diff --git a/app/assets/javascripts/app/controllers/chat.coffee b/app/assets/javascripts/app/controllers/chat.coffee index 3815e9825..4f633bd8d 100644 --- a/app/assets/javascripts/app/controllers/chat.coffee +++ b/app/assets/javascripts/app/controllers/chat.coffee @@ -278,7 +278,9 @@ class ChatWindow extends App.Controller if preferences.chat && preferences.chat.phrase phrases = preferences.chat.phrase[@session.chat_id] if phrases - @input.html(phrases) + phrasesArray = phrases.split(';') + phrase = phrasesArray[_.random(0, phrasesArray.length-1)] + @input.html(phrase) @sendMessage() focus: => diff --git a/app/assets/javascripts/app/views/customer_chat/setting.jst.eco b/app/assets/javascripts/app/views/customer_chat/setting.jst.eco index 396e42e01..70d3cc2d6 100644 --- a/app/assets/javascripts/app/views/customer_chat/setting.jst.eco +++ b/app/assets/javascripts/app/views/customer_chat/setting.jst.eco @@ -2,7 +2,7 @@ <%- @T('Topic') %> - <%- @T('Greeting') %> + <%- @T('Greeting') %> (<%- @T('Separate multiple values by ;') %>) <%- @T('Enabled') %> diff --git a/public/assets/chat/chat.coffee b/public/assets/chat/chat.coffee index 9d05b23bf..525b965e2 100644 --- a/public/assets/chat/chat.coffee +++ b/public/assets/chat/chat.coffee @@ -85,15 +85,7 @@ do($ = window.jQuery, window) -> for key, value of params @options[key] = value - detectHost: -> - protocol = 'ws://' - if window.location.protocol is 'https:' - protocol = 'wss://' - @options.host = "#{ protocol }#{ scriptHost }/ws" - connect: => - @detectHost() if !@options.host - @log.debug "Connecting to #{@options.host}" @ws = new window.WebSocket("#{@options.host}") @ws.onopen = (e) => @@ -232,6 +224,9 @@ do($ = window.jQuery, window) -> @options.lang = @options.lang.replace(/-.+?$/, '') # replace "-xx" of xx-xx @log.debug "lang: #{@options.lang}" + # detect host + @detectHost() if !@options.host + @loadCss() @io = new Io(@options) @@ -543,7 +538,6 @@ do($ = window.jQuery, window) -> # delay initial queue position, show connecting first show = => @onQueue data - console.log('onQueueScreen') @waitingListTimeout.start() if @initialQueueDelay && !@onInitialQueueDelayId @@ -624,19 +618,19 @@ do($ = window.jQuery, window) -> scrollToBottom: -> @el.find('.zammad-chat-body').scrollTop($('.zammad-chat-body').prop('scrollHeight')) - detectHost: -> - protocol = 'ws://' - if window.location.protocol is 'https:' - protocol = 'wss://' - @options.host = "#{ protocol }#{ scriptHost }/ws" - destroy: (params = {}) => @log.debug 'destroy widget' - console.log('el', @el) if params.hide if @el @el.remove() + + # stop all timer + @waitingListTimeout.stop() + @inactiveTimeout.stop() + @idleTimeout.stop() @wsReconnectStop() + + # stop ws connection @io.close() wsReconnectStart: => @@ -732,6 +726,12 @@ do($ = window.jQuery, window) -> .attr('data-status', state) .text @T(capitalizedState) + detectHost: -> + protocol = 'ws://' + if window.location.protocol is 'https:' + protocol = 'wss://' + @options.host = "#{ protocol }#{ scriptHost }/ws" + loadCss: -> return if !@options.cssAutoload url = @options.cssUrl diff --git a/public/assets/chat/chat.js b/public/assets/chat/chat.js index 992d513b9..c663db28b 100644 --- a/public/assets/chat/chat.js +++ b/public/assets/chat/chat.js @@ -159,19 +159,7 @@ var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); return results; }; - Io.prototype.detectHost = function() { - var protocol; - protocol = 'ws://'; - if (window.location.protocol === 'https:') { - protocol = 'wss://'; - } - return this.options.host = "" + protocol + scriptHost + "/ws"; - }; - Io.prototype.connect = function() { - if (!this.options.host) { - this.detectHost(); - } this.log.debug("Connecting to " + this.options.host); this.ws = new window.WebSocket("" + this.options.host); this.ws.onopen = (function(_this) { @@ -398,6 +386,9 @@ var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); this.options.lang = this.options.lang.replace(/-.+?$/, ''); this.log.debug("lang: " + this.options.lang); } + if (!this.options.host) { + this.detectHost(); + } this.loadCss(); this.io = new Io(this.options); this.io.set({ @@ -749,7 +740,6 @@ var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); show = (function(_this) { return function() { _this.onQueue(data); - console.log('onQueueScreen'); return _this.waitingListTimeout.start(); }; })(this); @@ -837,26 +827,19 @@ var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); return this.el.find('.zammad-chat-body').scrollTop($('.zammad-chat-body').prop('scrollHeight')); }; - ZammadChat.prototype.detectHost = function() { - var protocol; - protocol = 'ws://'; - if (window.location.protocol === 'https:') { - protocol = 'wss://'; - } - return this.options.host = "" + protocol + scriptHost + "/ws"; - }; - ZammadChat.prototype.destroy = function(params) { if (params == null) { params = {}; } this.log.debug('destroy widget'); - console.log('el', this.el); if (params.hide) { if (this.el) { this.el.remove(); } } + this.waitingListTimeout.stop(); + this.inactiveTimeout.stop(); + this.idleTimeout.stop(); this.wsReconnectStop(); return this.io.close(); }; @@ -967,6 +950,15 @@ var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); return this.el.find('.zammad-chat-agent-status').attr('data-status', state).text(this.T(capitalizedState)); }; + ZammadChat.prototype.detectHost = function() { + var protocol; + protocol = 'ws://'; + if (window.location.protocol === 'https:') { + protocol = 'wss://'; + } + return this.options.host = "" + protocol + scriptHost + "/ws"; + }; + ZammadChat.prototype.loadCss = function() { var newSS, styles, url; if (!this.options.cssAutoload) { diff --git a/public/assets/chat/chat.min.js b/public/assets/chat/chat.min.js index 8d0c03253..53c0ff652 100644 --- a/public/assets/chat/chat.min.js +++ b/public/assets/chat/chat.min.js @@ -1,2 +1,2 @@ -var bind=function(t,e){return function(){return t.apply(e,arguments)}},slice=[].slice,extend=function(t,e){function s(){this.constructor=t}for(var n in e)hasProp.call(e,n)&&(t[n]=e[n]);return s.prototype=e.prototype,t.prototype=new s,t.__super__=e.prototype,t},hasProp={}.hasOwnProperty;!function(t,e){var s,n,i,o,a,r,h,d;return d=document.getElementsByTagName("script"),r=d[d.length-1],h=r.src.match(".*://([^:/]*).*")[1],s=function(){function e(e){this.options=t.extend({},this.defaults,e),this.log=new i({debug:this.options.debug,logPrefix:this.options.logPrefix||this.logPrefix})}return e.prototype.defaults={debug:!1},e}(),i=function(){function e(e){this.log=bind(this.log,this),this.error=bind(this.error,this),this.notice=bind(this.notice,this),this.debug=bind(this.debug,this),this.options=t.extend({},this.defaults,e)}return e.prototype.defaults={debug:!1},e.prototype.debug=function(){var t;return t=1<=arguments.length?slice.call(arguments,0):[],this.options.debug?this.log("debug",t):void 0},e.prototype.notice=function(){var t;return t=1<=arguments.length?slice.call(arguments,0):[],this.log("notice",t)},e.prototype.error=function(){var t;return t=1<=arguments.length?slice.call(arguments,0):[],this.log("error",t)},e.prototype.log=function(e,s){var n,i,o,a;if(s.unshift("||"),s.unshift(e),s.unshift(this.options.logPrefix),console.log.apply(console,s),this.options.debug){for(a="",n=0,o=s.length;o>n;n++)i=s[n],a+=" ",a+="object"==typeof i?JSON.stringify(i):i&&i.toString?i.toString():i;return t(".js-chatLogDisplay").prepend("
"+a+"
")}},e}(),o=function(t){function e(t){this.stop=bind(this.stop,this),this.start=bind(this.start,this),e.__super__.constructor.call(this,t)}return extend(e,t),e.prototype.timeoutStartedAt=null,e.prototype.logPrefix="timeout",e.prototype.defaults={debug:!1,timeout:4,timeoutIntervallCheck:.5},e.prototype.start=function(){var t,e;return this.stop(),e=new Date,t=function(t){return function(){var s;return s=new Date-new Date(e.getTime()+1e3*t.options.timeout*60),t.log.debug("Timeout check for "+t.options.timeout+" minutes (left "+s/1e3+" sec.)"),0>s?void 0:(t.stop(),t.options.callback())}}(this),this.log.debug("Start timeout in "+this.options.timeout+" minutes"),this.intervallId=setInterval(t,1e3*this.options.timeoutIntervallCheck*60)},e.prototype.stop=function(){return this.intervallId?(this.log.debug("Stop timeout of "+this.options.timeout+" minutes at"),clearInterval(this.intervallId)):void 0},e}(s),n=function(t){function s(t){this.send=bind(this.send,this),this.reconnect=bind(this.reconnect,this),this.close=bind(this.close,this),this.connect=bind(this.connect,this),this.set=bind(this.set,this),s.__super__.constructor.call(this,t)}return extend(s,t),s.prototype.logPrefix="io",s.prototype.set=function(t){var e,s,n;s=[];for(e in t)n=t[e],s.push(this.options[e]=n);return s},s.prototype.detectHost=function(){var t;return t="ws://","https:"===e.location.protocol&&(t="wss://"),this.options.host=""+t+h+"/ws"},s.prototype.connect=function(){return this.options.host||this.detectHost(),this.log.debug("Connecting to "+this.options.host),this.ws=new e.WebSocket(""+this.options.host),this.ws.onopen=function(t){return function(e){return t.log.debug("on open",e),t.options.onOpen(e)}}(this),this.ws.onmessage=function(t){return function(e){var s;return s=JSON.parse(e.data),t.log.debug("on message",e.data),t.options.onMessage?t.options.onMessage(s):void 0}}(this),this.ws.onclose=function(t){return function(e){return t.log.debug("close websocket connection"),t.options.onClose?t.options.onClose(e):void 0}}(this),this.ws.onerror=function(t){return function(e){return t.log.debug("onerror",e),t.options.onError?t.options.onError(e):void 0}}(this)},s.prototype.close=function(){return this.ws.close()},s.prototype.reconnect=function(){return this.ws.close(),this.connect()},s.prototype.send=function(t,e){var s;return null==e&&(e={}),this.log.debug("send",t,e),s=JSON.stringify({event:t,data:e}),this.ws.send(s)},s}(s),a=function(s){function i(s){return this.startTimeoutObservers=bind(this.startTimeoutObservers,this),this.setAgentOnlineState=bind(this.setAgentOnlineState,this),this.onConnectionEstablished=bind(this.onConnectionEstablished,this),this.setSessionId=bind(this.setSessionId,this),this.onConnectionReestablished=bind(this.onConnectionReestablished,this),this.reconnect=bind(this.reconnect,this),this.wsReconnectStop=bind(this.wsReconnectStop,this),this.wsReconnectStart=bind(this.wsReconnectStart,this),this.destroy=bind(this.destroy,this),this.onLeaveTemporary=bind(this.onLeaveTemporary,this),this.onAgentTypingEnd=bind(this.onAgentTypingEnd,this),this.onAgentTypingStart=bind(this.onAgentTypingStart,this),this.onQueue=bind(this.onQueue,this),this.onQueueScreen=bind(this.onQueueScreen,this),this.onCloseAnimationEnd=bind(this.onCloseAnimationEnd,this),this.closeWindow=bind(this.closeWindow,this),this.close=bind(this.close,this),this.onOpenAnimationEnd=bind(this.onOpenAnimationEnd,this),this.open=bind(this.open,this),this.renderMessage=bind(this.renderMessage,this),this.receiveMessage=bind(this.receiveMessage,this),this.onSubmit=bind(this.onSubmit,this),this.onInput=bind(this.onInput,this),this.reopenSession=bind(this.reopenSession,this),this.onError=bind(this.onError,this),this.onReady=bind(this.onReady,this),this.onWebSocketMessage=bind(this.onWebSocketMessage,this),this.send=bind(this.send,this),this.checkForEnter=bind(this.checkForEnter,this),this.render=bind(this.render,this),this.view=bind(this.view,this),this.T=bind(this.T,this),this.options=t.extend({},this.defaults,s),i.__super__.constructor.call(this,this.options),t?e.WebSocket&&sessionStorage?this.options.chatId?(this.options.lang||(this.options.lang=t("html").attr("lang")),this.options.lang&&(this.options.lang=this.options.lang.replace(/-.+?$/,""),this.log.debug("lang: "+this.options.lang)),this.loadCss(),this.io=new n(this.options),this.io.set({onOpen:this.render,onClose:this.hide,onMessage:this.onWebSocketMessage}),void this.io.connect()):(this.state="unsupported",void this.log.error("Chat: need chatId as option!")):(this.state="unsupported",void this.log.notice("Chat: Browser not supported!")):(this.state="unsupported",void this.log.notice("Chat: no jquery found!"))}return extend(i,s),i.prototype.defaults={chatId:void 0,show:!0,target:t("body"),host:"",debug:!1,flat:!1,lang:void 0,cssAutoload:!0,cssUrl:void 0,fontSize:void 0,buttonClass:"open-zammad-chat",inactiveClass:"is-inactive",title:"Chat with us!",idleTimeout:8,idleTimeoutIntervallCheck:.5,inactiveTimeout:8,inactiveTimeoutIntervallCheck:.5,waitingListTimeout:4,waitingListTimeoutIntervallCheck:.5},i.prototype.logPrefix="chat",i.prototype._messageCount=0,i.prototype.isOpen=!0,i.prototype.blinkOnlineInterval=null,i.prototype.stopBlinOnlineStateTimeout=null,i.prototype.showTimeEveryXMinutes=1,i.prototype.lastTimestamp=null,i.prototype.lastAddedType=null,i.prototype.inputTimeout=null,i.prototype.isTyping=!1,i.prototype.state="offline",i.prototype.initialQueueDelay=1e4,i.prototype.translations={de:{"Chat with us!":"Chat mit uns!",Online:"Online",Online:"Online",Offline:"Offline",Connecting:"Verbinden","Connection re-established":"Verbindung wiederhergestellt",Today:"Heute",Send:"Senden","Compose your message...":"Ihre Nachricht...","All colleges are busy.":"Alle Kollegen sind belegt.","You are on waiting list position %s.":"Sie sind in der Warteliste an der Position %s.","Start new conversation":"Neue Konversation starten","Since you didn't respond in the last %s minutes your conversation with %s got closed.":"Da Sie in den letzten %s Minuten nichts geschrieben haben wurde Ihre Konversation mit %s geschlossen.","Since you didn't respond in the last %s minutes your conversation got closed.":"Da Sie in den letzten %s Minuten nichts geschrieben haben wurde Ihre Konversation geschlossen."}},i.prototype.sessionId=void 0,i.prototype.T=function(){var t,e,s,n,i,o;if(i=arguments[0],s=2<=arguments.length?slice.call(arguments,1):[],this.options.lang&&"en"!==this.options.lang&&(this.translations[this.options.lang]?(o=this.translations[this.options.lang],o[i]||this.log.notice("Translation needed for '"+i+"'"),i=o[i]||i):this.log.notice("Translation '"+this.options.lang+"' needed!")),s)for(t=0,n=s.length;n>t;t++)e=s[t],i=i.replace(/%s/,e);return i},i.prototype.view=function(t){return function(s){return function(n){return n||(n={}),n.T=s.T,n.background=s.options.background,n.flat=s.options.flat,n.fontSize=s.options.fontSize,e.zammadChatTemplates[t](n)}}(this)},i.prototype.render=function(){return this.el=t(this.view("chat")({title:this.options.title})),this.options.target.append(this.el),this.input=this.el.find(".zammad-chat-input"),t("."+this.options.buttonClass).addClass(this.inactiveClass),this.el.find(".js-chat-open").click(this.open),this.el.find(".js-chat-close").click(this.close),this.el.find(".zammad-chat-controls").on("submit",this.onSubmit),this.input.on({keydown:this.checkForEnter,input:this.onInput}),t(e).on("beforeunload",function(t){return function(){return t.onLeaveTemporary()}}(this)),this.setAgentOnlineState("online"),this.log.debug("widget rendered"),this.startTimeoutObservers(),this.idleTimeout.start(),this.sessionId=sessionStorage.getItem("sessionId"),this.send("chat_status_customer",{session_id:this.sessionId})},i.prototype.checkForEnter=function(t){return t.shiftKey||13!==t.keyCode?void 0:(t.preventDefault(),this.sendMessage())},i.prototype.send=function(t,e){return null==e&&(e={}),e.chat_id=this.options.chatId,this.io.send(t,e)},i.prototype.onWebSocketMessage=function(t){var e,s,n;for(e=0,s=t.length;s>e;e++)switch(n=t[e],this.log.debug("ws:onmessage",n),n.event){case"chat_error":this.log.notice(n.data),n.data&&"chat_disabled"===n.data.state&&this.destroy({hide:!0});break;case"chat_session_message":if(n.data.self_written)return;this.receiveMessage(n.data);break;case"chat_session_typing":if(n.data.self_written)return;this.onAgentTypingStart();break;case"chat_session_start":this.onConnectionEstablished(n.data);break;case"chat_session_queue":this.onQueueScreen(n.data);break;case"chat_session_closed":this.onSessionClosed(n.data);break;case"chat_session_left":this.onSessionClosed(n.data);break;case"chat_status_customer":switch(n.data.state){case"online":this.sessionId=void 0,this.onReady();break;case"offline":this.onError("Zammad Chat: No agent online"),this.state="off",this.destroy({hide:!0});break;case"chat_disabled":this.onError("Zammad Chat: Chat is disabled"),this.state="off",this.destroy({hide:!0});break;case"no_seats_available":this.onError("Zammad Chat: Too many clients in queue. Clients in queue: "+n.data.queue),this.state="off",this.destroy({hide:!0});break;case"reconnect":this.log.debug("old messages",n.data.session),this.reopenSession(n.data)}}},i.prototype.onReady=function(){return this.log.debug("widget ready for use"),t("."+this.options.buttonClass).click(this.open).removeClass(this.inactiveClass),this.options.show?this.show():void 0},i.prototype.onError=function(e){return this.log.debug(e),t("."+this.options.buttonClass).hide()},i.prototype.reopenSession=function(t){var e,s,n,i,o;if(this.inactiveTimeout.start(),o=sessionStorage.getItem("unfinished_message"),t.agent){for(this.onConnectionEstablished(t),i=t.session,e=0,s=i.length;s>e;e++)n=i[e],this.renderMessage({message:n.content,id:n.id,from:n.created_by_id?"agent":"customer"});o&&this.input.val(o)}return t.position&&this.onQueue(t),this.show(),this.open(),this.scrollToBottom(),o?this.input.focus():void 0},i.prototype.onInput=function(){return this.el.find(".zammad-chat-message--unread").removeClass("zammad-chat-message--unread"),sessionStorage.setItem("unfinished_message",this.input.val()),this.onTyping()},i.prototype.onTyping=function(){return this.isTyping&&this.isTyping>new Date((new Date).getTime()-1500)?void 0:(this.isTyping=new Date,this.send("chat_session_typing",{session_id:this.sessionId}),this.inactiveTimeout.start())},i.prototype.onSubmit=function(t){return t.preventDefault(),this.sendMessage()},i.prototype.sendMessage=function(){var t,e;return(t=this.input.val())?(this.inactiveTimeout.start(),sessionStorage.removeItem("unfinished_message"),e=this.view("message")({message:t,from:"customer",id:this._messageCount++,unreadClass:""}),this.maybeAddTimestamp(),this.el.find(".zammad-chat-message--typing").size()?(this.lastAddedType="typing-placeholder",this.el.find(".zammad-chat-message--typing").before(e)):(this.lastAddedType="message--customer",this.el.find(".zammad-chat-body").append(e)),this.input.val(""),this.scrollToBottom(),this.send("chat_session_message",{content:t,id:this._messageCount,session_id:this.sessionId})):void 0},i.prototype.receiveMessage=function(t){return this.inactiveTimeout.start(),this.onAgentTypingEnd(),this.maybeAddTimestamp(),this.renderMessage({message:t.message.content,id:t.id,from:"agent"})},i.prototype.renderMessage=function(t){return this.lastAddedType="message--"+t.from,t.unreadClass=document.hidden?" zammad-chat-message--unread":"",this.el.find(".zammad-chat-body").append(this.view("message")(t)),this.scrollToBottom()},i.prototype.open=function(){return this.log.debug("open widget"),this.isOpen&&this.show(),this.sessionId||this.showLoader(),this.el.addClass("zammad-chat-is-open"),this.sessionId?(this.el.css("bottom",0),this.onOpenAnimationEnd()):this.el.animate({bottom:0},500,this.onOpenAnimationEnd),this.isOpen=!0,this.sessionId?void 0:this.send("chat_session_init")},i.prototype.onOpenAnimationEnd=function(){return this.idleTimeout.stop()},i.prototype.close=function(t){return this.log.debug("close widget"),"off"===this.state||"unsupported"===this.state?this.state:(t&&t.stopPropagation(),this.sessionId?(this.send("chat_session_close",{session_id:this.sessionId}),this.inactiveTimeout.stop(),this.waitingListTimeout.stop(),sessionStorage.removeItem("unfinished_message"),this.onInitialQueueDelayId&&clearTimeout(this.onInitialQueueDelayId),t&&this.closeWindow(),this.setSessionId(void 0)):void 0)},i.prototype.closeWindow=function(){var t;return this.el.removeClass("zammad-chat-is-open"),t=this.el.height()-this.el.find(".zammad-chat-header").outerHeight(),this.el.animate({bottom:-t},500,this.onCloseAnimationEnd)},i.prototype.onCloseAnimationEnd=function(){return this.el.removeClass("zammad-chat-is-visible"),this.showLoader(),this.el.find(".zammad-chat-welcome").removeClass("zammad-chat-is-hidden"),this.el.find(".zammad-chat-agent").addClass("zammad-chat-is-hidden"),this.el.find(".zammad-chat-agent-status").addClass("zammad-chat-is-hidden"),this.isOpen=!1,this.io.reconnect()},i.prototype.hide=function(){return this.el?this.el.removeClass("zammad-chat-is-shown"):void 0},i.prototype.show=function(){var t;return"off"===this.state||"unsupported"===this.state?this.state:(this.el.addClass("zammad-chat-is-shown"),this.inputInitialized||(this.inputInitialized=!0,this.input.autoGrow({extraLine:!1})),t=this.el.height()-this.el.find(".zammad-chat-header").outerHeight(),this.el.css("bottom",-t))},i.prototype.disableInput=function(){return this.input.prop("disabled",!0),this.el.find(".zammad-chat-send").prop("disabled",!0)},i.prototype.enableInput=function(){return this.input.prop("disabled",!1),this.el.find(".zammad-chat-send").prop("disabled",!1)},i.prototype.onQueueScreen=function(t){var e;return this.setSessionId(t.session_id),e=function(e){return function(){return e.onQueue(t),console.log("onQueueScreen"),e.waitingListTimeout.start()}}(this),this.initialQueueDelay&&!this.onInitialQueueDelayId?void(this.onInitialQueueDelayId=setTimeout(e,this.initialQueueDelay)):(this.onInitialQueueDelayId&&clearTimeout(this.onInitialQueueDelayId),e())},i.prototype.onQueue=function(t){return this.log.notice("onQueue",t.position),this.inQueue=!0,this.el.find(".zammad-chat-body").html(this.view("waiting")({position:t.position}))},i.prototype.onAgentTypingStart=function(){return this.stopTypingId&&clearTimeout(this.stopTypingId),this.stopTypingId=setTimeout(this.onAgentTypingEnd,3e3),this.el.find(".zammad-chat-message--typing").size()?void 0:(this.maybeAddTimestamp(),this.el.find(".zammad-chat-body").append(this.view("typingIndicator")()),this.scrollToBottom())},i.prototype.onAgentTypingEnd=function(){return this.el.find(".zammad-chat-message--typing").remove()},i.prototype.onLeaveTemporary=function(){return this.sessionId?this.send("chat_session_leave_temporary",{session_id:this.sessionId}):void 0},i.prototype.maybeAddTimestamp=function(){var t,e,s;return s=Date.now(),!this.lastTimestamp||s-this.lastTimestamp>6e4*this.showTimeEveryXMinutes?(t=this.T("Today"),e=(new Date).toTimeString().substr(0,5),"timestamp"===this.lastAddedType?(this.updateLastTimestamp(t,e),this.lastTimestamp=s):(this.el.find(".zammad-chat-body").append(this.view("timestamp")({label:t,time:e})),this.lastTimestamp=s,this.lastAddedType="timestamp",this.scrollToBottom())):void 0},i.prototype.updateLastTimestamp=function(t,e){return this.el.find(".zammad-chat-body").find(".zammad-chat-timestamp").last().replaceWith(this.view("timestamp")({label:t,time:e}))},i.prototype.addStatus=function(t){return this.maybeAddTimestamp(),this.el.find(".zammad-chat-body").append(this.view("status")({status:t})),this.scrollToBottom()},i.prototype.scrollToBottom=function(){return this.el.find(".zammad-chat-body").scrollTop(t(".zammad-chat-body").prop("scrollHeight"))},i.prototype.detectHost=function(){var t;return t="ws://","https:"===e.location.protocol&&(t="wss://"),this.options.host=""+t+h+"/ws"},i.prototype.destroy=function(t){return null==t&&(t={}),this.log.debug("destroy 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t;return"off"===this.state||"unsupported"===this.state?this.state:(this.el.addClass("zammad-chat-is-shown"),this.inputInitialized||(this.inputInitialized=!0,this.input.autoGrow({extraLine:!1})),t=this.el.height()-this.el.find(".zammad-chat-header").outerHeight(),this.el.css("bottom",-t))},n.prototype.disableInput=function(){return this.input.prop("disabled",!0),this.el.find(".zammad-chat-send").prop("disabled",!0)},n.prototype.enableInput=function(){return this.input.prop("disabled",!1),this.el.find(".zammad-chat-send").prop("disabled",!1)},n.prototype.onQueueScreen=function(t){var e;return this.setSessionId(t.session_id),e=function(e){return function(){return e.onQueue(t),e.waitingListTimeout.start()}}(this),this.initialQueueDelay&&!this.onInitialQueueDelayId?void(this.onInitialQueueDelayId=setTimeout(e,this.initialQueueDelay)):(this.onInitialQueueDelayId&&clearTimeout(this.onInitialQueueDelayId),e())},n.prototype.onQueue=function(t){return 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")}).call(this)}.call(t),t.safe=i,t.escape=n,s.join("")},window.zammadChatTemplates||(window.zammadChatTemplates={}),window.zammadChatTemplates.waiting_list_timeout=function(t){t||(t={});var e,s=[],i=function(t){return t&&t.ecoSafe?t:"undefined"!=typeof t&&null!=t?o(t):""},n=t.safe,o=t.escape;return e=t.safe=function(t){if(t&&t.ecoSafe)return t;("undefined"==typeof t||null==t)&&(t="");var e=new String(t);return e.ecoSafe=!0,e},o||(o=t.escape=function(t){return(""+t).replace(/&/g,"&").replace(//g,">").replace(/"/g,""")}),function(){(function(){s.push('
\n
\n '),s.push(this.T("We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!")),s.push('\n
\n
"),s.push(this.T("Start new conversation")),s.push("
\n
\n
")}).call(this)}.call(t),t.safe=n,t.escape=o,s.join("")}; \ No newline at end of file diff --git a/test/browser/chat_test.rb b/test/browser/chat_test.rb index 0eedef490..afc67a620 100644 --- a/test/browser/chat_test.rb +++ b/test/browser/chat_test.rb @@ -389,6 +389,118 @@ class ChatTest < TestCase ) end + def test_basic_usecase3 + agent = browser_instance + login( + browser: agent, + username: 'master@example.com', + password: 'test', + url: browser_url, + ) + tasks_close_all( + browser: agent, + ) + click( + browser: agent, + css: 'a[href="#customer_chat"]', + ) + agent.find_elements( { css: '.active .chat-window .js-close' } ).each(&:click) + + # set chat preferences + click( + browser: agent, + css: '.active .js-settings', + ) + set( + browser: agent, + css: '.modal [name="chat::phrase::1"]', + value: 'Hi Stranger!;My Greeting', + ) + click( + browser: agent, + css: '.modal .js-submit', + ) + + customer = browser_instance + location( + browser: customer, + url: "#{browser_url}/assets/chat/znuny.html?port=#{ENV['WS_PORT']}", + ) + watch_for( + browser: customer, + css: '.zammad-chat', + timeout: 5, + ) + click( + browser: customer, + css: '.js-chat-open', + ) + exists( + browser: customer, + css: '.zammad-chat-is-shown', + ) + watch_for( + browser: agent, + css: '.active .js-badgeWaitingCustomers', + value: '1', + ) + click( + browser: agent, + css: '.active .js-acceptChat', + ) + watch_for( + browser: customer, + css: '.zammad-chat', + value: 'Hi Stranger|My Greeting', + ) + watch_for( + browser: customer, + css: '.zammad-chat .zammad-chat-agent-status', + value: 'online', + ) + set( + browser: agent, + css: '.active .chat-window .js-customerChatInput', + value: 'my name is me', + ) + click( + browser: agent, + css: '.active .chat-window .js-send', + ) + watch_for( + browser: customer, + css: '.zammad-chat', + value: 'my name is me', + ) + set( + browser: customer, + css: '.zammad-chat .zammad-chat-input', + value: 'my name is customer', + ) + click( + browser: customer, + css: '.zammad-chat .zammad-chat-send', + ) + watch_for( + browser: agent, + css: '.active .chat-window', + value: 'my name is customer', + ) + click( + browser: agent, + css: '.active .chat-window .js-customerChatInput', + ) + click( + browser: customer, + css: '.js-chat-close', + ) + watch_for( + browser: agent, + css: '.active .chat-window', + value: 'has left the conversation', + ) + end + def test_timeouts customer = browser_instance location(