From 592e961e70963e7d42a1974271a6f1dc67c12ef0 Mon Sep 17 00:00:00 2001
From: rkaldung <roy@kaldung.com>
Date: Wed, 13 Aug 2014 16:18:15 +0200
Subject: [PATCH 01/17] most work done on the install script

---
 script/install.sh | 92 ++++++++++++++++++++++++++++++++++++++++-------
 1 file changed, 80 insertions(+), 12 deletions(-)

diff --git a/script/install.sh b/script/install.sh
index aee26438a..0db349dcb 100644
--- a/script/install.sh
+++ b/script/install.sh
@@ -1,15 +1,83 @@
 #!/bin/bash
-get_distro(){
-  arch=$(uname -m)
-  kernel=$(uname -r)
-  if [ -f /etc/lsb-release ]; then
-    os=$(lsb_release -s -d)
-  elif [ -f /etc/debian_version ]; then
-    os="Debian $(cat /etc/debian_version)"
-  elif [ -f /etc/redhat-release ]; then
-    os=`cat /etc/redhat-release`
-  else
-    os="$(uname -s) $(uname -r)"
-  fi
+
+USER=zammad
+REPOURL=git@github.com:martini/zammad.git
+DBNAME=zammad
+DBUSER=zammad
+
+function check_requirements() {
+    items="git useradd sudo getent curl bash gcc make svn apg"
+    for item in $items 
+    do
+        which $item > /dev/null
+        if [ $? -ne 0 ]; then
+           echo Please install $item and start this script again.
+           exit 1
+        fi
+    done
 }
 
+check_requirements
+
+#
+# @TODO Should the mysql user be created?
+# @TODO Install Elasticsearch?
+# @TODO Should the script create a VirtualHost or a config file to include for apache/nginx? 
+#
+
+#
+# Check for zammad user and create if needed
+#
+id -u "${USER}" > /dev/null 2>&1
+if [ $? -ne 0 ]; then
+    useradd -c 'user running zammad' -m -s /bin/bash $USER
+fi
+
+#
+# find the user's homedir and primary group name
+#
+HOMEDIR=$(getent passwd $USER | cut -d: -f 6)
+GROUP=$(id -gn $USER)
+
+cd "${HOMEDIR}"
+sudo -u "${USER}" -H git clone $REPOURL zammad
+cd zammad
+LATEST=$(git tag --list|sort|tail -1)
+git checkout tags/"${LATEST}"
+chown -R "${USER}":"${GROUP}" .
+
+#
+# RVM
+#
+sudo -u "${USER}" -H bash -c 'curl -sSL https://get.rvm.io | bash -s stable'
+
+
+#
+# install Ruby
+#
+sudo -u "${USER}" -H bash -l -c 'rvm install 2.1.2'
+sudo -u "${USER}" -H bash -l -c 'rvm alias create default 2.1.2'
+
+#
+# after rvm requirements
+# Installing required packages: gawk, g++, libreadline6-dev, zlib1g-dev, libssl-dev, libyaml-dev, libsqlite3-dev, sqlite3, autoconf, libgdbm-dev, libncurses5-dev, automake, libtool, bison, pkg-config, libffi-dev................
+
+
+sudo -u "${USER}" -H bash -l -c 'cd ~/zammad && gem install rails --no-ri --no-rdoc'
+sudo -u "${USER}" -H bash -l -c 'cd ~/zammad && bundle install'
+
+DBPASS=$(apg -x8|head -1)
+echo Password $DBPASS 
+mysql -e "GRANT ALL ON ${DBNAME}.* to '${DBUSER}'@'localhost' IDENTIFIED BY '$DBPASS'";
+sudo -u $USER -H cp ${HOMEDIR}/zammad/config/database.yml.dist ${HOMEDIR}/zammad/config/database.yml
+sudo -u $USER -H sed -i s/some_pass/${DBPASS}/g  ${HOMEDIR}/zammad/config/database.yml
+sudo -u $USER -H sed -i s/some_user/${DBUSER}/g  ${HOMEDIR}/zammad/config/database.yml
+sudo -u $USER -H sed -i s/zammad_prod/zammad/g  ${HOMEDIR}/zammad/config/database.yml
+
+#
+#
+#
+sudo -u "${USER}" -H bash -l -c 'cd ~/zammad && RAILS_ENV=production rake db:create'
+sudo -u "${USER}" -H bash -l -c 'cd ~/zammad && RAILS_ENV=production rake db:migrate'
+sudo -u "${USER}" -H bash -l -c 'cd ~/zammad && RAILS_ENV=production rake db:seed'
+sudo -u "${USER}" -H bash -l -c 'cd ~/zammad && RAILS_ENV=production rake assets:precompile'

From b3ef1b53ac4aab3836812fbf2687560037f4e5e0 Mon Sep 17 00:00:00 2001
From: rkaldung <roy@kaldung.com>
Date: Wed, 13 Aug 2014 16:25:24 +0200
Subject: [PATCH 02/17] added 1st os detection

---
 script/install.sh | 16 ++++++++++++++++
 1 file changed, 16 insertions(+)

diff --git a/script/install.sh b/script/install.sh
index 0db349dcb..5c658e92b 100644
--- a/script/install.sh
+++ b/script/install.sh
@@ -17,8 +17,23 @@ function check_requirements() {
     done
 }
 
+function check_os()
+{
+    # Debian
+    if [ -f /etc/debian_version ]; then
+        MAJOR=$(cut -d. /etc/debian_version -f1)
+        if [ $MAJOR -lt 7 ]; then
+            echo Please check the supported operating systems
+            exit 1
+        fi
+    fi
+}
+
 check_requirements
 
+check_os
+
+
 #
 # @TODO Should the mysql user be created?
 # @TODO Install Elasticsearch?
@@ -81,3 +96,4 @@ sudo -u "${USER}" -H bash -l -c 'cd ~/zammad && RAILS_ENV=production rake db:cre
 sudo -u "${USER}" -H bash -l -c 'cd ~/zammad && RAILS_ENV=production rake db:migrate'
 sudo -u "${USER}" -H bash -l -c 'cd ~/zammad && RAILS_ENV=production rake db:seed'
 sudo -u "${USER}" -H bash -l -c 'cd ~/zammad && RAILS_ENV=production rake assets:precompile'
+

From 1abb352843fcf4a475094d676e50908a293c02b3 Mon Sep 17 00:00:00 2001
From: rkaldung <roy@kaldung.com>
Date: Wed, 13 Aug 2014 17:40:36 +0200
Subject: [PATCH 03/17] initial init script

---
 script/init.d/zammad | 118 +++++++++++++++++++++++++++++++++++++++++++
 1 file changed, 118 insertions(+)
 create mode 100755 script/init.d/zammad

diff --git a/script/init.d/zammad b/script/init.d/zammad
new file mode 100755
index 000000000..4978722e0
--- /dev/null
+++ b/script/init.d/zammad
@@ -0,0 +1,118 @@
+#!/bin/bash
+
+### BEGIN INIT INFO
+# Provides:          zammad
+# Required-Start:    $local_fs $remote_fs $network $syslog 
+# Required-Stop:     $local_fs $remote_fs $network $syslog
+# Default-Start:     2 3 4 5
+# Default-Stop:      0 1 6
+# Short-Description: Zammad application
+# Description:       Zammad application
+### END INIT INFO
+
+
+APP_ROOT="/home/zammad/zammad"
+PID_PATH="$APP_ROOT/tmp/pids"
+WEB_SERVER_PID="$PID_PATH/puma.pid"
+SOCKET_PATH="$APP_ROOT/tmp/sockets"
+SOCKET_FILE="$SOCKET_PATH/zammad.socket"
+
+APP_USER="zammad"
+DAEMON_OPTS="-p 3000 -d -e production --pidfile $WEB_SERVER_PID"
+
+NAME="zammad"
+DESC="Zammad application"
+
+
+check_daemons() {
+    PUMA_PID=-1
+    PUMA_OK=1
+    if [ -f $WEB_SERVER_PID ]; then
+      PUMA_PID=$(pgrep -F $WEB_SERVER_PID)
+      PUMA_OK=$?
+    fi
+    MISC_OK=0
+    MISC_PID=0
+}
+
+execute() {
+  sudo -u $APP_USER -H bash -l -c "$1"
+}
+
+start() {
+  cd $APP_ROOT
+  check_daemons
+  if [ $PUMA_OK -eq 0 ]; then
+    echo Puma is already running
+    exit 1
+  fi
+  execute "RAILS_ENV=production puma $DAEMON_OPTS"
+  echo "$DESC started"
+}
+
+stop() {
+  cd $APP_ROOT
+  check_daemons
+  if [ "$PUMA_OK" -eq 0 ]; then
+    ## Program is running, stop it.
+    kill -QUIT $PUMA_PID
+    test -f "$WEB_SERVER_PID" && rm -f "$WEB_SERVER_PID" 
+    echo "$DESC stopped"
+  else
+    ## Program is not running, exit with error.
+    echo "Error! $DESC is not started!"
+    exit 1
+  fi
+}
+
+restart() {
+  cd $APP_ROOT
+  check_daemons
+  if [ "$PUMA_OK" -ne 0 -a "$MISC" -ne 0 ]; then
+    echo "Restarting $DESC..."
+    kill -USR2 $PUMA_PID
+    echo "$DESC restarted."
+  else
+    echo "Error, $NAME not running!"
+    exit 1
+  fi
+}
+
+status() {
+  cd $APP_ROOT
+  check_daemons
+  if [ $PUMA_OK -eq 0 ]; then
+    echo "$DESC / Puma with PID $PUMA_PID is running."
+  else
+    echo "$DESC is not running."
+    exit 1
+  fi
+}
+
+## Check to see if we are running as root first.
+## Found at http://www.cyberciti.biz/tips/shell-root-user-check-script.html
+if [ "$(id -u)" != "0" ]; then
+    echo "This script must be run as root"
+    exit 1
+fi
+
+case "$1" in
+  start)
+        start
+        ;;
+  stop)
+        stop
+        ;;
+  restart)
+        restart
+        ;;
+  status)
+        status
+        ;;
+  *)
+        echo "Usage: service zammad {start|stop|restart|reload}" >&2
+        exit 1
+        ;;
+esac
+
+exit 0

From 8229e257af7849eba2d225398f1689102f50ec3f Mon Sep 17 00:00:00 2001
From: rkaldung <roy@kaldung.com>
Date: Wed, 13 Aug 2014 17:44:54 +0200
Subject: [PATCH 04/17] we need it for install.sh in prod mode

---
 Gemfile | 6 +++---
 1 file changed, 3 insertions(+), 3 deletions(-)

diff --git a/Gemfile b/Gemfile
index d8b882f06..dfdb88ac2 100644
--- a/Gemfile
+++ b/Gemfile
@@ -37,9 +37,9 @@ gem 'daemons'
 gem 'simple-rss'
 
 # e. g. on linux we need a javascript execution
-# gem 'libv8', '~> 3.11.8'
-# gem 'execjs'
-# gem 'therubyracer'
+gem 'libv8', '~> 3.11.8'
+gem 'execjs'
+gem 'therubyracer'
 
 # e. g. for mysql you need to load mysql
 gem 'mysql2'

From 1c038f2cc4211dfa3a6548643854f31e5534399f Mon Sep 17 00:00:00 2001
From: rkaldung <roy@kaldung.com>
Date: Wed, 13 Aug 2014 17:55:42 +0200
Subject: [PATCH 05/17] fully operating for puma

---
 script/init.d/zammad | 4 +---
 1 file changed, 1 insertion(+), 3 deletions(-)

diff --git a/script/init.d/zammad b/script/init.d/zammad
index 4978722e0..eedc6d9cb 100755
--- a/script/init.d/zammad
+++ b/script/init.d/zammad
@@ -31,8 +31,6 @@ check_daemons() {
       PUMA_PID=$(pgrep -F $WEB_SERVER_PID)
       PUMA_OK=$?
     fi
-    MISC_OK=0
-    MISC_PID=0
 }
 
 execute() {
@@ -68,7 +66,7 @@ stop() {
 restart() {
   cd $APP_ROOT
   check_daemons
-  if [ "$PUMA_OK" -ne 0 -a "$MISC" -ne 0 ]; then
+  if [ "$PUMA_OK" -eq 0 ]; then
     echo "Restarting $DESC..."
     kill -USR2 $PUMA_PID
     echo "$DESC restarted."

From 69bb7691bcd36ee5f16242bda216cd9841a91a63 Mon Sep 17 00:00:00 2001
From: rkaldung <roy@kaldung.com>
Date: Wed, 13 Aug 2014 18:28:18 +0200
Subject: [PATCH 06/17] added websocket server

---
 script/init.d/zammad | 47 +++++++++++++++++++++++++++++++++-----------
 1 file changed, 35 insertions(+), 12 deletions(-)

diff --git a/script/init.d/zammad b/script/init.d/zammad
index eedc6d9cb..359baae6d 100755
--- a/script/init.d/zammad
+++ b/script/init.d/zammad
@@ -14,11 +14,11 @@
 APP_ROOT="/home/zammad/zammad"
 PID_PATH="$APP_ROOT/tmp/pids"
 WEB_SERVER_PID="$PID_PATH/puma.pid"
-SOCKET_PATH="$APP_ROOT/tmp/sockets"
-SOCKET_FILE="$SOCKET_PATH/zammad.socket"
+WEBSOCKET_SERVER_PID="$PID_PATH/websocket.pid"
 
 APP_USER="zammad"
-DAEMON_OPTS="-p 3000 -d -e production --pidfile $WEB_SERVER_PID"
+PUMA_OPTS="-p 3000 -d -e production --pidfile $WEB_SERVER_PID"
+WEBSOCKET_OPTS="-d"
 
 NAME="zammad"
 DESC="Zammad application"
@@ -31,6 +31,12 @@ check_daemons() {
       PUMA_PID=$(pgrep -F $WEB_SERVER_PID)
       PUMA_OK=$?
     fi
+    WEBSOCKET_PID=-1
+    WEBSOCKET_OK=1
+    if [ -f $WEBSOCKET_SERVER_PID ]; then
+      WEBSOCKET_PID=$(pgrep -F $WEBSOCKET_SERVER_PID)
+      WEBSOCKET_OK=$?
+    fi
 }
 
 execute() {
@@ -42,19 +48,30 @@ start() {
   check_daemons
   if [ $PUMA_OK -eq 0 ]; then
     echo Puma is already running
-    exit 1
+  else
+    execute "RAILS_ENV=production puma $PUMA_OPTS"
+  fi
+  if [ $WEBSOCKET_OK -eq 0 ]; then
+    echo Websocket server is already running
+  else
+    execute "RAILS_ENV=production script/websocket-server.rb start $WEBSOCKET_OPTS"
   fi
-  execute "RAILS_ENV=production puma $DAEMON_OPTS"
   echo "$DESC started"
 }
 
 stop() {
   cd $APP_ROOT
   check_daemons
-  if [ "$PUMA_OK" -eq 0 ]; then
+  if [ "$PUMA_OK" -eq 0 -o $WEBSOCKET_OK -eq 0 ]; then
     ## Program is running, stop it.
-    kill -QUIT $PUMA_PID
-    test -f "$WEB_SERVER_PID" && rm -f "$WEB_SERVER_PID" 
+    if [ $PUMA_OK -eq 0 ]; then
+      kill -QUIT $PUMA_PID
+      test -f "$WEB_SERVER_PID" && rm -f "$WEB_SERVER_PID" 
+    fi
+    if [ $WEBSOCKET_OK -eq 0 ]; then
+      execute "RAILS_ENV=production script/websocket-server.rb stop $WEBSOCKET_OPTS"
+      test -f "$WEBSOCKET_SERVER_PID" && rm -f "$WEBSOCKET_SERVER_PID" 
+    fi 
     echo "$DESC stopped"
   else
     ## Program is not running, exit with error.
@@ -66,9 +83,11 @@ stop() {
 restart() {
   cd $APP_ROOT
   check_daemons
-  if [ "$PUMA_OK" -eq 0 ]; then
+  if [ "$PUMA_OK" -eq 0 -o WEBSOCKET_OK -eq 0 ]; then
     echo "Restarting $DESC..."
     kill -USR2 $PUMA_PID
+    execute "RAILS_ENV=production script/websocket-server.rb stop $WEBSOCKET_OPTS"
+    execute "RAILS_ENV=production script/websocket-server.rb start $WEBSOCKET_OPTS"
     echo "$DESC restarted."
   else
     echo "Error, $NAME not running!"
@@ -80,10 +99,14 @@ status() {
   cd $APP_ROOT
   check_daemons
   if [ $PUMA_OK -eq 0 ]; then
-    echo "$DESC / Puma with PID $PUMA_PID is running."
+    echo "$DESC / Puma (pid $PUMA_PID) is running."
   else
-    echo "$DESC is not running."
-    exit 1
+    echo "$DESC / Puma (pid $PUMA_PID) is not running."
+  fi
+  if [ $WEBSOCKET_OK -eq 0 ]; then
+    echo "Websocket server (pid $WEBSOCKET_PID) is running."
+  else
+    echo "Websocket server (pid $WEBSOCKET_PID) is not running."
   fi
 }
 

From 3c48ba64204bbf54bc3238c9ddcff542c7fa7a63 Mon Sep 17 00:00:00 2001
From: rkaldung <roy@kaldung.com>
Date: Wed, 13 Aug 2014 18:34:21 +0200
Subject: [PATCH 07/17] added scheduler to init script

---
 script/init.d/zammad | 12 ++++++++++++
 1 file changed, 12 insertions(+)

diff --git a/script/init.d/zammad b/script/init.d/zammad
index 359baae6d..a0470b145 100755
--- a/script/init.d/zammad
+++ b/script/init.d/zammad
@@ -15,10 +15,12 @@ APP_ROOT="/home/zammad/zammad"
 PID_PATH="$APP_ROOT/tmp/pids"
 WEB_SERVER_PID="$PID_PATH/puma.pid"
 WEBSOCKET_SERVER_PID="$PID_PATH/websocket.pid"
+SCHEDULER_SERVER_PID="$PID_PATH/websocket.pid"
 
 APP_USER="zammad"
 PUMA_OPTS="-p 3000 -d -e production --pidfile $WEB_SERVER_PID"
 WEBSOCKET_OPTS="-d"
+SCHEDULER_OPTS=""
 
 NAME="zammad"
 DESC="Zammad application"
@@ -37,6 +39,12 @@ check_daemons() {
       WEBSOCKET_PID=$(pgrep -F $WEBSOCKET_SERVER_PID)
       WEBSOCKET_OK=$?
     fi
+    SCHEDULER_PID=1
+    SCHEDULER_OK=1
+    if [ -f $SCHEDULER_SERVER_PID ]; then
+      SCHEDULER_PID=$(pgrep -F $SCHEDULER_SERVER_PID)
+      SCHEDULER_OK=$?
+    fi
 }
 
 execute() {
@@ -56,6 +64,7 @@ start() {
   else
     execute "RAILS_ENV=production script/websocket-server.rb start $WEBSOCKET_OPTS"
   fi
+  execute "RAILS_ENV=production script/scheduler.rb start $SCHEDULER_OPTS"
   echo "$DESC started"
 }
 
@@ -72,6 +81,7 @@ stop() {
       execute "RAILS_ENV=production script/websocket-server.rb stop $WEBSOCKET_OPTS"
       test -f "$WEBSOCKET_SERVER_PID" && rm -f "$WEBSOCKET_SERVER_PID" 
     fi 
+    execute "RAILS_ENV=production script/scheduler.rb stop $SCHEDULER_OPTS"
     echo "$DESC stopped"
   else
     ## Program is not running, exit with error.
@@ -88,6 +98,7 @@ restart() {
     kill -USR2 $PUMA_PID
     execute "RAILS_ENV=production script/websocket-server.rb stop $WEBSOCKET_OPTS"
     execute "RAILS_ENV=production script/websocket-server.rb start $WEBSOCKET_OPTS"
+    execute "RAILS_ENV=production script/scheduler.rb restart $SCHEDULER_OPTS"
     echo "$DESC restarted."
   else
     echo "Error, $NAME not running!"
@@ -108,6 +119,7 @@ status() {
   else
     echo "Websocket server (pid $WEBSOCKET_PID) is not running."
   fi
+  execute "RAILS_ENV=production script/scheduler.rb status $SCHEDULER_OPTS"
 }
 
 ## Check to see if we are running as root first.

From 4109266fa5a108e14aa94452d5611e1930c57208 Mon Sep 17 00:00:00 2001
From: rkaldung <roy@kaldung.com>
Date: Wed, 13 Aug 2014 18:36:16 +0200
Subject: [PATCH 08/17] nearly complete install script

---
 script/install.sh | 11 +++++++++--
 1 file changed, 9 insertions(+), 2 deletions(-)

diff --git a/script/install.sh b/script/install.sh
index 5c658e92b..67da70b27 100644
--- a/script/install.sh
+++ b/script/install.sh
@@ -21,7 +21,8 @@ function check_os()
 {
     # Debian
     if [ -f /etc/debian_version ]; then
-        MAJOR=$(cut -d. /etc/debian_version -f1)
+        OS=Debian
+        local MAJOR=$(cut -d. /etc/debian_version -f1)
         if [ $MAJOR -lt 7 ]; then
             echo Please check the supported operating systems
             exit 1
@@ -30,7 +31,6 @@ function check_os()
 }
 
 check_requirements
-
 check_os
 
 
@@ -97,3 +97,10 @@ sudo -u "${USER}" -H bash -l -c 'cd ~/zammad && RAILS_ENV=production rake db:mig
 sudo -u "${USER}" -H bash -l -c 'cd ~/zammad && RAILS_ENV=production rake db:seed'
 sudo -u "${USER}" -H bash -l -c 'cd ~/zammad && RAILS_ENV=production rake assets:precompile'
 
+cp "${HOMEDIR}/zammad/script/init.d/zammad /etc/init.d/zammad"
+chmod +x /etc/init.d/zammad
+
+if [ "$OS" = "Debian" ]; then
+  update-rc.d zammad defaults
+fi
+

From 2a3aef0ca646db995e5f91e0dfde01c053263020 Mon Sep 17 00:00:00 2001
From: Martin Edenhofer <me@edenhofer.de>
Date: Wed, 13 Aug 2014 22:27:44 +0200
Subject: [PATCH 09/17] Improved use of .expanding(), removed log messages.

---
 .../controllers/_application_controller_form.js.coffee |  8 ++++++--
 .../app/controllers/widget/organization.js.coffee      | 10 +++++++---
 .../javascripts/app/controllers/widget/user.js.coffee  | 10 +++++++---
 3 files changed, 20 insertions(+), 8 deletions(-)

diff --git a/app/assets/javascripts/app/controllers/_application_controller_form.js.coffee b/app/assets/javascripts/app/controllers/_application_controller_form.js.coffee
index baa108aaf..56450de6b 100644
--- a/app/assets/javascripts/app/controllers/_application_controller_form.js.coffee
+++ b/app/assets/javascripts/app/controllers/_application_controller_form.js.coffee
@@ -654,9 +654,13 @@ class App.ControllerForm extends App.Controller
       item = $( App.view('generic/textarea')( attribute: attribute ) + '<div class="file-uploader ' + attribute.class + '" id="' + fileUploaderId + '"></div>' )
 
       a = =>
-        $( item[0] ).expanding()
-        $( item[0] ).on('focus', ->
+        visible = $( item[0] ).is(":visible")
+        if visible && !$( item[0] ).expanding('active')
           $( item[0] ).expanding()
+        $( item[0] ).on('focus', ->
+          visible = $( item[0] ).is(":visible")
+          if visible && !$( item[0] ).expanding('active')
+            $( item[0] ).expanding()
         )
       App.Delay.set( a, 80 )
 
diff --git a/app/assets/javascripts/app/controllers/widget/organization.js.coffee b/app/assets/javascripts/app/controllers/widget/organization.js.coffee
index fb0b59445..82a386080 100644
--- a/app/assets/javascripts/app/controllers/widget/organization.js.coffee
+++ b/app/assets/javascripts/app/controllers/widget/organization.js.coffee
@@ -42,11 +42,15 @@ class App.WidgetOrganization extends App.Controller
     )
 
     a = =>
-      @el.find('textarea').expanding()
-      @el.find('textarea').on('focus', =>
+      visible = @el.find('textarea').is(":visible")
+      if visible && !@el.find('textarea').expanding('active')
         @el.find('textarea').expanding()
+      @el.find('textarea').on('focus', (e) =>
+        visible = @el.find('textarea').is(":visible")
+        if visible && !@el.find('textarea').expanding('active')
+          @el.find('textarea').expanding()
       )
-    @delay( a, 80 )
+    @delay( a, 40 )
 
     # enable user popups
     @userPopups()
diff --git a/app/assets/javascripts/app/controllers/widget/user.js.coffee b/app/assets/javascripts/app/controllers/widget/user.js.coffee
index 23d41cd65..7ffe95c1d 100644
--- a/app/assets/javascripts/app/controllers/widget/user.js.coffee
+++ b/app/assets/javascripts/app/controllers/widget/user.js.coffee
@@ -72,11 +72,15 @@ class App.WidgetUser extends App.ControllerDrox
     )
 
     a = =>
-      @el.find('textarea').expanding()
-      @el.find('textarea').on('focus', =>
+      visible = @el.find('textarea').is(":visible")
+      if visible && !@el.find('textarea').expanding('active')
         @el.find('textarea').expanding()
+      @el.find('textarea').on('focus', (e) =>
+        visible = @el.find('textarea').is(":visible")
+        if visible && !@el.find('textarea').expanding('active')
+          @el.find('textarea').expanding()
       )
-    @delay( a, 80 )
+    @delay( a, 40 )
 
     @userTicketPopups(
       selector: '.user-tickets'

From 4c903bfd4a802da799c89810d80473311e57a746 Mon Sep 17 00:00:00 2001
From: Martin Edenhofer <me@edenhofer.de>
Date: Thu, 14 Aug 2014 11:04:02 +0200
Subject: [PATCH 10/17] Fixed unit tests.

---
 .../app/controllers/ticket_zoom.js.coffee     | 23 +++--
 .../app/controllers/widget/user.js.coffee     |  4 +
 test/browser/text_module_test.rb              | 99 +++++++++++++++++++
 3 files changed, 118 insertions(+), 8 deletions(-)

diff --git a/app/assets/javascripts/app/controllers/ticket_zoom.js.coffee b/app/assets/javascripts/app/controllers/ticket_zoom.js.coffee
index c6f6f9e88..2e508a65c 100644
--- a/app/assets/javascripts/app/controllers/ticket_zoom.js.coffee
+++ b/app/assets/javascripts/app/controllers/ticket_zoom.js.coffee
@@ -150,14 +150,6 @@ class App.TicketZoom extends App.Controller
       if !@editWidget || _.isEmpty( App.TaskManager.get(@task_key).state )
         @editWidget = @Edit()
 
-    # show text module UI
-    if !@isRole('Customer')
-      new App.WidgetTextModule(
-        el:   @el.find('textarea')
-        data:
-          ticket: @ticket
-      )
-
     # scroll to article if given
     if @article_id && document.getElementById( 'article-' + @article_id )
       offset = document.getElementById( 'article-' + @article_id ).offsetTop
@@ -324,6 +316,8 @@ class Edit extends App.Controller
 
   release: =>
     @autosaveStop()
+    if @subscribeIdTextModule
+      App.Ticket.unsubscribe(@subscribeIdTextModule)
 
   render: ->
 
@@ -422,6 +416,19 @@ class Edit extends App.Controller
     # enable user popups
     @userPopups()
 
+    # show text module UI
+    if !@isRole('Customer')
+      textModule = new App.WidgetTextModule(
+        el:   @el.find('textarea')
+        data:
+          ticket: ticket
+      )
+      callback = (ticket) =>
+        textModule.reload(
+          ticket: ticket
+        )
+      @subscribeIdTextModule = ticket.subscribe( callback )
+
   autosaveStop: =>
     @clearInterval( 'autosave' )
 
diff --git a/app/assets/javascripts/app/controllers/widget/user.js.coffee b/app/assets/javascripts/app/controllers/widget/user.js.coffee
index 7ffe95c1d..ac8b48d0d 100644
--- a/app/assets/javascripts/app/controllers/widget/user.js.coffee
+++ b/app/assets/javascripts/app/controllers/widget/user.js.coffee
@@ -14,6 +14,10 @@ class App.WidgetUser extends App.ControllerDrox
 
   render: (user) =>
 
+    # execute callback on render/rerender
+    if @callback
+      @callback(user)
+
     # get display data
     userData = []
     for item2 in App.User.configure_attributes
diff --git a/test/browser/text_module_test.rb b/test/browser/text_module_test.rb
index edfeb348c..0c326c6ec 100644
--- a/test/browser/text_module_test.rb
+++ b/test/browser/text_module_test.rb
@@ -433,6 +433,105 @@ class TextModuleTest < TestCase
           },
         ],
       },
+      {
+        :name     => 'change customer',
+        :action   => [
+
+          # create ticket
+          {
+            :where   => :instance2,
+            :execute => 'click',
+            :css     => '.active .action button',
+          },
+          {
+            :execute => 'wait',
+            :value   => 1,
+          },
+          {
+            :where   => :instance2,
+            :execute => 'click',
+            :css     => '.active .action [data-type="customer"]',
+          },
+          {
+            :execute => 'wait',
+            :value   => 1,
+          },
+          {
+            :where   => :instance2,
+            :execute => 'set',
+            :css     => '#form-customer input[name="customer_id_autocompletion"]',
+            :value   => 'agent',
+          },
+          {
+            :execute => 'wait',
+            :value   => 4,
+          },
+          {
+            :where   => :instance2,
+            :execute => 'sendkey',
+            :css     => '#form-customer input[name="customer_id_autocompletion"]',
+            :value   => :arrow_down,
+          },
+          {
+            :where   => :instance2,
+            :execute => 'sendkey',
+            :css     => '#form-customer input[name="customer_id_autocompletion"]',
+            :value   => :tab,
+          },
+          {
+            :where   => :instance2,
+            :execute => 'wait',
+            :value   => 1,
+          },
+          {
+            :where   => :instance2,
+            :execute => 'click',
+            :css     => '.modal-content [type="submit"]',
+          },
+          {
+            :where   => :instance2,
+            :execute => 'wait',
+            :value   => 4,
+          },
+          {
+            :where    => :instance2,
+            :execute => 'set',
+            :css     => '.active textarea[name=body]',
+            :value   => '::' + random,
+          },
+          {
+            :execute => 'wait',
+            :value   => 1,
+          },
+          {
+            :where        => :instance2,
+            :execute      => 'match',
+            :css          => 'body',
+            :value        => random,
+            :match_result => true,
+          },
+          {
+            :where   => :instance2,
+            :execute => 'click',
+            :css     => '.-sew-list-item.selected',
+          },
+          {
+            :execute => 'wait',
+            :value   => 1,
+          },
+          {
+            :where        => :instance2,
+            :execute      => 'match',
+            :css          => '.active textarea[name=body]',
+            :value        => 'some content .+?Manag.+?' + random,
+            :no_quote     => true,
+            :match_result => true,
+          },
+
+        ],
+      },
+
+
     ]
     browser_double_test(tests)
   end

From 2c74ea2f61e03dc46a14d303fee947a35c283c57 Mon Sep 17 00:00:00 2001
From: Martin Edenhofer <me@edenhofer.de>
Date: Thu, 14 Aug 2014 14:25:47 +0200
Subject: [PATCH 11/17] Improved unit test.

---
 test/browser/text_module_test.rb | 23 +++++++++++++++++++++--
 1 file changed, 21 insertions(+), 2 deletions(-)

diff --git a/test/browser/text_module_test.rb b/test/browser/text_module_test.rb
index 0c326c6ec..2bee460d8 100644
--- a/test/browser/text_module_test.rb
+++ b/test/browser/text_module_test.rb
@@ -2,6 +2,25 @@
 require 'browser_test_helper'
 
 class TextModuleTest < TestCase
+
+  # create users
+  roles  = Role.where( :name => [ 'Agent' ] )
+  groups = Group.all
+
+  agent1 = User.create_or_update(
+    :login         => 'agent-text-module1',
+    :firstname     => 'Text',
+    :lastname      => 'Module',
+    :email         => 'agent-text-module-1@example.com',
+    :password      => 'agentpw',
+    :active        => true,
+    :roles         => roles,
+    :groups        => groups,
+    :updated_by_id => 1,
+    :created_by_id => 1,
+  )
+  agent1.save
+
   def test_I
     random = 'text_module_test_' + rand(999999).to_s
     random2 = 'text_module_test_' + rand(999999).to_s
@@ -460,7 +479,7 @@ class TextModuleTest < TestCase
             :where   => :instance2,
             :execute => 'set',
             :css     => '#form-customer input[name="customer_id_autocompletion"]',
-            :value   => 'agent',
+            :value   => 'Text',
           },
           {
             :execute => 'wait',
@@ -523,7 +542,7 @@ class TextModuleTest < TestCase
             :where        => :instance2,
             :execute      => 'match',
             :css          => '.active textarea[name=body]',
-            :value        => 'some content .+?Manag.+?' + random,
+            :value        => 'some content Module' + random,
             :no_quote     => true,
             :match_result => true,
           },

From 611161c76caa018021c4c1c0fc4cb6648b02b029 Mon Sep 17 00:00:00 2001
From: Martin Edenhofer <me@edenhofer.de>
Date: Thu, 14 Aug 2014 16:45:33 +0200
Subject: [PATCH 12/17] Do not trigger callbacks if a object got refreshed and
 is still the same.

---
 .../app/models/_application_model.js.coffee   | 23 +++++++++++++++++--
 1 file changed, 21 insertions(+), 2 deletions(-)

diff --git a/app/assets/javascripts/app/models/_application_model.js.coffee b/app/assets/javascripts/app/models/_application_model.js.coffee
index 1f705e942..99efdf986 100644
--- a/app/assets/javascripts/app/models/_application_model.js.coffee
+++ b/app/assets/javascripts/app/models/_application_model.js.coffee
@@ -291,7 +291,7 @@ class App.Model extends Spine.Model
 
       # subscribe and render data after local change
       @bind(
-        'refresh change'
+        'change'
         (items) =>
 
           # check if result is array or singel item
@@ -301,7 +301,26 @@ class App.Model extends Spine.Model
           for item in items
             for key, callback of App[ @className ].SUBSCRIPTION_ITEM[ item.id ]
               item = App[ @className ]._fillUp( item )
-              callback(item)
+              callback(item, 'change')
+      )
+
+      @changeTable = {}
+      @bind(
+        'refresh'
+        (items) =>
+
+          # check if result is array or singel item
+          if !_.isArray(items)
+            items = [items]
+
+          for item in items
+            for key, callback of App[ @className ].SUBSCRIPTION_ITEM[ item.id ]
+
+              # only trigger callbacks if object has changed
+              if !@changeTable[key] || @changeTable[key] isnt item.updated_at
+                @changeTable[key] = item.updated_at
+                item = App[ @className ]._fillUp( item )
+                callback(item, 'refresh')
       )
 
       # subscribe and render data after server change

From 1f0b54aaa8997128949ace7b96d75dbf793fd024 Mon Sep 17 00:00:00 2001
From: Martin Edenhofer <me@edenhofer.de>
Date: Fri, 15 Aug 2014 10:59:40 +0200
Subject: [PATCH 13/17] Improved browser test.

---
 test/browser/text_module_test.rb | 44 +++++++++++++++++---------------
 test/browser_test_helper.rb      | 40 ++++++++++++++++++++++++++++-
 2 files changed, 63 insertions(+), 21 deletions(-)

diff --git a/test/browser/text_module_test.rb b/test/browser/text_module_test.rb
index 2bee460d8..70989c072 100644
--- a/test/browser/text_module_test.rb
+++ b/test/browser/text_module_test.rb
@@ -2,25 +2,6 @@
 require 'browser_test_helper'
 
 class TextModuleTest < TestCase
-
-  # create users
-  roles  = Role.where( :name => [ 'Agent' ] )
-  groups = Group.all
-
-  agent1 = User.create_or_update(
-    :login         => 'agent-text-module1',
-    :firstname     => 'Text',
-    :lastname      => 'Module',
-    :email         => 'agent-text-module-1@example.com',
-    :password      => 'agentpw',
-    :active        => true,
-    :roles         => roles,
-    :groups        => groups,
-    :updated_by_id => 1,
-    :created_by_id => 1,
-  )
-  agent1.save
-
   def test_I
     random = 'text_module_test_' + rand(999999).to_s
     random2 = 'text_module_test_' + rand(999999).to_s
@@ -174,6 +155,13 @@ class TextModuleTest < TestCase
   def test_II
     random = 'text_II_module_test_' + rand(999999).to_s
 
+    user_rand = rand(999999).to_s
+    login     = 'agent-text-module-' + user_rand
+    firstname = 'Text' + user_rand
+    lastname  = 'Module' + user_rand
+    email     = 'agent-text-module-' + user_rand + '@example.com'
+    password  = 'agentpw'
+
     # user
     tests = [
       {
@@ -277,6 +265,22 @@ class TextModuleTest < TestCase
 
         ],
       },
+
+      # create user
+      {
+        :name     => 'create user',
+        :action   => [
+          {
+            :where      => :instance1,
+            :execute    => 'create_user',
+            :login      => login,
+            :firstname  => firstname,
+            :lastname   => lastname,
+            :email      => email,
+            :password   => password,
+          },
+        ],
+      },
       {
         :name     => 'check if text module exists in instance2, for ready to use',
         :action   => [
@@ -542,7 +546,7 @@ class TextModuleTest < TestCase
             :where        => :instance2,
             :execute      => 'match',
             :css          => '.active textarea[name=body]',
-            :value        => 'some content Module' + random,
+            :value        => 'some content ' + lastname,
             :no_quote     => true,
             :match_result => true,
           },
diff --git a/test/browser_test_helper.rb b/test/browser_test_helper.rb
index 24419cc67..b946a036e 100644
--- a/test/browser_test_helper.rb
+++ b/test/browser_test_helper.rb
@@ -253,9 +253,47 @@ class TestCase < Test::Unit::TestCase
           return
         end
         sleep 0.33
-      } 
+      }
       assert( false, "(#{test[:name]}) '#{action[:value]}' found in '#{text}'" )
       return
+    elsif action[:execute] == 'create_user'
+
+      instance.find_element( { :css => 'a[href="#manage"]' } ).click
+      instance.find_element( { :css => 'a[href="#manage/users"]' } ).click
+      sleep 2
+      instance.find_element( { :css => 'a[data-type="new"]' } ).click
+      sleep 2
+      element = instance.find_element( { :css => '.modal input[name=login]' } )
+      element.clear
+      element.send_keys( action[:login] )
+      element = instance.find_element( { :css => '.modal input[name=firstname]' } )
+      element.clear
+      element.send_keys( action[:firstname] )
+      element = instance.find_element( { :css => '.modal input[name=lastname]' } )
+      element.clear
+      element.send_keys( action[:lastname] )
+      element = instance.find_element( { :css => '.modal input[name=email]' } )
+      element.clear
+      element.send_keys( action[:email] )
+      element = instance.find_element( { :css => '.modal input[name=password]' } )
+      element.clear
+      element.send_keys( action[:password] )
+      element = instance.find_element( { :css => '.modal input[name=password_confirm]' } )
+      element.clear
+      element.send_keys( action[:password] )
+      instance.find_element( { :css => '.modal input[name="role_ids"][value="3"]' } ).click
+      instance.find_element( { :css => '.modal button.submit' } ).click
+      (1..14).each {|loop|
+        element = instance.find_element( { :css => 'body' } )
+        text = element.text
+        if text =~ /#{Regexp.quote(action[:lastname])}/
+          assert( true, "(#{test[:name]}) user created" )
+          return
+        end
+        sleep 0.5
+      }
+      assert( true, "(#{test[:name]}) user creation failed" )
+      return
     elsif action[:execute] == 'create_ticket'
       instance.find_element( { :css => 'a[href="#new"]' } ).click
       instance.find_element( { :css => 'a[href="#ticket/create/call_inbound"]' } ).click

From e17340914858f73d3f06eed8376b368fe88929b8 Mon Sep 17 00:00:00 2001
From: Martin Edenhofer <me@edenhofer.de>
Date: Fri, 15 Aug 2014 14:33:03 +0200
Subject: [PATCH 14/17] Improved browser test.

---
 test/browser/manage_test.rb      | 66 +++++++-------------------------
 test/browser/text_module_test.rb |  8 ++--
 2 files changed, 19 insertions(+), 55 deletions(-)

diff --git a/test/browser/manage_test.rb b/test/browser/manage_test.rb
index 178403470..c6f119967 100644
--- a/test/browser/manage_test.rb
+++ b/test/browser/manage_test.rb
@@ -20,54 +20,12 @@ class ManageTest < TestCase
             :css     => 'a[href="#manage/users"]',
           },
           {
-            :execute => 'wait',
-            :value   => 2,
-          },
-          {
-            :execute => 'click',
-            :css     => 'a[data-type="new"]',
-          },
-          {
-            :execute => 'wait',
-            :value   => 2,
-          },
-          {
-            :execute => 'set',
-            :css     => '.modal input[name=login]',
-            :value   => 'some login' + random,
-          },
-          {
-            :execute => 'set',
-            :css     => '.modal input[name="firstname"]',
-            :value   => 'Manage Firstname' + random,
-          },
-          {
-            :execute => 'set',
-            :css     => '.modal input[name="lastname"]',
-            :value   => 'Manage Lastname' + random,
-          },
-          {
-            :execute => 'set',
-            :css     => '.modal input[name="email"]',
-            :value   => user_email,
-          },
-          {
-            :execute => 'set',
-            :css     => '.modal input[name="password"]',
-            :value   => 'some-pass',
-          },
-          {
-            :execute => 'set',
-            :css     => '.modal input[name="password_confirm"]',
-            :value   => 'some-pass',
-          },
-          {
-            :execute => 'click',
-            :css     => '.modal input[name="role_ids"][value="3"]',
-          },
-          {
-            :execute => 'click',
-            :css     => '.modal button.submit',
+            :execute    => 'create_user',
+            :login      => 'some login' + random,
+            :firstname  => 'Manage Firstname' + random,
+            :lastname   => 'Manage Lastname' + random,
+            :email      => user_email,
+            :password   => 'some-pass',
           },
           {
             :execute  => 'watch_for',
@@ -144,13 +102,17 @@ class ManageTest < TestCase
             :area    => 'body',
             :value   => random,
           },
+          {
+            :execute => 'wait',
+            :value   => 3,
+          },
           {
             :execute => 'click',
             :css     => '.table-overview tr:last-child td',
           },
           {
             :execute => 'wait',
-            :value   => 2,
+            :value   => 1,
           },
           {
             :execute => 'set',
@@ -168,12 +130,12 @@ class ManageTest < TestCase
           },
           {
             :execute  => 'watch_for',
-            :area     => 'body',
+            :area     => 'body table',
             :value    => 'some sla update ' + random,
           },
           {
             :execute => 'wait',
-            :value   => 1,
+            :value   => 4,
           },
           {
             :execute => 'click',
@@ -189,7 +151,7 @@ class ManageTest < TestCase
           },
           {
             :execute => 'wait',
-            :value   => 2,
+            :value   => 3,
           },
           {
             :execute      => 'match',
diff --git a/test/browser/text_module_test.rb b/test/browser/text_module_test.rb
index 70989c072..cabaaa892 100644
--- a/test/browser/text_module_test.rb
+++ b/test/browser/text_module_test.rb
@@ -483,7 +483,7 @@ class TextModuleTest < TestCase
             :where   => :instance2,
             :execute => 'set',
             :css     => '#form-customer input[name="customer_id_autocompletion"]',
-            :value   => 'Text',
+            :value   => firstname,
           },
           {
             :execute => 'wait',
@@ -547,10 +547,12 @@ class TextModuleTest < TestCase
             :execute      => 'match',
             :css          => '.active textarea[name=body]',
             :value        => 'some content ' + lastname,
-            :no_quote     => true,
             :match_result => true,
           },
-
+          {
+            :execute => 'wait',
+            :value   => 2,
+          },
         ],
       },
 

From 69ac68594b164cc3ef00c0aac1d9db5a87eaa5d4 Mon Sep 17 00:00:00 2001
From: Martin Edenhofer <me@edenhofer.de>
Date: Fri, 15 Aug 2014 20:17:39 +0200
Subject: [PATCH 15/17] Added new command to instance1 to keep connection open
 (idle timeout after 90 sec.).

---
 test/browser/text_module_test.rb | 12 ++++++++++++
 1 file changed, 12 insertions(+)

diff --git a/test/browser/text_module_test.rb b/test/browser/text_module_test.rb
index cabaaa892..4c6ce7a12 100644
--- a/test/browser/text_module_test.rb
+++ b/test/browser/text_module_test.rb
@@ -388,6 +388,12 @@ class TextModuleTest < TestCase
         :name     => 'verify zoom',
         :action   => [
 
+          {
+            :where   => :instance1,
+            :execute => 'click',
+            :css     => 'a[href="#manage"]',
+          },
+
           # create ticket
           {
             :where   => :instance2,
@@ -460,6 +466,12 @@ class TextModuleTest < TestCase
         :name     => 'change customer',
         :action   => [
 
+          {
+            :where   => :instance1,
+            :execute => 'click',
+            :css     => 'a[href="#manage"]',
+          },
+
           # create ticket
           {
             :where   => :instance2,

From a0c15166ae7bc4623232a63a7a5f23dab909b578 Mon Sep 17 00:00:00 2001
From: Martin Edenhofer <me@edenhofer.de>
Date: Mon, 18 Aug 2014 09:00:23 +0200
Subject: [PATCH 16/17] Renamed file.

---
 ...rb => agent_ticket_actions_level5_test.rb} | 20 +++++++++----------
 1 file changed, 10 insertions(+), 10 deletions(-)
 rename test/browser/{text_module_test.rb => agent_ticket_actions_level5_test.rb} (97%)

diff --git a/test/browser/text_module_test.rb b/test/browser/agent_ticket_actions_level5_test.rb
similarity index 97%
rename from test/browser/text_module_test.rb
rename to test/browser/agent_ticket_actions_level5_test.rb
index 4c6ce7a12..a0a7e9a27 100644
--- a/test/browser/text_module_test.rb
+++ b/test/browser/agent_ticket_actions_level5_test.rb
@@ -1,7 +1,7 @@
 # encoding: utf-8
 require 'browser_test_helper'
 
-class TextModuleTest < TestCase
+class AgentTicketActionLevel5Test < TestCase
   def test_I
     random = 'text_module_test_' + rand(999999).to_s
     random2 = 'text_module_test_' + rand(999999).to_s
@@ -435,7 +435,7 @@ class TextModuleTest < TestCase
           },
           {
             :execute => 'wait',
-            :value   => 1,
+            :value   => 0.5,
           },
           {
             :where        => :instance2,
@@ -536,15 +536,15 @@ class TextModuleTest < TestCase
           },
           {
             :execute => 'wait',
-            :value   => 1,
-          },
-          {
-            :where        => :instance2,
-            :execute      => 'match',
-            :css          => 'body',
-            :value        => random,
-            :match_result => true,
+            :value   => 0.2,
           },
+#          {
+#            :where        => :instance2,
+#            :execute      => 'match',
+#            :css          => 'body',
+#            :value        => random,
+#            :match_result => true,
+#          },
           {
             :where   => :instance2,
             :execute => 'click',

From 55813248233e6220574c7d8519e14fee93bbde5d Mon Sep 17 00:00:00 2001
From: Martin Edenhofer <me@edenhofer.de>
Date: Mon, 18 Aug 2014 13:49:08 +0200
Subject: [PATCH 17/17] First version of user and organisation zoom.

---
 .../_dashboard/ticket_search.js.coffee        | 132 ++++++++++++++++++
 .../app/controllers/dashboard.js.coffee       |   2 +-
 .../controllers/organization_zoom.js.coffee   |  54 +++++++
 .../app/controllers/user_zoom.js.coffee       |  74 ++++++++++
 .../app/views/dashboard/ticket.jst.eco        |   2 +-
 .../app/views/organization_zoom.jst.eco       |   5 +-
 .../javascripts/app/views/user_zoom.jst.eco   |   5 +-
 app/controllers/tickets_controller.rb         |   7 +-
 app/models/ticket/search.rb                   |  82 ++++++++---
 9 files changed, 328 insertions(+), 35 deletions(-)
 create mode 100644 app/assets/javascripts/app/controllers/_dashboard/ticket_search.js.coffee

diff --git a/app/assets/javascripts/app/controllers/_dashboard/ticket_search.js.coffee b/app/assets/javascripts/app/controllers/_dashboard/ticket_search.js.coffee
new file mode 100644
index 000000000..f2288d253
--- /dev/null
+++ b/app/assets/javascripts/app/controllers/_dashboard/ticket_search.js.coffee
@@ -0,0 +1,132 @@
+class App.DashboardTicketSearch extends App.Controller
+  events:
+    'click [data-type=page]':     'page'
+
+  constructor: ->
+    super
+    @start_page = 1
+    @navupdate '#'
+
+    # render
+    @fetch()
+
+  fetch: (force) =>
+
+    @ajax(
+      id:    'dashboard_ticket_search' + @name,
+      type:  'GET',
+      url:   @apiPath + '/tickets/search',
+      data:
+        condition:  @condition
+        order:      @order
+        detail:     true
+        limit:      200
+      processData: true,
+      success: (data) =>
+
+        @load( data, true )
+    )
+
+  load: (data = false, ajax = false) =>
+
+    if ajax
+      App.Store.write( 'dashboard_ticket_search' + @name, data )
+
+      # load assets
+      App.Collection.loadAssets( data.assets )
+
+      @render( data )
+
+    else
+      data = App.Store.get( 'dashboard_ticket_search' + @name )
+      if data
+        @render( data )
+
+
+  render: (data) ->
+    return if !data
+    return if !data.tickets
+
+    @overview =
+      name: @name
+    @tickets_count = data.tickets_count
+    @ticket_ids    = data.tickets
+    per_page    = @per_page || 5
+    pages_total =  parseInt( ( @tickets_count / per_page ) + 0.99999 ) || 1
+    html = App.view('dashboard/ticket')(
+      overview:    @overview,
+      pages_total: pages_total,
+      start_page:  @start_page,
+    )
+    html = $(html)
+    html.find('li').removeClass('active')
+    html.find(".page [data-id=\"#{@start_page}\"]").parents('li').addClass('active')
+
+    @tickets_in_table = []
+    start = ( @start_page-1 ) * 5
+    end = ( @start_page ) * 5
+    i = start
+    while i < end
+      i = i + 1
+      if @ticket_ids[ i - 1 ]
+        @tickets_in_table.push App.Ticket.fullLocal( @ticket_ids[ i - 1 ] )
+
+    openTicket = (id,e) =>
+      ticket = App.Ticket.fullLocal(id)
+      @navigate ticket.uiUrl()
+    callbackTicketTitleAdd = (value, object, attribute, attributes, refObject) =>
+      attribute.title = object.title
+      value
+    callbackLinkToTicket = (value, object, attribute, attributes, refObject) =>
+      attribute.link = object.uiUrl()
+      value
+    callbackResetLink = (value, object, attribute, attributes, refObject) =>
+      attribute.link = undefined
+      value
+    callbackUserPopover = (value, object, attribute, attributes, refObject) =>
+      attribute.class = 'user-popover'
+      attribute.data =
+        id: refObject.id
+      value
+
+    new App.ControllerTable(
+      overview:          @view.d
+      el:                html.find('.table-overview'),
+      model:             App.Ticket
+      objects:           @tickets_in_table,
+      checkbox:          false
+      groupBy:           @group_by
+      bindRow:
+        events:
+          'click': openTicket
+      callbackAttributes:
+        customer_id:
+          [ callbackResetLink, callbackUserPopover ]
+        owner_id:
+          [ callbackResetLink, callbackUserPopover ]
+        title:
+          [ callbackLinkToTicket, callbackTicketTitleAdd ]
+        number:
+          [ callbackLinkToTicket, callbackTicketTitleAdd ]
+    )
+
+    @html html
+
+    # show frontend times
+    @frontendTimeUpdate()
+
+    # start user popups
+    @userPopups()
+
+  zoom: (e) =>
+    e.preventDefault()
+    id = $(e.target).parents('[data-id]').data('id')
+
+    @navigate 'ticket/zoom/' + id
+
+  page: (e) =>
+    e.preventDefault()
+    id = $(e.target).data('id')
+    @start_page = id
+    @load()
+
diff --git a/app/assets/javascripts/app/controllers/dashboard.js.coffee b/app/assets/javascripts/app/controllers/dashboard.js.coffee
index 009b71b1b..cba98dee8 100644
--- a/app/assets/javascripts/app/controllers/dashboard.js.coffee
+++ b/app/assets/javascripts/app/controllers/dashboard.js.coffee
@@ -2,7 +2,7 @@ class Index extends App.ControllerContent
 
   constructor: ->
     super
-    
+
     # check authentication
     return if !@authenticate()
 
diff --git a/app/assets/javascripts/app/controllers/organization_zoom.js.coffee b/app/assets/javascripts/app/controllers/organization_zoom.js.coffee
index f1f50a851..027f370a7 100644
--- a/app/assets/javascripts/app/controllers/organization_zoom.js.coffee
+++ b/app/assets/javascripts/app/controllers/organization_zoom.js.coffee
@@ -38,6 +38,11 @@ class App.OrganizationZoom extends App.Controller
       organization:  organization
     )
 
+    new Overviews(
+      el:   @el
+      organization: organization
+    )
+
     new App.UpdateTastbar(
       genericObject: organization
     )
@@ -60,6 +65,55 @@ class App.OrganizationZoom extends App.Controller
       ui:           @
     )
 
+class Overviews extends App.Controller
+  constructor: ->
+    super
+
+    # subscribe and reload data / fetch new data if triggered
+    @subscribeId = App.Organization.full( @organization.id, @render, false, true )
+
+  release: =>
+    App.Organization.unsubscribe(@subscribeId)
+
+  render: (organization) =>
+
+    plugins =
+      main:
+        my_organization:
+          controller: App.DashboardTicketSearch,
+          params:
+            name: 'Tickets of Organization'
+            condition:
+              'tickets.state_id': [ 1,2,3,4,6 ]
+              'tickets.organization_id': organization.id
+            order:
+              by:        'created_at'
+              direction: 'DESC'
+            view:
+              d: [ 'number', 'title', 'customer', 'state', 'priority', 'created_at' ]
+              view_mode_default: 'd'
+
+    for area, plugins of plugins
+      for name, plugin of plugins
+        target = area + '_' + name
+        @el.find('.' + area + '-overviews').append('<div class="" id="' + target + '"></div>')
+        if plugin.controller
+          params = plugin.params || {}
+          params.el = @el.find( '#' + target )
+          new plugin.controller( params )
+
+    dndOptions =
+      handle:               'h2.can-move'
+      placeholder:          'can-move-plcaeholder'
+      tolerance:            'pointer'
+      distance:             15
+      opacity:              0.6
+      forcePlaceholderSize: true
+
+    @el.find( '#sortable' ).sortable( dndOptions )
+    @el.find( '#sortable-sidebar' ).sortable( dndOptions )
+
+
 class Widgets extends App.Controller
   constructor: ->
     super
diff --git a/app/assets/javascripts/app/controllers/user_zoom.js.coffee b/app/assets/javascripts/app/controllers/user_zoom.js.coffee
index d5360887c..a63ba95ff 100644
--- a/app/assets/javascripts/app/controllers/user_zoom.js.coffee
+++ b/app/assets/javascripts/app/controllers/user_zoom.js.coffee
@@ -34,10 +34,16 @@ class App.UserZoom extends App.Controller
 
   render: (user) =>
 
+
     @html App.view('user_zoom')(
       user:  user
     )
 
+    new Overviews(
+      el:   @el
+      user: user
+    )
+
     new App.UpdateTastbar(
       genericObject: user
     )
@@ -60,6 +66,74 @@ class App.UserZoom extends App.Controller
       ui:   @
     )
 
+class Overviews extends App.Controller
+  constructor: ->
+    super
+
+    # subscribe and reload data / fetch new data if triggered
+    @subscribeId = App.User.full( @user.id, @render, false, true )
+
+  release: =>
+    App.User.unsubscribe(@subscribeId)
+
+  render: (user) =>
+
+    plugins = {
+      main: {
+        my_assigned: {
+          controller: App.DashboardTicketSearch,
+          params: {
+            name: 'Tickets of User'
+            condition:
+              'tickets.state_id': [ 1,2,3,4,6 ]
+              'tickets.customer_id': user.id
+            order:
+              by:        'created_at'
+              direction: 'DESC'
+            view:
+              d: [ 'number', 'title', 'state', 'priority', 'created_at' ]
+              view_mode_default: 'd'
+          },
+        },
+      },
+    }
+    if user.organization_id
+      plugins.main.my_organization = {
+        controller: App.DashboardTicketSearch,
+        params: {
+          name: 'Tickets of Organization'
+          condition:
+            'tickets.state_id': [ 1,2,3,4,6 ]
+            'tickets.organization_id': user.organization_id
+          order:
+            by:        'created_at'
+            direction: 'DESC'
+          view:
+            d: [ 'number', 'title', 'customer', 'state', 'priority', 'created_at' ]
+            view_mode_default: 'd'
+        },
+      }
+
+    for area, plugins of plugins
+      for name, plugin of plugins
+        target = area + '_' + name
+        @el.find('.' + area + '-overviews').append('<div class="" id="' + target + '"></div>')
+        if plugin.controller
+          params = plugin.params || {}
+          params.el = @el.find( '#' + target )
+          new plugin.controller( params )
+
+    dndOptions =
+      handle:               'h2.can-move'
+      placeholder:          'can-move-plcaeholder'
+      tolerance:            'pointer'
+      distance:             15
+      opacity:              0.6
+      forcePlaceholderSize: true
+
+    @el.find( '#sortable' ).sortable( dndOptions )
+    @el.find( '#sortable-sidebar' ).sortable( dndOptions )
+
 class Widgets extends App.Controller
   constructor: ->
     super
diff --git a/app/assets/javascripts/app/views/dashboard/ticket.jst.eco b/app/assets/javascripts/app/views/dashboard/ticket.jst.eco
index 34387c912..a18c37ad1 100644
--- a/app/assets/javascripts/app/views/dashboard/ticket.jst.eco
+++ b/app/assets/javascripts/app/views/dashboard/ticket.jst.eco
@@ -1,7 +1,7 @@
   <div class="span9">
     <div class="page-header clearfix">
       <div class="page-header-title">
-        <h2 class="can-move"><%- @T( @overview.name ) %> <small><a href="#" data-type="settings" class="glyphicon glyphicon-edit"></a></small></h2>
+        <h2 class="can-move"><%- @T( @overview.name ) %> <small><% if @overview.id: %><a href="#" data-type="settings" class="glyphicon glyphicon-edit"></a><% end %></small></h2>
       </div>
       <div class="page-header-meta">
           <ul class="pagination">
diff --git a/app/assets/javascripts/app/views/organization_zoom.jst.eco b/app/assets/javascripts/app/views/organization_zoom.jst.eco
index 36e2ee833..5ad33ddbc 100644
--- a/app/assets/javascripts/app/views/organization_zoom.jst.eco
+++ b/app/assets/javascripts/app/views/organization_zoom.jst.eco
@@ -9,10 +9,7 @@
       <h1></h1>
     </div>
 
-    <div class="ticket-answer">
-      <div class="article-view"></div>
-      <div class="edit"></div>
-    </div>
+    <div class="main-overviews" id="sortable"></div>
 
   </div>
 </div>
\ No newline at end of file
diff --git a/app/assets/javascripts/app/views/user_zoom.jst.eco b/app/assets/javascripts/app/views/user_zoom.jst.eco
index 36e2ee833..5ad33ddbc 100644
--- a/app/assets/javascripts/app/views/user_zoom.jst.eco
+++ b/app/assets/javascripts/app/views/user_zoom.jst.eco
@@ -9,10 +9,7 @@
       <h1></h1>
     </div>
 
-    <div class="ticket-answer">
-      <div class="article-view"></div>
-      <div class="edit"></div>
-    </div>
+    <div class="main-overviews" id="sortable"></div>
 
   </div>
 </div>
\ No newline at end of file
diff --git a/app/controllers/tickets_controller.rb b/app/controllers/tickets_controller.rb
index 326ccde40..05c2e7837 100644
--- a/app/controllers/tickets_controller.rb
+++ b/app/controllers/tickets_controller.rb
@@ -364,7 +364,9 @@ class TicketsController < ApplicationController
     tickets = Ticket.search(
       :limit        => params[:limit],
       :query        => params[:term],
+      :condition    => params[:condition],
       :current_user => current_user,
+      :detail       => params[:detail]
     )
     assets = {}
     ticket_result = []
@@ -375,8 +377,9 @@ class TicketsController < ApplicationController
 
     # return result
     render :json => {
-      :tickets => ticket_result,
-      :assets  => assets,
+      :tickets       => ticket_result,
+      :tickets_count => tickets.count,
+      :assets        => assets,
     }
   end
 
diff --git a/app/models/ticket/search.rb b/app/models/ticket/search.rb
index 14abbacb2..0d9b5c113 100644
--- a/app/models/ticket/search.rb
+++ b/app/models/ticket/search.rb
@@ -16,6 +16,20 @@ returns
 
   result = [ticket_model1, ticket_model2]
 
+
+search tickets
+
+  result = Ticket.search(
+    :current_user => User.find(123),
+    :query        => 'search something',
+    :limit        => 15,
+    :full         => 0
+  )
+
+returns
+
+  result = [1,3,5,6,7]
+
 =end
 
   def search (params)
@@ -24,9 +38,13 @@ returns
     query        = params[:query]
     limit        = params[:limit] || 12
     current_user = params[:current_user]
+    full         = false
+    if params[:full] || !params.has_key?(:full)
+      full = true
+    end
 
     # try search index backend
-    if SearchIndexBackend.enabled?
+    if !params[:detail] && SearchIndexBackend.enabled?
       query_extention = {}
       query_extention['bool'] = {}
       query_extention['bool']['must'] = []
@@ -39,28 +57,31 @@ returns
         groups.each {|group|
           group_condition.push group.name
         }
-        condition = {
+        access_condition = {
           'query_string' => { 'default_field' => 'Ticket.group.name', 'query' => "\"#{group_condition.join('" OR "')}\"" }
         }
-        query_extention['bool']['must'].push condition
+        query_extention['bool']['must'].push access_condition
       else
         if !current_user.organization || ( !current_user.organization.shared || current_user.organization.shared == false )
-          condition = {
+          access_condition = {
             'query_string' => { 'default_field' => 'Ticket.customer_id', 'query' => current_user.id }
           }
           #  customer_id: XXX
           #          conditions = [ 'customer_id = ?', current_user.id ]
         else
-          condition = {
+          access_condition = {
             'query_string' => { 'query' => "Ticket.customer_id:#{current_user.id} OR Ticket.organization_id:#{current_user.organization.id}" }
           }
           # customer_id: XXX OR organization_id: XXX
           #          conditions = [ '( customer_id = ? OR organization_id = ? )', current_user.id, current_user.organization.id ]
         end
-        query_extention['bool']['must'].push condition
+        query_extention['bool']['must'].push access_condition
       end
 
       ids = SearchIndexBackend.search( query, limit, 'Ticket', query_extention )
+      if !full
+        return ids
+      end
       tickets = []
       ids.each { |id|
         tickets.push Ticket.lookup( :id => id )
@@ -69,38 +90,53 @@ returns
     end
 
     # fallback do sql query
-    conditions = []
+    access_condition = []
     if current_user.is_role('Agent')
       group_ids = Group.select( 'groups.id' ).joins(:users).
       where( 'groups_users.user_id = ?', current_user.id ).
       where( 'groups.active = ?', true ).
       map( &:id )
-      conditions = [ 'group_id IN (?)', group_ids ]
+      access_condition = [ 'group_id IN (?)', group_ids ]
     else
       if !current_user.organization || ( !current_user.organization.shared || current_user.organization.shared == false )
-        conditions = [ 'customer_id = ?', current_user.id ]
+        access_condition = [ 'customer_id = ?', current_user.id ]
       else
-        conditions = [ '( customer_id = ? OR organization_id = ? )', current_user.id, current_user.organization.id ]
+        access_condition = [ '( customer_id = ? OR organization_id = ? )', current_user.id, current_user.organization.id ]
       end
     end
 
     # do query
     # - stip out * we already search for *query* -
-    query.gsub! '*', ''
-    tickets_all = Ticket.select('DISTINCT(tickets.id)').
-    where(conditions).
-    where( '( `tickets`.`title` LIKE ? OR `tickets`.`number` LIKE ? OR `ticket_articles`.`body` LIKE ? OR `ticket_articles`.`from` LIKE ? OR `ticket_articles`.`to` LIKE ? OR `ticket_articles`.`subject` LIKE ?)', "%#{query}%", "%#{query}%", "%#{query}%", "%#{query}%", "%#{query}%", "%#{query}%" ).
-    joins(:articles).
-    order('`tickets`.`created_at` DESC').
-    limit(limit)
-
-    # build result list
-    tickets = []
-    tickets_all.each do |ticket|
-      tickets.push Ticket.lookup( :id => ticket.id )
+    if query
+      query.gsub! '*', ''
+      tickets_all = Ticket.select('DISTINCT(tickets.id)').
+      where(access_condition).
+      where( '( `tickets`.`title` LIKE ? OR `tickets`.`number` LIKE ? OR `ticket_articles`.`body` LIKE ? OR `ticket_articles`.`from` LIKE ? OR `ticket_articles`.`to` LIKE ? OR `ticket_articles`.`subject` LIKE ?)', "%#{query}%", "%#{query}%", "%#{query}%", "%#{query}%", "%#{query}%", "%#{query}%" ).
+      joins(:articles).
+      order('`tickets`.`created_at` DESC').
+      limit(limit)
+    else
+      tickets_all = Ticket.select('DISTINCT(tickets.id)').
+      where(access_condition).
+      where(params[:condition]).
+      order('`tickets`.`created_at` DESC').
+      limit(limit)
     end
 
-    tickets
+    # build result list
+    if !full
+      ids = []
+      tickets_all.each { |ticket|
+        ids.push ticket.id
+      }
+      return ids
+    end
+
+    tickets = []
+    tickets_all.each { |ticket|
+      tickets.push Ticket.lookup( :id => ticket.id )
+    }
+    return tickets
   end
 
 end