Code reformattingand code layout beautying.

app/controllers/activity_controller.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class ActivityController < ApplicationController
   before_filter :authentication_check
 

app/controllers/application_controller.rb

@@ -1,5 +1,7 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class ApplicationController < ActionController::Base
-#  http_basic_authenticate_with :name => "test", :password => "ttt"
+  #  http_basic_authenticate_with :name => "test", :password => "ttt"
 
   helper_method :current_user,
   :authentication_check,
@@ -73,7 +75,7 @@ class ApplicationController < ActionController::Base
 
   def authentication_check_only
     puts 'authentication_check'
-#    puts params.inspect
+    #    puts params.inspect
 
     # check http basic auth
     authenticate_with_http_basic do |username, password|

app/controllers/channels_controller.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class ChannelsController < ApplicationController
   before_filter :authentication_check
 

app/controllers/email_addresses_controller.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class EmailAddressesController < ApplicationController
   before_filter :authentication_check
 

app/controllers/getting_started_controller.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class GettingStartedController < ApplicationController
 
 =begin

app/controllers/groups_controller.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class GroupsController < ApplicationController
   before_filter :authentication_check
 

app/controllers/init_controller.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class InitController < ApplicationController
 
   # GET /init

app/controllers/links_controller.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class LinksController < ApplicationController
   before_filter :authentication_check
 

app/controllers/long_polling_controller.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class LongPollingController < ApplicationController
 
   # GET /api/message_send
@@ -115,7 +117,7 @@ class LongPollingController < ApplicationController
         count = count - 1
         queue = Session.queue( client_id )
         if queue && queue[0]
-#          puts "send " + queue.inspect + client_id.to_s
+          #          puts "send " + queue.inspect + client_id.to_s
           render :json => queue
           return
         end
@@ -153,6 +155,6 @@ class LongPollingController < ApplicationController
       return if level == 'debug'
     end
     puts "#{Time.now}:client(#{ client_id }) #{ data }"
-#      puts "#{Time.now}:#{ level }:client(#{ client_id }) #{ data }"
+    #      puts "#{Time.now}:#{ level }:client(#{ client_id }) #{ data }"
   end
 end

app/controllers/network_controller.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class NetworksController < ApplicationController
   before_filter :authentication_check
 

app/controllers/organizations_controller.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class OrganizationsController < ApplicationController
   before_filter :authentication_check
 
@@ -140,7 +142,7 @@ Test:
 
 =end
 
-def destroy
+  def destroy
     return if is_not_role('Agent')
     model_destory_render(Organization, params)
   end

app/controllers/overviews_controller.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class OverviewsController < ApplicationController
   before_filter :authentication_check
 

app/controllers/packages_controller.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class PackagesController < ApplicationController
   before_filter :authentication_check
 

app/controllers/postmaster_filters_controller.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class PostmasterFiltersController < ApplicationController
   before_filter :authentication_check
 

app/controllers/recent_viewed_controller.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class RecentViewedController < ApplicationController
   before_filter :authentication_check
 

app/controllers/roles_controller.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class RolesController < ApplicationController
   before_filter :authentication_check
 

app/controllers/rss_controller.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class RssController < ApplicationController
   before_filter :authentication_check
 

app/controllers/search_controller.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class SearchController < ApplicationController
   before_filter :authentication_check
 

app/controllers/sessions/collection_base.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 module ExtraCollection
   def session( collections, user )
 

app/controllers/sessions/collection_network.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 module ExtraCollection
   def session( collections, user )
 

app/controllers/sessions/collection_ticket.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 module ExtraCollection
   def session( collections, user )
 

app/controllers/sessions_controller.rb

@@ -1,7 +1,9 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class SessionsController < ApplicationController
-#  def create
-#    render :text => request.env['rack.auth'].inspect
-#  end
+  #  def create
+  #    render :text => request.env['rack.auth'].inspect
+  #  end
 
   # "Create" a login, aka "log the user in"
   def create

app/controllers/settings_controller.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class SettingsController < ApplicationController
   before_filter :authentication_check
 

app/controllers/signatures_controller.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class SignaturesController < ApplicationController
   before_filter :authentication_check
 

app/controllers/slas_controller.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class SlasController < ApplicationController
   before_filter :authentication_check
 

app/controllers/tags_controller.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class TagsController < ApplicationController
   before_filter :authentication_check
 

app/controllers/taskbar_controller.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class TaskbarController < ApplicationController
   before_filter :authentication_check
 

app/controllers/templates_controller.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class TemplatesController < ApplicationController
   before_filter :authentication_check
 

app/controllers/tests_controller.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class TestsController < ApplicationController
 
   # GET /test

app/controllers/text_modules_controller.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class TextModulesController < ApplicationController
   before_filter :authentication_check
 

app/controllers/ticket_articles_controller.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class TicketArticlesController < ApplicationController
   before_filter :authentication_check
 
@@ -66,7 +68,7 @@ class TicketArticlesController < ApplicationController
   def attachment_new
 
     # store file
-#    content_type = request.content_type
+    #    content_type = request.content_type
     content_type = request[:content_type]
     puts 'content_type: ' + content_type.inspect
     if !content_type || content_type == 'application/octet-stream'

app/controllers/ticket_overviews_controller.rb

@@ -1,9 +1,10 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class TicketOverviewsController < ApplicationController
   before_filter :authentication_check
 
   # GET /api/tickets
   def show
-#sleep 2
 
     # get navbar overview data
     if !params[:view]
@@ -37,7 +38,7 @@ class TicketOverviewsController < ApplicationController
     end
     overview = Ticket.overview(
       :view         => params[:view],
-#      :view_mode    => params[:view_mode],
+      #      :view_mode    => params[:view_mode],
       :current_user => User.find( current_user.id ),
       :array        => true,
     )

app/controllers/ticket_priorities_controller.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class TicketPrioritiesController < ApplicationController
   before_filter :authentication_check
 

app/controllers/ticket_states_controller.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class TicketStatesController < ApplicationController
   before_filter :authentication_check
 

app/controllers/tickets_controller.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class TicketsController < ApplicationController
   before_filter :authentication_check
 
@@ -133,7 +135,7 @@ class TicketsController < ApplicationController
         :open   => tickets_open,
         :closed => tickets_closed
       }
-#          :users => users,
+      # :users => users,
     }
   end
 
@@ -375,8 +377,8 @@ class TicketsController < ApplicationController
     # get attributes to update
     attributes_to_change = Ticket.attributes_to_change(
       :user       => current_user,
-#      :ticket_id  => params[:ticket_id],
-#      :article_id => params[:article_id]
+      #      :ticket_id  => params[:ticket_id],
+      #      :article_id => params[:article_id]
     )
 
     users = {}

app/controllers/translations_controller.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class TranslationsController < ApplicationController
   before_filter :authentication_check, :except => [:load]
 

app/controllers/users_controller.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class UsersController < ApplicationController
   before_filter :authentication_check, :except => [:create, :password_reset_send, :password_reset_verify]
 
@@ -195,18 +197,18 @@ curl http://localhost/api/users.json -v -u #{login}:#{password} -H "Content-Type
         data[:subject] = 'Invitation to #{config.product_name} at #{config.fqdn}'
         data[:body]    = 'Hi #{user.firstname},
 
-I (#{current_user.firstname} #{current_user.lastname}) invite you to #{config.product_name} - a customer support / ticket system platform.
+        I (#{current_user.firstname} #{current_user.lastname}) invite you to #{config.product_name} - a customer support / ticket system platform.
 
-Click on the following link and set your password:
+        Click on the following link and set your password:
 
-#{config.http_type}://#{config.fqdn}/#password_reset_verify/#{token.name}
+        #{config.http_type}://#{config.fqdn}/#password_reset_verify/#{token.name}
 
-Enjoy,
+        Enjoy,
 
         #{current_user.firstname} #{current_user.lastname}
 
         Your #{config.product_name} Team
-'
+        '
 
         # prepare subject & body
         [:subject, :body].each { |key|

app/models/application_model.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 require 'cache'
 require 'user_info'
 
@@ -26,7 +28,7 @@ class ApplicationModel < ActiveRecord::Base
     data = {}
     self.new.attributes.each {|item|
       if params.has_key?(item[0])
-#        puts 'use ' + item[0].to_s + '-' + params[item[0]].to_s
+        #        puts 'use ' + item[0].to_s + '-' + params[item[0]].to_s
         data[item[0].to_sym] = params[item[0]]
       end
     }
@@ -69,9 +71,9 @@ class ApplicationModel < ActiveRecord::Base
   end
 
   def cache_update(o)
-#    puts 'u ' + self.class.to_s
+    #    puts 'u ' + self.class.to_s
     if self.respond_to?('cache_delete') then self.cache_delete end
-#    puts 'g ' + group.class.to_s
+    #    puts 'g ' + group.class.to_s
     if o.respond_to?('cache_delete') then o.cache_delete end
   end
   def cache_delete_before
@@ -120,11 +122,11 @@ class ApplicationModel < ActiveRecord::Base
 
   def self.lookup(data)
     if data[:id]
-#      puts "GET- + #{self.to_s}.#{data[:id].to_s}"
+      #      puts "GET- + #{self.to_s}.#{data[:id].to_s}"
       cache = self.cache_get( data[:id] )
       return cache if cache
 
-#      puts "Fillup- + #{self.to_s}.#{data[:id].to_s}"
+      #      puts "Fillup- + #{self.to_s}.#{data[:id].to_s}"
       record = self.where( :id => data[:id] ).first
       self.cache_set( data[:id], record )
       return record

app/models/authorization.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Authorization < ApplicationModel
   belongs_to              :user
   after_create            :delete_user_cache
@@ -37,7 +39,7 @@ class Authorization < ApplicationModel
   def self.create_from_hash(hash, user = nil)
     if user then
       user.update_attributes(
-#        :username => hash['username'],
+        #        :username => hash['username'],
         :image => hash['info']['image']
       )
 

app/models/channel.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Channel < ApplicationModel
   store :options
 

app/models/channel/email_build.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 require 'mail'
 
 class Channel::EmailBuild

app/models/channel/email_parser.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 # encoding: utf-8
 
 require 'mail'
@@ -81,8 +83,8 @@ class Channel::EmailParser
     data[:message_id] = data['message-id'.to_sym]
 
     # body
-#    plain_part = mail.multipart? ? (mail.text_part ? mail.text_part.body.decoded : nil) : mail.body.decoded
-#    html_part = message.html_part ? message.html_part.body.decoded : nil
+    #    plain_part = mail.multipart? ? (mail.text_part ? mail.text_part.body.decoded : nil) : mail.body.decoded
+    #    html_part = message.html_part ? message.html_part.body.decoded : nil
     data[:attachments] = []
 
     # multi part email
@@ -425,7 +427,7 @@ class Channel::EmailParser
 
     # run postmaster post filter
     filters = {
-#      '0010' => Channel::Filter::Trusted,
+      #      '0010' => Channel::Filter::Trusted,
     }
 
     # filter( channel, mail )
@@ -525,7 +527,7 @@ module Mail
           text
         else
           # Join QP encoded-words that are adjacent to avoid decoding partial chars
-#          text.gsub!(/\?\=\=\?.+?\?[Qq]\?/m, '') if text =~ /\?==\?/
+          #          text.gsub!(/\?\=\=\?.+?\?[Qq]\?/m, '') if text =~ /\?==\?/
 
           # Search for occurences of quoted strings or plain strings
           text.scan(/(                                  # Group around entire regex to include it in matches

app/models/channel/facebook.rb

@@ -1,8 +1,10 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 #require 'rubygems'
 #require 'twitter'
 
 class Channel::Facebook
-#  def fetch(:oauth_token, :oauth_token_secret)
+  #  def fetch(:oauth_token, :oauth_token_secret)
   def fetch
 
 
@@ -20,10 +22,10 @@ class Channel::Facebook
         :message => self.body
       }
     )
-#            client.direct_message_create(
-#              'medenhofer',
-#              self.body,
-#              options = {}
-#            )
+    #            client.direct_message_create(
+    #              'medenhofer',
+    #              self.body,
+    #              options = {}
+    #            )
   end
 end

app/models/channel/filter/database.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 # process all database filter
 module Channel::Filter::Database
 

app/models/channel/filter/trusted.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 # delete all X-Zammad header if channel is not trusted
 module Channel::Filter::Trusted
 

app/models/channel/imap.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 require 'net/imap'
 
 class Channel::IMAP < Channel::EmailParser
@@ -34,7 +36,7 @@ class Channel::IMAP < Channel::EmailParser
       count += 1
       puts " - message #{count.to_s}/#{count_all.to_s}"
       msg = imap.fetch(message_id,'RFC822')[0].attr['RFC822']
-#      puts msg.to_s
+      #      puts msg.to_s
 
       # delete email from server after article was created
       if process(channel, msg)

app/models/channel/mail_stdin.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Channel::MailStdin < Channel::EmailParser
   def initialize
     puts "read main from STDIN"

app/models/channel/pop3.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 require 'net/pop'
 
 class Channel::POP3 < Channel::EmailParser

app/models/channel/sendmail.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Channel::Sendmail < Channel::EmailBuild
   def send(attr, channel, notification = false)
 

app/models/channel/smtp.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Channel::SMTP < Channel::EmailBuild
   def send(attr, channel, notification = false)
 

app/models/channel/twitter2.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 require 'twitter'
 
 class Channel::Twitter2
@@ -100,7 +102,7 @@ class Channel::Twitter2
       begin
 
         # reconnect for #<Twitter::Error::NotFound: Sorry, that page does not exist> workaround
-#        @client = connect(channel)
+        #        @client = connect(channel)
         sender = @client.user(tweet.from_user_id)
       rescue Exception => e
         puts "Exception: twitter: " + e.inspect
@@ -113,7 +115,7 @@ class Channel::Twitter2
     if tweet['in_reply_to_status_id']
       puts 'import in_reply_tweet ' + tweet.in_reply_to_status_id.to_s
       tweet_sub = @client.status(tweet.in_reply_to_status_id)
-#        puts tweet_sub.inspect
+      #        puts tweet_sub.inspect
       (user, ticket, article) = fetch_import(tweet_sub, channel, group)
     end
 
@@ -129,8 +131,8 @@ class Channel::Twitter2
 
   def fetch_user_create(tweet, sender)
     # create sender in db
-#    puts tweet.inspect
-#    user = User.where( :login => tweet.sender.screen_name ).first
+    #    puts tweet.inspect
+    #    user = User.where( :login => tweet.sender.screen_name ).first
     auth = Authorization.where( :uid => sender.id, :provider => 'twitter' ).first
     user = nil
     if auth
@@ -172,7 +174,7 @@ class Channel::Twitter2
 
   def fetch_ticket_create(user, tweet, sender, channel, group)
 
-#    puts '+++++++++++++++++++++++++++' + tweet.inspect
+    #    puts '+++++++++++++++++++++++++++' + tweet.inspect
     # check if ticket exists
     if tweet['in_reply_to_status_id']
       puts 'tweet.in_reply_to_status_id found: ' + tweet.in_reply_to_status_id
@@ -260,7 +262,7 @@ class Channel::Twitter2
   end
 
   def send(attr, notification = false)
-#    logger.debug('tweeeeettttt!!!!!!')
+    #    logger.debug('tweeeeettttt!!!!!!')
     channel = Channel.where( :area => 'Twitter::Inbound', :active => true ).first
 
     client = Twitter::Client.new(
@@ -276,7 +278,7 @@ class Channel::Twitter2
         attr[:body].to_s,
         {}
       )
-#      puts dm.inspect
+      #      puts dm.inspect
       return dm
     end
 
@@ -287,7 +289,7 @@ class Channel::Twitter2
           :in_reply_to_status_id => attr[:in_reply_to]
         }
       )
-#      puts message.inspect
+      #      puts message.inspect
       return message
     end
 

app/models/email_address.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class EmailAddress < ApplicationModel
   has_many                :groups,   :after_add => :cache_update, :after_remove => :cache_update
   validates               :realname, :presence => true

app/models/group.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Group < ApplicationModel
   has_and_belongs_to_many :users,         :after_add => :cache_update, :after_remove => :cache_update
   belongs_to              :email_address

app/models/history.rb

@@ -1,10 +1,12 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class History < ApplicationModel
   self.table_name = 'histories'
   belongs_to :history_type,             :class_name => 'History::Type'
   belongs_to :history_object,           :class_name => 'History::Object'
   belongs_to :history_attribute,        :class_name => 'History::Attribute'
-#  before_validation :check_type, :check_object
-#  attr_writer :history_type, :history_object
+  #  before_validation :check_type, :check_object
+  #  attr_writer :history_type, :history_object
 
   @@cache_type = {}
   @@cache_object = {}
@@ -121,9 +123,9 @@ class History < ApplicationModel
   end
 
   def self.activity_stream( user, limit = 10 )
-#    g = Group.where( :active => true ).joins(:users).where( 'users.id' => user.id )
-#    stream = History.select("distinct(histories.o_id), created_by_id, history_attribute_id, history_type_id, history_object_id, value_from, value_to").
-#      where( :history_type_id   => History::Type.where( :name => ['created', 'updated']) ).
+    #    g = Group.where( :active => true ).joins(:users).where( 'users.id' => user.id )
+    #    stream = History.select("distinct(histories.o_id), created_by_id, history_attribute_id, history_type_id, history_object_id, value_from, value_to").
+    #      where( :history_type_id   => History::Type.where( :name => ['created', 'updated']) ).
     stream = History.select("distinct(histories.o_id), created_by_id, history_type_id, history_object_id").
     where( :history_object_id => History::Object.where( :name => [ 'Ticket', 'Ticket::Article' ] ) ).
     where( :history_type_id   => History::Type.where( :name => [ 'created', 'updated' ]) ).
@@ -137,7 +139,7 @@ class History < ApplicationModel
       data.delete('history_object_id')
       data.delete('history_type_id')
       datas.push data
-#      item['history_attribute'] = item.history_attribute
+      #      item['history_attribute'] = item.history_attribute
     end
     return datas
   end

app/models/link.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Link < ApplicationModel
   belongs_to :link_type,    :class_name => 'Link::Type'
   belongs_to :link_object,  :class_name => 'Link::Object'

app/models/network.rb

@@ -1,7 +1,9 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Network < ApplicationModel
-#  belongs_to :group
-#  belongs_to :ticket_state, :class_name => 'Ticket::State'
-#  belongs_to :ticket_priority, :class_name => 'Ticket::Priority'
+  #  belongs_to :group
+  #  belongs_to :ticket_state, :class_name => 'Ticket::State'
+  #  belongs_to :ticket_priority, :class_name => 'Ticket::Priority'
 
   class Category < ApplicationModel
     self.table_name = 'network_categories'

app/models/notification.rb

@@ -1,2 +1,4 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Notifications < ActiveRecord::Base
 end

app/models/observer/history.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 require 'history'
 
 class Observer::History < ActiveRecord::Observer
@@ -9,7 +11,7 @@ class Observer::History < ActiveRecord::Observer
     return if Setting.get('import_mode')
 
     puts "HISTORY OBSERVER, object created #{ record.class.name }.find(#{ record.id })"
-#    puts record.inspect
+    #    puts record.inspect
 
     # if Ticket::Article has changed, remember ticket to be able
     # to show article changes in ticket history
@@ -34,17 +36,17 @@ class Observer::History < ActiveRecord::Observer
     # return if we run import mode
     return if Setting.get('import_mode')
 
-#    puts 'before_update'
+    #    puts 'before_update'
     current = record.class.find(record.id)
 
     # do not send anything if nothing has changed
     return if current.attributes == record.attributes
 
     puts "HISTORY OBSERVER, object will be updated #{ record.class.name.to_s}.find(#{ current.id.to_s })"
-#    puts 'current'
-#    puts current.inspect
-#    puts 'record'
-#    puts record.inspect
+    #    puts 'current'
+    #    puts current.inspect
+    #    puts 'record'
+    #    puts record.inspect
 
     diff = differences_from?(current, record)
     puts ' DIFF'

app/models/observer/tag/ticket_history.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 require 'history'
 
 class Observer::Tag::TicketHistory < ActiveRecord::Observer

app/models/observer/ticket/article/communicate_email.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Observer::Ticket::Article::CommunicateEmail < ActiveRecord::Observer
   observe 'ticket::_article'
 

app/models/observer/ticket/article/communicate_facebook.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Observer::Ticket::Article::CommunicateFacebook < ActiveRecord::Observer
   observe 'ticket::_article'
 

app/models/observer/ticket/article/communicate_twitter.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Observer::Ticket::Article::CommunicateTwitter < ActiveRecord::Observer
   observe 'ticket::_article'
 
@@ -23,7 +25,7 @@ class Observer::Ticket::Article::CommunicateTwitter < ActiveRecord::Observer
         :body        => record.body,
         :in_reply_to => record.in_reply_to
       },
-#      Rails.application.config.channel_twitter
+      #      Rails.application.config.channel_twitter
     )
     record.message_id = message.id
     record.save

app/models/observer/ticket/article/fillup_from_email.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Observer::Ticket::Article::FillupFromEmail < ActiveRecord::Observer
   observe 'ticket::_article'
 

app/models/observer/ticket/article/fillup_from_general.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Observer::Ticket::Article::FillupFromGeneral < ActiveRecord::Observer
   observe 'ticket::_article'
 

app/models/observer/ticket/article_counter.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Observer::Ticket::ArticleCounter < ActiveRecord::Observer
   observe 'ticket::_article'
 

app/models/observer/ticket/article_sender_type.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Observer::Ticket::ArticleSenderType < ActiveRecord::Observer
   observe 'ticket::_article'
 

app/models/observer/ticket/close_time.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Observer::Ticket::CloseTime < ActiveRecord::Observer
   observe 'ticket'
 
@@ -11,7 +13,7 @@ class Observer::Ticket::CloseTime < ActiveRecord::Observer
 
   private
   def _check(record)
-#      puts 'check close time'
+    #      puts 'check close time'
 
     # return if we run import mode
     return if Setting.get('import_mode')

app/models/observer/ticket/escalation_calculation.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Observer::Ticket::EscalationCalculation < ActiveRecord::Observer
   observe 'ticket', 'ticket::_article'
 

app/models/observer/ticket/first_response.rb

@@ -1,8 +1,10 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Observer::Ticket::FirstResponse < ActiveRecord::Observer
   observe 'ticket::_article'
 
   def after_create(record)
-#    puts 'check first response'
+    #    puts 'check first response'
 
     # return if we run import mode
     return if Setting.get('import_mode')

app/models/observer/ticket/last_contact.rb

@@ -1,8 +1,10 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Observer::Ticket::LastContact < ActiveRecord::Observer
   observe 'ticket::_article'
 
   def after_create(record)
-#    puts 'check last contact'
+    #    puts 'check last contact'
 
     # if article in internal
     return true if record.internal

app/models/observer/ticket/notification.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 require 'notification_factory'
 
 class Observer::Ticket::Notification < ActiveRecord::Observer
@@ -10,8 +12,8 @@ class Observer::Ticket::Notification < ActiveRecord::Observer
     # return if we run import mode
     return if Setting.get('import_mode')
 
-#    puts '@@event_buffer'
-#    puts @@event_buffer.inspect
+    #    puts '@@event_buffer'
+    #    puts @@event_buffer.inspect
     @@event_buffer.each { |event|
 
       # get current state of objects
@@ -44,19 +46,19 @@ class Observer::Ticket::Notification < ActiveRecord::Observer
             :subject   => 'New Ticket (#{ticket.title})',
             :body      => 'Hi #{recipient.firstname},
 
-a new Ticket (#{ticket.title}) via i18n(#{article.ticket_article_type.name}).
+            a new Ticket (#{ticket.title}) via i18n(#{article.ticket_article_type.name}).
 
-Group: #{ticket.group.name}
-Owner: #{ticket.owner.firstname} #{ticket.owner.lastname}
-State: i18n(#{ticket.ticket_state.name})
+            Group: #{ticket.group.name}
+            Owner: #{ticket.owner.firstname} #{ticket.owner.lastname}
+            State: i18n(#{ticket.ticket_state.name})
 
-From: #{article.from}
-<snip>
-#{article.body}
-</snip>
+            From: #{article.from}
+            <snip>
+            #{article.body}
+            </snip>
 
-#{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}/#{article.id}
-'
+            #{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}/#{article.id}
+            '
           },
           ticket,
           article
@@ -77,17 +79,17 @@ From: #{article.from}
             :subject   => 'New Ticket has been created! (#{ticket.title})',
             :body      => 'Thanks for your email. A new ticket has been created.
 
-You wrote:
-<snip>
-#{article.body}
-</snip>
+            You wrote:
+            <snip>
+            #{article.body}
+            </snip>
 
-Your email will be answered by a human ASAP
+            Your email will be answered by a human ASAP
 
-Have fun with Zammad! :-)
+            Have fun with Zammad! :-)
 
-Your Zammad Team
-'
+            Your Zammad Team
+            '
           },
           ticket,
           article
@@ -110,19 +112,19 @@ Your Zammad Team
               :subject   => 'Follow Up (#{ticket.title})',
               :body      => 'Hi #{recipient.firstname},
 
-a follow Up (#{ticket.title}) via i18n(#{article.ticket_article_type.name}).
+              a follow Up (#{ticket.title}) via i18n(#{article.ticket_article_type.name}).
 
-Group: #{ticket.group.name}
-Owner: #{ticket.owner.firstname} #{ticket.owner.lastname}
-State: i18n(#{ticket.ticket_state.name})
+              Group: #{ticket.group.name}
+              Owner: #{ticket.owner.firstname} #{ticket.owner.lastname}
+              State: i18n(#{ticket.ticket_state.name})
 
-From: #{article.from}
-<snip>
-#{article.body}
-</snip>
+              From: #{article.from}
+              <snip>
+              #{article.body}
+              </snip>
 
-#{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}/#{article.id}
-'
+              #{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}/#{article.id}
+              '
             },
             ticket,
             article
@@ -139,19 +141,19 @@ From: #{article.from}
               :subject   => 'Updated (#{ticket.title})',
               :body      => 'Hi #{recipient.firstname},
 
-updated (#{ticket.title}) via i18n(#{article.ticket_article_type.name}).
+              updated (#{ticket.title}) via i18n(#{article.ticket_article_type.name}).
 
-Group: #{ticket.group.name}
-Owner: #{ticket.owner.firstname} #{ticket.owner.lastname}
-State: i18n(#{ticket.ticket_state.name})
+              Group: #{ticket.group.name}
+              Owner: #{ticket.owner.firstname} #{ticket.owner.lastname}
+              State: i18n(#{ticket.ticket_state.name})
 
-From: #{article.from}
-<snip>
-#{article.body}
-</snip>
+              From: #{article.from}
+              <snip>
+              #{article.body}
+              </snip>
 
-#{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}/#{article.id}
-'
+              #{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}/#{article.id}
+              '
             },
             ticket,
             article
@@ -182,8 +184,8 @@ From: #{article.from}
       # customer
     elsif data[:recipient] == 'customer'
       if ticket.customer_id != 1
-# temporarily disabled        
-#        recipients.push ticket.customer
+        # temporarily disabled
+        #        recipients.push ticket.customer
       end
 
       # owner or group of agents to work on
@@ -251,8 +253,8 @@ From: #{article.from}
     # return if we run import mode
     return if Setting.get('import_mode')
 
-#    puts 'CREATED!!!!'
-#    puts record.inspect
+    #    puts 'CREATED!!!!'
+    #    puts record.inspect
     e = {
       :name => record.class.name,
       :type => 'create',
@@ -273,11 +275,11 @@ From: #{article.from}
     # do not send anything if nothing has changed
     return if current.attributes == record.attributes
 
-#    puts 'UPDATE!!!!!!!!'
-#    puts 'current'
-#    puts current.inspect
-#    puts 'record'
-#    puts record.inspect
+    #    puts 'UPDATE!!!!!!!!'
+    #    puts 'current'
+    #    puts current.inspect
+    #    puts 'record'
+    #    puts record.inspect
 
     e = {
       :name => record.class.name,
@@ -293,10 +295,10 @@ From: #{article.from}
     # return if we run import mode
     return if Setting.get('import_mode')
 
-#    puts 'after_update'
-#    puts record.inspect
-#    puts '-----'
-#    puts @a.inspect
-#    AuditTrail.new(record, "UPDATED")
+    #    puts 'after_update'
+    #    puts record.inspect
+    #    puts '-----'
+    #    puts @a.inspect
+    #    AuditTrail.new(record, "UPDATED")
   end
 end

app/models/observer/ticket/reset_new_state.rb

@@ -1,8 +1,10 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Observer::Ticket::ResetNewState < ActiveRecord::Observer
   observe 'ticket::_article'
 
   def after_create(record)
-#    puts 'check reset new state'
+    #    puts 'check reset new state'
 
     # return if we run import mode
     return if Setting.get('import_mode')

app/models/observer/ticket/user_ticket_counter.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Observer::Ticket::UserTicketCounter < ActiveRecord::Observer
   observe 'ticket'
 

app/models/organization.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Organization < ApplicationModel
   has_and_belongs_to_many :users
   validates               :name, :presence => true

app/models/overview.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Overview < ApplicationModel
   store     :condition
   store     :order

app/models/package.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 require 'rexml/document'
 class Package < ApplicationModel
   @@root = Rails.root.to_s
@@ -322,14 +324,14 @@ class Package < ApplicationModel
   end
 
   def self._parse(xml)
-#    puts xml.inspect
+    #    puts xml.inspect
     begin
       package = REXML::Document.new( xml )
     rescue => e
       puts 'ERROR: ' + e.inspect
       return
     end
-#    puts package.inspect
+    #    puts package.inspect
     return package
   end
 

app/models/postmaster_filter.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class PostmasterFilter < ApplicationModel
   store     :perform
   store     :match

app/models/recent_view.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class RecentView < ApplicationModel
   belongs_to :recent_view_object,           :class_name => 'RecentView::Object'
 
@@ -47,16 +49,16 @@ class RecentView < ApplicationModel
     recent_viewed.each {|item|
 
       # load article ids
-#      if item.recent_view_object == 'Ticket'
+      #      if item.recent_view_object == 'Ticket'
       ticket = Ticket.find( item['o_id'] ).attributes
       tickets.push ticket
-#      end
-#      if item.recent_view_object 'Ticket::Article'
-#        tickets.push Ticket::Article.find(item.o_id)
-#      end
-#      if item.recent_view_object 'User'
-#        tickets.push User.find(item.o_id)
-#      end
+      #      end
+      #      if item.recent_view_object 'Ticket::Article'
+      #        tickets.push Ticket::Article.find(item.o_id)
+      #      end
+      #      if item.recent_view_object 'User'
+      #        tickets.push User.find(item.o_id)
+      #      end
 
       # load users
       if !users[ ticket['owner_id'] ]

app/models/role.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Role < ApplicationModel
   has_and_belongs_to_many :users,         :after_add => :cache_update, :after_remove => :cache_update
   validates               :name, :presence => true

app/models/scheduler.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Scheduler < ApplicationModel
 
   def self.run( worker, worker_count )
@@ -44,7 +46,7 @@ class Scheduler < ApplicationModel
       else
         self._start_job( job, worker, worker_count )
       end
-#        raise "Exception from thread"
+      #        raise "Exception from thread"
       job.pid = ''
       job.save
       puts " ...stopped thread for '#{job.method}'"

app/models/setting.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Setting < ApplicationModel
   store         :options
   store         :state

app/models/signature.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Signature < ApplicationModel
   has_many                :groups,  :after_add => :cache_update, :after_remove => :cache_update
   validates               :name,    :presence => true

app/models/sla.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 require 'cache'
 
 class Sla < ApplicationModel

app/models/store.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 require 'digest/md5'
 
 class Store < ApplicationModel
@@ -14,10 +16,10 @@ class Store < ApplicationModel
     data['store_object_id'] = store_object.id
 
     # check if record already exists
-#    store = Store.where( :store_object_id => store_object.id, :o_id => data['o_id'],  ).first
-#    if store != nil
-#      return store
-#    end
+    #    store = Store.where( :store_object_id => store_object.id, :o_id => data['o_id'],  ).first
+    #    if store != nil
+    #      return store
+    #    end
 
     # check real store
     md5 = Digest::MD5.hexdigest( data['data'] )

app/models/tag.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Tag < ApplicationModel
   belongs_to :tag_object,       :class_name => 'Tag::Object'
   belongs_to :tag_item,         :class_name => 'Tag::Item'

app/models/taskbar.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Taskbar < ApplicationModel
   store           :state
   store           :params

app/models/template.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Template < ApplicationModel
   store       :options
   validates   :name, :presence => true

app/models/text_module.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class TextModule < ApplicationModel
   validates   :name,    :presence => true
   validates   :content, :presence => true

app/models/ticket.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 require 'time_calculation'
 require 'sla'
 
@@ -152,9 +154,9 @@ class Ticket < ApplicationModel
     self.save
   end
 
-#  def self.agent
-#    Role.where( :name => ['Agent'], :active => true ).first.users.where( :active => true ).uniq()
-#  end
+  #  def self.agent
+  #    Role.where( :name => ['Agent'], :active => true ).first.users.where( :active => true ).uniq()
+  #  end
 
   def subject_build (subject)
 
@@ -204,9 +206,9 @@ class Ticket < ApplicationModel
     return subject
   end
 
-#  ticket.permission(
-#    :current_user => 123
-#  )
+  #  ticket.permission(
+  #    :current_user => 123
+  #  )
   def permission (data)
 
     # check customer
@@ -236,11 +238,11 @@ class Ticket < ApplicationModel
     return false
   end
 
-#  Ticket.search(
-#    :current_user => 123,
-#    :query        => 'search something',
-#    :limit        => 15,
-#  )
+  #  Ticket.search(
+  #    :current_user => 123,
+  #    :query        => 'search something',
+  #    :limit        => 15,
+  #  )
   def self.search (params)
 
     # get params
@@ -281,9 +283,9 @@ class Ticket < ApplicationModel
 
     return tickets
   end
-#  Ticket.overview_list(
-#    :current_user => 123,
-#  )
+  #  Ticket.overview_list(
+  #    :current_user => 123,
+  #  )
   def self.overview_list (data)
 
     # get customer overviews
@@ -303,10 +305,10 @@ class Ticket < ApplicationModel
     return overviews
   end
 
-#  Ticket.overview(
-#    :view         => 'some_view_url',
-#    :current_user => OBJECT,
-#  )
+  #  Ticket.overview(
+  #    :view         => 'some_view_url',
+  #    :current_user => OBJECT,
+  #  )
   def self.overview (data)
 
     overviews = self.overview_list(data)
@@ -354,10 +356,10 @@ class Ticket < ApplicationModel
     # group
     # customer
 
-#    all = attributes[:myopenassigned]
-#    all.merge( { :group_id => groups } )
+    #    all = attributes[:myopenassigned]
+    #    all.merge( { :group_id => groups } )
 
-#    @tickets = Ticket.where(:group_id => groups, attributes[:myopenassigned] ).limit(params[:limit])
+    #    @tickets = Ticket.where(:group_id => groups, attributes[:myopenassigned] ).limit(params[:limit])
     # get only tickets with permissions
     if data[:current_user].is_role('Customer')
       group_ids = Group.select( 'groups.id' ).
@@ -426,8 +428,8 @@ class Ticket < ApplicationModel
     tickets = Ticket.where( :group_id => group_ids ).
     where( self._condition( overview_selected.condition ) ).
     order( overview_selected[:order][:by].to_s + ' ' + overview_selected[:order][:direction].to_s )#.
-#      limit( overview_selected.view[ data[:view_mode].to_sym ][:per_page] ).
-#      offset( overview_selected.view[ data[:view_mode].to_sym ][:per_page].to_i * ( data[:start_page].to_i - 1 ) )
+    #      limit( overview_selected.view[ data[:view_mode].to_sym ][:per_page] ).
+    #      offset( overview_selected.view[ data[:view_mode].to_sym ][:per_page].to_i * ( data[:start_page].to_i - 1 ) )
 
     tickets_count = Ticket.where( :group_id => group_ids ).
     where( self._condition( overview_selected.condition ) ).
@@ -580,8 +582,8 @@ class Ticket < ApplicationModel
     ignore_escalation = ['removed', 'closed', 'merged', 'pending action']
     if ignore_escalation.include?( ticket_state_type.name )
       self.escalation_time            = nil
-#      self.first_response_escal_date  = nil
-#      self.close_time_escal_date      = nil
+      #      self.first_response_escal_date  = nil
+      #      self.close_time_escal_date      = nil
       self.callback_loop = true
       self.save
       return true
@@ -593,15 +595,15 @@ class Ticket < ApplicationModel
     # reset escalation if no sla is set
     if !sla_selected
       self.escalation_time            = nil
-#      self.first_response_escal_date  = nil
-#      self.close_time_escal_date      = nil
+      #      self.first_response_escal_date  = nil
+      #      self.close_time_escal_date      = nil
       self.callback_loop = true
       self.save
       return true
     end
 
-#    puts sla_selected.inspect
-#    puts days.inspect
+    #    puts sla_selected.inspect
+    #    puts days.inspect
     self.escalation_time            = nil
     self.first_response_escal_date  = nil
     self.update_time_escal_date     = nil
@@ -683,7 +685,7 @@ class Ticket < ApplicationModel
     if !self.owner_id
       self.owner_id = 1
     end
-#      if self.customer_id && ( !self.organization_id || self.organization_id.empty? )
+    #      if self.customer_id && ( !self.organization_id || self.organization_id.empty? )
     if self.customer_id
       customer = User.find( self.customer_id )
       if  self.organization_id != customer.organization_id

app/models/ticket/article.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Ticket::Article < ApplicationModel
   after_create  :attachment_check
   belongs_to    :ticket

app/models/ticket/counter.rb

@@ -1,2 +1,4 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Ticket::Counter < ApplicationModel
 end

app/models/ticket/flag.rb

@@ -1,2 +1,4 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Ticket::Flag < ApplicationModel
 end

app/models/ticket/number/date.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 module Ticket::Number::Date
   extend self
 

app/models/ticket/number/increment.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 module Ticket::Number::Increment
   extend self
 

app/models/ticket/priority.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Ticket::Priority < ApplicationModel
   self.table_name = 'ticket_priorities'
   validates     :name, :presence => true

app/models/ticket/state.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Ticket::State < ApplicationModel
   belongs_to    :state_type,        :class_name => 'Ticket::StateType'
   validates     :name, :presence => true

app/models/ticket/state_type.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Ticket::StateType < ApplicationModel
   has_many      :states,            :class_name => 'Ticket::State'
   validates     :name, :presence => true

app/models/time_accounting.rb

@@ -1,2 +1,4 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class TimeAccounting < ActiveRecord::Base
 end

app/models/token.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Token < ActiveRecord::Base
   before_create           :generate_token
 

app/models/translation.rb

@@ -1,3 +1,5 @@
+# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
+
 class Translation < ApplicationModel
   before_create :set_initial