commit
c8e7ce9d63
3 changed files with 113 additions and 118 deletions
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@ -4,14 +4,11 @@ require 'builder'
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class Integration::SipgateController < ApplicationController
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before_filter :check_configured
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# notify about inbound call / block inbound call
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def in
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http_log_config facility: 'sipgate.io'
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return if !configured?
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if params['event'] == 'newCall'
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config = Setting.get('sipgate_config')
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config_inbound = config[:inbound] || {}
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block_caller_ids = config_inbound[:block_caller_ids] || []
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@ -31,12 +28,12 @@ class Integration::SipgateController < ApplicationController
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if params['user']
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params['comment'] = "#{params['user']} -> reject, busy"
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end
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update_log(params)
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Cti::Log.process(params)
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return true
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}
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end
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update_log(params)
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Cti::Log.process(params)
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xml = Builder::XmlMarkup.new(indent: 2)
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xml.instruct!
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@ -46,10 +43,6 @@ class Integration::SipgateController < ApplicationController
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# set caller id of outbound call
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def out
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http_log_config facility: 'sipgate.io'
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return if !configured?
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config = Setting.get('sipgate_config')
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config_outbound = config[:outbound][:routing_table]
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default_caller_id = config[:outbound][:default_caller_id]
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@ -84,125 +77,26 @@ class Integration::SipgateController < ApplicationController
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if from
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params['from'] = from
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end
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update_log(params)
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Cti::Log.process(params)
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end
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private
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def configured?
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def check_configured
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http_log_config facility: 'sipgate.io'
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if !Setting.get('sipgate_integration')
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xml_error('Feature is disable, please contact your admin to enable it!')
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return false
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return
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end
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config = Setting.get('sipgate_config')
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if !config || !config[:inbound] || !config[:outbound]
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xml_error('Feature not configured, please contact your admin!')
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return false
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return
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end
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true
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end
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def update_log(params)
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user = params['user']
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if params['user'] && params['user'].class == Array
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user = params['user'].join(', ')
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end
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from_comment = nil
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to_comment = nil
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preferences = nil
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if params['direction'] == 'in'
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to_comment = user
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from_comment, preferences = update_log_item('from')
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else
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from_comment = user
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to_comment, preferences = update_log_item('to')
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end
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comment = nil
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if params['cause']
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comment = params['cause']
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end
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if params['event'] == 'newCall'
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Cti::Log.create(
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direction: params['direction'],
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from: params['from'],
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from_comment: from_comment,
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to: params['to'],
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to_comment: to_comment,
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call_id: params['callId'],
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comment: comment,
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state: params['event'],
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preferences: preferences,
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)
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elsif params['event'] == 'answer'
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log = Cti::Log.find_by(call_id: params['callId'])
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raise "No such call_id #{params['callId']}" if !log
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log.state = 'answer'
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log.start = Time.zone.now
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if user
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log.to_comment = user
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end
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log.comment = comment
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log.save
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elsif params['event'] == 'hangup'
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log = Cti::Log.find_by(call_id: params['callId'])
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raise "No such call_id #{params['callId']}" if !log
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if params['direction'] == 'in' && log.state == 'newCall'
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log.done = false
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end
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if params['direction'] == 'in' && log.to_comment == 'voicemail'
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log.done = false
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end
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log.state = 'hangup'
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log.end = Time.zone.now
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log.comment = comment
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log.save
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else
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raise "Unknown event #{params['event']}"
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end
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end
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def update_log_item(direction)
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from_comment_known = ''
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from_comment_maybe = ''
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preferences_known = {}
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preferences_known[direction] = []
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preferences_maybe = {}
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preferences_maybe[direction] = []
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caller_ids = Cti::CallerId.lookup(params[direction])
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caller_ids.each { |record|
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if record.level == 'known'
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preferences_known[direction].push record
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else
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preferences_maybe[direction].push record
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end
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comment = ''
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if record.user_id
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user = User.lookup(id: record.user_id)
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if user
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comment += user.fullname
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end
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elsif !record.comment.empty?
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comment += record.comment
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end
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if record.level == 'known'
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if !from_comment_known.empty?
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from_comment_known += ','
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end
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from_comment_known += comment
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else
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if !from_comment_maybe.empty?
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from_comment_maybe += ','
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end
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from_comment_maybe += comment
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end
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}
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return [from_comment_known, preferences_known] if !from_comment_known.empty?
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return ["maybe #{from_comment_maybe}", preferences_maybe] if !from_comment_maybe.empty?
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nil
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def config
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@config ||= Setting.get('sipgate_config')
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end
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def xml_error(error)
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@ -233,5 +233,45 @@ returns
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caller_ids
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end
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def self.get_comment_preferences(caller_id, direction)
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from_comment_known = ''
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from_comment_maybe = ''
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preferences_known = {}
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preferences_known[direction] = []
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preferences_maybe = {}
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preferences_maybe[direction] = []
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self.lookup(caller_id).each { |record|
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if record.level == 'known'
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preferences_known[direction].push record
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else
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preferences_maybe[direction].push record
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end
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comment = ''
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if record.user_id
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user = User.lookup(id: record.user_id)
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if user
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comment += user.fullname
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end
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elsif !record.comment.empty?
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comment += record.comment
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end
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if record.level == 'known'
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if !from_comment_known.empty?
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from_comment_known += ','
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end
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from_comment_known += comment
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else
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if !from_comment_maybe.empty?
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from_comment_maybe += ','
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end
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from_comment_maybe += comment
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end
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}
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return [from_comment_known, preferences_known] if !from_comment_known.empty?
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return ["maybe #{from_comment_maybe}", preferences_maybe] if !from_comment_maybe.empty?
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nil
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end
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end
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end
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@ -254,6 +254,67 @@ returns
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}
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end
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# processes a incoming event
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def self.process(params)
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comment = params['cause']
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event = params['event']
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user = params['user']
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if Array === user
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user = user.join(', ')
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end
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from_comment = nil
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to_comment = nil
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preferences = nil
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if params['direction'] == 'in'
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to_comment = user
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from_comment, preferences = CallerId.get_comment_preferences(params['from'], params['direction'])
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else
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from_comment = user
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to_comment, preferences = CallerId.get_comment_preferences(params['to'], params['direction'])
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end
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case event
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when 'newCall'
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self.create(
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direction: params['direction'],
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from: params['from'],
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from_comment: from_comment,
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to: params['to'],
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to_comment: to_comment,
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call_id: params['callId'],
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comment: comment,
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state: event,
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preferences: preferences,
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)
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when 'answer'
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log = self.find_by(call_id: params['callId'])
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raise "No such call_id #{params['callId']}" if !log
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log.state = 'answer'
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log.start = Time.zone.now
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if user
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log.to_comment = user
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end
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log.comment = comment
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log.save
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when 'hangup'
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log = self.find_by(call_id: params['callId'])
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raise "No such call_id #{params['callId']}" if !log
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if params['direction'] == 'in' && log.state == 'newCall'
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log.done = false
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end
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if params['direction'] == 'in' && log.to_comment == 'voicemail'
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log.done = false
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end
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log.state = 'hangup'
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log.end = Time.zone.now
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log.comment = comment
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log.save
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else
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raise ArgumentError, "Unknown event #{event}"
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end
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end
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def push_event
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users = User.with_permissions('cti.agent')
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users.each { |user|
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