Implemented issue #373 - Feature "Time recording”.

app/assets/javascripts/app/controllers/ticket_zoom.coffee

@@ -428,6 +428,8 @@ class App.TicketZoom extends App.Controller
         callback:    @submit
         task_key:    @task_key
       )
+      #if @shown
+      #  @attributeBar.start()
 
       @form_id = App.ControllerForm.formId()
 
@@ -660,7 +662,7 @@ class App.TicketZoom extends App.Controller
 
     taskAction = @$('.js-secondaryActionButtonLabel').data('type')
 
-    ticketParams = @formParam( @$('.edit') )
+    ticketParams = @formParam(@$('.edit'))
 
     # validate ticket
     ticket = App.Ticket.find(@ticket_id)
@@ -745,6 +747,35 @@ class App.TicketZoom extends App.Controller
 
       ticket.article = article
 
+    if !ticket.article
+      @submitPost(e, ticket)
+      return
+
+    # verify if time accounting is enabled
+    if @Config.get('time_accounting') isnt true
+      @submitPost(e, ticket)
+      return
+
+
+    # verify if time accounting is active for ticket
+    if false
+      @submitPost(e, ticket)
+      return
+
+    # time tracking
+    new App.TicketZoomTimeAccounting(
+      container: @el.closest('.content')
+      ticket: ticket
+      cancelCallback: =>
+        @formEnable(e)
+      submitCallback: (params) =>
+        if params.time_unit
+          ticket.article.time_unit = params.time_unit
+        @submitPost(e, ticket)
+    )
+
+  submitPost: (e, ticket) =>
+
     # submit changes
     @ajax(
       id: "ticket_update_#{ticket.id}"

app/assets/javascripts/app/controllers/ticket_zoom/sidebar.coffee

@@ -42,7 +42,7 @@ class App.TicketZoomSidebar extends App.ObserverController
 
   render: (ticket) =>
     editTicket = (el) =>
-      el.append('<form><fieldset class="edit"></fieldset></form><div class="tags"></div><div class="links"></div>')
+      el.append(App.view('ticket_zoom/sidebar_ticket')())
 
       @edit = new Edit(
         object_id: ticket.id
@@ -52,7 +52,7 @@ class App.TicketZoomSidebar extends App.ObserverController
         markForm:  @markForm
       )
 
-      if !@permissionCheck('ticket.customer')
+      if @permissionCheck('ticket.agent')
         @tagWidget = new App.WidgetTag(
           el:          @el.find('.tags')
           object_type: 'Ticket'
@@ -66,6 +66,11 @@ class App.TicketZoomSidebar extends App.ObserverController
           links:       @links
         )
 
+        @timeUnitWidget = new App.TicketZoomTimeUnit(
+          el:        @el.find('.js-timeUnit')
+          object_id: ticket.id
+        )
+
     showTicketHistory = =>
       new App.TicketHistory(
         ticket_id: ticket.id

app/assets/javascripts/app/controllers/ticket_zoom/time_accounting.coffee

@@ -0,0 +1,20 @@
+class App.TicketZoomTimeAccounting extends App.ControllerModal
+  buttonClose: true
+  buttonCancel: 'skip'
+  buttonSubmit: 'Account Time'
+  buttonClass: 'btn--success'
+  head: 'Time Accounting'
+  small: true
+
+  content: ->
+    App.view('ticket_zoom/time_accounting')()
+
+  onCancel: =>
+    if @cancelCallback
+      @cancelCallback()
+
+  onSubmit: =>
+    @close()
+    if @submitCallback
+      params = @formParams()
+      @submitCallback(params)

app/assets/javascripts/app/controllers/ticket_zoom/time_unit.coffee

@@ -0,0 +1,11 @@
+class App.TicketZoomTimeUnit extends App.ObserverController
+  model: 'Ticket'
+  observe:
+    time_unit: true
+
+  render: (ticket) =>
+    return if !@permissionCheck('ticket.agent')
+    return if !ticket.time_unit
+    @html App.view('ticket_zoom/time_unit')(
+      ticket: ticket
+    )

app/assets/javascripts/app/controllers/time_accounting.coffee

@@ -0,0 +1,205 @@
+class Index extends App.ControllerSubContent
+  requiredPermission: 'admin.time_accounting'
+  header: 'Time Accounting'
+  events:
+    'change .js-timeAccountingSetting input': 'setTimeAccounting'
+    'click .js-timePickerYear': 'setYear'
+    'click .js-timePickerMonth': 'setMonth'
+
+  elements:
+    '.js-timeAccountingSetting input': 'timeAccountingSetting'
+
+  constructor: ->
+    super
+
+    current      = new Date()
+    currentDay   = current.getDate()
+    currentMonth = current.getMonth() + 1
+    currentYear  = current.getFullYear()
+    currentWeek  = current.getWeek()
+    if !@month
+      @month = currentMonth
+    if !@year
+      @year = currentYear
+
+    @subscribeId = App.Setting.subscribe(@render, initFetch: true, clear: false)
+
+  release: =>
+    App.Setting.unsubscribe(@subscribeId)
+
+  render: =>
+    currentNewTagSetting = @Config.get('time_accounting') || false
+    #return if currentNewTagSetting is @lastNewTagSetting
+    @lastNewTagSetting = currentNewTagSetting
+
+    timeRangeYear = []
+    year = new Date().getFullYear()
+    for item in [year-2..year]
+      record = {
+        display: item
+        value: item
+      }
+      timeRangeYear.push record
+
+    timeRangeMonth = [
+      {
+        display: 'Jan'
+        value: 1
+      },
+      {
+        display: 'Feb'
+        value: 2
+      },
+      {
+        display: 'Mar'
+        value: 3
+      },
+      {
+        display: 'Apr'
+        value: 4,
+      },
+      {
+        display: 'Mai'
+        value: 5,
+      },
+      {
+        display: 'Jun'
+        value: 6,
+      },
+      {
+        display: 'Jul'
+        value: 7,
+      },
+      {
+        display: 'Aug'
+        value: 8,
+      },
+      {
+        display: 'Sep'
+        value: 9,
+      },
+      {
+        display: 'Oct'
+        value: 10,
+      },
+      {
+        display: 'Nov'
+        value: 11,
+      },
+      {
+        display: 'Dec'
+        value: 12,
+      },
+    ]
+
+    @html App.view('time_accounting/index')(
+      timeRangeYear: timeRangeYear
+      timeRangeMonth: timeRangeMonth
+      year: @year
+      month: @month
+    )
+
+    configure_attributes = [
+      { name: 'condition',  display: 'Conditions for effected objects', tag: 'ticket_selector', null: false, preview: false, action: false, hasChanged: false },
+    ]
+
+    new App.ControllerForm(
+      el: @$('.js-selector')
+      model:
+        configure_attributes: configure_attributes,
+      autofocus: true
+    )
+
+    new ByTicket(
+      el: @$('.js-tableTicket')
+      year: @year
+      month: @month
+    )
+
+    new ByCustomer(
+      el: @$('.js-tableCustomer')
+      year: @year
+      month: @month
+    )
+
+    new ByOrganization(
+      el: @$('.js-tableOrganization')
+      year: @year
+      month: @month
+    )
+
+  setTimeAccounting: (e) =>
+    value = @timeAccountingSetting.prop('checked')
+    App.Setting.set('time_accounting', value)
+
+  setYear: (e) =>
+    e.preventDefault()
+    @year = $(e.target).data('type')
+    @render()
+
+  setMonth: (e) =>
+    e.preventDefault()
+    @month = $(e.target).data('type')
+    @render()
+
+class ByTicket extends App.Controller
+  constructor: ->
+    super
+    @load()
+
+  load: =>
+    @ajax(
+      id:    'by_ticket'
+      type:  'GET'
+      url:   "#{@apiPath}/time_accounting/log/by_ticket/#{@year}/#{@month}"
+      processData: true
+      success: (data, status, xhr) =>
+        @render(data)
+    )
+
+  render: (rows) =>
+    @html App.view('time_accounting/by_ticket')(
+      rows: rows
+    )
+
+class ByCustomer extends App.Controller
+  constructor: ->
+    super
+    @load()
+
+  load: =>
+    @ajax(
+      id:    'by_customer'
+      type:  'GET'
+      url:   "#{@apiPath}/time_accounting/log/by_customer/#{@year}/#{@month}"
+      processData: true
+      success: (data, status, xhr) =>
+        @render(data)
+    )
+
+  render: (rows) =>
+    @html App.view('time_accounting/by_customer')(
+      rows: rows
+    )
+
+class ByOrganization extends App.Controller
+  constructor: ->
+    super
+    @load()
+
+  load: =>
+    @ajax(
+      id:    'by_organization'
+      type:  'GET'
+      url:   "#{@apiPath}/time_accounting/log/by_organization/#{@year}/#{@month}"
+      processData: true
+      success: (data, status, xhr) =>
+        @render(data)
+    )
+
+  render: (rows) =>
+    @html App.view('time_accounting/by_organization')(
+      rows: rows
+    )
+
+App.Config.set('TimeAccounting', { prio: 8500, name: 'Time Accounting', parent: '#manage', target: '#manage/time_accounting', controller: Index, permission: ['admin.time_accounting'] }, 'NavBarAdmin')

app/assets/javascripts/app/models/ticket_article.coffee

@@ -1,5 +1,5 @@
 class App.TicketArticle extends App.Model
-  @configure 'TicketArticle', 'from', 'to', 'cc', 'subject', 'body', 'content_type', 'ticket_id', 'type_id', 'sender_id', 'internal', 'in_reply_to', 'form_id', 'preferences', 'updated_at'
+  @configure 'TicketArticle', 'from', 'to', 'cc', 'subject', 'body', 'content_type', 'ticket_id', 'type_id', 'sender_id', 'internal', 'in_reply_to', 'form_id', 'time_unit', 'preferences', 'updated_at'
   @extend Spine.Model.Ajax
   @url: @apiPath + '/ticket_articles'
   @configure_attributes = [

app/assets/javascripts/app/views/ticket_zoom/sidebar_ticket.jst.eco

@@ -0,0 +1,6 @@
+<form>
+  <fieldset class="edit"></fieldset>
+</form>
+<div class="tags"></div>
+<div class="links"></div>
+<div class="js-timeUnit"></div>

app/assets/javascripts/app/views/ticket_zoom/time_accounting.jst.eco

@@ -0,0 +1,3 @@
+<form>
+  <input type="text" name="time_unit" placeholder="<%- @T('Please enter your time which you want to account.') %>"/>
+</form>

app/assets/javascripts/app/views/ticket_zoom/time_unit.jst.eco

@@ -0,0 +1,4 @@
+<div>
+  <label><%- @T('Accounted Time') %></label>
+  <div><%= @ticket.time_unit %></div>
+</div>

app/assets/javascripts/app/views/time_accounting/by_customer.jst.eco

@@ -0,0 +1,23 @@
+<% if !@rows.length: %>
+  <table class="settings-list settings-list--stretch settings-list--placeholder">
+    <thead><tr><th><%- @T('No Entries') %>
+  </table>
+<% else: %>
+<table class="table table-striped table-hover">
+  <thead>
+  <tr>
+    <th><%- @T('Customer') %>
+    <th><%- @T('Organization') %>
+    <th><%- @T('Time Units') %>
+  </thead>
+  <tbody>
+  <% for row in @rows: %>
+  <tr>
+    <td><a href="#user/profile/<%- row.customer.id %>"><%= row.customer.email %></a>
+    <td><% if row.organization: %><%= row.organization.name %><% end %>
+    <td><%= row.time_unit %>
+  <% end %>
+  </tbody>
+</table>
+</div>
+<% end %>

app/assets/javascripts/app/views/time_accounting/by_organization.jst.eco

@@ -0,0 +1,21 @@
+<% if !@rows.length: %>
+  <table class="settings-list settings-list--stretch settings-list--placeholder">
+    <thead><tr><th><%- @T('No Entries') %>
+  </table>
+<% else: %>
+<table class="table table-striped table-hover">
+  <thead>
+  <tr>
+    <th><%- @T('Organization') %>
+    <th><%- @T('Time Units') %>
+  </thead>
+  <tbody>
+  <% for row in @rows: %>
+  <tr>
+    <td><a href="#organization/profile/<%- row.organization.id %>"><%= row.organization.name %></a>
+    <td><%= row.time_unit %>
+  <% end %>
+  </tbody>
+</table>
+</div>
+<% end %>

app/assets/javascripts/app/views/time_accounting/by_ticket.jst.eco

@@ -0,0 +1,31 @@
+<% if !@rows.length: %>
+  <table class="settings-list settings-list--stretch settings-list--placeholder">
+    <thead><tr><th><%- @T('No Entries') %>
+  </table>
+<% else: %>
+<table class="table table-striped table-hover">
+  <thead>
+  <tr>
+    <th><%- @T('Ticket#') %>
+    <th><%- @T('Title') %>
+    <th><%- @T('Customer') %>
+    <th><%- @T('Organization') %>
+    <th><%- @T('Agent') %>
+    <th><%- @T('Time Units') %>
+    <th><%- @T('Time Units Total') %>
+  </thead>
+  <tbody>
+  <% for row in @rows: %>
+  <tr>
+    <td><a href="#ticket/zoom/<%- row.ticket.id %>"><%= row.ticket.number %></a>
+    <td title="<%= row.ticket.title %>"><%= row.ticket.title %>
+    <td><%= row.customer %>
+    <td><%= row.organization %>
+    <td><%= row.agent %>
+    <td><%= row.time_unit %>
+    <td><%= row.ticket.time_unit %>
+  <% end %>
+  </tbody>
+</table>
+</div>
+<% end %>

app/assets/javascripts/app/views/time_accounting/index.jst.eco

@@ -0,0 +1,46 @@
+<div class="page-header">
+  <div class="page-header-title">
+      <div class="zammad-switch zammad-switch--small js-timeAccountingSetting">
+         <input name="chat" type="checkbox" id="time-accounting" <% if @C('time_accounting'): %>checked<% end %>>
+         <label for="time-accounting"></label>
+      </div>
+    <h1><%- @T('Time Accounting') %><small></small></h1>
+  </div>
+</div>
+<div class="page-content">
+
+  <div class="settings-entry">
+    <div class="page-header-title">
+      <h2><%- @T('Selector') %></h2>
+    </div>
+    <p><%- @T('Enable time accounting for following matching tickets.') %></p>
+    <div class="js-selector"></div>
+  </div>
+
+  <div class="settings-entry">
+
+    <h2><%- @T('Overviews') %></h2>
+    <div class="well">
+      <div class="btn-group btn-group--full" role="group" aria-label="">
+        <% for item in @timeRangeYear: %>
+          <div class="btn btn--textLarge js-timePickerYear<%- ' is-selected' if @year is item.value %>" data-id="<%= @timeRange %>" data-type="<%= item.value %>"><%= item.display %></div>
+        <% end %>
+      </div>
+
+      <div class="btn-group btn-group--full" role="group" aria-label="">
+        <% for item in @timeRangeMonth: %>
+          <div class="btn btn--textLarge js-timePickerMonth<%- ' is-selected' if @month is item.value %>" data-id="<%= @timeRange %>" data-type="<%= item.value %>"><%= item.display %></div>
+        <% end %>
+      </div>
+    </div>
+    <h3><%- @T('Ticket') %></h3>
+    <div class="js-tableTicket"></div>
+    <br>
+    <h3><%- @T('Customer') %></h3>
+    <div class="js-tableCustomer"></div>
+    <br>
+    <h3><%- @T('Organization') %></h3>
+    <div class="js-tableOrganization"></div>
+  </div>
+
+</div>

app/controllers/application_controller.rb

@@ -398,6 +398,9 @@ class ApplicationController < ActionController::Base
       params[:sender_id] = Ticket::Article::Sender.lookup(name: sender).id
     end
 
+    # remember time accounting
+    time_unit = params[:time_unit]
+
     clean_params = Ticket::Article.param_association_lookup(params)
     clean_params = Ticket::Article.param_cleanup(clean_params, true)
 
@@ -447,6 +450,15 @@ class ApplicationController < ActionController::Base
     end
     article.save!
 
+    # account time
+    if time_unit.present?
+      Ticket::TimeAccounting.create!(
+        ticket_id: article.ticket_id,
+        ticket_article_id: article.id,
+        time_unit: time_unit
+      )
+    end
+
     # remove attachments from upload cache
     return article if !form_id
 

app/controllers/time_accountings_controller.rb

@@ -0,0 +1,152 @@
+# Copyright (C) 2012-2016 Zammad Foundation, http://zammad-foundation.org/
+
+class TimeAccountingsController < ApplicationController
+  before_action { authentication_check(permission: 'admin.time_accounting') }
+
+  def by_ticket
+
+    year = params[:year] || Time.zone.now.year
+    month = params[:month] || Time.zone.now.month
+
+    start_periode = Date.parse("#{year}-#{month}-01")
+    end_periode = start_periode.end_of_month
+
+    time_unit = {}
+    Ticket::TimeAccounting.where('created_at >= ? AND created_at <= ?', start_periode, end_periode).pluck(:ticket_id, :time_unit, :created_by_id).each { |record|
+      if !time_unit[record[0]]
+        time_unit[record[0]] = {
+          time_unit: 0,
+          agent_id: record[2],
+        }
+      end
+      time_unit[record[0]][:time_unit] += record[1]
+    }
+    customers = {}
+    organizations = {}
+    agents = {}
+    results = []
+    time_unit.each { |ticket_id, local_time_unit|
+      ticket = Ticket.lookup(id: ticket_id)
+      next if !ticket
+      if !customers[ticket.customer_id]
+        customers[ticket.customer_id] = '-'
+        if ticket.customer_id
+          customer_user = User.lookup(id: ticket.customer_id)
+          if customer_user
+            customers[ticket.customer_id] = customer_user.fullname
+          end
+        end
+      end
+      if !organizations[ticket.organization_id]
+        organizations[ticket.organization_id] = '-'
+        if ticket.organization_id
+          organization = Organization.lookup(id: ticket.organization_id)
+          if organization
+            organizations[ticket.organization_id] = organization.name
+          end
+        end
+      end
+      if !customers[local_time_unit[:agent_id]]
+        agent_user = User.lookup(id: local_time_unit[:agent_id])
+        agent = '-'
+        if agent_user
+          agents[local_time_unit[:agent_id]] = agent_user.fullname
+        end
+      end
+      result = {
+        ticket: ticket.attributes,
+        time_unit: local_time_unit[:time_unit],
+        customer: customers[ticket.customer_id],
+        organization: organizations[ticket.organization_id],
+        agent: agents[local_time_unit[:agent_id]],
+      }
+      results.push result
+    }
+    render json: results
+  end
+
+  def by_customer
+
+    year = params[:year] || Time.zone.now.year
+    month = params[:month] || Time.zone.now.month
+
+    start_periode = Date.parse("#{year}-#{month}-01")
+    end_periode = start_periode.end_of_month
+
+    time_unit = {}
+    Ticket::TimeAccounting.where('created_at >= ? AND created_at <= ?', start_periode, end_periode).pluck(:ticket_id, :time_unit, :created_by_id).each { |record|
+      if !time_unit[record[0]]
+        time_unit[record[0]] = {
+          time_unit: 0,
+          agent_id: record[2],
+        }
+      end
+      time_unit[record[0]][:time_unit] += record[1]
+    }
+
+    customers = {}
+    time_unit.each { |ticket_id, local_time_unit|
+      ticket = Ticket.lookup(id: ticket_id)
+      next if !ticket
+      if !customers[ticket.customer_id]
+        organization = nil
+        if ticket.organization_id
+          organization = Organization.lookup(id: ticket.organization_id).attributes
+        end
+        customers[ticket.customer_id] = {
+          customer: User.lookup(id: ticket.customer_id).attributes,
+          organization: organization,
+          time_unit: local_time_unit[:time_unit],
+        }
+        next
+      end
+      customers[ticket.customer_id][:time_unit] += local_time_unit[:time_unit]
+    }
+    results = []
+    customers.each { |_customer_id, content|
+      results.push content
+    }
+    render json: results
+  end
+
+  def by_organization
+
+    year = params[:year] || Time.zone.now.year
+    month = params[:month] || Time.zone.now.month
+
+    start_periode = Date.parse("#{year}-#{month}-01")
+    end_periode = start_periode.end_of_month
+
+    time_unit = {}
+    Ticket::TimeAccounting.where('created_at >= ? AND created_at <= ?', start_periode, end_periode).pluck(:ticket_id, :time_unit, :created_by_id).each { |record|
+      if !time_unit[record[0]]
+        time_unit[record[0]] = {
+          time_unit: 0,
+          agent_id: record[2],
+        }
+      end
+      time_unit[record[0]][:time_unit] += record[1]
+    }
+
+    organizations = {}
+    time_unit.each { |ticket_id, local_time_unit|
+      ticket = Ticket.lookup(id: ticket_id)
+      next if !ticket
+      next if !ticket.organization_id
+      if !organizations[ticket.organization_id]
+        organizations[ticket.organization_id] = {
+          organization: Organization.lookup(id: ticket.organization_id).attributes,
+          time_unit: local_time_unit[:time_unit],
+        }
+        next
+      end
+      organizations[ticket.organization_id][:time_unit] += local_time_unit[:time_unit]
+    }
+    results = []
+    organizations.each { |_customer_id, content|
+      results.push content
+    }
+    render json: results
+  end
+
+end

app/models/ticket/time_accounting.rb

@@ -0,0 +1,23 @@
+# Copyright (C) 2012-2016 Zammad Foundation, http://zammad-foundation.org/
+class Ticket::TimeAccounting < ApplicationModel
+
+  after_create :ticket_time_unit_update
+  after_update :ticket_time_unit_update
+
+  def ticket_time_unit_update
+    exists = false
+    time_units = 0
+    Ticket::TimeAccounting.where(ticket_id: ticket_id).each { |record|
+      time_units += record.time_unit
+      exists = true
+    }
+    return false if exists == false
+    ticket = Ticket.lookup(id: ticket_id)
+    return false if !ticket
+    return false if ticket.time_unit == time_units
+    ticket.time_unit = time_units
+    ticket.save!
+    true
+  end
+
+end

config/routes/time_accounting.rb

@@ -0,0 +1,8 @@
+Zammad::Application.routes.draw do
+  api_path = Rails.configuration.api_path
+
+  match api_path + '/time_accounting/log/by_ticket/:year/:month',       to: 'time_accountings#by_ticket',       via: :get
+  match api_path + '/time_accounting/log/by_customer/:year/:month',     to: 'time_accountings#by_customer',     via: :get
+  match api_path + '/time_accounting/log/by_organization/:year/:month', to: 'time_accountings#by_organization', via: :get
+
+end

db/migrate/20120101000010_create_ticket.rb

@@ -31,6 +31,7 @@ class CreateTicket < ActiveRecord::Migration
       t.timestamps limit: 3, null: false
     end
     add_index :ticket_priorities, [:name], unique: true
+
     create_table :tickets do |t|
       t.references :group,                                                null: false
       t.references :priority,                                             null: false
@@ -61,6 +62,7 @@ class CreateTicket < ActiveRecord::Migration
       t.column :escalation_at,                    :timestamp, limit: 3,   null: true
       t.column :pending_time,                     :timestamp, limit: 3,   null: true
       t.column :type,                             :string,    limit: 100, null: true
+      t.column :time_unit,                        :decimal, precision: 6, scale: 2, null: false
       t.column :preferences,                      :text,      limit: 500.kilobytes + 1, null: true
       t.column :updated_by_id,                    :integer,               null: false
       t.column :created_by_id,                    :integer,               null: false
@@ -93,6 +95,7 @@ class CreateTicket < ActiveRecord::Migration
     add_index :tickets, [:created_by_id]
     add_index :tickets, [:pending_time]
     add_index :tickets, [:type]
+    add_index :tickets, [:time_unit]
 
     create_table :ticket_flags do |t|
       t.references :tickets,                         null: false
@@ -106,16 +109,17 @@ class CreateTicket < ActiveRecord::Migration
     add_index :ticket_flags, [:tickets_id]
     add_index :ticket_flags, [:created_by_id]
 
-    create_table :ticket_time_accounting do |t|
-      t.references :tickets,                                      null: false
-      t.references :ticket_articles,                              null: true
+    create_table :ticket_time_accountings do |t|
+      t.references :ticket,                                       null: false
+      t.references :ticket_article,                               null: true
       t.column :time_unit,      :decimal, precision: 6, scale: 2, null: false
       t.column :created_by_id,  :integer,                         null: false
       t.timestamps limit: 3, null: false
     end
-    add_index :ticket_time_accounting, [:tickets_id]
-    add_index :ticket_time_accounting, [:ticket_articles_id]
-    add_index :ticket_time_accounting, [:created_by_id]
+    add_index :ticket_time_accountings, [:ticket_id]
+    add_index :ticket_time_accountings, [:ticket_article_id]
+    add_index :ticket_time_accountings, [:created_by_id]
+    add_index :ticket_time_accountings, [:time_unit]
 
     create_table :ticket_article_types do |t|
       t.column :name,                 :string, limit: 250, null: false

db/migrate/20170116000001_add_ticket_time_accounting_373.rb

@@ -0,0 +1,25 @@
+class AddTicketTimeAccounting373 < ActiveRecord::Migration
+  def up
+
+    # return if it's a new setup
+    return if !Setting.find_by(name: 'system_init_done')
+
+    drop_table :ticket_time_accountings
+    create_table :ticket_time_accountings do |t|
+      t.references :ticket,                                       null: false
+      t.references :ticket_article,                               null: true
+      t.column :time_unit,      :decimal, precision: 6, scale: 2, null: false
+      t.column :created_by_id,  :integer,                         null: false
+      t.timestamps limit: 3, null: false
+    end
+    add_index :ticket_time_accountings, [:ticket_id]
+    add_index :ticket_time_accountings, [:ticket_article_id]
+    add_index :ticket_time_accountings, [:created_by_id]
+    add_index :ticket_time_accountings, [:time_unit]
+
+    add_column :tickets, :time_unit, :decimal, precision: 6, scale: 2, null: true
+    add_index :tickets, [:time_unit]
+
+    Cache.clear
+  end
+end

db/seeds.rb

@@ -2034,6 +2034,51 @@ Setting.create_if_not_exists(
   frontend: false
 )
 
+Setting.create_if_not_exists(
+  title: 'Time Accounting',
+  name: 'time_accounting',
+  area: 'Web::Base',
+  description: 'Enable time accounting.',
+  options: {
+    form: [
+      {
+        display: '',
+        null: true,
+        name: 'time_accounting',
+        tag: 'boolean',
+        options: {
+          true  => 'yes',
+          false => 'no',
+        },
+      },
+    ],
+  },
+  preferences: {
+    authentication: true,
+    permission: ['admin.time_accounting'],
+  },
+  state: false,
+  frontend: true
+)
+
+Setting.create_if_not_exists(
+  title: 'Time Accounting Selector',
+  name: 'time_accounting_selector',
+  area: 'Web::Base',
+  description: 'Enable time accounting for this tickets.',
+  options: {
+    form: [
+      {},
+    ],
+  },
+  preferences: {
+    authentication: true,
+    permission: ['admin.time_accounting'],
+  },
+  state: {},
+  frontend: true
+)
+
 Setting.create_if_not_exists(
   title: 'New Tags',
   name: 'tag_new',