Maintenance: Port old cti integration tests to capybara.
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5 changed files with 294 additions and 412 deletions
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@ -48,8 +48,6 @@ if [ "$LEVEL" == '1' ]; then
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rm test/browser/integration_test.rb
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rm test/browser/keyboard_shortcuts_test.rb
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# test/browser/manage_test.rb
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rm test/browser/integration_sipgate_test.rb
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rm test/browser/integration_cti_test.rb
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# test/browser/swich_to_user_test.rb
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# test/browser/taskbar_session_test.rb
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# test/browser/taskbar_task_test.rb
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@ -99,8 +97,6 @@ elif [ "$LEVEL" == '2' ]; then
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rm test/browser/integration_test.rb
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rm test/browser/keyboard_shortcuts_test.rb
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rm test/browser/manage_test.rb
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rm test/browser/integration_sipgate_test.rb
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rm test/browser/integration_cti_test.rb
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rm test/browser/switch_to_user_test.rb
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rm test/browser/taskbar_session_test.rb
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rm test/browser/taskbar_task_test.rb
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@ -150,8 +146,6 @@ elif [ "$LEVEL" == '3' ]; then
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rm test/browser/integration_test.rb
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rm test/browser/keyboard_shortcuts_test.rb
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rm test/browser/manage_test.rb
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rm test/browser/integration_sipgate_test.rb
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rm test/browser/integration_cti_test.rb
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rm test/browser/switch_to_user_test.rb
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rm test/browser/taskbar_session_test.rb
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rm test/browser/taskbar_task_test.rb
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@ -201,8 +195,6 @@ elif [ "$LEVEL" == '4' ]; then
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rm test/browser/integration_test.rb
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rm test/browser/keyboard_shortcuts_test.rb
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rm test/browser/manage_test.rb
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rm test/browser/integration_sipgate_test.rb
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rm test/browser/integration_cti_test.rb
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rm test/browser/switch_to_user_test.rb
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rm test/browser/taskbar_session_test.rb
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rm test/browser/taskbar_task_test.rb
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@ -251,8 +243,6 @@ elif [ "$LEVEL" == '5' ]; then
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rm test/browser/integration_test.rb
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rm test/browser/keyboard_shortcuts_test.rb
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rm test/browser/manage_test.rb
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rm test/browser/integration_sipgate_test.rb
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rm test/browser/integration_cti_test.rb
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rm test/browser/switch_to_user_test.rb
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rm test/browser/taskbar_session_test.rb
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rm test/browser/taskbar_task_test.rb
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@ -304,8 +294,6 @@ elif [ "$LEVEL" == '6' ]; then
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# test/browser/integration_test.rb
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# test/browser/keyboard_shortcuts_test.rb
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rm test/browser/manage_test.rb
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# rm test/browser/integration_sipgate_test.rb
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# rm test/browser/integration_cti_test.rb
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rm test/browser/switch_to_user_test.rb
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rm test/browser/taskbar_session_test.rb
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rm test/browser/taskbar_task_test.rb
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@ -2,62 +2,234 @@
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require 'rails_helper'
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RSpec.describe 'Caller log', type: %i[system request] do
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let(:admin) do
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create(:admin, groups: Group.all)
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end
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let!(:customer) { create(:customer, phone: '0190333') }
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RSpec.describe 'Caller log', type: :system, authenticated_as: :agent do
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let(:agent_phone) { '0190111' }
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let(:customer_phone) { '0190333' }
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let(:cti_token) { 'token1234' }
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let(:agent) { create(:agent, phone: agent_phone) }
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let(:customer) { create(:customer, phone: customer_phone) }
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let(:cti_on) { true }
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let(:params) do
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{
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direction: 'in',
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from: '0190333',
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to: '0190111',
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from: customer.phone,
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to: agent_phone,
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callId: '111',
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cause: 'busy'
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cause: 'busy',
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}
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end
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def prepare
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Setting.set('cti_integration', true)
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Setting.set('cti_token', 'token1234')
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current_user.update(phone: '0190111')
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let(:first_params) { params.merge(event: 'newCall') }
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let(:second_params) { params.merge(event: 'hangup') }
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let(:place_call) do
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post "#{Capybara.app_host}/api/v1/cti/#{cti_token}", params: first_params
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post "#{Capybara.app_host}/api/v1/cti/#{cti_token}", params: second_params
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end
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context 'without active tickets' do
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it 'checks opening of the ticket creation screen after phone call inbound' do
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prepare
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let(:prepare) do
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Setting.set('cti_integration', cti_on)
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Setting.set('cti_token', cti_token)
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end
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before { prepare }
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context 'when cti integration is on' do
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it 'shows the phone menu in nav bar' do
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within '#navigation .menu' do
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expect(page).to have_link('Phone', href: '#cti')
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end
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end
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end
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context 'when cti integration is not on' do
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let(:cti_on) { false }
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it 'does not show the phone menu in nav bar' do
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within '#navigation .menu' do
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expect(page).to have_no_link('Phone', href: '#cti')
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end
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end
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end
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context 'when a customer call is answered' do
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let(:second_params) { params.merge(event: 'answer', answeringNumber: agent_phone) }
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context 'without active tickets' do
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before do
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travel(-2.months)
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create(:ticket, customer: customer)
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travel_back
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visit 'cti'
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post "#{Capybara.app_host}/api/v1/cti/token1234", params: params.merge(event: 'newCall'), as: :json
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post "#{Capybara.app_host}/api/v1/cti/token1234", params: params.merge(event: 'answer', answeringNumber: '0190111'), as: :json
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place_call
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end
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it 'opens a new ticket after phone call inbound' do
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within(:active_content) do
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expect(page).to have_text('New Ticket', wait: 5)
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expect(page).to have_text('New Ticket')
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end
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end
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end
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context 'with active tickets' do
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it 'checks opening of the user profile screen after phone call inbound with tickets in the last month' do
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prepare
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before do
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create(:ticket, customer: customer)
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visit 'cti'
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post "#{Capybara.app_host}/api/v1/cti/token1234", params: params.merge(event: 'newCall'), as: :json
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post "#{Capybara.app_host}/api/v1/cti/token1234", params: params.merge(event: 'answer', answeringNumber: '0190111'), as: :json
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place_call
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end
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it 'opens the customer profile screen after phone call inbound with tickets in the last month' do
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within(:active_content) do
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expect(page).to have_text(customer.fullname, wait: 5)
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expect(page).to have_text(customer.fullname)
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end
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end
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end
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end
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context 'with incoming call' do
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before do
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visit 'cti'
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place_call
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end
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it 'increments the call counter notification badge' do
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within '[href="#cti"].js-phoneMenuItem' do
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counter = find('.counter')
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expect(counter).to have_content 1
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end
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end
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end
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context 'when incoming call is checked' do
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before do
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visit 'cti'
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place_call
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end
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it 'clears the call counter notification badge' do
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within :active_content do
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find('.table-checkbox input.js-check', visible: :all).check allow_label_click: true
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end
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within '[href="#cti"].js-phoneMenuItem' do
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expect(page).to have_no_selector('.counter')
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end
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end
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end
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# Regression test for #2018
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context 'phone numbers format' do
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before do
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visit 'cti'
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place_call
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end
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context 'with private number' do
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let(:customer_phone) { '007' }
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let(:agent_phone) { '008' }
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it 'appears verbatim' do
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within :active_content do
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expect(page).to have_selector('.js-callerLog', text: customer_phone)
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.and have_selector('.js-callerLog', text: agent_phone)
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end
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end
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end
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context 'with e164 number' do
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let(:customer_phone) { '4930609854180' }
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let(:agent_phone) { '4930609811111' }
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let(:prettified_customer_phone) { '+49 30 609854180' }
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let(:prettified_current_user_phone) { '+49 30 609811111' }
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it 'appears prettified' do
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within :active_content do
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expect(page).to have_selector('.js-callerLog', text: prettified_customer_phone)
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.and have_selector('.js-callerLog', text: prettified_current_user_phone)
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end
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end
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it 'done not appear verbatim' do
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within :active_content do
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expect(page).to have_no_selector('.js-callerLog', text: customer_phone)
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end
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end
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end
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end
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# Regression test for #2096
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context 'with inactive user' do
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before do
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visit 'cti'
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place_call
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end
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let(:customer) do
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create(:customer,
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phone: customer_phone,
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active: false,
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firstname: 'John',
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lastname: 'Doe')
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end
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it 'appears inactive' do
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within :active_content do
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expect(page).to have_selector('span.avatar--inactive', text: 'JD')
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end
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end
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end
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# Regression test for #2075
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context 'when user is with organization name' do
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before do
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visit 'cti'
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place_call
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end
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let(:firstname) { 'John' }
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let(:lastname) { 'Doe' }
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let(:organization_name) { 'Test Organization' }
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let(:organization) { create(:organization, name: organization_name) }
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let(:full_name) { "#{firstname} #{lastname}" }
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let(:customer) do
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create(:customer,
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phone: customer_phone,
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firstname: firstname,
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lastname: lastname,
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organization: organization)
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end
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shared_examples 'showing user with thier organization name' do
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it 'shows user with thier organization name' do
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within :active_content do
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expect(page).to have_selector(
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'.js-callerLog tr div.user-popover',
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text: "#{full_name} (#{organization_name})"
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)
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end
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end
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end
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context 'with call direction out' do
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let(:first_params) { params.merge(event: 'newCall', direction: 'out', from: agent_phone, to: customer.phone) }
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let(:second_params) { params.merge(event: 'hangup', direction: 'out', from: agent_phone, to: customer.phone) }
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it_behaves_like 'showing user with thier organization name'
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end
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context 'with call direction in' do
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let(:first_params) { params.merge(event: 'newCall', direction: 'in') }
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let(:second_params) { params.merge(event: 'hangup', direction: 'in') }
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it_behaves_like 'showing user with thier organization name'
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end
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end
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end
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86
spec/system/sipgate_spec.rb
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86
spec/system/sipgate_spec.rb
Normal file
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@ -0,0 +1,86 @@
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# Copyright (C) 2012-2021 Zammad Foundation, http://zammad-foundation.org/
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require 'rails_helper'
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RSpec.describe 'Caller log', type: :system, authenticated_as: :agent do
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let(:agent_phone) { '0190111' }
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let(:customer_phone) { '0190333' }
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let(:agent) { create(:agent, phone: agent_phone) }
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let(:customer) { create(:customer, phone: customer_phone) }
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let(:sipgate_on) { true }
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let(:params) do
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{
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direction: 'in',
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from: customer.phone,
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to: agent_phone,
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callId: '111',
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cause: 'busy',
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}
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end
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let(:first_params) { params.merge(event: 'newCall') }
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let(:second_params) { params.merge(event: 'hangup') }
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let(:place_call) do
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post "#{Capybara.app_host}/api/v1/sipgate/in", params: first_params
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post "#{Capybara.app_host}/api/v1/sipgate/in", params: second_params
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end
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let(:prepare) do
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Setting.set('sipgate_integration', sipgate_on)
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end
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before { prepare }
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context 'when sipgate integration is on' do
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it 'shows the phone menu in nav bar' do
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within '#navigation .menu' do
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expect(page).to have_link('Phone', href: '#cti')
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end
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end
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end
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context 'when sipgate integration is not on' do
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let(:sipgate_on) { false }
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it 'does not show the phone menu in nav bar' do
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within '#navigation .menu' do
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expect(page).to have_no_link('Phone', href: '#cti')
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end
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end
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end
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context 'with incoming call' do
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before do
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visit 'cti'
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place_call
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end
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it 'increments the call counter notification badge' do
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within '[href="#cti"].js-phoneMenuItem' do
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counter = find('.counter')
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expect(counter).to have_content 1
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end
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end
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end
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context 'when incoming call is checked' do
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before do
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visit 'cti'
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place_call
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end
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it 'clears the call counter notification badge' do
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within :active_content do
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find('.table-checkbox input.js-check', visible: :all).check allow_label_click: true
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end
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within '[href="#cti"].js-phoneMenuItem' do
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expect(page).to have_no_selector('.counter')
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end
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end
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end
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end
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@ -1,293 +0,0 @@
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# Copyright (C) 2012-2021 Zammad Foundation, http://zammad-foundation.org/
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require 'browser_test_helper'
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class IntegrationCtiTest < TestCase
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setup do
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if !ENV['CTI_TOKEN']
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raise "ERROR: Need CTI_TOKEN - hint CTI_TOKEN='some_token'"
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end
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end
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# Regression test for #2017
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def test_nav_menu_notification_badge_clears
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id = SecureRandom.uuid
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@browser = browser_instance
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login(
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username: 'admin@example.com',
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password: 'test',
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url: browser_url,
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)
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click(css: 'a[href="#manage"]')
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click(css: 'a[href="#system/integration"]')
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click(css: 'a[href="#system/integration/cti"]')
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switch(
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css: '.content.active .js-switch',
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type: 'on'
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)
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watch_for(
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css: 'a[href="#cti"]',
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timeout: 4,
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)
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click(css: 'a[href="#cti"]')
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call_counter = @browser.find_elements(css: '.js-phoneMenuItem .counter')
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.first&.text.to_i
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# simulate cti callbacks
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url = URI.join(browser_url, "api/v1/cti/#{ENV['CTI_TOKEN']}")
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params = {
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direction: 'in',
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from: '491715000002',
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to: '4930600000000',
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callId: "4991155921769858278-#{id}",
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cause: 'busy'
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}
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Net::HTTP.post_form(url, params.merge(event: 'newCall'))
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Net::HTTP.post_form(url, params.merge(event: 'hangup'))
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# flanky
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watch_for(
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css: '.js-phoneMenuItem .counter',
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value: (call_counter + 1).to_s,
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timeout: 4,
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)
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check(css: '.content.active .table-checkbox input')
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watch_for_disappear(
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css: '.js-phoneMenuItem .counter',
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timeout: 15,
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)
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click(css: 'a[href="#manage"]')
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click(css: 'a[href="#system/integration"]')
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click(css: 'a[href="#system/integration/cti"]')
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switch(
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css: '.content.active .js-switch',
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type: 'off'
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)
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end
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# Regression test for #2018
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def test_e164_numbers_displayed_in_prettified_format
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id = SecureRandom.uuid
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@browser = browser_instance
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login(
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username: 'admin@example.com',
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password: 'test',
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url: browser_url,
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)
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click(css: 'a[href="#manage"]')
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click(css: 'a[href="#system/integration"]')
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||||
click(css: 'a[href="#system/integration/cti"]')
|
||||
|
||||
switch(
|
||||
css: '.content.active .js-switch',
|
||||
type: 'on'
|
||||
)
|
||||
|
||||
watch_for(
|
||||
css: 'a[href="#cti"]'
|
||||
)
|
||||
|
||||
click(css: 'a[href="#cti"]')
|
||||
|
||||
# simulate cti callbacks...
|
||||
url = URI.join(browser_url, "api/v1/cti/#{ENV['CTI_TOKEN']}")
|
||||
|
||||
# ...for private network number
|
||||
params = {
|
||||
direction: 'in',
|
||||
from: '007',
|
||||
to: '008',
|
||||
callId: "4991155921769858278-#{id}",
|
||||
cause: 'busy'
|
||||
}
|
||||
Net::HTTP.post_form(url, params.merge(event: 'newCall'))
|
||||
Net::HTTP.post_form(url, params.merge(event: 'hangup'))
|
||||
|
||||
# ...for e164 number
|
||||
params = {
|
||||
direction: 'in',
|
||||
from: '4930609854180',
|
||||
to: '4930609811111',
|
||||
callId: "4991155921769858278-#{id.next}",
|
||||
cause: 'busy'
|
||||
}
|
||||
Net::HTTP.post_form(url, params.merge(event: 'newCall'))
|
||||
Net::HTTP.post_form(url, params.merge(event: 'hangup'))
|
||||
|
||||
# view caller log
|
||||
click(css: 'a[href="#cti"]')
|
||||
|
||||
# assertion: private network numbers appear verbatim
|
||||
watch_for(
|
||||
css: '.content.active .js-callerLog',
|
||||
value: '007',
|
||||
timeout: 3,
|
||||
)
|
||||
|
||||
match(
|
||||
css: '.content.active .js-callerLog',
|
||||
value: '008',
|
||||
)
|
||||
|
||||
# assertion: E164 numbers appear prettified
|
||||
match(
|
||||
css: '.content.active .js-callerLog',
|
||||
value: '+49 30 609854180',
|
||||
)
|
||||
|
||||
match(
|
||||
css: '.content.active .js-callerLog',
|
||||
value: '+49 30 609811111',
|
||||
)
|
||||
end
|
||||
|
||||
# Regression test for #2096
|
||||
def test_inactive_users_displayed_inactive_in_caller_log
|
||||
id = SecureRandom.uuid
|
||||
|
||||
@browser = browser_instance
|
||||
login(
|
||||
username: 'admin@example.com',
|
||||
password: 'test',
|
||||
url: browser_url,
|
||||
)
|
||||
|
||||
# create inactive user with phone number (via API)
|
||||
user_create(
|
||||
data: {
|
||||
login: 'test_user',
|
||||
firstname: 'John',
|
||||
lastname: 'Doe',
|
||||
phone: '1234567890',
|
||||
active: false,
|
||||
},
|
||||
)
|
||||
|
||||
# enable CTI
|
||||
click(css: 'a[href="#manage"]')
|
||||
click(css: 'a[href="#system/integration"]')
|
||||
click(css: 'a[href="#system/integration/cti"]')
|
||||
|
||||
switch(
|
||||
css: '.content.active .js-switch',
|
||||
type: 'on'
|
||||
)
|
||||
|
||||
watch_for(
|
||||
css: 'a[href="#cti"]'
|
||||
)
|
||||
|
||||
click(css: 'a[href="#cti"]')
|
||||
|
||||
# simulate CTI callback to/from inactive user
|
||||
url = URI.join(browser_url, "api/v1/cti/#{ENV['CTI_TOKEN']}")
|
||||
params = {
|
||||
direction: 'in',
|
||||
from: '1234567890',
|
||||
to: '1234567890',
|
||||
callId: "4991155921769858278-#{id}",
|
||||
cause: 'busy'
|
||||
}
|
||||
Net::HTTP.post_form(url, params.merge(event: 'newCall'))
|
||||
Net::HTTP.post_form(url, params.merge(event: 'hangup'))
|
||||
|
||||
# view caller log
|
||||
click(css: 'a[href="#cti"]')
|
||||
|
||||
# assertion: names appear in inactive
|
||||
match(
|
||||
css: 'span.avatar--inactive',
|
||||
value: 'JD',
|
||||
)
|
||||
end
|
||||
|
||||
# Regression test for #2075
|
||||
def test_caller_ids_include_organization_names
|
||||
id = SecureRandom.uuid
|
||||
|
||||
@browser = browser_instance
|
||||
login(
|
||||
username: 'admin@example.com',
|
||||
password: 'test',
|
||||
url: browser_url,
|
||||
)
|
||||
|
||||
# create user with organization (via API)
|
||||
user_create(
|
||||
data: {
|
||||
login: 'test_user',
|
||||
firstname: 'John',
|
||||
lastname: 'Doe',
|
||||
phone: '1234567890',
|
||||
organization: 'Zammad Foundation'
|
||||
},
|
||||
)
|
||||
|
||||
# enable CTI
|
||||
click(css: 'a[href="#manage"]')
|
||||
click(css: 'a[href="#system/integration"]')
|
||||
click(css: 'a[href="#system/integration/cti"]')
|
||||
|
||||
switch(
|
||||
css: '.content.active .js-switch',
|
||||
type: 'on'
|
||||
)
|
||||
|
||||
watch_for(
|
||||
css: 'a[href="#cti"]'
|
||||
)
|
||||
|
||||
# view caller log
|
||||
click(css: 'a[href="#cti"]')
|
||||
|
||||
# simulate CTI callbacks to/from target user
|
||||
url = URI.join(browser_url, "api/v1/cti/#{ENV['CTI_TOKEN']}")
|
||||
params = {
|
||||
direction: 'out',
|
||||
from: '1234567890',
|
||||
to: '1234567890',
|
||||
callId: "4991155921769858278-#{id}",
|
||||
cause: 'busy'
|
||||
}
|
||||
Net::HTTP.post_form(url, params.merge(event: 'newCall'))
|
||||
Net::HTTP.post_form(url, params.merge(event: 'hangup'))
|
||||
|
||||
params = {
|
||||
direction: 'in',
|
||||
from: '1234567890',
|
||||
to: '1234567890',
|
||||
callId: "4991155921769858278-#{id.next}",
|
||||
cause: 'busy'
|
||||
}
|
||||
Net::HTTP.post_form(url, params.merge(event: 'newCall'))
|
||||
Net::HTTP.post_form(url, params.merge(event: 'hangup'))
|
||||
|
||||
watch_for(
|
||||
css: '.js-callerLog tr:nth-of-type(2)'
|
||||
)
|
||||
|
||||
# assertions: Caller ID includes user organization
|
||||
match(
|
||||
css: '.js-callerLog tr:first-of-type div.user-popover',
|
||||
value: 'John Doe (Zammad Foundation)',
|
||||
)
|
||||
|
||||
match(
|
||||
css: '.js-callerLog tr:last-of-type div.user-popover',
|
||||
value: 'John Doe (Zammad Foundation)',
|
||||
)
|
||||
end
|
||||
end
|
|
@ -1,71 +0,0 @@
|
|||
# Copyright (C) 2012-2021 Zammad Foundation, http://zammad-foundation.org/
|
||||
|
||||
require 'browser_test_helper'
|
||||
|
||||
class IntegrationSipgateTest < TestCase
|
||||
# Regression test for #2017
|
||||
def test_nav_menu_notification_badge_clears
|
||||
id = SecureRandom.uuid
|
||||
|
||||
@browser = browser_instance
|
||||
login(
|
||||
username: 'admin@example.com',
|
||||
password: 'test',
|
||||
url: browser_url,
|
||||
)
|
||||
|
||||
click(css: 'a[href="#manage"]')
|
||||
click(css: 'a[href="#system/integration"]')
|
||||
click(css: 'a[href="#system/integration/sipgate"]')
|
||||
|
||||
switch(
|
||||
css: '.content.active .js-switch',
|
||||
type: 'on'
|
||||
)
|
||||
|
||||
watch_for(
|
||||
css: 'a[href="#cti"]',
|
||||
timeout: 4,
|
||||
)
|
||||
|
||||
click(css: 'a[href="#cti"]')
|
||||
|
||||
call_counter = @browser.find_elements(css: '.js-phoneMenuItem .counter')
|
||||
.first&.text.to_i
|
||||
|
||||
# simulate cti callbacks
|
||||
url = URI.join(browser_url, 'api/v1/sipgate/in')
|
||||
params = {
|
||||
direction: 'in',
|
||||
from: '491715000003',
|
||||
to: '4930600000004',
|
||||
callId: "4991155921769858279-#{id}",
|
||||
cause: 'busy'
|
||||
}
|
||||
Net::HTTP.post_form(url, params.merge(event: 'newCall'))
|
||||
Net::HTTP.post_form(url, params.merge(event: 'hangup'))
|
||||
|
||||
# flanky
|
||||
watch_for(
|
||||
css: '.js-phoneMenuItem .counter',
|
||||
value: (call_counter + 1).to_s,
|
||||
timeout: 4,
|
||||
)
|
||||
|
||||
check(css: '.content.active .table-checkbox input')
|
||||
|
||||
watch_for_disappear(
|
||||
css: '.js-phoneMenuItem .counter',
|
||||
timeout: 6,
|
||||
)
|
||||
|
||||
click(css: 'a[href="#manage"]')
|
||||
click(css: 'a[href="#system/integration"]')
|
||||
click(css: 'a[href="#system/integration/sipgate"]')
|
||||
|
||||
switch(
|
||||
css: '.content.active .js-switch',
|
||||
type: 'off'
|
||||
)
|
||||
end
|
||||
end
|
Loading…
Reference in a new issue