diff --git a/app/assets/javascripts/app/controllers/cti.coffee b/app/assets/javascripts/app/controllers/cti.coffee
index cd8ebf3a4..5bba344db 100644
--- a/app/assets/javascripts/app/controllers/cti.coffee
+++ b/app/assets/javascripts/app/controllers/cti.coffee
@@ -63,16 +63,17 @@ class App.CTI extends App.Controller
     )
 
   notify: (data) ->
-    App.Event.trigger 'notify', {
-      type:    'notice'
-      msg:     App.i18n.translateContent('Call from %s for %s', data.from, data.to)
-      timeout: 12000
-    }
+    text = App.i18n.translateContent('Call from %s for %s', data.from_comment || data_from, data.to_comment || data.to)
+    title = App.Utils.html2text(text.replace(/<.+?>/g, '"'))
+    @notifyDesktop(
+      url: '#cti'
+      title: title
+    )
+    App.OnlineNotification.play()
 
   featureActive: =>
     return true
-    if @Config.get('sipgate_integration')
-      return true
+    return true if @Config.get('sipgate_integration')
     false
 
   render: ->
@@ -98,6 +99,30 @@ class App.CTI extends App.Controller
       "#{mins}:#{secs}"
 
     for item in @list
+      if item.state is 'newCall'
+        item.state_human = 'ringing'
+      else if item.state is 'answer'
+        item.state_human = 'connected'
+      else if item.state is 'hangup'
+        if item.comment is 'cancel'
+          item.state_human = 'not reached'
+        else if item.comment is 'noAnswer'
+          item.state_human = 'not reached'
+        else if item.comment is 'congestion'
+          item.state_human = 'not reached'
+        else if item.comment is 'busy'
+          item.state_human = 'busy'
+        else if item.comment is 'notFound'
+          item.state_human = 'not exist'
+        else if item.comment is 'normalClearing'
+          item.state_human = ''
+        else
+          item.state_human = item.comment
+      else
+        item.state_human = item.state
+        if item.comment
+          item.state_human += ", #{item.comment}"
+
       if item.start && item.end
         item.duration = format((Date.parse(item.end) - Date.parse(item.start))/1000)
     @html App.view('cti/index')(
@@ -121,7 +146,11 @@ class App.CTI extends App.Controller
     @navupdate '#cti'
 
   counter: =>
-    @meta.counter
+    count = 0
+    for item in @list
+      if item.state is 'hangup' && !item.done
+        count++
+    @meta.counter + count
 
   switch: (state = undefined) =>
 
diff --git a/app/assets/javascripts/app/views/cti/index.jst.eco b/app/assets/javascripts/app/views/cti/index.jst.eco
index 313bb3b05..f4d637872 100644
--- a/app/assets/javascripts/app/views/cti/index.jst.eco
+++ b/app/assets/javascripts/app/views/cti/index.jst.eco
@@ -8,9 +8,8 @@
           <th style="width: 28px;"></th>
           <th><%- @T('From') %></th>
           <th><%- @T('To') %></th>
-          <th><%- @T('State') %></th>
-          <th><%- @T('Comment') %></th>
-          <th><%- @T('Duration') %></th>
+          <th style="width: 200px;"></th>
+          <th style="width: 100px;"><%- @T('Duration') %></th>
           <th><%- @T('Time') %></th>
         </tr>
       </thead>
@@ -20,8 +19,7 @@
           <td><% if item.state is 'hangup': %><input type="checkbox" class="js-check" <% if item.done: %>checked<% end %>><% end %>
           <td><% if item.from_comment: %><%= item.from_comment %><br><% end %><%= item.from %></td>
           <td><% if item.to_comment: %><%= item.to_comment %><br><% end %><%= item.to %></td>
-          <td><%= item.state %></td>
-          <td><%= item.comment %></td>
+          <td><%- @T(item.state_human) %></td>
           <td><%= item.duration %></td>
           <td><%- @humanTime(item.created_at) %></td>
         </tr>
diff --git a/app/models/cti/log.rb b/app/models/cti/log.rb
index bf97b138a..39a94b056 100644
--- a/app/models/cti/log.rb
+++ b/app/models/cti/log.rb
@@ -11,9 +11,9 @@ module Cti
   Cti::Log.create(
     direction: 'in',
     from: '007',
-    from_comment: '',
+    from_comment: 'AAA',
     to: '008',
-    to_comment: '',
+    to_comment: 'BBB',
     call_id: '1',
     comment: '',
     state: 'newCall',