Fllow up: Fixed issue #893 - OTRS Importer problem with CAPITAL letters in email addresses.

lib/import/otrs/customer_user.rb

@@ -67,6 +67,7 @@ module Import
         mapped = map_default(customer)
         mapped[:created_at] ||= DateTime.current
         mapped[:updated_at] ||= DateTime.current
+        mapped[:email].downcase!
         mapped
       end
 

lib/import/otrs/user.rb

@@ -66,6 +66,12 @@ module Import
       end
 
       def map(user)
+        mapped = map_default(user)
+        mapped[:email].downcase!
+        mapped
+      end
+
+      def map_default(user)
         {
           created_by_id: 1,
           updated_by_id: 1,

spec/lib/import/otrs/customer_user_spec.rb

@@ -118,4 +118,41 @@ RSpec.describe Import::OTRS::CustomerUser do
       updates_with(zammad_structure)
     end
   end
+
+  context 'regular user' do
+
+    let(:object_structure) { load_customer_json('capital_email') }
+    let(:zammad_structure) {
+      {
+        created_by_id:   '1',
+        updated_by_id:   '1',
+        active:          true,
+        source:          'OTRS Import',
+        organization_id: 1337,
+        role_ids:        [3],
+        updated_at:      '2014-06-07 02:31:31',
+        created_at:      '2014-06-07 02:31:31',
+        note:            '',
+        email:           'qa100@t-online.de',
+        firstname:       'test669673',
+        lastname:        'test669673',
+        login:           'test669673',
+        password:        'f8be19af2f25837a31eff9131b0e47a5173290652c04a48b49b86474d48825ee',
+        phone:           nil,
+        fax:             nil,
+        mobile:          nil,
+        street:          nil,
+        zip:             nil,
+        city:            nil,
+        country:         nil
+      }}
+
+    it 'creates' do
+      creates_with(zammad_structure)
+    end
+
+    it 'updates' do
+      updates_with(zammad_structure)
+    end
+  end
 end

spec/lib/import/otrs/user_spec.rb

@@ -134,4 +134,37 @@ RSpec.describe Import::OTRS::User do
       updates_with(zammad_structure)
     end
   end
+
+  context 'capital email' do
+
+    let(:object_structure) { load_user_json('capital_email') }
+    let(:zammad_structure) {
+      {
+        created_by_id: 1,
+        updated_by_id: 1,
+        active: true,
+        source: 'OTRS Import',
+        role_ids: [2, 1],
+        group_ids: ['1'],
+        password: '{sha2}9faaba2ab242a99bbb6992e9424386375f6757c17e6484ae570f39d9cad9f28ea',
+        updated_at: '2014-04-28 10:53:18',
+        created_at: '2014-04-28 10:53:18',
+        id: '1',
+        email: 'root@localhost',
+        firstname: 'Admin',
+        lastname: 'OTRS',
+        login: 'root@localhost'
+      }
+    }
+
+    it 'creates' do
+      prepare_expectations
+      creates_with(zammad_structure)
+    end
+
+    it 'updates' do
+      prepare_expectations
+      updates_with(zammad_structure)
+    end
+  end
 end