diff --git a/app/models/observer/ticket/notification/background_job.rb b/app/models/observer/ticket/notification/background_job.rb index abaa86a7b..5a61bb463 100644 --- a/app/models/observer/ticket/notification/background_job.rb +++ b/app/models/observer/ticket/notification/background_job.rb @@ -229,11 +229,10 @@ class Observer::Ticket::Notification::BackgroundJob def template_create(user, ticket, article, _ticket_changes) article_content = '' if article - article_content = '<snip> + article_content = 'i18n(Information):
#{article.body.text2html}
-</snip>

' end @@ -295,11 +294,10 @@ State: i18n(#{ticket.state.name.text2html})
} article_content = '' if article - article_content = '<snip> + article_content = 'i18n(Information):
#{article.body.text2html}
-</snip>

' end @@ -312,7 +310,7 @@ Ticket (#{ticket.title.text2html}) wurde von "#{ticket.updated_by.fullname.te
-Ă„nderungen:
+i18n(Changes):
' + changes + '

@@ -329,7 +327,7 @@ Ticket (#{ticket.title.text2html}) has been updated by "#{ticket.updated_by.f
-Changes:
+i18n(Changes):
' + changes + '

@@ -389,7 +387,7 @@ Changes:
def template_footer(_user, _ticket, _article) '

- i18n(View this directly here) + i18n(View this in Zammad)