Fixes #535: Send Trigger and Scheduler Notification Email/SMS to single user.
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7 changed files with 152 additions and 18 deletions
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@ -348,20 +348,38 @@ class App.UiElement.ticket_perform_action
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if !_.isArray(meta.recipient)
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meta.recipient = [meta.recipient]
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column_select_options = []
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columnSelectOptions = []
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for key, value of options
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selected = undefined
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for recipient in meta.recipient
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if key is recipient
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selected = true
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column_select_options.push({ value: key, name: App.i18n.translateInline(value), selected: selected })
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columnSelectOptions.push({ value: key, name: App.i18n.translateInline(value), selected: selected })
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column_select = new App.ColumnSelect
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columnSelectRecipientUserOptions = []
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for user in App.User.all()
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key = "userid_#{user.id}"
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selected = undefined
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for recipient in meta.recipient
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if key is recipient
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selected = true
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columnSelectRecipientUserOptions.push({ value: key, name: "#{user.firstname} #{user.lastname}", selected: selected })
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columnSelectRecipient = new App.ColumnSelect
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attribute:
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name: "#{name}::recipient"
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options: column_select_options
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options: [
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{
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label: 'Variables',
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group: columnSelectOptions
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},
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{
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label: 'User',
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group: columnSelectRecipientUserOptions
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},
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]
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selection = column_select.element()
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selectionRecipient = columnSelectRecipient.element()
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notificationElement = $( App.view('generic/ticket_perform_action/notification')(
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attribute: attribute
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@ -369,7 +387,7 @@ class App.UiElement.ticket_perform_action
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notificationType: notificationType
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meta: meta || {}
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))
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notificationElement.find('.js-recipient select').replaceWith(selection)
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notificationElement.find('.js-recipient select').replaceWith(selectionRecipient)
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visibilitySelection = App.UiElement.select.render(
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name: "#{name}::internal"
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@ -34,7 +34,7 @@
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<div class="columnSelect-pool js-pool">
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<% for option in @attribute.options: %>
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<% if option.group != undefined: %>
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<div class="columnSelect-group-label" title="<%= option.label %>"><%= option.label %></div>
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<div class="columnSelect-group-label" title="<%= @T(option.label) %>"><%= @T(option.label) %></div>
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<% for o in option.group: %>
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<div class="columnSelect-option js-select js-option<%= ' is-hidden' if o.selected %>" data-value="<%= o.value %>" title="<%= o.title %>"><%= o.name %></div>
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<% end %>
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@ -12,14 +12,6 @@
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<select></select>
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</div>
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</div>
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<div class="form-group">
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<div class="formGroup-label">
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<label><%- @T('Recipient') %></label>
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</div>
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<div class="controls js-recipientUser u-positionOrigin">
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<select></select>
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</div>
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</div>
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<% if @notificationType is 'email': %>
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<div class="form-group">
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<div class="formGroup-label">
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@ -1340,6 +1340,13 @@ result
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User.group_access(group_id, 'full').sort_by(&:login).each do |user|
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recipients_raw.push(user.email)
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end
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elsif recipient =~ /\Auserid_(\d+)\z/
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user = User.lookup(id: $1)
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if !user
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logger.warn "Can't find configured Trigger Email recipient User with ID '#{$1}'"
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next
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end
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recipients_raw.push(user.email)
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else
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logger.error "Unknown email notification recipient '#{recipient}'"
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next
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@ -1538,6 +1545,11 @@ result
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owner_id
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when 'ticket_agents'
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User.group_access(group_id, 'full').sort_by(&:login)
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when /\Auserid_(\d+)\z/
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return $1 if User.exists?($1)
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logger.warn "Can't find configured Trigger SMS recipient User with ID '#{$1}'"
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nil
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else
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logger.error "Unknown sms notification recipient '#{recipient}'"
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nil
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@ -1548,6 +1560,7 @@ result
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Array(value['recipient'])
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.each_with_object([]) { |recipient_type, sum| sum.concat(Array(sms_recipients_by_type(recipient_type, article))) }
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.map { |user_or_id| User.lookup(id: user_or_id) }
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.uniq(&:id)
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.select { |user| user.mobile.present? }
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end
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@ -61,5 +61,36 @@ RSpec.describe Trigger do
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expect(triggered_article.body).to match(time_in_zone.strftime('%d.%m.%y'))
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end
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end
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context 'recipients' do
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let(:recipient1) { create(:agent_user, mobile: '+37061010000', groups: [ticket_group]) }
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let(:recipient2) { create(:agent_user, mobile: '+37061010001', groups: [ticket_group]) }
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let(:recipient3) { create(:agent_user, mobile: '+37061010002', groups: [ticket_group]) }
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let(:ticket_group) { create(:group) }
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let(:ticket) do
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ticket = create(:ticket, group: ticket_group, created_by_id: create(:agent_user).id)
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Observer::Transaction.commit
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ticket
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end
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before do
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create(:channel, area: 'Sms::Notification')
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create(:trigger,
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disable_notification: false,
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perform: {
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'notification.sms': {
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recipient: ['ticket_agents', "userid_#{recipient1.id}", "userid_#{recipient2.id}", "userid_#{recipient3.id}"],
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body: 'Hello World!',
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}
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})
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end
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it 'contains no duplicates' do
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expect(ticket.articles.last.preferences['sms_recipients'].sort).to eq([recipient1.mobile, recipient2.mobile, recipient3.mobile].sort)
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end
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end
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end
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end
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@ -6,6 +6,35 @@ RSpec.describe Trigger, type: :model do
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it_behaves_like 'ApplicationModel', can_assets: { selectors: %i[condition perform] }
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describe 'validation' do
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let(:condition) do
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{ 'ticket.action' => { 'operator' => 'is', 'value' => 'create' } }
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end
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let(:perform) do
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{ 'ticket.title' => { 'value'=>'triggered' } }
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end
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context 'notification.email' do
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context 'missing recipient' do
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let(:perform) do
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{
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'notification.email' => {
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'subject' => 'Hello',
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'body' => 'World!'
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}
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}
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end
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it 'raises an error' do
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expect { trigger.save! }.to raise_error(Exceptions::UnprocessableEntity, 'Invalid perform notification.email, recipient is missing!')
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end
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end
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end
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end
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describe 'Send-email triggers' do
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before do
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described_class.destroy_all # Default DB state includes three sample triggers
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@ -87,6 +116,57 @@ RSpec.describe Trigger, type: :model do
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)
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end
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end
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context 'notification.email recipient' do
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let!(:ticket) { create(:ticket) }
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let!(:recipient1) { create(:user, email: 'test1@zammad-test.com') }
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let!(:recipient2) { create(:user, email: 'test2@zammad-test.com') }
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let!(:recipient3) { create(:user, email: 'test3@zammad-test.com') }
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let(:perform) do
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{
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'notification.email' => {
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'recipient' => recipient,
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'subject' => 'Hello',
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'body' => 'World!'
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}
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}
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end
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before { Observer::Transaction.commit }
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context 'mix of recipient group keyword and single recipient users' do
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let(:recipient) { [ 'ticket_customer', "userid_#{recipient1.id}", "userid_#{recipient2.id}", "userid_#{recipient3.id}" ] }
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it 'contains all recipients' do
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expect(ticket.articles.last.to).to eq("#{ticket.customer.email}, #{recipient1.email}, #{recipient2.email}, #{recipient3.email}")
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end
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context 'duplicate recipient' do
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let(:recipient) { [ 'ticket_customer', "userid_#{ticket.customer.id}" ] }
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it 'contains only one recipient' do
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expect(ticket.articles.last.to).to eq(ticket.customer.email.to_s)
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end
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end
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end
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context 'list of single users only' do
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let(:recipient) { [ "userid_#{recipient1.id}", "userid_#{recipient2.id}", "userid_#{recipient3.id}" ] }
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it 'contains all recipients' do
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expect(ticket.articles.last.to).to eq("#{recipient1.email}, #{recipient2.email}, #{recipient3.email}")
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end
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end
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context 'recipient group keyword only' do
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let(:recipient) { 'ticket_customer' }
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it 'contains matching recipient' do
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expect(ticket.articles.last.to).to eq(ticket.customer.email.to_s)
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end
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end
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end
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end
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context 'for condition "ticket updated"' do
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