diff --git a/app/assets/javascripts/app/views/layout_ref/ticket_zoom.jst.eco b/app/assets/javascripts/app/views/layout_ref/ticket_zoom.jst.eco
index ae514c7d1..d5070211f 100644
--- a/app/assets/javascripts/app/views/layout_ref/ticket_zoom.jst.eco
+++ b/app/assets/javascripts/app/views/layout_ref/ticket_zoom.jst.eco
@@ -438,10 +438,10 @@
                     <option value="4">
                       closed
                     </option>
-                    <option value="2">
+                    <option selected value="2">
                       open
                     </option>
-                    <option selected value="7">
+                    <option value="7">
                       pending close
                     </option>
                     <option value="3">
@@ -452,16 +452,6 @@
                 </div><span class="help-inline"></span> <span class="help-block"></span>
               </div>
             </div>
-            <div class="date form-group formGroup--bundle">
-              <div class="formGroup-label">
-                <label for="Ticket_187247_pending_time">Pending till <span>*</span></label>
-              </div>
-              <div class="controls">
-                <input type="text" value="10/28/2015" class="form-control js-datepicker">
-                <div class="controls-label">at</div>
-                <input type="text" value="08:00" class="form-control time js-timepicker">
-              </div>
-            </div>
             <div class="select form-group">
               <div class="formGroup-label">
                 <label for="Ticket_187247_priority_id">Priority <span>*</span></label>
@@ -485,21 +475,19 @@
             </div>
           </fieldset>
         </form>
+        <hr>
+        <div class="userNotifications">
+          <label>Notifications</label>
+          <div class="btn btn--small btn--fullWidth">
+            <%- @Icon('mute') %>
+            Unsubscribe
+          </div>
+          <span class="help-block">You’re receiving notifications because you wrote something.</span>
+        </div>
+        <hr>
         <div class="tags">
           <label>Tags</label>
           <ul class="list list--sidebar">
-            <li class="list-item">
-              <div class="list-item-name">
-                test
-              </div>
-              <div class="list-item-delete js-delete"></div>
-            </li>
-            <li class="list-item">
-              <div class="list-item-name">
-                123
-              </div>
-              <div class="list-item-delete js-delete"></div>
-            </li>
             <li class="list-item">
               <div class="list-item-name">
                 planeten
diff --git a/app/assets/stylesheets/svg-dimensions.css b/app/assets/stylesheets/svg-dimensions.css
index 8c687ce56..7fb77979d 100644
--- a/app/assets/stylesheets/svg-dimensions.css
+++ b/app/assets/stylesheets/svg-dimensions.css
@@ -45,6 +45,7 @@
 .icon-mood-ok { width: 60px; height: 59px; }
 .icon-mood-super-bad { width: 60px; height: 59px; }
 .icon-mood-supergood { width: 60px; height: 59px; }
+.icon-mute { width: 16px; height: 16px; }
 .icon-note { width: 16px; height: 16px; }
 .icon-one-ticket { width: 48px; height: 10px; }
 .icon-organization { width: 16px; height: 16px; }
@@ -80,6 +81,7 @@
 .icon-trash { width: 16px; height: 16px; }
 .icon-twitter-button { width: 29px; height: 22px; }
 .icon-twitter { width: 17px; height: 17px; }
+.icon-unmute { width: 16px; height: 16px; }
 .icon-user { width: 16px; height: 16px; }
 .icon-zoom-in { width: 20px; height: 20px; }
 .icon-zoom-out { width: 20px; height: 20px; }
\ No newline at end of file
diff --git a/app/assets/stylesheets/zammad.scss b/app/assets/stylesheets/zammad.scss
index 4cb0cacc9..800e27164 100644
--- a/app/assets/stylesheets/zammad.scss
+++ b/app/assets/stylesheets/zammad.scss
@@ -304,7 +304,7 @@ pre code.hljs {
   display: inline-block;
   font-size: 14px;
   padding: 10px 24px 9px;
-  color: hsl(202,68%,54%);
+  color: hsl(0,0%,20%);
   background: white;
   border: 1px solid rgba(0,0,0,.1);
   outline: none !important;
@@ -319,6 +319,7 @@ pre code.hljs {
   .icon {
     vertical-align: middle;
     margin-top: -3px;
+    fill: currentColor;
   }
 
   &.btn--icon--last .icon {
@@ -339,6 +340,12 @@ pre code.hljs {
     padding-right: 12px;
   }
 
+  &.btn--fullWidth {
+    width: 100%;
+    text-align: center;
+    justify-content: center;
+  }
+
   &.btn--table {
     padding: 4px 9px;
     font-weight: 300;
@@ -4961,7 +4968,7 @@ footer {
   }
 
   .sidebar .text-muted {
-    color: hsl(198,19%,72%);
+    color: hsl(198,22%,82%);
   }
 
 .alert {
@@ -4993,6 +5000,10 @@ footer {
   margin: 20px 0;
 }
 
+.userNotifications label + .btn {
+  margin-top: 1px;
+}
+
 .list {
   padding: 0;
   margin-bottom: 5px;
diff --git a/contrib/icon-sprite.sketch b/contrib/icon-sprite.sketch
index dd59ccaba..5d68abe9b 100644
Binary files a/contrib/icon-sprite.sketch and b/contrib/icon-sprite.sketch differ
diff --git a/public/assets/images/icons.svg b/public/assets/images/icons.svg
index 8669e5edf..e181a3ad4 100644
--- a/public/assets/images/icons.svg
+++ b/public/assets/images/icons.svg
@@ -1 +1 @@
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6.51 7.08 2.2z" fill-rule="evenodd"/></symbol><symbol id="icon-arrow-right" viewBox="0 0 7 13"><title>arrow-right</title><path d="M0 10.7l1.428 1.4 4.9-5 .693-.707-.7-.7-4.9-4.9L.008 2.207l4.207 4.186L0 10.7z" fill-rule="evenodd"/></symbol><symbol id="icon-arrow-up" viewBox="0 0 13 7"><title>arrow-up</title><path d="M10.807 7l1.4-1.428-5-4.9L6.5-.02l-.7.7-4.9 4.9 1.414 1.413L6.5 2.886 10.807 7z" fill-rule="evenodd"/></symbol><symbol id="icon-chat" viewBox="0 0 24 24"><title>chat</title><path d="M2 5.006C2 3.898 2.898 3 3.99 3h16.02c1.1 0 1.99.897 1.99 2.006v9.988C22 16.102 21.102 17 20.01 17H3.99C2.89 17 2 16.103 2 14.994V5.006zM12 17l6 4v-4h-6z" fill-rule="evenodd"/></symbol><symbol id="icon-checkbox-checked" viewBox="0 0 11 11"><title>checkbox-checked</title><g fill-rule="evenodd"><path d="M11 0H0v11h11V0z"/><path d="M0 0V11H11V0H0zm10 1v9H1V1h9z" fill="#000"/><path d="M4.273 6.768L2.238 4.972 1.4 5.81 4.872 10c.598-1.796 2.514-5.268 4.79-7.782L9.42 1.5C6.906 3.296 4.99 5.57 4.27 6.768z" fill="#000"/></g></symbol><symbol id="icon-checkbox" viewBox="0 0 11 11"><title>checkbox</title><g fill-rule="evenodd"><path d="M11 0H0v11h11V0z"/><path d="M11 0H0v11h11V0zM1 1h9v9H1V1z" fill="#9C9C9B"/></g></symbol><symbol id="icon-checkmark" viewBox="0 0 16 14"><title>checkmark</title><path d="M6.477 13.837c3.81-8.136 9.386-12.24 9.386-12.24V0S9.95 2.607 5.368 8.722c0 0-2.134-2.305-3.352-2.875C.798 5.277 0 7.235 0 7.235s3.03 2.818 6.477 6.602z" fill-rule="evenodd"/></symbol><symbol id="icon-clipboard" viewBox="0 0 16 16"><title>clipboard</title><path d="M5 3V1.5c0-.28.223-.5.497-.5h8.006c.272 0 .497.224.497.5v10c0 .28-.223.5-.497.5H12v-2h.462c.297 0 .538-.222.538-.5 0-.276-.24-.5-.538-.5H12V8h.462c.297 0 .538-.222.538-.5 0-.276-.24-.5-.538-.5H12V6h.462c.297 0 .538-.222.538-.5 0-.276-.24-.5-.538-.5H12V3.5c0-.276-.225-.5-.497-.5H5zM2 4.5v10c0 .276.225.5.497.5h8.006c.274 0 .497-.22.497-.5v-10c0-.276-.225-.5-.497-.5H2.497C2.223 4 2 4.22 2 4.5zM3.554 6C3.248 6 3 6.222 3 6.5c0 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1.815c.157.155.155.407-.002.563z" fill-rule="evenodd"/></symbol><symbol id="icon-cloud" viewBox="0 0 16 16"><title>cloud</title><path d="M4 14h-.03C1.78 14 0 12.14 0 9.846 0 7.7 1.555 5.934 3.55 5.716 3.76 3.625 5.45 2 7.5 2c2.05 0 3.74 1.627 3.95 3.715C13.444 5.935 15 7.7 15 9.845 15 12.14 13.222 14 11.03 14H4z" fill-rule="evenodd"/></symbol><symbol id="icon-cog" viewBox="0 0 20 20"><title>cog</title><path d="M20 11.09V8.814l-.322-.105-2.436-.796-.65-1.57 1.25-2.643-1.61-1.61-.302.156-2.286 1.16-1.568-.65L11.09 0H8.814l-.9 2.758-1.57.65L3.7 2.16 2.09 3.768l.154.304 1.158 2.284-.648 1.57L0 8.91v2.277l.32.104 2.438.798.65 1.568-1.25 2.645 1.61 1.61.3-.153 2.285-1.16 1.57.65L8.91 20h2.276l.105-.32.796-2.436 1.568-.65 2.645 1.248 1.608-1.608-.152-.302-1.16-2.284.65-1.57L20 11.09zm-10 2.098c-1.76 0-3.188-1.426-3.188-3.188 0-1.76 1.428-3.185 3.188-3.185 1.76 0 3.185 1.425 3.185 3.185 0 1.762-1.425 3.188-3.185 3.188z" fill-rule="evenodd"/></symbol><symbol id="icon-crown" viewBox="0 0 62 27"><title>crown</title><path d="M59.01 5.21V27h-56V5.213h-.003c-1.2 0-2.173-.972-2.173-2.172 0-1.2.973-2.17 2.173-2.17 1.2 0 2.172.97 2.172 2.17 0 .785-.416 1.472-1.04 1.854l12.87 10.18 12.87-10.18c-.625-.38-1.04-1.068-1.04-1.853 0-1.2.97-2.17 2.17-2.17s2.173.97 2.173 2.17c0 .786-.416 1.474-1.04 1.855l12.868 10.18L57.84 4.927c-.655-.374-1.095-1.08-1.095-1.887 0-1.2.972-2.17 2.172-2.17 1.2 0 2.172.97 2.172 2.17 0 1.17-.92 2.12-2.076 2.17z" fill="#FFD22E" fill-rule="evenodd"/></symbol><symbol id="icon-dashboard" viewBox="0 0 24 24"><title>dashboard</title><path d="M11.967 2c-5.523 0-10 4.477-10 10s4.477 10 10 10 10-4.477 10-10-4.477-10-10-10zm-2.143 9.17c.067-.09 7.54-5.784 7.54-5.784s-3.105 8.867-3.17 8.96c-.878 1.205-2.566 1.473-3.773.596-1.205-.876-1.472-2.565-.596-3.77zm9.643.83c0-4.142-3.357-7.5-7.5-7.5-4.142 0-7.5 3.358-7.5 7.5 0 1.452.414 2.806 1.128 3.954l-1.016.73C3.717 15.33 3.216 13.725 3.216 12c0-4.832 3.918-8.75 8.75-8.75 4.833 0 8.75 3.918 8.75 8.75 0 1.724-.5 3.33-1.362 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diff --git a/public/assets/images/icons/mute.svg b/public/assets/images/icons/mute.svg
new file mode 100644
index 000000000..e6dff1f89
--- /dev/null
+++ b/public/assets/images/icons/mute.svg
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+<?xml version="1.0" encoding="UTF-8" standalone="no"?>
+<svg width="16px" height="16px" viewBox="0 0 16 16" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:sketch="http://www.bohemiancoding.com/sketch/ns">
+    <!-- Generator: Sketch 3.5.1 (25234) - http://www.bohemiancoding.com/sketch -->
+    <title>mute</title>
+    <desc>Created with Sketch.</desc>
+    <defs></defs>
+    <g id="Page-1" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd" sketch:type="MSPage">
+        <g id="mute" sketch:type="MSArtboardGroup" fill="#50E3C2">
+            <path d="M1,6 L1,10 L4,10 L8,13 L8,3 L4,6 L1,6 Z" id="speaker" sketch:type="MSShapeGroup"></path>
+            <path d="M11.2928932,8 L9.14644661,5.85355339 C8.95118446,5.65829124 8.95118446,5.34170876 9.14644661,5.14644661 C9.34170876,4.95118446 9.65829124,4.95118446 9.85355339,5.14644661 L12,7.29289322 L14.1464466,5.14644661 C14.3417088,4.95118446 14.6582912,4.95118446 14.8535534,5.14644661 C15.0488155,5.34170876 15.0488155,5.65829124 14.8535534,5.85355339 L12.7071068,8 L14.8535534,10.1464466 C15.0488155,10.3417088 15.0488155,10.6582912 14.8535534,10.8535534 C14.6582912,11.0488155 14.3417088,11.0488155 14.1464466,10.8535534 L12,8.70710678 L9.85355339,10.8535534 C9.65829124,11.0488155 9.34170876,11.0488155 9.14644661,10.8535534 C8.95118446,10.6582912 8.95118446,10.3417088 9.14644661,10.1464466 L11.2928932,8 Z" id="cross" sketch:type="MSShapeGroup"></path>
+        </g>
+    </g>
+</svg>
\ No newline at end of file
diff --git a/public/assets/images/icons/unmute.svg b/public/assets/images/icons/unmute.svg
new file mode 100644
index 000000000..e6d6e3806
--- /dev/null
+++ b/public/assets/images/icons/unmute.svg
@@ -0,0 +1,13 @@
+<?xml version="1.0" encoding="UTF-8" standalone="no"?>
+<svg width="16px" height="16px" viewBox="0 0 16 16" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:sketch="http://www.bohemiancoding.com/sketch/ns">
+    <!-- Generator: Sketch 3.5.1 (25234) - http://www.bohemiancoding.com/sketch -->
+    <title>unmute</title>
+    <desc>Created with Sketch.</desc>
+    <defs></defs>
+    <g id="Page-1" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd" sketch:type="MSPage">
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