Improved network error handling if ticket is already open.
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commit
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1 changed files with 16 additions and 8 deletions
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@ -124,17 +124,27 @@ class App.TicketZoom extends App.Controller
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@doNotLog = 1
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@doNotLog = 1
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@recentView( 'Ticket', ticket_id )
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@recentView( 'Ticket', ticket_id )
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error: (xhr, status, error) =>
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error: (xhr) =>
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statusText = xhr.statusText
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status = xhr.status
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detail = xhr.responseText
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#console.log('error', status, statusText)
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# do not close window if request is aborted
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# ignore if request is aborted
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return if status is 'abort'
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if statusText is 'abort'
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return
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# if ticket is already loaded, ignore status "0" - network issues e. g. temp. not connection
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if @ticketUpdatedAtLastCall && status is 0
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console.log('network issues e. g. temp. not connection', status, statusText, detail)
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return
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# show error message
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# show error message
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if xhr.status is 401 || error is 'Unauthorized'
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if status is 401 || statusText is 'Unauthorized'
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@taskHead = '» ' + App.i18n.translateInline('Unauthorized') + ' «'
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@taskHead = '» ' + App.i18n.translateInline('Unauthorized') + ' «'
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@taskIconClass = 'error'
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@taskIconClass = 'error'
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@html App.view('generic/error/unauthorized')( objectName: 'Ticket' )
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@html App.view('generic/error/unauthorized')( objectName: 'Ticket' )
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else if xhr.status is 404 || error is 'Not Found'
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else if status is 404 || statusText is 'Not Found'
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@taskHead = '» ' + App.i18n.translateInline('Not Found') + ' «'
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@taskHead = '» ' + App.i18n.translateInline('Not Found') + ' «'
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@taskIconClass = 'error'
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@taskIconClass = 'error'
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@html App.view('generic/error/not_found')( objectName: 'Ticket' )
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@html App.view('generic/error/not_found')( objectName: 'Ticket' )
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@ -142,9 +152,7 @@ class App.TicketZoom extends App.Controller
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@taskHead = '» ' + App.i18n.translateInline('Error') + ' «'
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@taskHead = '» ' + App.i18n.translateInline('Error') + ' «'
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@taskIconClass = 'error'
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@taskIconClass = 'error'
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status = xhr.status
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if !detail
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detail = xhr.responseText
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if !status && !detail
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detail = 'General communication error, maybe internet is not available!'
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detail = 'General communication error, maybe internet is not available!'
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@html App.view('generic/error/generic')(
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@html App.view('generic/error/generic')(
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status: status
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status: status
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