Moved signature detection to transaction module.
This commit is contained in:
parent
2d93b435ba
commit
e56ed8eeca
12 changed files with 192 additions and 142 deletions
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@ -1,33 +0,0 @@
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# Copyright (C) 2012-2014 Zammad Foundation, http://zammad-foundation.org/
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require 'signature_detection'
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class Observer::Ticket::Article::SignatureDetection < ActiveRecord::Observer
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observe 'ticket::_article'
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def before_create(record)
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# return if we run import mode
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return if Setting.get('import_mode')
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# if sender is not customer, do not change anything
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sender = Ticket::Article::Sender.lookup(id: record.sender_id)
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return if !sender
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return if sender['name'] != 'Customer'
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# set email attributes
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type = Ticket::Article::Type.lookup(id: record.type_id)
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return if type['name'] != 'email'
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# add queue job to update current signature of user id
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Delayed::Job.enqueue(Observer::Ticket::Article::SignatureDetection::BackgroundJob.new(record.created_by_id))
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# user
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user = User.lookup(id: record.created_by_id)
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return if !user
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return if !user.preferences
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return if !user.preferences[:signature_detection]
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record.preferences[:signature_detection] = SignatureDetection.find_signature_line(user.preferences[:signature_detection], record.body)
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end
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end
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@ -1,9 +0,0 @@
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class Observer::Ticket::Article::SignatureDetection::BackgroundJob
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def initialize(id)
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@user_id = id
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end
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def perform
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SignatureDetection.rebuild_user(@user_id)
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end
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end
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@ -1,7 +1,7 @@
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# Copyright (C) 2012-2014 Zammad Foundation, http://zammad-foundation.org/
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class Observer::Transaction < ActiveRecord::Observer
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observe :ticket, 'ticket::_article'
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observe :ticket, 'ticket::_article', :user, :organization
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def self.commit(params = {})
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@ -28,10 +28,10 @@ class Observer::Transaction < ActiveRecord::Observer
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# get uniq objects
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list_objects = get_uniq_changes(list)
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list_objects.each {|_id, item|
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# send background job
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Delayed::Job.enqueue(Transaction::BackgroundJob.new(item, params))
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list_objects.each {|_object, objects|
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objects.each {|_id, item|
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Delayed::Job.enqueue(Transaction::BackgroundJob.new(item, params))
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}
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}
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end
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@ -40,33 +40,37 @@ class Observer::Transaction < ActiveRecord::Observer
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result = get_uniq_changes(events)
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result = {
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1 => {
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object: 'Ticket',
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type: 'create',
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ticket_id: 123,
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article_id: 123,
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},
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9 => {
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object: 'Ticket',
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type: 'update',
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ticket_id: 123,
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changes: {
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attribute1: [before, now],
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attribute2: [before, now],
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}
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'Ticket' =>
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1 => {
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object: 'Ticket',
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type: 'create',
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object_id: 123,
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article_id: 123,
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},
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9 => {
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object: 'Ticket',
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type: 'update',
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object_id: 123,
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changes: {
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attribute1: [before, now],
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attribute2: [before, now],
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},
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},
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},
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}
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result = {
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9 => {
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object: 'Ticket',
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type: 'update',
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ticket_id: 123,
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article_id: 123,
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changes: {
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attribute1: [before, now],
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attribute2: [before, now],
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}
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'Ticket' =>
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9 => {
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object: 'Ticket',
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type: 'update',
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object_id: 123,
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article_id: 123,
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changes: {
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attribute1: [before, now],
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attribute2: [before, now],
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},
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},
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},
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}
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@ -76,57 +80,59 @@ class Observer::Transaction < ActiveRecord::Observer
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list_objects = {}
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events.each { |event|
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# get current state of objects
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if event[:name] == 'Ticket::Article'
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# simulate article create as ticket update
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article = nil
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if event[:object] == 'Ticket::Article'
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article = Ticket::Article.lookup(id: event[:id])
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# next if article is already deleted
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next if !article
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next if event[:type] == 'update'
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ticket = article.ticket
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if !list_objects[ticket.id]
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list_objects[ticket.id] = {}
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# set new event infos
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ticket = Ticket.lookup(id: article.ticket_id)
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event[:object] = 'Ticket'
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event[:id] = ticket.id
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event[:type] = 'update'
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event[:changes] = nil
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end
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# get current state of objects
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object = Kernel.const_get(event[:object]).lookup(id: event[:id])
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# next if object is already deleted
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next if !object
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if !list_objects[event[:object]]
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list_objects[event[:object]] = {}
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end
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if !list_objects[event[:object]][object.id]
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list_objects[event[:object]][object.id] = {}
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end
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store = list_objects[event[:object]][object.id]
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store[:object] = event[:object]
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store[:object_id] = object.id
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if !store[:type] || store[:type] == 'update'
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store[:type] = event[:type]
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end
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# merge changes
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if event[:changes]
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if !store[:changes]
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store[:changes] = event[:changes]
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else
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event[:changes].each {|key, value|
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if !store[:changes][key]
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store[:changes][key] = value
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else
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store[:changes][key][1] = value[1]
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end
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}
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end
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list_objects[ticket.id][:object] = 'Ticket'
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list_objects[ticket.id][:article_id] = article.id
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list_objects[ticket.id][:ticket_id] = ticket.id
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end
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if !list_objects[ticket.id][:type]
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list_objects[ticket.id][:type] = 'update'
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end
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elsif event[:name] == 'Ticket'
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ticket = Ticket.lookup(id: event[:id])
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# next if ticket is already deleted
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next if !ticket
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if !list_objects[ticket.id]
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list_objects[ticket.id] = {}
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end
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list_objects[ticket.id][:object] = 'Ticket'
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list_objects[ticket.id][:ticket_id] = ticket.id
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if !list_objects[ticket.id][:type] || list_objects[ticket.id][:type] == 'update'
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list_objects[ticket.id][:type] = event[:type]
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end
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# merge changes
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if event[:changes]
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if !list_objects[ticket.id][:changes]
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list_objects[ticket.id][:changes] = event[:changes]
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else
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event[:changes].each {|key, value|
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if !list_objects[ticket.id][:changes][key]
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list_objects[ticket.id][:changes][key] = value
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else
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list_objects[ticket.id][:changes][key][1] = value[1]
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end
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}
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end
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end
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else
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raise "unknown object for integration #{event[:name]}"
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# remember article id if exists
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if article
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store[:article_id] = article.id
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end
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}
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list_objects
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@ -138,7 +144,7 @@ class Observer::Transaction < ActiveRecord::Observer
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return if Setting.get('import_mode')
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e = {
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name: record.class.name,
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object: record.class.name,
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type: 'create',
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data: record,
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id: record.id,
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@ -151,9 +157,6 @@ class Observer::Transaction < ActiveRecord::Observer
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# return if we run import mode
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return if Setting.get('import_mode')
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# ignore updates on articles / we just want send integrations on ticket updates
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return if record.class.name == 'Ticket::Article'
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# ignore certain attributes
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real_changes = {}
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record.changes.each {|key, value|
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@ -173,7 +176,7 @@ class Observer::Transaction < ActiveRecord::Observer
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return if real_changes.empty?
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e = {
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name: record.class.name,
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object: record.class.name,
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type: 'update',
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data: record,
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changes: real_changes,
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@ -6,7 +6,7 @@ class Transaction::Notification
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{
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object: 'Ticket',
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type: 'update',
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ticket_id: 123,
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object_id: 123,
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via_web: true,
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changes: {
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'attribute1' => [before, now],
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@ -21,9 +21,15 @@ class Transaction::Notification
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end
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def perform
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# return if we run import mode
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return if Setting.get('import_mode')
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return if @item[:object] != 'Ticket'
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return if @params[:disable_notification]
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ticket = Ticket.find(@item[:ticket_id])
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ticket = Ticket.find(@item[:object_id])
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if @item[:article_id]
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article = Ticket::Article.find(@item[:article_id])
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end
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58
app/models/transaction/signature_detection.rb
Normal file
58
app/models/transaction/signature_detection.rb
Normal file
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@ -0,0 +1,58 @@
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# Copyright (C) 2012-2014 Zammad Foundation, http://zammad-foundation.org/
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require 'signature_detection'
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class Transaction::SignatureDetection
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=begin
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{
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object: 'Ticket',
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type: 'update',
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object_id: 123,
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via_web: true,
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changes: {
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'attribute1' => [before, now],
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'attribute2' => [before, now],
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}
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},
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=end
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def initialize(item, params = {})
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@item = item
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@params = params
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end
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def perform
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# return if we run import mode
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return if Setting.get('import_mode')
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return if @item[:type] != 'create'
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return if @item[:object] != 'Ticket'
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ticket = Ticket.lookup(id: @item[:object_id])
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return if !ticket
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article = ticket.articles.first
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return if !article
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# if sender is not customer, do not change anything
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sender = Ticket::Article::Sender.lookup(id: article.sender_id)
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return if !sender
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return if sender['name'] != 'Customer'
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# set email attributes
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type = Ticket::Article::Type.lookup(id: article.type_id)
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return if type['name'] != 'email'
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# add queue job to update current signature of user id
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SignatureDetection.rebuild_user(article.created_by_id)
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# user
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user = User.lookup(id: article.created_by_id)
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return if !user
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return if !user.preferences
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return if !user.preferences[:signature_detection]
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article.preferences[:signature_detection] = SignatureDetection.find_signature_line(user.preferences[:signature_detection], article.body)
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article.save
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end
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end
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@ -6,14 +6,14 @@ class Transaction::Slack
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backend = Transaction::Slack.new(
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object: 'Ticket',
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type: 'create',
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ticket_id: 1,
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object_id: 1,
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)
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backend.perform
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{
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object: 'Ticket',
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type: 'update',
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ticket_id: 123,
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object_id: 123,
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via_web: true,
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changes: {
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'attribute1' => [before, now],
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@ -27,6 +27,10 @@ backend.perform
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end
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def perform
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# return if we run import mode
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return if Setting.get('import_mode')
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return if @item[:object] != 'Ticket'
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return if !Setting.get('slack_integration')
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@ -34,7 +38,7 @@ backend.perform
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return if !config
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return if !config['items']
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ticket = Ticket.find(@item[:ticket_id])
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ticket = Ticket.find(@item[:object_id])
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if @item[:article_id]
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article = Ticket::Article.find(@item[:article_id])
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end
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@ -30,7 +30,6 @@ module Zammad
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'observer::_ticket::_article::_communicate_email',
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'observer::_ticket::_article::_communicate_facebook',
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'observer::_ticket::_article::_communicate_twitter',
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'observer::_ticket::_article::_signature_detection',
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'observer::_ticket::_reset_new_state',
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'observer::_ticket::_escalation_calculation',
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'observer::_ticket::_ref_object_touch',
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13
db/migrate/20160422000001_update_signature_detection.rb
Normal file
13
db/migrate/20160422000001_update_signature_detection.rb
Normal file
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class UpdateSignatureDetection < ActiveRecord::Migration
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def up
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Setting.create_if_not_exists(
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title: 'Define transaction backend.',
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name: '1000_signature_detection',
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area: 'Transaction::Backend',
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description: 'Define the transaction backend to detect customers signature in email.',
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options: {},
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state: 'Transaction::SignatureDetection',
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frontend: false
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)
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end
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end
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@ -1778,6 +1778,15 @@ Setting.create_if_not_exists(
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state: 'Transaction::Notification',
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frontend: false
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)
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Setting.create_if_not_exists(
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title: 'Define transaction backend.',
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name: '1000_signature_detection',
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area: 'Transaction::Backend',
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description: 'Define the transaction backend to detect customers signature in email.',
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options: {},
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state: 'Transaction::SignatureDetection',
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frontend: false
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)
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Setting.create_if_not_exists(
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title: 'Define transaction backend.',
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name: '6000_slack_webhook',
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@ -131,7 +131,6 @@ returns
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=end
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def self.by_user_id(user_id)
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type = Ticket::Article::Type.lookup(name: 'email')
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sender = Ticket::Article::Sender.lookup(name: 'Customer')
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article_bodies = []
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@ -142,7 +141,7 @@ returns
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article_bodies.push article.body
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}
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find_signature( article_bodies )
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find_signature(article_bodies)
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end
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=begin
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@ -167,7 +166,7 @@ returns
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=begin
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rebuild signature for user
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rebuild signature detection for user
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SignatureDetection.rebuild_user(user_id)
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@ -73,6 +73,7 @@ class EmailSignaturDetectionTest < ActiveSupport::TestCase
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ticket1, article1, user1, mail = Channel::EmailParser.new.process({}, raw_email)
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assert(ticket1)
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assert(article1)
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Delayed::Worker.new.work_off
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# process email II
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file = File.open("#{Rails.root}/test/fixtures/email_signature_detection/client_a_2.txt", 'rb')
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@ -80,8 +81,6 @@ class EmailSignaturDetectionTest < ActiveSupport::TestCase
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ticket2, article2, user2, mail = Channel::EmailParser.new.process({}, raw_email)
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assert(ticket2)
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assert(article2)
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# process background jobs (user signature detection & article signature detection)
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Delayed::Worker.new.work_off
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# check if user2 has a signature_detection value
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@ -94,8 +93,10 @@ class EmailSignaturDetectionTest < ActiveSupport::TestCase
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ticket3, article3, user3, mail = Channel::EmailParser.new.process({}, raw_email)
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assert(ticket3)
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assert(article3)
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Delayed::Worker.new.work_off
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# check if article3 has a signature_detection value
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article3 = Ticket::Article.find(article3.id)
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assert_equal(article3.preferences[:signature_detection], 6)
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# relbuild all
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@ -904,11 +904,11 @@ class TicketNotificationTest < ActiveSupport::TestCase
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list = EventBuffer.list('transaction')
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list_objects = Observer::Transaction.get_uniq_changes(list)
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assert_equal('some notification event test 1', list_objects[ticket1.id][:changes]['title'][0])
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assert_equal('some notification event test 1 - #2', list_objects[ticket1.id][:changes]['title'][1])
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assert_not(list_objects[ticket1.id][:changes]['priority'])
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assert_equal(2, list_objects[ticket1.id][:changes]['priority_id'][0])
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assert_equal(3, list_objects[ticket1.id][:changes]['priority_id'][1])
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assert_equal('some notification event test 1', list_objects['Ticket'][ticket1.id][:changes]['title'][0])
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assert_equal('some notification event test 1 - #2', list_objects['Ticket'][ticket1.id][:changes]['title'][1])
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assert_not(list_objects['Ticket'][ticket1.id][:changes]['priority'])
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assert_equal(2, list_objects['Ticket'][ticket1.id][:changes]['priority_id'][0])
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assert_equal(3, list_objects['Ticket'][ticket1.id][:changes]['priority_id'][1])
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# update ticket attributes
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ticket1.title = "#{ticket1.title} - #3"
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|
@ -918,11 +918,11 @@ class TicketNotificationTest < ActiveSupport::TestCase
|
|||
list = EventBuffer.list('transaction')
|
||||
list_objects = Observer::Transaction.get_uniq_changes(list)
|
||||
|
||||
assert_equal('some notification event test 1', list_objects[ticket1.id][:changes]['title'][0])
|
||||
assert_equal('some notification event test 1 - #2 - #3', list_objects[ticket1.id][:changes]['title'][1])
|
||||
assert_not(list_objects[ticket1.id][:changes]['priority'])
|
||||
assert_equal(2, list_objects[ticket1.id][:changes]['priority_id'][0])
|
||||
assert_equal(1, list_objects[ticket1.id][:changes]['priority_id'][1])
|
||||
assert_equal('some notification event test 1', list_objects['Ticket'][ticket1.id][:changes]['title'][0])
|
||||
assert_equal('some notification event test 1 - #2 - #3', list_objects['Ticket'][ticket1.id][:changes]['title'][1])
|
||||
assert_not(list_objects['Ticket'][ticket1.id][:changes]['priority'])
|
||||
assert_equal(2, list_objects['Ticket'][ticket1.id][:changes]['priority_id'][0])
|
||||
assert_equal(1, list_objects['Ticket'][ticket1.id][:changes]['priority_id'][1])
|
||||
|
||||
end
|
||||
|
||||
|
|
Loading…
Reference in a new issue