Init version of user zoom.
This commit is contained in:
Martin Edenhofer
parent
acd7d5c52c
commit
c3025f87c3
8 changed files with 457 additions and 111 deletions
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@ -234,9 +234,8 @@ class App.Controller extends Spine.Controller
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ticket_id = $(@).data('id')
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ticket = App.Ticket.fullLocal( ticket_id )
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ticket.humanTime = ui.humanTime(ticket.created_at)
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# insert data
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App.view('popover/ticket')(
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ticket: ticket,
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ticket: ticket
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)
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)
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@ -1,6 +1,6 @@
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class App.UserZoom extends App.Controller
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elements:
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'.tabsSidebar' : 'sidebar'
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events:
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'focusout [data-type=update]': 'update',
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constructor: (params) ->
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super
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@ -12,7 +12,11 @@ class App.UserZoom extends App.Controller
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@navupdate '#'
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App.User.full( @user_id, @render )
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# subscribe and reload data / fetch new data if triggered
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@subscribeId = App.User.full( @user_id, @render, false, true )
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release: =>
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App.User.unsubscribe(@subscribeId)
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meta: =>
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meta =
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@ -35,10 +39,7 @@ class App.UserZoom extends App.Controller
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@navupdate '#'
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changed: =>
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formCurrent = @formParam( @el.find('.ticket-update') )
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diff = difference( @formDefault, formCurrent )
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return false if !diff || _.isEmpty( diff )
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return true
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false
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render: (user) =>
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@ -46,12 +47,43 @@ class App.UserZoom extends App.Controller
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@doNotLog = 1
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@recentView( 'User', @user_id )
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# get display data
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userData = []
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for item2 in App.User.configure_attributes
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item = _.clone( item2 )
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# check if value for _id exists
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itemNameValue = item.name
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itemNameValueNew = itemNameValue.substr( 0, itemNameValue.length - 3 )
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if itemNameValueNew of user
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item.name = itemNameValueNew
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# add to show if value exists
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if user[item.name] || item.tag is 'textarea'
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# do not show firstname and lastname / already show via diplayName()
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if item.name isnt 'firstname' && item.name isnt 'lastname' && item.name isnt 'organization'
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if item.info
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userData.push item
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@html App.view('user_zoom')(
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user: user
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userData: userData
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)
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new Overviews(
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el: @el
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@$('[contenteditable]').ce({
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mode: 'textonly'
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multiline: true
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maxlength: 250
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})
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#new Overviews(
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# el: @el
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# user: user
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#)
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new TicketStats(
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el: @$('.js-ticket-stats')
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user: user
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)
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@ -59,31 +91,190 @@ class App.UserZoom extends App.Controller
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genericObject: user
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)
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new App.UpdateHeader(
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el: @el
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genericObject: user
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)
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# start action controller
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showHistory = =>
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new App.UserHistory( user_id: user.id )
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editUser = =>
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new App.ControllerGenericEdit(
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id: user.id
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genericObject: 'User'
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screen: 'edit'
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pageData:
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title: 'Users'
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object: 'User'
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objects: 'Users'
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)
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actions = [
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{
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name: 'edit'
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title: 'Edit'
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callback: editUser
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}
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{
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name: 'history'
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title: 'History'
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callback: showHistory
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}
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]
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new App.ActionRow(
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el: @el.find('.action')
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items: actions
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)
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new Sidebar(
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el: @sidebar
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user: user
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textModule: @textModule
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update: (e) =>
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console.log('update')
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note = $(e.target).ceg()
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user = App.User.find( @user_id )
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if user.note isnt note
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user.updateAttributes( note: note )
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@log 'notice', 'update', e, note, user
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class TicketStats extends App.Controller
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events:
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'click .js-userTab': 'showUserTab'
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'click .js-orgTab': 'showOrgTab'
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constructor: ->
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super
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# subscribe and reload data / fetch new data if triggered
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@subscribeId = App.User.full( @user.id, @load, false, true )
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release: =>
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App.User.unsubscribe(@subscribeId)
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load: (user) =>
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@ajax(
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id: 'ticket_stats_' + user.id,
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type: 'GET',
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url: @apiPath + '/ticket_stats/' + user.id,
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success: (data) =>
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# load assets
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App.Collection.loadAssets( data.assets )
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@render(data)
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)
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showOrgTab: =>
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@$('.js-userTab').removeClass('active')
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@$('.js-orgTab').addClass('active')
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@$('.js-user').addClass('hide')
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@$('.js-org').removeClass('hide')
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showUserTab: =>
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@$('.js-userTab').addClass('active')
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@$('.js-orgTab').removeClass('active')
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@$('.js-user').removeClass('hide')
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@$('.js-org').addClass('hide')
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render: (data) =>
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@html App.view('user_zoom/ticket_stats')(
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user: @user
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)
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limit = 5
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new TicketStatsList(
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el: @$('.js-user-open-tickets')
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user: @user
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head: 'Open Ticket'
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ticket_ids: data.user_tickets_open_ids
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limit: limit
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)
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new TicketStatsList(
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el: @$('.js-user-closed-tickets')
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user: @user
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head: 'Closed Ticket'
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ticket_ids: data.user_tickets_closed_ids
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limit: limit
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)
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new TicketStatsFrequency(
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el: @$('.js-user-frequency')
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user: @user
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ticket_volume_by_year: data.user_ticket_volume_by_year
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)
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new TicketStatsList(
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el: @$('.js-org-open-tickets')
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user: @user
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head: 'Open Ticket'
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ticket_ids: data.org_tickets_open_ids
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limit: limit
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)
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new TicketStatsList(
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el: @$('.js-org-closed-tickets')
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user: @user
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head: 'Closed Ticket'
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ticket_ids: data.org_tickets_closed_ids
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limit: limit
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)
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new TicketStatsFrequency(
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el: @$('.js-org-frequency')
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user: @user
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ticket_volume_by_year: data.org_ticket_volume_by_year
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)
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class TicketStatsList extends App.Controller
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events:
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'click .js-showAll': 'showAll'
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constructor: ->
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super
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@render()
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render: =>
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ticket_ids_show = []
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if !@all
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count = 0
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for ticket_id in @ticket_ids
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count += 1
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if count <= @limit
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ticket_ids_show.push ticket_id
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else
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ticket_ids_show = @ticket_ids
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@html App.view('user_zoom/ticket_stats_list')(
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user: @user
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head: @head
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ticket_ids: @ticket_ids
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ticket_ids_show: ticket_ids_show
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limit: @limit
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)
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@frontendTimeUpdate()
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@ticketPopups()
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showAll: (e) =>
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e.preventDefault()
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@all = true
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@render()
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class TicketStatsFrequency extends App.Controller
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constructor: ->
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super
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@render()
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render: (data) =>
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# find 100%
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max = 0
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for item in @ticket_volume_by_year
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if item.closed > max
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max = item.closed
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if item.created > max
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max = item.created
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console.log('MM', max)
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for item in @ticket_volume_by_year
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item.created_in_percent = 100 / max * item.created
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item.closed_in_percent = 100 / max * item.closed
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@html App.view('user_zoom/ticket_stats_frequency')(
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user: @user
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ticket_volume_by_year: @ticket_volume_by_year.reverse()
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)
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class Overviews extends App.Controller
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@ -154,80 +345,6 @@ class Overviews extends App.Controller
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@el.find( '#sortable' ).sortable( dndOptions )
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@el.find( '#sortable-sidebar' ).sortable( dndOptions )
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class Sidebar extends App.Controller
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constructor: ->
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super
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# render ui
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@render()
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render: ->
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items = []
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showCustomer = (el) =>
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new App.WidgetUser(
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el: el
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user_id: @user.id
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)
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editCustomer = (e, el) =>
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new App.ControllerGenericEdit(
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id: @user.id
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genericObject: 'User'
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screen: 'edit'
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pageData:
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title: 'Users'
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object: 'User'
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objects: 'Users'
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)
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items.push {
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head: 'Customer'
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name: 'customer'
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icon: 'person'
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actions: [
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{
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name: 'Edit Customer'
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class: 'glyphicon glyphicon-edit'
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callback: editCustomer
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},
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]
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callback: showCustomer
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}
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if @user.organization_id
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editOrganization = (e, el) =>
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new App.ControllerGenericEdit(
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id: @user.organization_id
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genericObject: 'Organization'
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pageData:
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title: 'Organizations'
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object: 'Organization'
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objects: 'Organizations'
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)
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showOrganization = (el) =>
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new App.WidgetOrganization(
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el: el
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organization_id: @user.organization_id
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)
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items.push {
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head: 'Organization'
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name: 'organization'
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icon: 'group'
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actions: [
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{
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name: 'Edit Organization'
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class: 'glyphicon glyphicon-edit'
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callback: editOrganization
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},
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]
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callback: showOrganization
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}
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new App.Sidebar(
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el: @el
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items: items
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)
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class Router extends App.ControllerPermanent
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constructor: (params) ->
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@ -1,18 +1,40 @@
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<div class="tabsSidebar-holder flex vertical">
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<div class="flex u-positionOrigin horizontal">
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<div class="main flex tabsSidebar-sidebarSpacer tabsSidebar-tabsSpacer">
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<div class="userZoom">
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<div class="page-header">
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<h1><%- @T( @head ) %></h1>
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<div class="flex userZoom">
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<div class="userZoom-window">
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<div class="userZoom-section vertical centered">
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<div class="align-right userZoom-action dropdown dropdown--actions action"></div>
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<%- @user.avatar("80") %>
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<h1><%= @user.displayName() %></h1>
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<% if @user.organization: %>
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<div class="userZoom-organisation"><a href="<%- @user.organization.uiUrl() %>"><%= @user.organization.displayName() %></a></div>
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<% end %>
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</div>
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<div class="main-overviews" id="sortable"></div>
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<div class="userZoom-section">
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<div class="userZoom-details horizontal wrap">
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<% for row in @userData: %>
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<% if @user[row.name]: %>
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<% if row.tag isnt 'textarea': %>
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<div class="userZoom-detailsEntry">
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<label><%- @Ti( row.display ) %></label>
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<%- @L( @P( @user[row.name] ) ) %>
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</div>
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<% end %>
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<% end %>
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<% end %>
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<% for row in @userData: %>
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<% if row.tag is 'textarea': %>
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<div class="userZoom-detailsEntry" style="width: 100%;">
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<label><%- @Ti( row.display ) %></label>
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<div contenteditable="true" data-name="<%= row.name %>" data-type="update" data-placeholder="<%- @T('Add a Note') %>"><%= @user[row.name] %></div>
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</div>
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<% end %>
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<% end %>
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</div>
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</div>
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<div class="tabsSidebar vertical"></div>
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<div class="userZoom-section js-ticket-stats"></div>
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</div>
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<form class="bottom-form form-inline horizontal" role="form">
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<div class="action"></div>
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</form>
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</div>
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@ -0,0 +1,24 @@
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<% if @user && @user.organization: %>
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<div class="tabs wide-tabs horizontal">
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<div class="tab js-userTab active"><%- @T('Tickets of User') %></div>
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<div class="tab js-orgTab"><%- @T('Tickets of Organization') %></div>
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</div>
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<% end %>
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<div class="js-user">
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<div class="userZoom-ticketLists horizontal">
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<div class="userZoom-ticketList js-user-open-tickets"></div>
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<div class="userZoom-ticketList js-user-closed-tickets"></div>
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</div>
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<div class="frequency stat-widget vertical js-user-frequency"></div>
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</div>
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<div class="js-org hide">
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<div class="userZoom-ticketLists horizontal">
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<div class="userZoom-ticketList js-org-open-tickets"></div>
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<div class="userZoom-ticketList js-org-closed-tickets"></div>
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</div>
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<div class="frequency stat-widget vertical js-org-frequency"></div>
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</div>
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@ -0,0 +1,16 @@
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<h3>Frequency</h3>
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<div class="stat-graphic">
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<% for item in @ticket_volume_by_year: %>
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<div class="stats-row">
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<div class="stat-bars">
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<div class="stat-bar primary" style="height: <%- item.closed_in_percent %>%"></div>
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<div class="stat-bar secondary" style="height: <%- item.created_in_percent %>%"></div>
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</div>
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<div class="stat-label"><%- @T(item.text.substr(0,3)) %></div>
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</div>
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<% end %>
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</div>
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<div class="stat-legend">
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<div class="stat-legendEntry primary"><span class="primary stat-circle"></span><%- @T('Closed') %></div>
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<div class="stat-legendEntry secondary"><span class="secondary stat-circle"></span><%- @T('Created') %></div>
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</div>
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@ -0,0 +1,18 @@
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<label><%- @T(@head) %> (<%= @ticket_ids.length %>)</label>
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<ol class="tasks tasks--standalone">
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<% for ticket_id in @ticket_ids_show: %>
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<% ticket = App.Ticket.fullLocal(ticket_id) %>
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<li class="task">
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<div class="icon-holder">
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<div class="icon <%- ticket.icon() %>"></div>
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</div>
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<div class="flex">
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<a class="name ticket-popover" data-id="<%- ticket_id %>" href="<%- ticket.uiUrl() %>"><%= ticket.title %></a>
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<div class="time humanTimeFromNow" data-time="<%- ticket.created_at %>"></div>
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</div>
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</li>
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<% end %>
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</ol>
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<% if @ticket_ids.length > @ticket_ids_show.length: %>
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<a href="#" class="js-showAll"><%- @T('Show all ...') %></a>
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<% end %>
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@ -365,10 +365,159 @@ class TicketsController < ApplicationController
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}
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end
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# GET /api/v1/ticket_stats/1
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def stats
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user = User.find(params[:id])
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# permissin check
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#return if !ticket_permission(ticket)
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# lookup open user tickets
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limit = 100
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assets = {}
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condition = {
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'tickets.state_id' => Ticket::State.by_category('open'),
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'tickets.customer_id' => user.id,
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}
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user_tickets_open = Ticket.search(
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:limit => limit,
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#:query => params[:term],
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:condition => condition,
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:current_user => current_user,
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:detail => true,
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)
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user_tickets_open_ids = assets_of_tickets(user_tickets_open, assets)
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# lookup closed user tickets
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condition = {
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'tickets.state_id' => Ticket::State.by_category('closed'),
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'tickets.customer_id' => user.id,
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}
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user_tickets_closed = Ticket.search(
|
||||
:limit => limit,
|
||||
#:query => params[:term],
|
||||
:condition => condition,
|
||||
:current_user => current_user,
|
||||
:detail => true,
|
||||
)
|
||||
user_tickets_closed_ids = assets_of_tickets(user_tickets_closed, assets)
|
||||
|
||||
|
||||
# lookup open org tickets
|
||||
org_tickets_open_ids = []
|
||||
if user.organization_id
|
||||
condition = {
|
||||
'tickets.state_id' => Ticket::State.by_category('open'),
|
||||
'tickets.organization_id' => user.organization_id,
|
||||
}
|
||||
org_tickets_open = Ticket.search(
|
||||
:limit => limit,
|
||||
#:query => params[:term],
|
||||
:condition => condition,
|
||||
:current_user => current_user,
|
||||
:detail => true,
|
||||
)
|
||||
org_tickets_open_ids = assets_of_tickets(org_tickets_open, assets)
|
||||
end
|
||||
|
||||
# lookup closed org tickets
|
||||
org_tickets_closed_ids = []
|
||||
if user.organization_id
|
||||
condition = {
|
||||
'tickets.state_id' => Ticket::State.by_category('closed'),
|
||||
'tickets.organization_id' => user.organization_id,
|
||||
}
|
||||
org_tickets_closed = Ticket.search(
|
||||
:limit => limit,
|
||||
#:query => params[:term],
|
||||
:condition => condition,
|
||||
:current_user => current_user,
|
||||
:detail => true,
|
||||
)
|
||||
org_tickets_closed_ids = assets_of_tickets(org_tickets_closed, assets)
|
||||
end
|
||||
|
||||
# generate stats by user
|
||||
user_ticket_volume_by_year = []
|
||||
now = DateTime.now
|
||||
(0..11).each {|month_back|
|
||||
date_to_check = DateTime.now - month_back.month
|
||||
date_start = "#{date_to_check.year}-#{date_to_check.month}-#{01} 00:00:00"
|
||||
date_end = "#{date_to_check.year}-#{date_to_check.month}-#{date_to_check.end_of_month.day} 00:00:00"
|
||||
|
||||
condition = {
|
||||
'tickets.customer_id' => user.id,
|
||||
}
|
||||
|
||||
# created
|
||||
created = Ticket.where('created_at > ? AND created_at < ?', date_start, date_end ).where(condition).count
|
||||
|
||||
# closed
|
||||
closed = Ticket.where('close_time > ? AND close_time < ?', date_start, date_end ).where(condition).count
|
||||
|
||||
data = {
|
||||
:month => date_to_check.month,
|
||||
:year => date_to_check.year,
|
||||
:text => Date::MONTHNAMES[date_to_check.month],
|
||||
:created => created,
|
||||
:closed => closed,
|
||||
}
|
||||
user_ticket_volume_by_year.push data
|
||||
}
|
||||
|
||||
# generate stats by org
|
||||
org_ticket_volume_by_year = []
|
||||
now = DateTime.now
|
||||
(0..11).each {|month_back|
|
||||
date_to_check = DateTime.now - month_back.month
|
||||
date_start = "#{date_to_check.year}-#{date_to_check.month}-#{01} 00:00:00"
|
||||
date_end = "#{date_to_check.year}-#{date_to_check.month}-#{date_to_check.end_of_month.day} 00:00:00"
|
||||
|
||||
condition = {
|
||||
'tickets.organization_id' => user.organization_id,
|
||||
}
|
||||
|
||||
# created
|
||||
created = Ticket.where('created_at > ? AND created_at < ?', date_start, date_end ).where(condition).count
|
||||
|
||||
# closed
|
||||
closed = Ticket.where('close_time > ? AND close_time < ?', date_start, date_end ).where(condition).count
|
||||
|
||||
data = {
|
||||
:month => date_to_check.month,
|
||||
:year => date_to_check.year,
|
||||
:text => Date::MONTHNAMES[date_to_check.month],
|
||||
:created => created,
|
||||
:closed => closed,
|
||||
}
|
||||
org_ticket_volume_by_year.push data
|
||||
}
|
||||
|
||||
# return result
|
||||
render :json => {
|
||||
:user_tickets_open_ids => user_tickets_open_ids,
|
||||
:user_tickets_closed_ids => user_tickets_closed_ids,
|
||||
:org_tickets_open_ids => org_tickets_open_ids,
|
||||
:org_tickets_closed_ids => org_tickets_closed_ids,
|
||||
:user_ticket_volume_by_year => user_ticket_volume_by_year,
|
||||
:org_ticket_volume_by_year => org_ticket_volume_by_year,
|
||||
:assets => assets,
|
||||
}
|
||||
end
|
||||
|
||||
private
|
||||
|
||||
def assets_of_tickets(tickets, assets)
|
||||
ticket_ids = []
|
||||
tickets.each do |ticket|
|
||||
ticket_ids.push ticket.id
|
||||
assets = ticket.assets(assets)
|
||||
end
|
||||
return ticket_ids
|
||||
end
|
||||
|
||||
def article_create(ticket, params)
|
||||
puts params.inspect
|
||||
|
||||
# create article if given
|
||||
form_id = params[:form_id]
|
||||
params.delete(:form_id)
|
||||
|
|
|
|||
|
|
@ -13,6 +13,7 @@ Zammad::Application.routes.draw do
|
|||
match api_path + '/ticket_customer', :to => 'tickets#ticket_customer', :via => :get
|
||||
match api_path + '/ticket_related/:ticket_id', :to => 'tickets#ticket_related', :via => :get
|
||||
match api_path + '/ticket_merge/:slave_ticket_id/:master_ticket_number', :to => 'tickets#ticket_merge', :via => :get
|
||||
match api_path + '/ticket_stats/:id', :to => 'tickets#stats', :via => :get
|
||||
|
||||
# ticket overviews
|
||||
match api_path + '/ticket_overviews', :to => 'ticket_overviews#show', :via => :get
|
||||
|
|
|
|||
Loading…
Reference in a new issue