Added ability to add custom notes to ticket create screen.

app/assets/javascripts/app/controllers/agent_ticket_create.coffee

@@ -94,6 +94,10 @@ class App.TicketCreate extends App.Controller
     else
       @$('[name="cc"]').closest('.form-group').addClass('hide')
 
+    # show notice
+    @$('.js-note').addClass('hide')
+    @$(".js-note[data-type='#{type}']").removeClass('hide')
+
     App.TaskManager.touch(@task_key)
 
   meta: =>

app/assets/javascripts/app/views/agent_ticket_create.jst.eco

@@ -3,28 +3,31 @@
     <div class="newTicket">
       <div class="box box--newTicket">
         <div class="page-header">
-          <h1><%- @T( @head ) %></h1>
+          <h1><%- @T(@head) %></h1>
         </div>
 
         <div class="page-content">
           <ul class="tabs type-tabs">
-
             <li class="tab u-textTruncate" data-type="phone-in">
               <%- @Icon('received-calls', 'tab-icon') %>
               <%- @T('Received Call') %>
             </li>
-
             <li class="tab u-textTruncate" data-type="phone-out">
               <%- @Icon('outbound-calls', 'tab-icon') %>
               <%- @T('Outbound Call') %>
             </li>
-
-           <li class="tab u-textTruncate" data-type="email-out">
+            <li class="tab u-textTruncate" data-type="email-out">
               <%- @Icon('email', 'tab-icon') %>
               <%- @T('Send Email') %>
             </li>
           </ul>
 
+          <% if !_.isEmpty(@C('ui_ticket_create_notes')): %>
+            <% for type, note of @C('ui_ticket_create_notes'): %>
+              <div class="alert alert--warning js-note" role="alert" data-type="<%= type %>"><%- @T(note) %></div>
+            <% end %>
+          <% end %>
+
           <form role="form" class="ticket-create">
             <input type="hidden" name="formSenderType"/>
             <input type="hidden" name="form_id" value="<%= @form_id %>"/>
@@ -46,7 +49,6 @@
       </div>
     </div>
   </div>
-
   <div class="tabsSidebar vertical"></div>
 </div>
 <!--

db/seeds/settings.rb

@@ -698,6 +698,20 @@ Setting.create_if_not_exists(
   },
   frontend: true
 )
+Setting.create_if_not_exists(
+  title: 'Set notes for ticket create types.',
+  name: 'ui_ticket_create_notes',
+  area: 'UI::TicketCreate',
+  description: 'Set notes for ticket create types by selecting type.',
+  options: {},
+  state: {
+    #'email-out' => 'Attention: When creating a ticket an e-mail is sent.',
+  },
+  preferences: {
+    permission: ['admin.ui'],
+  },
+  frontend: true
+)
 
 Setting.create_if_not_exists(
   title: 'New User Accounts',