diff --git a/app/assets/javascripts/app/controllers/agent_ticket_create.js.coffee b/app/assets/javascripts/app/controllers/agent_ticket_create.js.coffee
index 19fff5eca..e52667452 100644
--- a/app/assets/javascripts/app/controllers/agent_ticket_create.js.coffee
+++ b/app/assets/javascripts/app/controllers/agent_ticket_create.js.coffee
@@ -8,6 +8,7 @@ class App.TicketCreate extends App.Controller
     'submit form':            'submit'
     'click .submit':          'submit'
     'click .cancel':          'cancel'
+    'hide.bs.dropdown .js-recipientDropdown': 'hideOrganisationMembers'
     'click .js-organisation': 'showOrganisationMembers'
     'click .js-back':         'hideOrganisationMembers'
 
diff --git a/app/assets/javascripts/app/views/agent_ticket_create.jst.eco b/app/assets/javascripts/app/views/agent_ticket_create.jst.eco
index 729c936c5..d0ad3f11e 100644
--- a/app/assets/javascripts/app/views/agent_ticket_create.jst.eco
+++ b/app/assets/javascripts/app/views/agent_ticket_create.jst.eco
@@ -27,7 +27,7 @@
         <input type="hidden" name="formSenderType"/>
         <div class="form-group">
           <label for="customer_id">Customer</label>
-          <div class="dropdown">
+          <div class="dropdown js-recipientDropdown">
             <div class="dropdown-toggle u-positionOrigin" data-toggle="dropdown">
               <input id="customer_id" name="customer_id_autocompletion" class="ui-autocomplete-input form-control" autocapitalize="off" placeholder="Enter Person or Organisation/Company" autocomplete="off" role="textbox" aria-autocomplete="list" aria-haspopup="true">
               <span class="caret"></span>