diff --git a/app/assets/javascripts/app/controllers/search.coffee b/app/assets/javascripts/app/controllers/search.coffee
index 0cebfb26e..ac17d6930 100644
--- a/app/assets/javascripts/app/controllers/search.coffee
+++ b/app/assets/javascripts/app/controllers/search.coffee
@@ -56,13 +56,9 @@ class App.Search extends App.Controller
     @navupdate(url: '#search', type: 'menu')
     return if _.isEmpty(params.query)
 
-    @$('.js-search').val(params.query).trigger('change')
-    return if @shown
-
-    @search(1000, true)
+    @$('.js-search').val(params.query).trigger('keyup')
 
   hide: ->
-    @shown = false
     if @table
       @table.hide()
 
@@ -108,6 +104,7 @@ class App.Search extends App.Controller
       return
 
     # on other keys, show result
+    @navigate "#search/#{encodeURIComponent(@searchInput.val())}"
     @search(0)
 
   empty: =>
diff --git a/spec/system/search_spec.rb b/spec/system/search_spec.rb
index 5d3c7d6d4..652af5fc4 100644
--- a/spec/system/search_spec.rb
+++ b/spec/system/search_spec.rb
@@ -9,7 +9,7 @@ RSpec.describe 'Search', type: :system, authenticated: true, searchindex: true d
   let(:note) { 'Test note' }
 
   before do
-    configure_elasticsearch(required: true, rebuild: true)
+    ticket_1 && ticket_2 && configure_elasticsearch(required: true, rebuild: true)
   end
 
   it 'shows default widgets' do
@@ -24,8 +24,6 @@ RSpec.describe 'Search', type: :system, authenticated: true, searchindex: true d
 
   context 'with ticket search result' do
     before do
-      ticket_1 && ticket_2 && rebuild_searchindex
-
       fill_in id: 'global-search', with: 'Testing'
       click_on 'Show Search Details'
 
@@ -176,4 +174,64 @@ RSpec.describe 'Search', type: :system, authenticated: true, searchindex: true d
       expect(page).to have_css('.popover-title .is-inactive', count: 1)
     end
   end
+
+  describe 'Search is not triggered/updated if url of search is updated new search item or new search is triggered via global search #3873' do
+
+    context 'when search changed via input box' do
+      before do
+        visit '#search'
+      end
+
+      it 'does switch search results properly' do
+        page.find('.js-search').fill_in(with: '"Testing Ticket 1"', fill_options: { clear: :backspace })
+        expect(page.find('.js-tableBody')).to have_text('Testing Ticket 1')
+        expect(page.find('.js-tableBody')).to have_no_text('Testing Ticket 2')
+        expect(current_url).to include('Testing%20Ticket%201')
+
+        # switch by global search
+        page.find('.js-search').fill_in(with: '"Testing Ticket 2"', fill_options: { clear: :backspace })
+        expect(page.find('.js-tableBody')).to have_text('Testing Ticket 2')
+        expect(page.find('.js-tableBody')).to have_no_text('Testing Ticket 1')
+        expect(current_url).to include('Testing%20Ticket%202')
+      end
+    end
+
+    context 'when search changed via global search' do
+      before do
+        fill_in id: 'global-search', with: '"Testing Ticket 1"'
+        click_on 'Show Search Details'
+      end
+
+      it 'does switch search results properly' do
+        expect(page.find('.js-tableBody')).to have_text('Testing Ticket 1')
+        expect(page.find('.js-tableBody')).to have_no_text('Testing Ticket 2')
+        expect(current_url).to include('Testing%20Ticket%201')
+
+        # switch by global search
+        fill_in id: 'global-search', with: '"Testing Ticket 2"'
+        click_on 'Show Search Details'
+        expect(page.find('.js-tableBody')).to have_text('Testing Ticket 2')
+        expect(page.find('.js-tableBody')).to have_no_text('Testing Ticket 1')
+        expect(current_url).to include('Testing%20Ticket%202')
+      end
+    end
+
+    context 'when search is changed via url' do
+      before do
+        visit '#search/"Testing Ticket 1"'
+      end
+
+      it 'does switch search results properly' do
+        expect(page.find('.js-tableBody')).to have_text('Testing Ticket 1')
+        expect(page.find('.js-tableBody')).to have_no_text('Testing Ticket 2')
+        expect(current_url).to include('Testing%20Ticket%201')
+
+        # switch by url
+        visit '#search/"Testing Ticket 2"'
+        expect(page.find('.js-tableBody')).to have_text('Testing Ticket 2')
+        expect(page.find('.js-tableBody')).to have_no_text('Testing Ticket 1')
+        expect(current_url).to include('Testing%20Ticket%202')
+      end
+    end
+  end
 end