diff --git a/app/assets/javascripts/app/controllers/_ui_element/business_hours.js.coffee b/app/assets/javascripts/app/controllers/_ui_element/business_hours.js.coffee
index 5f25812d6..d52bea087 100644
--- a/app/assets/javascripts/app/controllers/_ui_element/business_hours.js.coffee
+++ b/app/assets/javascripts/app/controllers/_ui_element/business_hours.js.coffee
@@ -1,36 +1,42 @@
 class App.UiElement.business_hours
   @render: (attribute, params) ->
 
-    hours = {
-      mon: {
+    hours =
+      mon:
         active: true
-        timeframes: ['09:00-17:00']
-      }
-      tue: {
+        timeframes: [
+          ['09:00','17:00']
+        ]
+      tue:
         active: true
-        timeframes: ['00:00-24:00']
-      }
-      wed: {
+        timeframes: [
+          ['00:00','24:00']
+        ]
+      wed:
         active: true
-        timeframes: ['09:00-17:00']
-      }
-      thu: {
+        timeframes: [
+          ['09:00','17:00']
+        ]
+      thu:
         active: true
-        timeframes: ['09:00-12:00', '13:00-17:00']
-      }
-      fri: {
+        timeframes: [
+          ['09:00','12:00']
+          ['13:00','17:00']
+        ]
+      fri:
         active: true
-        timeframes: ['09:00-17:00']
-      }
-      sat: {
+        timeframes:
+          ['09:00','17:00']
+      sat:
         active: false
-        timeframes: ['10:00-14:00']
-      }
-      sun: {
+        timeframes: [
+          ['10:00','14:00']
+        ]
+      sun:
         active: false
-        timeframes: ['10:00-14:00']
-      }
-    }
+        timeframes: [
+          ['10:00','14:00']
+        ]
 
     businessHours = new App.BusinessHours
       hours: hours
diff --git a/app/assets/javascripts/app/lib/app_post/business_hours.js.coffee b/app/assets/javascripts/app/lib/app_post/business_hours.js.coffee
index 47f5290cf..cff316841 100644
--- a/app/assets/javascripts/app/lib/app_post/business_hours.js.coffee
+++ b/app/assets/javascripts/app/lib/app_post/business_hours.js.coffee
@@ -4,13 +4,14 @@ class App.BusinessHours extends Spine.Controller
   tag: 'table'
 
   events:
-    'click .js-activateColumn': 'activateColumn'
+    'click .js-toggle-day': 'toggleDay'
+    'click .js-add-time': 'addTime'
+    'click .js-remove-time': 'removeTime'
 
   constructor: ->
     super
 
-  render: =>
-    days =
+    @days =
       mon: App.i18n.translateInline('Monday')
       tue: App.i18n.translateInline('Tuesday')
       wed: App.i18n.translateInline('Wednesday')
@@ -19,18 +20,32 @@ class App.BusinessHours extends Spine.Controller
       sat: App.i18n.translateInline('Saturday')
       sun: App.i18n.translateInline('Sunday')
 
-    html = App.view('generic/business_hours')
-      days: days
-      hours: @options.hours
+  render: =>
+    maxTimeframeDay = _.max @hours, (day) -> day.timeframes.length
 
-    console.log "BusinessHours:", "days", days, "hours", @options.hours, "html", html
+    html = App.view('generic/business_hours')
+      days: @days
+      hours: @options.hours
+      maxTimeframes: maxTimeframeDay.timeframes.length
 
     @html html
 
     @$('.js-time').timepicker
       showMeridian: false # meridian = am/pm
+      tillMidnight: true
 
-  activateColumn: (event) =>
+  addTime: (event) =>
+    day = @$(event.currentTarget).attr('data-day')
+    @options.hours[day].timeframes.push(['13:00', '17:00'])
+    @render()
+
+  removeTime: (event) =>
+    day = @$(event.currentTarget).attr('data-day')
+    @options.hours[day].timeframes.pop()
+    @render()
+
+  toggleDay: (event) =>
     checkbox = @$(event.currentTarget)
-    columnName = checkbox.attr('data-target')
-    @$("[data-column=#{columnName}]").toggleClass('is-active', checkbox.prop('checked'))
+    day = checkbox.attr('data-target')
+    @options.hours[day].active = checkbox.prop('checked')
+    @$("[data-day=#{day}]").toggleClass('is-active', checkbox.prop('checked'))
diff --git a/app/assets/javascripts/app/views/generic/business_hours.jst.eco b/app/assets/javascripts/app/views/generic/business_hours.jst.eco
index 157a472f8..161c9f55e 100644
--- a/app/assets/javascripts/app/views/generic/business_hours.jst.eco
+++ b/app/assets/javascripts/app/views/generic/business_hours.jst.eco
@@ -4,7 +4,7 @@
     <th style="text-align: center">
       <label class="day-name">
         <span class="checkbox-replacement checkbox-replacement--inline">
-          <input class="js-activateColumn" data-target="<%- id %>" type="checkbox"<%- ' checked' if @hours[id].active %>>
+          <input class="js-toggle-day" data-target="<%- id %>" type="checkbox"<%- ' checked' if @hours[id].active %>>
           <%- @Icon('checkbox', 'icon-unchecked') %>
           <%- @Icon('checkbox-checked', 'icon-checked') %>
         </span>
@@ -13,63 +13,36 @@
     <% end %>
 </thead>
 <tbody>
+  <% for i in [0..@maxTimeframes-1]: %>
   <tr>
-    <td data-column="monday" class="form-group day-time is-active">
-      <label for="monday_start_time">from</label>
-      <input type="text" id="monday_start_time" value="07:00" class="form-control form-control--small time js-time">
-      <label for="monday_end_time">till</label>
-      <input type="text" id="monday_end_time" value="18:00" class="form-control form-control--small time js-time">
+    <% for id, day of @days: %>
+      <% if @hours[id].timeframes[i]: %>
+      <td data-day="<%- id %>" class="form-group day-time<%- ' is-active' if @hours[id].active %>">
+        <label for="<%- id %>_start_time">from</label>
+        <input type="text" id="<%- id %>_start_time" value="<%- @hours[id].timeframes[i][0] %>" class="form-control form-control--small time js-time">
+        <label for="monday_end_time">till</label>
+        <input type="text" id="monday_end_time" value="<%- @hours[id].timeframes[i][1] %>" class="form-control form-control--small time js-time">
+      <% else: %>
+      <td class="empty-cell">
+      <% end %>
+    <% end %>
+  <% end %>
 
-    <td data-column="tuesday" class="form-group day-time is-active">
-      <label for="tuesday_start_time">from</label>
-      <input type="text" id="tuesday_start_time" value="07:00" class="form-control form-control--small time js-time">
-      <label for="tuesday_end_time">till</label>
-      <input type="text" id="tuesday_end_time" value="18:00" class="form-control form-control--small time js-time">
-
-    <td data-column="wednesday" class="form-group day-time is-active">
-      <label for="wednesday_start_time">from</label>
-      <input type="text" id="wednesday_start_time" value="07:00" class="form-control form-control--small time js-time">
-      <label for="wednesday_end_time">till</label>
-      <input type="text" id="wednesday_end_time" value="18:00" class="form-control form-control--small time js-time">
-
-    <td data-column="thursday" class="form-group day-time is-active">
-      <label for="thursday_start_time">from</label>
-      <input type="text" id="thursday_start_time" value="07:00" class="form-control form-control--small time js-time">
-      <label for="thursday_end_time">till</label>
-      <input type="text" id="thursday_end_time" value="18:00" class="form-control form-control--small time js-time">
-
-    <td data-column="friday" class="form-group day-time is-active">
-      <label for="friday_start_time">from</label>
-      <input type="text" id="friday_start_time" value="07:00" class="form-control form-control--small time js-time">
-      <label for="friday_end_time">till</label>
-      <input type="text" id="friday_end_time" value="13:00" class="form-control form-control--small time js-time">
-
-    <td data-column="saturday" class="form-group day-time">
-      <label for="saturday_start_time">from</label>
-      <input type="text" id="saturday_start_time" value="07:00" class="form-control form-control--small time js-time">
-      <label for="saturday_end_time">till</label>
-      <input type="text" id="saturday_end_time" value="18:00" class="form-control form-control--small time js-time">
-
-    <td data-column="sunday" class="form-group day-time">
-      <label for="sunday_start_time">from</label>
-      <input type="text" id="sunday_start_time" value="07:00" class="form-control form-control--small time js-time">
-      <label for="sunday_end_time">till</label>
-      <input type="text" id="sunday_end_time" value="18:00" class="form-control form-control--small time js-time">
-  </tr>
+  <% if @maxTimeframes > 1: %>
   <tr>
-    <td data-column="monday" class="settings-list-action-cell js-add-time is-active">
+    <% for id, day of @days: %>
+      <% if @hours[id].timeframes.length > 1: %>
+      <td data-day="<%- id %>" class="settings-list-action-cell js-remove-time<%- ' is-active' if @hours[id].active %>">
+        <%- @Icon('minus-small') %>
+      <% else: %>
+      <td class="empty-cell">
+      <% end %>
+    <% end %>
+  <% end %>
+
+  <tr>
+    <% for id, day of @days: %>
+    <td data-day="<%- id %>" class="settings-list-action-cell js-add-time<%- ' is-active' if @hours[id].active %>">
       <%- @Icon('plus-small') %>
-    <td data-column="tuesday" class="settings-list-action-cell js-add-time is-active">
-      <%- @Icon('plus-small') %>
-    <td data-column="wednesday" class="settings-list-action-cell js-add-time is-active">
-      <%- @Icon('plus-small') %>
-    <td data-column="thursday" class="settings-list-action-cell js-add-time is-active">
-      <%- @Icon('plus-small') %>
-    <td data-column="friday" class="settings-list-action-cell js-add-time is-active">
-      <%- @Icon('plus-small') %>
-    <td data-column="saturday" class="settings-list-action-cell js-add-time">
-      <%- @Icon('plus-small') %>
-    <td data-column="sunday" class="settings-list-action-cell js-add-time">
-      <%- @Icon('plus-small') %>
-  </tr>
+    <% end %>
 </tbody>
\ No newline at end of file
diff --git a/app/assets/stylesheets/zammad.css.scss b/app/assets/stylesheets/zammad.css.scss
index dc3921817..8a3b82daa 100644
--- a/app/assets/stylesheets/zammad.css.scss
+++ b/app/assets/stylesheets/zammad.css.scss
@@ -5860,6 +5860,10 @@ output {
     border-bottom: none;
   }
 
+  td.empty-cell {
+    border-top: none;
+  }
+
   .text-muted {
     text-transform: none;
     font-size: 10px;
diff --git a/public/assets/images/icons.svg b/public/assets/images/icons.svg
index 31ce76f38..26905e014 100644
--- a/public/assets/images/icons.svg
+++ b/public/assets/images/icons.svg
@@ -1 +1 @@
-<?xml version="1.0" encoding="UTF-8"?><!DOCTYPE svg PUBLIC "-//W3C//DTD SVG 1.1//EN" "http://www.w3.org/Graphics/SVG/1.1/DTD/svg11.dtd"><svg xmlns="http://www.w3.org/2000/svg"><defs><linearGradient x1="50%" y1="0%" x2="50%" y2="100%" id="a"><stop stop-color="#FFF" offset="0%"/><stop stop-color="#E6EAF1" offset="100%"/></linearGradient><linearGradient x1="50%" y1="0%" x2="50%" y2="100%" id="a"><stop stop-color="#FFF" offset="0%"/><stop stop-color="#FAE7E3" offset="100%"/></linearGradient><linearGradient x1="50%" y1="0%" x2="50%" y2="100%" id="a"><stop stop-color="#FFF" offset="0%"/><stop stop-color="#E9F7FC" offset="100%"/></linearGradient></defs><symbol id="icon-arrow-down" viewBox="0 0 13 7"><title>arrow-down</title><path d="M6.553 4.214L2.246 0l-1.4 1.428 5 4.9.707.693.7-.7 4.9-4.9L10.74.007 6.552 4.214z" fill-rule="evenodd"/></symbol><symbol id="icon-arrow-left" viewBox="0 0 7 13"><title>arrow-left</title><path d="M7.08 2.202L5.652.802l-4.9 5-.693.707.7.7 4.9 4.9 1.413-1.415L2.966 6.51 7.08 2.2z" fill-rule="evenodd"/></symbol><symbol id="icon-arrow-right" viewBox="0 0 7 13"><title>arrow-right</title><path d="M0 10.7l1.428 1.4 4.9-5 .693-.707-.7-.7-4.9-4.9L.008 2.207l4.207 4.186L0 10.7z" fill-rule="evenodd"/></symbol><symbol id="icon-arrow-up" viewBox="0 0 13 7"><title>arrow-up</title><path d="M10.807 7l1.4-1.43-5-4.9L6.5-.02l-.7.7-4.9 4.9 1.414 1.414L6.5 2.885 10.807 7z" fill-rule="evenodd"/></symbol><symbol id="icon-checkbox-checked" viewBox="0 0 10 10"><title>checkbox-checked</title><path d="M9 1v8H1V1h8zM0 0v10h10V0H0zm3.8 5.9L2.1 4.4l-.7.7 2.9 3.5c.5-1.5 2.1-4.4 4-6.5l-.2-.6C6 3 4.4 4.9 3.8 5.9z" fill="#000" fill-rule="evenodd"/></symbol><symbol id="icon-checkbox" viewBox="0 0 10 10"><title>checkbox</title><path d="M9 9H1V1h8v8zm1-9H0v10h10V0z" fill-opacity=".2" fill="#000" fill-rule="evenodd"/></symbol><symbol id="icon-checkmark" viewBox="0 0 16 14"><title>checkmark</title><path d="M6.477 13.837c3.81-8.136 9.386-12.24 9.386-12.24V0S9.95 2.607 5.368 8.722c0 0-2.134-2.305-3.352-2.875C.798 5.277 0 7.235 0 7.235s3.03 2.818 6.477 6.602z" fill-rule="evenodd"/></symbol><symbol id="icon-clipboard" viewBox="0 0 16 16"><title>clipboard</title><path d="M5 3V1.5c0-.28.223-.5.497-.5h8.006c.272 0 .497.224.497.5v10c0 .28-.223.5-.497.5H12v-2h.462c.297 0 .538-.222.538-.5 0-.276-.24-.5-.538-.5H12V8h.462c.297 0 .538-.222.538-.5 0-.276-.24-.5-.538-.5H12V6h.462c.297 0 .538-.222.538-.5 0-.276-.24-.5-.538-.5H12V3.5c0-.276-.225-.5-.497-.5H5zM2 4.5v10c0 .276.225.5.497.5h8.006c.274 0 .497-.22.497-.5v-10c0-.276-.225-.5-.497-.5H2.497C2.223 4 2 4.22 2 4.5zM3.554 6C3.248 6 3 6.222 3 6.5c0 .276.248.5.554.5h3.892C7.752 7 8 6.778 8 6.5c0-.276-.248-.5-.554-.5H3.554zm-.016 2C3.24 8 3 8.222 3 8.5c0 .276.24.5.538.5h5.924C9.76 9 10 8.778 10 8.5c0-.276-.24-.5-.538-.5H3.538zm0 2c-.297 0-.538.222-.538.5 0 .276.24.5.538.5h5.924c.297 0 .538-.222.538-.5 0-.276-.24-.5-.538-.5H3.538zm0 2c-.297 0-.538.222-.538.5 0 .276.24.5.538.5h5.924c.297 0 .538-.222.538-.5 0-.276-.24-.5-.538-.5H3.538z" fill-rule="evenodd"/></symbol><symbol id="icon-clock" viewBox="0 0 16 16"><title>clock</title><path d="M7.54 2.08c-3.566 0-6.46 2.892-6.46 6.46 0 3.567 2.894 6.46 6.46 6.46C11.108 15 14 12.107 14 8.54c0-3.568-2.893-6.46-6.46-6.46zm.007 11.62c-2.887 0-5.234-2.33-5.234-5.19 0-2.863 2.347-5.19 5.234-5.19 2.885 0 5.235 2.327 5.235 5.19 0 2.86-2.35 5.19-5.235 5.19zm3.538-5.387h1.273c-.023-.523-.127-1.022-.305-1.488l-.587.25-.132-.305.59-.25c-.216-.463-.504-.888-.85-1.258l-.487.482-.234-.234.484-.483c-.326-.303-.696-.562-1.1-.768l-.27.6-.306-.136.275-.606c-.522-.22-1.09-.353-1.688-.378v1.39h-.333V3.738c-.522.014-1.024.11-1.49.28l.325.74-.308.13-.33-.75c-.475.207-.908.487-1.285.828l.55.544-.238.234-.555-.55c-.327.335-.603.716-.82 1.134l.78.333-.138.303-.784-.336c-.228.52-.364 1.09-.39 1.688l1.475-.002v.33l-1.474.004c.016.583.138 1.138.35 1.65l.768-.33.13.304-.76.33c.207.426.48.817.806 1.16l.564-.53.236.235-.566.532c.366.34.786.62 1.245.833l.323-.725.303.138-.32.718c.5.194 1.038.305 1.6.32v-1.386h.334v1.384c.588-.023 1.15-.15 1.667-.368l-.255-.59.304-.13.252.58c.43-.217.823-.495 1.168-.823l-.42-.416.237-.233.417.412c.32-.352.587-.75.793-1.184l-.572-.253.137-.304.567.25c.19-.49.3-1.023.316-1.578h-1.273v-.33zM10.04 10.93c-.155.155-.408.155-.565 0L7.528 9.216c-.177-.18-.38-.296-.38-.65v-2.29c0-.237.193-.43.432-.43.24 0 .435.193.435.43v2.276l2.028 1.815c.157.155.155.407-.002.563z" fill-rule="evenodd"/></symbol><symbol id="icon-cloud" viewBox="0 0 16 16"><title>cloud</title><path d="M4 14h-.03C1.78 14 0 12.14 0 9.846 0 7.7 1.555 5.934 3.55 5.716 3.76 3.625 5.45 2 7.5 2c2.05 0 3.74 1.627 3.95 3.715C13.444 5.935 15 7.7 15 9.845 15 12.14 13.222 14 11.03 14H4z" fill-rule="evenodd"/></symbol><symbol id="icon-cog" viewBox="0 0 20 20"><title>cog</title><path d="M20 11.09V8.814l-.322-.105-2.436-.796-.65-1.57 1.25-2.643-1.61-1.61-.302.156-2.286 1.16-1.568-.65L11.09 0H8.814l-.9 2.758-1.57.65L3.7 2.16 2.09 3.768l.154.304 1.158 2.284-.648 1.57L0 8.91v2.277l.32.104 2.438.798.65 1.568-1.25 2.645 1.61 1.61.3-.153 2.285-1.16 1.57.65L8.91 20h2.276l.105-.32.796-2.436 1.568-.65 2.645 1.248 1.608-1.608-.152-.302-1.16-2.284.65-1.57L20 11.09zm-10 2.098c-1.76 0-3.188-1.426-3.188-3.188 0-1.76 1.428-3.185 3.188-3.185 1.76 0 3.185 1.425 3.185 3.185 0 1.762-1.425 3.188-3.185 3.188z" fill-rule="evenodd"/></symbol><symbol id="icon-crown" viewBox="0 0 62 27"><title>crown</title><g fill="none" fill-rule="evenodd"><path d="M59.01 5.21V27h-56V5.213h-.003c-1.2 0-2.173-.972-2.173-2.172 0-1.2.973-2.17 2.173-2.17 1.2 0 2.172.97 2.172 2.17 0 .785-.416 1.472-1.04 1.854l12.87 10.18 12.87-10.18c-.625-.38-1.04-1.068-1.04-1.853 0-1.2.97-2.17 2.17-2.17s2.173.97 2.173 2.17c0 .786-.416 1.474-1.04 1.855l12.868 10.18L57.84 4.927c-.655-.374-1.095-1.08-1.095-1.887 0-1.2.972-2.17 2.172-2.17 1.2 0 2.172.97 2.172 2.17 0 1.17-.92 2.12-2.076 2.17z" id="crown" fill="#FFD22E"/></g></symbol><symbol id="icon-dashboard" viewBox="0 0 24 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viewBox="0 0 14 13"><title>download</title><path d="M4 0v6h6V0H4zm10 6H0l7 7 7-7z" fill-rule="evenodd"/></symbol><symbol id="icon-email-button" viewBox="0 0 29 22"><title>email-button</title><path d="M25.51 18.315c.305-.35.49-.807.49-1.307V5.992c0-.422-.133-.813-.358-1.135L14.5 14 3.357 4.856C3.132 5.18 3 5.57 3 5.992v11.016c0 .5.186.957.492 1.306L11.655 12l.345.292-8.176 6.325c.33.24.738.383 1.177.383h19c.44 0 .847-.142 1.177-.382L17 12.292l.345-.292 8.164 6.315zM4.005 4.265C4.3 4.094 4.64 4 5 4h19c.36 0 .7.096.993.264L14.5 12.912 4.006 4.264z" fill="#FFF" fill-rule="evenodd"/></symbol><symbol id="icon-email" viewBox="0 0 17 17"><title>email</title><path d="M11.325 9L8.5 11.593 5.675 9 1 14h15l-4.675-5zM17 4l-5 4.592L17 14V4zM0 4v10l5-5.354L0 4zm17-1H0l8.45 7L17 3z" fill-rule="evenodd"/></symbol><symbol id="icon-facebook-button" viewBox="0 0 29 22"><title>facebook-button</title><g fill="none" fill-rule="evenodd"><path d="M0 17h29v5H0v-5z" fill="#778EBA"/><path d="M17.92 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