Fixes #2780 - Shared Organisation issue create your first ticket
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3 changed files with 22 additions and 5 deletions
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@ -1314,7 +1314,7 @@ class Table extends App.Controller
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return if ticketListShow[0] || @permissionCheck('ticket.agent')
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tickets_count = user.lifetimeCustomerTicketsCount()
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@html App.view('customer_not_ticket_exists')(has_any_tickets: tickets_count > 0)
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@html App.view('customer_not_ticket_exists')(has_any_tickets: tickets_count > 0, is_allowed_to_create_ticket: @Config.get('customer_ticket_create'))
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if tickets_count == 0
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@listenTo user, 'refresh', =>
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@ -6,11 +6,15 @@
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<% if @has_any_tickets: %>
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<p><%- @T('You have no tickets to display in this overview.') %></p>
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<% else: %>
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<% if @is_allowed_to_create_ticket: %>
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<p><%- @T('You have not created a ticket yet.') %></p>
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<p><%- @T('The way to communicate with us is this thing called "ticket".') %></p>
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<p><%- @T('Please click the button below to create your first one.') %></p>
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<p><a class="btn btn--primary" href="#customer_ticket_new"><%- @T('Create your first ticket') %></a></p>
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<% else: %>
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<p><%- @T('You currently don\'t have any tickets.') %></p>
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<% end %>
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<% end %>
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</div>
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</div>
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@ -23,6 +23,19 @@ RSpec.describe 'Overview', type: :system do
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end
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end
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def authenticate
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Setting.set('customer_ticket_create', false)
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customer
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end
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it 'does not show create button when ticket creation via web is disabled', authenticated_as: :authenticate do
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visit "ticket/view/#{main_overview.link}"
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within :active_content do
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expect(page).to have_text 'You currently don\'t have any tickets.'
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end
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end
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it 'shows overview-specific message if customer has tickets in other overview', performs_jobs: true do
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perform_enqueued_jobs only: TicketUserTicketCounterJob do
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create(:ticket, customer: customer)
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