Updated dependencies and applied new rubocop rules.

.rubocop.yml

@@ -2,13 +2,15 @@
 # https://github.com/bbatsov/rubocop/blob/master/config/enabled.yml
 
 AllCops:
-  RunRailsCops: true
   Exclude:
     - 'bin/rails'
     - 'bin/rake'
     - 'bin/spring'
     - 'db/schema.rb'
 
+Rails:
+  Enabled: true
+
 # Zammad StyleGuide
 
 Metrics/LineLength:
@@ -30,8 +32,13 @@ Style/IfUnlessModifier:
   StyleGuide: 'https://github.com/bbatsov/ruby-style-guide#if-as-a-modifier'
   Enabled: false
 
-Style/TrailingComma:
+Style/TrailingCommaInLiteral:
-  Description: 'Checks for trailing comma in parameter lists and literals.'
+  Description: 'Checks for trailing comma in array and hash literals.'
+  StyleGuide: 'https://github.com/bbatsov/ruby-style-guide#no-trailing-array-commas'
+  Enabled: false
+
+Style/TrailingCommaInArguments:
+  Description: 'Checks for trailing comma in argument lists.'
   StyleGuide: 'https://github.com/bbatsov/ruby-style-guide#no-trailing-array-commas'
   Enabled: false
 
@@ -47,12 +54,6 @@ Style/SpaceAfterMethodName:
   StyleGuide: 'https://github.com/bbatsov/ruby-style-guide#parens-no-spaces'
   Enabled: false
 
-Style/SingleSpaceBeforeFirstArg:
-  Description: >-
-                 Checks that exactly one space is used between a method name
-                 and the first argument for method calls without parentheses.
-  Enabled: false
-
 Style/LeadingCommentSpace:
   Description: 'Comments should start with a space.'
   StyleGuide: 'https://github.com/bbatsov/ruby-style-guide#hash-space'

Gemfile.lock

@@ -44,9 +44,7 @@ GEM
     addressable (2.4.0)
     arel (6.0.3)
     ast (2.2.0)
-    astrolabe (1.3.1)
+    autoprefixer-rails (6.3.1)
-      parser (~> 2.2)
-    autoprefixer-rails (6.2.3)
       execjs
       json
     biz (1.3.3)
@@ -58,7 +56,7 @@ GEM
     browser (1.1.0)
     buftok (0.2.0)
     builder (3.2.2)
-    childprocess (0.5.8)
+    childprocess (0.5.9)
       ffi (~> 1.0, >= 1.0.11)
     clavius (1.0.1)
       memoizable (~> 0.4.0)
@@ -95,7 +93,7 @@ GEM
       http_parser.rb (~> 0.6.0)
     equalizer (0.0.10)
     erubis (2.7.0)
-    eventmachine (1.0.8)
+    eventmachine (1.0.9.1)
     execjs (2.6.0)
     faraday (0.9.2)
       multipart-post (>= 1.2, < 3)
@@ -159,7 +157,7 @@ GEM
     mysql2 (0.3.20)
     naught (1.1.0)
     nenv (0.2.0)
-    net-ldap (0.12.1)
+    net-ldap (0.13.0)
     nokogiri (1.6.7.1)
       mini_portile2 (~> 2.0.0.rc2)
     notiffany (0.0.8)
@@ -177,28 +175,28 @@ GEM
       rack (>= 1.0, < 3)
     omniauth-facebook (3.0.0)
       omniauth-oauth2 (~> 1.2)
-    omniauth-google-oauth2 (0.2.10)
+    omniauth-google-oauth2 (0.3.0)
       addressable (~> 2.3)
       jwt (~> 1.0)
       multi_json (~> 1.3)
       omniauth (>= 1.1.1)
-      omniauth-oauth2 (~> 1.3.1)
+      omniauth-oauth2 (>= 1.3.1)
     omniauth-linkedin (0.2.0)
       omniauth-oauth (~> 1.0)
     omniauth-oauth (1.1.0)
       oauth
       omniauth (~> 1.0)
-    omniauth-oauth2 (1.3.1)
+    omniauth-oauth2 (1.4.0)
       oauth2 (~> 1.0)
       omniauth (~> 1.2)
     omniauth-twitter (1.2.1)
       json (~> 1.3)
       omniauth-oauth (~> 1.1)
-    parser (2.2.3.0)
+    parser (2.3.0.1)
-      ast (>= 1.1, < 3.0)
+      ast (~> 2.2)
     pluginator (1.3.0)
     polyglot (0.3.5)
-    power_assert (0.2.6)
+    power_assert (0.2.7)
     powerpack (0.1.1)
     pre-commit (0.26.0)
       pluginator (~> 1.1)
@@ -239,21 +237,19 @@ GEM
       rake (>= 0.8.7)
       thor (>= 0.18.1, < 2.0)
     rainbow (2.0.0)
-    rake (10.4.2)
+    rake (10.5.0)
     rb-fsevent (0.9.7)
     rb-inotify (0.9.5)
       ffi (>= 0.5.0)
     ref (2.0.0)
-    rubocop (0.35.1)
+    rubocop (0.36.0)
-      astrolabe (~> 1.3)
+      parser (>= 2.3.0.0, < 3.0)
-      parser (>= 2.2.3.0, < 3.0)
       powerpack (~> 0.1)
       rainbow (>= 1.99.1, < 3.0)
       ruby-progressbar (~> 1.7)
-      tins (<= 1.6.0)
     ruby-progressbar (1.7.5)
     rubyzip (1.1.7)
-    sass (3.4.20)
+    sass (3.4.21)
     sass-rails (5.0.4)
       railties (>= 4.0.0, < 5.0)
       sass (~> 3.1)
@@ -261,7 +257,7 @@ GEM
       sprockets-rails (>= 2.0, < 4.0)
       tilt (>= 1.1, < 3)
     scrub_rb (1.0.1)
-    selenium-webdriver (2.48.1)
+    selenium-webdriver (2.49.0)
       childprocess (~> 0.5)
       multi_json (~> 1.0)
       rubyzip (~> 1.0)
@@ -277,7 +273,7 @@ GEM
     simplecov-rcov (0.2.3)
       simplecov (>= 0.4.1)
     slop (3.6.0)
-    spring (1.6.1)
+    spring (1.6.2)
     sprockets (3.5.2)
       concurrent-ruby (~> 1.0)
       rack (> 1, < 3)
@@ -293,8 +289,7 @@ GEM
       ref
     thor (0.19.1)
     thread_safe (0.3.5)
-    tilt (2.0.1)
+    tilt (2.0.2)
-    tins (1.6.0)
     treetop (1.4.15)
       polyglot
       polyglot (>= 0.3.1)

app/controllers/search_controller.rb

@@ -20,10 +20,10 @@ class SearchController < ApplicationController
 
     # convert objects string into array of class names
     # e.g. user-ticket-another_object = %w( User Ticket AnotherObject )
-    if !params[:objects]
+    objects = if !params[:objects]
-      objects = Setting.get('models_searchable')
+                Setting.get('models_searchable')
               else
-      objects = params[:objects].split('-').map(&:camelize)
+                params[:objects].split('-').map(&:camelize)
               end
 
     # get priorities of result

app/controllers/sessions_controller.rb

@@ -18,10 +18,8 @@ class SessionsController < ApplicationController
     end
 
     # remember me - set session cookie to expire later
-    if params[:remember_me]
+    request.env['rack.session.options'][:expire_after] = if params[:remember_me]
-      request.env['rack.session.options'][:expire_after] = 1.year
+                                                           1.year
-    else
-      request.env['rack.session.options'][:expire_after] = nil
                                                          end
     # both not needed to set :expire_after works fine
     #  request.env['rack.session.options'][:renew] = true

app/controllers/ticket_articles_controller.rb

@@ -93,10 +93,10 @@ class TicketArticlesController < ApplicationController
     file = params[:File]
     content_type = file.content_type
     if !content_type || content_type == 'application/octet-stream'
-      if MIME::Types.type_for(file.original_filename).first
+      content_type = if MIME::Types.type_for(file.original_filename).first
-        content_type = MIME::Types.type_for(file.original_filename).first.content_type
+                       MIME::Types.type_for(file.original_filename).first.content_type
                      else
-        content_type = 'application/octet-stream'
+                       'application/octet-stream'
                      end
     end
     headers_store = {

app/controllers/users_controller.rb

@@ -15,10 +15,10 @@ class UsersController < ApplicationController
   def index
 
     # only allow customer to fetch him self
-    if role?(Z_ROLENAME_CUSTOMER) && !role?(Z_ROLENAME_ADMIN) && !role?('Agent')
+    users = if role?(Z_ROLENAME_CUSTOMER) && !role?(Z_ROLENAME_ADMIN) && !role?('Agent')
-      users = User.where( id: current_user.id )
+              User.where( id: current_user.id )
             else
-      users = User.all
+              User.all
             end
     users_all = []
     users.each {|user|
@@ -337,10 +337,10 @@ class UsersController < ApplicationController
     end
 
     # do query
-    if params[:role_ids] && !params[:role_ids].empty?
+    user_all = if params[:role_ids] && !params[:role_ids].empty?
-      user_all = User.joins(:roles).where( 'roles.id' => params[:role_ids] ).where('users.id != 1').order('users.created_at DESC').limit( params[:limit] || 20 )
+                 User.joins(:roles).where( 'roles.id' => params[:role_ids] ).where('users.id != 1').order('users.created_at DESC').limit( params[:limit] || 20 )
                else
-      user_all = User.where('id != 1').order('created_at DESC').limit( params[:limit] || 20 )
+                 User.where('id != 1').order('created_at DESC').limit( params[:limit] || 20 )
                end
 
     # build result list

app/models/activity_stream.rb

@@ -97,12 +97,12 @@ return all activity entries of an user
     customer_role = Role.lookup( name: 'Customer' )
 
     return [] if role_ids.include?(customer_role.id)
-    if group_ids.empty?
+    stream = if group_ids.empty?
-      stream = ActivityStream.where('(role_id IN (?) AND group_id is NULL)', role_ids )
+               ActivityStream.where('(role_id IN (?) AND group_id is NULL)', role_ids )
                              .order( 'created_at DESC, id DESC' )
                              .limit( limit )
              else
-      stream = ActivityStream.where('(role_id IN (?) AND group_id is NULL) OR ( role_id IN (?) AND group_id IN (?) ) OR ( role_id is NULL AND group_id IN (?) )', role_ids, role_ids, group_ids, group_ids )
+               ActivityStream.where('(role_id IN (?) AND group_id is NULL) OR ( role_id IN (?) AND group_id IN (?) ) OR ( role_id is NULL AND group_id IN (?) )', role_ids, role_ids, group_ids, group_ids )
                              .order( 'created_at DESC, id DESC' )
                              .limit( limit )
              end

app/models/application_model.rb

@@ -142,7 +142,7 @@ returns
     attributes = self.attributes
     self.class.reflect_on_all_associations.map { |assoc|
       real_key = assoc.name.to_s[0, assoc.name.to_s.length - 1] + '_ids'
-      if self.respond_to?(real_key)
+      if respond_to?(real_key)
         attributes[ real_key ] = send(real_key)
       end
     }
@@ -230,7 +230,7 @@ returns
   end
 
   def cache_update(o)
-    cache_delete if self.respond_to?('cache_delete')
+    cache_delete if respond_to?('cache_delete')
     o.cache_delete if o.respond_to?('cache_delete')
   end
 
@@ -241,7 +241,7 @@ returns
     Cache.delete(key)
 
     # delete old name / login caches
-    if self.changed?
+    if changed?
       if changes.key?('name')
         name = changes['name'][0]
         key = "#{self.class}::#{name}"
@@ -349,9 +349,9 @@ returns
         end
       }
       return
-    else
-      fail 'Need name, id or login for lookup()'
     end
+
+    fail 'Need name, id or login for lookup()'
   end
 
 =begin
@@ -442,7 +442,7 @@ returns
       # do lookup with == to handle case insensitive databases
       records = where(login: data[:login])
       records.each {|loop_record|
-        if loop_record.login.downcase == data[:login].downcase
+        if loop_record.login.casecmp data[:login] == 0
           loop_record.update_attributes(data)
           return loop_record
         end
@@ -455,7 +455,7 @@ returns
       # do lookup with == to handle case insensitive databases
       records = where(email: data[:email])
       records.each {|loop_record|
-        if loop_record.email.downcase == data[:email].downcase
+        if loop_record.email.casecmp data[:email] == 0
           loop_record.update_attributes(data)
           return loop_record
         end
@@ -468,7 +468,7 @@ returns
       # do lookup with == to handle case insensitive databases
       records = where(locale: data[:locale])
       records.each {|loop_record|
-        if loop_record.locale.downcase == data[:locale].downcase
+        if loop_record.locale.casecmp data[:locale] == 0
           loop_record.update_attributes(data)
           return loop_record
         end
@@ -783,7 +783,7 @@ log object update activity stream, if configured - will be executed automaticall
   def activity_stream_update
     return if !self.class.activity_stream_support_config
 
-    return if !self.changed?
+    return if !changed?
 
     # default ignored attributes
     ignore_attributes = {
@@ -872,10 +872,10 @@ log object update history with all updated attributes, if configured - will be e
   def history_update
     return if !self.class.history_support_config
 
-    return if !self.changed?
+    return if !changed?
 
     # return if it's no update
-    return if self.new_record?
+    return if new_record?
 
     # new record also triggers update, so ignore new records
     changes = self.changes
@@ -921,7 +921,7 @@ log object update history with all updated attributes, if configured - will be e
         value_id[0] = value[0]
         value_id[1] = value[1]
 
-        if self.respond_to?( attribute_name ) && send(attribute_name)
+        if respond_to?( attribute_name ) && send(attribute_name)
           relation_class = send(attribute_name).class
           if relation_class && value_id[0]
             relation_model = relation_class.lookup( id: value_id[0] )

app/models/calendar.rb

@@ -344,10 +344,10 @@ returns
       if public_holidays_was && public_holidays_was[day] && public_holidays_was[day]['feed']
         meta['feed'] = public_holidays_was[day]['feed']
       end
-      if meta['active']
+      meta['active'] = if meta['active']
-        meta['active'] = true
+                         true
                        else
-        meta['active'] = false
+                         false
                        end
     }
 

app/models/channel/email_build.rb

@@ -40,10 +40,10 @@ module Channel::EmailBuild
       next if key.to_s == 'attachments'
       next if key.to_s == 'body'
       next if key.to_s == 'content_type'
-      if value && value.class != Array
+      mail[key.to_s] = if value && value.class != Array
-        mail[key.to_s] = value.to_s
+                         value.to_s
                        else
-        mail[key.to_s] = value
+                         value
                        end
     end
 

app/models/channel/email_parser.rb

@@ -191,10 +191,9 @@ class Channel::EmailParser
       end
 
     # not multipart email
-    else
 
     # text part only
-      if !mail.mime_type || mail.mime_type.to_s == '' || mail.mime_type.to_s.downcase == 'text/plain'
+    elsif !mail.mime_type || mail.mime_type.to_s == '' || mail.mime_type.to_s.casecmp('text/plain')
       data[:body] = mail.body.decoded
       data[:body] = Encode.conv(mail.charset, data[:body])
 
@@ -205,7 +204,7 @@ class Channel::EmailParser
     # html part only, convert ot text and add it as attachment
     else
       filename = '-no name-'
-        if mail.mime_type.to_s.downcase == 'text/html'
+      if mail.mime_type.to_s.casecmp('text/html')
         filename = 'message.html'
         data[:body] = mail.body.decoded
         data[:body] = Encode.conv(mail.charset, data[:body])
@@ -237,12 +236,11 @@ class Channel::EmailParser
       }
       data[:attachments].push attachment
     end
-    end
 
     # strip not wanted chars
     data[:body].gsub!(/\n\r/, "\n")
     data[:body].gsub!(/\r\n/, "\n")
-    data[:body].gsub!(/\r/, "\n")
+    data[:body].tr!("\r", "\n")
 
     # remember original mail instance
     data[:mail_instance] = mail

app/models/external_credential.rb

@@ -29,7 +29,7 @@ class ExternalCredential < ApplicationModel
 
   def self.load_backend(provider)
     adapter = "ExternalCredential::#{provider.camelcase}"
-    require "#{adapter.to_filename}"
+    require adapter.to_filename.to_s
     load_adapter(adapter)
   end
 

app/models/history.rb

@@ -165,7 +165,7 @@ returns
         history_object_related.id,
         requested_object_id,
       )
-      .order('created_at ASC, id ASC') # rubocop:disable Style/MultilineOperationIndentation
+                       .order('created_at ASC, id ASC')
     end
     asset_list = {}
     list = []

app/models/job.rb

@@ -83,4 +83,5 @@ class Job < ApplicationModel
     minutes.gsub!(/(\d)\d/, '\\1')
     minutes.to_s + '0'
   end
+  private_class_method :match_minutes
 end

app/models/observer/ticket/notification/background_job.rb

@@ -53,11 +53,8 @@ class Observer::Ticket::Notification::BackgroundJob
     recipients.each do |user|
 
       # ignore user who changed it by him self
-      if article
+      next if article && article.updated_by_id == user.id
-        next if article.updated_by_id == user.id
+      next if !article && ticket.updated_by_id == user.id
-      else
-        next if ticket.updated_by_id == user.id
-      end
 
       # ignore inactive users
       next if !user.active
@@ -217,10 +214,10 @@ class Observer::Ticket::Notification::BackgroundJob
         # set new key
         display = object_manager_attribute[:display].to_s
       end
-      if object_manager_attribute && object_manager_attribute[:translate]
+      changes[display] = if object_manager_attribute && object_manager_attribute[:translate]
-        changes[display] = ["i18n(#{value_str[0]})", "i18n(#{value_str[1]})"]
+                           ["i18n(#{value_str[0]})", "i18n(#{value_str[1]})"]
                          else
-        changes[display] = [value_str[0].to_s, value_str[1].to_s]
+                           [value_str[0].to_s, value_str[1].to_s]
                          end
     }
     changes

app/models/online_notification.rb

@@ -117,8 +117,8 @@ return all online notifications of an object
       object_lookup_id: object_id,
       o_id: o_id,
     )
-    .order( 'created_at DESC, id DESC' ) # rubocop:disable Style/MultilineOperationIndentation
+                                      .order( 'created_at DESC, id DESC' )
-    .limit( 10_000 ) # rubocop:disable Style/MultilineOperationIndentation
+                                      .limit( 10_000 )
     notifications
   end
 

app/models/package.rb

@@ -96,7 +96,7 @@ class Package < ApplicationModel
   def self.unlink(package_base_dir)
 
     # check if zpm is a package source repo
-    package = self._package_base_dir?(package_base_dir)
+    package = _package_base_dir?(package_base_dir)
 
     # migration down
     Package::Migration.migrate( package, 'reverse' )
@@ -126,7 +126,7 @@ class Package < ApplicationModel
   def self.link(package_base_dir)
 
     # check if zpm is a package source repo
-    package = self._package_base_dir?(package_base_dir)
+    package = _package_base_dir?(package_base_dir)
 
     # link files
     Dir.glob( package_base_dir + '/**/*' ) do |entry|
@@ -337,12 +337,12 @@ class Package < ApplicationModel
   end
 
   def self._read_file(file, fullpath = false)
-    if fullpath == false
+    location = if fullpath == false
-      location = @@root + '/' + file
+                 @@root + '/' + file
                elsif fullpath == true
-      location = file
+                 file
                else
-      location = fullpath + '/' + file
+                 fullpath + '/' + file
                end
 
     begin

app/models/recent_view.rb

@@ -36,12 +36,12 @@ class RecentView < ApplicationModel
   end
 
   def self.list( user, limit = 10, type = nil )
-    if !type
+    recent_views = if !type
-      recent_views = RecentView.where( created_by_id: user.id )
+                     RecentView.where( created_by_id: user.id )
                                .order('created_at DESC, id DESC')
                                .limit(limit)
                    else
-      recent_views = RecentView.select('DISTINCT(o_id), recent_view_object_id').where( created_by_id: user.id, recent_view_object_id: ObjectLookup.by_name(type) )
+                     RecentView.select('DISTINCT(o_id), recent_view_object_id').where( created_by_id: user.id, recent_view_object_id: ObjectLookup.by_name(type) )
                                .order('created_at DESC, id DESC')
                                .limit(limit)
                    end

app/models/setting.rb

@@ -16,10 +16,10 @@ class Setting < ApplicationModel
   @@current        = {} # rubocop:disable Style/ClassVars
   @@change_id      = nil # rubocop:disable Style/ClassVars
   @@lookup_at      = nil # rubocop:disable Style/ClassVars
-  if ENV['ZAMMAD_SETTING_TTL']
+  @@lookup_timeout = if ENV['ZAMMAD_SETTING_TTL'] # rubocop:disable Style/ClassVars
-    @@lookup_timeout = ENV['ZAMMAD_SETTING_TTL'].to_i.seconds # rubocop:disable Style/ClassVars
+                       ENV['ZAMMAD_SETTING_TTL'].to_i.seconds
                      else
-    @@lookup_timeout = 2.minutes # rubocop:disable Style/ClassVars
+                       2.minutes
                      end
 
 =begin
@@ -118,6 +118,7 @@ reload config settings
     cache(config)
     true
   end
+  private_class_method :load
 
   # set initial value in state_initial
   def set_initial
@@ -131,6 +132,7 @@ reload config settings
     logger.debug "Setting.cache: set cache, #{@@change_id}"
     @@lookup_at = Time.zone.now # rubocop:disable Style/ClassVars
   end
+  private_class_method :cache
 
   # reset cache
   def reset_cache
@@ -156,6 +158,7 @@ reload config settings
     logger.debug "Setting.cache_valid?: cache has changed, #{@@change_id}/#{change_id}"
     false
   end
+  private_class_method :cache_valid?
 
   # convert state into hash to be able to store it as store
   def state_check

app/models/store/file.rb

@@ -46,11 +46,11 @@ read content of a file
 
     def content
       adapter = self.class.load_adapter("Store::Provider::#{provider}")
-      if sha
+      c = if sha
-        c = adapter.get( sha )
+            adapter.get( sha )
           else
             # fallback until migration is done
-        c = Store::Provider::DB.find_by( md5: md5 ).data
+            Store::Provider::DB.find_by( md5: md5 ).data
           end
       c
     end

app/models/ticket.rb

@@ -108,10 +108,10 @@ returns
                        .map( &:id )
       access_condition = [ 'group_id IN (?)', group_ids ]
     else
-      if !user.organization || ( !user.organization.shared || user.organization.shared == false )
+      access_condition = if !user.organization || ( !user.organization.shared || user.organization.shared == false )
-        access_condition = [ 'tickets.customer_id = ?', user.id ]
+                           [ 'tickets.customer_id = ?', user.id ]
                          else
-        access_condition = [ '( tickets.customer_id = ? OR tickets.organization_id = ? )', user.id, user.organization.id ]
+                           [ '( tickets.customer_id = ? OR tickets.organization_id = ? )', user.id, user.organization.id ]
                          end
     end
     access_condition
@@ -134,7 +134,7 @@ returns
     ticket_states = Ticket::State.where(
       state_type_id: Ticket::StateType.find_by( name: 'pending action' ),
     )
-    .where.not(next_state_id: nil) # rubocop:disable Style/MultilineOperationIndentation
+                                 .where.not(next_state_id: nil)
 
     return [] if !ticket_states
 
@@ -146,7 +146,7 @@ returns
     tickets = where(
       state_id: next_state_map.keys,
     )
-    .where( 'pending_time <= ?', Time.zone.now ) # rubocop:disable Style/MultilineOperationIndentation
+              .where( 'pending_time <= ?', Time.zone.now )
 
     return [] if !tickets
 

app/models/ticket/escalation.rb

@@ -171,11 +171,9 @@ returns
     # get close time in min
     if close_time
       self.close_time_in_min = pending_minutes(created_at, close_time, biz, 'business_minutes')
-    else
+    elsif close_time_escal_date && ((!escalation_time && close_time_escal_date) || close_time_escal_date < escalation_time)
-      if close_time_escal_date && ((!escalation_time && close_time_escal_date) || close_time_escal_date < escalation_time)
       self.escalation_time = close_time_escal_date
     end
-    end
 
     # set time to show if sla is raised or not
     if sla.solution_time && close_time_in_min
@@ -186,7 +184,7 @@ returns
       self.escalation_time = nil
     end
 
-    return if !self.changed?
+    return if !changed?
 
     self.callback_loop = true
     save
@@ -279,10 +277,10 @@ returns
       end
       total_time_in_min = total_time_in_min + diff
 
-      if history_item['value_to'] == 'pending reminder'
+      last_state_is_pending = if history_item['value_to'] == 'pending reminder'
-        last_state_is_pending = true
+                                true
                               else
-        last_state_is_pending = false
+                                false
                               end
 
       # remember for next loop last state

app/models/ticket/number/date.rb

@@ -20,10 +20,10 @@ module Ticket::Number::Date
 
       # increase counter
       counter_increment, date_file = counter.content.to_s.split(';')
-      if date_file == date
+      counter_increment = if date_file == date
-        counter_increment = counter_increment.to_i + 1
+                            counter_increment.to_i + 1
                           else
-        counter_increment = 1
+                            1
                           end
 
       # store new counter value

app/models/ticket/overviews.rb

@@ -20,10 +20,10 @@ returns
     # get customer overviews
     if data[:current_user].role?('Customer')
       role = Role.find_by( name: 'Customer' )
-      if data[:current_user].organization_id && data[:current_user].organization.shared
+      overviews = if data[:current_user].organization_id && data[:current_user].organization.shared
-        overviews = Overview.where( role_id: role.id, active: true )
+                    Overview.where( role_id: role.id, active: true )
                   else
-        overviews = Overview.where( role_id: role.id, organization_shared: false, active: true )
+                    Overview.where( role_id: role.id, organization_shared: false, active: true )
                   end
       return overviews
     end

app/models/ticket/search.rb

@@ -113,24 +113,24 @@ returns
         access_condition = {
           'query_string' => { 'default_field' => 'Ticket.group.name', 'query' => "\"#{group_condition.join('" OR "')}\"" }
         }
-        query_extention['bool']['must'].push access_condition
       else
-        if !current_user.organization || ( !current_user.organization.shared || current_user.organization.shared == false )
+        access_condition = if !current_user.organization || ( !current_user.organization.shared || current_user.organization.shared == false )
-          access_condition = {
+                             {
                                'query_string' => { 'default_field' => 'Ticket.customer_id', 'query' => current_user.id }
                              }
                            #  customer_id: XXX
                            #          conditions = [ 'customer_id = ?', current_user.id ]
                            else
-          access_condition = {
+                             {
                                'query_string' => { 'query' => "Ticket.customer_id:#{current_user.id} OR Ticket.organization_id:#{current_user.organization.id}" }
                              }
                              # customer_id: XXX OR organization_id: XXX
                              #          conditions = [ '( customer_id = ? OR organization_id = ? )', current_user.id, current_user.organization.id ]
                            end
-        query_extention['bool']['must'].push access_condition
       end
 
+      query_extention['bool']['must'].push access_condition
+
       items = SearchIndexBackend.search( query, limit, 'Ticket', query_extention )
       if !full
         ids = []

app/models/translation.rb

@@ -175,30 +175,30 @@ get list of translations
       'total' => Translation.where(locale: 'de-de').count,
     }
     list = []
-    if admin
+    translations = if admin
-      translations = Translation.where(locale: locale.downcase).order(:source)
+                     Translation.where(locale: locale.downcase).order(:source)
                    else
-      translations = Translation.where(locale: locale.downcase).where.not(target: '').order(:source)
+                     Translation.where(locale: locale.downcase).where.not(target: '').order(:source)
                    end
     translations.each { |item|
-      if admin
+      translation_item = []
-        translation_item = [
+      translation_item = if admin
+                           [
                              item.id,
                              item.source,
                              item.target,
                              item.target_initial,
                              item.format,
                            ]
-        list.push translation_item
                          else
-        translation_item = [
+                           [
                              item.id,
                              item.source,
                              item.target,
                              item.format,
                            ]
-        list.push translation_item
                          end
+      list.push translation_item
     }
     data['list'] = list
 
@@ -250,8 +250,10 @@ translate strings in ruby context, e. g. for notifications
   def self.cache_set(locale, data)
     Cache.write('TranslationMapOnlyContent::' + locale.downcase, data)
   end
+  private_class_method :cache_set
 
   def self.cache_get(locale)
     Cache.get('TranslationMapOnlyContent::' + locale.downcase)
   end
+  private_class_method :cache_get
 end

app/models/user.rb

@@ -124,8 +124,8 @@ returns
     roles.each { |role|
       if role_name.class == Array
         next if !role_name.include?(role.name)
-      else
+      elsif role.name != role_name
-        next if role.name != role_name
+        next
       end
       result = true
       break

app/models/user/search.rb

@@ -69,12 +69,12 @@ returns
       # fallback do sql query
       # - stip out * we already search for *query* -
       query.delete! '*'
-      if params[:role_ids]
+      users = if params[:role_ids]
-        users = User.joins(:roles).where( 'roles.id' => params[:role_ids] ).where(
+                User.joins(:roles).where( 'roles.id' => params[:role_ids] ).where(
                   '(users.firstname LIKE ? OR users.lastname LIKE ? OR users.email LIKE ? OR users.login LIKE ?) AND users.id != 1', "%#{query}%", "%#{query}%", "%#{query}%", "%#{query}%"
                 ).order('firstname').limit(limit)
               else
-        users = User.where(
+                User.where(
                   '(firstname LIKE ? OR lastname LIKE ? OR email LIKE ? OR login LIKE ?) AND id != 1', "%#{query}%", "%#{query}%", "%#{query}%", "%#{query}%"
                 ).order('firstname').limit(limit)
               end

config/initializers/core_zammad_constants.rb

@@ -3,6 +3,6 @@
 # Prefix all zammad constants w/ Z_
 
 # Prefix all rolenames with Z_ROLENAME
-Z_ROLENAME_ADMIN = 'Admin'
+Z_ROLENAME_ADMIN = 'Admin'.freeze
-Z_ROLENAME_AGENT = 'Agent'
+Z_ROLENAME_AGENT = 'Agent'.freeze
-Z_ROLENAME_CUSTOMER = 'Customer'
+Z_ROLENAME_CUSTOMER = 'Customer'.freeze

db/migrate/20151015000001_create_macro.rb

@@ -18,10 +18,10 @@ class CreateMacro < ActiveRecord::Migration
     Macro.create_or_update(
       name: 'Close & Tag as Spam',
       perform: {
-        'ticket.state_id': {
+        'ticket.state_id' => {
           value: Ticket::State.find_by(name: 'closed').id,
         },
-        'ticket.tags': {
+        'ticket.tags' => {
           operator: 'add',
           value: 'spam',
         },

db/seeds.rb

@@ -1644,10 +1644,10 @@ Ticket::Article::Sender.create_if_not_exists( id: 3, name: 'System' )
 Macro.create_if_not_exists(
   name: 'Close & Tag as Spam',
   perform: {
-    'ticket.state_id': {
+    'ticket.state_id' => {
       value: Ticket::State.find_by(name: 'closed').id,
     },
-    'ticket.tags': {
+    'ticket.tags' => {
       operator: 'add',
       value: 'spam',
     },

lib/auto_wizard.rb

@@ -147,11 +147,10 @@ returns
     admin_user
   end
 
-  private
-
   def self.file_location
     auto_wizard_file_name     = 'auto_wizard.json'
     auto_wizard_file_location = "#{Rails.root}/#{auto_wizard_file_name}"
     auto_wizard_file_location
   end
+  private_class_method :file_location
 end

lib/core_ext/string.rb

@@ -31,7 +31,7 @@ class String
 =end
 
   def to_filename
-    camel_cased_word = "#{self}"
+    camel_cased_word = to_s
     camel_cased_word.gsub(/::/, '/')
                     .gsub(/([A-Z]+)([A-Z][a-z])/, '\1_\2')
                     .gsub(/([a-z\d])([A-Z])/, '\1_\2')
@@ -48,7 +48,7 @@ class String
 =end
 
   def to_classname
-    camel_cased_word = "#{self}"
+    camel_cased_word = to_s
     camel_cased_word.gsub!(/\.rb$/, '')
     camel_cased_word.split('/').map(&:camelize).join('::')
   end
@@ -65,7 +65,7 @@ class String
       end
       c
     }
-    .join('') # rubocop:disable Style/MultilineOperationIndentation
+             .join('')
   end
 
 =begin
@@ -79,7 +79,7 @@ class String
 =end
 
   def html2text(string_only = false)
-    string = "#{self}"
+    string = to_s
 
     # in case of invalid encodeing, strip invalid chars
     # see also test/fixtures/mail21.box

lib/email_helper/probe.rb

@@ -280,15 +280,15 @@ returns on fail
       end
 
       # prepare test email
-      if subject
+      mail = if subject
-        mail = {
+               {
                  from:    email,
                  to:      email,
                  subject: "Zammad Getting started Test Email #{subject}",
                  body:    "This is a Test Email of Zammad to check if sending and receiving is working correctly.\n\nYou can ignore or delete this email.",
                }
              else
-        mail = {
+               {
                  from:    email,
                  to:      'emailtrytest@znuny.com',
                  subject: 'This is a Test Email',

lib/email_helper/verify.rb

@@ -56,10 +56,10 @@ or
     def self.email(params)
 
       # send verify email
-      if !params[:subject] || params[:subject].empty?
+      subject = if !params[:subject] || params[:subject].empty?
-        subject = '#' + rand(99_999_999_999).to_s
+                  '#' + rand(99_999_999_999).to_s
                 else
-        subject = params[:subject]
+                  params[:subject]
                 end
       result = EmailHelper::Probe.outbound(params[:outbound], params[:sender], subject)
       if result[:result] != 'ok'

lib/encode.rb

@@ -11,7 +11,7 @@ module Encode
     end
 
     # validate already existing utf8 strings
-    if charset.downcase == 'utf8' || charset.downcase == 'utf-8'
+    if charset.casecmp('utf8') || charset.casecmp('utf-8')
       begin
 
         # return if encoding is valid

lib/http/uri.rb

@@ -1,6 +1,6 @@
 # Monkey-patch HTTP::URI
 class HTTP::URI
   def port
-    443 if self.https?
+    443 if https?
   end
 end

lib/import/otrs.rb

@@ -609,10 +609,10 @@ module Import::OTRS
       # find owner
       if ticket_new[:owner]
         user = User.lookup( login: ticket_new[:owner].downcase )
-        if user
+        ticket_new[:owner_id] = if user
-          ticket_new[:owner_id] = user.id
+                                  user.id
                                 else
-          ticket_new[:owner_id] = 1
+                                  1
                                 end
         ticket_new.delete(:owner)
       end
@@ -620,10 +620,10 @@ module Import::OTRS
       # find customer
       if ticket_new[:customer]
         user = User.lookup( login: ticket_new[:customer].downcase )
-        if user
+        ticket_new[:customer_id] = if user
-          ticket_new[:customer_id] = user.id
+                                     user.id
                                    else
-          ticket_new[:customer_id] = 1
+                                     1
                                    end
         ticket_new.delete(:customer)
       else
@@ -1345,18 +1345,18 @@ module Import::OTRS
   def self._set_valid(record)
 
     # map
-    if record['ValidID'].to_s == '3'
+    record['ValidID'] = if record['ValidID'].to_s == '3'
-      record['ValidID'] = false
+                          false
                         elsif record['ValidID'].to_s == '2'
-      record['ValidID'] = false
+                          false
                         elsif record['ValidID'].to_s == '1'
-      record['ValidID'] = true
+                          true
                         elsif record['ValidID'].to_s == '0'
-      record['ValidID'] = false
+                          false
 
                         # fallback
                         else
-      record['ValidID'] = true
+                          true
                         end
   end
 

lib/import/zendesk.rb

@@ -192,10 +192,10 @@ module Import::Zendesk
   def import_field(local_object, zendesk_field)
 
     name = ''
-    if local_object == 'Ticket'
+    name = if local_object == 'Ticket'
-      name = zendesk_field.title
+             zendesk_field.title
            else
-      name = zendesk_field['key'] # TODO: y?!
+             zendesk_field['key'] # TODO: y?!
            end
 
     @zendesk_ticket_field_mapping ||= {}
@@ -512,12 +512,12 @@ module Import::Zendesk
 
       ticket_author = User.find( @zendesk_user_mapping[ zendesk_ticket.requester_id ] )
 
-      if ticket_author.role?('Customer')
+      local_ticket_fields[:create_article_sender_id] = if ticket_author.role?('Customer')
-        local_ticket_fields[:create_article_sender_id] = article_sender_customer.id
+                                                         article_sender_customer.id
                                                        elsif ticket_author.role?('Agent')
-        local_ticket_fields[:create_article_sender_id] = article_sender_agent.id
+                                                         article_sender_agent.id
                                                        else
-        local_ticket_fields[:create_article_sender_id] = article_sender_system.id
+                                                         article_sender_system.id
                                                        end
 
       # TODO: zendesk_ticket.external_id ?
@@ -530,19 +530,19 @@ module Import::Zendesk
       elsif zendesk_ticket.via.channel == 'twitter'
 
         # TODO
-        if zendesk_ticket.via.source.rel == 'mention'
+        local_ticket_fields[:create_article_type_id] = if zendesk_ticket.via.source.rel == 'mention'
-          local_ticket_fields[:create_article_type_id] = article_type_twitter_status.id
+                                                         article_type_twitter_status.id
                                                        else
-          local_ticket_fields[:create_article_type_id] = article_type_twitter_dm.id
+                                                         article_type_twitter_dm.id
                                                        end
 
       elsif zendesk_ticket.via.channel == 'facebook'
 
         # TODO
-        if zendesk_ticket.via.source.rel == 'post'
+        local_ticket_fields[:create_article_type_id] = if zendesk_ticket.via.source.rel == 'post'
-          local_ticket_fields[:create_article_type_id] = article_type_facebook_feed_post.id
+                                                         article_type_facebook_feed_post.id
                                                        else
-          local_ticket_fields[:create_article_type_id] = article_type_facebook_feed_comment.id
+                                                         article_type_facebook_feed_comment.id
                                                        end
       end
 
@@ -587,12 +587,12 @@ module Import::Zendesk
 
         article_author = User.find( @zendesk_user_mapping[ zendesk_article.author_id ] )
 
-        if article_author.role?('Customer')
+        local_article_fields[:sender_id] = if article_author.role?('Customer')
-          local_article_fields[:sender_id] = article_sender_customer.id
+                                             article_sender_customer.id
                                            elsif article_author.role?('Agent')
-          local_article_fields[:sender_id] = article_sender_agent.id
+                                             article_sender_agent.id
                                            else
-          local_article_fields[:sender_id] = article_sender_system.id
+                                             article_sender_system.id
                                            end
 
         if zendesk_article.via.channel == 'web'
@@ -610,10 +610,10 @@ module Import::Zendesk
           local_article_fields[:message_id] = zendesk_article.id
 
           # TODO
-          if zendesk_article.via.source.rel == 'mention'
+          local_article_fields[:type_id] = if zendesk_article.via.source.rel == 'mention'
-            local_article_fields[:type_id] = article_type_twitter_status.id
+                                             article_type_twitter_status.id
                                            else
-            local_article_fields[:type_id] = article_type_twitter_dm.id
+                                             article_type_twitter_dm.id
                                            end
 
         elsif zendesk_article.via.channel == 'facebook'
@@ -623,10 +623,10 @@ module Import::Zendesk
           local_article_fields[:message_id] = zendesk_article.id
 
           # TODO
-          if zendesk_article.via.source.rel == 'post'
+          local_article_fields[:type_id] = if zendesk_article.via.source.rel == 'post'
-            local_article_fields[:type_id] = article_type_facebook_feed_post.id
+                                             article_type_facebook_feed_post.id
                                            else
-            local_article_fields[:type_id] = article_type_facebook_feed_comment.id
+                                             article_type_facebook_feed_comment.id
                                            end
         end
 

lib/notification_factory.rb

@@ -70,10 +70,10 @@ module NotificationFactory
 
             object_refs = object_refs.html2text.chomp
           }
-          if !value
+          placeholder = if !value
-            placeholder = object_refs
+                          object_refs
                         else
-            placeholder = value
+                          value
                         end
         end
       end

lib/report/base.rb

@@ -33,8 +33,7 @@ class Report::Base
       history_attribute = History::Attribute.lookup( name: params[:attribute] )
       if !history_attribute || !history_type
         count = 0
-      else
+      elsif params[:id_not_from] && params[:id_to]
-        if params[:id_not_from] && params[:id_to]
         return History.select('histories.o_id').joins('INNER JOIN tickets ON tickets.id = histories.o_id')
                       .where(query, *bind_params).joins(tables)
                       .where(
@@ -97,11 +96,10 @@ class Report::Base
                         history_attribute.id,
                         params[:id_to],
                       ).count
-        else
+      end
+
       fail "UNKOWN params (#{params.inspect})!"
     end
-      end
-    end
     fail "UNKOWN :type (#{params[:type]})!"
   end
 
@@ -281,10 +279,10 @@ class Report::Base
         time_min = diff
       end
     }
-    if time_min == 0
+    tickets = if time_min == 0
-      tickets = -0.001
+                -0.001
               else
-      tickets = (time_min / 60).to_i
+                (time_min / 60).to_i
               end
     {
       count: tickets,
@@ -319,10 +317,10 @@ class Report::Base
         time_max = diff
       end
     }
-    if time_max == 0
+    tickets = if time_max == 0
-      tickets = -0.001
+                -0.001
               else
-      tickets = (time_max / 60).to_i
+                (time_max / 60).to_i
               end
     {
       count: tickets,

lib/search_index_backend.rb

@@ -155,14 +155,14 @@ return search result
 
     url = build_url()
     return if !url
-    if index
+    url += if index
              if index.class == Array
-        url += "/#{index.join(',')}/_search"
+               "/#{index.join(',')}/_search"
              else
-        url += "/#{index}/_search"
+               "/#{index}/_search"
              end
            else
-      url += '/_search'
+             '/_search'
            end
     data = {}
     data['from'] = 0
@@ -274,14 +274,14 @@ get count of tickets and tickets which match on selector
 
     url = build_url()
     return if !url
-    if index
+    url += if index
              if index.class == Array
-        url += "/#{index.join(',')}/_search"
+               "/#{index.join(',')}/_search"
              else
-        url += "/#{index}/_search"
+               "/#{index}/_search"
              end
            else
-      url += '/_search'
+             '/_search'
            end
 
     data = selector2query(selectors, current_user, aggs_interval, limit)
@@ -444,14 +444,14 @@ return true if backend is configured
     return if !SearchIndexBackend.enabled?
     index = Setting.get('es_index').to_s + "_#{Rails.env}"
     url   = Setting.get('es_url')
-    if type
+    url = if type
             if o_id
-        url = "#{url}/#{index}/#{type}/#{o_id}"
+              "#{url}/#{index}/#{type}/#{o_id}"
             else
-        url = "#{url}/#{index}/#{type}"
+              "#{url}/#{index}/#{type}"
             end
           else
-      url = "#{url}/#{index}"
+            "#{url}/#{index}"
           end
     url
   end

lib/service/geo_calendar/zammad.rb

@@ -12,10 +12,10 @@ class Service::GeoCalendar::Zammad
 
     # do lookup
     host = 'https://geo.zammad.com'
-    if address
+    url = if address
-      url  = "/calendar?ip=#{CGI.escape address}"
+            "/calendar?ip=#{CGI.escape address}"
           else
-      url  = '/calendar'
+            '/calendar'
           end
     data = {}
     begin

lib/sessions.rb

@@ -401,7 +401,7 @@ returns
     }
     files.sort.each {|entry|
       filename = "#{path}/#{entry}"
-      if /^send/.match(entry)
+      if /^send/ =~ entry
         data.push Sessions.queue_file_read(path, entry)
       end
     }

lib/sessions/backend/collections/organization.rb

@@ -7,11 +7,9 @@ class Sessions::Backend::Collections::Organization < Sessions::Backend::Collecti
     all = []
     if !@user.role?('Customer')
       all = Organization.all
-    else
+    elsif @user.organization_id
-      if @user.organization_id
       all = Organization.where( id: @user.organization_id )
     end
-    end
 
     all
   end

lib/sessions/event/base.rb

@@ -11,10 +11,10 @@ class Sessions::Event::Base
   end
 
   def websocket_send(recipient_client_id, data)
-    if data.class != Array
+    msg = if data.class != Array
-      msg = "[#{data.to_json}]"
+            "[#{data.to_json}]"
           else
-      msg = data.to_json
+            data.to_json
           end
     if @clients[recipient_client_id]
       log 'debug', "ws send #{msg}", recipient_client_id

lib/sessions/event/broadcast.rb

@@ -14,11 +14,9 @@ class Sessions::Event::Broadcast < Sessions::Event::Base
       if @payload['recipient']
         if @payload['recipient'].class != Hash
           log 'error', "recipient attribute isn't a hash '#{@payload['recipient'].inspect}'"
-        else
+        elsif !@payload['recipient'].key?('user_id')
-          if !@payload['recipient'].key?('user_id')
           log 'error', "need recipient.user_id attribute '#{@payload['recipient'].inspect}'"
-          else
+        elsif @payload['recipient']['user_id'].class != Array
-            if @payload['recipient']['user_id'].class != Array
           log 'error', "recipient.user_id attribute isn't an array '#{@payload['recipient']['user_id'].inspect}'"
         else
           @payload['recipient']['user_id'].each { |user_id|
@@ -29,8 +27,6 @@ class Sessions::Event::Broadcast < Sessions::Event::Base
             websocket_send(local_client_id, @payload['data'])
           }
         end
-          end
-        end
 
         # broadcast every client
       else

lib/sessions/event/login.rb

@@ -13,10 +13,10 @@ class Sessions::Event::Login < Sessions::Event::Base
       end
     end
 
-    if session && session.data && session.data['user_id']
+    new_session_data = if session && session.data && session.data['user_id']
-      new_session_data = { 'id' => session.data['user_id'] }
+                         { 'id' => session.data['user_id'] }
                        else
-      new_session_data = {}
+                         {}
                        end
 
     if @clients[@client_id]

lib/sessions/event/spool.rb

@@ -21,11 +21,10 @@ class Sessions::Event::Spool < Sessions::Event::Base
       # create new msg to push to client
       if item[:type] == 'direct'
         log 'notice', "send spool to (user_id=#{@session['id']})"
-        websocket_send(@client_id, item[:message])
       else
         log 'notice', 'send spool'
-        websocket_send(@client_id, item[:message])
       end
+      websocket_send(@client_id, item[:message])
     }
 
     # send spool:sent event to client

lib/stats/ticket_channel_distribution.rb

@@ -67,18 +67,18 @@ class Stats::TicketChannelDistribution
     channels.each {|channel|
       count = result[channel[:sender].to_sym][:inbound]
       #puts "#{channel.inspect}:in/#{result.inspect}:#{count}"
-      if count == 0
+      in_process_precent = if count == 0
-        in_process_precent = 0
+                             0
                            else
-        in_process_precent = (count * 1000) / ((total_in * 1000) / 100)
+                             (count * 1000) / ((total_in * 1000) / 100)
                            end
       result[channel[:sender].to_sym][:inbound_in_percent] = in_process_precent
 
       count = result[channel[:sender].to_sym][:outbound]
-      if count == 0
+      out_process_precent = if count == 0
-        out_process_precent = 0
+                              0
                             else
-        out_process_precent = (count * 1000) / ((total_out * 1000) / 100)
+                              (count * 1000) / ((total_out * 1000) / 100)
                             end
       result[channel[:sender].to_sym][:outbound_in_percent] = out_process_precent
     }

lib/stats/ticket_escalation.rb

@@ -21,14 +21,14 @@ class Stats::TicketEscalation
 
     average = '-'
     state = 'supergood'
-    if own_escalated == 0
+    state = if own_escalated == 0
-      state = 'supergood'
+              'supergood'
             elsif own_escalated <= 1
-      state = 'good'
+              'good'
             elsif own_escalated <= 4
-      state = 'ok'
+              'ok'
             else
-      state = 'bad'
+              'bad'
             end
 
     {

lib/stats/ticket_in_process.rb

@@ -63,16 +63,16 @@ class Stats::TicketInProcess
     end
 
     in_percent = ( result[:used_for_average].to_f / (result[:average_per_agent].to_f / 100) ).round(1)
-    if in_percent >= 90
+    result[:state] = if in_percent >= 90
-      result[:state] = 'supergood'
+                       'supergood'
                      elsif in_percent >= 65
-      result[:state] = 'good'
+                       'good'
                      elsif in_percent >= 40
-      result[:state] = 'ok'
+                       'ok'
                      elsif in_percent >= 20
-      result[:state] = 'bad'
+                       'bad'
                      else
-      result[:state] = 'superbad'
+                       'superbad'
                      end
 
     result

lib/stats/ticket_load_measure.rb

@@ -44,16 +44,16 @@ class Stats::TicketLoadMeasure
 
     in_percent = ( result[:used_for_average].to_f / (result[:average_per_agent].to_f / 100) ).round(1)
     result[:average_per_agent_in_percent] = in_percent
-    if in_percent >= 90
+    result[:state] = if in_percent >= 90
-      result[:state] = 'supergood'
+                       'supergood'
                      elsif in_percent >= 65
-      result[:state] = 'good'
+                       'good'
                      elsif in_percent >= 40
-      result[:state] = 'ok'
+                       'ok'
                      elsif in_percent >= 20
-      result[:state] = 'bad'
+                       'bad'
                      else
-      result[:state] = 'superbad'
+                       'superbad'
                      end
 
     # convert result[:used_for_average] in percent to related total

lib/stats/ticket_reopen.rb

@@ -49,16 +49,16 @@ class Stats::TicketReopen
     #in_percent = ( result[:used_for_average].to_f / (result[:average_per_agent].to_f / 100) ).round(1)
     #result[:average_per_agent_in_percent] = in_percent
     in_percent = ( result[:count].to_f / (result[:total].to_f / 100) ).round(1)
-    if in_percent >= 90
+    result[:state] = if in_percent >= 90
-      result[:state] = 'superbad'
+                       'superbad'
                      elsif in_percent >= 65
-      result[:state] = 'bad'
+                       'bad'
                      elsif in_percent >= 40
-      result[:state] = 'ok'
+                       'ok'
                      elsif in_percent >= 20
-      result[:state] = 'good'
+                       'good'
                      else
-      result[:state] = 'supergood'
+                       'supergood'
                      end
     result
   end

lib/stats/ticket_response_time.rb

@@ -56,16 +56,16 @@ class Stats::TicketResponseTime
     end
 
     in_percent = ( result[:used_for_average].to_f / (result[:total].to_f / 100) ).round(1)
-    if in_percent >= 90
+    result[:state] = if in_percent >= 90
-      result[:state] = 'supergood'
+                       'supergood'
                      elsif in_percent >= 65
-      result[:state] = 'good'
+                       'good'
                      elsif in_percent >= 40
-      result[:state] = 'ok'
+                       'ok'
                      elsif in_percent >= 20
-      result[:state] = 'bad'
+                       'bad'
                      else
-      result[:state] = 'superbad'
+                       'superbad'
                      end
 
     result

lib/user_agent.rb

@@ -274,11 +274,9 @@ returns
       if !params.empty?
         request.body = params.to_json
       end
-    else
+    elsif !params.empty?
-      if !params.empty?
       request.set_form_data(params)
     end
-    end
     request
   end
 

script/websocket-server.rb

@@ -238,10 +238,10 @@ EventMachine.run {
   end
 
   def websocket_send(client_id, data)
-    if data.class != Array
+    msg = if data.class != Array
-      msg = "[#{data.to_json}]"
+            "[#{data.to_json}]"
           else
-      msg = data.to_json
+            data.to_json
           end
     log 'debug', "send #{msg}", client_id
     if !@clients[client_id]

test/browser_test_helper.rb

@@ -512,12 +512,10 @@ class TestCase < Test::Unit::TestCase
       if params[:type] == 'on'
         instance.find_elements({ css: "#{params[:css]} label" })[0].click
       end
-    else
+    elsif params[:type] == 'off'
-      if params[:type] == 'off'
       instance.find_elements({ css: "#{params[:css]} label" })[0].click
     end
   end
-  end
 
 =begin
 
@@ -622,32 +620,30 @@ class TestCase < Test::Unit::TestCase
         if success
           fail "should not match '#{params[:value]}' in select list, but is matching"
         end
-        return true
+      elsif !success
-      else
-        if !success
         fail "not matching '#{params[:value]}' in select list"
       end
+
       return true
     end
-    end
 
     # match on attribute
     begin
-      if params[:attribute]
+      text = if params[:attribute]
-        text = element.attribute(params[:attribute])
+               element.attribute(params[:attribute])
              elsif params[:css] =~ /(input|textarea)/i
-        text = element.attribute('value')
+               element.attribute('value')
              else
-        text = element.text
+               element.text
              end
     rescue => e
 
       # just try again
       if !fallback
         return match(params, true)
-      else
-        raise e.inspect
       end
+
+      raise e.inspect
     end
 
     # do cleanups (needed for richtext tests)
@@ -662,20 +658,17 @@ class TestCase < Test::Unit::TestCase
       if text =~ /#{params[:value]}/i
         match = $1 || true
       end
-    else
+    elsif text =~ /#{Regexp.quote(params[:value])}/i
-      if text =~ /#{Regexp.quote(params[:value])}/i
       match = true
     end
-    end
+
     if match
       if params[:should_not_match]
         fail "matching '#{params[:value]}' in content '#{text}' but should not!"
       end
-    else
+    elsif !params[:should_not_match]
-      if !params[:should_not_match]
       fail "not matching '#{params[:value]}' in content '#{text}' but should!"
     end
-    end
     sleep 0.8
     match
   end
@@ -855,8 +848,7 @@ class TestCase < Test::Unit::TestCase
           else
             fail "task '#{data[:title]}' is not modifed"
           end
-        else
+        elsif !is_modified
-          if !is_modified
           assert(true, "task '#{data[:title]}' is modifed")
         elsif !exists
           fail "task '#{data[:title]}' not exists, should be not modified"
@@ -864,15 +856,13 @@ class TestCase < Test::Unit::TestCase
           fail "task '#{data[:title]}' is modifed, but should not"
         end
       end
-      end
     rescue => e
 
       # just try again
       if !fallback
         verify_task(params, true)
-      else
-        raise 'ERROR: ' + e.inspect
       end
+      raise 'ERROR: ' + e.inspect
     end
     true
   end
@@ -948,7 +938,7 @@ class TestCase < Test::Unit::TestCase
     if params[:timeout]
       timeout = params[:timeout]
     end
-    loops = (timeout).to_i * 2
+    loops = timeout.to_i * 2
     text = ''
     (1..loops).each {
       element = instance.find_elements({ css: params[:css] })[0]
@@ -956,12 +946,12 @@ class TestCase < Test::Unit::TestCase
         begin
 
           # match pn attribute
-          if params[:attribute]
+          text = if params[:attribute]
-            text = element.attribute(params[:attribute])
+                   element.attribute(params[:attribute])
                  elsif params[:css] =~ /(input|textarea)/i
-            text = element.attribute('value')
+                   element.attribute('value')
                  else
-            text = element.text
+                   element.text
                  end
           if text =~ /#{params[:value]}/i
             assert(true, "'#{params[:value]}' found in '#{text}'")
@@ -1009,7 +999,7 @@ wait untill text in selector disabppears
     if params[:timeout]
       timeout = params[:timeout]
     end
-    loops = (timeout).to_i
+    loops = timeout.to_i
     text  = ''
     (1..loops).each {
       element = instance.find_elements({ css: params[:css] })[0]

test/integration/twitter_browser_test.rb

@@ -215,12 +215,12 @@ class TwitterBrowserTest < TestCase
 
     watch_for(
       css: '.content.active',
-      value: "#{hash}",
+      value: hash.to_s,
       timeout: 20,
     )
 
     ticket_open_by_title(
-      title: "#{hash}",
+      title: hash.to_s,
     )
 
     # reply via app

test/unit/activity_stream_test.rb

@@ -383,11 +383,9 @@ class ActivityStreamTest < ActiveSupport::TestCase
           assert_equal( check_item[:object], item['object'] )
           assert_equal( check_item[:type], item['type'] )
           assert_equal( check_item[:o_id], item['o_id'] )
-        else
+        elsif check_item[:object] == item['object'] && check_item[:type] == item['type'] && check_item[:o_id] == item['o_id']
-          if check_item[:object] == item['object'] && check_item[:type] == item['type'] && check_item[:o_id] == item['o_id']
           assert( false, "entry should not exist #{item['object']}/#{item['type']}/#{item['o_id']}" )
         end
-        end
       }
     }
   end

test/unit/object_cache_test.rb

@@ -98,7 +98,7 @@ class ObjectCacheTest < ActiveSupport::TestCase
     assert_equal( name, group_new[:name], 'verify by where' )
 
     # lookup by name
-    cache_key = "#{group_new.name}"
+    cache_key = group_new.name.to_s
     assert_nil( Group.cache_get(cache_key) )
 
     group_lookup_name = Group.lookup( name: group_new.name )
@@ -106,7 +106,7 @@ class ObjectCacheTest < ActiveSupport::TestCase
     assert( Group.cache_get(cache_key) )
 
     # lookup by id
-    cache_key = "#{group_new.id}"
+    cache_key = group_new.id.to_s
     assert_nil( Group.cache_get(cache_key) )
 
     group_lookup_id = Group.lookup( id: group.id )
@@ -119,7 +119,7 @@ class ObjectCacheTest < ActiveSupport::TestCase
     group.save
 
     # lookup by name
-    cache_key = "#{group.name}"
+    cache_key = group.name.to_s
     assert_nil( Group.cache_get(cache_key) )
 
     group_lookup = Group.where( name: group_new.name ).first
@@ -139,7 +139,7 @@ class ObjectCacheTest < ActiveSupport::TestCase
     assert( Group.cache_get(cache_key) )
 
     # lookup by id
-    cache_key = "#{group_new.id}"
+    cache_key = group_new.id.to_s
     assert_nil( Group.cache_get(cache_key) )
 
     group_lookup_id = Group.lookup( id: group.id )

test/unit/tag_test.rb

@@ -116,10 +116,10 @@ class TagTest < ActiveSupport::TestCase
     # delete tags
     tests.each { |test|
       tags = nil
-      if test[:tag_add]
+      tags = if test[:tag_add]
-        tags = test[:tag_add]
+               test[:tag_add]
              else
-        tags = test[:tag_remove]
+               test[:tag_remove]
              end
       success = Tag.tag_remove( tags )
       assert( success, 'Tag.tag_remove successful')