diff --git a/lib/stats/ticket_load_measure.rb b/lib/stats/ticket_load_measure.rb
index c223ebdc4..1c3e0fecb 100644
--- a/lib/stats/ticket_load_measure.rb
+++ b/lib/stats/ticket_load_measure.rb
@@ -37,7 +37,7 @@ class Stats::TicketLoadMeasure
 
     return result if !result.key?(:used_for_average)
 
-    if result[:total] < 1
+    if result[:total] < 1 || result[:average_per_agent] == 0.0
       result[:state] = 'supergood'
       return result
     end