Updated dependencies and applied new rubocop rules.
This commit is contained in:
parent
29b41125d2
commit
d7995bc6d3
88 changed files with 769 additions and 800 deletions
19
.rubocop.yml
19
.rubocop.yml
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@ -2,13 +2,15 @@
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# https://github.com/bbatsov/rubocop/blob/master/config/enabled.yml
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# https://github.com/bbatsov/rubocop/blob/master/config/enabled.yml
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AllCops:
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AllCops:
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RunRailsCops: true
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Exclude:
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Exclude:
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- 'bin/rails'
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- 'bin/rails'
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- 'bin/rake'
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- 'bin/rake'
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- 'bin/spring'
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- 'bin/spring'
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- 'db/schema.rb'
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- 'db/schema.rb'
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Rails:
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Enabled: true
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# Zammad StyleGuide
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# Zammad StyleGuide
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Metrics/LineLength:
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Metrics/LineLength:
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@ -30,8 +32,13 @@ Style/IfUnlessModifier:
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StyleGuide: 'https://github.com/bbatsov/ruby-style-guide#if-as-a-modifier'
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StyleGuide: 'https://github.com/bbatsov/ruby-style-guide#if-as-a-modifier'
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Enabled: false
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Enabled: false
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Style/TrailingComma:
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Style/TrailingCommaInLiteral:
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Description: 'Checks for trailing comma in parameter lists and literals.'
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Description: 'Checks for trailing comma in array and hash literals.'
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StyleGuide: 'https://github.com/bbatsov/ruby-style-guide#no-trailing-array-commas'
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Enabled: false
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Style/TrailingCommaInArguments:
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Description: 'Checks for trailing comma in argument lists.'
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StyleGuide: 'https://github.com/bbatsov/ruby-style-guide#no-trailing-array-commas'
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StyleGuide: 'https://github.com/bbatsov/ruby-style-guide#no-trailing-array-commas'
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Enabled: false
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Enabled: false
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@ -47,12 +54,6 @@ Style/SpaceAfterMethodName:
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StyleGuide: 'https://github.com/bbatsov/ruby-style-guide#parens-no-spaces'
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StyleGuide: 'https://github.com/bbatsov/ruby-style-guide#parens-no-spaces'
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Enabled: false
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Enabled: false
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Style/SingleSpaceBeforeFirstArg:
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Description: >-
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Checks that exactly one space is used between a method name
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and the first argument for method calls without parentheses.
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Enabled: false
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Style/LeadingCommentSpace:
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Style/LeadingCommentSpace:
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Description: 'Comments should start with a space.'
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Description: 'Comments should start with a space.'
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StyleGuide: 'https://github.com/bbatsov/ruby-style-guide#hash-space'
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StyleGuide: 'https://github.com/bbatsov/ruby-style-guide#hash-space'
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39
Gemfile.lock
39
Gemfile.lock
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@ -44,9 +44,7 @@ GEM
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addressable (2.4.0)
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addressable (2.4.0)
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arel (6.0.3)
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arel (6.0.3)
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ast (2.2.0)
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ast (2.2.0)
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astrolabe (1.3.1)
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autoprefixer-rails (6.3.1)
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parser (~> 2.2)
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autoprefixer-rails (6.2.3)
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execjs
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execjs
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json
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json
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biz (1.3.3)
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biz (1.3.3)
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@ -58,7 +56,7 @@ GEM
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browser (1.1.0)
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browser (1.1.0)
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buftok (0.2.0)
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buftok (0.2.0)
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builder (3.2.2)
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builder (3.2.2)
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childprocess (0.5.8)
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childprocess (0.5.9)
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ffi (~> 1.0, >= 1.0.11)
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ffi (~> 1.0, >= 1.0.11)
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clavius (1.0.1)
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clavius (1.0.1)
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memoizable (~> 0.4.0)
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memoizable (~> 0.4.0)
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@ -95,7 +93,7 @@ GEM
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http_parser.rb (~> 0.6.0)
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http_parser.rb (~> 0.6.0)
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equalizer (0.0.10)
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equalizer (0.0.10)
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erubis (2.7.0)
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erubis (2.7.0)
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eventmachine (1.0.8)
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eventmachine (1.0.9.1)
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execjs (2.6.0)
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execjs (2.6.0)
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faraday (0.9.2)
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faraday (0.9.2)
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multipart-post (>= 1.2, < 3)
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multipart-post (>= 1.2, < 3)
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@ -159,7 +157,7 @@ GEM
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mysql2 (0.3.20)
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mysql2 (0.3.20)
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naught (1.1.0)
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naught (1.1.0)
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nenv (0.2.0)
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nenv (0.2.0)
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net-ldap (0.12.1)
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net-ldap (0.13.0)
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nokogiri (1.6.7.1)
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nokogiri (1.6.7.1)
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mini_portile2 (~> 2.0.0.rc2)
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mini_portile2 (~> 2.0.0.rc2)
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notiffany (0.0.8)
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notiffany (0.0.8)
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@ -177,28 +175,28 @@ GEM
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rack (>= 1.0, < 3)
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rack (>= 1.0, < 3)
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omniauth-facebook (3.0.0)
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omniauth-facebook (3.0.0)
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omniauth-oauth2 (~> 1.2)
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omniauth-oauth2 (~> 1.2)
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omniauth-google-oauth2 (0.2.10)
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omniauth-google-oauth2 (0.3.0)
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addressable (~> 2.3)
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addressable (~> 2.3)
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jwt (~> 1.0)
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jwt (~> 1.0)
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multi_json (~> 1.3)
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multi_json (~> 1.3)
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omniauth (>= 1.1.1)
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omniauth (>= 1.1.1)
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omniauth-oauth2 (~> 1.3.1)
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omniauth-oauth2 (>= 1.3.1)
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omniauth-linkedin (0.2.0)
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omniauth-linkedin (0.2.0)
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omniauth-oauth (~> 1.0)
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omniauth-oauth (~> 1.0)
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omniauth-oauth (1.1.0)
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omniauth-oauth (1.1.0)
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oauth
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oauth
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omniauth (~> 1.0)
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omniauth (~> 1.0)
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omniauth-oauth2 (1.3.1)
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omniauth-oauth2 (1.4.0)
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oauth2 (~> 1.0)
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oauth2 (~> 1.0)
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omniauth (~> 1.2)
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omniauth (~> 1.2)
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omniauth-twitter (1.2.1)
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omniauth-twitter (1.2.1)
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json (~> 1.3)
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json (~> 1.3)
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omniauth-oauth (~> 1.1)
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omniauth-oauth (~> 1.1)
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parser (2.2.3.0)
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parser (2.3.0.1)
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ast (>= 1.1, < 3.0)
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ast (~> 2.2)
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pluginator (1.3.0)
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pluginator (1.3.0)
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polyglot (0.3.5)
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polyglot (0.3.5)
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power_assert (0.2.6)
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power_assert (0.2.7)
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powerpack (0.1.1)
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powerpack (0.1.1)
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pre-commit (0.26.0)
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pre-commit (0.26.0)
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pluginator (~> 1.1)
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pluginator (~> 1.1)
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@ -239,21 +237,19 @@ GEM
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rake (>= 0.8.7)
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rake (>= 0.8.7)
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thor (>= 0.18.1, < 2.0)
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thor (>= 0.18.1, < 2.0)
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rainbow (2.0.0)
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rainbow (2.0.0)
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rake (10.4.2)
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rake (10.5.0)
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rb-fsevent (0.9.7)
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rb-fsevent (0.9.7)
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rb-inotify (0.9.5)
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rb-inotify (0.9.5)
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ffi (>= 0.5.0)
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ffi (>= 0.5.0)
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ref (2.0.0)
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ref (2.0.0)
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rubocop (0.35.1)
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rubocop (0.36.0)
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astrolabe (~> 1.3)
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parser (>= 2.3.0.0, < 3.0)
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parser (>= 2.2.3.0, < 3.0)
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powerpack (~> 0.1)
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powerpack (~> 0.1)
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rainbow (>= 1.99.1, < 3.0)
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rainbow (>= 1.99.1, < 3.0)
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ruby-progressbar (~> 1.7)
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ruby-progressbar (~> 1.7)
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tins (<= 1.6.0)
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ruby-progressbar (1.7.5)
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ruby-progressbar (1.7.5)
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rubyzip (1.1.7)
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rubyzip (1.1.7)
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sass (3.4.20)
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sass (3.4.21)
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sass-rails (5.0.4)
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sass-rails (5.0.4)
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railties (>= 4.0.0, < 5.0)
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railties (>= 4.0.0, < 5.0)
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sass (~> 3.1)
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sass (~> 3.1)
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@ -261,7 +257,7 @@ GEM
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sprockets-rails (>= 2.0, < 4.0)
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sprockets-rails (>= 2.0, < 4.0)
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tilt (>= 1.1, < 3)
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tilt (>= 1.1, < 3)
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scrub_rb (1.0.1)
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scrub_rb (1.0.1)
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selenium-webdriver (2.48.1)
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selenium-webdriver (2.49.0)
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childprocess (~> 0.5)
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childprocess (~> 0.5)
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multi_json (~> 1.0)
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multi_json (~> 1.0)
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rubyzip (~> 1.0)
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rubyzip (~> 1.0)
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@ -277,7 +273,7 @@ GEM
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simplecov-rcov (0.2.3)
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simplecov-rcov (0.2.3)
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simplecov (>= 0.4.1)
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simplecov (>= 0.4.1)
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slop (3.6.0)
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slop (3.6.0)
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spring (1.6.1)
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spring (1.6.2)
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sprockets (3.5.2)
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sprockets (3.5.2)
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concurrent-ruby (~> 1.0)
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concurrent-ruby (~> 1.0)
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rack (> 1, < 3)
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rack (> 1, < 3)
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@ -293,8 +289,7 @@ GEM
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ref
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ref
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thor (0.19.1)
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thor (0.19.1)
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thread_safe (0.3.5)
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thread_safe (0.3.5)
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tilt (2.0.1)
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tilt (2.0.2)
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tins (1.6.0)
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treetop (1.4.15)
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treetop (1.4.15)
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polyglot
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polyglot
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polyglot (>= 0.3.1)
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polyglot (>= 0.3.1)
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@ -20,11 +20,11 @@ class SearchController < ApplicationController
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# convert objects string into array of class names
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# convert objects string into array of class names
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# e.g. user-ticket-another_object = %w( User Ticket AnotherObject )
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# e.g. user-ticket-another_object = %w( User Ticket AnotherObject )
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if !params[:objects]
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objects = if !params[:objects]
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objects = Setting.get('models_searchable')
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Setting.get('models_searchable')
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else
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else
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objects = params[:objects].split('-').map(&:camelize)
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params[:objects].split('-').map(&:camelize)
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end
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end
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# get priorities of result
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# get priorities of result
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objects_in_order = []
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objects_in_order = []
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@ -18,11 +18,9 @@ class SessionsController < ApplicationController
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end
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end
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# remember me - set session cookie to expire later
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# remember me - set session cookie to expire later
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if params[:remember_me]
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request.env['rack.session.options'][:expire_after] = if params[:remember_me]
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request.env['rack.session.options'][:expire_after] = 1.year
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1.year
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else
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end
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request.env['rack.session.options'][:expire_after] = nil
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end
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# both not needed to set :expire_after works fine
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# both not needed to set :expire_after works fine
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# request.env['rack.session.options'][:renew] = true
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# request.env['rack.session.options'][:renew] = true
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# reset_session
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# reset_session
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@ -19,7 +19,7 @@ class TicketArticlesController < ApplicationController
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# POST /articles
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# POST /articles
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def create
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def create
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form_id = params[:ticket_article][:form_id]
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form_id = params[:ticket_article][:form_id]
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params[:ticket_article].delete(:form_id)
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params[:ticket_article].delete(:form_id)
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@article = Ticket::Article.new( Ticket::Article.param_validation( params[:ticket_article] ) )
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@article = Ticket::Article.new( Ticket::Article.param_validation( params[:ticket_article] ) )
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@ -93,11 +93,11 @@ class TicketArticlesController < ApplicationController
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file = params[:File]
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file = params[:File]
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content_type = file.content_type
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content_type = file.content_type
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if !content_type || content_type == 'application/octet-stream'
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if !content_type || content_type == 'application/octet-stream'
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if MIME::Types.type_for(file.original_filename).first
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content_type = if MIME::Types.type_for(file.original_filename).first
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content_type = MIME::Types.type_for(file.original_filename).first.content_type
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MIME::Types.type_for(file.original_filename).first.content_type
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else
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else
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content_type = 'application/octet-stream'
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'application/octet-stream'
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end
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end
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end
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end
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headers_store = {
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headers_store = {
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'Content-Type' => content_type
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'Content-Type' => content_type
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@ -117,10 +117,10 @@ class TicketsController < ApplicationController
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# open tickets by customer
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# open tickets by customer
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group_ids = Group.select( 'groups.id' )
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group_ids = Group.select( 'groups.id' )
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.joins(:users)
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.joins(:users)
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.where( 'groups_users.user_id = ?', current_user.id )
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.where( 'groups_users.user_id = ?', current_user.id )
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.where( 'groups.active = ?', true )
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.where( 'groups.active = ?', true )
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.map( &:id )
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.map( &:id )
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access_condition = [ 'group_id IN (?)', group_ids ]
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access_condition = [ 'group_id IN (?)', group_ids ]
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@ -142,7 +142,7 @@ class TicketsController < ApplicationController
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}
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}
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ticket_ids_recent_viewed = []
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ticket_ids_recent_viewed = []
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recent_views = RecentView.list( current_user, 8, 'Ticket' )
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recent_views = RecentView.list( current_user, 8, 'Ticket' )
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recent_views.each {|recent_view|
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recent_views.each {|recent_view|
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next if recent_view['object'] != 'Ticket'
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next if recent_view['object'] != 'Ticket'
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ticket_ids_recent_viewed.push recent_view['o_id']
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ticket_ids_recent_viewed.push recent_view['o_id']
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@ -417,15 +417,15 @@ class TicketsController < ApplicationController
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# created
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# created
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created = Ticket.where('created_at > ? AND created_at < ?', date_start, date_end )
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created = Ticket.where('created_at > ? AND created_at < ?', date_start, date_end )
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.where(access_condition)
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.where(access_condition)
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.where(condition)
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.where(condition)
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.count
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.count
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|
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# closed
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# closed
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closed = Ticket.where('close_time > ? AND close_time < ?', date_start, date_end )
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closed = Ticket.where('close_time > ? AND close_time < ?', date_start, date_end )
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.where(access_condition)
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.where(access_condition)
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.where(condition)
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.where(condition)
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.count
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.count
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|
|
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data = {
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data = {
|
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month: date_to_check.month,
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month: date_to_check.month,
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@ -532,7 +532,7 @@ class TicketsController < ApplicationController
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def article_create(ticket, params)
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def article_create(ticket, params)
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|
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# create article if given
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# create article if given
|
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form_id = params[:form_id]
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form_id = params[:form_id]
|
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params.delete(:form_id)
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params.delete(:form_id)
|
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article = Ticket::Article.new( Ticket::Article.param_validation( params ) )
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article = Ticket::Article.new( Ticket::Article.param_validation( params ) )
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article.ticket_id = ticket.id
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article.ticket_id = ticket.id
|
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|
|
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@ -15,11 +15,11 @@ class UsersController < ApplicationController
|
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def index
|
def index
|
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|
|
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# only allow customer to fetch him self
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# only allow customer to fetch him self
|
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if role?(Z_ROLENAME_CUSTOMER) && !role?(Z_ROLENAME_ADMIN) && !role?('Agent')
|
users = if role?(Z_ROLENAME_CUSTOMER) && !role?(Z_ROLENAME_ADMIN) && !role?('Agent')
|
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users = User.where( id: current_user.id )
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User.where( id: current_user.id )
|
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else
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else
|
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users = User.all
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User.all
|
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end
|
end
|
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users_all = []
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users_all = []
|
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users.each {|user|
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users.each {|user|
|
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users_all.push User.lookup( id: user.id ).attributes_with_associations
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users_all.push User.lookup( id: user.id ).attributes_with_associations
|
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@ -337,11 +337,11 @@ class UsersController < ApplicationController
|
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end
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end
|
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|
|
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# do query
|
# do query
|
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if params[:role_ids] && !params[:role_ids].empty?
|
user_all = if params[:role_ids] && !params[:role_ids].empty?
|
||||||
user_all = User.joins(:roles).where( 'roles.id' => params[:role_ids] ).where('users.id != 1').order('users.created_at DESC').limit( params[:limit] || 20 )
|
User.joins(:roles).where( 'roles.id' => params[:role_ids] ).where('users.id != 1').order('users.created_at DESC').limit( params[:limit] || 20 )
|
||||||
else
|
else
|
||||||
user_all = User.where('id != 1').order('created_at DESC').limit( params[:limit] || 20 )
|
User.where('id != 1').order('created_at DESC').limit( params[:limit] || 20 )
|
||||||
end
|
end
|
||||||
|
|
||||||
# build result list
|
# build result list
|
||||||
if !params[:full]
|
if !params[:full]
|
||||||
|
|
|
@ -97,15 +97,15 @@ return all activity entries of an user
|
||||||
customer_role = Role.lookup( name: 'Customer' )
|
customer_role = Role.lookup( name: 'Customer' )
|
||||||
|
|
||||||
return [] if role_ids.include?(customer_role.id)
|
return [] if role_ids.include?(customer_role.id)
|
||||||
if group_ids.empty?
|
stream = if group_ids.empty?
|
||||||
stream = ActivityStream.where('(role_id IN (?) AND group_id is NULL)', role_ids )
|
ActivityStream.where('(role_id IN (?) AND group_id is NULL)', role_ids )
|
||||||
.order( 'created_at DESC, id DESC' )
|
.order( 'created_at DESC, id DESC' )
|
||||||
.limit( limit )
|
.limit( limit )
|
||||||
else
|
else
|
||||||
stream = ActivityStream.where('(role_id IN (?) AND group_id is NULL) OR ( role_id IN (?) AND group_id IN (?) ) OR ( role_id is NULL AND group_id IN (?) )', role_ids, role_ids, group_ids, group_ids )
|
ActivityStream.where('(role_id IN (?) AND group_id is NULL) OR ( role_id IN (?) AND group_id IN (?) ) OR ( role_id is NULL AND group_id IN (?) )', role_ids, role_ids, group_ids, group_ids )
|
||||||
.order( 'created_at DESC, id DESC' )
|
.order( 'created_at DESC, id DESC' )
|
||||||
.limit( limit )
|
.limit( limit )
|
||||||
end
|
end
|
||||||
list = []
|
list = []
|
||||||
stream.each do |item|
|
stream.each do |item|
|
||||||
data = item.attributes
|
data = item.attributes
|
||||||
|
|
|
@ -142,7 +142,7 @@ returns
|
||||||
attributes = self.attributes
|
attributes = self.attributes
|
||||||
self.class.reflect_on_all_associations.map { |assoc|
|
self.class.reflect_on_all_associations.map { |assoc|
|
||||||
real_key = assoc.name.to_s[0, assoc.name.to_s.length - 1] + '_ids'
|
real_key = assoc.name.to_s[0, assoc.name.to_s.length - 1] + '_ids'
|
||||||
if self.respond_to?(real_key)
|
if respond_to?(real_key)
|
||||||
attributes[ real_key ] = send(real_key)
|
attributes[ real_key ] = send(real_key)
|
||||||
end
|
end
|
||||||
}
|
}
|
||||||
|
@ -230,7 +230,7 @@ returns
|
||||||
end
|
end
|
||||||
|
|
||||||
def cache_update(o)
|
def cache_update(o)
|
||||||
cache_delete if self.respond_to?('cache_delete')
|
cache_delete if respond_to?('cache_delete')
|
||||||
o.cache_delete if o.respond_to?('cache_delete')
|
o.cache_delete if o.respond_to?('cache_delete')
|
||||||
end
|
end
|
||||||
|
|
||||||
|
@ -241,7 +241,7 @@ returns
|
||||||
Cache.delete(key)
|
Cache.delete(key)
|
||||||
|
|
||||||
# delete old name / login caches
|
# delete old name / login caches
|
||||||
if self.changed?
|
if changed?
|
||||||
if changes.key?('name')
|
if changes.key?('name')
|
||||||
name = changes['name'][0]
|
name = changes['name'][0]
|
||||||
key = "#{self.class}::#{name}"
|
key = "#{self.class}::#{name}"
|
||||||
|
@ -349,9 +349,9 @@ returns
|
||||||
end
|
end
|
||||||
}
|
}
|
||||||
return
|
return
|
||||||
else
|
|
||||||
fail 'Need name, id or login for lookup()'
|
|
||||||
end
|
end
|
||||||
|
|
||||||
|
fail 'Need name, id or login for lookup()'
|
||||||
end
|
end
|
||||||
|
|
||||||
=begin
|
=begin
|
||||||
|
@ -442,7 +442,7 @@ returns
|
||||||
# do lookup with == to handle case insensitive databases
|
# do lookup with == to handle case insensitive databases
|
||||||
records = where(login: data[:login])
|
records = where(login: data[:login])
|
||||||
records.each {|loop_record|
|
records.each {|loop_record|
|
||||||
if loop_record.login.downcase == data[:login].downcase
|
if loop_record.login.casecmp data[:login] == 0
|
||||||
loop_record.update_attributes(data)
|
loop_record.update_attributes(data)
|
||||||
return loop_record
|
return loop_record
|
||||||
end
|
end
|
||||||
|
@ -455,7 +455,7 @@ returns
|
||||||
# do lookup with == to handle case insensitive databases
|
# do lookup with == to handle case insensitive databases
|
||||||
records = where(email: data[:email])
|
records = where(email: data[:email])
|
||||||
records.each {|loop_record|
|
records.each {|loop_record|
|
||||||
if loop_record.email.downcase == data[:email].downcase
|
if loop_record.email.casecmp data[:email] == 0
|
||||||
loop_record.update_attributes(data)
|
loop_record.update_attributes(data)
|
||||||
return loop_record
|
return loop_record
|
||||||
end
|
end
|
||||||
|
@ -468,7 +468,7 @@ returns
|
||||||
# do lookup with == to handle case insensitive databases
|
# do lookup with == to handle case insensitive databases
|
||||||
records = where(locale: data[:locale])
|
records = where(locale: data[:locale])
|
||||||
records.each {|loop_record|
|
records.each {|loop_record|
|
||||||
if loop_record.locale.downcase == data[:locale].downcase
|
if loop_record.locale.casecmp data[:locale] == 0
|
||||||
loop_record.update_attributes(data)
|
loop_record.update_attributes(data)
|
||||||
return loop_record
|
return loop_record
|
||||||
end
|
end
|
||||||
|
@ -783,7 +783,7 @@ log object update activity stream, if configured - will be executed automaticall
|
||||||
def activity_stream_update
|
def activity_stream_update
|
||||||
return if !self.class.activity_stream_support_config
|
return if !self.class.activity_stream_support_config
|
||||||
|
|
||||||
return if !self.changed?
|
return if !changed?
|
||||||
|
|
||||||
# default ignored attributes
|
# default ignored attributes
|
||||||
ignore_attributes = {
|
ignore_attributes = {
|
||||||
|
@ -872,10 +872,10 @@ log object update history with all updated attributes, if configured - will be e
|
||||||
def history_update
|
def history_update
|
||||||
return if !self.class.history_support_config
|
return if !self.class.history_support_config
|
||||||
|
|
||||||
return if !self.changed?
|
return if !changed?
|
||||||
|
|
||||||
# return if it's no update
|
# return if it's no update
|
||||||
return if self.new_record?
|
return if new_record?
|
||||||
|
|
||||||
# new record also triggers update, so ignore new records
|
# new record also triggers update, so ignore new records
|
||||||
changes = self.changes
|
changes = self.changes
|
||||||
|
@ -921,7 +921,7 @@ log object update history with all updated attributes, if configured - will be e
|
||||||
value_id[0] = value[0]
|
value_id[0] = value[0]
|
||||||
value_id[1] = value[1]
|
value_id[1] = value[1]
|
||||||
|
|
||||||
if self.respond_to?( attribute_name ) && send(attribute_name)
|
if respond_to?( attribute_name ) && send(attribute_name)
|
||||||
relation_class = send(attribute_name).class
|
relation_class = send(attribute_name).class
|
||||||
if relation_class && value_id[0]
|
if relation_class && value_id[0]
|
||||||
relation_model = relation_class.lookup( id: value_id[0] )
|
relation_model = relation_class.lookup( id: value_id[0] )
|
||||||
|
|
|
@ -344,11 +344,11 @@ returns
|
||||||
if public_holidays_was && public_holidays_was[day] && public_holidays_was[day]['feed']
|
if public_holidays_was && public_holidays_was[day] && public_holidays_was[day]['feed']
|
||||||
meta['feed'] = public_holidays_was[day]['feed']
|
meta['feed'] = public_holidays_was[day]['feed']
|
||||||
end
|
end
|
||||||
if meta['active']
|
meta['active'] = if meta['active']
|
||||||
meta['active'] = true
|
true
|
||||||
else
|
else
|
||||||
meta['active'] = false
|
false
|
||||||
end
|
end
|
||||||
}
|
}
|
||||||
|
|
||||||
end
|
end
|
||||||
|
|
|
@ -40,11 +40,11 @@ module Channel::EmailBuild
|
||||||
next if key.to_s == 'attachments'
|
next if key.to_s == 'attachments'
|
||||||
next if key.to_s == 'body'
|
next if key.to_s == 'body'
|
||||||
next if key.to_s == 'content_type'
|
next if key.to_s == 'content_type'
|
||||||
if value && value.class != Array
|
mail[key.to_s] = if value && value.class != Array
|
||||||
mail[key.to_s] = value.to_s
|
value.to_s
|
||||||
else
|
else
|
||||||
mail[key.to_s] = value
|
value
|
||||||
end
|
end
|
||||||
end
|
end
|
||||||
|
|
||||||
# add html part
|
# add html part
|
||||||
|
|
|
@ -191,58 +191,56 @@ class Channel::EmailParser
|
||||||
end
|
end
|
||||||
|
|
||||||
# not multipart email
|
# not multipart email
|
||||||
else
|
|
||||||
|
|
||||||
# text part only
|
# text part only
|
||||||
if !mail.mime_type || mail.mime_type.to_s == '' || mail.mime_type.to_s.downcase == 'text/plain'
|
elsif !mail.mime_type || mail.mime_type.to_s == '' || mail.mime_type.to_s.casecmp('text/plain')
|
||||||
|
data[:body] = mail.body.decoded
|
||||||
|
data[:body] = Encode.conv(mail.charset, data[:body])
|
||||||
|
|
||||||
|
if !data[:body].force_encoding('UTF-8').valid_encoding?
|
||||||
|
data[:body] = data[:body].encode('utf-8', 'binary', invalid: :replace, undef: :replace, replace: '?')
|
||||||
|
end
|
||||||
|
|
||||||
|
# html part only, convert ot text and add it as attachment
|
||||||
|
else
|
||||||
|
filename = '-no name-'
|
||||||
|
if mail.mime_type.to_s.casecmp('text/html')
|
||||||
|
filename = 'message.html'
|
||||||
data[:body] = mail.body.decoded
|
data[:body] = mail.body.decoded
|
||||||
data[:body] = Encode.conv(mail.charset, data[:body])
|
data[:body] = Encode.conv(mail.charset, data[:body])
|
||||||
|
data[:body] = data[:body].html2text.to_s.force_encoding('utf-8')
|
||||||
|
|
||||||
if !data[:body].force_encoding('UTF-8').valid_encoding?
|
if !data[:body].valid_encoding?
|
||||||
data[:body] = data[:body].encode('utf-8', 'binary', invalid: :replace, undef: :replace, replace: '?')
|
data[:body] = data[:body].encode('utf-8', 'binary', invalid: :replace, undef: :replace, replace: '?')
|
||||||
end
|
end
|
||||||
|
|
||||||
# html part only, convert ot text and add it as attachment
|
# any other attachments
|
||||||
else
|
else
|
||||||
filename = '-no name-'
|
data[:body] = 'no visible content'
|
||||||
if mail.mime_type.to_s.downcase == 'text/html'
|
|
||||||
filename = 'message.html'
|
|
||||||
data[:body] = mail.body.decoded
|
|
||||||
data[:body] = Encode.conv(mail.charset, data[:body])
|
|
||||||
data[:body] = data[:body].html2text.to_s.force_encoding('utf-8')
|
|
||||||
|
|
||||||
if !data[:body].valid_encoding?
|
|
||||||
data[:body] = data[:body].encode('utf-8', 'binary', invalid: :replace, undef: :replace, replace: '?')
|
|
||||||
end
|
|
||||||
|
|
||||||
# any other attachments
|
|
||||||
else
|
|
||||||
data[:body] = 'no visible content'
|
|
||||||
end
|
|
||||||
|
|
||||||
# add body as attachment
|
|
||||||
headers_store = {
|
|
||||||
'content-alternative' => true,
|
|
||||||
}
|
|
||||||
if mail.mime_type
|
|
||||||
headers_store['Mime-Type'] = mail.mime_type
|
|
||||||
end
|
|
||||||
if mail.charset
|
|
||||||
headers_store['Charset'] = mail.charset
|
|
||||||
end
|
|
||||||
attachment = {
|
|
||||||
data: mail.body.decoded,
|
|
||||||
filename: mail.filename || filename,
|
|
||||||
preferences: headers_store
|
|
||||||
}
|
|
||||||
data[:attachments].push attachment
|
|
||||||
end
|
end
|
||||||
|
|
||||||
|
# add body as attachment
|
||||||
|
headers_store = {
|
||||||
|
'content-alternative' => true,
|
||||||
|
}
|
||||||
|
if mail.mime_type
|
||||||
|
headers_store['Mime-Type'] = mail.mime_type
|
||||||
|
end
|
||||||
|
if mail.charset
|
||||||
|
headers_store['Charset'] = mail.charset
|
||||||
|
end
|
||||||
|
attachment = {
|
||||||
|
data: mail.body.decoded,
|
||||||
|
filename: mail.filename || filename,
|
||||||
|
preferences: headers_store
|
||||||
|
}
|
||||||
|
data[:attachments].push attachment
|
||||||
end
|
end
|
||||||
|
|
||||||
# strip not wanted chars
|
# strip not wanted chars
|
||||||
data[:body].gsub!(/\n\r/, "\n")
|
data[:body].gsub!(/\n\r/, "\n")
|
||||||
data[:body].gsub!(/\r\n/, "\n")
|
data[:body].gsub!(/\r\n/, "\n")
|
||||||
data[:body].gsub!(/\r/, "\n")
|
data[:body].tr!("\r", "\n")
|
||||||
|
|
||||||
# remember original mail instance
|
# remember original mail instance
|
||||||
data[:mail_instance] = mail
|
data[:mail_instance] = mail
|
||||||
|
|
|
@ -29,7 +29,7 @@ class ExternalCredential < ApplicationModel
|
||||||
|
|
||||||
def self.load_backend(provider)
|
def self.load_backend(provider)
|
||||||
adapter = "ExternalCredential::#{provider.camelcase}"
|
adapter = "ExternalCredential::#{provider.camelcase}"
|
||||||
require "#{adapter.to_filename}"
|
require adapter.to_filename.to_s
|
||||||
load_adapter(adapter)
|
load_adapter(adapter)
|
||||||
end
|
end
|
||||||
|
|
||||||
|
|
|
@ -153,8 +153,8 @@ returns
|
||||||
if !related_history_object
|
if !related_history_object
|
||||||
history_object = object_lookup( requested_object )
|
history_object = object_lookup( requested_object )
|
||||||
history = History.where( history_object_id: history_object.id )
|
history = History.where( history_object_id: history_object.id )
|
||||||
.where( o_id: requested_object_id )
|
.where( o_id: requested_object_id )
|
||||||
.order('created_at ASC, id ASC')
|
.order('created_at ASC, id ASC')
|
||||||
else
|
else
|
||||||
history_object_requested = object_lookup( requested_object )
|
history_object_requested = object_lookup( requested_object )
|
||||||
history_object_related = object_lookup( related_history_object )
|
history_object_related = object_lookup( related_history_object )
|
||||||
|
@ -165,7 +165,7 @@ returns
|
||||||
history_object_related.id,
|
history_object_related.id,
|
||||||
requested_object_id,
|
requested_object_id,
|
||||||
)
|
)
|
||||||
.order('created_at ASC, id ASC') # rubocop:disable Style/MultilineOperationIndentation
|
.order('created_at ASC, id ASC')
|
||||||
end
|
end
|
||||||
asset_list = {}
|
asset_list = {}
|
||||||
list = []
|
list = []
|
||||||
|
|
|
@ -43,8 +43,8 @@ class Job < ApplicationModel
|
||||||
|
|
||||||
# find tickets to change
|
# find tickets to change
|
||||||
tickets = Ticket.where( job.condition.permit! )
|
tickets = Ticket.where( job.condition.permit! )
|
||||||
.order( '`tickets`.`created_at` DESC' )
|
.order( '`tickets`.`created_at` DESC' )
|
||||||
.limit( 1_000 )
|
.limit( 1_000 )
|
||||||
job.processed = tickets.count
|
job.processed = tickets.count
|
||||||
tickets.each do |ticket|
|
tickets.each do |ticket|
|
||||||
logger.debug "CHANGE #{job.execute.inspect}"
|
logger.debug "CHANGE #{job.execute.inspect}"
|
||||||
|
@ -83,4 +83,5 @@ class Job < ApplicationModel
|
||||||
minutes.gsub!(/(\d)\d/, '\\1')
|
minutes.gsub!(/(\d)\d/, '\\1')
|
||||||
minutes.to_s + '0'
|
minutes.to_s + '0'
|
||||||
end
|
end
|
||||||
|
private_class_method :match_minutes
|
||||||
end
|
end
|
||||||
|
|
|
@ -71,7 +71,7 @@ class Observer::Ticket::Notification < ActiveRecord::Observer
|
||||||
end
|
end
|
||||||
|
|
||||||
elsif event[:name] == 'Ticket'
|
elsif event[:name] == 'Ticket'
|
||||||
ticket = Ticket.lookup( id: event[:id] )
|
ticket = Ticket.lookup( id: event[:id] )
|
||||||
|
|
||||||
# next if ticket is already deleted
|
# next if ticket is already deleted
|
||||||
next if !ticket
|
next if !ticket
|
||||||
|
|
|
@ -6,7 +6,7 @@ class Observer::Ticket::Notification::BackgroundJob
|
||||||
end
|
end
|
||||||
|
|
||||||
def perform
|
def perform
|
||||||
ticket = Ticket.find(@p[:ticket_id])
|
ticket = Ticket.find(@p[:ticket_id])
|
||||||
if @p[:article_id]
|
if @p[:article_id]
|
||||||
article = Ticket::Article.find(@p[:article_id])
|
article = Ticket::Article.find(@p[:article_id])
|
||||||
end
|
end
|
||||||
|
@ -53,11 +53,8 @@ class Observer::Ticket::Notification::BackgroundJob
|
||||||
recipients.each do |user|
|
recipients.each do |user|
|
||||||
|
|
||||||
# ignore user who changed it by him self
|
# ignore user who changed it by him self
|
||||||
if article
|
next if article && article.updated_by_id == user.id
|
||||||
next if article.updated_by_id == user.id
|
next if !article && ticket.updated_by_id == user.id
|
||||||
else
|
|
||||||
next if ticket.updated_by_id == user.id
|
|
||||||
end
|
|
||||||
|
|
||||||
# ignore inactive users
|
# ignore inactive users
|
||||||
next if !user.active
|
next if !user.active
|
||||||
|
@ -217,11 +214,11 @@ class Observer::Ticket::Notification::BackgroundJob
|
||||||
# set new key
|
# set new key
|
||||||
display = object_manager_attribute[:display].to_s
|
display = object_manager_attribute[:display].to_s
|
||||||
end
|
end
|
||||||
if object_manager_attribute && object_manager_attribute[:translate]
|
changes[display] = if object_manager_attribute && object_manager_attribute[:translate]
|
||||||
changes[display] = ["i18n(#{value_str[0]})", "i18n(#{value_str[1]})"]
|
["i18n(#{value_str[0]})", "i18n(#{value_str[1]})"]
|
||||||
else
|
else
|
||||||
changes[display] = [value_str[0].to_s, value_str[1].to_s]
|
[value_str[0].to_s, value_str[1].to_s]
|
||||||
end
|
end
|
||||||
}
|
}
|
||||||
changes
|
changes
|
||||||
end
|
end
|
||||||
|
|
|
@ -89,8 +89,8 @@ return all online notifications of an user
|
||||||
def self.list(user, limit)
|
def self.list(user, limit)
|
||||||
|
|
||||||
notifications = OnlineNotification.where(user_id: user.id)
|
notifications = OnlineNotification.where(user_id: user.id)
|
||||||
.order( 'created_at DESC, id DESC' )
|
.order( 'created_at DESC, id DESC' )
|
||||||
.limit( limit )
|
.limit( limit )
|
||||||
list = []
|
list = []
|
||||||
notifications.each do |item|
|
notifications.each do |item|
|
||||||
data = item.attributes
|
data = item.attributes
|
||||||
|
@ -117,8 +117,8 @@ return all online notifications of an object
|
||||||
object_lookup_id: object_id,
|
object_lookup_id: object_id,
|
||||||
o_id: o_id,
|
o_id: o_id,
|
||||||
)
|
)
|
||||||
.order( 'created_at DESC, id DESC' ) # rubocop:disable Style/MultilineOperationIndentation
|
.order( 'created_at DESC, id DESC' )
|
||||||
.limit( 10_000 ) # rubocop:disable Style/MultilineOperationIndentation
|
.limit( 10_000 )
|
||||||
notifications
|
notifications
|
||||||
end
|
end
|
||||||
|
|
||||||
|
|
|
@ -11,7 +11,7 @@ class Organization < ApplicationModel
|
||||||
has_many :members, class_name: 'User'
|
has_many :members, class_name: 'User'
|
||||||
validates :name, presence: true
|
validates :name, presence: true
|
||||||
|
|
||||||
activity_stream_support role: Z_ROLENAME_ADMIN
|
activity_stream_support role: Z_ROLENAME_ADMIN
|
||||||
history_support
|
history_support
|
||||||
search_index_support
|
search_index_support
|
||||||
notify_clients_support
|
notify_clients_support
|
||||||
|
|
|
@ -96,7 +96,7 @@ class Package < ApplicationModel
|
||||||
def self.unlink(package_base_dir)
|
def self.unlink(package_base_dir)
|
||||||
|
|
||||||
# check if zpm is a package source repo
|
# check if zpm is a package source repo
|
||||||
package = self._package_base_dir?(package_base_dir)
|
package = _package_base_dir?(package_base_dir)
|
||||||
|
|
||||||
# migration down
|
# migration down
|
||||||
Package::Migration.migrate( package, 'reverse' )
|
Package::Migration.migrate( package, 'reverse' )
|
||||||
|
@ -126,7 +126,7 @@ class Package < ApplicationModel
|
||||||
def self.link(package_base_dir)
|
def self.link(package_base_dir)
|
||||||
|
|
||||||
# check if zpm is a package source repo
|
# check if zpm is a package source repo
|
||||||
package = self._package_base_dir?(package_base_dir)
|
package = _package_base_dir?(package_base_dir)
|
||||||
|
|
||||||
# link files
|
# link files
|
||||||
Dir.glob( package_base_dir + '/**/*' ) do |entry|
|
Dir.glob( package_base_dir + '/**/*' ) do |entry|
|
||||||
|
@ -337,13 +337,13 @@ class Package < ApplicationModel
|
||||||
end
|
end
|
||||||
|
|
||||||
def self._read_file(file, fullpath = false)
|
def self._read_file(file, fullpath = false)
|
||||||
if fullpath == false
|
location = if fullpath == false
|
||||||
location = @@root + '/' + file
|
@@root + '/' + file
|
||||||
elsif fullpath == true
|
elsif fullpath == true
|
||||||
location = file
|
file
|
||||||
else
|
else
|
||||||
location = fullpath + '/' + file
|
fullpath + '/' + file
|
||||||
end
|
end
|
||||||
|
|
||||||
begin
|
begin
|
||||||
data = File.open( location, 'rb' )
|
data = File.open( location, 'rb' )
|
||||||
|
|
|
@ -27,8 +27,8 @@ class RecentView < ApplicationModel
|
||||||
def self.log_destroy( requested_object, requested_object_id )
|
def self.log_destroy( requested_object, requested_object_id )
|
||||||
return if requested_object == 'RecentView'
|
return if requested_object == 'RecentView'
|
||||||
RecentView.where( recent_view_object_id: ObjectLookup.by_name( requested_object ) )
|
RecentView.where( recent_view_object_id: ObjectLookup.by_name( requested_object ) )
|
||||||
.where( o_id: requested_object_id )
|
.where( o_id: requested_object_id )
|
||||||
.destroy_all
|
.destroy_all
|
||||||
end
|
end
|
||||||
|
|
||||||
def self.user_log_destroy( user )
|
def self.user_log_destroy( user )
|
||||||
|
@ -36,15 +36,15 @@ class RecentView < ApplicationModel
|
||||||
end
|
end
|
||||||
|
|
||||||
def self.list( user, limit = 10, type = nil )
|
def self.list( user, limit = 10, type = nil )
|
||||||
if !type
|
recent_views = if !type
|
||||||
recent_views = RecentView.where( created_by_id: user.id )
|
RecentView.where( created_by_id: user.id )
|
||||||
.order('created_at DESC, id DESC')
|
.order('created_at DESC, id DESC')
|
||||||
.limit(limit)
|
.limit(limit)
|
||||||
else
|
else
|
||||||
recent_views = RecentView.select('DISTINCT(o_id), recent_view_object_id').where( created_by_id: user.id, recent_view_object_id: ObjectLookup.by_name(type) )
|
RecentView.select('DISTINCT(o_id), recent_view_object_id').where( created_by_id: user.id, recent_view_object_id: ObjectLookup.by_name(type) )
|
||||||
.order('created_at DESC, id DESC')
|
.order('created_at DESC, id DESC')
|
||||||
.limit(limit)
|
.limit(limit)
|
||||||
end
|
end
|
||||||
|
|
||||||
list = []
|
list = []
|
||||||
recent_views.each { |item|
|
recent_views.each { |item|
|
||||||
|
|
|
@ -16,11 +16,11 @@ class Setting < ApplicationModel
|
||||||
@@current = {} # rubocop:disable Style/ClassVars
|
@@current = {} # rubocop:disable Style/ClassVars
|
||||||
@@change_id = nil # rubocop:disable Style/ClassVars
|
@@change_id = nil # rubocop:disable Style/ClassVars
|
||||||
@@lookup_at = nil # rubocop:disable Style/ClassVars
|
@@lookup_at = nil # rubocop:disable Style/ClassVars
|
||||||
if ENV['ZAMMAD_SETTING_TTL']
|
@@lookup_timeout = if ENV['ZAMMAD_SETTING_TTL'] # rubocop:disable Style/ClassVars
|
||||||
@@lookup_timeout = ENV['ZAMMAD_SETTING_TTL'].to_i.seconds # rubocop:disable Style/ClassVars
|
ENV['ZAMMAD_SETTING_TTL'].to_i.seconds
|
||||||
else
|
else
|
||||||
@@lookup_timeout = 2.minutes # rubocop:disable Style/ClassVars
|
2.minutes
|
||||||
end
|
end
|
||||||
|
|
||||||
=begin
|
=begin
|
||||||
|
|
||||||
|
@ -118,6 +118,7 @@ reload config settings
|
||||||
cache(config)
|
cache(config)
|
||||||
true
|
true
|
||||||
end
|
end
|
||||||
|
private_class_method :load
|
||||||
|
|
||||||
# set initial value in state_initial
|
# set initial value in state_initial
|
||||||
def set_initial
|
def set_initial
|
||||||
|
@ -131,6 +132,7 @@ reload config settings
|
||||||
logger.debug "Setting.cache: set cache, #{@@change_id}"
|
logger.debug "Setting.cache: set cache, #{@@change_id}"
|
||||||
@@lookup_at = Time.zone.now # rubocop:disable Style/ClassVars
|
@@lookup_at = Time.zone.now # rubocop:disable Style/ClassVars
|
||||||
end
|
end
|
||||||
|
private_class_method :cache
|
||||||
|
|
||||||
# reset cache
|
# reset cache
|
||||||
def reset_cache
|
def reset_cache
|
||||||
|
@ -156,6 +158,7 @@ reload config settings
|
||||||
logger.debug "Setting.cache_valid?: cache has changed, #{@@change_id}/#{change_id}"
|
logger.debug "Setting.cache_valid?: cache has changed, #{@@change_id}/#{change_id}"
|
||||||
false
|
false
|
||||||
end
|
end
|
||||||
|
private_class_method :cache_valid?
|
||||||
|
|
||||||
# convert state into hash to be able to store it as store
|
# convert state into hash to be able to store it as store
|
||||||
def state_check
|
def state_check
|
||||||
|
|
|
@ -23,7 +23,7 @@ class StatsStore < ApplicationModel
|
||||||
end
|
end
|
||||||
|
|
||||||
StatsStore.where(stats_store_object_id: object_id, o_id: data[:o_id], key: data[:key])
|
StatsStore.where(stats_store_object_id: object_id, o_id: data[:o_id], key: data[:key])
|
||||||
.where('created_at > ? AND created_at < ?', data[:start], data[:end]).count
|
.where('created_at > ? AND created_at < ?', data[:start], data[:end]).count
|
||||||
end
|
end
|
||||||
|
|
||||||
=begin
|
=begin
|
||||||
|
|
|
@ -81,7 +81,7 @@ returns
|
||||||
# search
|
# search
|
||||||
store_object_id = Store::Object.lookup( name: data[:object] )
|
store_object_id = Store::Object.lookup( name: data[:object] )
|
||||||
stores = Store.where( store_object_id: store_object_id, o_id: data[:o_id].to_i )
|
stores = Store.where( store_object_id: store_object_id, o_id: data[:o_id].to_i )
|
||||||
.order('created_at ASC, id ASC')
|
.order('created_at ASC, id ASC')
|
||||||
stores
|
stores
|
||||||
end
|
end
|
||||||
|
|
||||||
|
@ -104,8 +104,8 @@ returns
|
||||||
# search
|
# search
|
||||||
store_object_id = Store::Object.lookup( name: data[:object] )
|
store_object_id = Store::Object.lookup( name: data[:object] )
|
||||||
stores = Store.where( store_object_id: store_object_id )
|
stores = Store.where( store_object_id: store_object_id )
|
||||||
.where( o_id: data[:o_id] )
|
.where( o_id: data[:o_id] )
|
||||||
.order('created_at ASC, id ASC')
|
.order('created_at ASC, id ASC')
|
||||||
stores.each do |store|
|
stores.each do |store|
|
||||||
|
|
||||||
# check backend for references
|
# check backend for references
|
||||||
|
|
|
@ -46,12 +46,12 @@ read content of a file
|
||||||
|
|
||||||
def content
|
def content
|
||||||
adapter = self.class.load_adapter("Store::Provider::#{provider}")
|
adapter = self.class.load_adapter("Store::Provider::#{provider}")
|
||||||
if sha
|
c = if sha
|
||||||
c = adapter.get( sha )
|
adapter.get( sha )
|
||||||
else
|
else
|
||||||
# fallback until migration is done
|
# fallback until migration is done
|
||||||
c = Store::Provider::DB.find_by( md5: md5 ).data
|
Store::Provider::DB.find_by( md5: md5 ).data
|
||||||
end
|
end
|
||||||
c
|
c
|
||||||
end
|
end
|
||||||
|
|
||||||
|
|
|
@ -103,16 +103,16 @@ returns
|
||||||
access_condition = []
|
access_condition = []
|
||||||
if user.role?(Z_ROLENAME_AGENT)
|
if user.role?(Z_ROLENAME_AGENT)
|
||||||
group_ids = Group.select( 'groups.id' ).joins(:users)
|
group_ids = Group.select( 'groups.id' ).joins(:users)
|
||||||
.where( 'groups_users.user_id = ?', user.id )
|
.where( 'groups_users.user_id = ?', user.id )
|
||||||
.where( 'groups.active = ?', true )
|
.where( 'groups.active = ?', true )
|
||||||
.map( &:id )
|
.map( &:id )
|
||||||
access_condition = [ 'group_id IN (?)', group_ids ]
|
access_condition = [ 'group_id IN (?)', group_ids ]
|
||||||
else
|
else
|
||||||
if !user.organization || ( !user.organization.shared || user.organization.shared == false )
|
access_condition = if !user.organization || ( !user.organization.shared || user.organization.shared == false )
|
||||||
access_condition = [ 'tickets.customer_id = ?', user.id ]
|
[ 'tickets.customer_id = ?', user.id ]
|
||||||
else
|
else
|
||||||
access_condition = [ '( tickets.customer_id = ? OR tickets.organization_id = ? )', user.id, user.organization.id ]
|
[ '( tickets.customer_id = ? OR tickets.organization_id = ? )', user.id, user.organization.id ]
|
||||||
end
|
end
|
||||||
end
|
end
|
||||||
access_condition
|
access_condition
|
||||||
end
|
end
|
||||||
|
@ -134,7 +134,7 @@ returns
|
||||||
ticket_states = Ticket::State.where(
|
ticket_states = Ticket::State.where(
|
||||||
state_type_id: Ticket::StateType.find_by( name: 'pending action' ),
|
state_type_id: Ticket::StateType.find_by( name: 'pending action' ),
|
||||||
)
|
)
|
||||||
.where.not(next_state_id: nil) # rubocop:disable Style/MultilineOperationIndentation
|
.where.not(next_state_id: nil)
|
||||||
|
|
||||||
return [] if !ticket_states
|
return [] if !ticket_states
|
||||||
|
|
||||||
|
@ -146,7 +146,7 @@ returns
|
||||||
tickets = where(
|
tickets = where(
|
||||||
state_id: next_state_map.keys,
|
state_id: next_state_map.keys,
|
||||||
)
|
)
|
||||||
.where( 'pending_time <= ?', Time.zone.now ) # rubocop:disable Style/MultilineOperationIndentation
|
.where( 'pending_time <= ?', Time.zone.now )
|
||||||
|
|
||||||
return [] if !tickets
|
return [] if !tickets
|
||||||
|
|
||||||
|
|
|
@ -49,12 +49,12 @@ class Ticket::Article < ApplicationModel
|
||||||
end
|
end
|
||||||
|
|
||||||
class Sender < ApplicationModel
|
class Sender < ApplicationModel
|
||||||
validates :name, presence: true
|
validates :name, presence: true
|
||||||
latest_change_support
|
latest_change_support
|
||||||
end
|
end
|
||||||
|
|
||||||
class Type < ApplicationModel
|
class Type < ApplicationModel
|
||||||
validates :name, presence: true
|
validates :name, presence: true
|
||||||
latest_change_support
|
latest_change_support
|
||||||
end
|
end
|
||||||
end
|
end
|
||||||
|
|
|
@ -171,10 +171,8 @@ returns
|
||||||
# get close time in min
|
# get close time in min
|
||||||
if close_time
|
if close_time
|
||||||
self.close_time_in_min = pending_minutes(created_at, close_time, biz, 'business_minutes')
|
self.close_time_in_min = pending_minutes(created_at, close_time, biz, 'business_minutes')
|
||||||
else
|
elsif close_time_escal_date && ((!escalation_time && close_time_escal_date) || close_time_escal_date < escalation_time)
|
||||||
if close_time_escal_date && ((!escalation_time && close_time_escal_date) || close_time_escal_date < escalation_time)
|
self.escalation_time = close_time_escal_date
|
||||||
self.escalation_time = close_time_escal_date
|
|
||||||
end
|
|
||||||
end
|
end
|
||||||
|
|
||||||
# set time to show if sla is raised or not
|
# set time to show if sla is raised or not
|
||||||
|
@ -186,7 +184,7 @@ returns
|
||||||
self.escalation_time = nil
|
self.escalation_time = nil
|
||||||
end
|
end
|
||||||
|
|
||||||
return if !self.changed?
|
return if !changed?
|
||||||
|
|
||||||
self.callback_loop = true
|
self.callback_loop = true
|
||||||
save
|
save
|
||||||
|
@ -279,11 +277,11 @@ returns
|
||||||
end
|
end
|
||||||
total_time_in_min = total_time_in_min + diff
|
total_time_in_min = total_time_in_min + diff
|
||||||
|
|
||||||
if history_item['value_to'] == 'pending reminder'
|
last_state_is_pending = if history_item['value_to'] == 'pending reminder'
|
||||||
last_state_is_pending = true
|
true
|
||||||
else
|
else
|
||||||
last_state_is_pending = false
|
false
|
||||||
end
|
end
|
||||||
|
|
||||||
# remember for next loop last state
|
# remember for next loop last state
|
||||||
last_state = history_item['value_to']
|
last_state = history_item['value_to']
|
||||||
|
|
|
@ -20,11 +20,11 @@ module Ticket::Number::Date
|
||||||
|
|
||||||
# increase counter
|
# increase counter
|
||||||
counter_increment, date_file = counter.content.to_s.split(';')
|
counter_increment, date_file = counter.content.to_s.split(';')
|
||||||
if date_file == date
|
counter_increment = if date_file == date
|
||||||
counter_increment = counter_increment.to_i + 1
|
counter_increment.to_i + 1
|
||||||
else
|
else
|
||||||
counter_increment = 1
|
1
|
||||||
end
|
end
|
||||||
|
|
||||||
# store new counter value
|
# store new counter value
|
||||||
counter.content = counter_increment.to_s + ';' + date
|
counter.content = counter_increment.to_s + ';' + date
|
||||||
|
|
|
@ -9,7 +9,7 @@ module Ticket::Number::Increment
|
||||||
config = Setting.get('ticket_number_increment')
|
config = Setting.get('ticket_number_increment')
|
||||||
|
|
||||||
# read counter
|
# read counter
|
||||||
min_digs = config[:min_size] || 4
|
min_digs = config[:min_size] || 4
|
||||||
counter_increment = nil
|
counter_increment = nil
|
||||||
Ticket::Counter.transaction do
|
Ticket::Counter.transaction do
|
||||||
counter = Ticket::Counter.where( generator: 'Increment' ).lock(true).first
|
counter = Ticket::Counter.where( generator: 'Increment' ).lock(true).first
|
||||||
|
|
|
@ -20,11 +20,11 @@ returns
|
||||||
# get customer overviews
|
# get customer overviews
|
||||||
if data[:current_user].role?('Customer')
|
if data[:current_user].role?('Customer')
|
||||||
role = Role.find_by( name: 'Customer' )
|
role = Role.find_by( name: 'Customer' )
|
||||||
if data[:current_user].organization_id && data[:current_user].organization.shared
|
overviews = if data[:current_user].organization_id && data[:current_user].organization.shared
|
||||||
overviews = Overview.where( role_id: role.id, active: true )
|
Overview.where( role_id: role.id, active: true )
|
||||||
else
|
else
|
||||||
overviews = Overview.where( role_id: role.id, organization_shared: false, active: true )
|
Overview.where( role_id: role.id, organization_shared: false, active: true )
|
||||||
end
|
end
|
||||||
return overviews
|
return overviews
|
||||||
end
|
end
|
||||||
|
|
||||||
|
@ -113,10 +113,10 @@ returns
|
||||||
query_condition, bind_condition = Ticket.selector2sql(overview_selected.condition, data[:current_user])
|
query_condition, bind_condition = Ticket.selector2sql(overview_selected.condition, data[:current_user])
|
||||||
|
|
||||||
tickets = Ticket.select('id')
|
tickets = Ticket.select('id')
|
||||||
.where( access_condition )
|
.where( access_condition )
|
||||||
.where( query_condition, *bind_condition )
|
.where( query_condition, *bind_condition )
|
||||||
.order( order_by )
|
.order( order_by )
|
||||||
.limit( 500 )
|
.limit( 500 )
|
||||||
|
|
||||||
ticket_ids = []
|
ticket_ids = []
|
||||||
tickets.each { |ticket|
|
tickets.each { |ticket|
|
||||||
|
@ -136,8 +136,8 @@ returns
|
||||||
data[:start_page] ||= 1
|
data[:start_page] ||= 1
|
||||||
query_condition, bind_condition = Ticket.selector2sql(overview_selected.condition, data[:current_user])
|
query_condition, bind_condition = Ticket.selector2sql(overview_selected.condition, data[:current_user])
|
||||||
tickets = Ticket.where( access_condition )
|
tickets = Ticket.where( access_condition )
|
||||||
.where( query_condition, *bind_condition )
|
.where( query_condition, *bind_condition )
|
||||||
.order( overview_selected[:order][:by].to_s + ' ' + overview_selected[:order][:direction].to_s )
|
.order( overview_selected[:order][:by].to_s + ' ' + overview_selected[:order][:direction].to_s )
|
||||||
|
|
||||||
tickets_count = Ticket.where( access_condition ).where( query_condition, *bind_condition ).count()
|
tickets_count = Ticket.where( access_condition ).where( query_condition, *bind_condition ).count()
|
||||||
|
|
||||||
|
|
|
@ -1,5 +1,5 @@
|
||||||
# Copyright (C) 2012-2014 Zammad Foundation, http://zammad-foundation.org/
|
# Copyright (C) 2012-2014 Zammad Foundation, http://zammad-foundation.org/
|
||||||
class Ticket::Priority < ApplicationModel
|
class Ticket::Priority < ApplicationModel
|
||||||
self.table_name = 'ticket_priorities'
|
self.table_name = 'ticket_priorities'
|
||||||
validates :name, presence: true
|
validates :name, presence: true
|
||||||
end
|
end
|
||||||
|
|
|
@ -104,8 +104,8 @@ returns
|
||||||
|
|
||||||
if current_user.role?('Agent')
|
if current_user.role?('Agent')
|
||||||
groups = Group.joins(:users)
|
groups = Group.joins(:users)
|
||||||
.where( 'groups_users.user_id = ?', current_user.id )
|
.where( 'groups_users.user_id = ?', current_user.id )
|
||||||
.where( 'groups.active = ?', true )
|
.where( 'groups.active = ?', true )
|
||||||
group_condition = []
|
group_condition = []
|
||||||
groups.each {|group|
|
groups.each {|group|
|
||||||
group_condition.push group.name
|
group_condition.push group.name
|
||||||
|
@ -113,24 +113,24 @@ returns
|
||||||
access_condition = {
|
access_condition = {
|
||||||
'query_string' => { 'default_field' => 'Ticket.group.name', 'query' => "\"#{group_condition.join('" OR "')}\"" }
|
'query_string' => { 'default_field' => 'Ticket.group.name', 'query' => "\"#{group_condition.join('" OR "')}\"" }
|
||||||
}
|
}
|
||||||
query_extention['bool']['must'].push access_condition
|
|
||||||
else
|
else
|
||||||
if !current_user.organization || ( !current_user.organization.shared || current_user.organization.shared == false )
|
access_condition = if !current_user.organization || ( !current_user.organization.shared || current_user.organization.shared == false )
|
||||||
access_condition = {
|
{
|
||||||
'query_string' => { 'default_field' => 'Ticket.customer_id', 'query' => current_user.id }
|
'query_string' => { 'default_field' => 'Ticket.customer_id', 'query' => current_user.id }
|
||||||
}
|
}
|
||||||
# customer_id: XXX
|
# customer_id: XXX
|
||||||
# conditions = [ 'customer_id = ?', current_user.id ]
|
# conditions = [ 'customer_id = ?', current_user.id ]
|
||||||
else
|
else
|
||||||
access_condition = {
|
{
|
||||||
'query_string' => { 'query' => "Ticket.customer_id:#{current_user.id} OR Ticket.organization_id:#{current_user.organization.id}" }
|
'query_string' => { 'query' => "Ticket.customer_id:#{current_user.id} OR Ticket.organization_id:#{current_user.organization.id}" }
|
||||||
}
|
}
|
||||||
# customer_id: XXX OR organization_id: XXX
|
# customer_id: XXX OR organization_id: XXX
|
||||||
# conditions = [ '( customer_id = ? OR organization_id = ? )', current_user.id, current_user.organization.id ]
|
# conditions = [ '( customer_id = ? OR organization_id = ? )', current_user.id, current_user.organization.id ]
|
||||||
end
|
end
|
||||||
query_extention['bool']['must'].push access_condition
|
|
||||||
end
|
end
|
||||||
|
|
||||||
|
query_extention['bool']['must'].push access_condition
|
||||||
|
|
||||||
items = SearchIndexBackend.search( query, limit, 'Ticket', query_extention )
|
items = SearchIndexBackend.search( query, limit, 'Ticket', query_extention )
|
||||||
if !full
|
if !full
|
||||||
ids = []
|
ids = []
|
||||||
|
@ -154,18 +154,18 @@ returns
|
||||||
if query
|
if query
|
||||||
query.delete! '*'
|
query.delete! '*'
|
||||||
tickets_all = Ticket.select('DISTINCT(tickets.id)')
|
tickets_all = Ticket.select('DISTINCT(tickets.id)')
|
||||||
.where(access_condition)
|
.where(access_condition)
|
||||||
.where( '( `tickets`.`title` LIKE ? OR `tickets`.`number` LIKE ? OR `ticket_articles`.`body` LIKE ? OR `ticket_articles`.`from` LIKE ? OR `ticket_articles`.`to` LIKE ? OR `ticket_articles`.`subject` LIKE ?)', "%#{query}%", "%#{query}%", "%#{query}%", "%#{query}%", "%#{query}%", "%#{query}%" )
|
.where( '( `tickets`.`title` LIKE ? OR `tickets`.`number` LIKE ? OR `ticket_articles`.`body` LIKE ? OR `ticket_articles`.`from` LIKE ? OR `ticket_articles`.`to` LIKE ? OR `ticket_articles`.`subject` LIKE ?)', "%#{query}%", "%#{query}%", "%#{query}%", "%#{query}%", "%#{query}%", "%#{query}%" )
|
||||||
.joins(:articles)
|
.joins(:articles)
|
||||||
.order('`tickets`.`created_at` DESC')
|
.order('`tickets`.`created_at` DESC')
|
||||||
.limit(limit)
|
.limit(limit)
|
||||||
else
|
else
|
||||||
query_condition, bind_condition = selector2sql(params[:condition])
|
query_condition, bind_condition = selector2sql(params[:condition])
|
||||||
tickets_all = Ticket.select('DISTINCT(tickets.id)')
|
tickets_all = Ticket.select('DISTINCT(tickets.id)')
|
||||||
.where(access_condition)
|
.where(access_condition)
|
||||||
.where(query_condition, *bind_condition)
|
.where(query_condition, *bind_condition)
|
||||||
.order('`tickets`.`created_at` DESC')
|
.order('`tickets`.`created_at` DESC')
|
||||||
.limit(limit)
|
.limit(limit)
|
||||||
end
|
end
|
||||||
|
|
||||||
# build result list
|
# build result list
|
||||||
|
|
|
@ -175,30 +175,30 @@ get list of translations
|
||||||
'total' => Translation.where(locale: 'de-de').count,
|
'total' => Translation.where(locale: 'de-de').count,
|
||||||
}
|
}
|
||||||
list = []
|
list = []
|
||||||
if admin
|
translations = if admin
|
||||||
translations = Translation.where(locale: locale.downcase).order(:source)
|
Translation.where(locale: locale.downcase).order(:source)
|
||||||
else
|
else
|
||||||
translations = Translation.where(locale: locale.downcase).where.not(target: '').order(:source)
|
Translation.where(locale: locale.downcase).where.not(target: '').order(:source)
|
||||||
end
|
end
|
||||||
translations.each { |item|
|
translations.each { |item|
|
||||||
if admin
|
translation_item = []
|
||||||
translation_item = [
|
translation_item = if admin
|
||||||
item.id,
|
[
|
||||||
item.source,
|
item.id,
|
||||||
item.target,
|
item.source,
|
||||||
item.target_initial,
|
item.target,
|
||||||
item.format,
|
item.target_initial,
|
||||||
]
|
item.format,
|
||||||
list.push translation_item
|
]
|
||||||
else
|
else
|
||||||
translation_item = [
|
[
|
||||||
item.id,
|
item.id,
|
||||||
item.source,
|
item.source,
|
||||||
item.target,
|
item.target,
|
||||||
item.format,
|
item.format,
|
||||||
]
|
]
|
||||||
list.push translation_item
|
end
|
||||||
end
|
list.push translation_item
|
||||||
}
|
}
|
||||||
data['list'] = list
|
data['list'] = list
|
||||||
|
|
||||||
|
@ -250,8 +250,10 @@ translate strings in ruby context, e. g. for notifications
|
||||||
def self.cache_set(locale, data)
|
def self.cache_set(locale, data)
|
||||||
Cache.write('TranslationMapOnlyContent::' + locale.downcase, data)
|
Cache.write('TranslationMapOnlyContent::' + locale.downcase, data)
|
||||||
end
|
end
|
||||||
|
private_class_method :cache_set
|
||||||
|
|
||||||
def self.cache_get(locale)
|
def self.cache_get(locale)
|
||||||
Cache.get('TranslationMapOnlyContent::' + locale.downcase)
|
Cache.get('TranslationMapOnlyContent::' + locale.downcase)
|
||||||
end
|
end
|
||||||
|
private_class_method :cache_get
|
||||||
end
|
end
|
||||||
|
|
|
@ -124,8 +124,8 @@ returns
|
||||||
roles.each { |role|
|
roles.each { |role|
|
||||||
if role_name.class == Array
|
if role_name.class == Array
|
||||||
next if !role_name.include?(role.name)
|
next if !role_name.include?(role.name)
|
||||||
else
|
elsif role.name != role_name
|
||||||
next if role.name != role_name
|
next
|
||||||
end
|
end
|
||||||
result = true
|
result = true
|
||||||
break
|
break
|
||||||
|
|
|
@ -69,15 +69,15 @@ returns
|
||||||
# fallback do sql query
|
# fallback do sql query
|
||||||
# - stip out * we already search for *query* -
|
# - stip out * we already search for *query* -
|
||||||
query.delete! '*'
|
query.delete! '*'
|
||||||
if params[:role_ids]
|
users = if params[:role_ids]
|
||||||
users = User.joins(:roles).where( 'roles.id' => params[:role_ids] ).where(
|
User.joins(:roles).where( 'roles.id' => params[:role_ids] ).where(
|
||||||
'(users.firstname LIKE ? OR users.lastname LIKE ? OR users.email LIKE ? OR users.login LIKE ?) AND users.id != 1', "%#{query}%", "%#{query}%", "%#{query}%", "%#{query}%"
|
'(users.firstname LIKE ? OR users.lastname LIKE ? OR users.email LIKE ? OR users.login LIKE ?) AND users.id != 1', "%#{query}%", "%#{query}%", "%#{query}%", "%#{query}%"
|
||||||
).order('firstname').limit(limit)
|
).order('firstname').limit(limit)
|
||||||
else
|
else
|
||||||
users = User.where(
|
User.where(
|
||||||
'(firstname LIKE ? OR lastname LIKE ? OR email LIKE ? OR login LIKE ?) AND id != 1', "%#{query}%", "%#{query}%", "%#{query}%", "%#{query}%"
|
'(firstname LIKE ? OR lastname LIKE ? OR email LIKE ? OR login LIKE ?) AND id != 1', "%#{query}%", "%#{query}%", "%#{query}%", "%#{query}%"
|
||||||
).order('firstname').limit(limit)
|
).order('firstname').limit(limit)
|
||||||
end
|
end
|
||||||
users
|
users
|
||||||
end
|
end
|
||||||
end
|
end
|
||||||
|
|
|
@ -3,6 +3,6 @@
|
||||||
# Prefix all zammad constants w/ Z_
|
# Prefix all zammad constants w/ Z_
|
||||||
|
|
||||||
# Prefix all rolenames with Z_ROLENAME
|
# Prefix all rolenames with Z_ROLENAME
|
||||||
Z_ROLENAME_ADMIN = 'Admin'
|
Z_ROLENAME_ADMIN = 'Admin'.freeze
|
||||||
Z_ROLENAME_AGENT = 'Agent'
|
Z_ROLENAME_AGENT = 'Agent'.freeze
|
||||||
Z_ROLENAME_CUSTOMER = 'Customer'
|
Z_ROLENAME_CUSTOMER = 'Customer'.freeze
|
||||||
|
|
|
@ -5,7 +5,7 @@ class CreateBase < ActiveRecord::Migration
|
||||||
t.string :session_id, null: false
|
t.string :session_id, null: false
|
||||||
t.boolean :persistent, null: true
|
t.boolean :persistent, null: true
|
||||||
t.text :data
|
t.text :data
|
||||||
t.timestamps null: false
|
t.timestamps null: false
|
||||||
end
|
end
|
||||||
add_index :sessions, :session_id
|
add_index :sessions, :session_id
|
||||||
add_index :sessions, :updated_at
|
add_index :sessions, :updated_at
|
||||||
|
@ -465,7 +465,7 @@ class CreateBase < ActiveRecord::Migration
|
||||||
t.datetime :failed_at # Set when all retries have failed (actually, by default, the record is deleted instead)
|
t.datetime :failed_at # Set when all retries have failed (actually, by default, the record is deleted instead)
|
||||||
t.string :locked_by # Who is working on this object (if locked)
|
t.string :locked_by # Who is working on this object (if locked)
|
||||||
t.string :queue # The name of the queue this job is in
|
t.string :queue # The name of the queue this job is in
|
||||||
t.timestamps null: false
|
t.timestamps null: false
|
||||||
end
|
end
|
||||||
|
|
||||||
add_index :delayed_jobs, [:priority, :run_at], name: 'delayed_jobs_priority'
|
add_index :delayed_jobs, [:priority, :run_at], name: 'delayed_jobs_priority'
|
||||||
|
|
|
@ -18,10 +18,10 @@ class CreateMacro < ActiveRecord::Migration
|
||||||
Macro.create_or_update(
|
Macro.create_or_update(
|
||||||
name: 'Close & Tag as Spam',
|
name: 'Close & Tag as Spam',
|
||||||
perform: {
|
perform: {
|
||||||
'ticket.state_id': {
|
'ticket.state_id' => {
|
||||||
value: Ticket::State.find_by(name: 'closed').id,
|
value: Ticket::State.find_by(name: 'closed').id,
|
||||||
},
|
},
|
||||||
'ticket.tags': {
|
'ticket.tags' => {
|
||||||
operator: 'add',
|
operator: 'add',
|
||||||
value: 'spam',
|
value: 'spam',
|
||||||
},
|
},
|
||||||
|
|
|
@ -1644,10 +1644,10 @@ Ticket::Article::Sender.create_if_not_exists( id: 3, name: 'System' )
|
||||||
Macro.create_if_not_exists(
|
Macro.create_if_not_exists(
|
||||||
name: 'Close & Tag as Spam',
|
name: 'Close & Tag as Spam',
|
||||||
perform: {
|
perform: {
|
||||||
'ticket.state_id': {
|
'ticket.state_id' => {
|
||||||
value: Ticket::State.find_by(name: 'closed').id,
|
value: Ticket::State.find_by(name: 'closed').id,
|
||||||
},
|
},
|
||||||
'ticket.tags': {
|
'ticket.tags' => {
|
||||||
operator: 'add',
|
operator: 'add',
|
||||||
value: 'spam',
|
value: 'spam',
|
||||||
},
|
},
|
||||||
|
|
|
@ -147,11 +147,10 @@ returns
|
||||||
admin_user
|
admin_user
|
||||||
end
|
end
|
||||||
|
|
||||||
private
|
|
||||||
|
|
||||||
def self.file_location
|
def self.file_location
|
||||||
auto_wizard_file_name = 'auto_wizard.json'
|
auto_wizard_file_name = 'auto_wizard.json'
|
||||||
auto_wizard_file_location = "#{Rails.root}/#{auto_wizard_file_name}"
|
auto_wizard_file_location = "#{Rails.root}/#{auto_wizard_file_name}"
|
||||||
auto_wizard_file_location
|
auto_wizard_file_location
|
||||||
end
|
end
|
||||||
|
private_class_method :file_location
|
||||||
end
|
end
|
||||||
|
|
|
@ -2,10 +2,10 @@ class Class
|
||||||
def to_app_model_url
|
def to_app_model_url
|
||||||
camel_cased_word = to_s
|
camel_cased_word = to_s
|
||||||
camel_cased_word.gsub(/::/, '_')
|
camel_cased_word.gsub(/::/, '_')
|
||||||
.gsub(/([A-Z]+)([A-Z][a-z])/, '\1_\2')
|
.gsub(/([A-Z]+)([A-Z][a-z])/, '\1_\2')
|
||||||
.gsub(/([a-z\d])([A-Z])/, '\1_\2')
|
.gsub(/([a-z\d])([A-Z])/, '\1_\2')
|
||||||
.tr('-', '_')
|
.tr('-', '_')
|
||||||
.downcase
|
.downcase
|
||||||
end
|
end
|
||||||
|
|
||||||
def to_app_model
|
def to_app_model
|
||||||
|
|
|
@ -31,11 +31,11 @@ class String
|
||||||
=end
|
=end
|
||||||
|
|
||||||
def to_filename
|
def to_filename
|
||||||
camel_cased_word = "#{self}"
|
camel_cased_word = to_s
|
||||||
camel_cased_word.gsub(/::/, '/')
|
camel_cased_word.gsub(/::/, '/')
|
||||||
.gsub(/([A-Z]+)([A-Z][a-z])/, '\1_\2')
|
.gsub(/([A-Z]+)([A-Z][a-z])/, '\1_\2')
|
||||||
.gsub(/([a-z\d])([A-Z])/, '\1_\2')
|
.gsub(/([a-z\d])([A-Z])/, '\1_\2')
|
||||||
.tr('-', '_').downcase
|
.tr('-', '_').downcase
|
||||||
end
|
end
|
||||||
|
|
||||||
=begin
|
=begin
|
||||||
|
@ -48,7 +48,7 @@ class String
|
||||||
=end
|
=end
|
||||||
|
|
||||||
def to_classname
|
def to_classname
|
||||||
camel_cased_word = "#{self}"
|
camel_cased_word = to_s
|
||||||
camel_cased_word.gsub!(/\.rb$/, '')
|
camel_cased_word.gsub!(/\.rb$/, '')
|
||||||
camel_cased_word.split('/').map(&:camelize).join('::')
|
camel_cased_word.split('/').map(&:camelize).join('::')
|
||||||
end
|
end
|
||||||
|
@ -65,7 +65,7 @@ class String
|
||||||
end
|
end
|
||||||
c
|
c
|
||||||
}
|
}
|
||||||
.join('') # rubocop:disable Style/MultilineOperationIndentation
|
.join('')
|
||||||
end
|
end
|
||||||
|
|
||||||
=begin
|
=begin
|
||||||
|
@ -79,7 +79,7 @@ class String
|
||||||
=end
|
=end
|
||||||
|
|
||||||
def html2text(string_only = false)
|
def html2text(string_only = false)
|
||||||
string = "#{self}"
|
string = to_s
|
||||||
|
|
||||||
# in case of invalid encodeing, strip invalid chars
|
# in case of invalid encodeing, strip invalid chars
|
||||||
# see also test/fixtures/mail21.box
|
# see also test/fixtures/mail21.box
|
||||||
|
@ -94,7 +94,7 @@ class String
|
||||||
if !string_only
|
if !string_only
|
||||||
string.gsub!( /<a\s.*?href=("|')(.+?)("|').*?>/ix ) {
|
string.gsub!( /<a\s.*?href=("|')(.+?)("|').*?>/ix ) {
|
||||||
link = $2
|
link = $2
|
||||||
counter = counter + 1
|
counter = counter + 1
|
||||||
link_list += "[#{counter}] #{link}\n"
|
link_list += "[#{counter}] #{link}\n"
|
||||||
"[#{counter}] "
|
"[#{counter}] "
|
||||||
}
|
}
|
||||||
|
|
|
@ -280,21 +280,21 @@ returns on fail
|
||||||
end
|
end
|
||||||
|
|
||||||
# prepare test email
|
# prepare test email
|
||||||
if subject
|
mail = if subject
|
||||||
mail = {
|
{
|
||||||
from: email,
|
from: email,
|
||||||
to: email,
|
to: email,
|
||||||
subject: "Zammad Getting started Test Email #{subject}",
|
subject: "Zammad Getting started Test Email #{subject}",
|
||||||
body: "This is a Test Email of Zammad to check if sending and receiving is working correctly.\n\nYou can ignore or delete this email.",
|
body: "This is a Test Email of Zammad to check if sending and receiving is working correctly.\n\nYou can ignore or delete this email.",
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
mail = {
|
{
|
||||||
from: email,
|
from: email,
|
||||||
to: 'emailtrytest@znuny.com',
|
to: 'emailtrytest@znuny.com',
|
||||||
subject: 'This is a Test Email',
|
subject: 'This is a Test Email',
|
||||||
body: "This is a Test Email of Zammad to verify if Zammad can send emails to an external address.\n\nIf you see this email, you can ignore and delete it.",
|
body: "This is a Test Email of Zammad to verify if Zammad can send emails to an external address.\n\nIf you see this email, you can ignore and delete it.",
|
||||||
}
|
}
|
||||||
end
|
end
|
||||||
if subject
|
if subject
|
||||||
mail['X-Zammad-Test-Message'] = subject
|
mail['X-Zammad-Test-Message'] = subject
|
||||||
end
|
end
|
||||||
|
|
|
@ -56,11 +56,11 @@ or
|
||||||
def self.email(params)
|
def self.email(params)
|
||||||
|
|
||||||
# send verify email
|
# send verify email
|
||||||
if !params[:subject] || params[:subject].empty?
|
subject = if !params[:subject] || params[:subject].empty?
|
||||||
subject = '#' + rand(99_999_999_999).to_s
|
'#' + rand(99_999_999_999).to_s
|
||||||
else
|
else
|
||||||
subject = params[:subject]
|
params[:subject]
|
||||||
end
|
end
|
||||||
result = EmailHelper::Probe.outbound(params[:outbound], params[:sender], subject)
|
result = EmailHelper::Probe.outbound(params[:outbound], params[:sender], subject)
|
||||||
if result[:result] != 'ok'
|
if result[:result] != 'ok'
|
||||||
result[:source] = 'outbound'
|
result[:source] = 'outbound'
|
||||||
|
|
|
@ -11,7 +11,7 @@ module Encode
|
||||||
end
|
end
|
||||||
|
|
||||||
# validate already existing utf8 strings
|
# validate already existing utf8 strings
|
||||||
if charset.downcase == 'utf8' || charset.downcase == 'utf-8'
|
if charset.casecmp('utf8') || charset.casecmp('utf-8')
|
||||||
begin
|
begin
|
||||||
|
|
||||||
# return if encoding is valid
|
# return if encoding is valid
|
||||||
|
|
|
@ -44,7 +44,7 @@ e. g.
|
||||||
# create agents
|
# create agents
|
||||||
agent_pool = []
|
agent_pool = []
|
||||||
if agents && !agents.zero?
|
if agents && !agents.zero?
|
||||||
roles = Role.where( name: [ 'Agent'] )
|
roles = Role.where( name: [ 'Agent'] )
|
||||||
groups_all = Group.all
|
groups_all = Group.all
|
||||||
|
|
||||||
ActiveRecord::Base.transaction do
|
ActiveRecord::Base.transaction do
|
||||||
|
@ -73,7 +73,7 @@ e. g.
|
||||||
# create customer
|
# create customer
|
||||||
customer_pool = []
|
customer_pool = []
|
||||||
if customers && !customers.zero?
|
if customers && !customers.zero?
|
||||||
roles = Role.where( name: [ 'Customer'] )
|
roles = Role.where( name: [ 'Customer'] )
|
||||||
groups_all = Group.all
|
groups_all = Group.all
|
||||||
|
|
||||||
ActiveRecord::Base.transaction do
|
ActiveRecord::Base.transaction do
|
||||||
|
|
|
@ -1,6 +1,6 @@
|
||||||
# Monkey-patch HTTP::URI
|
# Monkey-patch HTTP::URI
|
||||||
class HTTP::URI
|
class HTTP::URI
|
||||||
def port
|
def port
|
||||||
443 if self.https?
|
443 if https?
|
||||||
end
|
end
|
||||||
end
|
end
|
||||||
|
|
|
@ -609,22 +609,22 @@ module Import::OTRS
|
||||||
# find owner
|
# find owner
|
||||||
if ticket_new[:owner]
|
if ticket_new[:owner]
|
||||||
user = User.lookup( login: ticket_new[:owner].downcase )
|
user = User.lookup( login: ticket_new[:owner].downcase )
|
||||||
if user
|
ticket_new[:owner_id] = if user
|
||||||
ticket_new[:owner_id] = user.id
|
user.id
|
||||||
else
|
else
|
||||||
ticket_new[:owner_id] = 1
|
1
|
||||||
end
|
end
|
||||||
ticket_new.delete(:owner)
|
ticket_new.delete(:owner)
|
||||||
end
|
end
|
||||||
|
|
||||||
# find customer
|
# find customer
|
||||||
if ticket_new[:customer]
|
if ticket_new[:customer]
|
||||||
user = User.lookup( login: ticket_new[:customer].downcase )
|
user = User.lookup( login: ticket_new[:customer].downcase )
|
||||||
if user
|
ticket_new[:customer_id] = if user
|
||||||
ticket_new[:customer_id] = user.id
|
user.id
|
||||||
else
|
else
|
||||||
ticket_new[:customer_id] = 1
|
1
|
||||||
end
|
end
|
||||||
ticket_new.delete(:customer)
|
ticket_new.delete(:customer)
|
||||||
else
|
else
|
||||||
ticket_new[:customer_id] = 1
|
ticket_new[:customer_id] = 1
|
||||||
|
@ -1345,19 +1345,19 @@ module Import::OTRS
|
||||||
def self._set_valid(record)
|
def self._set_valid(record)
|
||||||
|
|
||||||
# map
|
# map
|
||||||
if record['ValidID'].to_s == '3'
|
record['ValidID'] = if record['ValidID'].to_s == '3'
|
||||||
record['ValidID'] = false
|
false
|
||||||
elsif record['ValidID'].to_s == '2'
|
elsif record['ValidID'].to_s == '2'
|
||||||
record['ValidID'] = false
|
false
|
||||||
elsif record['ValidID'].to_s == '1'
|
elsif record['ValidID'].to_s == '1'
|
||||||
record['ValidID'] = true
|
true
|
||||||
elsif record['ValidID'].to_s == '0'
|
elsif record['ValidID'].to_s == '0'
|
||||||
record['ValidID'] = false
|
false
|
||||||
|
|
||||||
# fallback
|
# fallback
|
||||||
else
|
else
|
||||||
record['ValidID'] = true
|
true
|
||||||
end
|
end
|
||||||
end
|
end
|
||||||
|
|
||||||
# cleanup invalid values
|
# cleanup invalid values
|
||||||
|
|
|
@ -192,11 +192,11 @@ module Import::Zendesk
|
||||||
def import_field(local_object, zendesk_field)
|
def import_field(local_object, zendesk_field)
|
||||||
|
|
||||||
name = ''
|
name = ''
|
||||||
if local_object == 'Ticket'
|
name = if local_object == 'Ticket'
|
||||||
name = zendesk_field.title
|
zendesk_field.title
|
||||||
else
|
else
|
||||||
name = zendesk_field['key'] # TODO: y?!
|
zendesk_field['key'] # TODO: y?!
|
||||||
end
|
end
|
||||||
|
|
||||||
@zendesk_ticket_field_mapping ||= {}
|
@zendesk_ticket_field_mapping ||= {}
|
||||||
@zendesk_ticket_field_mapping[ zendesk_field.id ] = name
|
@zendesk_ticket_field_mapping[ zendesk_field.id ] = name
|
||||||
|
@ -512,13 +512,13 @@ module Import::Zendesk
|
||||||
|
|
||||||
ticket_author = User.find( @zendesk_user_mapping[ zendesk_ticket.requester_id ] )
|
ticket_author = User.find( @zendesk_user_mapping[ zendesk_ticket.requester_id ] )
|
||||||
|
|
||||||
if ticket_author.role?('Customer')
|
local_ticket_fields[:create_article_sender_id] = if ticket_author.role?('Customer')
|
||||||
local_ticket_fields[:create_article_sender_id] = article_sender_customer.id
|
article_sender_customer.id
|
||||||
elsif ticket_author.role?('Agent')
|
elsif ticket_author.role?('Agent')
|
||||||
local_ticket_fields[:create_article_sender_id] = article_sender_agent.id
|
article_sender_agent.id
|
||||||
else
|
else
|
||||||
local_ticket_fields[:create_article_sender_id] = article_sender_system.id
|
article_sender_system.id
|
||||||
end
|
end
|
||||||
|
|
||||||
# TODO: zendesk_ticket.external_id ?
|
# TODO: zendesk_ticket.external_id ?
|
||||||
if zendesk_ticket.via.channel == 'web'
|
if zendesk_ticket.via.channel == 'web'
|
||||||
|
@ -530,20 +530,20 @@ module Import::Zendesk
|
||||||
elsif zendesk_ticket.via.channel == 'twitter'
|
elsif zendesk_ticket.via.channel == 'twitter'
|
||||||
|
|
||||||
# TODO
|
# TODO
|
||||||
if zendesk_ticket.via.source.rel == 'mention'
|
local_ticket_fields[:create_article_type_id] = if zendesk_ticket.via.source.rel == 'mention'
|
||||||
local_ticket_fields[:create_article_type_id] = article_type_twitter_status.id
|
article_type_twitter_status.id
|
||||||
else
|
else
|
||||||
local_ticket_fields[:create_article_type_id] = article_type_twitter_dm.id
|
article_type_twitter_dm.id
|
||||||
end
|
end
|
||||||
|
|
||||||
elsif zendesk_ticket.via.channel == 'facebook'
|
elsif zendesk_ticket.via.channel == 'facebook'
|
||||||
|
|
||||||
# TODO
|
# TODO
|
||||||
if zendesk_ticket.via.source.rel == 'post'
|
local_ticket_fields[:create_article_type_id] = if zendesk_ticket.via.source.rel == 'post'
|
||||||
local_ticket_fields[:create_article_type_id] = article_type_facebook_feed_post.id
|
article_type_facebook_feed_post.id
|
||||||
else
|
else
|
||||||
local_ticket_fields[:create_article_type_id] = article_type_facebook_feed_comment.id
|
article_type_facebook_feed_comment.id
|
||||||
end
|
end
|
||||||
end
|
end
|
||||||
|
|
||||||
local_ticket = Ticket.create( local_ticket_fields )
|
local_ticket = Ticket.create( local_ticket_fields )
|
||||||
|
@ -587,13 +587,13 @@ module Import::Zendesk
|
||||||
|
|
||||||
article_author = User.find( @zendesk_user_mapping[ zendesk_article.author_id ] )
|
article_author = User.find( @zendesk_user_mapping[ zendesk_article.author_id ] )
|
||||||
|
|
||||||
if article_author.role?('Customer')
|
local_article_fields[:sender_id] = if article_author.role?('Customer')
|
||||||
local_article_fields[:sender_id] = article_sender_customer.id
|
article_sender_customer.id
|
||||||
elsif article_author.role?('Agent')
|
elsif article_author.role?('Agent')
|
||||||
local_article_fields[:sender_id] = article_sender_agent.id
|
article_sender_agent.id
|
||||||
else
|
else
|
||||||
local_article_fields[:sender_id] = article_sender_system.id
|
article_sender_system.id
|
||||||
end
|
end
|
||||||
|
|
||||||
if zendesk_article.via.channel == 'web'
|
if zendesk_article.via.channel == 'web'
|
||||||
local_article_fields[:message_id] = zendesk_article.id
|
local_article_fields[:message_id] = zendesk_article.id
|
||||||
|
@ -610,11 +610,11 @@ module Import::Zendesk
|
||||||
local_article_fields[:message_id] = zendesk_article.id
|
local_article_fields[:message_id] = zendesk_article.id
|
||||||
|
|
||||||
# TODO
|
# TODO
|
||||||
if zendesk_article.via.source.rel == 'mention'
|
local_article_fields[:type_id] = if zendesk_article.via.source.rel == 'mention'
|
||||||
local_article_fields[:type_id] = article_type_twitter_status.id
|
article_type_twitter_status.id
|
||||||
else
|
else
|
||||||
local_article_fields[:type_id] = article_type_twitter_dm.id
|
article_type_twitter_dm.id
|
||||||
end
|
end
|
||||||
|
|
||||||
elsif zendesk_article.via.channel == 'facebook'
|
elsif zendesk_article.via.channel == 'facebook'
|
||||||
|
|
||||||
|
@ -623,11 +623,11 @@ module Import::Zendesk
|
||||||
local_article_fields[:message_id] = zendesk_article.id
|
local_article_fields[:message_id] = zendesk_article.id
|
||||||
|
|
||||||
# TODO
|
# TODO
|
||||||
if zendesk_article.via.source.rel == 'post'
|
local_article_fields[:type_id] = if zendesk_article.via.source.rel == 'post'
|
||||||
local_article_fields[:type_id] = article_type_facebook_feed_post.id
|
article_type_facebook_feed_post.id
|
||||||
else
|
else
|
||||||
local_article_fields[:type_id] = article_type_facebook_feed_comment.id
|
article_type_facebook_feed_comment.id
|
||||||
end
|
end
|
||||||
end
|
end
|
||||||
|
|
||||||
# create article
|
# create article
|
||||||
|
|
|
@ -70,11 +70,11 @@ module NotificationFactory
|
||||||
|
|
||||||
object_refs = object_refs.html2text.chomp
|
object_refs = object_refs.html2text.chomp
|
||||||
}
|
}
|
||||||
if !value
|
placeholder = if !value
|
||||||
placeholder = object_refs
|
object_refs
|
||||||
else
|
else
|
||||||
placeholder = value
|
value
|
||||||
end
|
end
|
||||||
end
|
end
|
||||||
end
|
end
|
||||||
placeholder
|
placeholder
|
||||||
|
|
|
@ -59,14 +59,14 @@ returns
|
||||||
sender = Ticket::Article::Sender.lookup( name: params[:params][:sender] )
|
sender = Ticket::Article::Sender.lookup( name: params[:params][:sender] )
|
||||||
type = Ticket::Article::Type.lookup( name: params[:params][:type] )
|
type = Ticket::Article::Type.lookup( name: params[:params][:type] )
|
||||||
count = Ticket::Article.joins('INNER JOIN tickets ON tickets.id = ticket_articles.ticket_id')
|
count = Ticket::Article.joins('INNER JOIN tickets ON tickets.id = ticket_articles.ticket_id')
|
||||||
.where(query, *bind_params).joins(tables)
|
.where(query, *bind_params).joins(tables)
|
||||||
.where(
|
.where(
|
||||||
'ticket_articles.created_at >= ? AND ticket_articles.created_at <= ? AND ticket_articles.type_id = ? AND ticket_articles.sender_id = ?',
|
'ticket_articles.created_at >= ? AND ticket_articles.created_at <= ? AND ticket_articles.type_id = ? AND ticket_articles.sender_id = ?',
|
||||||
start,
|
start,
|
||||||
stop,
|
stop,
|
||||||
type.id,
|
type.id,
|
||||||
sender.id,
|
sender.id,
|
||||||
).count
|
).count
|
||||||
result.push count
|
result.push count
|
||||||
start = stop
|
start = stop
|
||||||
}
|
}
|
||||||
|
|
|
@ -21,10 +21,10 @@ class Report::Base
|
||||||
if params[:type] == 'created'
|
if params[:type] == 'created'
|
||||||
history_type = History::Type.lookup( name: 'created' )
|
history_type = History::Type.lookup( name: 'created' )
|
||||||
return History.select('histories.o_id').joins('INNER JOIN tickets ON tickets.id = histories.o_id')
|
return History.select('histories.o_id').joins('INNER JOIN tickets ON tickets.id = histories.o_id')
|
||||||
.where(
|
.where(
|
||||||
'histories.created_at >= ? AND histories.created_at <= ? AND histories.history_object_id = ? AND histories.history_type_id = ?', params[:start], params[:end], history_object.id, history_type.id
|
'histories.created_at >= ? AND histories.created_at <= ? AND histories.history_object_id = ? AND histories.history_type_id = ?', params[:start], params[:end], history_object.id, history_type.id
|
||||||
)
|
)
|
||||||
.where(query, *bind_params).joins(tables).count
|
.where(query, *bind_params).joins(tables).count
|
||||||
end
|
end
|
||||||
|
|
||||||
# updated
|
# updated
|
||||||
|
@ -33,74 +33,72 @@ class Report::Base
|
||||||
history_attribute = History::Attribute.lookup( name: params[:attribute] )
|
history_attribute = History::Attribute.lookup( name: params[:attribute] )
|
||||||
if !history_attribute || !history_type
|
if !history_attribute || !history_type
|
||||||
count = 0
|
count = 0
|
||||||
else
|
elsif params[:id_not_from] && params[:id_to]
|
||||||
if params[:id_not_from] && params[:id_to]
|
return History.select('histories.o_id').joins('INNER JOIN tickets ON tickets.id = histories.o_id')
|
||||||
return History.select('histories.o_id').joins('INNER JOIN tickets ON tickets.id = histories.o_id')
|
.where(query, *bind_params).joins(tables)
|
||||||
.where(query, *bind_params).joins(tables)
|
.where(
|
||||||
.where(
|
'histories.created_at >= ? AND histories.created_at <= ? AND histories.history_object_id = ? AND histories.history_type_id = ? AND histories.history_attribute_id IN (?) AND histories.id_from NOT IN (?) AND histories.id_to IN (?)',
|
||||||
'histories.created_at >= ? AND histories.created_at <= ? AND histories.history_object_id = ? AND histories.history_type_id = ? AND histories.history_attribute_id IN (?) AND histories.id_from NOT IN (?) AND histories.id_to IN (?)',
|
params[:start],
|
||||||
params[:start],
|
params[:end],
|
||||||
params[:end],
|
history_object.id,
|
||||||
history_object.id,
|
history_type.id,
|
||||||
history_type.id,
|
history_attribute.id,
|
||||||
history_attribute.id,
|
params[:id_not_from],
|
||||||
params[:id_not_from],
|
params[:id_to],
|
||||||
params[:id_to],
|
).count
|
||||||
).count
|
elsif params[:id_from] && params[:id_not_to]
|
||||||
elsif params[:id_from] && params[:id_not_to]
|
return History.select('histories.o_id').joins('INNER JOIN tickets ON tickets.id = histories.o_id')
|
||||||
return History.select('histories.o_id').joins('INNER JOIN tickets ON tickets.id = histories.o_id')
|
.where(query, *bind_params).joins(tables)
|
||||||
.where(query, *bind_params).joins(tables)
|
.where(
|
||||||
.where(
|
'histories.created_at >= ? AND histories.created_at <= ? AND histories.history_object_id = ? AND histories.history_type_id = ? AND histories.history_attribute_id IN (?) AND histories.id_from IN (?) AND histories.id_to NOT IN (?)',
|
||||||
'histories.created_at >= ? AND histories.created_at <= ? AND histories.history_object_id = ? AND histories.history_type_id = ? AND histories.history_attribute_id IN (?) AND histories.id_from IN (?) AND histories.id_to NOT IN (?)',
|
params[:start],
|
||||||
params[:start],
|
params[:end],
|
||||||
params[:end],
|
history_object.id,
|
||||||
history_object.id,
|
history_type.id,
|
||||||
history_type.id,
|
history_attribute.id,
|
||||||
history_attribute.id,
|
params[:id_from],
|
||||||
params[:id_from],
|
params[:id_not_to],
|
||||||
params[:id_not_to],
|
).count
|
||||||
).count
|
elsif params[:value_from] && params[:value_not_to]
|
||||||
elsif params[:value_from] && params[:value_not_to]
|
return History.joins('INNER JOIN tickets ON tickets.id = histories.o_id')
|
||||||
return History.joins('INNER JOIN tickets ON tickets.id = histories.o_id')
|
.where(query, *bind_params).joins(tables)
|
||||||
.where(query, *bind_params).joins(tables)
|
.where(
|
||||||
.where(
|
'histories.created_at >= ? AND histories.created_at <= ? AND histories.history_object_id = ? AND histories.history_type_id = ? AND histories.history_attribute_id IN (?) AND histories.value_from IN (?) AND histories.value_to NOT IN (?)',
|
||||||
'histories.created_at >= ? AND histories.created_at <= ? AND histories.history_object_id = ? AND histories.history_type_id = ? AND histories.history_attribute_id IN (?) AND histories.value_from IN (?) AND histories.value_to NOT IN (?)',
|
params[:start],
|
||||||
params[:start],
|
params[:end],
|
||||||
params[:end],
|
history_object.id,
|
||||||
history_object.id,
|
history_type.id,
|
||||||
history_type.id,
|
history_attribute.id,
|
||||||
history_attribute.id,
|
params[:value_from],
|
||||||
params[:value_from],
|
params[:value_not_to],
|
||||||
params[:value_not_to],
|
).count
|
||||||
).count
|
elsif params[:value_to]
|
||||||
elsif params[:value_to]
|
return History.select('histories.o_id').joins('INNER JOIN tickets ON tickets.id = histories.o_id')
|
||||||
return History.select('histories.o_id').joins('INNER JOIN tickets ON tickets.id = histories.o_id')
|
.where(query, *bind_params).joins(tables)
|
||||||
.where(query, *bind_params).joins(tables)
|
.where(
|
||||||
.where(
|
'histories.created_at >= ? AND histories.created_at <= ? AND histories.history_object_id = ? AND histories.history_type_id = ? AND histories.history_attribute_id IN (?) AND histories.value_to IN (?)',
|
||||||
'histories.created_at >= ? AND histories.created_at <= ? AND histories.history_object_id = ? AND histories.history_type_id = ? AND histories.history_attribute_id IN (?) AND histories.value_to IN (?)',
|
params[:start],
|
||||||
params[:start],
|
params[:end],
|
||||||
params[:end],
|
history_object.id,
|
||||||
history_object.id,
|
history_type.id,
|
||||||
history_type.id,
|
history_attribute.id,
|
||||||
history_attribute.id,
|
params[:value_to],
|
||||||
params[:value_to],
|
).count
|
||||||
).count
|
elsif params[:id_to]
|
||||||
elsif params[:id_to]
|
return History.select('histories.o_id').joins('INNER JOIN tickets ON tickets.id = histories.o_id')
|
||||||
return History.select('histories.o_id').joins('INNER JOIN tickets ON tickets.id = histories.o_id')
|
.where(query, *bind_params).joins(tables)
|
||||||
.where(query, *bind_params).joins(tables)
|
.where(
|
||||||
.where(
|
'histories.created_at >= ? AND histories.created_at <= ? AND histories.history_object_id = ? AND histories.history_type_id = ? AND histories.history_attribute_id IN (?) AND histories.id_to IN (?)',
|
||||||
'histories.created_at >= ? AND histories.created_at <= ? AND histories.history_object_id = ? AND histories.history_type_id = ? AND histories.history_attribute_id IN (?) AND histories.id_to IN (?)',
|
params[:start],
|
||||||
params[:start],
|
params[:end],
|
||||||
params[:end],
|
history_object.id,
|
||||||
history_object.id,
|
history_type.id,
|
||||||
history_type.id,
|
history_attribute.id,
|
||||||
history_attribute.id,
|
params[:id_to],
|
||||||
params[:id_to],
|
).count
|
||||||
).count
|
|
||||||
else
|
|
||||||
fail "UNKOWN params (#{params.inspect})!"
|
|
||||||
end
|
|
||||||
end
|
end
|
||||||
|
|
||||||
|
fail "UNKOWN params (#{params.inspect})!"
|
||||||
end
|
end
|
||||||
fail "UNKOWN :type (#{params[:type]})!"
|
fail "UNKOWN :type (#{params[:type]})!"
|
||||||
end
|
end
|
||||||
|
@ -126,10 +124,10 @@ class Report::Base
|
||||||
if data[:type] == 'created'
|
if data[:type] == 'created'
|
||||||
history_type = History::Type.lookup( name: 'created' )
|
history_type = History::Type.lookup( name: 'created' )
|
||||||
histories = History.select('histories.o_id').joins('INNER JOIN tickets ON tickets.id = histories.o_id')
|
histories = History.select('histories.o_id').joins('INNER JOIN tickets ON tickets.id = histories.o_id')
|
||||||
.where(
|
.where(
|
||||||
'histories.created_at >= ? AND histories.created_at <= ? AND histories.history_object_id = ? AND histories.history_type_id = ?', data[:start], data[:end], history_object.id, history_type.id
|
'histories.created_at >= ? AND histories.created_at <= ? AND histories.history_object_id = ? AND histories.history_type_id = ?', data[:start], data[:end], history_object.id, history_type.id
|
||||||
)
|
)
|
||||||
.where(query, *bind_params).joins(tables)
|
.where(query, *bind_params).joins(tables)
|
||||||
histories.each {|history|
|
histories.each {|history|
|
||||||
count += 1
|
count += 1
|
||||||
ticket_ids.push history.o_id
|
ticket_ids.push history.o_id
|
||||||
|
@ -149,67 +147,67 @@ class Report::Base
|
||||||
else
|
else
|
||||||
if data[:id_not_from] && data[:id_to]
|
if data[:id_not_from] && data[:id_to]
|
||||||
histories = History.select('histories.o_id').joins('INNER JOIN tickets ON tickets.id = histories.o_id')
|
histories = History.select('histories.o_id').joins('INNER JOIN tickets ON tickets.id = histories.o_id')
|
||||||
.where(query, *bind_params).joins(tables)
|
.where(query, *bind_params).joins(tables)
|
||||||
.where(
|
.where(
|
||||||
'histories.created_at >= ? AND histories.created_at <= ? AND histories.history_object_id = ? AND histories.history_type_id = ? AND histories.history_attribute_id IN (?) AND histories.id_from NOT IN (?) AND histories.id_to IN (?)',
|
'histories.created_at >= ? AND histories.created_at <= ? AND histories.history_object_id = ? AND histories.history_type_id = ? AND histories.history_attribute_id IN (?) AND histories.id_from NOT IN (?) AND histories.id_to IN (?)',
|
||||||
data[:start],
|
data[:start],
|
||||||
data[:end],
|
data[:end],
|
||||||
history_object.id,
|
history_object.id,
|
||||||
history_type.id,
|
history_type.id,
|
||||||
history_attribute.id,
|
history_attribute.id,
|
||||||
data[:id_not_from],
|
data[:id_not_from],
|
||||||
data[:id_to],
|
data[:id_to],
|
||||||
)
|
)
|
||||||
elsif data[:id_from] && data[:id_not_to]
|
elsif data[:id_from] && data[:id_not_to]
|
||||||
histories = History.select('histories.o_id').joins('INNER JOIN tickets ON tickets.id = histories.o_id')
|
histories = History.select('histories.o_id').joins('INNER JOIN tickets ON tickets.id = histories.o_id')
|
||||||
.where(query, *bind_params).joins(tables)
|
.where(query, *bind_params).joins(tables)
|
||||||
.where(
|
.where(
|
||||||
'histories.created_at >= ? AND histories.created_at <= ? AND histories.history_object_id = ? AND histories.history_type_id = ? AND histories.history_attribute_id IN (?) AND histories.id_from IN (?) AND histories.id_to NOT IN (?)',
|
'histories.created_at >= ? AND histories.created_at <= ? AND histories.history_object_id = ? AND histories.history_type_id = ? AND histories.history_attribute_id IN (?) AND histories.id_from IN (?) AND histories.id_to NOT IN (?)',
|
||||||
data[:start],
|
data[:start],
|
||||||
data[:end],
|
data[:end],
|
||||||
history_object.id,
|
history_object.id,
|
||||||
history_type.id,
|
history_type.id,
|
||||||
history_attribute.id,
|
history_attribute.id,
|
||||||
data[:id_from],
|
data[:id_from],
|
||||||
data[:id_not_to],
|
data[:id_not_to],
|
||||||
)
|
)
|
||||||
elsif data[:value_from] && data[:value_not_to]
|
elsif data[:value_from] && data[:value_not_to]
|
||||||
histories = History.joins('INNER JOIN tickets ON tickets.id = histories.o_id')
|
histories = History.joins('INNER JOIN tickets ON tickets.id = histories.o_id')
|
||||||
.where(query, *bind_params).joins(tables)
|
.where(query, *bind_params).joins(tables)
|
||||||
.where(
|
.where(
|
||||||
'histories.created_at >= ? AND histories.created_at <= ? AND histories.history_object_id = ? AND histories.history_type_id = ? AND histories.history_attribute_id IN (?) AND histories.value_from IN (?) AND histories.value_to NOT IN (?)',
|
'histories.created_at >= ? AND histories.created_at <= ? AND histories.history_object_id = ? AND histories.history_type_id = ? AND histories.history_attribute_id IN (?) AND histories.value_from IN (?) AND histories.value_to NOT IN (?)',
|
||||||
data[:start],
|
data[:start],
|
||||||
data[:end],
|
data[:end],
|
||||||
history_object.id,
|
history_object.id,
|
||||||
history_type.id,
|
history_type.id,
|
||||||
history_attribute.id,
|
history_attribute.id,
|
||||||
data[:value_from],
|
data[:value_from],
|
||||||
data[:value_not_to],
|
data[:value_not_to],
|
||||||
)
|
)
|
||||||
elsif data[:value_to]
|
elsif data[:value_to]
|
||||||
histories = History.select('histories.o_id').joins('INNER JOIN tickets ON tickets.id = histories.o_id')
|
histories = History.select('histories.o_id').joins('INNER JOIN tickets ON tickets.id = histories.o_id')
|
||||||
.where(query, *bind_params).joins(tables)
|
.where(query, *bind_params).joins(tables)
|
||||||
.where(
|
.where(
|
||||||
'histories.created_at >= ? AND histories.created_at <= ? AND histories.history_object_id = ? AND histories.history_type_id = ? AND histories.history_attribute_id IN (?) AND histories.value_to IN (?)',
|
'histories.created_at >= ? AND histories.created_at <= ? AND histories.history_object_id = ? AND histories.history_type_id = ? AND histories.history_attribute_id IN (?) AND histories.value_to IN (?)',
|
||||||
data[:start],
|
data[:start],
|
||||||
data[:end],
|
data[:end],
|
||||||
history_object.id,
|
history_object.id,
|
||||||
history_type.id,
|
history_type.id,
|
||||||
history_attribute.id,
|
history_attribute.id,
|
||||||
data[:value_to],
|
data[:value_to],
|
||||||
)
|
)
|
||||||
elsif data[:id_to]
|
elsif data[:id_to]
|
||||||
histories = History.select('histories.o_id').joins('INNER JOIN tickets ON tickets.id = histories.o_id')
|
histories = History.select('histories.o_id').joins('INNER JOIN tickets ON tickets.id = histories.o_id')
|
||||||
.where(query, *bind_params).joins(tables)
|
.where(query, *bind_params).joins(tables)
|
||||||
.where(
|
.where(
|
||||||
'histories.created_at >= ? AND histories.created_at <= ? AND histories.history_object_id = ? AND histories.history_type_id = ? AND histories.history_attribute_id IN (?) AND histories.id_to IN (?)',
|
'histories.created_at >= ? AND histories.created_at <= ? AND histories.history_object_id = ? AND histories.history_type_id = ? AND histories.history_attribute_id IN (?) AND histories.id_to IN (?)',
|
||||||
data[:start],
|
data[:start],
|
||||||
data[:end],
|
data[:end],
|
||||||
history_object.id,
|
history_object.id,
|
||||||
history_type.id,
|
history_type.id,
|
||||||
history_attribute.id,
|
history_attribute.id,
|
||||||
data[:id_to],
|
data[:id_to],
|
||||||
)
|
)
|
||||||
end
|
end
|
||||||
histories.each {|history|
|
histories.each {|history|
|
||||||
count += 1
|
count += 1
|
||||||
|
@ -231,7 +229,7 @@ class Report::Base
|
||||||
def self.time_average(data)
|
def self.time_average(data)
|
||||||
query, bind_params, tables = Ticket.selector2sql(data[:condition])
|
query, bind_params, tables = Ticket.selector2sql(data[:condition])
|
||||||
ticket_list = Ticket.where( 'tickets.created_at >= ? AND tickets.created_at <= ?', data[:start], data[:end] )
|
ticket_list = Ticket.where( 'tickets.created_at >= ? AND tickets.created_at <= ?', data[:start], data[:end] )
|
||||||
.where(query, *bind_params).joins(tables)
|
.where(query, *bind_params).joins(tables)
|
||||||
tickets = 0
|
tickets = 0
|
||||||
time_total = 0
|
time_total = 0
|
||||||
ticket_list.each {|ticket|
|
ticket_list.each {|ticket|
|
||||||
|
@ -262,7 +260,7 @@ class Report::Base
|
||||||
def self.time_min(data)
|
def self.time_min(data)
|
||||||
query, bind_params, tables = Ticket.selector2sql(data[:condition])
|
query, bind_params, tables = Ticket.selector2sql(data[:condition])
|
||||||
ticket_list = Ticket.where( 'tickets.created_at >= ? AND tickets.created_at <= ?', data[:start], data[:end] )
|
ticket_list = Ticket.where( 'tickets.created_at >= ? AND tickets.created_at <= ?', data[:start], data[:end] )
|
||||||
.where(query, *bind_params).joins(tables)
|
.where(query, *bind_params).joins(tables)
|
||||||
tickets = 0
|
tickets = 0
|
||||||
time_min = 0
|
time_min = 0
|
||||||
ticket_ids = []
|
ticket_ids = []
|
||||||
|
@ -281,11 +279,11 @@ class Report::Base
|
||||||
time_min = diff
|
time_min = diff
|
||||||
end
|
end
|
||||||
}
|
}
|
||||||
if time_min == 0
|
tickets = if time_min == 0
|
||||||
tickets = -0.001
|
-0.001
|
||||||
else
|
else
|
||||||
tickets = (time_min / 60).to_i
|
(time_min / 60).to_i
|
||||||
end
|
end
|
||||||
{
|
{
|
||||||
count: tickets,
|
count: tickets,
|
||||||
ticket_ids: ticket_ids,
|
ticket_ids: ticket_ids,
|
||||||
|
@ -299,7 +297,7 @@ class Report::Base
|
||||||
def self.time_max(data)
|
def self.time_max(data)
|
||||||
query, bind_params, tables = Ticket.selector2sql(data[:condition])
|
query, bind_params, tables = Ticket.selector2sql(data[:condition])
|
||||||
ticket_list = Ticket.where( 'tickets.created_at >= ? AND tickets.created_at <= ?', data[:start], data[:end] )
|
ticket_list = Ticket.where( 'tickets.created_at >= ? AND tickets.created_at <= ?', data[:start], data[:end] )
|
||||||
.where(query, *bind_params).joins(tables)
|
.where(query, *bind_params).joins(tables)
|
||||||
tickets = 0
|
tickets = 0
|
||||||
time_max = 0
|
time_max = 0
|
||||||
ticket_ids = []
|
ticket_ids = []
|
||||||
|
@ -319,11 +317,11 @@ class Report::Base
|
||||||
time_max = diff
|
time_max = diff
|
||||||
end
|
end
|
||||||
}
|
}
|
||||||
if time_max == 0
|
tickets = if time_max == 0
|
||||||
tickets = -0.001
|
-0.001
|
||||||
else
|
else
|
||||||
tickets = (time_max / 60).to_i
|
(time_max / 60).to_i
|
||||||
end
|
end
|
||||||
{
|
{
|
||||||
count: tickets,
|
count: tickets,
|
||||||
ticket_ids: ticket_ids,
|
ticket_ids: ticket_ids,
|
||||||
|
|
|
@ -155,27 +155,27 @@ return search result
|
||||||
|
|
||||||
url = build_url()
|
url = build_url()
|
||||||
return if !url
|
return if !url
|
||||||
if index
|
url += if index
|
||||||
if index.class == Array
|
if index.class == Array
|
||||||
url += "/#{index.join(',')}/_search"
|
"/#{index.join(',')}/_search"
|
||||||
else
|
else
|
||||||
url += "/#{index}/_search"
|
"/#{index}/_search"
|
||||||
end
|
end
|
||||||
else
|
else
|
||||||
url += '/_search'
|
'/_search'
|
||||||
end
|
end
|
||||||
data = {}
|
data = {}
|
||||||
data['from'] = 0
|
data['from'] = 0
|
||||||
data['size'] = limit
|
data['size'] = limit
|
||||||
data['sort'] =
|
data['sort'] =
|
||||||
[
|
[
|
||||||
{
|
{
|
||||||
updated_at: {
|
updated_at: {
|
||||||
order: 'desc'
|
order: 'desc'
|
||||||
}
|
}
|
||||||
},
|
},
|
||||||
'_score'
|
'_score'
|
||||||
]
|
]
|
||||||
|
|
||||||
data['query'] = query_extention || {}
|
data['query'] = query_extention || {}
|
||||||
if !data['query']['bool']
|
if !data['query']['bool']
|
||||||
|
@ -274,15 +274,15 @@ get count of tickets and tickets which match on selector
|
||||||
|
|
||||||
url = build_url()
|
url = build_url()
|
||||||
return if !url
|
return if !url
|
||||||
if index
|
url += if index
|
||||||
if index.class == Array
|
if index.class == Array
|
||||||
url += "/#{index.join(',')}/_search"
|
"/#{index.join(',')}/_search"
|
||||||
else
|
else
|
||||||
url += "/#{index}/_search"
|
"/#{index}/_search"
|
||||||
end
|
end
|
||||||
else
|
else
|
||||||
url += '/_search'
|
'/_search'
|
||||||
end
|
end
|
||||||
|
|
||||||
data = selector2query(selectors, current_user, aggs_interval, limit)
|
data = selector2query(selectors, current_user, aggs_interval, limit)
|
||||||
|
|
||||||
|
@ -444,15 +444,15 @@ return true if backend is configured
|
||||||
return if !SearchIndexBackend.enabled?
|
return if !SearchIndexBackend.enabled?
|
||||||
index = Setting.get('es_index').to_s + "_#{Rails.env}"
|
index = Setting.get('es_index').to_s + "_#{Rails.env}"
|
||||||
url = Setting.get('es_url')
|
url = Setting.get('es_url')
|
||||||
if type
|
url = if type
|
||||||
if o_id
|
if o_id
|
||||||
url = "#{url}/#{index}/#{type}/#{o_id}"
|
"#{url}/#{index}/#{type}/#{o_id}"
|
||||||
else
|
else
|
||||||
url = "#{url}/#{index}/#{type}"
|
"#{url}/#{index}/#{type}"
|
||||||
end
|
end
|
||||||
else
|
else
|
||||||
url = "#{url}/#{index}"
|
"#{url}/#{index}"
|
||||||
end
|
end
|
||||||
url
|
url
|
||||||
end
|
end
|
||||||
|
|
||||||
|
|
|
@ -12,11 +12,11 @@ class Service::GeoCalendar::Zammad
|
||||||
|
|
||||||
# do lookup
|
# do lookup
|
||||||
host = 'https://geo.zammad.com'
|
host = 'https://geo.zammad.com'
|
||||||
if address
|
url = if address
|
||||||
url = "/calendar?ip=#{CGI.escape address}"
|
"/calendar?ip=#{CGI.escape address}"
|
||||||
else
|
else
|
||||||
url = '/calendar'
|
'/calendar'
|
||||||
end
|
end
|
||||||
data = {}
|
data = {}
|
||||||
begin
|
begin
|
||||||
response = UserAgent.get(
|
response = UserAgent.get(
|
||||||
|
|
|
@ -401,7 +401,7 @@ returns
|
||||||
}
|
}
|
||||||
files.sort.each {|entry|
|
files.sort.each {|entry|
|
||||||
filename = "#{path}/#{entry}"
|
filename = "#{path}/#{entry}"
|
||||||
if /^send/.match(entry)
|
if /^send/ =~ entry
|
||||||
data.push Sessions.queue_file_read(path, entry)
|
data.push Sessions.queue_file_read(path, entry)
|
||||||
end
|
end
|
||||||
}
|
}
|
||||||
|
|
|
@ -7,10 +7,8 @@ class Sessions::Backend::Collections::Organization < Sessions::Backend::Collecti
|
||||||
all = []
|
all = []
|
||||||
if !@user.role?('Customer')
|
if !@user.role?('Customer')
|
||||||
all = Organization.all
|
all = Organization.all
|
||||||
else
|
elsif @user.organization_id
|
||||||
if @user.organization_id
|
all = Organization.where( id: @user.organization_id )
|
||||||
all = Organization.where( id: @user.organization_id )
|
|
||||||
end
|
|
||||||
end
|
end
|
||||||
|
|
||||||
all
|
all
|
||||||
|
|
|
@ -11,11 +11,11 @@ class Sessions::Event::Base
|
||||||
end
|
end
|
||||||
|
|
||||||
def websocket_send(recipient_client_id, data)
|
def websocket_send(recipient_client_id, data)
|
||||||
if data.class != Array
|
msg = if data.class != Array
|
||||||
msg = "[#{data.to_json}]"
|
"[#{data.to_json}]"
|
||||||
else
|
else
|
||||||
msg = data.to_json
|
data.to_json
|
||||||
end
|
end
|
||||||
if @clients[recipient_client_id]
|
if @clients[recipient_client_id]
|
||||||
log 'debug', "ws send #{msg}", recipient_client_id
|
log 'debug', "ws send #{msg}", recipient_client_id
|
||||||
@clients[recipient_client_id][:websocket].send(msg)
|
@clients[recipient_client_id][:websocket].send(msg)
|
||||||
|
|
|
@ -14,22 +14,18 @@ class Sessions::Event::Broadcast < Sessions::Event::Base
|
||||||
if @payload['recipient']
|
if @payload['recipient']
|
||||||
if @payload['recipient'].class != Hash
|
if @payload['recipient'].class != Hash
|
||||||
log 'error', "recipient attribute isn't a hash '#{@payload['recipient'].inspect}'"
|
log 'error', "recipient attribute isn't a hash '#{@payload['recipient'].inspect}'"
|
||||||
|
elsif !@payload['recipient'].key?('user_id')
|
||||||
|
log 'error', "need recipient.user_id attribute '#{@payload['recipient'].inspect}'"
|
||||||
|
elsif @payload['recipient']['user_id'].class != Array
|
||||||
|
log 'error', "recipient.user_id attribute isn't an array '#{@payload['recipient']['user_id'].inspect}'"
|
||||||
else
|
else
|
||||||
if !@payload['recipient'].key?('user_id')
|
@payload['recipient']['user_id'].each { |user_id|
|
||||||
log 'error', "need recipient.user_id attribute '#{@payload['recipient'].inspect}'"
|
|
||||||
else
|
|
||||||
if @payload['recipient']['user_id'].class != Array
|
|
||||||
log 'error', "recipient.user_id attribute isn't an array '#{@payload['recipient']['user_id'].inspect}'"
|
|
||||||
else
|
|
||||||
@payload['recipient']['user_id'].each { |user_id|
|
|
||||||
|
|
||||||
next if local_client[:user]['id'].to_i != user_id.to_i
|
next if local_client[:user]['id'].to_i != user_id.to_i
|
||||||
|
|
||||||
log 'notice', "send broadcast from (#{@client_id}) to (user_id=#{user_id})", local_client_id
|
log 'notice', "send broadcast from (#{@client_id}) to (user_id=#{user_id})", local_client_id
|
||||||
websocket_send(local_client_id, @payload['data'])
|
websocket_send(local_client_id, @payload['data'])
|
||||||
}
|
}
|
||||||
end
|
|
||||||
end
|
|
||||||
end
|
end
|
||||||
|
|
||||||
# broadcast every client
|
# broadcast every client
|
||||||
|
|
|
@ -13,11 +13,11 @@ class Sessions::Event::Login < Sessions::Event::Base
|
||||||
end
|
end
|
||||||
end
|
end
|
||||||
|
|
||||||
if session && session.data && session.data['user_id']
|
new_session_data = if session && session.data && session.data['user_id']
|
||||||
new_session_data = { 'id' => session.data['user_id'] }
|
{ 'id' => session.data['user_id'] }
|
||||||
else
|
else
|
||||||
new_session_data = {}
|
{}
|
||||||
end
|
end
|
||||||
|
|
||||||
if @clients[@client_id]
|
if @clients[@client_id]
|
||||||
@clients[@client_id][:session] = new_session_data
|
@clients[@client_id][:session] = new_session_data
|
||||||
|
|
|
@ -21,11 +21,10 @@ class Sessions::Event::Spool < Sessions::Event::Base
|
||||||
# create new msg to push to client
|
# create new msg to push to client
|
||||||
if item[:type] == 'direct'
|
if item[:type] == 'direct'
|
||||||
log 'notice', "send spool to (user_id=#{@session['id']})"
|
log 'notice', "send spool to (user_id=#{@session['id']})"
|
||||||
websocket_send(@client_id, item[:message])
|
|
||||||
else
|
else
|
||||||
log 'notice', 'send spool'
|
log 'notice', 'send spool'
|
||||||
websocket_send(@client_id, item[:message])
|
|
||||||
end
|
end
|
||||||
|
websocket_send(@client_id, item[:message])
|
||||||
}
|
}
|
||||||
|
|
||||||
# send spool:sent event to client
|
# send spool:sent event to client
|
||||||
|
|
|
@ -67,19 +67,19 @@ class Stats::TicketChannelDistribution
|
||||||
channels.each {|channel|
|
channels.each {|channel|
|
||||||
count = result[channel[:sender].to_sym][:inbound]
|
count = result[channel[:sender].to_sym][:inbound]
|
||||||
#puts "#{channel.inspect}:in/#{result.inspect}:#{count}"
|
#puts "#{channel.inspect}:in/#{result.inspect}:#{count}"
|
||||||
if count == 0
|
in_process_precent = if count == 0
|
||||||
in_process_precent = 0
|
0
|
||||||
else
|
else
|
||||||
in_process_precent = (count * 1000) / ((total_in * 1000) / 100)
|
(count * 1000) / ((total_in * 1000) / 100)
|
||||||
end
|
end
|
||||||
result[channel[:sender].to_sym][:inbound_in_percent] = in_process_precent
|
result[channel[:sender].to_sym][:inbound_in_percent] = in_process_precent
|
||||||
|
|
||||||
count = result[channel[:sender].to_sym][:outbound]
|
count = result[channel[:sender].to_sym][:outbound]
|
||||||
if count == 0
|
out_process_precent = if count == 0
|
||||||
out_process_precent = 0
|
0
|
||||||
else
|
else
|
||||||
out_process_precent = (count * 1000) / ((total_out * 1000) / 100)
|
(count * 1000) / ((total_out * 1000) / 100)
|
||||||
end
|
end
|
||||||
result[channel[:sender].to_sym][:outbound_in_percent] = out_process_precent
|
result[channel[:sender].to_sym][:outbound_in_percent] = out_process_precent
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
|
@ -21,15 +21,15 @@ class Stats::TicketEscalation
|
||||||
|
|
||||||
average = '-'
|
average = '-'
|
||||||
state = 'supergood'
|
state = 'supergood'
|
||||||
if own_escalated == 0
|
state = if own_escalated == 0
|
||||||
state = 'supergood'
|
'supergood'
|
||||||
elsif own_escalated <= 1
|
elsif own_escalated <= 1
|
||||||
state = 'good'
|
'good'
|
||||||
elsif own_escalated <= 4
|
elsif own_escalated <= 4
|
||||||
state = 'ok'
|
'ok'
|
||||||
else
|
else
|
||||||
state = 'bad'
|
'bad'
|
||||||
end
|
end
|
||||||
|
|
||||||
{
|
{
|
||||||
used_for_average: own_escalated,
|
used_for_average: own_escalated,
|
||||||
|
|
|
@ -63,17 +63,17 @@ class Stats::TicketInProcess
|
||||||
end
|
end
|
||||||
|
|
||||||
in_percent = ( result[:used_for_average].to_f / (result[:average_per_agent].to_f / 100) ).round(1)
|
in_percent = ( result[:used_for_average].to_f / (result[:average_per_agent].to_f / 100) ).round(1)
|
||||||
if in_percent >= 90
|
result[:state] = if in_percent >= 90
|
||||||
result[:state] = 'supergood'
|
'supergood'
|
||||||
elsif in_percent >= 65
|
elsif in_percent >= 65
|
||||||
result[:state] = 'good'
|
'good'
|
||||||
elsif in_percent >= 40
|
elsif in_percent >= 40
|
||||||
result[:state] = 'ok'
|
'ok'
|
||||||
elsif in_percent >= 20
|
elsif in_percent >= 20
|
||||||
result[:state] = 'bad'
|
'bad'
|
||||||
else
|
else
|
||||||
result[:state] = 'superbad'
|
'superbad'
|
||||||
end
|
end
|
||||||
|
|
||||||
result
|
result
|
||||||
end
|
end
|
||||||
|
|
|
@ -44,17 +44,17 @@ class Stats::TicketLoadMeasure
|
||||||
|
|
||||||
in_percent = ( result[:used_for_average].to_f / (result[:average_per_agent].to_f / 100) ).round(1)
|
in_percent = ( result[:used_for_average].to_f / (result[:average_per_agent].to_f / 100) ).round(1)
|
||||||
result[:average_per_agent_in_percent] = in_percent
|
result[:average_per_agent_in_percent] = in_percent
|
||||||
if in_percent >= 90
|
result[:state] = if in_percent >= 90
|
||||||
result[:state] = 'supergood'
|
'supergood'
|
||||||
elsif in_percent >= 65
|
elsif in_percent >= 65
|
||||||
result[:state] = 'good'
|
'good'
|
||||||
elsif in_percent >= 40
|
elsif in_percent >= 40
|
||||||
result[:state] = 'ok'
|
'ok'
|
||||||
elsif in_percent >= 20
|
elsif in_percent >= 20
|
||||||
result[:state] = 'bad'
|
'bad'
|
||||||
else
|
else
|
||||||
result[:state] = 'superbad'
|
'superbad'
|
||||||
end
|
end
|
||||||
|
|
||||||
# convert result[:used_for_average] in percent to related total
|
# convert result[:used_for_average] in percent to related total
|
||||||
result[:average_per_agent] = ( (result[:total].to_f / 100) * result[:average_per_agent] ).round(1)
|
result[:average_per_agent] = ( (result[:total].to_f / 100) * result[:average_per_agent] ).round(1)
|
||||||
|
|
|
@ -49,17 +49,17 @@ class Stats::TicketReopen
|
||||||
#in_percent = ( result[:used_for_average].to_f / (result[:average_per_agent].to_f / 100) ).round(1)
|
#in_percent = ( result[:used_for_average].to_f / (result[:average_per_agent].to_f / 100) ).round(1)
|
||||||
#result[:average_per_agent_in_percent] = in_percent
|
#result[:average_per_agent_in_percent] = in_percent
|
||||||
in_percent = ( result[:count].to_f / (result[:total].to_f / 100) ).round(1)
|
in_percent = ( result[:count].to_f / (result[:total].to_f / 100) ).round(1)
|
||||||
if in_percent >= 90
|
result[:state] = if in_percent >= 90
|
||||||
result[:state] = 'superbad'
|
'superbad'
|
||||||
elsif in_percent >= 65
|
elsif in_percent >= 65
|
||||||
result[:state] = 'bad'
|
'bad'
|
||||||
elsif in_percent >= 40
|
elsif in_percent >= 40
|
||||||
result[:state] = 'ok'
|
'ok'
|
||||||
elsif in_percent >= 20
|
elsif in_percent >= 20
|
||||||
result[:state] = 'good'
|
'good'
|
||||||
else
|
else
|
||||||
result[:state] = 'supergood'
|
'supergood'
|
||||||
end
|
end
|
||||||
result
|
result
|
||||||
end
|
end
|
||||||
|
|
||||||
|
|
|
@ -56,17 +56,17 @@ class Stats::TicketResponseTime
|
||||||
end
|
end
|
||||||
|
|
||||||
in_percent = ( result[:used_for_average].to_f / (result[:total].to_f / 100) ).round(1)
|
in_percent = ( result[:used_for_average].to_f / (result[:total].to_f / 100) ).round(1)
|
||||||
if in_percent >= 90
|
result[:state] = if in_percent >= 90
|
||||||
result[:state] = 'supergood'
|
'supergood'
|
||||||
elsif in_percent >= 65
|
elsif in_percent >= 65
|
||||||
result[:state] = 'good'
|
'good'
|
||||||
elsif in_percent >= 40
|
elsif in_percent >= 40
|
||||||
result[:state] = 'ok'
|
'ok'
|
||||||
elsif in_percent >= 20
|
elsif in_percent >= 20
|
||||||
result[:state] = 'bad'
|
'bad'
|
||||||
else
|
else
|
||||||
result[:state] = 'superbad'
|
'superbad'
|
||||||
end
|
end
|
||||||
|
|
||||||
result
|
result
|
||||||
end
|
end
|
||||||
|
|
|
@ -4,8 +4,8 @@ class Twitter::Streaming::ConnectionCustom < Twitter::Streaming::Connection
|
||||||
|
|
||||||
def stream(request, response)
|
def stream(request, response)
|
||||||
client_context = OpenSSL::SSL::SSLContext.new
|
client_context = OpenSSL::SSL::SSLContext.new
|
||||||
@client = @tcp_socket_class.new(Resolv.getaddress(request.uri.host), request.uri.port)
|
@client = @tcp_socket_class.new(Resolv.getaddress(request.uri.host), request.uri.port)
|
||||||
ssl_client = @ssl_socket_class.new(@client, client_context)
|
ssl_client = @ssl_socket_class.new(@client, client_context)
|
||||||
|
|
||||||
ssl_client.connect
|
ssl_client.connect
|
||||||
request.stream(ssl_client)
|
request.stream(ssl_client)
|
||||||
|
|
|
@ -274,10 +274,8 @@ returns
|
||||||
if !params.empty?
|
if !params.empty?
|
||||||
request.body = params.to_json
|
request.body = params.to_json
|
||||||
end
|
end
|
||||||
else
|
elsif !params.empty?
|
||||||
if !params.empty?
|
request.set_form_data(params)
|
||||||
request.set_form_data(params)
|
|
||||||
end
|
|
||||||
end
|
end
|
||||||
request
|
request
|
||||||
end
|
end
|
||||||
|
|
|
@ -238,11 +238,11 @@ EventMachine.run {
|
||||||
end
|
end
|
||||||
|
|
||||||
def websocket_send(client_id, data)
|
def websocket_send(client_id, data)
|
||||||
if data.class != Array
|
msg = if data.class != Array
|
||||||
msg = "[#{data.to_json}]"
|
"[#{data.to_json}]"
|
||||||
else
|
else
|
||||||
msg = data.to_json
|
data.to_json
|
||||||
end
|
end
|
||||||
log 'debug', "send #{msg}", client_id
|
log 'debug', "send #{msg}", client_id
|
||||||
if !@clients[client_id]
|
if !@clients[client_id]
|
||||||
log 'error', "no such @clients for #{client_id}", client_id
|
log 'error', "no such @clients for #{client_id}", client_id
|
||||||
|
|
|
@ -107,11 +107,11 @@ class TranslationTest < TestCase
|
||||||
)
|
)
|
||||||
|
|
||||||
@browser.action.key_down(:control)
|
@browser.action.key_down(:control)
|
||||||
.key_down(:alt)
|
.key_down(:alt)
|
||||||
.send_keys('t')
|
.send_keys('t')
|
||||||
.key_up(:alt)
|
.key_up(:alt)
|
||||||
.key_up(:control)
|
.key_up(:control)
|
||||||
.perform
|
.perform
|
||||||
|
|
||||||
watch_for(
|
watch_for(
|
||||||
css: 'span.translation[title="Overviews"]',
|
css: 'span.translation[title="Overviews"]',
|
||||||
|
@ -126,11 +126,11 @@ class TranslationTest < TestCase
|
||||||
sleep 5
|
sleep 5
|
||||||
|
|
||||||
@browser.action.key_down(:control)
|
@browser.action.key_down(:control)
|
||||||
.key_down(:alt)
|
.key_down(:alt)
|
||||||
.send_keys('t')
|
.send_keys('t')
|
||||||
.key_up(:alt)
|
.key_up(:alt)
|
||||||
.key_up(:control)
|
.key_up(:control)
|
||||||
.perform
|
.perform
|
||||||
|
|
||||||
sleep 5
|
sleep 5
|
||||||
exists_not(
|
exists_not(
|
||||||
|
@ -192,11 +192,11 @@ class TranslationTest < TestCase
|
||||||
sleep 5
|
sleep 5
|
||||||
|
|
||||||
@browser.action.key_down(:control)
|
@browser.action.key_down(:control)
|
||||||
.key_down(:alt)
|
.key_down(:alt)
|
||||||
.send_keys('t')
|
.send_keys('t')
|
||||||
.key_up(:alt)
|
.key_up(:alt)
|
||||||
.key_up(:control)
|
.key_up(:control)
|
||||||
.perform
|
.perform
|
||||||
|
|
||||||
watch_for(
|
watch_for(
|
||||||
css: 'span.translation[title="Overviews"]',
|
css: 'span.translation[title="Overviews"]',
|
||||||
|
@ -211,11 +211,11 @@ class TranslationTest < TestCase
|
||||||
sleep 5
|
sleep 5
|
||||||
|
|
||||||
@browser.action.key_down(:control)
|
@browser.action.key_down(:control)
|
||||||
.key_down(:alt)
|
.key_down(:alt)
|
||||||
.send_keys('t')
|
.send_keys('t')
|
||||||
.key_up(:alt)
|
.key_up(:alt)
|
||||||
.key_up(:control)
|
.key_up(:control)
|
||||||
.perform
|
.perform
|
||||||
|
|
||||||
sleep 5
|
sleep 5
|
||||||
exists_not(
|
exists_not(
|
||||||
|
|
|
@ -512,10 +512,8 @@ class TestCase < Test::Unit::TestCase
|
||||||
if params[:type] == 'on'
|
if params[:type] == 'on'
|
||||||
instance.find_elements({ css: "#{params[:css]} label" })[0].click
|
instance.find_elements({ css: "#{params[:css]} label" })[0].click
|
||||||
end
|
end
|
||||||
else
|
elsif params[:type] == 'off'
|
||||||
if params[:type] == 'off'
|
instance.find_elements({ css: "#{params[:css]} label" })[0].click
|
||||||
instance.find_elements({ css: "#{params[:css]} label" })[0].click
|
|
||||||
end
|
|
||||||
end
|
end
|
||||||
end
|
end
|
||||||
|
|
||||||
|
@ -622,32 +620,30 @@ class TestCase < Test::Unit::TestCase
|
||||||
if success
|
if success
|
||||||
fail "should not match '#{params[:value]}' in select list, but is matching"
|
fail "should not match '#{params[:value]}' in select list, but is matching"
|
||||||
end
|
end
|
||||||
return true
|
elsif !success
|
||||||
else
|
fail "not matching '#{params[:value]}' in select list"
|
||||||
if !success
|
|
||||||
fail "not matching '#{params[:value]}' in select list"
|
|
||||||
end
|
|
||||||
return true
|
|
||||||
end
|
end
|
||||||
|
|
||||||
|
return true
|
||||||
end
|
end
|
||||||
|
|
||||||
# match on attribute
|
# match on attribute
|
||||||
begin
|
begin
|
||||||
if params[:attribute]
|
text = if params[:attribute]
|
||||||
text = element.attribute(params[:attribute])
|
element.attribute(params[:attribute])
|
||||||
elsif params[:css] =~ /(input|textarea)/i
|
elsif params[:css] =~ /(input|textarea)/i
|
||||||
text = element.attribute('value')
|
element.attribute('value')
|
||||||
else
|
else
|
||||||
text = element.text
|
element.text
|
||||||
end
|
end
|
||||||
rescue => e
|
rescue => e
|
||||||
|
|
||||||
# just try again
|
# just try again
|
||||||
if !fallback
|
if !fallback
|
||||||
return match(params, true)
|
return match(params, true)
|
||||||
else
|
|
||||||
raise e.inspect
|
|
||||||
end
|
end
|
||||||
|
|
||||||
|
raise e.inspect
|
||||||
end
|
end
|
||||||
|
|
||||||
# do cleanups (needed for richtext tests)
|
# do cleanups (needed for richtext tests)
|
||||||
|
@ -662,19 +658,16 @@ class TestCase < Test::Unit::TestCase
|
||||||
if text =~ /#{params[:value]}/i
|
if text =~ /#{params[:value]}/i
|
||||||
match = $1 || true
|
match = $1 || true
|
||||||
end
|
end
|
||||||
else
|
elsif text =~ /#{Regexp.quote(params[:value])}/i
|
||||||
if text =~ /#{Regexp.quote(params[:value])}/i
|
match = true
|
||||||
match = true
|
|
||||||
end
|
|
||||||
end
|
end
|
||||||
|
|
||||||
if match
|
if match
|
||||||
if params[:should_not_match]
|
if params[:should_not_match]
|
||||||
fail "matching '#{params[:value]}' in content '#{text}' but should not!"
|
fail "matching '#{params[:value]}' in content '#{text}' but should not!"
|
||||||
end
|
end
|
||||||
else
|
elsif !params[:should_not_match]
|
||||||
if !params[:should_not_match]
|
fail "not matching '#{params[:value]}' in content '#{text}' but should!"
|
||||||
fail "not matching '#{params[:value]}' in content '#{text}' but should!"
|
|
||||||
end
|
|
||||||
end
|
end
|
||||||
sleep 0.8
|
sleep 0.8
|
||||||
match
|
match
|
||||||
|
@ -855,14 +848,12 @@ class TestCase < Test::Unit::TestCase
|
||||||
else
|
else
|
||||||
fail "task '#{data[:title]}' is not modifed"
|
fail "task '#{data[:title]}' is not modifed"
|
||||||
end
|
end
|
||||||
|
elsif !is_modified
|
||||||
|
assert(true, "task '#{data[:title]}' is modifed")
|
||||||
|
elsif !exists
|
||||||
|
fail "task '#{data[:title]}' not exists, should be not modified"
|
||||||
else
|
else
|
||||||
if !is_modified
|
fail "task '#{data[:title]}' is modifed, but should not"
|
||||||
assert(true, "task '#{data[:title]}' is modifed")
|
|
||||||
elsif !exists
|
|
||||||
fail "task '#{data[:title]}' not exists, should be not modified"
|
|
||||||
else
|
|
||||||
fail "task '#{data[:title]}' is modifed, but should not"
|
|
||||||
end
|
|
||||||
end
|
end
|
||||||
end
|
end
|
||||||
rescue => e
|
rescue => e
|
||||||
|
@ -870,9 +861,8 @@ class TestCase < Test::Unit::TestCase
|
||||||
# just try again
|
# just try again
|
||||||
if !fallback
|
if !fallback
|
||||||
verify_task(params, true)
|
verify_task(params, true)
|
||||||
else
|
|
||||||
raise 'ERROR: ' + e.inspect
|
|
||||||
end
|
end
|
||||||
|
raise 'ERROR: ' + e.inspect
|
||||||
end
|
end
|
||||||
true
|
true
|
||||||
end
|
end
|
||||||
|
@ -948,7 +938,7 @@ class TestCase < Test::Unit::TestCase
|
||||||
if params[:timeout]
|
if params[:timeout]
|
||||||
timeout = params[:timeout]
|
timeout = params[:timeout]
|
||||||
end
|
end
|
||||||
loops = (timeout).to_i * 2
|
loops = timeout.to_i * 2
|
||||||
text = ''
|
text = ''
|
||||||
(1..loops).each {
|
(1..loops).each {
|
||||||
element = instance.find_elements({ css: params[:css] })[0]
|
element = instance.find_elements({ css: params[:css] })[0]
|
||||||
|
@ -956,13 +946,13 @@ class TestCase < Test::Unit::TestCase
|
||||||
begin
|
begin
|
||||||
|
|
||||||
# match pn attribute
|
# match pn attribute
|
||||||
if params[:attribute]
|
text = if params[:attribute]
|
||||||
text = element.attribute(params[:attribute])
|
element.attribute(params[:attribute])
|
||||||
elsif params[:css] =~ /(input|textarea)/i
|
elsif params[:css] =~ /(input|textarea)/i
|
||||||
text = element.attribute('value')
|
element.attribute('value')
|
||||||
else
|
else
|
||||||
text = element.text
|
element.text
|
||||||
end
|
end
|
||||||
if text =~ /#{params[:value]}/i
|
if text =~ /#{params[:value]}/i
|
||||||
assert(true, "'#{params[:value]}' found in '#{text}'")
|
assert(true, "'#{params[:value]}' found in '#{text}'")
|
||||||
sleep 0.5
|
sleep 0.5
|
||||||
|
@ -1009,7 +999,7 @@ wait untill text in selector disabppears
|
||||||
if params[:timeout]
|
if params[:timeout]
|
||||||
timeout = params[:timeout]
|
timeout = params[:timeout]
|
||||||
end
|
end
|
||||||
loops = (timeout).to_i
|
loops = timeout.to_i
|
||||||
text = ''
|
text = ''
|
||||||
(1..loops).each {
|
(1..loops).each {
|
||||||
element = instance.find_elements({ css: params[:css] })[0]
|
element = instance.find_elements({ css: params[:css] })[0]
|
||||||
|
|
|
@ -46,7 +46,7 @@ class ElasticsearchTest < ActiveSupport::TestCase
|
||||||
updated_by_id: 1,
|
updated_by_id: 1,
|
||||||
created_by_id: 1
|
created_by_id: 1
|
||||||
)
|
)
|
||||||
roles = Role.where( name: 'Customer' )
|
roles = Role.where( name: 'Customer' )
|
||||||
organization1 = Organization.create_if_not_exists(
|
organization1 = Organization.create_if_not_exists(
|
||||||
name: 'Customer Organization Update',
|
name: 'Customer Organization Update',
|
||||||
updated_by_id: 1,
|
updated_by_id: 1,
|
||||||
|
|
|
@ -215,12 +215,12 @@ class TwitterBrowserTest < TestCase
|
||||||
|
|
||||||
watch_for(
|
watch_for(
|
||||||
css: '.content.active',
|
css: '.content.active',
|
||||||
value: "#{hash}",
|
value: hash.to_s,
|
||||||
timeout: 20,
|
timeout: 20,
|
||||||
)
|
)
|
||||||
|
|
||||||
ticket_open_by_title(
|
ticket_open_by_title(
|
||||||
title: "#{hash}",
|
title: hash.to_s,
|
||||||
)
|
)
|
||||||
|
|
||||||
# reply via app
|
# reply via app
|
||||||
|
|
|
@ -301,7 +301,7 @@ class TwitterTest < ActiveSupport::TestCase
|
||||||
ticket.state = Ticket::State.find_by(name: 'pending reminder')
|
ticket.state = Ticket::State.find_by(name: 'pending reminder')
|
||||||
ticket.save
|
ticket.save
|
||||||
|
|
||||||
text = 'Ok. ' + hash
|
text = 'Ok. ' + hash
|
||||||
dm = client.create_direct_message(
|
dm = client.create_direct_message(
|
||||||
'armin_theo',
|
'armin_theo',
|
||||||
text,
|
text,
|
||||||
|
|
|
@ -109,20 +109,20 @@ class AaaStringTest < ActiveSupport::TestCase
|
||||||
result = 'Was soll verbessert werden:'
|
result = 'Was soll verbessert werden:'
|
||||||
assert_equal(result, html.html2text)
|
assert_equal(result, html.html2text)
|
||||||
|
|
||||||
html = "<!-- some comment -->
|
html = "<!-- some comment -->
|
||||||
<div>
|
<div>
|
||||||
test<br><br><br>\n<br>\n<br>\n
|
test<br><br><br>\n<br>\n<br>\n
|
||||||
</div>"
|
</div>"
|
||||||
result = 'test'
|
result = 'test'
|
||||||
assert_equal(result, html.html2text)
|
assert_equal(result, html.html2text)
|
||||||
|
|
||||||
html = "\n<div><a href=\"http://zammad.org\">Best Tool of the World</a>
|
html = "\n<div><a href=\"http://zammad.org\">Best Tool of the World</a>
|
||||||
some other text</div>
|
some other text</div>
|
||||||
<div>"
|
<div>"
|
||||||
result = "[1] Best Tool of the Worldsome other text\n\n\n[1] http://zammad.org"
|
result = "[1] Best Tool of the Worldsome other text\n\n\n[1] http://zammad.org"
|
||||||
assert_equal(result, html.html2text)
|
assert_equal(result, html.html2text)
|
||||||
|
|
||||||
html = "<!-- some comment -->
|
html = "<!-- some comment -->
|
||||||
<div>
|
<div>
|
||||||
test<br><br><br>\n<hr/>\n<br>\n
|
test<br><br><br>\n<hr/>\n<br>\n
|
||||||
</div>"
|
</div>"
|
||||||
|
@ -259,7 +259,7 @@ div.wordsection1
|
||||||
should = 'IT-Infrastruktur'
|
should = 'IT-Infrastruktur'
|
||||||
assert_equal( should, html.html2text)
|
assert_equal( should, html.html2text)
|
||||||
|
|
||||||
html = "<h1>some head</h1>
|
html = "<h1>some head</h1>
|
||||||
some content
|
some content
|
||||||
<blockquote>
|
<blockquote>
|
||||||
<p>line 1</p>
|
<p>line 1</p>
|
||||||
|
@ -274,7 +274,7 @@ some content
|
||||||
some text later'
|
some text later'
|
||||||
assert_equal(result, html.html2text)
|
assert_equal(result, html.html2text)
|
||||||
|
|
||||||
html = "<h1>some head</h1>
|
html = "<h1>some head</h1>
|
||||||
some content
|
some content
|
||||||
<blockquote>
|
<blockquote>
|
||||||
line 1<br/>
|
line 1<br/>
|
||||||
|
@ -289,7 +289,7 @@ some content
|
||||||
some text later'
|
some text later'
|
||||||
assert_equal(result, html.html2text)
|
assert_equal(result, html.html2text)
|
||||||
|
|
||||||
html = "<h1>some head</h1>
|
html = "<h1>some head</h1>
|
||||||
some content
|
some content
|
||||||
<blockquote>
|
<blockquote>
|
||||||
<div><div>line 1</div><br></div>
|
<div><div>line 1</div><br></div>
|
||||||
|
|
|
@ -383,10 +383,8 @@ class ActivityStreamTest < ActiveSupport::TestCase
|
||||||
assert_equal( check_item[:object], item['object'] )
|
assert_equal( check_item[:object], item['object'] )
|
||||||
assert_equal( check_item[:type], item['type'] )
|
assert_equal( check_item[:type], item['type'] )
|
||||||
assert_equal( check_item[:o_id], item['o_id'] )
|
assert_equal( check_item[:o_id], item['o_id'] )
|
||||||
else
|
elsif check_item[:object] == item['object'] && check_item[:type] == item['type'] && check_item[:o_id] == item['o_id']
|
||||||
if check_item[:object] == item['object'] && check_item[:type] == item['type'] && check_item[:o_id] == item['o_id']
|
assert( false, "entry should not exist #{item['object']}/#{item['type']}/#{item['o_id']}" )
|
||||||
assert( false, "entry should not exist #{item['object']}/#{item['type']}/#{item['o_id']}" )
|
|
||||||
end
|
|
||||||
end
|
end
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
|
@ -41,7 +41,7 @@ class EmailBuildTest < ActiveSupport::TestCase
|
||||||
content_type: 'text/html',
|
content_type: 'text/html',
|
||||||
attachments: [
|
attachments: [
|
||||||
{
|
{
|
||||||
'Mime-Type' => 'image/png',
|
'Mime-Type' => 'image/png',
|
||||||
:content => 'xxx',
|
:content => 'xxx',
|
||||||
:filename => 'somename.png',
|
:filename => 'somename.png',
|
||||||
},
|
},
|
||||||
|
@ -95,7 +95,7 @@ class EmailBuildTest < ActiveSupport::TestCase
|
||||||
body: text,
|
body: text,
|
||||||
attachments: [
|
attachments: [
|
||||||
{
|
{
|
||||||
'Mime-Type' => 'image/png',
|
'Mime-Type' => 'image/png',
|
||||||
:content => 'xxx',
|
:content => 'xxx',
|
||||||
:filename => 'somename.png',
|
:filename => 'somename.png',
|
||||||
},
|
},
|
||||||
|
|
|
@ -98,7 +98,7 @@ class ObjectCacheTest < ActiveSupport::TestCase
|
||||||
assert_equal( name, group_new[:name], 'verify by where' )
|
assert_equal( name, group_new[:name], 'verify by where' )
|
||||||
|
|
||||||
# lookup by name
|
# lookup by name
|
||||||
cache_key = "#{group_new.name}"
|
cache_key = group_new.name.to_s
|
||||||
assert_nil( Group.cache_get(cache_key) )
|
assert_nil( Group.cache_get(cache_key) )
|
||||||
|
|
||||||
group_lookup_name = Group.lookup( name: group_new.name )
|
group_lookup_name = Group.lookup( name: group_new.name )
|
||||||
|
@ -106,7 +106,7 @@ class ObjectCacheTest < ActiveSupport::TestCase
|
||||||
assert( Group.cache_get(cache_key) )
|
assert( Group.cache_get(cache_key) )
|
||||||
|
|
||||||
# lookup by id
|
# lookup by id
|
||||||
cache_key = "#{group_new.id}"
|
cache_key = group_new.id.to_s
|
||||||
assert_nil( Group.cache_get(cache_key) )
|
assert_nil( Group.cache_get(cache_key) )
|
||||||
|
|
||||||
group_lookup_id = Group.lookup( id: group.id )
|
group_lookup_id = Group.lookup( id: group.id )
|
||||||
|
@ -119,7 +119,7 @@ class ObjectCacheTest < ActiveSupport::TestCase
|
||||||
group.save
|
group.save
|
||||||
|
|
||||||
# lookup by name
|
# lookup by name
|
||||||
cache_key = "#{group.name}"
|
cache_key = group.name.to_s
|
||||||
assert_nil( Group.cache_get(cache_key) )
|
assert_nil( Group.cache_get(cache_key) )
|
||||||
|
|
||||||
group_lookup = Group.where( name: group_new.name ).first
|
group_lookup = Group.where( name: group_new.name ).first
|
||||||
|
@ -139,7 +139,7 @@ class ObjectCacheTest < ActiveSupport::TestCase
|
||||||
assert( Group.cache_get(cache_key) )
|
assert( Group.cache_get(cache_key) )
|
||||||
|
|
||||||
# lookup by id
|
# lookup by id
|
||||||
cache_key = "#{group_new.id}"
|
cache_key = group_new.id.to_s
|
||||||
assert_nil( Group.cache_get(cache_key) )
|
assert_nil( Group.cache_get(cache_key) )
|
||||||
|
|
||||||
group_lookup_id = Group.lookup( id: group.id )
|
group_lookup_id = Group.lookup( id: group.id )
|
||||||
|
|
|
@ -19,7 +19,7 @@ class OrganizationRefObjectTouchTest < ActiveSupport::TestCase
|
||||||
updated_by_id: 1,
|
updated_by_id: 1,
|
||||||
created_by_id: 1,
|
created_by_id: 1,
|
||||||
)
|
)
|
||||||
roles = Role.where( name: 'Customer' )
|
roles = Role.where( name: 'Customer' )
|
||||||
organization1 = Organization.create_if_not_exists(
|
organization1 = Organization.create_if_not_exists(
|
||||||
name: 'Ref Object Update Org 1',
|
name: 'Ref Object Update Org 1',
|
||||||
updated_at: '2015-02-05 16:37:00',
|
updated_at: '2015-02-05 16:37:00',
|
||||||
|
|
|
@ -25,7 +25,7 @@ class RecentViewTest < ActiveSupport::TestCase
|
||||||
created_by_id: 1,
|
created_by_id: 1,
|
||||||
)
|
)
|
||||||
assert( ticket2, 'ticket created' )
|
assert( ticket2, 'ticket created' )
|
||||||
user1 = User.find(2)
|
user1 = User.find(2)
|
||||||
RecentView.user_log_destroy(user1)
|
RecentView.user_log_destroy(user1)
|
||||||
|
|
||||||
RecentView.log( ticket1.class.to_s, ticket1.id, user1 )
|
RecentView.log( ticket1.class.to_s, ticket1.id, user1 )
|
||||||
|
|
|
@ -180,7 +180,7 @@ class SessionBasicTest < ActiveSupport::TestCase
|
||||||
end
|
end
|
||||||
|
|
||||||
user = User.lookup(id: 1)
|
user = User.lookup(id: 1)
|
||||||
roles = Role.where( name: %w(Agent Admin) )
|
roles = Role.where( name: %w(Agent Admin) )
|
||||||
user.roles = roles
|
user.roles = roles
|
||||||
user.save
|
user.save
|
||||||
|
|
||||||
|
|
|
@ -40,7 +40,7 @@ class SessionCollectionsTest < ActiveSupport::TestCase
|
||||||
agent2.roles = roles
|
agent2.roles = roles
|
||||||
agent2.save
|
agent2.save
|
||||||
|
|
||||||
roles = Role.where( name: [ 'Customer'] )
|
roles = Role.where( name: [ 'Customer'] )
|
||||||
customer1 = User.create_or_update(
|
customer1 = User.create_or_update(
|
||||||
login: 'session-collections-customer-1',
|
login: 'session-collections-customer-1',
|
||||||
firstname: 'Session',
|
firstname: 'Session',
|
||||||
|
|
|
@ -116,11 +116,11 @@ class TagTest < ActiveSupport::TestCase
|
||||||
# delete tags
|
# delete tags
|
||||||
tests.each { |test|
|
tests.each { |test|
|
||||||
tags = nil
|
tags = nil
|
||||||
if test[:tag_add]
|
tags = if test[:tag_add]
|
||||||
tags = test[:tag_add]
|
test[:tag_add]
|
||||||
else
|
else
|
||||||
tags = test[:tag_remove]
|
test[:tag_remove]
|
||||||
end
|
end
|
||||||
success = Tag.tag_remove( tags )
|
success = Tag.tag_remove( tags )
|
||||||
assert( success, 'Tag.tag_remove successful')
|
assert( success, 'Tag.tag_remove successful')
|
||||||
list = Tag.tag_list( tags )
|
list = Tag.tag_list( tags )
|
||||||
|
|
|
@ -19,7 +19,7 @@ class TicketCustomerOrganizationUpdateTest < ActiveSupport::TestCase
|
||||||
updated_by_id: 1,
|
updated_by_id: 1,
|
||||||
created_by_id: 1,
|
created_by_id: 1,
|
||||||
)
|
)
|
||||||
roles = Role.where( name: 'Customer' )
|
roles = Role.where( name: 'Customer' )
|
||||||
organization1 = Organization.create_if_not_exists(
|
organization1 = Organization.create_if_not_exists(
|
||||||
name: 'Customer Organization Update',
|
name: 'Customer Organization Update',
|
||||||
updated_at: '2015-02-05 16:37:00',
|
updated_at: '2015-02-05 16:37:00',
|
||||||
|
|
|
@ -19,7 +19,7 @@ class TicketRefObjectTouchTest < ActiveSupport::TestCase
|
||||||
updated_by_id: 1,
|
updated_by_id: 1,
|
||||||
created_by_id: 1,
|
created_by_id: 1,
|
||||||
)
|
)
|
||||||
roles = Role.where( name: 'Customer' )
|
roles = Role.where( name: 'Customer' )
|
||||||
organization1 = Organization.create_if_not_exists(
|
organization1 = Organization.create_if_not_exists(
|
||||||
name: 'Ref Object Update Org',
|
name: 'Ref Object Update Org',
|
||||||
updated_at: '2015-02-05 16:37:00',
|
updated_at: '2015-02-05 16:37:00',
|
||||||
|
|
|
@ -37,7 +37,7 @@ class TicketSelectorTest < ActiveSupport::TestCase
|
||||||
updated_by_id: 1,
|
updated_by_id: 1,
|
||||||
created_by_id: 1,
|
created_by_id: 1,
|
||||||
)
|
)
|
||||||
roles = Role.where( name: 'Customer' )
|
roles = Role.where( name: 'Customer' )
|
||||||
organization1 = Organization.create_if_not_exists(
|
organization1 = Organization.create_if_not_exists(
|
||||||
name: 'Selector Org',
|
name: 'Selector Org',
|
||||||
updated_at: '2015-02-05 16:37:00',
|
updated_at: '2015-02-05 16:37:00',
|
||||||
|
|
|
@ -19,7 +19,7 @@ class UserRefObjectTouchTest < ActiveSupport::TestCase
|
||||||
updated_by_id: 1,
|
updated_by_id: 1,
|
||||||
created_by_id: 1,
|
created_by_id: 1,
|
||||||
)
|
)
|
||||||
roles = Role.where( name: 'Customer' )
|
roles = Role.where( name: 'Customer' )
|
||||||
organization1 = Organization.create_if_not_exists(
|
organization1 = Organization.create_if_not_exists(
|
||||||
name: 'Ref Object Update Org',
|
name: 'Ref Object Update Org',
|
||||||
updated_at: '2015-02-05 16:37:00',
|
updated_at: '2015-02-05 16:37:00',
|
||||||
|
|
Loading…
Reference in a new issue