Fixed issue #1369 - Ticket Hook Position between RE: and the ticket subject.
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2 changed files with 54 additions and 12 deletions
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@ -22,22 +22,28 @@ returns
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ticket_hook = Setting.get('ticket_hook')
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ticket_hook = Setting.get('ticket_hook')
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ticket_hook_divider = Setting.get('ticket_hook_divider')
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ticket_hook_divider = Setting.get('ticket_hook_divider')
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ticket_subject_re = Setting.get('ticket_subject_re')
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ticket_subject_re = Setting.get('ticket_subject_re')
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if is_reply && !ticket_subject_re.empty?
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subject = "#{ticket_subject_re}: #{subject}"
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end
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# none position
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# none position
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if Setting.get('ticket_hook_position') == 'none'
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if Setting.get('ticket_hook_position') == 'none'
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if is_reply && ticket_subject_re.present?
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subject = "#{ticket_subject_re}: #{subject}"
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end
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return subject
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return subject
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end
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end
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# right position
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# right position
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if Setting.get('ticket_hook_position') == 'right'
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if Setting.get('ticket_hook_position') == 'right'
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return subject + " [#{ticket_hook}#{ticket_hook_divider}#{number}]"
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if is_reply && ticket_subject_re.present?
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subject = "#{ticket_subject_re}: #{subject}"
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end
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return "#{subject} [#{ticket_hook}#{ticket_hook_divider}#{number}]"
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end
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end
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# left position
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# left position
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"[#{ticket_hook}#{ticket_hook_divider}#{number}] " + subject
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if is_reply && ticket_subject_re.present?
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return "#{ticket_subject_re}: [#{ticket_hook}#{ticket_hook_divider}#{number}] #{subject}"
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end
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"[#{ticket_hook}#{ticket_hook_divider}#{number}] #{subject}"
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end
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end
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=begin
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=begin
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@ -289,7 +289,7 @@ class TicketTest < ActiveSupport::TestCase
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test 'ticket subject' do
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test 'ticket subject' do
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ticket1 = Ticket.create(
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ticket = Ticket.create(
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title: 'subject test 1',
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title: 'subject test 1',
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group: Group.lookup(name: 'Users'),
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group: Group.lookup(name: 'Users'),
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customer_id: 2,
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customer_id: 2,
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@ -298,12 +298,48 @@ class TicketTest < ActiveSupport::TestCase
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updated_by_id: 1,
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updated_by_id: 1,
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created_by_id: 1,
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created_by_id: 1,
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)
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)
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assert_equal('subject test 1', ticket1.title)
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assert_equal('subject test 1', ticket.title)
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assert_equal("ABC subject test 1 [Ticket##{ticket1.number}]", ticket1.subject_build('ABC subject test 1'))
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assert_equal("ABC subject test 1 [Ticket##{ticket.number}]", ticket.subject_build('ABC subject test 1'))
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assert_equal("RE: ABC subject test 1 [Ticket##{ticket1.number}]", ticket1.subject_build('ABC subject test 1', true))
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assert_equal("RE: ABC subject test 1 [Ticket##{ticket.number}]", ticket.subject_build('ABC subject test 1', true))
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assert_equal("RE: ABC subject test 1 [Ticket##{ticket1.number}]", ticket1.subject_build(' ABC subject test 1', true))
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assert_equal("RE: ABC subject test 1 [Ticket##{ticket.number}]", ticket.subject_build(' ABC subject test 1', true))
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assert_equal("RE: ABC subject test 1 [Ticket##{ticket1.number}]", ticket1.subject_build('ABC subject test 1 ', true))
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assert_equal("RE: ABC subject test 1 [Ticket##{ticket.number}]", ticket.subject_build('ABC subject test 1 ', true))
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ticket1.destroy
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ticket.destroy
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Setting.set('ticket_hook_position', 'left')
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ticket = Ticket.create(
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title: 'subject test 1',
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group: Group.lookup(name: 'Users'),
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customer_id: 2,
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state: Ticket::State.lookup(name: 'new'),
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priority: Ticket::Priority.lookup(name: '2 normal'),
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updated_by_id: 1,
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created_by_id: 1,
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)
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assert_equal('subject test 1', ticket.title)
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assert_equal("[Ticket##{ticket.number}] ABC subject test 1", ticket.subject_build('ABC subject test 1'))
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assert_equal("RE: [Ticket##{ticket.number}] ABC subject test 1", ticket.subject_build('ABC subject test 1', true))
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assert_equal("RE: [Ticket##{ticket.number}] ABC subject test 1", ticket.subject_build(' ABC subject test 1', true))
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assert_equal("RE: [Ticket##{ticket.number}] ABC subject test 1", ticket.subject_build('ABC subject test 1 ', true))
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ticket.destroy
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Setting.set('ticket_hook_position', 'none')
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ticket = Ticket.create(
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title: 'subject test 1',
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group: Group.lookup(name: 'Users'),
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customer_id: 2,
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state: Ticket::State.lookup(name: 'new'),
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priority: Ticket::Priority.lookup(name: '2 normal'),
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updated_by_id: 1,
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created_by_id: 1,
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)
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assert_equal('subject test 1', ticket.title)
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assert_equal('ABC subject test 1', ticket.subject_build('ABC subject test 1'))
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assert_equal('RE: ABC subject test 1', ticket.subject_build('ABC subject test 1', true))
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assert_equal('RE: ABC subject test 1', ticket.subject_build(' ABC subject test 1', true))
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assert_equal('RE: ABC subject test 1', ticket.subject_build('ABC subject test 1 ', true))
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ticket.destroy
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end
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end
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