Code reformattingand code layout beautying.

This commit is contained in:
Martin Edenhofer 2013-06-12 17:59:58 +02:00
parent b0ffaf1e5a
commit c2010124f5
102 changed files with 1014 additions and 811 deletions

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class ActivityController < ApplicationController
before_filter :authentication_check
@ -9,4 +11,4 @@ class ActivityController < ApplicationController
render :json => activity_stream
end
end
end

View file

@ -1,16 +1,18 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class ApplicationController < ActionController::Base
# http_basic_authenticate_with :name => "test", :password => "ttt"
# http_basic_authenticate_with :name => "test", :password => "ttt"
helper_method :current_user,
:authentication_check,
:config_frontend,
:user_data_full,
:is_role,
:model_create_render,
:model_update_render,
:model_restory_render,
:mode_show_rendeder,
:model_index_render
:authentication_check,
:config_frontend,
:user_data_full,
:is_role,
:model_create_render,
:model_update_render,
:model_restory_render,
:mode_show_rendeder,
:model_index_render
before_filter :set_user
before_filter :cors_preflight_check
@ -19,7 +21,7 @@ class ApplicationController < ActionController::Base
after_filter :trigger_events
# For all responses in this controller, return the CORS access control headers.
def set_access_control_headers
def set_access_control_headers
headers['Access-Control-Allow-Origin'] = '*'
headers['Access-Control-Allow-Methods'] = 'POST, GET, PUT, DELETE, OPTIONS'
headers['Access-Control-Max-Age'] = '1728000'
@ -45,7 +47,7 @@ class ApplicationController < ActionController::Base
private
# execute events
# execute events
def trigger_events
Observer::Ticket::Notification.transaction
end
@ -73,7 +75,7 @@ class ApplicationController < ActionController::Base
def authentication_check_only
puts 'authentication_check'
# puts params.inspect
# puts params.inspect
# check http basic auth
authenticate_with_http_basic do |username, password|
@ -107,7 +109,7 @@ class ApplicationController < ActionController::Base
end
# check logon session
if params['logon_session']
if params['logon_session']
logon_session = ActiveRecord::SessionStore::Session.where( :session_id => params['logon_session'] ).first
if logon_session
userdata = User.find( logon_session.data[:user_id] )
@ -207,15 +209,15 @@ class ApplicationController < ActionController::Base
config['timezones'] = {}
TZInfo::Timezone.all.each { |t|
# ignore the following time zones
next if t.name =~ /^GMT/
next if t.name =~ /^Etc/
next if t.name =~ /^MET/
next if t.name =~ /^MST/
next if t.name =~ /^ROC/
next if t.name =~ /^ROK/
diff = t.current_period.utc_total_offset / 60 /60
config['timezones'][ t.name ] = diff
# ignore the following time zones
next if t.name =~ /^GMT/
next if t.name =~ /^Etc/
next if t.name =~ /^MET/
next if t.name =~ /^MST/
next if t.name =~ /^ROC/
next if t.name =~ /^ROK/
diff = t.current_period.utc_total_offset / 60 /60
config['timezones'][ t.name ] = diff
}
return config
@ -251,7 +253,7 @@ class ApplicationController < ActionController::Base
# save object
generic_object.update_attributes!( object.param_cleanup(params) )
model_update_render_item(generic_object)
rescue Exception => e
rescue Exception => e
logger.error e.message
render :json => { :error => e.message }, :status => :unprocessable_entity
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class ChannelsController < ApplicationController
before_filter :authentication_check
@ -111,7 +113,7 @@ Response:
Test:
curl http://localhost/api/channels/#{id}.json -v -u #{login}:#{password}
=end
def show

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class EmailAddressesController < ApplicationController
before_filter :authentication_check
@ -61,7 +63,7 @@ Response:
Test:
curl http://localhost/api/email_addresses/#{id}.json -v -u #{login}:#{password}
=end
def show
@ -137,7 +139,7 @@ Resource:
Response:
Test:
=end
def destroy

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class GettingStartedController < ApplicationController
=begin
@ -22,7 +24,7 @@ Response:
Test:
curl http://localhost/api/getting_started.json -v -u #{login}:#{password}
=end
def index
@ -48,4 +50,4 @@ curl http://localhost/api/getting_started.json -v -u #{login}:#{password}
:groups => groups,
}
end
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class GroupsController < ApplicationController
before_filter :authentication_check
@ -19,7 +21,7 @@ Example:
"created_at":"2012-09-14T17:51:53Z",
"created_by_id":2,
}
=end
=begin
@ -64,7 +66,7 @@ Response:
Test:
curl http://localhost/api/groups/#{id}.json -v -u #{login}:#{password}
=end
def show
@ -142,7 +144,7 @@ Resource:
Response:
Test:
=end
def destroy

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@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class InitController < ApplicationController
# GET /init

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@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class LinksController < ApplicationController
before_filter :authentication_check

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@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class LongPollingController < ApplicationController
# GET /api/message_send
@ -58,7 +60,7 @@ class LongPollingController < ApplicationController
log 'notice', "send auth login (user_id #{user_id})", client_id
Session.create( client_id, user, { :type => 'ajax' } )
# broadcast
# broadcast
elsif params['data']['action'] == 'broadcast'
# list all current clients
@ -74,7 +76,7 @@ class LongPollingController < ApplicationController
Session.send( local_client_id, params['data'] )
end
}
# broadcast every client
# broadcast every client
else
log 'notice', "send broadcast from (#{client_id.to_s})", local_client_id
Session.send( local_client_id, params['data'] )
@ -115,7 +117,7 @@ class LongPollingController < ApplicationController
count = count - 1
queue = Session.queue( client_id )
if queue && queue[0]
# puts "send " + queue.inspect + client_id.to_s
# puts "send " + queue.inspect + client_id.to_s
render :json => queue
return
end
@ -134,25 +136,25 @@ class LongPollingController < ApplicationController
end
private
def client_id_check
return params[:client_id] if params[:client_id]
return
end
def client_id_gen
rand(99999999)
end
def client_id_verify
return if !params[:client_id]
sessions = Session.sessions
return if !sessions.include?( params[:client_id].to_s )
return true
end
def client_id_check
return params[:client_id] if params[:client_id]
return
end
def client_id_gen
rand(99999999)
end
def client_id_verify
return if !params[:client_id]
sessions = Session.sessions
return if !sessions.include?( params[:client_id].to_s )
return true
end
def log( level, data, client_id = '-' )
if false
return if level == 'debug'
end
puts "#{Time.now}:client(#{ client_id }) #{ data }"
# puts "#{Time.now}:#{ level }:client(#{ client_id }) #{ data }"
def log( level, data, client_id = '-' )
if false
return if level == 'debug'
end
puts "#{Time.now}:client(#{ client_id }) #{ data }"
# puts "#{Time.now}:#{ level }:client(#{ client_id }) #{ data }"
end
end

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@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class NetworksController < ApplicationController
before_filter :authentication_check

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@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class OrganizationsController < ApplicationController
before_filter :authentication_check
@ -17,7 +19,7 @@ Example:
"created_at":"2012-09-14T17:51:53Z",
"created_by_id":2,
}
=end
=begin
@ -62,7 +64,7 @@ Response:
Test:
curl http://localhost/api/organizations/#{id}.json -v -u #{login}:#{password}
=end
def show
@ -137,10 +139,10 @@ Resource:
Response:
Test:
=end
def destroy
def destroy
return if is_not_role('Agent')
model_destory_render(Organization, params)
end

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@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class OverviewsController < ApplicationController
before_filter :authentication_check
@ -22,7 +24,7 @@ Example:
"updated_by_id":2.
"created_by_id":2,
}
=end
=begin
@ -68,7 +70,7 @@ Response:
Test:
curl http://localhost/api/overviews/#{id}.json -v -u #{login}:#{password}
=end
def show

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@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class PackagesController < ApplicationController
before_filter :authentication_check
@ -32,4 +34,4 @@ class PackagesController < ApplicationController
}
end
end
end

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@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class PostmasterFiltersController < ApplicationController
before_filter :authentication_check
@ -70,7 +72,7 @@ Response:
Test:
curl http://localhost/api/postmaster_filters/#{id}.json -v -u #{login}:#{password}
=end
def show
@ -173,7 +175,7 @@ Resource:
Response:
Test:
=end
def destroy

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@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class RecentViewedController < ApplicationController
before_filter :authentication_check
@ -23,4 +25,4 @@ curl http://localhost/api/recent_viewed.json -v -u #{login}:#{password} -H "Cont
render :json => recent_viewed
end
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class RolesController < ApplicationController
before_filter :authentication_check
@ -16,7 +18,7 @@ Example:
"updated_by_id":2,
"created_by_id":2,
}
=end
=begin
@ -61,7 +63,7 @@ Response:
Test:
curl http://localhost/api/roles/#{id}.json -v -u #{login}:#{password}
=end
def show
@ -133,7 +135,7 @@ Resource:
Response:
Test:
=end
def destroy

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class RssController < ApplicationController
before_filter :authentication_check
@ -25,4 +27,4 @@ curl http://localhost/api/rss_fetch.json -v -u #{login}:#{password} -H "Content-
render :json => { :items => items }
end
end
end

View file

@ -1,9 +1,11 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class SearchController < ApplicationController
before_filter :authentication_check
# GET /api/search
def search
# build result list
tickets = Ticket.search(
:limit => params[:limit],

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
module ExtraCollection
def session( collections, user )

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@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
module ExtraCollection
def session( collections, user )
@ -16,4 +18,4 @@ module ExtraCollection
end
module_function :session, :push
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
module ExtraCollection
def session( collections, user )
@ -9,10 +11,10 @@ module ExtraCollection
collections['TicketArticleSender'] = Ticket::Article::Sender.all
if !user.is_role('Customer')
# all signatures
collections['Signature'] = Signature.all
# all email addresses
collections['EmailAddress'] = EmailAddress.all
end
@ -30,17 +32,17 @@ module ExtraCollection
# all signatures
collections['Signature'] = Signature.all
# all email addresses
collections['EmailAddress'] = EmailAddress.all
# all templates
collections['Template'] = Template.all
# all text modules
collections['TextModule'] = TextModule.all
end
end
module_function :session, :push
end
end

View file

@ -1,7 +1,9 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class SessionsController < ApplicationController
# def create
# render :text => request.env['rack.auth'].inspect
# end
# def create
# render :text => request.env['rack.auth'].inspect
# end
# "Create" a login, aka "log the user in"
def create
@ -143,4 +145,4 @@ class SessionsController < ApplicationController
redirect_to '/#'
end
end
end

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@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class SettingsController < ApplicationController
before_filter :authentication_check

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@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class SignaturesController < ApplicationController
before_filter :authentication_check
@ -17,7 +19,7 @@ Example:
"updated_by_id":2,
"created_by_id":2,
}
=end
=begin
@ -62,7 +64,7 @@ Response:
Test:
curl http://localhost/api/signatures/#{id}.json -v -u #{login}:#{password}
=end
def show
@ -134,7 +136,7 @@ Resource:
Response:
Test:
=end
def destroy

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@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class SlasController < ApplicationController
before_filter :authentication_check
@ -17,7 +19,7 @@ Example:
"updated_by_id":2.
"created_by_id":2,
}
=end
=begin
@ -63,7 +65,7 @@ Response:
Test:
curl http://localhost/api/slas/#{id}.json -v -u #{login}:#{password}
=end
def show

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@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class TagsController < ApplicationController
before_filter :authentication_check

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@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class TaskbarController < ApplicationController
before_filter :authentication_check
@ -38,11 +40,11 @@ class TaskbarController < ApplicationController
end
private
def access(taskbar)
if taskbar.user_id != current_user.id
render :json => { :error => 'Not allowed to access this task.' }, :status => :unprocessable_entity
return false
end
return true
def access(taskbar)
if taskbar.user_id != current_user.id
render :json => { :error => 'Not allowed to access this task.' }, :status => :unprocessable_entity
return false
end
return true
end
end

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@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class TemplatesController < ApplicationController
before_filter :authentication_check
@ -17,7 +19,7 @@ Example:
"updated_by_id":2.
"created_by_id":2,
}
=end
=begin
@ -62,7 +64,7 @@ Response:
Test:
curl http://localhost/api/templates/#{id}.json -v -u #{login}:#{password}
=end
def show

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@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class TestsController < ApplicationController
# GET /test

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@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class TextModulesController < ApplicationController
before_filter :authentication_check
@ -19,7 +21,7 @@ Example:
"updated_by_id":2.
"created_by_id":2,
}
=end
=begin
@ -64,7 +66,7 @@ Response:
Test:
curl http://localhost/api/text_modules/#{id}.json -v -u #{login}:#{password}
=end
def show

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@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class TicketArticlesController < ApplicationController
before_filter :authentication_check
@ -66,7 +68,7 @@ class TicketArticlesController < ApplicationController
def attachment_new
# store file
# content_type = request.content_type
# content_type = request.content_type
content_type = request[:content_type]
puts 'content_type: ' + content_type.inspect
if !content_type || content_type == 'application/octet-stream'

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@ -1,9 +1,10 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class TicketOverviewsController < ApplicationController
before_filter :authentication_check
# GET /api/tickets
def show
#sleep 2
# get navbar overview data
if !params[:view]
@ -20,7 +21,7 @@ class TicketOverviewsController < ApplicationController
:view => params[:view],
:current_user => current_user,
:array => true,
)
)
tickets = []
overview[:tickets].each {|ticket_id|
data = { :id => ticket_id }
@ -37,7 +38,7 @@ class TicketOverviewsController < ApplicationController
end
overview = Ticket.overview(
:view => params[:view],
# :view_mode => params[:view_mode],
# :view_mode => params[:view_mode],
:current_user => User.find( current_user.id ),
:array => true,
)
@ -74,14 +75,14 @@ class TicketOverviewsController < ApplicationController
}
groups_users = {}
group_ids.each {|group_id|
groups_users[ group_id ] = []
Group.find(group_id).users.each {|user|
next if !agents[ user.id ]
groups_users[ group_id ].push user.id
if !users[user.id]
users[user.id] = User.user_data_full(user.id)
end
}
groups_users[ group_id ] = []
Group.find(group_id).users.each {|user|
next if !agents[ user.id ]
groups_users[ group_id ].push user.id
if !users[user.id]
users[user.id] = User.user_data_full(user.id)
end
}
}
# return result
@ -99,4 +100,4 @@ class TicketOverviewsController < ApplicationController
}
end
end
end

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@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class TicketPrioritiesController < ApplicationController
before_filter :authentication_check

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@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class TicketStatesController < ApplicationController
before_filter :authentication_check

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@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class TicketsController < ApplicationController
before_filter :authentication_check
@ -133,7 +135,7 @@ class TicketsController < ApplicationController
:open => tickets_open,
:closed => tickets_closed
}
# :users => users,
# :users => users,
}
end
@ -187,9 +189,9 @@ class TicketsController < ApplicationController
)
ticket = Ticket.find( params[:ticket_id] )
ticket_list = Ticket.where( :customer_id => ticket.customer_id, :ticket_state_id => ticket_states )
.where( 'id != ?', [ ticket.id ] )
.order('created_at DESC')
.limit(6)
.where( 'id != ?', [ ticket.id ] )
.order('created_at DESC')
.limit(6)
# get related users
users = {}
@ -257,14 +259,14 @@ class TicketsController < ApplicationController
}
return
end
# merge ticket
success = ticket_slave.merge_to(
{
:ticket_id => ticket_master.id,
:created_by_id => current_user.id,
}
)
}
)
# return result
render :json => {
@ -346,7 +348,7 @@ class TicketsController < ApplicationController
# load article ids
ticket[:article_ids].push article_tmp['id']
# add attachment list to article
article_tmp['attachments'] = Store.list( :object => 'Ticket::Article', :o_id => article.id )
@ -375,8 +377,8 @@ class TicketsController < ApplicationController
# get attributes to update
attributes_to_change = Ticket.attributes_to_change(
:user => current_user,
# :ticket_id => params[:ticket_id],
# :article_id => params[:article_id]
# :ticket_id => params[:ticket_id],
# :article_id => params[:article_id]
)
users = {}
@ -444,7 +446,7 @@ class TicketsController < ApplicationController
# GET /api/tickets/search
def search
# build result list
tickets = Ticket.search(
:limit => params[:limit],

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class TranslationsController < ApplicationController
before_filter :authentication_check, :except => [:load]

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@ -1,8 +1,10 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class UsersController < ApplicationController
before_filter :authentication_check, :except => [:create, :password_reset_send, :password_reset_verify]
=begin
Format:
JSON
@ -36,7 +38,7 @@ Example:
=begin
Resource:
Resource:
GET /api/users.json
Response:
@ -55,7 +57,7 @@ Response:
Test:
curl http://localhost/api/users.json -v -u #{login}:#{password}
=end
def index
@ -69,7 +71,7 @@ curl http://localhost/api/users.json -v -u #{login}:#{password}
=begin
Resource:
Resource:
GET /api/users/1.json
Response:
@ -143,14 +145,14 @@ curl http://localhost/api/users.json -v -u #{login}:#{password} -H "Content-Type
group_ids.push group.id
}
# everybody else will go as customer per default
# everybody else will go as customer per default
else
role_ids.push Role.where( :name => 'Customer' ).first.id
end
user.role_ids = role_ids
user.group_ids = group_ids
# else do assignment as defined
# else do assignment as defined
else
if params[:role_ids]
user.role_ids = params[:role_ids]
@ -195,19 +197,19 @@ curl http://localhost/api/users.json -v -u #{login}:#{password} -H "Content-Type
data[:subject] = 'Invitation to #{config.product_name} at #{config.fqdn}'
data[:body] = 'Hi #{user.firstname},
I (#{current_user.firstname} #{current_user.lastname}) invite you to #{config.product_name} - a customer support / ticket system platform.
I (#{current_user.firstname} #{current_user.lastname}) invite you to #{config.product_name} - a customer support / ticket system platform.
Click on the following link and set your password:
Click on the following link and set your password:
#{config.http_type}://#{config.fqdn}/#password_reset_verify/#{token.name}
#{config.http_type}://#{config.fqdn}/#password_reset_verify/#{token.name}
Enjoy,
Enjoy,
#{current_user.firstname} #{current_user.lastname}
#{current_user.firstname} #{current_user.lastname}
Your #{config.product_name} Team
'
Your #{config.product_name} Team
'
# prepare subject & body
[:subject, :body].each { |key|
data[key.to_sym] = NotificationFactory.build(
@ -220,7 +222,7 @@ Enjoy,
}
)
}
# send notification
NotificationFactory.send(
:recipient => user,
@ -271,7 +273,7 @@ curl http://localhost/api/users/2.json -v -u #{login}:#{password} -H "Content-Ty
user = User.find( params[:id] )
begin
user.update_attributes( User.param_cleanup(params) )
# only allow Admin's and Agent's
@ -424,18 +426,18 @@ curl http://localhost/api/users/password_change.json -v -u #{login}:#{password}
# check old password
if !params[:password_old]
render :json => { :message => 'Old password needed!' }, :status => :unprocessable_entity
return
return
end
user = User.authenticate( current_user.login, params[:password_old] )
if !user
render :json => { :message => 'Old password is wrong!' }, :status => :unprocessable_entity
return
return
end
# set new password
if !params[:password_new]
render :json => { :message => 'New password needed!' }, :status => :unprocessable_entity
return
return
end
user.update_attributes( :password => params[:password_new] )
render :json => { :message => 'ok', :user_login => user.login }, :status => :ok
@ -465,7 +467,7 @@ curl http://localhost/api/users/preferences.json -v -u #{login}:#{password} -H "
def preferences
if !current_user
render :json => { :message => 'No current user!' }, :status => :unprocessable_entity
return
return
end
if params[:user]
params[:user].each {|key, value|
@ -500,17 +502,17 @@ curl http://localhost/api/users/account.json -v -u #{login}:#{password} -H "Cont
def account_remove
if !current_user
render :json => { :message => 'No current user!' }, :status => :unprocessable_entity
return
return
end
# provider + uid to remove
if !params[:provider]
render :json => { :message => 'provider needed!' }, :status => :unprocessable_entity
return
return
end
if !params[:uid]
render :json => { :message => 'uid needed!' }, :status => :unprocessable_entity
return
return
end
# remove from database
@ -521,7 +523,7 @@ curl http://localhost/api/users/account.json -v -u #{login}:#{password} -H "Cont
)
if !record.first
render :json => { :message => 'No record found!' }, :status => :unprocessable_entity
return
return
end
record.destroy_all
render :json => { :message => 'ok' }, :status => :ok

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
require 'cache'
require 'user_info'
@ -26,7 +28,7 @@ class ApplicationModel < ActiveRecord::Base
data = {}
self.new.attributes.each {|item|
if params.has_key?(item[0])
# puts 'use ' + item[0].to_s + '-' + params[item[0]].to_s
# puts 'use ' + item[0].to_s + '-' + params[item[0]].to_s
data[item[0].to_sym] = params[item[0]]
end
}
@ -69,9 +71,9 @@ class ApplicationModel < ActiveRecord::Base
end
def cache_update(o)
# puts 'u ' + self.class.to_s
# puts 'u ' + self.class.to_s
if self.respond_to?('cache_delete') then self.cache_delete end
# puts 'g ' + group.class.to_s
# puts 'g ' + group.class.to_s
if o.respond_to?('cache_delete') then o.cache_delete end
end
def cache_delete_before
@ -120,11 +122,11 @@ class ApplicationModel < ActiveRecord::Base
def self.lookup(data)
if data[:id]
# puts "GET- + #{self.to_s}.#{data[:id].to_s}"
# puts "GET- + #{self.to_s}.#{data[:id].to_s}"
cache = self.cache_get( data[:id] )
return cache if cache
# puts "Fillup- + #{self.to_s}.#{data[:id].to_s}"
# puts "Fillup- + #{self.to_s}.#{data[:id].to_s}"
record = self.where( :id => data[:id] ).first
self.cache_set( data[:id], record )
return record

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Authorization < ApplicationModel
belongs_to :user
after_create :delete_user_cache
@ -33,19 +35,19 @@ class Authorization < ApplicationModel
end
return auth
end
def self.create_from_hash(hash, user = nil)
if user then
user.update_attributes(
# :username => hash['username'],
# :username => hash['username'],
:image => hash['info']['image']
)
# fillup empty attributes
# TODO
else
user = User.create_from_hash!(hash)
user = User.create_from_hash!(hash)
end
auth = Authorization.create(
@ -60,8 +62,8 @@ class Authorization < ApplicationModel
end
private
def delete_user_cache
self.user.cache_delete
end
def delete_user_cache
self.user.cache_delete
end
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Channel < ApplicationModel
store :options
@ -14,4 +16,4 @@ class Channel < ApplicationModel
end
}
end
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
require 'mail'
class Channel::EmailBuild
@ -28,7 +30,7 @@ class Channel::EmailBuild
end
end
# add body
# add body
mail.text_part = Mail::Part.new do
body attr[:body]
end
@ -45,4 +47,4 @@ class Channel::EmailBuild
end
return mail
end
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
# encoding: utf-8
require 'mail'
@ -72,7 +74,7 @@ class Channel::EmailParser
data[:from_local] = Mail::Address.new( mail[:from].value ).local
data[:from_domain] = Mail::Address.new( mail[:from].value ).domain
data[:from_display_name] = Mail::Address.new( mail[:from].value ).display_name ||
( Mail::Address.new( mail[:from].value ).comments && Mail::Address.new( mail[:from].value ).comments[0] )
( Mail::Address.new( mail[:from].value ).comments && Mail::Address.new( mail[:from].value ).comments[0] )
# do extra decoding because we needed to use field.value
data[:from_display_name] = Mail::Field.new( 'X-From', data[:from_display_name] ).to_s
@ -81,8 +83,8 @@ class Channel::EmailParser
data[:message_id] = data['message-id'.to_sym]
# body
# plain_part = mail.multipart? ? (mail.text_part ? mail.text_part.body.decoded : nil) : mail.body.decoded
# html_part = message.html_part ? message.html_part.body.decoded : nil
# plain_part = mail.multipart? ? (mail.text_part ? mail.text_part.body.decoded : nil) : mail.body.decoded
# html_part = message.html_part ? message.html_part.body.decoded : nil
data[:attachments] = []
# multi part email
@ -93,7 +95,7 @@ class Channel::EmailParser
data[:body] = mail.text_part.body.decoded
data[:body] = Encode.conv( mail.text_part.charset, data[:body] )
# html attachment/body may exists and will be converted to text
# html attachment/body may exists and will be converted to text
else
filename = '-no name-'
if mail.html_part.body
@ -102,7 +104,7 @@ class Channel::EmailParser
data[:body] = Encode.conv( mail.html_part.charset.to_s, data[:body] )
data[:body] = html2ascii( data[:body] )
# any other attachments
# any other attachments
else
data[:body] = 'no visible content'
end
@ -144,7 +146,7 @@ class Channel::EmailParser
}
end
# not multipart email
# not multipart email
else
# text part
@ -152,7 +154,7 @@ class Channel::EmailParser
data[:body] = mail.body.decoded
data[:body] = Encode.conv( mail.charset, data[:body] )
# html part
# html part
else
filename = '-no name-'
if mail.mime_type.to_s.downcase == 'text/html'
@ -161,7 +163,7 @@ class Channel::EmailParser
data[:body] = Encode.conv( mail.charset, data[:body] )
data[:body] = html2ascii( data[:body] )
# any other attachments
# any other attachments
else
data[:body] = 'no visible content'
end
@ -375,10 +377,10 @@ class Channel::EmailParser
internal = true
end
article_attributes = {
:ticket_id => ticket.id,
:ticket_id => ticket.id,
:ticket_article_type_id => Ticket::Article::Type.where( :name => 'email' ).first.id,
:ticket_article_sender_id => Ticket::Article::Sender.where( :name => 'Customer' ).first.id,
:body => mail[:body],
:body => mail[:body],
:from => mail[:from],
:to => mail[:to],
:cc => mail[:cc],
@ -425,7 +427,7 @@ class Channel::EmailParser
# run postmaster post filter
filters = {
# '0010' => Channel::Filter::Trusted,
# '0010' => Channel::Filter::Trusted,
}
# filter( channel, mail )
@ -525,14 +527,14 @@ module Mail
text
else
# Join QP encoded-words that are adjacent to avoid decoding partial chars
# text.gsub!(/\?\=\=\?.+?\?[Qq]\?/m, '') if text =~ /\?==\?/
# text.gsub!(/\?\=\=\?.+?\?[Qq]\?/m, '') if text =~ /\?==\?/
# Search for occurences of quoted strings or plain strings
text.scan(/( # Group around entire regex to include it in matches
\=\?[^?]+\?([QB])\?[^?]+?\?\= # Quoted String with subgroup for encoding method
| # or
.+?(?=\=\?|$) # Plain String
)/xmi).map do |matches|
\=\?[^?]+\?([QB])\?[^?]+?\?\= # Quoted String with subgroup for encoding method
| # or
.+?(?=\=\?|$) # Plain String
)/xmi).map do |matches|
string, method = *matches
if method == 'b' || method == 'B'
b_value_decode(string)
@ -546,4 +548,4 @@ module Mail
end.join("")
end
end
end
end

View file

@ -1,14 +1,16 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
#require 'rubygems'
#require 'twitter'
class Channel::Facebook
# def fetch(:oauth_token, :oauth_token_secret)
# def fetch(:oauth_token, :oauth_token_secret)
def fetch
end
def send
logger.debug('face!!!!!!!!!!!!!!')
graph_api = Koala::Facebook::API.new(
'AAACqTciZAPsQBAHO9DbM333y2DcL5kccHyIObZB7WhaZBVUXUIeBNChkshvShCgiN6uwZC3r3l4cDvAZAPTArNIkemEraojzN1veNPZBADQAZDZD'
@ -20,10 +22,10 @@ class Channel::Facebook
:message => self.body
}
)
# client.direct_message_create(
# 'medenhofer',
# self.body,
# options = {}
# )
# client.direct_message_create(
# 'medenhofer',
# self.body,
# options = {}
# )
end
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
# process all database filter
module Channel::Filter::Database
@ -38,4 +40,4 @@ module Channel::Filter::Database
}
end
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
# delete all X-Zammad header if channel is not trusted
module Channel::Filter::Trusted
@ -13,4 +15,4 @@ module Channel::Filter::Trusted
end
end
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
require 'net/imap'
class Channel::IMAP < Channel::EmailParser
@ -34,9 +36,9 @@ class Channel::IMAP < Channel::EmailParser
count += 1
puts " - message #{count.to_s}/#{count_all.to_s}"
msg = imap.fetch(message_id,'RFC822')[0].attr['RFC822']
# puts msg.to_s
# puts msg.to_s
# delete email from server after article was created
# delete email from server after article was created
if process(channel, msg)
imap.store(message_id, "+FLAGS", [:Deleted])
end
@ -58,4 +60,4 @@ class Channel::IMAP < Channel::EmailParser
puts e.inspect
end
end
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Channel::MailStdin < Channel::EmailParser
def initialize
puts "read main from STDIN"
@ -6,4 +8,4 @@ class Channel::MailStdin < Channel::EmailParser
process( {}, msg )
end
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
require 'net/pop'
class Channel::POP3 < Channel::EmailParser
@ -16,7 +18,7 @@ class Channel::POP3 < Channel::EmailParser
if ssl
pop.enable_ssl
end
pop.start( channel[:options][:user], channel[:options][:password] )
pop.start( channel[:options][:user], channel[:options][:password] )
count = 0
count_all = pop.mails.size
pop.each_mail do |m|
@ -44,4 +46,4 @@ class Channel::POP3 < Channel::EmailParser
puts e.inspect
end
end
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Channel::Sendmail < Channel::EmailBuild
def send(attr, channel, notification = false)
@ -6,6 +8,6 @@ class Channel::Sendmail < Channel::EmailBuild
mail = build(attr, notification)
mail.delivery_method :sendmail
mail.deliver
mail.deliver
end
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Channel::SMTP < Channel::EmailBuild
def send(attr, channel, notification = false)
@ -12,9 +14,9 @@ class Channel::SMTP < Channel::EmailBuild
:domain => channel[:options][:host],
:user_name => channel[:options][:user],
:password => channel[:options][:password],
# :authentication => 'plain',
# :authentication => 'plain',
:enable_starttls_auto => true
}
mail.deliver
mail.deliver
end
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
require 'twitter'
class Channel::Twitter2
@ -32,7 +34,7 @@ class Channel::Twitter2
@article_type = 'twitter status'
fetch_loop(tweets, channel, channel[:options][:mentions][:group])
end
# direct messages
if channel[:options][:direct_messages]
puts " - searching for direct_messages"
@ -49,13 +51,13 @@ class Channel::Twitter2
all_tweets = []
result_class = tweets.class
if result_class.to_s == 'Array'
all_tweets = tweets
all_tweets = tweets
elsif result_class.to_s == 'Twitter::SearchResults'
tweets.results.map do |tweet|
all_tweets.push tweet
end
tweets.results.map do |tweet|
all_tweets.push tweet
end
else
puts 'UNKNOWN: ' + result_class.to_s
puts 'UNKNOWN: ' + result_class.to_s
end
# find tweets
@ -77,7 +79,7 @@ class Channel::Twitter2
fetch_import( tweet, channel, group )
end
# execute ticket events
# execute ticket events
Observer::Ticket::Notification.transaction
end
end
@ -91,16 +93,16 @@ class Channel::Twitter2
if tweet['user']
sender = tweet['user']
# direct message (full user data is included)
# direct message (full user data is included)
elsif tweet['sender']
sender = tweet['sender']
# search (no user data is included, do extra lookup)
# search (no user data is included, do extra lookup)
elsif tweet['from_user_id']
begin
# reconnect for #<Twitter::Error::NotFound: Sorry, that page does not exist> workaround
# @client = connect(channel)
# @client = connect(channel)
sender = @client.user(tweet.from_user_id)
rescue Exception => e
puts "Exception: twitter: " + e.inspect
@ -113,10 +115,10 @@ class Channel::Twitter2
if tweet['in_reply_to_status_id']
puts 'import in_reply_tweet ' + tweet.in_reply_to_status_id.to_s
tweet_sub = @client.status(tweet.in_reply_to_status_id)
# puts tweet_sub.inspect
# puts tweet_sub.inspect
(user, ticket, article) = fetch_import(tweet_sub, channel, group)
end
# create stuff
user = fetch_user_create(tweet, sender)
if !ticket
@ -126,11 +128,11 @@ class Channel::Twitter2
article = fetch_article_create(user, ticket, tweet, sender)
return user, ticket, article
end
def fetch_user_create(tweet, sender)
# create sender in db
# puts tweet.inspect
# user = User.where( :login => tweet.sender.screen_name ).first
# puts tweet.inspect
# user = User.where( :login => tweet.sender.screen_name ).first
auth = Authorization.where( :uid => sender.id, :provider => 'twitter' ).first
user = nil
if auth
@ -151,7 +153,7 @@ class Channel::Twitter2
:active => true,
:roles => roles,
:updated_by_id => 1,
:created_by_id => 1
:created_by_id => 1
)
puts 'autentication create...'
authentication = Authorization.create(
@ -167,12 +169,12 @@ class Channel::Twitter2
# set current user
UserInfo.current_user_id = user.id
return user
return user
end
def fetch_ticket_create(user, tweet, sender, channel, group)
# puts '+++++++++++++++++++++++++++' + tweet.inspect
# puts '+++++++++++++++++++++++++++' + tweet.inspect
# check if ticket exists
if tweet['in_reply_to_status_id']
puts 'tweet.in_reply_to_status_id found: ' + tweet.in_reply_to_status_id
@ -260,7 +262,7 @@ class Channel::Twitter2
end
def send(attr, notification = false)
# logger.debug('tweeeeettttt!!!!!!')
# logger.debug('tweeeeettttt!!!!!!')
channel = Channel.where( :area => 'Twitter::Inbound', :active => true ).first
client = Twitter::Client.new(
@ -276,8 +278,8 @@ class Channel::Twitter2
attr[:body].to_s,
{}
)
# puts dm.inspect
return dm
# puts dm.inspect
return dm
end
if attr[:type] == 'twitter status'
@ -287,9 +289,9 @@ class Channel::Twitter2
:in_reply_to_status_id => attr[:in_reply_to]
}
)
# puts message.inspect
# puts message.inspect
return message
end
end
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class EmailAddress < ApplicationModel
has_many :groups, :after_add => :cache_update, :after_remove => :cache_update
validates :realname, :presence => true

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Group < ApplicationModel
has_and_belongs_to_many :users, :after_add => :cache_update, :after_remove => :cache_update
belongs_to :email_address

View file

@ -1,10 +1,12 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class History < ApplicationModel
self.table_name = 'histories'
belongs_to :history_type, :class_name => 'History::Type'
belongs_to :history_object, :class_name => 'History::Object'
belongs_to :history_attribute, :class_name => 'History::Attribute'
# before_validation :check_type, :check_object
# attr_writer :history_type, :history_object
# before_validation :check_type, :check_object
# attr_writer :history_type, :history_object
@@cache_type = {}
@@cache_object = {}
@ -63,29 +65,29 @@ class History < ApplicationModel
def self.history_destroy( requested_object, requested_object_id )
History.where( :history_object_id => History::Object.where( :name => requested_object ) ).
where( :o_id => requested_object_id ).
destroy_all
where( :o_id => requested_object_id ).
destroy_all
end
def self.history_list( requested_object, requested_object_id, related_history_object = nil )
if !related_history_object
history_object = self.history_object_lookup( requested_object )
history = History.where( :history_object_id => history_object.id ).
where( :o_id => requested_object_id ).
where( :history_type_id => History::Type.where( :name => ['created', 'updated', 'notification', 'email', 'added', 'removed'] ) ).
order('created_at ASC, id ASC')
where( :o_id => requested_object_id ).
where( :history_type_id => History::Type.where( :name => ['created', 'updated', 'notification', 'email', 'added', 'removed'] ) ).
order('created_at ASC, id ASC')
else
history_object_requested = self.history_object_lookup( requested_object )
history_object_related = self.history_object_lookup( related_history_object )
history = History.where(
'((history_object_id = ? AND o_id = ?) OR (history_object_id = ? AND related_o_id = ? )) AND history_type_id IN (?)',
history_object_requested.id,
requested_object_id,
history_object_related.id,
requested_object_id,
History::Type.where( :name => ['created', 'updated', 'notification', 'email', 'added', 'removed'] )
).
order('created_at ASC, id ASC')
'((history_object_id = ? AND o_id = ?) OR (history_object_id = ? AND related_o_id = ? )) AND history_type_id IN (?)',
history_object_requested.id,
requested_object_id,
history_object_related.id,
requested_object_id,
History::Type.where( :name => ['created', 'updated', 'notification', 'email', 'added', 'removed'] )
).
order('created_at ASC, id ASC')
end
list = []
@ -94,7 +96,7 @@ class History < ApplicationModel
item_tmp['history_type'] = item.history_type.name
item_tmp['history_object'] = item.history_object.name
if item.history_attribute
item_tmp['history_attribute'] = item.history_attribute.name
item_tmp['history_attribute'] = item.history_attribute.name
end
item_tmp.delete( 'history_attribute_id' )
item_tmp.delete( 'history_object_id' )
@ -121,14 +123,14 @@ class History < ApplicationModel
end
def self.activity_stream( user, limit = 10 )
# g = Group.where( :active => true ).joins(:users).where( 'users.id' => user.id )
# stream = History.select("distinct(histories.o_id), created_by_id, history_attribute_id, history_type_id, history_object_id, value_from, value_to").
# where( :history_type_id => History::Type.where( :name => ['created', 'updated']) ).
# g = Group.where( :active => true ).joins(:users).where( 'users.id' => user.id )
# stream = History.select("distinct(histories.o_id), created_by_id, history_attribute_id, history_type_id, history_object_id, value_from, value_to").
# where( :history_type_id => History::Type.where( :name => ['created', 'updated']) ).
stream = History.select("distinct(histories.o_id), created_by_id, history_type_id, history_object_id").
where( :history_object_id => History::Object.where( :name => [ 'Ticket', 'Ticket::Article' ] ) ).
where( :history_type_id => History::Type.where( :name => [ 'created', 'updated' ]) ).
order('created_at DESC, id DESC').
limit(limit)
where( :history_object_id => History::Object.where( :name => [ 'Ticket', 'Ticket::Article' ] ) ).
where( :history_type_id => History::Type.where( :name => [ 'created', 'updated' ]) ).
order('created_at DESC, id DESC').
limit(limit)
datas = []
stream.each do |item|
data = item.attributes
@ -137,7 +139,7 @@ class History < ApplicationModel
data.delete('history_object_id')
data.delete('history_type_id')
datas.push data
# item['history_attribute'] = item.history_attribute
# item['history_attribute'] = item.history_attribute
end
return datas
end
@ -196,88 +198,88 @@ class History < ApplicationModel
private
def self.history_type_lookup_id( id )
def self.history_type_lookup_id( id )
# use cache
return @@cache_type[ id ] if @@cache_type[ id ]
# use cache
return @@cache_type[ id ] if @@cache_type[ id ]
# lookup
history_type = History::Type.find(id)
@@cache_type[ id ] = history_type
return history_type
end
# lookup
history_type = History::Type.find(id)
@@cache_type[ id ] = history_type
return history_type
end
def self.history_type_lookup( name )
def self.history_type_lookup( name )
# use cache
return @@cache_type[ name ] if @@cache_type[ name ]
# use cache
return @@cache_type[ name ] if @@cache_type[ name ]
# lookup
history_type = History::Type.where( :name => name ).first
if history_type
@@cache_type[ name ] = history_type
return history_type
end
# create
history_type = History::Type.create(
:name => name
)
# lookup
history_type = History::Type.where( :name => name ).first
if history_type
@@cache_type[ name ] = history_type
return history_type
end
def self.history_object_lookup_id( id )
# create
history_type = History::Type.create(
:name => name
)
@@cache_type[ name ] = history_type
return history_type
end
# use cache
return @@cache_object[ id ] if @@cache_object[ id ]
def self.history_object_lookup_id( id )
# lookup
history_object = History::Object.find(id)
@@cache_object[ id ] = history_object
return history_object
end
# use cache
return @@cache_object[ id ] if @@cache_object[ id ]
def self.history_object_lookup( name )
# lookup
history_object = History::Object.find(id)
@@cache_object[ id ] = history_object
return history_object
end
# use cache
return @@cache_object[ name ] if @@cache_object[ name ]
def self.history_object_lookup( name )
# lookup
history_object = History::Object.where( :name => name ).first
if history_object
@@cache_object[ name ] = history_object
return history_object
end
# use cache
return @@cache_object[ name ] if @@cache_object[ name ]
# create
history_object = History::Object.create(
:name => name
)
# lookup
history_object = History::Object.where( :name => name ).first
if history_object
@@cache_object[ name ] = history_object
return history_object
end
def self.history_attribute_lookup( name )
# create
history_object = History::Object.create(
:name => name
)
@@cache_object[ name ] = history_object
return history_object
end
# use cache
return @@cache_attribute[ name ] if @@cache_attribute[ name ]
def self.history_attribute_lookup( name )
# lookup
history_attribute = History::Attribute.where( :name => name ).first
if history_attribute
@@cache_attribute[ name ] = history_attribute
return history_attribute
end
# use cache
return @@cache_attribute[ name ] if @@cache_attribute[ name ]
# create
history_attribute = History::Attribute.create(
:name => name
)
# lookup
history_attribute = History::Attribute.where( :name => name ).first
if history_attribute
@@cache_attribute[ name ] = history_attribute
return history_attribute
end
# create
history_attribute = History::Attribute.create(
:name => name
)
@@cache_attribute[ name ] = history_attribute
return history_attribute
end
class Object < ApplicationModel
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Link < ApplicationModel
belongs_to :link_type, :class_name => 'Link::Type'
belongs_to :link_object, :class_name => 'Link::Object'
@ -14,7 +16,7 @@ class Link < ApplicationModel
:link_object => 'Ticket',
:link_object_value => 1
)
=end
def self.list(data)
@ -66,7 +68,7 @@ class Link < ApplicationModel
:link_object_source_value => 1,
:link_object_target_id => 1,
:link_object_target_value => 1
)
)
=end
@ -101,7 +103,7 @@ class Link < ApplicationModel
:link_object_source_value => 6,
:link_object_target => 'Ticket',
:link_object_target_value => 31
)
)
=end
@ -150,25 +152,25 @@ class Link < ApplicationModel
end
private
def self.link_type_get(data)
linktype = Link::Type.where( :name => data[:name] ).first
if !linktype
linktype = Link::Type.create(
:name => data[:name]
)
end
return linktype
def self.link_type_get(data)
linktype = Link::Type.where( :name => data[:name] ).first
if !linktype
linktype = Link::Type.create(
:name => data[:name]
)
end
return linktype
end
def self.link_object_get(data)
linkobject = Link::Object.where( :name => data[:name] ).first
if !linkobject
linkobject = Link::Object.create(
:name => data[:name]
)
end
return linkobject
def self.link_object_get(data)
linkobject = Link::Object.where( :name => data[:name] ).first
if !linkobject
linkobject = Link::Object.create(
:name => data[:name]
)
end
return linkobject
end
end
@ -178,4 +180,4 @@ end
class Link::Object < ApplicationModel
validates :name, :presence => true
end
end

View file

@ -1,7 +1,9 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Network < ApplicationModel
# belongs_to :group
# belongs_to :ticket_state, :class_name => 'Ticket::State'
# belongs_to :ticket_priority, :class_name => 'Ticket::Priority'
# belongs_to :group
# belongs_to :ticket_state, :class_name => 'Ticket::State'
# belongs_to :ticket_priority, :class_name => 'Ticket::Priority'
class Category < ApplicationModel
self.table_name = 'network_categories'
@ -12,7 +14,7 @@ class Network < ApplicationModel
class Subscription < ApplicationModel
end
end
class Item < ApplicationModel
class Comment < ApplicationModel
end

View file

@ -1,2 +1,4 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Notifications < ActiveRecord::Base
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
require 'history'
class Observer::History < ActiveRecord::Observer
@ -9,7 +11,7 @@ class Observer::History < ActiveRecord::Observer
return if Setting.get('import_mode')
puts "HISTORY OBSERVER, object created #{ record.class.name }.find(#{ record.id })"
# puts record.inspect
# puts record.inspect
# if Ticket::Article has changed, remember ticket to be able
# to show article changes in ticket history
@ -34,17 +36,17 @@ class Observer::History < ActiveRecord::Observer
# return if we run import mode
return if Setting.get('import_mode')
# puts 'before_update'
# puts 'before_update'
current = record.class.find(record.id)
# do not send anything if nothing has changed
return if current.attributes == record.attributes
puts "HISTORY OBSERVER, object will be updated #{ record.class.name.to_s}.find(#{ current.id.to_s })"
# puts 'current'
# puts current.inspect
# puts 'record'
# puts record.inspect
# puts 'current'
# puts current.inspect
# puts 'record'
# puts record.inspect
diff = differences_from?(current, record)
puts ' DIFF'
@ -123,7 +125,7 @@ class Observer::History < ActiveRecord::Observer
value[1] = map[key.to_sym][:lookup_object].find( value_ids[1] ).send( map[key.to_sym][:lookup_method] )
end
# if not, fill diff data to value, empty value_ids
# if not, fill diff data to value, empty value_ids
else
value = value_ids
value_ids = []

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
require 'history'
class Observer::Tag::TicketHistory < ActiveRecord::Observer
@ -33,4 +35,4 @@ class Observer::Tag::TicketHistory < ActiveRecord::Observer
:created_by_id => record.created_by_id || UserInfo.current_user_id || 1
)
end
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Observer::Ticket::Article::CommunicateEmail < ActiveRecord::Observer
observe 'ticket::_article'
@ -67,4 +69,4 @@ class Observer::Ticket::Article::CommunicateEmail < ActiveRecord::Observer
)
end
end
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Observer::Ticket::Article::CommunicateFacebook < ActiveRecord::Observer
observe 'ticket::_article'
@ -24,4 +26,4 @@ class Observer::Ticket::Article::CommunicateFacebook < ActiveRecord::Observer
}
)
end
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Observer::Ticket::Article::CommunicateTwitter < ActiveRecord::Observer
observe 'ticket::_article'
@ -23,9 +25,9 @@ class Observer::Ticket::Article::CommunicateTwitter < ActiveRecord::Observer
:body => record.body,
:in_reply_to => record.in_reply_to
},
# Rails.application.config.channel_twitter
# Rails.application.config.channel_twitter
)
record.message_id = message.id
record.save
end
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Observer::Ticket::Article::FillupFromEmail < ActiveRecord::Observer
observe 'ticket::_article'
@ -39,4 +41,4 @@ class Observer::Ticket::Article::FillupFromEmail < ActiveRecord::Observer
record.from = system_sender
end
end
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Observer::Ticket::Article::FillupFromGeneral < ActiveRecord::Observer
observe 'ticket::_article'
@ -17,4 +19,4 @@ class Observer::Ticket::Article::FillupFromGeneral < ActiveRecord::Observer
record.from = "#{user.firstname} #{user.lastname}"
end
end
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Observer::Ticket::ArticleCounter < ActiveRecord::Observer
observe 'ticket::_article'
@ -9,4 +11,4 @@ class Observer::Ticket::ArticleCounter < ActiveRecord::Observer
# save ticket
record.ticket.save
end
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Observer::Ticket::ArticleSenderType < ActiveRecord::Observer
observe 'ticket::_article'
@ -13,4 +15,4 @@ class Observer::Ticket::ArticleSenderType < ActiveRecord::Observer
# save ticket
record.ticket.save
end
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Observer::Ticket::CloseTime < ActiveRecord::Observer
observe 'ticket'
@ -10,24 +12,24 @@ class Observer::Ticket::CloseTime < ActiveRecord::Observer
end
private
def _check(record)
# puts 'check close time'
def _check(record)
# puts 'check close time'
# return if we run import mode
return if Setting.get('import_mode')
# return if we run import mode
return if Setting.get('import_mode')
# check if close_time is already set
return true if record.close_time
# check if close_time is already set
return true if record.close_time
# check if ticket is closed now
ticket_state = Ticket::State.lookup( :id => record.ticket_state_id )
ticket_state_type = Ticket::StateType.lookup( :id => ticket_state.state_type_id )
return true if ticket_state_type.name != 'closed'
# check if ticket is closed now
ticket_state = Ticket::State.lookup( :id => record.ticket_state_id )
ticket_state_type = Ticket::StateType.lookup( :id => ticket_state.state_type_id )
return true if ticket_state_type.name != 'closed'
# set close_time
record.close_time = Time.now
# set close_time
record.close_time = Time.now
# save ticket
record.save
end
end
# save ticket
record.save
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Observer::Ticket::EscalationCalculation < ActiveRecord::Observer
observe 'ticket', 'ticket::_article'
@ -37,4 +39,4 @@ class Observer::Ticket::EscalationCalculation < ActiveRecord::Observer
record.callback_loop = false
end
end
end

View file

@ -1,8 +1,10 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Observer::Ticket::FirstResponse < ActiveRecord::Observer
observe 'ticket::_article'
def after_create(record)
# puts 'check first response'
# puts 'check first response'
# return if we run import mode
return if Setting.get('import_mode')
@ -29,4 +31,4 @@ class Observer::Ticket::FirstResponse < ActiveRecord::Observer
# save ticket
record.ticket.save
end
end
end

View file

@ -1,8 +1,10 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Observer::Ticket::LastContact < ActiveRecord::Observer
observe 'ticket::_article'
def after_create(record)
# puts 'check last contact'
# puts 'check last contact'
# if article in internal
return true if record.internal
@ -41,4 +43,4 @@ class Observer::Ticket::LastContact < ActiveRecord::Observer
record.ticket.save
end
end
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
require 'notification_factory'
class Observer::Ticket::Notification < ActiveRecord::Observer
@ -10,8 +12,8 @@ class Observer::Ticket::Notification < ActiveRecord::Observer
# return if we run import mode
return if Setting.get('import_mode')
# puts '@@event_buffer'
# puts @@event_buffer.inspect
# puts '@@event_buffer'
# puts @@event_buffer.inspect
@@event_buffer.each { |event|
# get current state of objects
@ -24,7 +26,7 @@ class Observer::Ticket::Notification < ActiveRecord::Observer
ticket = article.ticket
elsif event[:name] == 'Ticket'
ticket = Ticket.lookup( :id => event[:id] )
# next if ticket is already deleted
next if !ticket
@ -44,19 +46,19 @@ class Observer::Ticket::Notification < ActiveRecord::Observer
:subject => 'New Ticket (#{ticket.title})',
:body => 'Hi #{recipient.firstname},
a new Ticket (#{ticket.title}) via i18n(#{article.ticket_article_type.name}).
a new Ticket (#{ticket.title}) via i18n(#{article.ticket_article_type.name}).
Group: #{ticket.group.name}
Owner: #{ticket.owner.firstname} #{ticket.owner.lastname}
State: i18n(#{ticket.ticket_state.name})
Group: #{ticket.group.name}
Owner: #{ticket.owner.firstname} #{ticket.owner.lastname}
State: i18n(#{ticket.ticket_state.name})
From: #{article.from}
<snip>
#{article.body}
</snip>
From: #{article.from}
<snip>
#{article.body}
</snip>
#{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}/#{article.id}
'
#{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}/#{article.id}
'
},
ticket,
article
@ -77,17 +79,17 @@ From: #{article.from}
:subject => 'New Ticket has been created! (#{ticket.title})',
:body => 'Thanks for your email. A new ticket has been created.
You wrote:
<snip>
#{article.body}
</snip>
You wrote:
<snip>
#{article.body}
</snip>
Your email will be answered by a human ASAP
Your email will be answered by a human ASAP
Have fun with Zammad! :-)
Have fun with Zammad! :-)
Your Zammad Team
'
Your Zammad Team
'
},
ticket,
article
@ -110,25 +112,25 @@ Your Zammad Team
:subject => 'Follow Up (#{ticket.title})',
:body => 'Hi #{recipient.firstname},
a follow Up (#{ticket.title}) via i18n(#{article.ticket_article_type.name}).
a follow Up (#{ticket.title}) via i18n(#{article.ticket_article_type.name}).
Group: #{ticket.group.name}
Owner: #{ticket.owner.firstname} #{ticket.owner.lastname}
State: i18n(#{ticket.ticket_state.name})
Group: #{ticket.group.name}
Owner: #{ticket.owner.firstname} #{ticket.owner.lastname}
State: i18n(#{ticket.ticket_state.name})
From: #{article.from}
<snip>
#{article.body}
</snip>
From: #{article.from}
<snip>
#{article.body}
</snip>
#{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}/#{article.id}
'
#{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}/#{article.id}
'
},
ticket,
article
)
end
# send new note notification to owner
# if agent == created.id
if article.ticket_article_sender.name == 'Agent' && article.created_by_id != article.ticket.owner_id
@ -138,20 +140,20 @@ From: #{article.from}
:recipient => 'owner', # group|owner|to_work_on
:subject => 'Updated (#{ticket.title})',
:body => 'Hi #{recipient.firstname},
updated (#{ticket.title}) via i18n(#{article.ticket_article_type.name}).
Group: #{ticket.group.name}
Owner: #{ticket.owner.firstname} #{ticket.owner.lastname}
State: i18n(#{ticket.ticket_state.name})
updated (#{ticket.title}) via i18n(#{article.ticket_article_type.name}).
From: #{article.from}
<snip>
#{article.body}
</snip>
Group: #{ticket.group.name}
Owner: #{ticket.owner.firstname} #{ticket.owner.lastname}
State: i18n(#{ticket.ticket_state.name})
#{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}/#{article.id}
'
From: #{article.from}
<snip>
#{article.body}
</snip>
#{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}/#{article.id}
'
},
ticket,
article
@ -159,7 +161,7 @@ From: #{article.from}
end
end
}
# reset buffer
@@event_buffer = []
end
@ -173,20 +175,20 @@ From: #{article.from}
if data[:recipient] == 'group'
recipients = ticket.agent_of_group()
# owner
# owner
elsif data[:recipient] == 'owner'
if ticket.owner_id != 1
recipients.push ticket.owner
end
# customer
# customer
elsif data[:recipient] == 'customer'
if ticket.customer_id != 1
# temporarily disabled
# recipients.push ticket.customer
# temporarily disabled
# recipients.push ticket.customer
end
# owner or group of agents to work on
# owner or group of agents to work on
elsif data[:recipient] == 'to_work_on'
if ticket.owner_id != 1
recipients.push ticket.owner
@ -251,8 +253,8 @@ From: #{article.from}
# return if we run import mode
return if Setting.get('import_mode')
# puts 'CREATED!!!!'
# puts record.inspect
# puts 'CREATED!!!!'
# puts record.inspect
e = {
:name => record.class.name,
:type => 'create',
@ -272,12 +274,12 @@ From: #{article.from}
# do not send anything if nothing has changed
return if current.attributes == record.attributes
# puts 'UPDATE!!!!!!!!'
# puts 'current'
# puts current.inspect
# puts 'record'
# puts record.inspect
# puts 'UPDATE!!!!!!!!'
# puts 'current'
# puts current.inspect
# puts 'record'
# puts record.inspect
e = {
:name => record.class.name,
@ -293,10 +295,10 @@ From: #{article.from}
# return if we run import mode
return if Setting.get('import_mode')
# puts 'after_update'
# puts record.inspect
# puts '-----'
# puts @a.inspect
# AuditTrail.new(record, "UPDATED")
# puts 'after_update'
# puts record.inspect
# puts '-----'
# puts @a.inspect
# AuditTrail.new(record, "UPDATED")
end
end
end

View file

@ -1,8 +1,10 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Observer::Ticket::ResetNewState < ActiveRecord::Observer
observe 'ticket::_article'
def after_create(record)
# puts 'check reset new state'
# puts 'check reset new state'
# return if we run import mode
return if Setting.get('import_mode')
@ -30,4 +32,4 @@ class Observer::Ticket::ResetNewState < ActiveRecord::Observer
# save ticket
ticket.save
end
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Observer::Ticket::UserTicketCounter < ActiveRecord::Observer
observe 'ticket'
@ -30,4 +32,4 @@ class Observer::Ticket::UserTicketCounter < ActiveRecord::Observer
customer[:preferences][:tickets_closed] = tickets_closed
customer.save
end
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Organization < ApplicationModel
has_and_belongs_to_many :users
validates :name, :presence => true
@ -27,7 +29,7 @@ class Organization < ApplicationModel
:limit => limit,
:conditions => ['users.firstname LIKE ? or users.lastname LIKE ? or users.email LIKE ?', "%#{query}%", "%#{query}%", "%#{query}%"],
:order => 'organizations.name'
)
)
end
return organizations
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Overview < ApplicationModel
store :condition
store :order
@ -5,4 +7,4 @@ class Overview < ApplicationModel
validates :name, :presence => true
validates :prio, :presence => true
validates :link, :presence => true
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
require 'rexml/document'
class Package < ApplicationModel
@@root = Rails.root.to_s
@ -34,7 +36,7 @@ class Package < ApplicationModel
location = data[:output] + '/' + package.elements["zpm/name"].text + '-' + package.elements["zpm/version"].text + '.zpm'
puts "NOTICE: writting package to '#{location}'"
file = File.new( location, 'wb' )
file.write( package.to_s )
file.write( package.to_s )
file.close
return true
end
@ -76,7 +78,7 @@ class Package < ApplicationModel
end
end
# check if zpm is a package source repo
# check if zpm is a package source repo
def self._package_base_dir?(package_base_dir)
package = false
Dir.glob( package_base_dir + '/*.szpm') do |entry|
@ -93,7 +95,7 @@ class Package < ApplicationModel
# execute migration down + unlink files
def self.unlink(package_base_dir)
# check if zpm is a package source repo
# check if zpm is a package source repo
package = self._package_base_dir?(package_base_dir)
# migration down
@ -105,7 +107,7 @@ class Package < ApplicationModel
file = entry
file = file.sub( /#{package_base_dir.to_s}/, '' )
dest = @@root + '/' + file
if File.symlink?( dest.to_s )
puts "Unlink file: #{dest.to_s}"
File.delete( dest.to_s )
@ -123,7 +125,7 @@ class Package < ApplicationModel
# link files + execute migration up
def self.link(package_base_dir)
# check if zpm is a package source repo
# check if zpm is a package source repo
package = self._package_base_dir?(package_base_dir)
# link files
@ -322,14 +324,14 @@ class Package < ApplicationModel
end
def self._parse(xml)
# puts xml.inspect
# puts xml.inspect
begin
package = REXML::Document.new( xml )
rescue => e
puts 'ERROR: ' + e.inspect
return
end
# puts package.inspect
# puts package.inspect
return package
end
@ -403,7 +405,7 @@ class Package < ApplicationModel
begin
puts "NOTICE: install '#{location}' (#{permission})"
file = File.new( location, 'wb' )
file.write( data )
file.write( data )
file.close
File.chmod( permission.to_i(8), location )
rescue => e
@ -481,7 +483,7 @@ class Package < ApplicationModel
record.destroy
end
# up
# up
else
done = Package::Migration.where( :name => package.underscore, :version => version ).first
next if done
@ -497,4 +499,4 @@ class Package < ApplicationModel
}
end
end
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class PostmasterFilter < ApplicationModel
store :perform
store :match

View file

@ -1,9 +1,11 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class RecentView < ApplicationModel
belongs_to :recent_view_object, :class_name => 'RecentView::Object'
@@cache_object = {}
def self.log( object, user )
def self.log( object, user )
# lookups
recent_view_object = self.recent_view_object_lookup( object.class.to_s )
@ -19,14 +21,14 @@ class RecentView < ApplicationModel
def self.log_destroy( requested_object, requested_object_id )
RecentView.where( :recent_view_object_id => RecentView::Object.where( :name => requested_object ) ).
where( :o_id => requested_object_id ).
destroy_all
where( :o_id => requested_object_id ).
destroy_all
end
def self.list( user, limit = 10 )
recent_views = RecentView.where( :created_by_id => user.id ).
order('created_at DESC, id DESC').
limit(limit)
order('created_at DESC, id DESC').
limit(limit)
list = []
recent_views.each { |item|
@ -47,17 +49,17 @@ class RecentView < ApplicationModel
recent_viewed.each {|item|
# load article ids
# if item.recent_view_object == 'Ticket'
ticket = Ticket.find( item['o_id'] ).attributes
tickets.push ticket
# end
# if item.recent_view_object 'Ticket::Article'
# tickets.push Ticket::Article.find(item.o_id)
# end
# if item.recent_view_object 'User'
# tickets.push User.find(item.o_id)
# end
# if item.recent_view_object == 'Ticket'
ticket = Ticket.find( item['o_id'] ).attributes
tickets.push ticket
# end
# if item.recent_view_object 'Ticket::Article'
# tickets.push Ticket::Article.find(item.o_id)
# end
# if item.recent_view_object 'User'
# tickets.push User.find(item.o_id)
# end
# load users
if !users[ ticket['owner_id'] ]
users[ ticket['owner_id'] ] = User.user_data_full( ticket['owner_id'] )
@ -78,37 +80,37 @@ class RecentView < ApplicationModel
private
def self.recent_view_object_lookup_id( id )
def self.recent_view_object_lookup_id( id )
# use cache
return @@cache_object[ id ] if @@cache_object[ id ]
# use cache
return @@cache_object[ id ] if @@cache_object[ id ]
# lookup
history_object = RecentView::Object.find(id)
@@cache_object[ id ] = history_object
return history_object
end
# lookup
history_object = RecentView::Object.find(id)
@@cache_object[ id ] = history_object
return history_object
end
def self.recent_view_object_lookup( name )
def self.recent_view_object_lookup( name )
# use cache
return @@cache_object[ name ] if @@cache_object[ name ]
# use cache
return @@cache_object[ name ] if @@cache_object[ name ]
# lookup
recent_view_object = RecentView::Object.where( :name => name ).first
if recent_view_object
@@cache_object[ name ] = recent_view_object
return recent_view_object
end
# create
recent_view_object = RecentView::Object.create(
:name => name
)
# lookup
recent_view_object = RecentView::Object.where( :name => name ).first
if recent_view_object
@@cache_object[ name ] = recent_view_object
return recent_view_object
end
# create
recent_view_object = RecentView::Object.create(
:name => name
)
@@cache_object[ name ] = recent_view_object
return recent_view_object
end
class Object < ApplicationModel
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Role < ApplicationModel
has_and_belongs_to_many :users, :after_add => :cache_update, :after_remove => :cache_update
validates :name, :presence => true

View file

@ -1,9 +1,11 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Scheduler < ApplicationModel
def self.run( worker, worker_count )
Thread.abort_on_exception = true
jobs_started = {}
while true
puts "Scheduler running (worker #{worker} of #{worker_count})..."
@ -44,7 +46,7 @@ class Scheduler < ApplicationModel
else
self._start_job( job, worker, worker_count )
end
# raise "Exception from thread"
# raise "Exception from thread"
job.pid = ''
job.save
puts " ...stopped thread for '#{job.method}'"
@ -58,4 +60,4 @@ class Scheduler < ApplicationModel
job.save
eval job.method()
end
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Setting < ApplicationModel
store :options
store :state
@ -48,17 +50,17 @@ class Setting < ApplicationModel
end
private
def delete_cache
@@current[:settings_config] = nil
end
def set_initial
self.state_initial = self.state
end
def state_check
if self.state || self.state == false
if !self.state.respond_to?('has_key?') || !self.state.has_key?(:value)
self.state = { :value => self.state }
end
def delete_cache
@@current[:settings_config] = nil
end
def set_initial
self.state_initial = self.state
end
def state_check
if self.state || self.state == false
if !self.state.respond_to?('has_key?') || !self.state.has_key?(:value)
self.state = { :value => self.state }
end
end
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Signature < ApplicationModel
has_many :groups, :after_add => :cache_update, :after_remove => :cache_update
validates :name, :presence => true

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
require 'cache'
class Sla < ApplicationModel
@ -10,8 +12,8 @@ class Sla < ApplicationModel
after_destroy :escalation_calculation_rebuild
private
def escalation_calculation_rebuild
Cache.delete( 'SLA::List::Active' )
Ticket.escalation_calculation_rebuild
end
end
def escalation_calculation_rebuild
Cache.delete( 'SLA::List::Active' )
Ticket.escalation_calculation_rebuild
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
require 'digest/md5'
class Store < ApplicationModel
@ -14,10 +16,10 @@ class Store < ApplicationModel
data['store_object_id'] = store_object.id
# check if record already exists
# store = Store.where( :store_object_id => store_object.id, :o_id => data['o_id'], ).first
# if store != nil
# return store
# end
# store = Store.where( :store_object_id => store_object.id, :o_id => data['o_id'], ).first
# if store != nil
# return store
# end
# check real store
md5 = Digest::MD5.hexdigest( data['data'] )
@ -49,7 +51,7 @@ class Store < ApplicationModel
# search
store_object_id = Store::Object.lookup( :name => data[:object] )
stores = Store.where( :store_object_id => store_object_id, :o_id => data[:o_id].to_i ).
order('created_at ASC, id ASC')
order('created_at ASC, id ASC')
return stores
end
@ -57,8 +59,8 @@ class Store < ApplicationModel
# search
store_object_id = Store::Object.lookup( :name => data[:object] )
stores = Store.where( :store_object_id => store_object_id ).
where( :o_id => data[:o_id] ).
order('created_at ASC, id ASC')
where( :o_id => data[:o_id] ).
order('created_at ASC, id ASC')
stores.each do |store|
store.destroy
end
@ -73,9 +75,9 @@ class Store < ApplicationModel
before_validation :add_md5
private
def add_md5
self.md5 = Digest::MD5.hexdigest( self.data )
end
def add_md5
self.md5 = Digest::MD5.hexdigest( self.data )
end
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Tag < ApplicationModel
belongs_to :tag_object, :class_name => 'Tag::Object'
belongs_to :tag_item, :class_name => 'Tag::Item'
@ -5,7 +7,7 @@ class Tag < ApplicationModel
@@cache_item = {}
@@cache_object = {}
def self.tag_add(data)
def self.tag_add(data)
# lookups
if data[:object]
@ -25,7 +27,7 @@ class Tag < ApplicationModel
return true
end
def self.tag_remove(data)
def self.tag_remove(data)
# lookups
if data[:object]
@ -50,82 +52,82 @@ class Tag < ApplicationModel
def self.tag_list( data )
tag_object_id_requested = self.tag_object_lookup( data[:object] )
tag_search = Tag.where(
:tag_object_id => tag_object_id_requested,
:o_id => data[:o_id],
:tag_object_id => tag_object_id_requested,
:o_id => data[:o_id],
)
tags = []
tag_search.each {|tag|
tags.push self.tag_item_lookup_id( tag.tag_item_id )
tags.push self.tag_item_lookup_id( tag.tag_item_id )
}
return tags
end
private
def self.tag_item_lookup_id( id )
def self.tag_item_lookup_id( id )
# use cache
return @@cache_item[ id ] if @@cache_item[ id ]
# use cache
return @@cache_item[ id ] if @@cache_item[ id ]
# lookup
tag_item = Tag::Item.find(id)
@@cache_item[ id ] = tag_item.name
return tag_item.name
end
# lookup
tag_item = Tag::Item.find(id)
@@cache_item[ id ] = tag_item.name
return tag_item.name
end
def self.tag_item_lookup( name )
def self.tag_item_lookup( name )
name = name.downcase
name = name.downcase
# use cache
return @@cache_item[ name ] if @@cache_item[ name ]
# use cache
return @@cache_item[ name ] if @@cache_item[ name ]
# lookup
tag_item = Tag::Item.where( :name => name ).first
if tag_item
@@cache_item[ name ] = tag_item.id
return tag_item.id
end
# create
tag_item = Tag::Item.create(
:name => name
)
# lookup
tag_item = Tag::Item.where( :name => name ).first
if tag_item
@@cache_item[ name ] = tag_item.id
return tag_item.id
end
def self.tag_object_lookup_id( id )
# create
tag_item = Tag::Item.create(
:name => name
)
@@cache_item[ name ] = tag_item.id
return tag_item.id
end
# use cache
return @@cache_object[ id ] if @@cache_object[ id ]
def self.tag_object_lookup_id( id )
# lookup
tag_object = Tag::Object.find(id)
@@cache_object[ id ] = tag_object.name
return tag_object.name
end
# use cache
return @@cache_object[ id ] if @@cache_object[ id ]
def self.tag_object_lookup( name )
# lookup
tag_object = Tag::Object.find(id)
@@cache_object[ id ] = tag_object.name
return tag_object.name
end
# use cache
return @@cache_object[ name ] if @@cache_object[ name ]
def self.tag_object_lookup( name )
# lookup
tag_object = Tag::Object.where( :name => name ).first
if tag_object
@@cache_object[ name ] = tag_object.id
return tag_object.id
end
# use cache
return @@cache_object[ name ] if @@cache_object[ name ]
# create
tag_object = Tag::Object.create(
:name => name
)
# lookup
tag_object = Tag::Object.where( :name => name ).first
if tag_object
@@cache_object[ name ] = tag_object.id
return tag_object.id
end
# create
tag_object = Tag::Object.create(
:name => name
)
@@cache_object[ name ] = tag_object.id
return tag_object.id
end
class Object < ActiveRecord::Base
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Taskbar < ApplicationModel
store :state
store :params
@ -5,7 +7,7 @@ class Taskbar < ApplicationModel
before_update :update_last_contact
private
def update_last_contact
self.last_contact = Time.now
end
def update_last_contact
self.last_contact = Time.now
end
end

View file

@ -1,4 +1,6 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Template < ApplicationModel
store :options
validates :name, :presence => true
end
end

View file

@ -1,4 +1,6 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class TextModule < ApplicationModel
validates :name, :presence => true
validates :content, :presence => true
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
require 'time_calculation'
require 'sla'
@ -64,7 +66,7 @@ class Ticket < ApplicationModel
owner_ids.push user.id
}
end
# get group
group_ids = []
Group.where( :active => true ).each { |group|
@ -78,11 +80,11 @@ class Ticket < ApplicationModel
}
groups_users = {}
group_ids.each {|group_id|
groups_users[ group_id ] = []
Group.find( group_id ).users.each {|user|
next if !agents[ user.id ]
groups_users[ group_id ].push user.id
}
groups_users[ group_id ] = []
Group.find( group_id ).users.each {|user|
next if !agents[ user.id ]
groups_users[ group_id ].push user.id
}
}
# get priorities
@ -124,7 +126,7 @@ class Ticket < ApplicationModel
# create new merge article
Ticket::Article.create(
:ticket_id => self.id,
:ticket_id => self.id,
:ticket_article_type_id => Ticket::Article::Type.lookup( :name => 'note' ).id,
:ticket_article_sender_id => Ticket::Article::Sender.lookup( :name => 'Agent' ).id,
:body => 'merged',
@ -152,9 +154,9 @@ class Ticket < ApplicationModel
self.save
end
# def self.agent
# Role.where( :name => ['Agent'], :active => true ).first.users.where( :active => true ).uniq()
# end
# def self.agent
# Role.where( :name => ['Agent'], :active => true ).first.users.where( :active => true ).uniq()
# end
def subject_build (subject)
@ -204,9 +206,9 @@ class Ticket < ApplicationModel
return subject
end
# ticket.permission(
# :current_user => 123
# )
# ticket.permission(
# :current_user => 123
# )
def permission (data)
# check customer
@ -236,11 +238,11 @@ class Ticket < ApplicationModel
return false
end
# Ticket.search(
# :current_user => 123,
# :query => 'search something',
# :limit => 15,
# )
# Ticket.search(
# :current_user => 123,
# :query => 'search something',
# :limit => 15,
# )
def self.search (params)
# get params
@ -251,9 +253,9 @@ class Ticket < ApplicationModel
conditions = []
if current_user.is_role('Agent')
group_ids = Group.select( 'groups.id' ).joins(:users).
where( 'groups_users.user_id = ?', current_user.id ).
where( 'groups.active = ?', true ).
map( &:id )
where( 'groups_users.user_id = ?', current_user.id ).
where( 'groups.active = ?', true ).
map( &:id )
conditions = [ 'group_id IN (?)', group_ids ]
else
if !current_user.organization || ( !current_user.organization.shared || current_user.organization.shared == false )
@ -265,11 +267,11 @@ class Ticket < ApplicationModel
# do query
tickets_all = Ticket.select('DISTINCT(tickets.id)').
where(conditions).
where( '( `tickets`.`title` LIKE ? OR `tickets`.`number` LIKE ? OR `ticket_articles`.`body` LIKE ? OR `ticket_articles`.`from` LIKE ? OR `ticket_articles`.`to` LIKE ? OR `ticket_articles`.`subject` LIKE ?)', "%#{query}%", "%#{query}%", "%#{query}%", "%#{query}%", "%#{query}%", "%#{query}%" ).
joins(:articles).
limit(limit).
order('`tickets`.`created_at` DESC')
where(conditions).
where( '( `tickets`.`title` LIKE ? OR `tickets`.`number` LIKE ? OR `ticket_articles`.`body` LIKE ? OR `ticket_articles`.`from` LIKE ? OR `ticket_articles`.`to` LIKE ? OR `ticket_articles`.`subject` LIKE ?)', "%#{query}%", "%#{query}%", "%#{query}%", "%#{query}%", "%#{query}%", "%#{query}%" ).
joins(:articles).
limit(limit).
order('`tickets`.`created_at` DESC')
# build result list
tickets = []
@ -281,9 +283,9 @@ class Ticket < ApplicationModel
return tickets
end
# Ticket.overview_list(
# :current_user => 123,
# )
# Ticket.overview_list(
# :current_user => 123,
# )
def self.overview_list (data)
# get customer overviews
@ -303,10 +305,10 @@ class Ticket < ApplicationModel
return overviews
end
# Ticket.overview(
# :view => 'some_view_url',
# :current_user => OBJECT,
# )
# Ticket.overview(
# :view => 'some_view_url',
# :current_user => OBJECT,
# )
def self.overview (data)
overviews = self.overview_list(data)
@ -339,35 +341,35 @@ class Ticket < ApplicationModel
end
# sortby
# prio
# state
# group
# customer
# prio
# state
# group
# customer
# order
# asc
# desc
# asc
# desc
# groupby
# prio
# state
# group
# customer
# prio
# state
# group
# customer
# all = attributes[:myopenassigned]
# all.merge( { :group_id => groups } )
# all = attributes[:myopenassigned]
# all.merge( { :group_id => groups } )
# @tickets = Ticket.where(:group_id => groups, attributes[:myopenassigned] ).limit(params[:limit])
# @tickets = Ticket.where(:group_id => groups, attributes[:myopenassigned] ).limit(params[:limit])
# get only tickets with permissions
if data[:current_user].is_role('Customer')
group_ids = Group.select( 'groups.id' ).
where( 'groups.active = ?', true ).
map( &:id )
where( 'groups.active = ?', true ).
map( &:id )
else
group_ids = Group.select( 'groups.id' ).joins(:users).
where( 'groups_users.user_id = ?', [ data[:current_user].id ] ).
where( 'groups.active = ?', true ).
map( &:id )
where( 'groups_users.user_id = ?', [ data[:current_user].id ] ).
where( 'groups.active = ?', true ).
map( &:id )
end
# overview meta for navbar
@ -400,10 +402,10 @@ class Ticket < ApplicationModel
order_by = overview_selected.group_by + '_id, ' + order_by
end
tickets = Ticket.select( 'id' ).
where( :group_id => group_ids ).
where( self._condition( overview_selected.condition ) ).
order( order_by ).
limit( 500 )
where( :group_id => group_ids ).
where( self._condition( overview_selected.condition ) ).
order( order_by ).
limit( 500 )
ticket_ids = []
tickets.each { |ticket|
@ -411,8 +413,8 @@ class Ticket < ApplicationModel
}
tickets_count = Ticket.where( :group_id => group_ids ).
where( self._condition( overview_selected.condition ) ).
count()
where( self._condition( overview_selected.condition ) ).
count()
return {
:ticket_list => ticket_ids,
@ -424,14 +426,14 @@ class Ticket < ApplicationModel
# get tickets for overview
data[:start_page] ||= 1
tickets = Ticket.where( :group_id => group_ids ).
where( self._condition( overview_selected.condition ) ).
order( overview_selected[:order][:by].to_s + ' ' + overview_selected[:order][:direction].to_s )#.
# limit( overview_selected.view[ data[:view_mode].to_sym ][:per_page] ).
# offset( overview_selected.view[ data[:view_mode].to_sym ][:per_page].to_i * ( data[:start_page].to_i - 1 ) )
where( self._condition( overview_selected.condition ) ).
order( overview_selected[:order][:by].to_s + ' ' + overview_selected[:order][:direction].to_s )#.
# limit( overview_selected.view[ data[:view_mode].to_sym ][:per_page] ).
# offset( overview_selected.view[ data[:view_mode].to_sym ][:per_page].to_i * ( data[:start_page].to_i - 1 ) )
tickets_count = Ticket.where( :group_id => group_ids ).
where( self._condition( overview_selected.condition ) ).
count()
where( self._condition( overview_selected.condition ) ).
count()
return {
:tickets => tickets,
@ -580,8 +582,8 @@ class Ticket < ApplicationModel
ignore_escalation = ['removed', 'closed', 'merged', 'pending action']
if ignore_escalation.include?( ticket_state_type.name )
self.escalation_time = nil
# self.first_response_escal_date = nil
# self.close_time_escal_date = nil
# self.first_response_escal_date = nil
# self.close_time_escal_date = nil
self.callback_loop = true
self.save
return true
@ -593,15 +595,15 @@ class Ticket < ApplicationModel
# reset escalation if no sla is set
if !sla_selected
self.escalation_time = nil
# self.first_response_escal_date = nil
# self.close_time_escal_date = nil
# self.first_response_escal_date = nil
# self.close_time_escal_date = nil
self.callback_loop = true
self.save
return true
end
# puts sla_selected.inspect
# puts days.inspect
# puts sla_selected.inspect
# puts days.inspect
self.escalation_time = nil
self.first_response_escal_date = nil
self.update_time_escal_date = nil
@ -664,43 +666,43 @@ class Ticket < ApplicationModel
private
def number_generate
return if self.number
def number_generate
return if self.number
# generate number
(1..25_000).each do |i|
# generate number
(1..25_000).each do |i|
number = Ticket.number_adapter.number_generate_item()
ticket = Ticket.where( :number => number ).first
if ticket != nil
number = Ticket.number_adapter.number_generate_item()
ticket = Ticket.where( :number => number ).first
if ticket != nil
number = Ticket.number_adapter.number_generate_item()
else
self.number = number
return number
end
else
self.number = number
return number
end
end
def check_defaults
if !self.owner_id
self.owner_id = 1
end
# if self.customer_id && ( !self.organization_id || self.organization_id.empty? )
if self.customer_id
customer = User.find( self.customer_id )
if self.organization_id != customer.organization_id
self.organization_id = customer.organization_id
end
end
end
def check_defaults
if !self.owner_id
self.owner_id = 1
end
def destroy_dependencies
# delete history
History.history_destroy( 'Ticket', self.id )
# delete articles
self.articles.destroy_all
# if self.customer_id && ( !self.organization_id || self.organization_id.empty? )
if self.customer_id
customer = User.find( self.customer_id )
if self.organization_id != customer.organization_id
self.organization_id = customer.organization_id
end
end
end
def destroy_dependencies
# delete history
History.history_destroy( 'Ticket', self.id )
# delete articles
self.articles.destroy_all
end
class Number
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Ticket::Article < ApplicationModel
after_create :attachment_check
belongs_to :ticket
@ -9,25 +11,25 @@ class Ticket::Article < ApplicationModel
private
def attachment_check
def attachment_check
# do nothing if no attachment exists
return 1 if self.attachments == nil
# do nothing if no attachment exists
return 1 if self.attachments == nil
# store attachments
article_store = []
self.attachments.each do |attachment|
article_store.push Store.add(
:object => 'Ticket::Article',
:o_id => self.id,
:data => attachment.store_file.data,
:filename => attachment.filename,
:preferences => attachment.preferences,
:created_by_id => self.created_by_id,
)
end
self.attachments = article_store
# store attachments
article_store = []
self.attachments.each do |attachment|
article_store.push Store.add(
:object => 'Ticket::Article',
:o_id => self.id,
:data => attachment.store_file.data,
:filename => attachment.filename,
:preferences => attachment.preferences,
:created_by_id => self.created_by_id,
)
end
self.attachments = article_store
end
class Flag < ApplicationModel
end

View file

@ -1,2 +1,4 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Ticket::Counter < ApplicationModel
end
end

View file

@ -1,2 +1,4 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Ticket::Flag < ApplicationModel
end

View file

@ -1,5 +1,7 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
module Ticket::Number::Date
extend self
extend self
def number_generate_item
@ -78,4 +80,4 @@ module Ticket::Number::Date
end
return ticket
end
end
end

View file

@ -1,5 +1,7 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
module Ticket::Number::Increment
extend self
extend self
def number_generate_item
@ -82,4 +84,4 @@ module Ticket::Number::Increment
end
return ticket
end
end
end

View file

@ -1,4 +1,6 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Ticket::Priority < ApplicationModel
self.table_name = 'ticket_priorities'
validates :name, :presence => true
end
end

View file

@ -1,4 +1,6 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Ticket::State < ApplicationModel
belongs_to :state_type, :class_name => 'Ticket::StateType'
validates :name, :presence => true
end
end

View file

@ -1,4 +1,6 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Ticket::StateType < ApplicationModel
has_many :states, :class_name => 'Ticket::State'
validates :name, :presence => true
end
end

View file

@ -1,2 +1,4 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class TimeAccounting < ActiveRecord::Base
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Token < ActiveRecord::Base
before_create :generate_token
@ -8,7 +10,7 @@ class Token < ActiveRecord::Base
# fetch token
token = Token.where( :action => data[:action], :name => data[:name] ).first
return if !token
# check if token is still valid
if token.created_at < 1.day.ago
@ -23,9 +25,9 @@ class Token < ActiveRecord::Base
end
private
def generate_token
begin
self.name = SecureRandom.hex(20)
end while Token.exists?( :name => self.name )
end
end
def generate_token
begin
self.name = SecureRandom.hex(20)
end while Token.exists?( :name => self.name )
end
end

View file

@ -1,3 +1,5 @@
# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
class Translation < ApplicationModel
before_create :set_initial
@ -19,7 +21,7 @@ class Translation < ApplicationModel
end
private
def set_initial
self.target_initial = self.target
end
def set_initial
self.target_initial = self.target
end
end

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