Added Cc support for email tickets.

app/assets/javascripts/app/controllers/agent_ticket_create.coffee

@@ -42,29 +42,32 @@ class App.TicketCreate extends App.Controller
       @buildScreen(params)
     @bindId = App.TicketCreateCollection.one(load)
 
-  changeFormType: (e) =>
-    type = $(e.target).data('type')
+  currentChannel: =>
     if !type
-      type = $(e.target).parent().data('type')
+      type = @$('.type-tabs .tab.active').data('type')
+    if !type
+      type = @default_type
+    type
+
+  changeFormType: (e) =>
+    type = $(e.currentTarget).data('type')
     @setFormTypeInUi(type)
 
   setFormTypeInUi: (type) =>
 
     # detect current form type
     if !type
-      type = @el.find('.type-tabs .tab.active').data('type')
-    if !type
-      type = @default_type
+      type = @currentChannel()
 
     # reset all tabs
-    tabs = @el.find('.type-tabs .tab')
+    tabs = @$('.type-tabs .tab')
     tabs.removeClass('active')
-    tabIcons = @el.find('.type-tabs .tab .icon')
+    tabIcons = @$('.type-tabs .tab .icon')
     tabIcons.addClass('gray')
     tabIcons.removeClass('white')
 
     # set active tab
-    selectedTab = @el.find(".type-tabs .tab[data-type='#{type}']")
+    selectedTab = @$(".type-tabs .tab[data-type='#{type}']")
     selectedTab.addClass('active')
 
     # set form type attributes
@@ -87,16 +90,22 @@ class App.TicketCreate extends App.Controller
     @articleAttributes = articleSenderTypeMap[type]
 
     # update form
-    @el.find('[name="formSenderType"]').val(type)
+    @$('[name="formSenderType"]').val(type)
 
     # force changing signature
-    @el.find('[name="group_id"]').trigger('change')
+    @$('[name="group_id"]').trigger('change')
+
+    # show cc
+    if type is 'email-out'
+      @$('[name="cc"]').closest('.form-group').removeClass('hide')
+    else
+      @$('[name="cc"]').closest('.form-group').addClass('hide')
 
   meta: =>
     text = ''
     if @articleAttributes
       text = App.i18n.translateInline(@articleAttributes['title'])
-    title = @el.find('[name=title]').val()
+    title = @$('[name=title]').val()
     if title
       text = "#{text}: #{title}"
     meta =
@@ -107,20 +116,20 @@ class App.TicketCreate extends App.Controller
       iconClass: 'pen'
 
   url: =>
-    '#ticket/create/id/' + @id
+    "#ticket/create/id/#{@id}"
 
   show: =>
     @navupdate '#'
 
   changed: =>
-    formCurrent = @formParam( @el.find('.ticket-create') )
+    formCurrent = @formParam( @$('.ticket-create') )
     diff = difference(@formDefault, formCurrent)
     return false if !diff || _.isEmpty(diff)
     return true
 
   autosave: =>
     update = =>
-      data = @formParam( @el.find('.ticket-create') )
+      data = @formParam(@$('.ticket-create'))
       diff = difference(@autosaveLast, data)
       if !@autosaveLast || (diff && !_.isEmpty(diff))
         @autosaveLast = data
@@ -226,7 +235,7 @@ class App.TicketCreate extends App.Controller
           @$('[data-name="body"]').find('[data-signature=true]').remove()
 
     new App.ControllerForm(
-      el:       @el.find('.ticket-form-top')
+      el:       @$('.ticket-form-top')
       form_id:  @form_id
       model:    App.Ticket
       screen:   'create_top'
@@ -242,14 +251,14 @@ class App.TicketCreate extends App.Controller
     )
 
     new App.ControllerForm(
-      el:      @el.find('.article-form-top')
+      el:      @$('.article-form-top')
       form_id: @form_id
       model:   App.TicketArticle
       screen:  'create_top'
       params:  params
     )
     new App.ControllerForm(
-      el:      @el.find('.ticket-form-middle')
+      el:      @$('.ticket-form-middle')
       form_id: @form_id
       model:   App.Ticket
       screen:  'create_middle'
@@ -264,7 +273,7 @@ class App.TicketCreate extends App.Controller
       noFieldset: true
     )
     new App.ControllerForm(
-      el:       @el.find('.ticket-form-bottom')
+      el:       @$('.ticket-form-bottom')
       form_id:  @form_id
       model:    App.Ticket
       screen:   'create_bottom'
@@ -282,11 +291,11 @@ class App.TicketCreate extends App.Controller
     @setFormTypeInUi( params['formSenderType'] )
 
     # remember form params of init load
-    @formDefault = @formParam( @el.find('.ticket-create') )
+    @formDefault = @formParam( @$('.ticket-create') )
 
     # show text module UI
     @textModule = new App.WidgetTextModule(
-      el: @el.find('[data-name="body"]').parent()
+      el: @$('[data-name="body"]').parent()
     )
 
     new Sidebar(
@@ -337,6 +346,10 @@ class App.TicketCreate extends App.Controller
     if params.group_id
       group  = App.Group.find(params.group_id)
 
+    # allow cc only on email tickets
+    if @currentChannel() isnt 'email-out'
+      delete params.cc
+
     # create article
     if sender.name is 'Customer'
       params['article'] = {
@@ -569,7 +582,7 @@ class Router extends App.ControllerPermanent
       id:         params.id
 
     App.TaskManager.execute(
-      key:        'TicketCreateScreen-' + params['id']
+      key:        "TicketCreateScreen-#{params['id']}"
       controller: 'TicketCreate'
       params:     clean_params
       show:       true

db/migrate/20160303000001_email_ticket_cc.rb

@@ -0,0 +1,32 @@
+
+class EmailTicketCc < ActiveRecord::Migration
+  def up
+    ObjectManager::Attribute.add(
+      object: 'Ticket',
+      name: 'cc',
+      display: 'Cc',
+      data_type: 'input',
+      data_option: {
+        type: 'text',
+        maxlength: 1000,
+        null: true,
+      },
+      editable: false,
+      active: true,
+      screens: {
+        create_top: {
+          Agent: {
+            null: true,
+          },
+        },
+        create_middle: {},
+        edit: {}
+      },
+      pending_migration: false,
+      position: 11,
+      created_by_id: 1,
+      updated_by_id: 1,
+    )
+  end
+
+end

db/seeds.rb

@@ -2113,7 +2113,30 @@ ObjectManager::Attribute.add(
   pending_migration: false,
   position: 10,
 )
-
+ObjectManager::Attribute.add(
+  object: 'Ticket',
+  name: 'cc',
+  display: 'Cc',
+  data_type: 'input',
+  data_option: {
+    type: 'text',
+    maxlength: 1000,
+    null: true,
+  },
+  editable: false,
+  active: true,
+  screens: {
+    create_top: {
+      Agent: {
+        null: true,
+      },
+    },
+    create_middle: {},
+    edit: {}
+  },
+  pending_migration: false,
+  position: 11,
+)
 ObjectManager::Attribute.add(
   object: 'Ticket',
   name: 'type',
@@ -2440,13 +2463,7 @@ ObjectManager::Attribute.add(
   editable: false,
   active: true,
   screens: {
-    create_phone_in: {},
-    create_phone_out: {},
-    create_email_out: {
-      '-all-' => {
-        null: true,
-      }
-    },
+    create_top: {},
     create_middle: {},
     edit: {
       Agent: {

test/browser_test_helper.rb

@@ -1256,6 +1256,7 @@ wait untill text in selector disabppears
     data     = params[:data]
 
     instance.find_elements(css: 'a[href="#manage"]')[0].click
+    sleep 0.2
     instance.find_elements(css: 'a[href="#manage/overviews"]')[0].click
     sleep 0.2
     instance.find_elements(css: '#content a[data-type="new"]')[0].click