Fixes #2293 - Any user can be set as a replacement for out of office.

app/assets/javascripts/app/controllers/_profile/out_of_office.coffee

@@ -75,6 +75,13 @@ class ProfileOutOfOffice extends App.ControllerSubContent
             translate: false
             disableCreateObject: true
             value: @localData
+            source: "#{@apiPath}/users/search?full=true"
+            sourceType: 'POST'
+            queryCallback: (query) ->
+              return JSON.stringify(
+                query: query
+                permissions: ['ticket.agent']
+              )
           ]
       noFieldset: true
       params: @localData

app/assets/javascripts/app/lib/app_post/_object_organization_autocompletion.coffee

@@ -39,6 +39,8 @@ class App.ObjectOrganizationAutocompletion extends App.Controller
 
     @key = Math.floor( Math.random() * 999999 ).toString()
 
+    if !@attribute.sourceType
+      @attribute.sourceType = 'GET'
     if !@attribute.source
       @attribute.source = "#{@apiPath}/search/user-organization"
     @build()
@@ -345,12 +347,16 @@ class App.ObjectOrganizationAutocompletion extends App.Controller
       @lazySearch(query)
 
   searchObject: (query) =>
+    data =
+      query: query
+    if @attribute.queryCallback
+      data = @attribute.queryCallback(query)
+
     @ajax(
       id:          "searchObject#{@key}"
-      type:  'GET'
+      type:        @attribute.sourceType
       url:         @attribute.source
-      data:
-        query: query
+      data:        data
       processData: true
       success:     (data, status, xhr) =>
         @emptyResultList()
@@ -358,7 +364,14 @@ class App.ObjectOrganizationAutocompletion extends App.Controller
         # load assets
         App.Collection.loadAssets(data.assets)
 
-        # build markup
+        # user search endpoint
+        if data.user_ids
+          for id in data.user_ids
+            object = App[@objectSingle].fullLocal(id)
+            @recipientList.append(@buildObjectItem(object))
+
+        # global search endpoint
+        else
           for item in data.result
 
             # organization
@@ -371,7 +384,7 @@ class App.ObjectOrganizationAutocompletion extends App.Controller
                 @$('.dropdown-menu').append(@buildOrganizationMembers(organization))
 
             # objectss
-          if item.type is @objectSingle
+            else if item.type is @objectSingle
               object = App[@objectSingle].fullLocal(item.id)
               @recipientList.append(@buildObjectItem(object))
 

app/controllers/users_controller.rb

@@ -211,8 +211,9 @@ class UsersController < ApplicationController
   # @parameter        query              [String]                               The search query.
   # @parameter        limit              [Integer]                              The limit of search results.
   # @parameter        ids(multi)         [Array<Integer>]                       A list of User IDs which should be returned
-  # @parameter        role_ids(multi)   [Array<String>]                      A list of Role identifiers to which the Users have to be allocated to.
-  # @parameter        group_ids(multi)  [Hash<String=>String,Array<String>>] A list of Group identifiers to which the Users have to be allocated to.
+  # @parameter        role_ids(multi)    [Array<Integer>]                       A list of Role identifiers to which the Users have to be allocated to.
+  # @parameter        group_ids(multi)   [Hash<String=>Integer,Array<Integer>>] A list of Group identifiers to which the Users have to be allocated to.
+  # @parameter        permissions(multi) [Array<String>]                        A list of Permission identifiers to which the Users have to be allocated to.
   # @parameter        full               [Boolean]                              Defines if the result should be
   #                                                                             true: { user_ids => [1,2,...], assets => {...} }
   #                                                                             or false: [{:id => user.id, :label => "firstname lastname <email>", :value => "firstname lastname <email>"},...].

spec/system/profile/out_of_office_spec.rb

@@ -0,0 +1,20 @@
+# Copyright (C) 2012-2021 Zammad Foundation, http://zammad-foundation.org/
+
+require 'rails_helper'
+
+RSpec.describe 'Profile > Out of Office', type: :system do
+  before do
+    visit 'profile/out_of_office'
+    sleep 3 # wait for popover killer to pass
+  end
+
+  it 'does find agents' do
+    find(:css, '.js-objectSelect').send_keys('Agent')
+    expect(page).to have_text('Agent 1 Test', wait: 20)
+  end
+
+  it 'does not find customers' do
+    find(:css, '.js-objectSelect').send_keys('Nicole')
+    expect(page).to have_no_text('Nicole Braun', wait: 20)
+  end
+end