diff --git a/app/assets/javascripts/app/controllers/agent_ticket_merge.coffee b/app/assets/javascripts/app/controllers/agent_ticket_merge.coffee
index f894767b9..46ac8e447 100644
--- a/app/assets/javascripts/app/controllers/agent_ticket_merge.coffee
+++ b/app/assets/javascripts/app/controllers/agent_ticket_merge.coffee
@@ -23,17 +23,26 @@ class App.TicketMerge extends App.ControllerModal
         @render()
     )
 
+  onShown: (e) =>
+    super
+    later = =>
+      if @tableCustomerTickets
+        @tableCustomerTickets.show()
+      if @tableRecentViewedTickets
+        @tableRecentViewedTickets.show()
+    @delay(later, 300)
+
   content: =>
     content = $( App.view('agent_ticket_merge')() )
 
-    new App.TicketList(
+    @tableCustomerTickets = new App.TicketList(
       tableId:    'ticket-merge-customer-tickets'
       el:         content.find('#ticket-merge-customer-tickets')
       ticket_ids: @ticket_ids_by_customer
       radio:      true
     )
 
-    new App.TicketList(
+    @tableRecentViewedTickets = new App.TicketList(
       tableId:    'ticket-merge-recent-tickets'
       el:         content.find('#ticket-merge-recent-tickets')
       ticket_ids: @ticket_ids_recent_viewed
diff --git a/test/browser/agent_ticket_tag_test.rb b/test/browser/agent_ticket_tag_test.rb
index beee9cde9..d1686cdc2 100644
--- a/test/browser/agent_ticket_tag_test.rb
+++ b/test/browser/agent_ticket_tag_test.rb
@@ -103,6 +103,9 @@ class AgentTicketTagTest < TestCase
       browser: browser2,
       number:  ticket3[:number],
     )
+    empty_search(
+      browser: browser2,
+    )
 
     # set tag #1
     click(
@@ -272,6 +275,9 @@ class AgentTicketTagTest < TestCase
       browser: browser2,
       number:  ticket3[:number],
     )
+    empty_search(
+      browser: browser2,
+    )
 
     # verify tags
     tags_verify(
diff --git a/test/browser_test_helper.rb b/test/browser_test_helper.rb
index e96499073..891a92dc6 100644
--- a/test/browser_test_helper.rb
+++ b/test/browser_test_helper.rb
@@ -2719,18 +2719,9 @@ wait untill text in selector disabppears
     element.send_keys(params[:number])
     sleep 3
 
-    empty_search(browser: instance)
-
-    # search by number again
-    element = instance.find_elements(css: '#global-search')[0]
-    element.click
-    element.clear
-    element.send_keys(params[:number])
-    sleep 1
-
     # open ticket
     #instance.find_element(partial_link_text: params[:number] } ).click
-    instance.execute_script("$(\".js-global-search-result a:contains('#{params[:number]}') .nav-tab-icon\").first().click()")
+    instance.execute_script("$(\".js-global-search-result a:contains('#{params[:number]}') .nav-tab-name\").first().click()")
     watch_for(
       browser: instance,
       css:     '.content.active .ticketZoom-header .ticket-number'
@@ -2767,7 +2758,7 @@ wait untill text in selector disabppears
 
     # open ticket
     #instance.find_element(partial_link_text: params[:title] } ).click
-    instance.execute_script("$(\".js-global-search-result a:contains('#{params[:title]}') .nav-tab-icon\").click()")
+    instance.execute_script("$(\".js-global-search-result a:contains('#{params[:title]}') .nav-tab-name\").first().click()")
     sleep 1
     title = instance.find_elements(css: '.content.active .ticketZoom-header .js-objectTitle')[0].text
     if !title.match?(/#{params[:title]}/)
@@ -2854,7 +2845,7 @@ wait untill text in selector disabppears
     element.send_keys(params[:value])
     sleep 2
     #instance.find_element(partial_link_text: params[:value] } ).click
-    instance.execute_script("$(\".js-global-search-result a:contains('#{params[:value]}') .nav-tab-icon\").click()")
+    instance.execute_script("$(\".js-global-search-result a:contains('#{params[:value]}') .nav-tab-name\").first().click()")
     watch_for(
       browser: instance,
       css:     '.content.active h1'
@@ -2890,7 +2881,7 @@ wait untill text in selector disabppears
     sleep 3
 
     #instance.find_element(partial_link_text: params[:value]).click
-    instance.execute_script("$(\".js-global-search-result a:contains('#{params[:value]}') .nav-tab-icon\").click()")
+    instance.execute_script("$(\".js-global-search-result a:contains('#{params[:value]}') .nav-tab-name\").first().click()")
     watch_for(
       browser: instance,
       css:     '.content.active h1'