 'mail', 'mail055.box') }
+        let(:mail_file) { Rails.root.join('test/data/mail/mail055.box') }
 
         it 'finds the article referenced in the bounce message headers, then adds the bounce message to its ticket' do
           expect { described_class.new.process({}, raw_mail) }
@@ -1181,67 +1176,7 @@ RSpec.describe Channel::EmailParser, type: :model do
   end
 
   describe '#compose_postmaster_reply' do
-    let(:raw_incoming_mail) { File.read(Rails.root.join('test', 'data', 'mail', 'mail010.box')) }
-
-    shared_examples 'postmaster reply' do
-      it 'composes postmaster reply' do
-        reply = described_class.new.send(:compose_postmaster_reply, raw_incoming_mail, locale)
-        expect(reply[:to]).to eq('smith@example.com')
-        expect(reply[:content_type]).to eq('text/plain')
-        expect(reply[:subject]).to eq(expected_subject)
-        expect(reply[:body]).to eq(expected_body)
-      end
-    end
-
-    context 'for English locale (en)' do
-      include_examples 'postmaster reply' do
-        let(:locale) { 'en' }
-        let(:expected_subject) { '[undeliverable] Message too large' }
-        let(:expected_body) do
-          body = <<~BODY
-            Dear Smith Sepp,
-
-            Unfortunately your email titled \"Gruß aus Oberalteich\" could not be delivered to one or more recipients.
-
-            Your message was 0.01 MB but we only accept messages up to 10 MB.
-
-            Please reduce the message size and try again. Thank you for your understanding.
-
-            Regretfully,
-
-            Postmaster of zammad.example.com
-          BODY
-          body.gsub(/\n/, "\r\n")
-        end
-      end
-    end
-
-    context 'for German locale (de)' do
-      include_examples 'postmaster reply' do
-        let(:locale) { 'de' }
-        let(:expected_subject) { '[Unzustellbar] Nachricht zu groß' }
-        let(:expected_body) do
-          body = <<~BODY
-            Hallo Smith Sepp,
-
-            Ihre E-Mail mit dem Betreff \"Gruß aus Oberalteich\" konnte nicht an einen oder mehrere Empfänger zugestellt werden.
-
-            Die Nachricht hatte eine Größe von 0.01 MB, wir akzeptieren jedoch nur E-Mails mit einer Größe von bis zu 10 MB.
-
-            Bitte reduzieren Sie die Größe Ihrer Nachricht und versuchen Sie es erneut. Vielen Dank für Ihr Verständnis.
-
-            Mit freundlichen Grüßen
-
-            Postmaster von zammad.example.com
-          BODY
-          body.gsub(/\n/, "\r\n")
-        end
-      end
-    end
-  end
-
-  describe '#compose_postmaster_reply' do
-    let(:raw_incoming_mail) { File.read(Rails.root.join('test', 'data', 'mail', 'mail010.box')) }
+    let(:raw_incoming_mail) { File.read(Rails.root.join('test/data/mail/mail010.box')) }
 
     shared_examples 'postmaster reply' do
       it 'composes postmaster reply' do
diff --git a/spec/models/channel/filter/match/email_regex_spec.rb b/spec/models/channel/filter/match/email_regex_spec.rb
index 722c9efbb..898ef065c 100644
--- a/spec/models/channel/filter/match/email_regex_spec.rb
+++ b/spec/models/channel/filter/match/email_regex_spec.rb
@@ -46,7 +46,7 @@ RSpec.describe Channel::Filter::Match::EmailRegex do
           it { is_expected.to be(false) }
         end
 
-        context 'and invalid regex (misused ? repeat operator)' do
+        context 'and invalid regex (unassociated wild card operator)' do
           let(:sender) { 'regex:*' }
 
           it { is_expected.to be(false) }
@@ -102,7 +102,7 @@ RSpec.describe Channel::Filter::Match::EmailRegex do
           ERR
         end
 
-        context 'and invalid regex (misused ? repeat operator)' do
+        context 'and invalid regex (unassociated wild card operator)' do
           let(:sender) { 'regex:*' }
 
           it { expect { subject }.to raise_error(<<~ERR.chomp) }
diff --git a/spec/models/concerns/has_groups_examples.rb b/spec/models/concerns/has_groups_examples.rb
index 4dc14d541..3352da9bf 100644
--- a/spec/models/concerns/has_groups_examples.rb
+++ b/spec/models/concerns/has_groups_examples.rb
@@ -6,7 +6,7 @@ RSpec.shared_examples 'HasGroups' do |group_access_factory:|
     let(:group_read) { create(:group) }
     let(:group_inactive) { create(:group, active: false) }
 
-    context '.group_through_identifier' do
+    describe '.group_through_identifier' do
 
       it 'responds to group_through_identifier' do
         expect(described_class).to respond_to(:group_through_identifier)
@@ -21,7 +21,7 @@ RSpec.shared_examples 'HasGroups' do |group_access_factory:|
       end
     end
 
-    context '.group_through' do
+    describe '.group_through' do
 
       it 'responds to group_through' do
         expect(described_class).to respond_to(:group_through)
@@ -32,13 +32,13 @@ RSpec.shared_examples 'HasGroups' do |group_access_factory:|
       end
     end
 
-    context '#groups' do
+    describe '#groups' do
 
       it 'responds to groups' do
         expect(subject).to respond_to(:groups)
       end
 
-      context '#groups.access' do
+      describe '#groups.access' do
 
         it 'responds to groups.access' do
           expect(subject.groups).to respond_to(:access)
@@ -77,7 +77,7 @@ RSpec.shared_examples 'HasGroups' do |group_access_factory:|
       end
     end
 
-    context '#group_access?' do
+    describe '#group_access?' do
 
       before do
         subject.group_names_access_map = {
@@ -120,7 +120,7 @@ RSpec.shared_examples 'HasGroups' do |group_access_factory:|
       end
     end
 
-    context '#group_ids_access' do
+    describe '#group_ids_access' do
 
       before do
         subject.group_names_access_map = {
@@ -179,7 +179,7 @@ RSpec.shared_examples 'HasGroups' do |group_access_factory:|
       end
     end
 
-    context '#groups_access' do
+    describe '#groups_access' do
 
       it 'responds to groups_access' do
         expect(subject).to respond_to(:groups_access)
@@ -199,7 +199,7 @@ RSpec.shared_examples 'HasGroups' do |group_access_factory:|
       end
     end
 
-    context '#group_names_access_map=' do
+    describe '#group_names_access_map=' do
 
       it 'responds to group_names_access_map=' do
         expect(subject).to respond_to(:group_names_access_map=)
@@ -300,7 +300,7 @@ RSpec.shared_examples 'HasGroups' do |group_access_factory:|
       end
     end
 
-    context '#group_names_access_map' do
+    describe '#group_names_access_map' do
 
       it 'responds to group_names_access_map' do
         expect(subject).to respond_to(:group_names_access_map)
@@ -341,7 +341,7 @@ RSpec.shared_examples 'HasGroups' do |group_access_factory:|
       end
     end
 
-    context '#group_ids_access_map=' do
+    describe '#group_ids_access_map=' do
 
       it 'responds to group_ids_access_map=' do
         expect(subject).to respond_to(:group_ids_access_map=)
@@ -424,7 +424,7 @@ RSpec.shared_examples 'HasGroups' do |group_access_factory:|
       end
     end
 
-    context '#group_ids_access_map' do
+    describe '#group_ids_access_map' do
 
       it 'responds to group_ids_access_map' do
         expect(subject).to respond_to(:group_ids_access_map)
@@ -465,7 +465,7 @@ RSpec.shared_examples 'HasGroups' do |group_access_factory:|
       end
     end
 
-    context '#associations_from_param' do
+    describe '#associations_from_param' do
 
       it 'handles group_ids parameter as group_ids_access_map' do
         expected = {
@@ -488,7 +488,7 @@ RSpec.shared_examples 'HasGroups' do |group_access_factory:|
       end
     end
 
-    context '#attributes_with_association_ids' do
+    describe '#attributes_with_association_ids' do
 
       it 'includes group_ids as group_ids_access_map' do
         expected = {
@@ -503,7 +503,7 @@ RSpec.shared_examples 'HasGroups' do |group_access_factory:|
       end
     end
 
-    context '#attributes_with_association_names' do
+    describe '#attributes_with_association_names' do
 
       it 'includes group_ids as group_ids_access_map' do
         expected = {
@@ -530,7 +530,7 @@ RSpec.shared_examples 'HasGroups' do |group_access_factory:|
       end
     end
 
-    context '.group_access' do
+    describe '.group_access' do
 
       before do
         subject.group_names_access_map = {
@@ -566,7 +566,7 @@ RSpec.shared_examples 'HasGroups' do |group_access_factory:|
       end
     end
 
-    context '.group_access_ids' do
+    describe '.group_access_ids' do
 
       it 'responds to group_access_ids' do
         expect(described_class).to respond_to(:group_access_ids)
diff --git a/spec/models/concerns/has_groups_permissions_examples.rb b/spec/models/concerns/has_groups_permissions_examples.rb
index 600e221fa..123092475 100644
--- a/spec/models/concerns/has_groups_permissions_examples.rb
+++ b/spec/models/concerns/has_groups_permissions_examples.rb
@@ -10,56 +10,56 @@ RSpec.shared_examples 'HasGroups and Permissions' do |group_access_no_permission
       }
     end
 
-    context '#group_access?' do
+    describe '#group_access?' do
 
       it 'prevents instances without permissions' do
         expect(subject.group_access?(group_read, 'read')).to be false
       end
     end
 
-    context '#group_ids_access' do
+    describe '#group_ids_access' do
 
       it 'prevents instances without permissions' do
         expect(subject.group_ids_access('read')).to be_empty
       end
     end
 
-    context '#groups_access' do
+    describe '#groups_access' do
 
       it 'prevents instances without permissions' do
         expect(subject.groups_access('read')).to be_empty
       end
     end
 
-    context '#group_names_access_map' do
+    describe '#group_names_access_map' do
 
       it 'prevents instances without permissions' do
         expect(subject.group_names_access_map).to be_empty
       end
     end
 
-    context '#group_ids_access_map' do
+    describe '#group_ids_access_map' do
 
       it 'prevents instances without permissions' do
         expect(subject.group_ids_access_map).to be_empty
       end
     end
 
-    context '#attributes_with_association_ids' do
+    describe '#attributes_with_association_ids' do
 
       it 'prevents instances without permissions' do
         expect(subject.attributes_with_association_ids['group_ids']).to be_empty
       end
     end
 
-    context '#attributes_with_association_names' do
+    describe '#attributes_with_association_names' do
 
       it 'prevents instances without permissions' do
         expect(subject.attributes_with_association_names['group_ids']).to be_empty
       end
     end
 
-    context '.group_access' do
+    describe '.group_access' do
 
       it 'prevents instances without permissions' do
         result = described_class.group_access(group_read.id, 'read')
@@ -67,7 +67,7 @@ RSpec.shared_examples 'HasGroups and Permissions' do |group_access_no_permission
       end
     end
 
-    context '.group_access_ids' do
+    describe '.group_access_ids' do
 
       it 'prevents instances without permissions' do
         result = described_class.group_access(group_read.id, 'read')
diff --git a/spec/models/concerns/has_roles_examples.rb b/spec/models/concerns/has_roles_examples.rb
index 4ab61ffa8..019980ada 100644
--- a/spec/models/concerns/has_roles_examples.rb
+++ b/spec/models/concerns/has_roles_examples.rb
@@ -7,7 +7,7 @@ RSpec.shared_examples 'HasRoles' do |group_access_factory:|
     let(:group_role) { create(:group) }
     let(:group_inactive) { create(:group, active: false) }
 
-    context '#role_access?' do
+    describe '#role_access?' do
 
       it 'responds to role_access?' do
         expect(subject).to respond_to(:role_access?)
@@ -57,7 +57,7 @@ RSpec.shared_examples 'HasRoles' do |group_access_factory:|
       end
     end
 
-    context '.role_access_ids' do
+    describe '.role_access_ids' do
 
       before do
         role.group_names_access_map = {
@@ -115,7 +115,7 @@ RSpec.shared_examples 'HasRoles' do |group_access_factory:|
         }
       end
 
-      context '#group_access?' do
+      describe '#group_access?' do
 
         it 'falls back to #role_access?' do
           expect(subject).to receive(:role_access?)
@@ -128,7 +128,7 @@ RSpec.shared_examples 'HasRoles' do |group_access_factory:|
         end
       end
 
-      context '#group_ids_access' do
+      describe '#group_ids_access' do
 
         before do
           role.group_names_access_map = {
@@ -198,7 +198,7 @@ RSpec.shared_examples 'HasRoles' do |group_access_factory:|
         end
       end
 
-      context '.group_access_ids' do
+      describe '.group_access_ids' do
 
         it 'includes the result of .role_access_ids' do
           result = described_class.group_access_ids(group_role, 'read')
diff --git a/spec/models/concerns/has_search_index_backend_examples.rb b/spec/models/concerns/has_search_index_backend_examples.rb
index 8bd4f6e87..eb3aab17b 100644
--- a/spec/models/concerns/has_search_index_backend_examples.rb
+++ b/spec/models/concerns/has_search_index_backend_examples.rb
@@ -1,6 +1,6 @@
 RSpec.shared_examples 'HasSearchIndexBackend' do |indexed_factory:|
 
-  context '#search_index_update', performs_jobs: true do
+  describe '#search_index_update', performs_jobs: true do
     subject { create(indexed_factory) }
 
     before do
diff --git a/spec/models/ticket/subject_spec.rb b/spec/models/ticket/subject_spec.rb
index a7e2ecc7c..c0bdc25b9 100644
--- a/spec/models/ticket/subject_spec.rb
+++ b/spec/models/ticket/subject_spec.rb
@@ -7,6 +7,7 @@ RSpec.describe Ticket::Subject do
     it 'build subject based on new title' do
       expect(ticket.subject_build('other title')).to eq("other title [Ticket##{ticket.number}]")
     end
+
     it 'build subject based on new title with ticket_hook_position left' do
       Setting.set('ticket_hook_position', 'left')
       expect(ticket.subject_build('other title')).to eq("[Ticket##{ticket.number}] other title")
@@ -16,9 +17,11 @@ RSpec.describe Ticket::Subject do
       Setting.set('ticket_hook_position', '')
       expect(ticket.subject_build('other title')).to eq('other title')
     end
+
     it 'build subject based with forward argument' do
       expect(ticket.subject_build('other title', 'forward')).to eq("FWD: other title [Ticket##{ticket.number}]")
     end
+
     it 'build subject based with reply argument' do
       expect(ticket.subject_build('other title', 'reply')).to eq("RE: other title [Ticket##{ticket.number}]")
     end
@@ -28,21 +31,27 @@ RSpec.describe Ticket::Subject do
     it 'cleanup subject with undefined string' do
       expect(ticket.subject_clean(nil)).to eq('')
     end
+
     it 'cleanup subject with empty string' do
       expect(ticket.subject_clean('')).to eq('')
     end
+
     it 'cleanup subject with long string which need to be truncated by [...]' do
       expect(ticket.subject_clean('123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890')).to eq('12345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890[...]')
     end
+
     it 'cleanup subject with regular ticket#' do
       expect(ticket.subject_clean("something [Ticket##{ticket.number}]")).to eq('something')
     end
+
     it 'cleanup subject with regular ticket# multiple time' do
       expect(ticket.subject_clean("[Ticket##{ticket.number}] [Ticket##{ticket.number}] something [Ticket##{ticket.number}]")).to eq('something')
     end
+
     it 'cleanup subject with foreign ticket#' do
       expect(ticket.subject_clean('something [Ticket#123456]')).to eq('something [Ticket#123456]')
     end
+
     it 'cleanup subject with some reply signs' do
       expect(ticket.subject_clean('RE: RE: Re[5]: something [Ticket#123456]')).to eq('something [Ticket#123456]')
     end
diff --git a/spec/models/ticket_spec.rb b/spec/models/ticket_spec.rb
index 964c507bc..e6606d63d 100644
--- a/spec/models/ticket_spec.rb
+++ b/spec/models/ticket_spec.rb
@@ -924,7 +924,7 @@ RSpec.describe Ticket, type: :model do
       context 'when ticket is generated from email (with attachments)' do
         subject(:ticket) { Channel::EmailParser.new.process({}, raw_email).first }
 
-        let(:raw_email) { File.read(Rails.root.join('test', 'data', 'mail', 'mail001.box')) }
+        let(:raw_email) { File.read(Rails.root.join('test/data/mail/mail001.box')) }
 
         it 'adds attachments to the Store{::File,::Provider::DB} tables' do
           expect { ticket }
@@ -965,9 +965,7 @@ RSpec.describe Ticket, type: :model do
                 .and change { Store::File.count }.by(0)
                 .and change { Store::Provider::DB.count }.by(0)
             end
-          end
 
-          context 'when only the duplicate ticket is destroyed' do
             it 'deletes all related attachments' do
               duplicate.destroy
 
diff --git a/spec/models/translation_spec.rb b/spec/models/translation_spec.rb
index 360a0864b..d8f728c59 100644
--- a/spec/models/translation_spec.rb
+++ b/spec/models/translation_spec.rb
@@ -259,7 +259,7 @@ RSpec.describe Translation do
     it 'check download of translations' do
       version = Version.get
       locale = 'de-de'
-      directory = Rails.root.join('config', 'translations')
+      directory = Rails.root.join('config/translations')
       if File.directory?(directory)
         FileUtils.rm_rf(directory)
       end
diff --git a/spec/models/trigger_spec.rb b/spec/models/trigger_spec.rb
index d47a2edb4..0bf0368ec 100644
--- a/spec/models/trigger_spec.rb
+++ b/spec/models/trigger_spec.rb
@@ -40,7 +40,7 @@ RSpec.describe Trigger, type: :model do
       context 'when ticket is created via Channel::EmailParser.process' do
         before { create(:email_address, groups: [Group.first]) }
 
-        let(:raw_email) { File.read(Rails.root.join('test', 'data', 'mail', 'mail001.box')) }
+        let(:raw_email) { File.read(Rails.root.join('test/data/mail/mail001.box')) }
 
         it 'fires (without altering ticket state)' do
           expect { Channel::EmailParser.new.process({}, raw_email) }
@@ -54,7 +54,7 @@ RSpec.describe Trigger, type: :model do
       context 'when ticket is created via Channel::EmailParser.process with inline image' do
         before { create(:email_address, groups: [Group.first]) }
 
-        let(:raw_email) { File.read(Rails.root.join('test', 'data', 'mail', 'mail010.box')) }
+        let(:raw_email) { File.read(Rails.root.join('test/data/mail/mail010.box')) }
 
         it 'fires (without altering ticket state)' do
           expect { Channel::EmailParser.new.process({}, raw_email) }
@@ -130,7 +130,7 @@ RSpec.describe Trigger, type: :model do
                    subject:    raw_email[/(?<=^Subject: Re: ).*$/])
           end
 
-          let(:raw_email) { File.read(Rails.root.join('test', 'data', 'mail', 'mail005.box')) }
+          let(:raw_email) { File.read(Rails.root.join('test/data/mail/mail005.box')) }
 
           it 'fires (without altering ticket state)' do
             expect { Channel::EmailParser.new.process({}, raw_email) }
@@ -147,7 +147,7 @@ RSpec.describe Trigger, type: :model do
                    message_id: raw_email[/(?<=^Message-ID: )\S*/])
           end
 
-          let(:raw_email) { File.read(Rails.root.join('test', 'data', 'mail', 'mail055.box')) }
+          let(:raw_email) { File.read(Rails.root.join('test/data/mail/mail055.box')) }
 
           it 'does not fire' do
             expect { Channel::EmailParser.new.process({}, raw_email) }
diff --git a/spec/rails_helper.rb b/spec/rails_helper.rb
index d65592869..7aa077da3 100644
--- a/spec/rails_helper.rb
+++ b/spec/rails_helper.rb
@@ -21,7 +21,7 @@ require 'rspec/rails'
 # directory. Alternatively, in the individual `*_spec.rb` files, manually
 # require only the support files necessary.
 #
-Dir[Rails.root.join('spec', 'support', '**', '*.rb')].each { |f| require f }
+Dir[Rails.root.join('spec/support/**/*.rb')].sort.each { |f| require f }
 
 # Checks for pending migration and applies them before tests are run.
 # If you are not using ActiveRecord, you can remove this line.
diff --git a/spec/requests/integration/monitoring_spec.rb b/spec/requests/integration/monitoring_spec.rb
index d451a29ad..5a68ea634 100644
--- a/spec/requests/integration/monitoring_spec.rb
+++ b/spec/requests/integration/monitoring_spec.rb
@@ -27,7 +27,7 @@ RSpec.describe 'Monitoring', type: :request do
       channel.last_log_out = nil
       channel.save!
     end
-    dir = Rails.root.join('tmp', 'unprocessable_mail')
+    dir = Rails.root.join('tmp/unprocessable_mail')
     Dir.glob("#{dir}/*.eml") do |entry|
       File.delete(entry)
     end
@@ -457,7 +457,7 @@ RSpec.describe 'Monitoring', type: :request do
       travel_back
 
       # health_check - unprocessable mail
-      dir = Rails.root.join('tmp', 'unprocessable_mail')
+      dir = Rails.root.join('tmp/unprocessable_mail')
       FileUtils.mkdir_p(dir)
       FileUtils.touch("#{dir}/test.eml")
 
diff --git a/spec/requests/integration/telegram_spec.rb b/spec/requests/integration/telegram_spec.rb
index f46437ef9..a67216021 100644
--- a/spec/requests/integration/telegram_spec.rb
+++ b/spec/requests/integration/telegram_spec.rb
@@ -133,6 +133,7 @@ RSpec.describe 'Telegram Webhook Integration', type: :request do
           post '/api/v1/channels_telegram_webhook', params: read_message('private', 'start'), as: :json
           expect(response).to have_http_status(:not_found)
         end
+
         it 'bot id is missing' do
           post '/api/v1/channels_telegram_webhook/not_existing', params: read_message('private', 'start'), as: :json
           expect(response).to have_http_status(:unprocessable_entity)
diff --git a/spec/requests/integration/twitter_webhook_spec.rb b/spec/requests/integration/twitter_webhook_spec.rb
index 860dbbc4f..bd13bbc34 100644
--- a/spec/requests/integration/twitter_webhook_spec.rb
+++ b/spec/requests/integration/twitter_webhook_spec.rb
@@ -140,7 +140,7 @@ RSpec.describe 'Twitter Webhook Integration', type: :request do
 
     describe 'auto-creation of tickets/articles on webhook receipt' do
       let(:webhook_payload) do
-        JSON.parse(File.read(Rails.root.join('test', 'data', 'twitter', payload_file))).symbolize_keys
+        JSON.parse(File.read(Rails.root.join('test/data/twitter', payload_file))).symbolize_keys
       end
 
       context 'for outbound DMs' do
@@ -238,7 +238,7 @@ RSpec.describe 'Twitter Webhook Integration', type: :request do
           before { post '/api/v1/channels_twitter_webhook', **previous_webhook_payload, as: :json }
 
           let(:previous_webhook_payload) do
-            JSON.parse(File.read(Rails.root.join('test', 'data', 'twitter', 'webhook2_direct_message.json'))).symbolize_keys
+            JSON.parse(File.read(Rails.root.join('test/data/twitter/webhook2_direct_message.json'))).symbolize_keys
           end
 
           it 'returns 200' do
diff --git a/spec/requests/search_spec.rb b/spec/requests/search_spec.rb
index fb64c5f17..dbc65002f 100644
--- a/spec/requests/search_spec.rb
+++ b/spec/requests/search_spec.rb
@@ -66,7 +66,7 @@ RSpec.describe 'Search', type: :request, searchindex: true do
     Store.add(
       object:        'Ticket::Article',
       o_id:          article.id,
-      data:          File.binread(Rails.root.join('test', 'data', 'elasticsearch', 'es-normal.txt')),
+      data:          File.binread(Rails.root.join('test/data/elasticsearch/es-normal.txt')),
       filename:      'es-normal.txt',
       preferences:   {},
       created_by_id: 1,
diff --git a/spec/requests/ticket/article_attachments_spec.rb b/spec/requests/ticket/article_attachments_spec.rb
index a02be13d7..d58f3fa38 100644
--- a/spec/requests/ticket/article_attachments_spec.rb
+++ b/spec/requests/ticket/article_attachments_spec.rb
@@ -66,7 +66,7 @@ RSpec.describe 'Ticket Article Attachments', type: :request do
     end
 
     it 'does test attachments for split' do
-      email_file_path  = Rails.root.join('test', 'data', 'mail', 'mail024.box')
+      email_file_path  = Rails.root.join('test/data/mail/mail024.box')
       email_raw_string = File.read(email_file_path)
       ticket_p, article_p, _user_p = Channel::EmailParser.new.process({}, email_raw_string)
 
@@ -81,7 +81,7 @@ RSpec.describe 'Ticket Article Attachments', type: :request do
     end
 
     it 'does test attachments for forward' do
-      email_file_path  = Rails.root.join('test', 'data', 'mail', 'mail008.box')
+      email_file_path  = Rails.root.join('test/data/mail/mail008.box')
       email_raw_string = File.read(email_file_path)
       _ticket_p, article_p, _user_p = Channel::EmailParser.new.process({}, email_raw_string)
 
@@ -96,7 +96,7 @@ RSpec.describe 'Ticket Article Attachments', type: :request do
       expect(json_response['attachments']).to be_a_kind_of(Array)
       expect(json_response['attachments']).to be_blank
 
-      email_file_path  = Rails.root.join('test', 'data', 'mail', 'mail024.box')
+      email_file_path  = Rails.root.join('test/data/mail/mail024.box')
       email_raw_string = File.read(email_file_path)
       _ticket_p, article_p, _user_p = Channel::EmailParser.new.process({}, email_raw_string)
 
diff --git a/spec/support/capybara/browser_test_helper.rb b/spec/support/capybara/browser_test_helper.rb
index 5f31438c5..d1f0c77d8 100644
--- a/spec/support/capybara/browser_test_helper.rb
+++ b/spec/support/capybara/browser_test_helper.rb
@@ -71,7 +71,7 @@ module BrowserTestHelper
       self.until do
 
         yield
-      rescue Capybara::ElementNotFound # rubocop:disable Lint/HandleExceptions
+      rescue Capybara::ElementNotFound # rubocop:disable Lint/SuppressedException
 
       end
     rescue Selenium::WebDriver::Error::TimeOutError => e
diff --git a/spec/support/db_migration.rb b/spec/support/db_migration.rb
index c18aa79af..7a4cfcb03 100644
--- a/spec/support/db_migration.rb
+++ b/spec/support/db_migration.rb
@@ -1,5 +1,5 @@
 # require all database migrations so we can test them without manual require
-Rails.root.join('db', 'migrate').children.each do |migration|
+Rails.root.join('db/migrate').children.each do |migration|
   require migration.to_s
 end
 
diff --git a/spec/system/setup/auto_wizard_spec.rb b/spec/system/setup/auto_wizard_spec.rb
index 8c33b8e40..abb7e9c9b 100644
--- a/spec/system/setup/auto_wizard_spec.rb
+++ b/spec/system/setup/auto_wizard_spec.rb
@@ -5,7 +5,7 @@ RSpec.describe 'Auto wizard', type: :system, set_up: false do
   it 'Automatic setup and login' do
 
     FileUtils.ln(
-      Rails.root.join('contrib', 'auto_wizard_test.json'),
+      Rails.root.join('contrib/auto_wizard_test.json'),
       Rails.root.join('auto_wizard.json'),
       force: true
     )
diff --git a/test/browser/agent_ticket_attachment_test.rb b/test/browser/agent_ticket_attachment_test.rb
index d1f40ed57..31fe35d4a 100644
--- a/test/browser/agent_ticket_attachment_test.rb
+++ b/test/browser/agent_ticket_attachment_test.rb
@@ -44,8 +44,8 @@ class AgentTicketAttachmentTest < TestCase
     # add attachment, attachment check should quiet
     file_upload(
       css:   '.content.active .attachmentPlaceholder-inputHolder input',
-      files: [Rails.root.join('test', 'data', 'upload', 'upload1.txt'),
-              Rails.root.join('test', 'data', 'upload', 'upload2.jpg')],
+      files: [Rails.root.join('test/data/upload/upload1.txt'),
+              Rails.root.join('test/data/upload/upload2.jpg')],
     )
 
     # upload might take a while
@@ -98,7 +98,7 @@ class AgentTicketAttachmentTest < TestCase
     # add attachment, attachment check should quiet
     file_upload(
       css:   '.content.active .attachmentPlaceholder-inputHolder input',
-      files: [Rails.root.join('test', 'data', 'upload', 'upload1.txt')],
+      files: [Rails.root.join('test/data/upload/upload1.txt')],
     )
 
     # upload might take a while
@@ -145,8 +145,8 @@ class AgentTicketAttachmentTest < TestCase
     # add attachment without body
     file_upload(
       css:   '.content.active .attachmentPlaceholder-inputHolder input',
-      files: [Rails.root.join('test', 'data', 'upload', 'upload1.txt'),
-              Rails.root.join('test', 'data', 'upload', 'upload2.jpg')],
+      files: [Rails.root.join('test/data/upload/upload1.txt'),
+              Rails.root.join('test/data/upload/upload2.jpg')],
     )
 
     # upload might take a while
diff --git a/test/browser/agent_ticket_zoom_hide_test.rb b/test/browser/agent_ticket_zoom_hide_test.rb
index d7e06c6d5..260b8787c 100644
--- a/test/browser/agent_ticket_zoom_hide_test.rb
+++ b/test/browser/agent_ticket_zoom_hide_test.rb
@@ -43,7 +43,7 @@ class AgentTicketZoomHideTest < TestCase
     ticket_update(
       data: {
         body:  'added image attachment',
-        files: [Rails.root.join('test', 'data', 'upload', 'upload2.jpg')],
+        files: [Rails.root.join('test/data/upload/upload2.jpg')],
       },
     )
 
diff --git a/test/browser_test_helper.rb b/test/browser_test_helper.rb
index 8f20774f4..aa285294a 100644
--- a/test/browser_test_helper.rb
+++ b/test/browser_test_helper.rb
@@ -1,5 +1,5 @@
 ENV['RAILS_ENV'] = 'test'
-# rubocop:disable HandleExceptions, NonLocalExitFromIterator, Style/GuardClause, Lint/MissingCopEnableDirective
+# rubocop:disable Lint/SuppressedException, Lint/NonLocalExitFromIterator, Style/GuardClause, Lint/MissingCopEnableDirective
 require File.expand_path('../config/environment', __dir__)
 require 'selenium-webdriver'
 require 'json'
@@ -1475,7 +1475,7 @@ set type of task (closeTab, closeNextInOverview, stayOnTab)
               return true
             end
           end
-        rescue
+        rescue # rubocop:disable Lint/SuppressedException
           # try again
         end
       end
@@ -1537,7 +1537,7 @@ wait untill text in selector disabppears
             sleep 1
             return true
           end
-        rescue
+        rescue # rubocop:disable Lint/SuppressedException
           # try again
         end
       end
@@ -1700,7 +1700,7 @@ wait untill text in selector disabppears
         else
           break
         end
-      rescue
+      rescue # rubocop:disable Lint/SuppressedException
         # try again
       end
     end
@@ -2542,7 +2542,7 @@ wait untill text in selector disabppears
           if text.match?(/(Discard your unsaved changes.|Verwerfen der)/)
             found = true
           end
-        rescue
+        rescue # rubocop:disable Lint/SuppressedException
           # try again
         end
         sleep 1
@@ -2580,7 +2580,7 @@ wait untill text in selector disabppears
           sleep 1
           return true
         end
-      rescue
+      rescue # rubocop:disable Lint/SuppressedException
         # try again
       end
       sleep 1
@@ -4485,7 +4485,7 @@ wait untill text in selector disabppears
           puts "#{time}/#{log.level}: #{log.message}"
         end
       end
-    rescue
+    rescue # rubocop:disable Lint/SuppressedException
       # failed to get logs
     end
     return if !DEBUG
diff --git a/test/integration/elasticsearch_test.rb b/test/integration/elasticsearch_test.rb
index bbbdd0be0..4591a9cb5 100644
--- a/test/integration/elasticsearch_test.rb
+++ b/test/integration/elasticsearch_test.rb
@@ -143,7 +143,7 @@ class ElasticsearchTest < ActiveSupport::TestCase
     Store.add(
       object:        'Ticket::Article',
       o_id:          article1.id,
-      data:          File.binread(Rails.root.join('test', 'data', 'elasticsearch', 'es-normal.txt')),
+      data:          File.binread(Rails.root.join('test/data/elasticsearch/es-normal.txt')),
       filename:      'es-normal.txt',
       preferences:   {},
       created_by_id: 1,
@@ -205,7 +205,7 @@ class ElasticsearchTest < ActiveSupport::TestCase
     Store.add(
       object:        'Ticket::Article',
       o_id:          article1.id,
-      data:          File.binread(Rails.root.join('test', 'data', 'elasticsearch', 'es-normal.txt')),
+      data:          File.binread(Rails.root.join('test/data/elasticsearch/es-normal.txt')),
       filename:      'es-normal.txt',
       preferences:   {},
       created_by_id: 1,
@@ -216,7 +216,7 @@ class ElasticsearchTest < ActiveSupport::TestCase
     Store.add(
       object:        'Ticket::Article',
       o_id:          article1.id,
-      data:          File.binread(Rails.root.join('test', 'data', 'elasticsearch', 'es-pdf1.pdf')),
+      data:          File.binread(Rails.root.join('test/data/elasticsearch/es-pdf1.pdf')),
       filename:      'es-pdf1.pdf',
       preferences:   {},
       created_by_id: 1,
@@ -227,7 +227,7 @@ class ElasticsearchTest < ActiveSupport::TestCase
     Store.add(
       object:        'Ticket::Article',
       o_id:          article1.id,
-      data:          File.binread(Rails.root.join('test', 'data', 'elasticsearch', 'es-box1.box')),
+      data:          File.binread(Rails.root.join('test/data/elasticsearch/es-box1.box')),
       filename:      'mail1.box',
       preferences:   {},
       created_by_id: 1,
@@ -238,7 +238,7 @@ class ElasticsearchTest < ActiveSupport::TestCase
     Store.add(
       object:        'Ticket::Article',
       o_id:          article1.id,
-      data:          File.binread(Rails.root.join('test', 'data', 'elasticsearch', 'es-too-big.txt')),
+      data:          File.binread(Rails.root.join('test/data/elasticsearch/es-too-big.txt')),
       filename:      'es-too-big.txt',
       preferences:   {},
       created_by_id: 1,
diff --git a/test/integration/email_postmaster_to_sender.rb b/test/integration/email_postmaster_to_sender.rb
index 7936bb816..31f331bdc 100644
--- a/test/integration/email_postmaster_to_sender.rb
+++ b/test/integration/email_postmaster_to_sender.rb
@@ -93,7 +93,7 @@ Oversized Email Message Body #{'#' * 120_000}
 ".gsub(/\n/, "\r\n")
 
     large_message_md5 = Digest::MD5.hexdigest(large_message)
-    large_message_size = format('%.2f', large_message.size.to_f / 1024 / 1024)
+    large_message_size = format('%<MB>.2f', MB: large_message.size.to_f / 1024 / 1024)
 
     imap.append(@folder, large_message, [], Time.zone.now)
 
@@ -101,7 +101,7 @@ Oversized Email Message Body #{'#' * 120_000}
 
     # 1. verify that the oversized email has been saved locally to:
     # /tmp/oversized_mail/yyyy-mm-ddThh:mm:ss-:md5.eml
-    path = Rails.root.join('tmp', 'oversized_mail')
+    path = Rails.root.join('tmp/oversized_mail')
     target_files = Dir.entries(path).select do |filename|
       filename =~ /^#{large_message_md5}\.eml$/
     end
@@ -111,7 +111,7 @@ Oversized Email Message Body #{'#' * 120_000}
     target_file = target_files.max
 
     # verify that the file is byte for byte identical to the sent message
-    file_path = Rails.root.join('tmp', 'oversized_mail', target_file)
+    file_path = Rails.root.join('tmp/oversized_mail', target_file)
     eml_data = File.read(file_path)
     assert_equal(large_message, eml_data)
 
@@ -181,7 +181,7 @@ Oversized Email Message Body #{'#' * 120_000}
 
     # 1. verify that the oversized email has been saved locally to:
     # /tmp/oversized_mail/yyyy-mm-ddThh:mm:ss-:md5.eml
-    path = Rails.root.join('tmp', 'oversized_mail')
+    path = Rails.root.join('tmp/oversized_mail')
     target_files = Dir.entries(path).select do |filename|
       filename =~ /^.+?\.eml$/
     end
diff --git a/test/integration_test_helper.rb b/test/integration_test_helper.rb
index 150d75a9f..3286d4234 100644
--- a/test/integration_test_helper.rb
+++ b/test/integration_test_helper.rb
@@ -17,8 +17,8 @@ class ActiveSupport::TestCase
   Cache.clear
 
   # load seeds
-  load Rails.root.join('db', 'seeds.rb')
-  load Rails.root.join('test', 'fixtures', 'seeds.rb')
+  load Rails.root.join('db/seeds.rb')
+  load Rails.root.join('test/fixtures/seeds.rb')
 
   # set system mode to done / to activate
   Setting.set('system_init_done', true)
diff --git a/test/test_helper.rb b/test/test_helper.rb
index 5cbf6b3c0..652aa2ba4 100644
--- a/test/test_helper.rb
+++ b/test/test_helper.rb
@@ -14,8 +14,8 @@ class ActiveSupport::TestCase
   Cache.clear
 
   # load seeds
-  load Rails.root.join('db', 'seeds.rb')
-  load Rails.root.join('test', 'fixtures', 'seeds.rb')
+  load Rails.root.join('db/seeds.rb')
+  load Rails.root.join('test/fixtures/seeds.rb')
 
   # set system mode to done / to activate
   Setting.set('system_init_done', true)
diff --git a/test/test_support_helper.rb b/test/test_support_helper.rb
index ca83adf9b..05948a194 100644
--- a/test/test_support_helper.rb
+++ b/test/test_support_helper.rb
@@ -1,2 +1,2 @@
 # automatically require all helpers in test/support
-Dir[Rails.root.join('test', 'support', '**', '*.rb')].each { |f| require f }
+Dir[Rails.root.join('test/support/**/*.rb')].sort.each { |f| require f }
diff --git a/test/unit/store_test.rb b/test/unit/store_test.rb
index 3ce75ff5c..e21a57a87 100644
--- a/test/unit/store_test.rb
+++ b/test/unit/store_test.rb
@@ -4,7 +4,7 @@ class StoreTest < ActiveSupport::TestCase
   test 'store fs - get_location' do
     sha = 'ed7002b439e9ac845f22357d822bac1444730fbdb6016d3ec9432297b9ec9f73'
     location = Store::Provider::File.get_location(sha)
-    assert_equal(Rails.root.join('storage', 'fs', 'ed70', '02b4', '39e9a', 'c845f', '22357d8', '22bac14', '44730fbdb6016d3ec9432297b9ec9f73').to_s, location)
+    assert_equal(Rails.root.join('storage/fs/ed70/02b4/39e9a/c845f/22357d8/22bac14/44730fbdb6016d3ec9432297b9ec9f73').to_s, location)
   end
 
   test 'store fs - empty dir remove' do
@@ -18,11 +18,11 @@ class StoreTest < ActiveSupport::TestCase
     Store::Provider::File.delete(sha)
     exists = File.exist?(location)
     assert_not(exists)
-    exists = File.exist?(Rails.root.join('storage', 'fs', 'ed70', '02b4'))
+    exists = File.exist?(Rails.root.join('storage/fs/ed70/02b4'))
     assert_not(exists)
-    exists = File.exist?(Rails.root.join('storage', 'fs', 'ed70'))
+    exists = File.exist?(Rails.root.join('storage/fs/ed70'))
     assert_not(exists)
-    exists = File.exist?(Rails.root.join('storage', 'fs'))
+    exists = File.exist?(Rails.root.join('storage/fs'))
     assert(exists)
     exists = File.exist?(Rails.root.join('storage'))
     assert(exists)
@@ -41,12 +41,12 @@ class StoreTest < ActiveSupport::TestCase
         o_id:     2,
       },
       {
-        data:     File.binread(Rails.root.join('test', 'data', 'pdf', 'test1.pdf')),
+        data:     File.binread(Rails.root.join('test/data/pdf/test1.pdf')),
         filename: 'test.pdf',
         o_id:     3,
       },
       {
-        data:     File.binread(Rails.root.join('test', 'data', 'pdf', 'test1.pdf')),
+        data:     File.binread(Rails.root.join('test/data/pdf/test1.pdf')),
         filename: 'test-again.pdf',
         o_id:     4,
       },
@@ -158,7 +158,7 @@ class StoreTest < ActiveSupport::TestCase
     store = Store.add(
       object:        'SomeObject1',
       o_id:          rand(1_234_567_890),
-      data:          File.binread(Rails.root.join('test', 'data', 'upload', 'upload1.txt')),
+      data:          File.binread(Rails.root.join('test/data/upload/upload1.txt')),
       filename:      'test1.pdf',
       preferences:   {
         content_type: 'text/plain',
@@ -180,7 +180,7 @@ class StoreTest < ActiveSupport::TestCase
     store = Store.add(
       object:        'SomeObject2',
       o_id:          rand(1_234_567_890),
-      data:          File.binread(Rails.root.join('test', 'data', 'upload', 'upload1.txt')),
+      data:          File.binread(Rails.root.join('test/data/upload/upload1.txt')),
       filename:      'test1.pdf',
       preferences:   {
         content_type: 'image/jpg',
@@ -202,7 +202,7 @@ class StoreTest < ActiveSupport::TestCase
     store = Store.add(
       object:        'SomeObject3',
       o_id:          rand(1_234_567_890),
-      data:          File.binread(Rails.root.join('test', 'data', 'upload', 'upload2.jpg')),
+      data:          File.binread(Rails.root.join('test/data/upload/upload2.jpg')),
       filename:      'test1.pdf',
       preferences:   {
         content_type: 'image/jpg',
@@ -228,7 +228,7 @@ class StoreTest < ActiveSupport::TestCase
     store = Store.add(
       object:        'SomeObject4',
       o_id:          rand(1_234_567_890),
-      data:          File.binread(Rails.root.join('test', 'data', 'image', '1000x1000.png')),
+      data:          File.binread(Rails.root.join('test/data/image/1000x1000.png')),
       filename:      'test1.png',
       preferences:   {
         content_type: 'image/png',
@@ -252,7 +252,7 @@ class StoreTest < ActiveSupport::TestCase
     store = Store.add(
       object:        'SomeObject5',
       o_id:          rand(1_234_567_890),
-      data:          File.binread(Rails.root.join('test', 'data', 'image', '1x1.png')),
+      data:          File.binread(Rails.root.join('test/data/image/1x1.png')),
       filename:      'test1.png',
       preferences:   {
         content_type: 'image/png',
@@ -274,7 +274,7 @@ class StoreTest < ActiveSupport::TestCase
     store = Store.add(
       object:        'SomeObject6',
       o_id:          rand(1_234_567_890),
-      data:          File.binread(Rails.root.join('test', 'data', 'image', '4000x1.jpg')),
+      data:          File.binread(Rails.root.join('test/data/image/4000x1.jpg')),
       filename:      'test1.jpg',
       preferences:   {
         content_type: 'image/jpg',
@@ -290,7 +290,7 @@ class StoreTest < ActiveSupport::TestCase
     store = Store.add(
       object:        'SomeObject7',
       o_id:          rand(1_234_567_890),
-      data:          File.binread(Rails.root.join('test', 'data', 'image', '8000x25.jpg')),
+      data:          File.binread(Rails.root.join('test/data/image/8000x25.jpg')),
       filename:      'test1.jpg',
       preferences:   {
         content_type: 'image/jpg',
@@ -306,7 +306,7 @@ class StoreTest < ActiveSupport::TestCase
     store = Store.add(
       object:        'SomeObject8',
       o_id:          rand(1_234_567_890),
-      data:          File.binread(Rails.root.join('test', 'data', 'image', '8000x300.jpg')),
+      data:          File.binread(Rails.root.join('test/data/image/8000x300.jpg')),
       filename:      'test1.jpg',
       preferences:   {
         content_type: 'image/jpg',
@@ -323,7 +323,7 @@ class StoreTest < ActiveSupport::TestCase
     store = Store.add(
       object:        'SomeObject3',
       o_id:          rand(1_234_567_890),
-      data:          File.binread(Rails.root.join('test', 'data', 'upload', 'upload2.jpg')),
+      data:          File.binread(Rails.root.join('test/data/upload/upload2.jpg')),
       filename:      'test1.pdf',
       preferences:   {
         content_type: 'image/jpg',
@@ -340,7 +340,7 @@ class StoreTest < ActiveSupport::TestCase
     store = Store.add(
       object:        'SomeObject1',
       o_id:          rand(1_234_567_890),
-      data:          File.binread(Rails.root.join('test', 'data', 'upload', 'upload1.txt')),
+      data:          File.binread(Rails.root.join('test/data/upload/upload1.txt')),
       filename:      'test1.pdf',
       preferences:   {
         content_type: 'text/plain',
@@ -358,7 +358,7 @@ class StoreTest < ActiveSupport::TestCase
     store = Store.add(
       object:        'SomeObject1',
       o_id:          rand(1_234_567_890),
-      data:          File.binread(Rails.root.join('test', 'data', 'upload', 'upload1.txt')),
+      data:          File.binread(Rails.root.join('test/data/upload/upload1.txt')),
       filename:      'test1.pdf',
       preferences:   {
         content_type: 'text/plain',
@@ -385,7 +385,7 @@ class StoreTest < ActiveSupport::TestCase
     store = Store.add(
       object:        'SomeObject1',
       o_id:          rand(1_234_567_890),
-      data:          File.binread(Rails.root.join('test', 'data', 'upload', 'upload1.txt')),
+      data:          File.binread(Rails.root.join('test/data/upload/upload1.txt')),
       filename:      'test1.pdf',
       preferences:   preferences,
       created_by_id: 1,
@@ -408,7 +408,7 @@ class StoreTest < ActiveSupport::TestCase
     store = Store.add(
       object:        'SomeObject1',
       o_id:          rand(1_234_567_890),
-      data:          File.binread(Rails.root.join('test', 'data', 'upload', 'upload1.txt')),
+      data:          File.binread(Rails.root.join('test/data/upload/upload1.txt')),
       filename:      'test1.pdf',
       preferences:   preferences,
       created_by_id: 1,
diff --git a/test/unit/ticket_trigger_recursive_disabled_test.rb b/test/unit/ticket_trigger_recursive_disabled_test.rb
index 54f741008..ecca70964 100644
--- a/test/unit/ticket_trigger_recursive_disabled_test.rb
+++ b/test/unit/ticket_trigger_recursive_disabled_test.rb
@@ -707,7 +707,7 @@ class TicketTriggerRecursiveDisabledTest < ActiveSupport::TestCase
     )
 
     # process mail without Precedence header
-    content = File.read(Rails.root.join('test', 'data', 'ticket_trigger', 'mail1.box'))
+    content = File.read(Rails.root.join('test/data/ticket_trigger/mail1.box'))
     ticket_p, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, content)
 
     assert_equal('aaäöüßad asd', ticket_p.title)
@@ -833,21 +833,21 @@ class TicketTriggerRecursiveDisabledTest < ActiveSupport::TestCase
     assert_equal('text/html', article_p.content_type)
 
     # process mail without Precedence header
-    content = File.read(Rails.root.join('test', 'data', 'ticket_trigger', 'mail1.box'))
+    content = File.read(Rails.root.join('test/data/ticket_trigger/mail1.box'))
     ticket_p, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, content)
 
     assert_equal('new', ticket_p.state.name)
     assert_equal(2, ticket_p.articles.count)
 
     # process mail with Precedence header (no auto response)
-    content = File.read(Rails.root.join('test', 'data', 'ticket_trigger', 'mail2.box'))
+    content = File.read(Rails.root.join('test/data/ticket_trigger/mail2.box'))
     ticket_p, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, content)
 
     assert_equal('new', ticket_p.state.name)
     assert_equal(1, ticket_p.articles.count)
 
     # process mail with abuse@ (no auto response)
-    content = File.read(Rails.root.join('test', 'data', 'ticket_trigger', 'mail3.box'))
+    content = File.read(Rails.root.join('test/data/ticket_trigger/mail3.box'))
     ticket_p, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, content)
 
     assert_equal('new', ticket_p.state.name)
@@ -926,7 +926,7 @@ class TicketTriggerRecursiveDisabledTest < ActiveSupport::TestCase
     )
 
     # process mail without Precedence header
-    content = File.read(Rails.root.join('test', 'data', 'ticket_trigger', 'mail1.box'))
+    content = File.read(Rails.root.join('test/data/ticket_trigger/mail1.box'))
     ticket_p, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, content)
 
     assert_equal('aaäöüßad asd', ticket_p.title)
@@ -990,7 +990,7 @@ class TicketTriggerRecursiveDisabledTest < ActiveSupport::TestCase
     )
 
     # process mail without Precedence header
-    content = File.read(Rails.root.join('test', 'data', 'ticket_trigger', 'mail1.box'))
+    content = File.read(Rails.root.join('test/data/ticket_trigger/mail1.box'))
     ticket_p, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, content)
 
     assert_equal('aaäöüßad asd', ticket_p.title)
@@ -1074,7 +1074,7 @@ class TicketTriggerRecursiveDisabledTest < ActiveSupport::TestCase
     )
 
     # process mail without Precedence header
-    content = File.read(Rails.root.join('test', 'data', 'ticket_trigger', 'mail1.box'))
+    content = File.read(Rails.root.join('test/data/ticket_trigger/mail1.box'))
     ticket_p, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, content)
 
     assert_equal('aaäöüßad asd', ticket_p.title)
@@ -1153,7 +1153,7 @@ class TicketTriggerRecursiveDisabledTest < ActiveSupport::TestCase
     )
 
     # process mail without Precedence header
-    content = File.read(Rails.root.join('test', 'data', 'ticket_trigger', 'mail1.box'))
+    content = File.read(Rails.root.join('test/data/ticket_trigger/mail1.box'))
     ticket_p, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, content)
 
     assert_equal(1, ticket_p.articles.count)
@@ -4231,7 +4231,7 @@ class TicketTriggerRecursiveDisabledTest < ActiveSupport::TestCase
       updated_by_id:        1,
     )
 
-    ticket1, _article1, _user, _mail = Channel::EmailParser.new.process({}, File.read(Rails.root.join('test', 'data', 'mail', 'mail065.box')))
+    ticket1, _article1, _user, _mail = Channel::EmailParser.new.process({}, File.read(Rails.root.join('test/data/mail/mail065.box')))
 
     assert_equal('aaäöüßad asd', ticket1.title, 'ticket1.title verify')
     assert_equal('Users', ticket1.group.name, 'ticket1.group verify')
@@ -4272,7 +4272,7 @@ class TicketTriggerRecursiveDisabledTest < ActiveSupport::TestCase
       updated_by_id:        1,
     )
 
-    ticket1, _article1, _user, _mail = Channel::EmailParser.new.process({}, File.read(Rails.root.join('test', 'data', 'mail', 'mail065.box')))
+    ticket1, _article1, _user, _mail = Channel::EmailParser.new.process({}, File.read(Rails.root.join('test/data/mail/mail065.box')))
 
     assert_equal('aaäöüßad asd', ticket1.title, 'ticket1.title verify')
     assert_equal('Users', ticket1.group.name, 'ticket1.group verify')
diff --git a/test/unit/ticket_trigger_test.rb b/test/unit/ticket_trigger_test.rb
index ff3ca66e3..937fe3216 100644
--- a/test/unit/ticket_trigger_test.rb
+++ b/test/unit/ticket_trigger_test.rb
@@ -721,7 +721,7 @@ class TicketTriggerTest < ActiveSupport::TestCase
     )
 
     # process mail without Precedence header
-    content = File.read(Rails.root.join('test', 'data', 'ticket_trigger', 'mail1.box'))
+    content = File.read(Rails.root.join('test/data/ticket_trigger/mail1.box'))
     ticket_p, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, content)
 
     assert_equal('aaäöüßad asd', ticket_p.title)
@@ -847,7 +847,7 @@ class TicketTriggerTest < ActiveSupport::TestCase
     assert_equal('text/html', article_p.content_type)
 
     # process mail without Precedence header
-    content = File.read(Rails.root.join('test', 'data', 'ticket_trigger', 'mail1.box'))
+    content = File.read(Rails.root.join('test/data/ticket_trigger/mail1.box'))
     ticket_p1, _article_p1, _user_p1, _mail = Channel::EmailParser.new.process({}, content)
 
     assert_not_equal(ticket_p.id, ticket_p1.id)
@@ -855,7 +855,7 @@ class TicketTriggerTest < ActiveSupport::TestCase
     assert_equal(2, ticket_p1.articles.count)
 
     # process mail with Precedence header (no auto response)
-    content = File.read(Rails.root.join('test', 'data', 'ticket_trigger', 'mail2.box'))
+    content = File.read(Rails.root.join('test/data/ticket_trigger/mail2.box'))
     ticket_p2, _article_p2, _user_p2, _mail = Channel::EmailParser.new.process({}, content)
 
     assert_not_equal(ticket_p.id, ticket_p1.id)
@@ -865,7 +865,7 @@ class TicketTriggerTest < ActiveSupport::TestCase
     assert_equal(1, ticket_p2.articles.count)
 
     # process mail with abuse@ (no auto response)
-    content = File.read(Rails.root.join('test', 'data', 'ticket_trigger', 'mail3.box'))
+    content = File.read(Rails.root.join('test/data/ticket_trigger/mail3.box'))
     ticket_p3, _article_p3, _user_p3, _mail = Channel::EmailParser.new.process({}, content)
 
     assert_not_equal(ticket_p.id, ticket_p1.id)
@@ -951,7 +951,7 @@ class TicketTriggerTest < ActiveSupport::TestCase
     )
 
     # process mail without Precedence header
-    content = File.read(Rails.root.join('test', 'data', 'ticket_trigger', 'mail1.box'))
+    content = File.read(Rails.root.join('test/data/ticket_trigger/mail1.box'))
     ticket_p, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, content)
 
     assert_equal('aaäöüßad asd', ticket_p.title)
@@ -1016,7 +1016,7 @@ class TicketTriggerTest < ActiveSupport::TestCase
     )
 
     # process mail without Precedence header
-    content = File.read(Rails.root.join('test', 'data', 'ticket_trigger', 'mail1.box'))
+    content = File.read(Rails.root.join('test/data/ticket_trigger/mail1.box'))
     ticket_p, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, content)
 
     assert_equal('aaäöüßad asd', ticket_p.title)
@@ -1100,7 +1100,7 @@ class TicketTriggerTest < ActiveSupport::TestCase
     )
 
     # process mail without Precedence header
-    content = File.read(Rails.root.join('test', 'data', 'ticket_trigger', 'mail1.box'))
+    content = File.read(Rails.root.join('test/data/ticket_trigger/mail1.box'))
     ticket_p, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, content)
 
     assert_equal('aaäöüßad asd', ticket_p.title)
@@ -1179,7 +1179,7 @@ class TicketTriggerTest < ActiveSupport::TestCase
     )
 
     # process mail without Precedence header
-    content = File.read(Rails.root.join('test', 'data', 'ticket_trigger', 'mail1.box'))
+    content = File.read(Rails.root.join('test/data/ticket_trigger/mail1.box'))
     ticket_p, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, content)
 
     assert_equal(1, ticket_p.articles.count)
@@ -4257,7 +4257,7 @@ class TicketTriggerTest < ActiveSupport::TestCase
       updated_by_id:        1,
     )
 
-    ticket1, _article1, _user, _mail = Channel::EmailParser.new.process({}, File.read(Rails.root.join('test', 'data', 'mail', 'mail065.box')))
+    ticket1, _article1, _user, _mail = Channel::EmailParser.new.process({}, File.read(Rails.root.join('test/data/mail/mail065.box')))
 
     assert_equal('aaäöüßad asd', ticket1.title, 'ticket1.title verify')
     assert_equal('Users', ticket1.group.name, 'ticket1.group verify')
@@ -4298,7 +4298,7 @@ class TicketTriggerTest < ActiveSupport::TestCase
       updated_by_id:        1,
     )
 
-    ticket1, _article1, _user, _mail = Channel::EmailParser.new.process({}, File.read(Rails.root.join('test', 'data', 'mail', 'mail065.box')))
+    ticket1, _article1, _user, _mail = Channel::EmailParser.new.process({}, File.read(Rails.root.join('test/data/mail/mail065.box')))
 
     assert_equal('aaäöüßad asd', ticket1.title, 'ticket1.title verify')
     assert_equal('Users', ticket1.group.name, 'ticket1.group verify')
@@ -4626,7 +4626,7 @@ class TicketTriggerTest < ActiveSupport::TestCase
       updated_by_id:        1,
     )
 
-    ticket1, _article1, _user, _mail = Channel::EmailParser.new.process({}, File.read(Rails.root.join('test', 'data', 'mail', 'mail048.box')))
+    ticket1, _article1, _user, _mail = Channel::EmailParser.new.process({}, File.read(Rails.root.join('test/data/mail/mail048.box')))
 
     assert_equal('AW: OTRS / Anfrage OTRS Einführung/Präsentation [Ticket#11545]', ticket1.title, 'ticket1.title verify')
     assert_equal(2, ticket1.articles.count, 'ticket1.articles verify')
@@ -4671,7 +4671,7 @@ class TicketTriggerTest < ActiveSupport::TestCase
       updated_by_id:        1,
     )
 
-    ticket1, _article1, _user, _mail = Channel::EmailParser.new.process({}, File.read(Rails.root.join('test', 'data', 'mail', 'mail069.box')))
+    ticket1, _article1, _user, _mail = Channel::EmailParser.new.process({}, File.read(Rails.root.join('test/data/mail/mail069.box')))
 
     assert_equal('Online-apotheke. Günstigster Preis. Ohne Rezepte', ticket1.title, 'ticket1.title verify')
     assert_equal(2, ticket1.articles.count, 'ticket1.articles verify')