Improved test.
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0cca58f0b7
commit
d0bafea5e7
2 changed files with 26 additions and 8 deletions
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@ -280,13 +280,14 @@ returns
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processes a incoming event
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Cti::Log.process(
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'cause' => '',
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'event' => 'newCall',
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'user' => 'user 1',
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'from' => '4912347114711',
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'to' => '4930600000000',
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'callId' => '43545211', # or call_id
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'direction' => 'in',
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cause: '',
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event: 'newCall',
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user: 'user 1',
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from: '4912347114711',
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to: '4930600000000',
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callId: '43545211', # or call_id
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direction: 'in',
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queue: 'helpdesk', # optional
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)
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=end
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@ -295,6 +296,7 @@ Cti::Log.process(
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cause = params['cause']
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event = params['event']
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user = params['user']
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queue = params['queue']
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call_id = params['callId'] || params['call_id']
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if user.class == Array
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user = user.join(', ')
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@ -329,6 +331,7 @@ Cti::Log.process(
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to_comment: to_comment,
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call_id: call_id,
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comment: cause,
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queue: queue,
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state: event,
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initialized_at: Time.zone.now,
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preferences: preferences,
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@ -153,6 +153,7 @@ RSpec.describe 'Integration CTI', type: :request do
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expect(log.from_comment).to eq('user 1')
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expect(log.to_comment).to eq('CallerId Customer1')
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expect(log.comment).to be_nil
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expect(log.queue).to be_nil
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expect(log.state).to eq('newCall')
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expect(log.done).to eq(true)
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expect(log.initialized_at).to be_truthy
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@ -173,6 +174,7 @@ RSpec.describe 'Integration CTI', type: :request do
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expect(log.from_comment).to eq('user 1')
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expect(log.to_comment).to eq('CallerId Customer1')
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expect(log.comment).to eq('cancel')
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expect(log.queue).to be_nil
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expect(log.state).to eq('hangup')
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expect(log.done).to eq(true)
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expect(log.initialized_at).to be_truthy
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@ -193,6 +195,7 @@ RSpec.describe 'Integration CTI', type: :request do
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expect(log.from_comment).to eq('user 1')
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expect(log.to_comment).to eq('CallerId Customer1')
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expect(log.comment).to be_nil
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expect(log.queue).to be_nil
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expect(log.state).to eq('newCall')
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expect(log.done).to eq(true)
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expect(log.initialized_at).to be_truthy
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@ -213,6 +216,7 @@ RSpec.describe 'Integration CTI', type: :request do
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expect(log.from_comment).to eq('user 1')
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expect(log.to_comment).to eq('CallerId Customer1')
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expect(log.comment).to be_nil
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expect(log.queue).to be_nil
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expect(log.state).to eq('answer')
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expect(log.done).to eq(true)
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expect(log.initialized_at).to be_truthy
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@ -233,6 +237,7 @@ RSpec.describe 'Integration CTI', type: :request do
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expect(log.from_comment).to eq('user 1')
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expect(log.to_comment).to eq('CallerId Customer1')
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expect(log.comment).to eq('normalClearing')
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expect(log.queue).to be_nil
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expect(log.state).to eq('hangup')
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expect(log.done).to eq(true)
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expect(log.initialized_at).to be_truthy
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@ -253,6 +258,7 @@ RSpec.describe 'Integration CTI', type: :request do
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expect(log.to_comment).to eq('user 1')
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expect(log.from_comment).to eq('CallerId Customer1')
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expect(log.comment).to be_nil
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expect(log.queue).to be_nil
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expect(log.state).to eq('newCall')
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expect(log.done).to eq(false)
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expect(log.initialized_at).to be_truthy
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@ -273,6 +279,7 @@ RSpec.describe 'Integration CTI', type: :request do
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expect(log.to_comment).to eq('user 1')
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expect(log.from_comment).to eq('CallerId Customer1')
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expect(log.comment).to be_nil
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expect(log.queue).to be_nil
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expect(log.state).to eq('answer')
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expect(log.done).to eq(true)
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expect(log.initialized_at).to be_truthy
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@ -293,6 +300,7 @@ RSpec.describe 'Integration CTI', type: :request do
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expect(log.to_comment).to eq('user 1')
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expect(log.from_comment).to eq('CallerId Customer1')
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expect(log.comment).to eq('normalClearing')
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expect(log.queue).to be_nil
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expect(log.state).to eq('hangup')
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expect(log.done).to eq(true)
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expect(log.initialized_at).to be_truthy
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@ -313,6 +321,7 @@ RSpec.describe 'Integration CTI', type: :request do
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expect(log.to_comment).to eq('user 1,user 2')
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expect(log.from_comment).to eq('CallerId Customer1')
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expect(log.comment).to be_nil
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expect(log.queue).to be_nil
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expect(log.state).to eq('newCall')
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expect(log.done).to eq(false)
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expect(log.initialized_at).to be_truthy
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@ -333,6 +342,7 @@ RSpec.describe 'Integration CTI', type: :request do
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expect(log.to_comment).to eq('voicemail')
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expect(log.from_comment).to eq('CallerId Customer1')
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expect(log.comment).to be_nil
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expect(log.queue).to be_nil
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expect(log.state).to eq('answer')
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expect(log.done).to eq(true)
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expect(log.initialized_at).to be_truthy
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@ -353,6 +363,7 @@ RSpec.describe 'Integration CTI', type: :request do
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expect(log.to_comment).to eq('voicemail')
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expect(log.from_comment).to eq('CallerId Customer1')
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expect(log.comment).to eq('normalClearing')
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expect(log.queue).to be_nil
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expect(log.state).to eq('hangup')
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expect(log.done).to eq(false)
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expect(log.initialized_at).to be_truthy
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@ -373,6 +384,7 @@ RSpec.describe 'Integration CTI', type: :request do
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expect(log.to_comment).to eq('user 1,user 2')
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expect(log.from_comment).to eq('CallerId Customer1')
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expect(log.comment).to be_nil
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expect(log.queue).to be_nil
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expect(log.state).to eq('newCall')
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expect(log.done).to eq(false)
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expect(log.initialized_at).to be_truthy
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@ -393,6 +405,7 @@ RSpec.describe 'Integration CTI', type: :request do
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expect(log.to_comment).to eq('user 1,user 2')
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expect(log.from_comment).to eq('CallerId Customer1')
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expect(log.comment).to eq('normalClearing')
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expect(log.queue).to be_nil
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expect(log.state).to eq('hangup')
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expect(log.done).to eq(false)
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expect(log.initialized_at).to be_truthy
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@ -415,6 +428,7 @@ RSpec.describe 'Integration CTI', type: :request do
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expect(log.preferences['to']).to be_falsey
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expect(log.preferences['from']).to be_truthy
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expect(log.comment).to be_nil
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expect(log.queue).to be_nil
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expect(log.state).to eq('newCall')
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expect(log.done).to eq(false)
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expect(log.initialized_at).to be_truthy
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@ -424,7 +438,7 @@ RSpec.describe 'Integration CTI', type: :request do
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expect(log.duration_talking_time).to be_nil
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# inbound - IV - new call
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params = 'event=newCall&direction=in&to=4930600000000&from=anonymous&call_id=1234567890-7&user%5B%5D=user+1,user+2'
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params = 'event=newCall&direction=in&to=4930600000000&from=anonymous&call_id=1234567890-7&user%5B%5D=user+1,user+2&queue=some_queue_name'
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post "/api/v1/cti/#{token}", params: params
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expect(response).to have_http_status(200)
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log = Cti::Log.find_by(call_id: '1234567890-7')
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@ -437,6 +451,7 @@ RSpec.describe 'Integration CTI', type: :request do
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expect(log.preferences['to']).to be_falsey
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expect(log.preferences['from']).to be_falsey
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expect(log.comment).to be_nil
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expect(log.queue).to eq('some_queue_name')
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expect(log.state).to eq('newCall')
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expect(log.done).to eq(false)
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expect(log.initialized_at).to be_truthy
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