diff --git a/app/assets/javascripts/app/controllers/cti.coffee b/app/assets/javascripts/app/controllers/cti.coffee
index d312efdfc..ffc5579c7 100644
--- a/app/assets/javascripts/app/controllers/cti.coffee
+++ b/app/assets/javascripts/app/controllers/cti.coffee
@@ -130,7 +130,7 @@ class App.CTI extends App.Controller
         item.status_class = 'neutral'
       else if item.state is 'answer'
         item.state_human = 'connected'
-        item.status_class = 'pulsate-animation ok'
+        item.status_class = 'ok'
       else if item.state is 'hangup'
         item.state_human = switch item.comment
           when 'cancel', 'noAnswer', 'congestion' then 'not reached'
diff --git a/app/assets/javascripts/app/views/cti/index.jst.eco b/app/assets/javascripts/app/views/cti/index.jst.eco
index 1d4ea11a4..50ff63788 100644
--- a/app/assets/javascripts/app/views/cti/index.jst.eco
+++ b/app/assets/javascripts/app/views/cti/index.jst.eco
@@ -17,13 +17,11 @@
         <% for item in @list: %>
         <tr <% if item.state is 'hangup' && item.done: %>class="is-grayed-out"<% end %> data-id="<%- item.id %>">
           <td class="table-checkbox" style="vertical-align: middle">
-            <% if item.state is 'hangup': %>
-            <label class="checkbox-replacement">
-              <input type="checkbox" class="js-check" <% if item.done: %>checked<% end %>>
+            <label class="checkbox-replacement<% if item.state isnt 'hangup': %> is-disabled<% end %>">
+              <input type="checkbox" class="js-check"<% if item.done: %> checked<% end %><% if item.state isnt 'hangup': %> disabled<% end %>>
               <%- @Icon('checkbox', 'icon-unchecked') %>
               <%- @Icon('checkbox-checked', 'icon-checked') %>
             </label>
-            <% end %>
           </td>
           <td>
             <% shown = false %>
diff --git a/app/assets/stylesheets/zammad.scss b/app/assets/stylesheets/zammad.scss
index 201d61eec..22750d1a3 100644
--- a/app/assets/stylesheets/zammad.scss
+++ b/app/assets/stylesheets/zammad.scss
@@ -914,15 +914,11 @@ th.align-right {
 
 .table > tbody > tr > td {
   padding: 10px 10px 8px;
-  border: none;
-  box-shadow: 0 1px rgba(0,0,0,.03);
+  border-color: hsl(0,0%,95%);
 }
 
 .table-hover > tbody > tr:hover > td {
   background: white;
-  box-shadow: 
-    0 1px rgba(0,0,0,.03),
-    0 -1px rgba(0,0,0,.03);
 }
  
 .table-hover > tbody > tr:hover > th {
@@ -964,7 +960,11 @@ th.align-right {
 }
 
 .table tr.is-grayed-out {
-  opacity: 0.33;
+  color: hsl(120,1%,77%);
+  
+  .icon {
+    opacity: 0.33;
+  }
 }
 
 .table .icon-draggable,